Are you a business? Hire front of house manager candidates in New York, NY
ABOUT THE COMPANY Creative Culinary Management Company is a hospitality company based in the heart of the Seaport in New York City. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests. ABOUT THE OPPORTUNITY The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. POSITION SUMMARY The Retail & QSR Admin will play a crucial role in maintaining the efficiency and accuracy of the Marketplace’s operations. This position involves managing various data entry tasks, supporting order placements, and ensuring seamless communication between departments. The ideal candidate will be detail-oriented, organized, and capable of handling multiple responsibilities in a dynamic environment. ESSENTIAL JOB RESPONSIBILITIES · Updates the inventory database and associated databases (e.g. Point of Sale systems). · Enters all physical invoices, returns and other inventory movements into inventory management software · Takes proactive measures to prevent discrepancies and troubleshoots errors as directed · Assists with inventory cycle counts as determined by the Inventory Control Manager · Update and load items into the scale system and perform regular scale maintenance. · Assist in creating shortcuts in the POS system in collaboration with the IT department to streamline operations. · Generate and manage weekly and monthly reports on waste, labor and sales · Manage order guides and place dry market orders as needed. · Perform other duties as assigned by the Director of Retail to support the overall operations of the Marketplace. KNOWLEDGE, EXPERIENCE AND SKILLS: · High school diploma or equivalent; Associate degree preferred. · Proficient in Microsoft Office Suite, especially Excel. · Excellent organizational and time management skills. · Ability to work efficiently and with precision, especially with numbers. · Strong communication skills to ensure accurate inventory reporting. · Experience in a retail or food service environment is a plus. · Excellent communication, interpersonal, and problem-solving skills. · Passion for high-quality food products and a commitment to the Tin Building experience. · Bachelor’s degree preferred. PHYSICAL REQUIREMENTS: · Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. · Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards · Must be able to lift and carry up to 50 lbs. · Ability to stand for prolong periods of time. · Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the store. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. · Climbing steps regularly. The base pay range for this position is between $23 - $25 per hour. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer.
We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.
We are currently seeking experienced hosts to join our team. The ideal candidate will have a minimum of 3 years of server experience and a friendly, professional demeanor that enhances our guests' experience from the moment they arrive. Key Responsibilities: Greet guests warmly and promptly upon arrival. Manage and coordinate reservations and seating arrangements to optimize table turnover and guest satisfaction. Communicate wait times effectively and manage the waiting list as needed. Assist with guest inquiries and provide information about the restaurant’s offerings. Ensure the front-of-house area is clean, organized, and welcoming at all times. Support servers and other team members as needed to provide seamless service. Qualifications: Minimum of 3 years of server or front-of-house experience. Strong communication and interpersonal skills. Friendly, outgoing, and customer-focused attitude. Ability to multitask and work in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays. What We Offer: Competitive hourly rate of $20.00 plus tips. Supportive and inclusive team environment. Opportunities for growth and career advancement within the restaurant.
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills, a keen attention to detail, and the ability to manage guest relationships effectively. You will play a crucial role in setting the tone for our restaurant and ensuring that guests feel valued and appreciated. Responsibilities Greet guests upon arrival with a warm and friendly demeanor. Manage reservations and seating arrangements efficiently to optimize guest flow. Provide guests with menus and inform them of daily specials or promotions. Maintain an organized waiting list during busy periods and communicate wait times accurately. Assist in managing guest inquiries and concerns with professionalism and courtesy. Collaborate with the serving staff to ensure smooth service and guest satisfaction. Uphold cleanliness and organization in the host/host area at all times. Utilize digital marketing strategies to promote special events or offerings through social media platforms. Engage in content creation for promotional materials, utilizing graphic design skills when necessary. Qualifications Previous experience as a Host/Host or in a customer service role is preferred but not required. Strong interpersonal skills with an emphasis on relationship management. Proficient in digital marketing tools, including Google applications and Adobe software for content creation. Ability to conduct research on market trends to enhance guest experiences. Familiarity with web-based reservation systems is a plus. A positive attitude, strong work ethic, and ability to thrive in a fast-paced environment are essential. Must be able to work flexible hours, including evenings and weekends as needed. Join us in creating memorable experiences for our guests while developing your skills in public relations, digital marketing, and more! Job Type: Full-time Pay: From $20.00 per hour Expected hours: 20 per week Schedule: 4 hour shift Experience: Marketing: 1 year (Preferred) Ability to Commute: Manhattan, NY 10018 (Required) Ability to Relocate: Manhattan, NY 10018: Relocate before starting work (Required) Work Location: In person
Casa Carmen We are seeking passionate, full-time and part-time host/hostess to join our team. Please send your up to date resume. Requirements - Minimum 1 year at an upscale or high-volume casual restaurant in NYC - Ability to stand for long periods of time - Excellent communication and emotional control under pressure - OpenTable and Resy knowledge a plus About the job Summary of Key Responsibilities include but are not limited to the following: - Warmly and politely greet all guests and thank them on their departure - Assigning tables strategically - Showing guests to their table and providing menus - Get to know regular guests by name and preferences - Answering the phone politely - Manage and confirm reservations using OpenTable or Resy - Speak with guests to ensure a good experience - Manage coat check - Inspect all dining and serving areas to ensure cleanliness and proper setup - May assist with other duties as assigned by restaurant management Compensation Details - $10.65 plus tips - Employee discounts
We are seeking a friendly and customer-oriented individual to join our team as a Host in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties • Greet guests with a warm welcome and seat them in a timely manner • Manage reservations and waitlists efficiently using the Open Table Reservation system • Assist with take-out orders and ensure accuracy in packaging • Collaborate with servers to ensure smooth flow of service • Maintain cleanliness of the host stand and lobby area • Provide excellent guest relations and address any inquiries or concerns promptly Requirements • Previous experience in a restaurant, hotel, or hospitality setting preferred • Proficiency with POS systems, specifically Open Table & Square POS, is a plus • Strong customer service skills with the ability to communicate effectively • Ability to multitask in a fast-paced environment • Willingness to assist team members as needed • Excellent verbal communication skills and a friendly demeanor
Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor
WHAT WILL BE YOUR IMPACT AND EXPERIENCE AT CAMP: - Immerse yourself in a vibrant and positive camp environment; foster an inclusive camp culture for all. - Demonstrate leadership skills, train the next generation of camp professionals, and make a lasting impact on camp staff and campers. - Bring innovative and creative programs to life, promoting daily physical activity, skill development, inclusive sports & games, and creative play. - Build strong connections with parents, staff, campers, and partners. Become a familiar face and someone our communities can rely on. - Be part of a passionate, committed team that goes the extra mile to make programming fun and impactful, to make families and staff feel supported, and provide safe spaces for kids to play and build friendships. WHAT YOU’LL BE DOING We're seeking enthusiastic and experienced individuals ready for a summer adventure. As the Greenpoint Camp Director, you'll be the heart of our camp, overseeing all aspects of camp management and creating a safe, memorable experience for the staff and campers Your summer duties will include: - Dedicate in-person and remote time during the preseason to coordinate camp logistics with key departments (e.g. Marketing & Development, Operations, People & Culture, Program Management). - Attend pre-camp orientations hosted by the Department of Healthy and Kids in the Game staff, and help to structure and coordinate training for your camp staff before and during camp. - Participate in weekly Camp Director meetings and trainings from April-June to be fully trained in your camp administration and supervision responsibilities. - Oversee the day-to-day operations of the camp, including hiring, training, scheduling, and supervising staff members. - Assign staff to camp groups, assess their ability to work with different age groups, offer regular feedback to continuously improve staff performance, and administer staff evaluations twice per summer. - Keep staff personnel files up-to-date and compliant with Department of Health regulations, and ensure that staff certifications are valid and on-site at all times. - Ensure that all necessary forms are in place before a child enters any program, including up-to-date physicals, immunization records, registration forms, waivers, etc. - Monitor daily camp enrollment and maintain accurate attendance records for staff and campers. - Organize and support the implementation of the Kids in the Game summer camp schedule & programming, including weekly themes, team time & group games, structured arts, sports, movement, and STEM activities, swim schedule, field trips, and special events - Notify parents/guardians of children about session dates, camp trips, theme days and schedule changes well in advance, and remain accessible to parents throughout the summer. - Ensure that all program equipment and supplies are ordered, available and properly maintained during the summer. - Maintain and enforce all camp safety rules and policies; recognize, prevent and correct safety hazards; monitor the health and safety of all campers and staff. - Act as a key player in problem solving staff/camper issues and parental concerns; be able to identify camper behavior issues and respond with corrective steps. - Communicate regularly with the Camps Supervisor and other key leaders from internal departments to ensure compliance with camp operations, supervision, and administration procedures. Pre-Summer & Summer Work Schedule: Pre Summer Camp Expectations: Part time in-person & remote work from January to June dedicated to training, staff interviews, family outreach, info sessions & orientations Summer Camp Expectations: Full time in-person camp administration for a camp with 80-130+ campers and 25-35+ staff members June 14 – August 22, 2025
Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
We are looking for an Event Host & Coordinator to manage events that include, movie premieres, birthday parties, panels, film festivals, music performance, comedians and educational programs. The ideal candidate will be responsible for handling all the technical aspects of hosting events and the logistical requirements from inquiry to conclusion. We will provide technical training. If you are comfortable hosting events, detailed oriented and like working in a creative environment. Please apply!
Are you a people person with a positive attitude and a knack for creating memorable customer experiences? We’re looking for a friendly, dependable cashier to join our team! About Us We’re a welcoming, fast-paced restaurant where great food and great service go hand in hand. Our goal is to make every guest feel right at home, and we believe it starts with a warm smile and excellent service at the cashier counter. Job Responsibilities • Greet each guest with a welcoming smile and a friendly hello. • Accurately handle customer orders, ensuring a smooth and quick checkout. • Answer customer questions about our menu, offering helpful recommendations. • Manage transactions and handle cash, credit, and debit card payments efficiently. • Maintain a clean and organized cashier station. • Collaborate with team members to ensure excellent service at every step. • Serve and clean on table as needed. Qualifications • Friendly, outgoing personality with excellent communication skills. (It’s a plus speak Spanish) • Prior cashier or customer service experience is a plus but not required. • Ability to work well in a fast-paced environment. • Dependable, honest, and ready to work with a team. What We Offer • A welcoming, team-oriented work environment. • Competitive pay and flexible scheduling. • Opportunity for growth and learning within our restaurant. Apply Today! If you’re ready to bring your positive attitude and customer service skills to our team, we’d love to hear from you! Please submit your resume and let us know why you’d be a great fit for our restaurant.
Qualifications Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Education: High school diploma or G.E.D Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Benefits Additional Information Temporary position, Pay: $20.71-$24.36/hour The pay range for this position is $20.71 to $24.36 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Responsibilities Greet and escort guests to rooms Open doors and assist guests/visitors entering and leaving property Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services) Transport guest luggage to and from guest rooms and/or designated bell area Assist with luggage storage and retrieval Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage Supply guests with directions Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed Communicate parking procedures to guests/visitors Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats (e.g., small print) Move at a speed required to respond to work situations (e.g., run, walk, jog) Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality
Job Title: Restaurant Supervisor ($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1. Supervise servers, bartenders, hosts/hostesses, and kitchen staff. 2. Train new staff members. 3. Evaluate employee performance. 4. Address employee concerns and conflicts. 5. Schedule staff. Customer Service 1. Ensure excellent customer service. 2. Handle customer complaints and feedback. 3. Resolve issues promptly. Food Quality and Safety 1. Monitor food preparation and presentation. 2. Ensure food safety and sanitation practices. 3. Maintain kitchen cleanliness. Operations 1. Manage inventory and ordering. 2. Control labor and operational costs. 3. Maintain restaurant cleanliness and organization. Financial 1. Manage cash handling and deposits. 2. Monitor sales and revenue. 3. Control expenses. Requirements: • 2+ years of restaurant experience. • Supervisory or management experience. • Food safety certification. • Basic math skills. • Excellent communication and leadership skills. Skills: • Leadership and teamwork. • Time management and organization. • Conflict resolution and customer service. • Basic computer skills (POS, scheduling software). Work Environment: • Fast-paced restaurant environment. • Standing for long periods, lifting heavy objects. • Exposure to noise, heat. Schedule: • Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: • Customer satisfaction and feedback. • Employee performance and development. • Food quality and safety. • Sales and revenue growth. • Labor and operational costs. Additional Responsibilities: • Participate in menu planning and development. • Assist with marketing and promotional activities. • Attend management meetings.
MUST HAVE FOOD HANDLERS (NO EXCEPTIONS) - Assist in the preparation and cooking of various dishes in the kitchen - Follow recipes and menu specifications to ensure consistent quality - Maintain cleanliness and organization of the kitchen and food preparation areas - Wash dishes, utensils, pots, and pans - Assist with inventory management and stock rotation - Adhere to all food safety and sanitation guidelines - Collaborate with the kitchen team and FOH staff to ensure smooth operations
Job Title: Live Streamer - Trading Cards Seller Location: Remote Job Type: Full-time / Part-time Job Description: We are seeking an enthusiastic and engaging live streamer to join our Whatnot team specializing in trading cards. As a live streamer, you will host live auctions and sales of trading cards (Pokémon, Magic: The Gathering, sports cards, etc.) while building a strong community of buyers. Your role will be to showcase products, interact with viewers, and ensure a smooth, entertaining shopping experience. Key Responsibilities: • Host live streams on Whatnot, focusing on trading card auctions, sales, and giveaways • Present and discuss trading cards, providing details about rarity, value, and condition • Engage with viewers, answer questions, and create a fun, interactive shopping experience • Build and maintain a community of loyal buyers and followers • Manage inventory and coordinate shipments of sold items • Collaborate with our marketing team for promotions and special events • Stay updated on trends and values within the trading card market Requirements: • Knowledge and passion for trading cards (Pokémon, Magic: The Gathering, sports cards, etc.) • Experience in live streaming or hosting events, with a charismatic on-screen presence • Strong communication skills and ability to engage a virtual audience • Ability to multitask and manage inventory while streaming • Basic understanding of the Whatnot platform and live sales mechanics • Ability to work flexible hours, including evenings and weekends for live auctions Preferred: • Previous experience selling trading cards or collectibles • Experience with platforms like Whatnot, eBay, or similar marketplace apps • Knowledge of grading systems for trading cards • Familiarity with building and monetizing a follower base on live platforms This job post reflects the specific skills and knowledge needed to thrive in a streaming role within the Whatnot marketplace, focusing on trading cards and live sales interaction.
We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Front of House Staff Responsibilities: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. Front of House Requirements: High school diploma or suitable equivalent. Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed.
We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, cleaning restrooms, Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.
As a Waiter / Bartender at Local 92, you will play a crucial role in delivering an unmatched dining and drinking experience. You'll bring energy, expertise, and a personable approach to serving our guests, ensuring their time with us is memorable. Your knowledge of our menu, ability to handle busy shifts, and passion for hospitality will make you an invaluable member of our team. Key Responsibilities: - Provide exceptional table service and bar experiences to guests. - Demonstrate extensive knowledge of our menu, with a focus on our sharing plates and cocktail offerings. - Engage with guests to create a vibrant and enjoyable atmosphere. - Manage high volumes of diners and bar patrons efficiently. - Participate in the ongoing development of our cocktail menu. - Ensure all guests have a unique, fun, and one-of-a-kind experience. Required Skills and Qualifications: - 2+ years of experience in a waiter/bartender role, preferably in a fast-paced restaurant or bar environment. - Proficient in mixology, with a track record of crafting innovative cocktails. - Excellent communication and interpersonal skills, with the ability to engage positively with guests. - Capable of managing large groups and private events with professionalism and ease. - A vibrant, social, energetic, and knowledgeable approach to service. Desired Traits: - A genuine enthusiasm for hospitality and creating memorable guest experiences. - A team player, willing to support colleagues and contribute to a positive working environment. - Flexibility to work various shifts, including weekends and holidays, as required.
Job Description: Waiter/ waitress experience over a two years - -Manage and oversee the entire restaurant operation - -Deliver superior guest services - -Ensuring guest satisfaction - -Plan and develop the overall restaurant marketing - Experience: - 3 years Shift: 4pm- 10p / 11p /12A
This position will be responsible for the successful management of a restaurant’s kitchen. Duties to include coordinating roll out of menus, managing restaurant staff, inventory, and maintaining financial budgets in line with company standard. We are seeking a passionate and professional Executive Chef to join the culinary operations for our team. If you are passionate about amazing culinary experiences, spirited hospitality, and are interested in growing your career, we would love to hear from you. The Executive Chef will oversee the culinary operations for their assigned location. The position will provide daily support and accountability for the sous chefs, cooks, porters and dishwashers and will work closely with the front of house management daily to provide leadership and achieve operational and financial excellence. This is a critical leadership role in the company, requiring the highest standards of performance to provide an internal role model and example of the company’s values. The position is responsible for ensuring that the restaurants comply with all laws and achieve both financial and qualitative performance targets, positioning the company for continued long-term growth.
At Virgil’s Real BBQ, our genuine southern home-style experience with authentic BBQ and American dishes keep guests walking in our doors. Our award winning BBQ is smoked on premise and our amazing team enjoys creating exceptional guest experiences with teamwork and incredible BBQ. Virgil's Real BBQ, located in Times Square, is seeking an experienced Maitre'd who is authentically warm, energetic, and is passionate about teamwork. Our Maitre'D builds great connections with our regular guests, and our front of house team. This role takes reservations, works strategically with the management team on coordinating seating, assigns tables, and seats every guest in a strategic manner while informing guests about our dining options and who we are.The ideal candidates for this role will be friendly, have excellent communication skills, be exceptionally organized, thrive in a team based environment, and preferably experienced with Open Table.. *Duties* - Welcome guests and assist with seating arrangements - Manage reservations and ensure timely seating - Coordinate with the kitchen and serving staff to provide excellent service - Handle guest inquiries and resolve any issues promptly - Utilize Opentable to manage reservations and guest information - Maintain a welcoming atmosphere for guests - Assist in training and supervising host/host staff *Experience* - Previous experience in a similar role within the hospitality industry - Strong communication and interpersonal skills - Knowledge of guest relations and customer service best practices - Familiarity with hotel or restaurant operations is preferred - If you are a team player with a passion for delivering exceptional guest services, we invite you to apply for the Maitre d' position at our establishment. *We are an Equal Opportunity Employer
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed Requirements and skills: Previous work experience as a Host/Hostess or Waiter/Waitress Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift