Front of house manager jobs in New York, New York - Page 2Create job alerts

The Mermaid Inn is seeking a service-minded restaurant floor manager to complete its leadership team. Administrative centricity will include ensuring the successful execution of our sequence of service, as well as overseeing parts of the front of house schedule. At least 3 years of front of house se

About Casa Cipriani Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience. POSITION PURPOSE: The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled, and highly personalized member experience. This role blends refined hospitality with strong operational leadership and requires precision, foresight, and the ability to manage complex guest flow within a high-profile private members’ environment. ESSENTIAL FUNCTIONS AND DUTIES: • Oversee end-to-end front-door and reception operations, including member arrivals, guest verification, departures, and access control., • Manage daily guest lists, reservations, walk-ins, and waitlists in accordance with Club policies., • Control pacing and overall Club flow in coordination with floor managers, security, and senior leadership., • Anticipate peak periods and proactively adjust staffing levels, positioning, and procedures., • Ensure all front-of-house operational checklists, SOPs, and opening/closing procedures are consistently executed., • Deliver a polished, discreet, and welcoming experience aligned with Casa Cipriani service standards., • Ensure accurate member recognition and VIP handling, including preferences, restrictions, and special requests., • Resolve guest concerns decisively and diplomatically, escalating issues when appropriate., • Maintain strict confidentiality regarding members, guests, and internal operations., • Conduct structured operational walk-throughs to engage members, gather feedback, identify service gaps, and relay information on upcoming events and programming in accordance with Casa Cipriani policy., • Lead, schedule, and supervise the host and reception team across all shifts., • Build weekly schedules based on forecasted covers, events, and historical data., • Train staff on Club policies, service standards, and operational procedures., • Conduct daily pre-shift briefings and shift handovers to ensure alignment and continuity., • Monitor real-time floor performance and make operational adjustments as needed., • Maintain accurate guest management and membership system records, including VIP tagging, member notes, preferences, and restrictions., • Produce daily and weekly operational reports, including guest counts, member-to-guest ratios, peak arrival patterns, VIP activity, and notable feedback., • Identify operational inefficiencies and recommend process improvements., • Serve as the primary liaison between reception, Club floor teams, events, membership, and security., • Coordinate guest flow for private events, buyouts, and high-profile visits., • Support Membership and Events teams with guest list management and access control., • Enforce Club access rules, dress code, and house policies consistently and professionally., • Ensure compliance with internal procedures, safety protocols, and brand standards., • Maintain immaculate presentation of reception desks and entry areas., • Lead by example in appearance, language, professionalism, and conduct. KNOWLEDGE, EXPERIENCE AND SKILLS: • 3–5+ years of experience in a senior reception, host, or front-of-house management role within a luxury hotel, fine dining, or private members’ club., • Strong command of guest flow management, capacity control, and pacing., • Proven experience with reservation and guest management systems., • Advanced scheduling and labor planning skills., • Ability to interpret operational data and translate insights into staffing and service decisions., • Experience managing high-volume arrivals while maintaining a composed, elevated service standard., • Excellent problem-solving skills with the ability to make real-time operational decisions., • Ability to handle sensitive and confidential information with discretion., • Flexible availability, including evenings, weekends, and holidays. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Noble 33 Noble 33 is a hospitality and lifestyle company with an ever-evolving lineup of unique, social dining restaurants stateside and abroad, Noble 33 leads the management and continued expansion of iconic brands Toca Madera and Casa Madera, while also developing brand new concepts that will further expand the boundaries of high-energy fine-dining. Future targets for new locations include West Hollywood, Toronto, Las Vegas, Chicago, Miami, New York, and Dubai. Sparrow Italia Sparrow Italia is an Italian-inspired steakhouse that celebrates the beauty of simplicity, where peak-of-season ingredients take center stage. Our menu highlights fresh pastas, handmade pizzas, and reimagined Italian favorites that honor timeless traditions. Recognizing that well-being is an essential part of today’s dining experience, our culinary program thoughtfully blends indulgence with balance, offering wholesome alternatives that allow guests to savor the richness of classic Italian cuisine without compromise. With locations in Miami, Florida and Mayfair, London, and our newest one opening soon in New York City, Sparrow Italia invites guests into a world where sophistication meets warmth, an elevated gathering place for exceptional dining and unforgettable moments. Why This Role: The Assistant General Manager plays a key leadership role in shaping daily operations, team culture, and the guest experience. This position is ideal for an experienced hospitality leader who wants hands-on operational ownership, the opportunity to develop future leaders, and long-term growth within a growing restaurant group. Job Summary: The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, execution, and standards. This role leads teams, upholds service and operational excellence, and ensures company policies, procedures, and financial controls are consistently followed. In addition to day-to-day leadership, the AGM contributes to strategic initiatives focused on driving sales, improving efficiency, controlling costs, developing future leaders, and supporting the continued growth and profitability of the business. Key Responsibilities: Leadership & Team Development: • Lead recruiting, onboarding, training, and development efforts with a focus on building and promoting high-performing teams., • Identify and develop high-potential employees for advancement and leadership growth., • Lead teams daily with professionalism, fairness, and accountability., • Support the General Manager in coaching and developing managers in company. culture, leadership skills, systems, and procedures., • Address and document employee performance issues in accordance with company policies and standard operating procedures., • Organize and lead effective employee meetings and pre-shift communications. Operations & Guest Experience: • Maintain functional proficiency across all front-of-house and back-of-house positions., • Ensure consistent execution of service standards, operational procedures, and brand expectations., • Resolve guest concerns promptly and professionally, exercising sound judgment., • Demonstrate strong knowledge of the employee handbook, employee benefits, and company values., • Ensure compliance with all health, safety, sanitation, and food safety regulations., • Identify and communicate facility maintenance needs to the General Manager and appropriate vendors., • Utilize restaurant systems, technology, and reporting tools effectively. Inventory, Labor & Financial Management: • Establish and maintain inventory par levels and tracking systems to control cost of goods., • Monitor inventory usage, variances, and running totals., • Manage labor costs through effective scheduling, overtime control, and budget adherence., • Enforce cash handling, loss prevention, and anti-theft procedures., • Ensure accurate monthly inventories are completed, reviewed, and submitted on time., • Conduct ongoing labor and cost analysis to support operational efficiency. Financial Controls & Payroll: • Support the General Manager with financial oversight, reporting, and internal controls., • Accurately complete weekly restaurant payroll in compliance with legal and company requirements. Qualifications: • Three (3) or more years of supervisory or management experience., • Three (3) or more years of experience in a full-service dining environment., • Proven ability to lead teams and manage multiple priorities in a fast-paced environment., • Strong work ethic with a consistent sense of urgency, accountability, and ownership., • Professional, polished appearance and demeanor., • Ability to anticipate and respond to guest and team needs., • Working knowledge of cocktails, spirits, and wine preferred., • Availability to work nights, weekends, and holidays., • Ability to stand for extended periods and lift up to 35 pounds. Benefits & Perks: As a full-time employee, you are eligible to participate in a comprehensive benefits package designed to support your health, well-being, and professional growth. Benefits may include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Paid Time Off (PTO), • Life Insurance, • Opportunities for long-term growth within a growing restaurant group Benefits eligibility and details may vary by position and location. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law. If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at . We are committed to providing reasonable accommodations in accordance with applicable law.

Noble 33 Noble 33 is a hospitality and lifestyle company with an ever-evolving lineup of unique, social dining restaurants stateside and abroad, Noble 33 leads the management and continued expansion of iconic brands Toca Madera and Casa Madera, while also developing brand new concepts that will further expand the boundaries of high-energy fine-dining. Future targets for new locations include West Hollywood, Toronto, Las Vegas, Chicago, Miami, New York, and Dubai. Sparrow Italia Sparrow Italia is an Italian-inspired steakhouse that celebrates the beauty of simplicity, where peak-of-season ingredients take center stage. Our menu highlights fresh pastas, handmade pizzas, and reimagined Italian favorites that honor timeless traditions. Recognizing that well-being is an essential part of today’s dining experience, our culinary program thoughtfully blends indulgence with balance, offering wholesome alternatives that allow guests to savor the richness of classic Italian cuisine without compromise. With locations in Miami, Florida and Mayfair, London, and our newest one opening soon in New York City, Sparrow Italia invites guests into a world where sophistication meets warmth, an elevated gathering place for exceptional dining and unforgettable moments. Why this role: The General manager is designed for a proven hospitality leader who wants full ownership of a restaurant’s performance — from guest experience to financial results. This is a high-impact leadership position within a growing restaurant group, offering the opportunity to build strong teams, drive operational excellence, and play a key role in the long-term success and growth of the business. Job Summary The General Manager is the senior leader responsible for overseeing all aspects of restaurant operations, including service execution, culinary and beverage standards, cleanliness, safety, and brand presentation. This role leads and develops the management team and hourly staff to ensure consistent, high-quality execution across every shift. The General Manager maintains full accountability for labor management, cost controls, inventory systems, reporting, and compliance, while partnering closely with the Director of Operations and culinary leadership to drive performance, support marketing and business development initiatives, and ensure operational systems function effectively at all times. Key Responsibilities: Leadership & Operations • Lead, coach, and develop the operations and culinary leadership teams to ensure consistent execution of standards., • Ensure all venue management processes and systems are established, followed, and executed daily., • Maintain full compliance with all state and federal regulatory requirements, health codes, and safety standards., • Ensure all managers are properly trained, informed, and up to date on policies, procedures, and operational expectations., • Complete all administrative responsibilities accurately and on time, as assigned by the Director of Operations., • Ensure reservation and guest management systems (including OpenTable and related platforms) are properly configured and fully operational., • Oversee timely reporting and resolution of all maintenance and facility issues. Guest Experience & Brand Standards: • Uphold and reinforce hospitality-driven service standards across all departments., • Ensure every guest is attended to and treated with professionalism, warmth, and respect., • Maintain consistency, accuracy, and integrity in the presentation of all food and beverage menu items., • Collaborate with leadership to develop and refine service standards, menus, and guest engagement initiatives., • Ensure the venue consistently meets brand standards and is maintained in “mint condition” at all times. Financial Performance & Business Development: • Participate in weekly marketing and business development meetings to support revenue growth and brand awareness., • Establish and maintain proper par levels and inventory management systems, including active tracking and controls., • Maintain full P&L responsibility, including reporting, analysis, and corrective action planning., • Ensure tips are handled, distributed, and managed in compliance with company policies and applicable regulations. Qualifications • Minimum of five (5) years of progressive management experience in a full-service or fine-dining restaurant environment., • Comprehensive knowledge of front- and back-of-house operations, including food and beverage service, staff supervision, inventory control, and food safety., • Availability to work a flexible schedule, including evenings, weekends, and holidays., • Strong organizational skills with a proactive, detail-oriented approach to operations., • Proven hospitality leadership skills, including the ability to coach, develop teams, resolve issues, and lead under pressure., • Strong understanding of labor and cost control systems that drive restaurant profitability., • Excellent communication and leadership abilities., • Bachelor’s degree in business management or a related field, or equivalent professional experience preferred., • Experience conducting performance evaluations and managing employee development., • Working knowledge of human resources practices and procedures., • Proven experience hiring, training, and mentoring large, diverse hourly FOH teams., • Demonstrated ability to adapt quickly in a fast-paced, high-expectation environment., • Positive, self-motivated mindset with a commitment to excellence and team success. Physical Requirements: • Ability to move throughout the restaurant, stand and walk for extended periods, and occasionally assist with operational tasks as needed., • Ability to bend, twist, stoop, reach overhead and below the knees, and climb as needed., • Requires manual dexterity to operate tools, equipment, and technology necessary for the role., • Requires visual acuity, hearing ability, and effective communication skills. Benefits & Perks: As a full-time employee, you are eligible to participate in a comprehensive benefits package designed to support your health, well-being, and work-life balance. Benefits include: • Medical Insurance, • Dental Insurance, • Vision insurance, • Paid Time Off (PTO), • Life insurance, • Opportunities for professional growth and development Benefits eligibility and details may vary by position and location. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law. If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at . We are committed to providing reasonable accommodations in accordance with applicable law.

We are seeking a talented Floor Manager to join our world-class hospitality brigade. Proven success as a Floor Manager within fine dining, Michelin-starred establishments, or luxury hotel settings.

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Client Relations Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment. The Client Relations Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment. Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement. Key Responsibilities Client Experience & Relationship Management • Serve as the primary liaison between Opensity and the client, ensuring alignment with brand standards and workplace culture., • Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence., • Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience., • Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support., • Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times., • Implement and refine operational workflows, SOPs, and training programs to support consistency and quality., • Track and report on service-level performance (SLAs, KPIs) and lead operational audits to ensure excellence., • Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service., • Provide regular coaching, feedback, and recognition to promote professional growth and engagement., • Manage staffing, scheduling, and professional presentation standards., • Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives., • Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences. Qualifications • 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting., • Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings., • Strong client relationship management skills with a track record of delivering measurable service excellence., • Highly organized with the ability to manage multiple priorities and maintain composure under pressure., • Exceptional communication, presentation, and interpersonal skills., • Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus., • Professional, polished, and hospitality-minded demeanor at all times., • Commitment to confidentiality, discretion, and operational integrity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Operation Supervisor is responsible for maintaining the stockroom at all times, ensuring that it is organized in a way that makes the selling process seamless and efficient. The Operations Supervisor ensures the efficient management of Consignment Business, RTV’s, transfers, as well as receiving shipment and inventory and the overall efficiency of the store. As a Operations Supervisor you will support both the back of house and front of house operational functions. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires during peak and slow seasons. Your role is to support an efficient product flow as well as a best-in-class customer service experience. Responsibilities: • Consignment Management, • Weekly audit, • Reporting, • Sales management and tracking of all consignment orders, • Maintain all areas of the store under the direction of management staff, • Work closely with the sales staff and store manager to maintain the sales area, both merchandise and the physical space, • Operate and maintain all stockroom equipment and tools, • Support the salesfloor as needed or as directed by the store manager, • Provide gracious and efficient customer service on the salesfloor, • Execute all activities associated with merchandise shipments, • RTV, • STS, • Receiving, • Steaming and care of all merchandise, • Perform store maintenance and manage store supply levels, • Process all incoming and outgoing packages, • Online returns, • Omni fulfillment, • Damages, • Cycle counts, • Organize store supplies, being aware of inventory levels, • Process transfers on a timely basis, • Maintain awareness and follow the loss prevention, security and safety guidelines, • Promote a strong sense of teamwork by working effectively, respectfully and efficiently with all FRAME associates Skills & Qualifications: • Experience working in a stockroom and with inventory is required, • Exceptional time management skills, high level of ownership, and self-awareness, • Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising sales floor using ladders or stairs, • High School Diploma or GED required Physical Requirements: • Regularly stand and move throughout the sales floor and stockroom for extended periods of time., • Lift, carry, push, or pull merchandise and equipment weighing up to 15 pounds on a regular basis and occasionally up to 25 pounds., • Bend, stoop, kneel, reach, and climb ladders or stairs while handling merchandise or performing stockroom duties., • Safely operate stockroom equipment and tools., • Perform tasks such as unpacking shipments, steaming garments, organizing inventory, and replenishing merchandise on the sales floor., • Work in both sales floor and stockroom environments, which may include varying temperatures and limited space.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director of Housekeeping and Director of Front Office with managing the Front Office and Housekeeping operations;, • Provide strong lobby presence to assist front desk agents and guests, • Provide all aspects of shift coverage in both departments on a rotational basisi or as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Assist in maintaining and controlling all housekeeping equipment., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Ensure consistency with departmental opening and closing procedures., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis., • Conduct pre-shift meetings for room attendants and housemen., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Maintain key control system for house keys., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores., • Monitor all V.I.P.'s, special guests and requests., • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Use the telephone and computer system for reporting and verifying room status., • Ensure overall guest satisfaction Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Opera cloud experience necessary, • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Led by an award-winning ownership team, we're seeking a dynamic General Manager to help launch and lead this innovative hybrid space. The General Manager will oversee day-to-day operations across our multi-level venue, leading front-of-house and bar teams while collaborating closely with ownership t

The Manager is a key member of the FOH leadership team, responsible for overseeing daily operations, ensuring top-tier guest service, and leading a team of hosts, servers, bartenders, and support staff. Supervise and support front-of-house staff, including hosts, servers, bartenders, and support sta

Le Rock is located in the iconic 45 Rockefeller Plaza space overlooking Rockefeller Center. Serve as a representative for Le Rock, upholding high levels of hospitality and service. Le Rock does not discriminate on the basis of race, sex, color, religion, age, national origin, marital statu

Bowery Meat Company is hiring an experienced full-time Front of House Manager. Minimum of three (3) to five (5) years of relevant experience. Proven experience demonstrating attention to detail, speed, and accuracy of tasks.

The Restaurant Manager serves as the a crucial front of house role at Jean’s, supporting the General Manager in all aspects of daily restaurant operations. Key Responsibilities Restaurant Operations. Step in for the General Manager when needed to ensure continuity of leadership.

DIN TAI FUNG RESTAURANTS JOB PURPOSE: As General Manager, you’re the co-captain of the restaurant, partnering with the Executive Kitchen Manager to keep everything running at the top of its game. You own the front-of-house, champion service excellence, manage inventory and costs, and plan labor. With a sharp eye on team development, financial performance, and smooth operations, you help shape the culture and drive success every single shift. WHY DIN TAI FUNG? Din Tai Fung (DTF) is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. What started as a small family business has grown into one of the most recognized restaurant brands in the world, with more than 165 locations across 13 countries and a reputation for extraordinary quality, precision, and hospitality. Our Manhattan location represents an exciting chapter in our growth in New York, bringing the DTF experience to one of the most dynamic and competitive restaurant markets in the world. This restaurant operates at a high level of volume and precision, where strong leadership, operational excellence, and teamwork are essential to delivering the exceptional guest experience we’re known for globally. Read our Wall Street Journal article - ___ As a General Manager in Manhattan, you’ll lead a fast-paced, high-performing restaurant while developing a team that takes pride in delivering an outstanding dining experience every day. LOCATION: 1633 Broadway, New York, NY 10022 SALARY RANGE FOR GENERAL MANAGER: $185,000 - $220,000 annual base salary, plus eligibility for the annual incentive plan based on individual and company performance. The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your Talent Acquisition Partner can share more information about the salary range and other factors during the hiring process. BENEFITS AND PERKS: • Competitive Pay & Benefits, • Employer Contribution for individuals and eligible dependents' medical insurance, • Dental, Vision, and Life Insurance, • Health Savings Account (HSA), • Commuter Spending Accounts, • 401(k) Plan with company match, • Employee Assistance Program, • Discounts through BenefitHub, • Employee Meal Discounts, • Paid Time Off (PTO) to support work-life balance (accrued based on length of service), • Paid Sick Leave (PSL) to care for your health or loved ones, • Quarterly Wellness Days - extra time off to recharge every season, • Car Allowance, • Bonus Eligible, • Opportunities for growth; we love promoting within! JOB RESPONSIBILITIES: • Oversees all front-of-house operations to ensure service excellence, brand standards, and consistent daily execution., • Leads by example, fostering a positive, professional culture through hiring, training, coaching, and motivating staff to meet company goals., • Sets and communicates performance expectations, holds team members accountable, aligns staff with business strategies, and maintains transparent communication with leadership., • Manages budgets and financial reports, monitors profitability, ensures accounting compliance, and drives sales and profit-improvement initiatives., • Creates effective schedules that meet business and labor needs, ensures proper staffing levels, and builds a strong leadership pipeline., • Manages inventory, ordering, and vendor relationships to ensure efficiency, quality, and operational support. JOB REQUIREMENTS FOR GENERAL MANAGER: • 3+ years of management experience in a high-volume, full-service restaurant., • Strong knowledge of brand standards, steps of service, and front of house operations., • Proven leadership skills with experience hiring, training, and developing service-driven teams., • Ability to manage budgets and interpret financial statements (e.g., labor cost, P&L)., • Effective communication and organizational skills, with the ability to collaborate cross-functionally., • Ability to stand for long periods of time., • Ability to lift 20+ lbs., • Bachelor's degree or equivalent in Business, Hospitality, or related field. NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor. Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally Equal Opportunity Employer: Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws. U.S. Employment Eligibility: In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: ___

General Manager (Hospitality Group) Overview A high-end, multi-concept restaurant group focused on seasonal, ingredient-driven cuisine and elevated guest experiences is seeking an experienced General Manager. The organization emphasizes sustainability, quality sourcing, and a refined yet approachable dining environment. Position Summary The General Manager is responsible for leading all aspects of restaurant operations, ensuring exceptional service standards, and driving overall business performance. This role oversees team leadership, financial results, and operational execution while maintaining a strong focus on guest satisfaction and team development. Key Responsibilities • Lead daily front-of-house operations and ensure seamless coordination across all service areas, • Maintain high standards of guest experience and resolve concerns in a professional and timely manner, • Monitor service flow and provide real-time support to staff during peak periods, • Train, mentor, and develop management and hourly team members, • Promote a positive and productive workplace culture that supports retention and engagement, • Oversee scheduling, payroll accuracy, and administrative processes in compliance with internal policies, • Ensure consistent quality in food, beverage, and service delivery, • Maintain safety, cleanliness, and sanitation standards in accordance with regulations, • Collaborate with kitchen leadership to align pacing, service execution, and guest needs, • Analyze operational and financial data to improve efficiency and profitability, • Support hiring efforts, performance management, and team development initiatives, • Conduct regular walkthroughs to identify maintenance needs and operational improvements, • Minimum 5+ years of experience in a high-volume or upscale restaurant management role, • Strong leadership skills with the ability to manage and motivate diverse teams, • Proven ability to deliver high-quality guest experiences in fast-paced environments, • Excellent organizational and multitasking abilities with strong attention to detail, • Financial acumen, including experience managing budgets and controlling costs, • Strong communication skills, both verbal and written, • Experience with POS systems and operational software platforms, • Ability to make sound decisions under pressure, • Demonstrated commitment to professionalism, service excellence, and team development, • Ability to stand and move for extended periods during service, • Capable of lifting and carrying moderate weight as needed, • Competitive salary range: $100,000 – $120,000 (based on experience and qualifications), • Comprehensive benefits package, including health coverage, paid time off, and additional employee perks Skills & Competencies Leadership • Team Development • Operational Management • Customer Experience • Problem Solving • Time Management • Adaptability • Strategic Thinking • Communication • Conflict Resolution

Job Title: Restaurant General Manager Location: New York, New York Company: Confidential About Us: We are a renowned restaurant committed to delivering an exceptional culinary experience to our guests. Our establishment is known for its exquisite cuisine, impeccable service, and a sophisticated ambiance that creates unforgettable moments for our patrons. Job Description: We are seeking a dynamic and experienced General Manager to lead our team and continue our tradition of excellence. The ideal candidate should have a keen eye for detail, and the ability to create a welcoming and memorable dining atmosphere. Responsibilities: • Leadership: Provide strong leadership, mentorship, and guidance to all restaurant staff, fostering a positive and cohesive team environment., • Operations Management: Oversee day-to-day operations, ensuring the restaurant runs smoothly, efficiently, and profitably., • Customer Experience: Maintain the highest standards of service quality, ensuring that every guest enjoys an exceptional dining experience., • Financial Management: Develop and manage budgets, monitor costs, and implement strategies to maximize revenue and profitability., • Staff Training: Implement and oversee comprehensive training programs for front-of-house and back-of-house staff to maintain service excellence., • Menu Development: Collaborate with the Executive Chef to create and update menus, ensuring they align with the restaurant's concept and meet guest expectations., • Quality Control: Ensure food quality, presentation, and overall guest satisfaction meet or exceed established standards., • Vendor Relations: Build and maintain relationships with suppliers and vendors to secure high-quality products and negotiate favorable terms., • Proven experience as a General Manager in a high-end establishment., • Strong leadership and communication skills., • In-depth knowledge of restaurant operations and industry best practices., • Exceptional organizational and problem-solving abilities., • Excellent customer service and interpersonal skills., • Proficiency in restaurant management software and MS Office., • Bachelor’s degree in hospitality management or a related field (preferred). All applications will be treated with the utmost confidentiality. We appreciate all applicants' interest, but only those selected for an interview will be contacted. Our company is an equal opportunity employer and is committed to diversity and inclusion within its workforce.

We are seeking a Hospitality Services Manager to oversee front-of-house operations supporting our financial services client at their large corporate headquarters. This role leads a high-performing guest services team and ensures a professional, welcoming workplace experience for approximately 1,500+ employees, executives, and visiting clients. The ideal candidate brings deep corporate hospitality experience and a track record of elevating service delivery to white‑glove standards. Key Responsibilities • Lead, mentor, and support a team of 10+ guest services professionals, including receptionists, lobby ambassadors, and event coordinators across multiple floors., • Deliver a consistently high‑quality experience for employees, executives, guests, and high‑profile clients., • Oversee meeting and conference center operations, including room setup, audiovisual support, and coordination with internal partners., • Manage day-to-day event planning efforts; ensure flawless execution of meetings, special events, and on‑site engagements., • Partner closely with the in‑house catering department to support events; experience working with internal culinary teams is a strong plus., • Serve as a primary point of contact for workplace teams, business units, and key internal stakeholders., • Address guest and client concerns with urgency, ensuring timely and effective issue resolution., • Identify opportunities to enhance service delivery and raise performance levels to premium, white‑glove standards., • Ensure adherence to building policies, security requirements, and safety protocols., • Drive a culture of continuous improvement through implementing standardized processes that increase efficiency and productivity., • Occasionally support after‑hours events as needed., • Maintain a strong team culture focused on morale, accountability, and high performance., • Demonstrate a proven ability to develop personnel, helping team members grow into roles with expanded responsibility and leadership., • Achieve results through effective delegation, coaching, and empowerment., • Promote a service‑oriented mindset with strong problem‑solving skills and a “yes‑we‑can” attitude. Qualifications • Bachelor’s degree in Hospitality, Business Administration, or a related field preferred., • 5+ years of experience managing guest services, reception, corporate hospitality, or conference center operations within a large headquarters environment., • Demonstrated success operating in a fast-paced corporate setting supporting 1,000+ employees, • Strong communication, organizational, leadership, analytical and problem‑solving skills., • Expert level proficiency working with conference room management software suites such as EMS, Condeco (Eptura), Robin or similar, • Experience driving white‑glove service levels with a focus on delivering exceptional workplace experiences., • Proven ability to lead high-performing teams, maintain strong morale, and develop talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

Restaurant Manager (PM) Salary: $80,000–$85,000 Location: NYC Benefits & Perks: Health, Dental, Vision, Paid Time Off, 401(k), Commuter Benefits, Dining Discounts An ultra-luxury client is seeking a polished and experienced Restaurant Manager (PM) to lead evening operations at their upscale Italian restaurant. This role oversees service in the restaurant, lounge, terraces, and private club, ensuring exceptional guest experiences and smooth daily close. Key Responsibilities: • Lead and close evening service across all dining outlets, • Train, schedule, and mentor front-of-house staff, • Maintain service standards and handle guest feedback professionally, • Coordinate with kitchen on guest preferences and special requests, • Assist with scheduling, payroll, reporting, and inventory, • Support implementation of new menus, events, and seasonal offerings, • Uphold brand standards and grooming guidelines, • Foster a positive, motivated, and guest-focused team environment Qualifications: • 2+ years in a luxury hospitality or fine dining setting, • Strong knowledge of food, wine, and spirits, • Professional communication skills; detail-oriented, • Evening/weekend availability (3 PM–1 AM), • NYC Food Handler's Certificate, TIPS, and ServSafe preferred

Job Details: After two decades of success on the UWS with his three restaurants across from Lincoln Center at 1900 Broadway, Daniel Boulud has decided to boldly combine the spaces into one spectacular dining destination, opening this spring. With over 10,000 square feet spanning two floors, the new restaurant will offer a multi-faceted, modern take on a classic French brasserie. Designed by David Rockwell’s Rockwell Group, it will feature a light and airy main dining room with an impressively large central bar, as well as an intimate speakeasy and elegant private dining rooms. Open for breakfast, lunch, and dinner, the restaurant will offer everything from morning coffee and croissants (to eat in or take out) to handcrafted late-night cocktails. Menus will reflect Boulud’s signature seasonal French cuisine, showcasing the finest ingredients, with a bend towards casual everyday dining and a light twist on bistro favorites. Pre and post-theatre crowds will once again be able to enjoy Boulud’s express menus and seamless service as the perfect complement to their evening, now with even more space and an extra dose of French charm. Position Overview The Executive Chef at Brasserie Boulud will define and deliver a world-class dining experience. This role requires creativity, precision, and leadership to elevate seasonal French cuisine. The Executive Chef will manage a high-performing kitchen and partner with the General Manager, Corporate Chefs, and Director of Operations. Together, they will ensure the restaurant maintains top quality, profitability, and consistency. Key Responsibilities • Lead, mentor, and schedule a team of top-tier culinary professionals. Oversee menu development, quality control, and presentation to deliver innovative menus with exceptional attention to detail., • Direct all kitchen operations by establishing and maintaining standards for food quality, consistency, and efficiency in service., • Work collaboratively with the front-of-house team to coordinate communication and ensure smooth service that consistently exceeds guest expectations., • Develop new dishes and seasonal menus honoring French traditions and modern creativity., • Ensure compliance with food safety regulations, maintain top sanitation standards, and implement cost-control measures across all kitchen activities., • Actively mentor and train kitchen staff through hands-on guidance, skill development, and promote a strong culture of excellence and growth. Qualifications & Competencies • Proven leadership experience in Michelin-starred or high-end fine dining kitchens., • Master French techniques with a creative, precise, and innovative culinary portfolio., • Strong leadership, mentoring, and team-building skills., • Excel in organization, time management, and high-volume environments., • Demonstrate deep knowledge of sourcing, seasonality, and premium ingredient selection. Compensation Details Compensation: Salary ($120,000.00) + Quarterly IBP Bonus (up to 20%) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts, and Wellness Program

We are seeking a high-caliber CLO Analytics Associate to join a world-class credit platform. This is a technical, front-office adjacent role designed for a candidate who understands the "math behind the deal." You will be responsible for the sophisticated modeling, stress testing, and automation required to manage a global CLO platform throughout its entire lifecycle. This position offers a unique vantage point, collaborating directly with Portfolio Managers, Technology teams, and Business Strategy to drive the expansion of a premier $65B+ AUM credit business. Key Responsibilities • Advanced Cash Flow Modeling: Utilize Intex, proprietary internal tools, and 3rd party engines to run complex cash flow, stress, and optimization analyses., • Systems & Automation: Partner with internal Engineering teams to build, maintain, and deploy the next generation of in-house analytical tools. You will act as the "product owner" for CLO analytics, troubleshooting and refining models., • PM Partnership: Collaborate with Portfolio Managers to refine cash flow assumptions and evaluate compliance with indenture documentation and structural triggers., • Capital Markets Strategy: Assist in evaluating and recommending redemptions, refinancings, and resets (Refi/Resets) based on quantitative projections., • Business Intelligence: Partner with Business Strategy to project profitability, AUM growth, and key business metrics for the CLO vertical., • Investor Relations Support: Work with the Business Development team to provide deep-dive debt and equity analysis for investor inquiries and marketing updates., • Cross-Functional Liaison: Coordinate with Legal, Tax, Accounting, and external consultants to ensure the validity of models and the efficiency of new fund setups. Experience & Skills: • Background: 2–4 years of experience in structured credit analytics, CLO modeling, or valuation (ideally from a CLO manager, rating agency, or specialized Big 4 valuation group)., • Education: STEM Undergrad; STEM Advanced Degree Preferred., • Structural Expertise: Deep understanding of CLO waterfalls, indenture mechanics, and the ability to interpret complex legal documentation., • Quantitative Rigor: Advanced Excel and financial modeling skills are non-negotiable. Strong familiarity with Intex and Bloomberg is highly preferred., • Tech-Forward: Programming experience in Python, VBA, or SQL is a major advantage, as you will be the primary bridge between the investment desk and the tech team., • Proactive Mindset: You should be "front-footed"—anticipating questions from PMs and investors before they are asked., • Communication: Ability to translate complex quantitative results into actionable insights for non-technical stakeholders., • Adaptability: Thrives in a fast-paced, high-stakes investment environment where accuracy is paramount.

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Reception Services Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment. The Reception Services Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment. Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement. Key Responsibilities Client Experience & Relationship Management • Serve as the primary liaison between Opensity Solutions and the client, ensuring alignment with brand standards and workplace culture., • Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence., • Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience., • Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support., • Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times., • Implement and refine operational workflows, SOPs, and training programs to support consistency and quality., • Track and report on service-level performance (SLAs, KPIs) and lead operational audits to ensure excellence., • Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service., • Provide regular coaching, feedback, and recognition to promote professional growth and engagement., • Manage staffing, scheduling, and professional presentation standards., • Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives., • Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences. Qualifications • 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting., • Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings., • Strong client relationship management skills with a track record of delivering measurable service excellence., • Highly organized with the ability to manage multiple priorities and maintain composure under pressure., • Exceptional communication, presentation, and interpersonal skills., • Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus., • Professional, polished, and hospitality-minded demeanor at all times., • Commitment to confidentiality, discretion, and operational integrity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Stout NYC Hospitality Group consists of a dozen owner-operated bars/restaurants throughout New York City. Ensure a high level of hospitality and maintain a guest first mentality to drive the business forward.

Lead pre-shift meetings, set the tone for service, and oversee floor execution. The Floor Manager will be responsible for overseeing nightly service, leading and motivating the front-of-house team, ensuring operational standards are met, and upholding the guest experience that defines Yingtao.

Casa Nela offers medical, dental, and vision insurance, paid transit expenses, employee dining program, monthly and quarterly bonus opportunities, 401(k) retirement plan, generous paid time off, an Employee Dining Program, Referral Bonus Program and opportunities for growth within our organization.

The General Manager will be responsible for day-to-day front-of-house operations, team leadership, and active involvement in the venue’s events and nightlife programming. General Manager or senior hospitality management experience. Lead and manage FOH managers and service staff.

The General Manager is responsible for the day-to-day operations as well as the big picture, focusing on front-of-house operations, staff leadership, service standards, private event coordination, and regulatory compliance. The General Manager is expected to take full ownership of Jungle Bird’

The Floor Manager is responsible for providing consistent, hands-on support on the dining room floor during service and oversees daily front-of-house operations, ensuring an exceptional guest experience while maintaining service standards, team accountability, and smooth service flow. The Floor Mana

As a FOH Manager/Sommelier, you will be responsible for providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values.

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality.City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts.We are a unique facility, combining

As the senior on-site leader, you’ll oversee all aspects of front-of-house operations, directly supervising the Assistant General Manager, Floor Managers, and hourly FOH staff. About the Role: We’re looking for an experienced and passionate General Manager to lead our team. Directly supe

Established in 1987, Docks Oyster Bar specializes in bringing the freshest seafood to Manhattan. Located in the heart of midtown, the expansive bar and tables lining the windows of 3rd Avenue and 40th Street further creates a timeless New York atmosphere.

Empellón is seeking a Maitre D’ to lead our front-of-house hospitality program. The Head Maitre D’ is the memory of the room and the human filter through which the restaurant is experienced. The Maitre D’ / Guest Experience Manager will collaborate closely with the General M

Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Las Vegas, and Los Angeles and Momofuku Goods, a line of home cooking products. Momofuku Noodle Bar, East Village. Momofuku Noodle Bar opened in Au

This role partners closely with the General Manager to uphold brand standards, coach and support the front-of-house team, and maintain an environment that reflects the excellence of the Top of the Rock experience.

We are looking for a seasoned front of house manager to join our team, who is enthusiastic about the restaurant industry and is looking to establish themselves and their team even more in this ever growing neighborhood. The FOH manager plays a key leadership role in the organization, and owns all op

The Floor Manager must care for guests through a hospitable presence on the floor and through coaching and management of the Front of House staff. Drift In is seeking a Floor Manager with elevated, high-volume restaurant experience. Floor Managers are an integral part of our collaborative front-of-h

Golden HOF is seeking an Assistant General Manager to lead our front-of-house team and help drive a seamless, guest-focused service experience.This role is responsible for working with the management team on daily floor operations, team development, service standards, and overall guest satisfaction.

Bowery Meat Company is hiring for an experienced full-time beverage manager (Sommelier)/Front of House Manager.

In addition to leading the bar program, the Bar Manager must actively support the dining room and front-of-house operations. Hire, train, schedule, and mentor bartenders and bar support staff. The Bar Manager oversees all aspects of the Golden Steer NYC bar program, ensuring excellence in quality, c

The Floor Manager must care for guests through a hospitable presence on the floor and through coaching and management of the Front of House staff. Grand Banks is seeking a Floor Manager with elevated, high-volume restaurant experience. Floor Managers are an integral part of our collaborative front-o

The Floor Manager must care for guests through a hospitable presence on the floor and through coaching and management of the Front of House staff. Floor Managers are an integral part of our collaborative front-of-house team, helping to create exceptional guest experiences and earning industry leadin

Golden HOF is seeking a Floor Manager to lead our front-of-house team and help drive a seamless, guest-focused service experience. This role is responsible for daily floor operations, team development, service standards, and overall guest satisfaction. The Floor Manager will work closely with the re

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challengestodeliver unforgettable hospitality and live event experiences. The Sales Manager will be responsible for driving the sales efforts of their assigned venue. This position will act as front-line sales for the venue sales team and will be responsible for generating all Scope of Work (SOW) and Contracts for their leads. The Sales Manager will be tasked to move leads through their respective sales funnel using our Company's proprietary sales process, focusing on connection, prequalification, solutions, and more. • Serve as a sales subject matter expert and ambassador for the designated hotel sales team., • Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services., • Utilize the Company's proprietary sales process as directed by the National Director of Venue Sales and/or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more., • Build a deep knowledge of Pinnacle Live's products and offerings; display a passion for learning and understanding new technologies., • Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc., • Enter all pertinent client information into Pinnacle Live's CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting., • Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales., • Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams., • Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings., • Deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up., • Manage accurate and timely billing of events and clients., • Perform other duties as assigned, • Bachelor's degree in business or related field or equivalent experience, • Minimum of two (2) year of experience in a customer service facing role; prior sales experience in the hospitality industry preferred, • Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress, • Production and Staging experience are preferred, • Scenic and Decor experience is preferred, • Highly skilled communicator; exceptional interpersonal and relationship-building skills, • Highly skilled at project management; proven success working in a fast-paced environment, • Problem solver mindset: ability to remove obstacles for clients through strong organizational skills, • Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients, • Very strong time management skills with the ability to work on multiple projects at a time effectively, • Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively, • Performance based incentive plans on top of base salary, • Generous time off with PTO, holidays and sick/personal days, • 401k with a contribution match Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

Job DescriptionBenefits: Role: Individual would be a vital link to ensuring that Academics Wests community has a well-functioning clean facility for its staff and students. The Facilities Technician would fix and repair basic repair issues, liaison with outside vendors, ensure all purchase orders are received for departments, maintain inventory of supplies, and conduct general repairs and upkeep of school. This individual would be the backbone of the AW ensuring that our home is clean, organized and well maintained. The facilities maintenance technician manager would report to the HR Manager. Individual needs to be on site to perform role effectively. Responsibilities: • Inventory management; organize stock and anticipate needs, • Manage and support all vendors (e.g., AC maintenance, window repair) who work in the facility to fix items, • Review facility to ensure that all items are working properly, • Check restrooms are well stocked, • Review and check post office mail daily, • Collaborate with cleaning staff to ensure the facility is clean., • Provide general support to the community (e.g., printer issues, physical plant needs, entry/exit technology), • Liaise with buildings super to ensure fire system other systems function., • Work with outsourced IT to ensure that Wi-Fi, etc. are working, • Execute day to day repairs (e.g., painting, spackling, minor carpentry) and updates to facility, • Assist with front of house day to day operations as needed, • Complete installations, assemblies, renovations, or refurbishments as needed, • Supervise large projects or renovations with support of HR Manager, • Ensure the facilities meet compliance standards and government regulations (e.g., fire alarms, sprinkler systems), • Identify areas that can make the building more efficient and cost effective, • Ensure facility remains clean with daily upkeep provided when cleaning staff is not presentRequirements:, • Effective communication, • Self Starter, • Painting and spackling experience, • Exceptional organizational skills, • Confidentiality is a priority as it relates to finances, • Working knowledge of Office 365 and applications, • Value the importance of following work procedures, meeting deadlines, • Knowledge of maintenance, painting, spackling and light construction required, • Strong ability to troubleshoot a wide variety of day-to-day maintenance topics

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview Store Leaders are on the forefront of both the colleague and customer experience. Through their dynamic leadership style, interpersonal skills and business acumen, the Merchandise Manager (MM) inspires their team to bring the Bloomingdale's mission, to be like no other store in the world, to life. A leader's success is through the connectivity of their team and a Merchandise Manager is responsible for unlocking each member's individual motivation and goals. The Merchandise Manager delivers an approachable, energetic, style conscious and fun shopping experience through visual/merchandise presentation. The Merchandise Manager is aware of fashion trends, corporate and local directives and strategies devoted to growing volume. A partner to selling teams and support teams, the Merchandise Manager is responsible for the care, processing and presentation of front and back of house; maintaining orderly, functional and easy to access stock areas that facilitate the selling function. Essential Functions • Oversees store presentation, merchandise implementation, floor moves and planning, • Understands comp business trend Plan/LY by using Branch comp and focus business reports, • Utilizes promotional calendar to set priorities and meet signing deadlines for store events, • Responsibly manages elements of profitability: shortage and adherence to audit standards, • Provides on-going training and developmental coaching to merchandising and selling teams, • Empowers merchandising and selling teams to ensure execution of all merchandise strategies, standards presentations and promotional events, • Bachelor's Degree from a 4-year college or university, • 3-5 years related experience, • Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners, • Ability to effectively plan and execute strategies, • Ability to monitor and maneuver workflow to achieve priorities, • Requires periods of walking, standing, communicating, reaching, crouching, color vision and climbing ladders, • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions, • Frequently lift/move up to 25lbs This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. MERCH00

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues, • Competitive Pay, • Paid Time Off, • Flexible Holiday Time-Off & Flexible Scheduling, • Instant access to earned wages with PayActiv, • Enhanced benefits: pet, home & auto insurance & more, • 401(k) plan options available, • Bonus earning opportunities, • Growth potential opportunities Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor. As the Fine Jewelry Operating Assistant, you control the operations both back and front of house that ensure superior service levels are maintained, stock is handled securely in a timely manner and fulfillment is expedited. Essential Functions: Fueled by the Power of Relationships • Ensure fulfillment is complete to goal in partnership with staff, • Pack & ship all fulfillment orders & client sends coordinating with internal partners and meeting client requests, • Process client repairs & stock repairs to ensure care and attention to service and shortage, • Process special orders to achieve timely delivery and accurate processing, • Unpack, store and merchandize new receipts in partnership with staff, • Process and coordinate all transfers, RTVs & markdowns to ensure timely movement of stock, • Lead all aspects of shortage control, • Own fulfillment function in Fine Jewelry with attention to packaging, processing and security standards, • Understand impact of operational control on sales and service, • Maintain key log compliance to ensure inventory and security control, • Communicate arrival of new receipts and educate staff on product features and security standards, • Organize back stock for ease of selling and improved service, • Complete weekly counts to control inventory and meet customer demand, • High School Diploma or equivalent required., • 1-2 years related experience., • Able to easily engage in conversation., • Social ease and quick response to customer needs and inquiries., • Able to maintain composure in difficult situations., • Detailed oriented about product knowledge., • Able to communicate effectively with customers, peers and management., • Basic math functions to operate register, handle money and make change., • Able to use a calculator., • Able to work independently and as part of a team in a learning environment., • Able to use and navigate multiple technological devices., • Ability to sell and build a sale through conversational interaction., • Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills., • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures., • Position requires prolonged periods of standing/walking around store or department., • May involve reaching, crouching, kneeling, stooping and color vision., • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions., • Frequently lift/move up to 25lbs.

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview The Senior Manager, Culinary will manage kitchen operations for Bloomingdale's national portfolio of owned restaurants. This leader will spearhead the execution of culinary strategies that evolve and refine our Food & Beverage offerings across all business models and units, elevating the total Bloomingdale's brand. This role requires a proven leader with a passion for culinary arts and a demonstrated track record of driving operational excellence within a multi-unit food & beverage landscape. Primary responsibilities include menu development, procurement, cost management, food safety, team development, and training. Essential Functions • Culinary Program: Implement a culinary strategy that modernizes and elevates Bloomingdale's Food & Beverage division, • Menu Development: Roll out standardized menus for each business model inclusive of guides and best practices for procurement, recipes, nutrition, and plating, • Kitchen Operations: Oversee BOH operations including, but not limited to, food procurement, storage, inventory management, preparation, and waste management. Standardize kitchen operations by implementing line checks, cleaning schedules, opening/closing checklists, prep sheets, order guides, and waste logs., • Quality Control: Implement and maintain the highest standards of food quality, consistency, presentation, and taste that exceed customer expectations and build brand reputation, • Team Leadership: Serve as a mentor and trainer of the BOH staff and a collaborator to the FOH staff to ensure a cohesive expression of the Food & Beverage division's brand strategy, • Food Safety and Compliance: Ensure total division understanding of, and adherence to, all food safety regulations, health codes, policies, and procedures, • Vendor Relationships: Establish and maintain relationships with 3rd party vendors that elevate our food & beverage offering and drive down costs, • Bachelor's Degree from a 4-year college or university., • 5+ years direct experience., • Familiarity of all BOH positions with extensive experience as an executive or corporate chef., • Demonstrated technical skill set and knowledge of current food trends., • Extensive knowledge of food safety standards. Servesafe Manager Certificate or its equivalent required Demonstrated knowledge of food industry finance, production, purchasing, & sustainability., • Multi-unit management experience in a full- service restaurant operation. Ability to drive Back of House and Front of House standards with demonstrated multi-unit experience., • Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes., • Understanding of P&L statements, food cost and payroll budgets., • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner. Ability to think creatively, strategically, and technically., • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines at many levels., • Ability to work a flexible schedule based on department and Company needs., • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner., • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels., • Ability to think creatively, strategically and technically., • Requires prolonged periods of sitting, with occasional standing, • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions, • Involves close vision, color vision, depth perception and focus adjustment., • Frequently lift/move up to 30lbs., • This position is exposed to high levels of heat within an enclosed space This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc.: including Macy's, Bloomingdale's, and Bluemercury: is an equal opportunity employer, committed to a diverse and inclusive work environment.

The Restaurant Manager oversees the front of house hourly team members, ensuring the restaurant standards, policies and procedures are met. The Restaurant Manager is responsible for consistently providing restaurant guests with friendly and professional service, consistency of execution in an attrac