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  • Front of House Manager
    Front of House Manager
    1 month ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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  • Restaurant General Manager
    Restaurant General Manager
    1 month ago
    $70000–$90000 yearly
    Full-time
    Manhattan, New York

    Position Overview: We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience. Key Responsibilities: 🔹 Operations Management Oversee all front-of-house and back-of-house operations. Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation. Manage inventory, food and beverage ordering, and vendor relationships. 🔹 Team Leadership Hire, train, supervise, and motivate restaurant staff. Foster a positive team environment and maintain high employee morale. Conduct regular performance evaluations and provide coaching. 🔹 Guest Experience Maintain a strong presence on the floor to interact with guests and resolve any issues promptly. Implement service standards to ensure an exceptional dining experience. Respond to guest reviews and feedback professionally and constructively. 🔹 Financial Management Monitor daily sales, labor costs, and overall profitability. Create and manage budgets, sales forecasts, and weekly/monthly reporting. Identify opportunities to reduce costs without compromising quality or service. 🔹 Compliance & Standards Ensure compliance with health, safety, and labor regulations. Maintain proper licensing and permits (e.g., food handling, liquor). Qualifications: 3–5+ years of management experience in a high-volume restaurant or hospitality environment. Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Proficient in POS systems, inventory software, and Microsoft Office/Google Suite. Food Safety Manager Certification preferred. Compensation & Benefits: Competitive salary + performance-based bonuses Paid time off Health benefits (if applicable) Staff meals & dining discounts Opportunities for advancement

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  • Host / Floor Manager
    Host / Floor Manager
    3 days ago
    $20–$28 hourly
    Full-time
    Manhattan, New York

    About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: • Greet and welcome guests with professionalism and warmth, • Oversee daily floor operations to ensure smooth workflow, • Manage reservations, waitlists, and guest seating, • Lead and support front-of-house team members during service, • Resolve guest concerns or complaints with poise and positivity, • Coordinate with kitchen and service teams to ensure timely service, • Maintain cleanliness, ambiance, and safety of the floor, • Train, mentor, and guide junior staff members as needed, • Report operational updates or incidents to upper management Qualifications: • Proven experience in a hospitality or customer service role, • Prior supervisory or team leadership experience preferred, • Excellent communication and interpersonal skills, • Ability to stay calm under pressure and manage multiple priorities, • Strong attention to detail and organizational skills, • A passion for creating memorable customer experiences, • Flexible availability (evenings, weekends, or holidays may be required) What We Offer: • Competitive pay ($20-25/hr depending on experience), • A supportive and energetic work environment, • Opportunities for growth and advancement, • Training and development programs, • Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!

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  • Dishwasher/Team Member
    Dishwasher/Team Member
    4 days ago
    $17–$18 hourly
    Part-time
    Williamsburg, Brooklyn

    Team Members At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server

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  • Cashier and Expo
    Cashier and Expo
    9 days ago
    $17–$19 hourly
    Part-time
    Manhattan, New York

    Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to the customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $17-19/hour ● Estimate of $100-$200 per week in tips

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  • Maître D’ - Serpentine NYC (West Village)
    Maître D’ - Serpentine NYC (West Village)
    22 days ago
    $25–$35 hourly
    Full-time
    Manhattan, New York

    Maître D’ - Serpentine NYC (West Village) compensation: Competitive pay based on experience employment type: full-time job title: Maître D’ Join the Serpentine Team – West Village, NYC Serpentine is an elevated cocktail bar and restaurant known for its stylish West Village atmosphere, vibrant energy, and hospitality-driven service. We’re looking for an experienced Maître D’ to be the face of our floor and help ensure a seamless, polished guest experience from the moment they walk in. What You’ll Do: • Greet and seat guests with warmth, professionalism, and attention to detail, • Manage reservations, walk-ins, and guest flow to optimize the floor and guest experience, • Communicate clearly with servers, bartenders, and management to maintain smooth operations, • Recognize and accommodate VIP guests and regulars, • Uphold Serpentine’s standard of excellence in every interaction What We’re Looking For: • Experience as a Maître D’, host lead, or in front door management at an upscale or high-volume NYC venue, • Poised, polished, and guest-focused demeanor, • Strong organizational and multitasking skills, • Confident communicator with a team-oriented attitude, • Weekend and evening availability required, • Experience with Resy or Open table preferred, but willing to teach the right fit What We Offer: • Competitive hourly pay, • Growth opportunities within a respected West Village establishment, • A professional, supportive, and high-energy work environment If you have a sharp eye for detail, a confident presence, and a love for great hospitality — we’d love to meet you.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    27 days ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • Sous Chef
    Sous Chef
    1 month ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    The Sous Chef is a key member of the kitchen leadership team, assisting the Executive Chef in all aspects of daily kitchen operations. This includes supervising staff, ensuring food quality and consistency, maintaining cleanliness and safety standards, and contributing to menu development. The ideal candidate has strong culinary skills, leadership experience, and a passion for excellence. Responsibilities • Support the Executive Chef in overseeing kitchen operations, including prep, cooking, and plating., • Supervise line cooks, prep cooks, and dishwashers to ensure efficient and consistent service., • Maintain high standards of food quality, presentation, and portion control., • Assist in creating new dishes, specials, and seasonal menu items., • Manage inventory, control food costs, and assist in ordering supplies., • Ensure compliance with health, safety, and sanitation regulations (OSHA, DOH)., • Train and mentor kitchen staff to promote skill development and teamwork., • Step in to lead the kitchen in the absence of the Executive Chef., • Collaborate with the front-of-house team to ensure smooth service during busy hours., • Minimum 3–5 years of culinary experience, including supervisory roles., • Degree or certification in Culinary Arts preferred (not required)., • Excellent knowledge of cooking techniques and food safety standards., • Strong organizational and time-management skills., • Leadership ability and effective communication with diverse teams., • Ability to work in a fast-paced environment with attention to detail., • Competitive hourly or salaried pay (based on experience)., • Opportunities for growth and promotion within the company., • Staff meals and dining discounts.

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  • Lead Line Cook
    Lead Line Cook
    1 month ago
    Full-time
    Manhattan, New York

    We are seeking a skilled and motivated Lead Line Cook to join our kitchen team. As the Lead Line Cook, you will play a key role in preparing high-quality dishes, overseeing the line during service, and ensuring food safety and consistency. This position is ideal for someone with strong culinary skills, leadership experience, and a passion for teamwork and excellence in the kitchen. Key Responsibilities: Prepare and cook menu items in accordance with recipes and standards Lead and coordinate line cooks during service, ensuring timing and quality Maintain cleanliness and organization of the kitchen and workstations Monitor inventory and communicate low stock levels to kitchen management Ensure compliance with health, safety, and sanitation standards Assist in training and mentoring junior kitchen staff Uphold portion control, waste management, and food cost efficiency Support sous chef and head chef with prep, special events, and menu changes Communicate effectively with front-of-house staff to ensure smooth service Qualifications: 2+ years of experience as a line cook, preferably in a high-volume or upscale restaurant Proven leadership or supervisory experience in a kitchen setting Strong knowledge of cooking techniques, kitchen equipment, and safety standards Ability to multitask, stay organized, and work efficiently under pressure ServSafe or Food Handler certification (or willingness to obtain) Ability to lift up to 50 lbs and stand for extended periods Flexible schedule, including nights, weekends, and holidays Can speak both Spanish and English What We Offer: Competitive pay and potential for advancement Supportive team environment Opportunities for professional development Staff meals and possible benefits (depending on employment status) Career growth

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  • Chef
    Chef
    1 month ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Job Summary: We are seeking a talented and passionate Chef to join our culinary team. The ideal candidate will create exceptional dishes, maintain high standards of food quality and presentation, and ensure an outstanding dining experience for our guests. Key Responsibilities: • Prepare and cook high-quality dishes according to menu specifications and recipes., • Develop new recipes and menu items in collaboration with management., • Supervise and train kitchen staff to ensure efficiency, consistency, and adherence to health and safety standards., • Manage kitchen inventory, order supplies, and minimize waste., • Maintain a clean, organized, and safe kitchen environment., • Ensure compliance with all food safety regulations and company policies., • Monitor food costs, portion control, and quality to maintain profitability., • Collaborate with front-of-house staff to ensure seamless guest service. Qualifications: • Proven experience as a Chef or in a similar culinary role., • Culinary degree or relevant professional certification preferred., • Strong knowledge of various cooking techniques, ingredients, and cuisines., • Excellent leadership, communication, and organizational skills., • Ability to work in a fast-paced environment and handle multiple tasks efficiently., • Creativity and passion for culinary excellence. Benefits: • Competitive salary and performance-based incentives., • Opportunities for professional growth and development.

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  • Host / Hostess
    Host / Hostess
    1 month ago
    Full-time
    Manhattan, New York

    We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. Hostess Requirements: Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment.

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  • HR Manager
    HR Manager
    2 months ago
    $19–$25 hourly
    Full-time
    Central Ward, Newark

    Job Title: Human Resources Manager Location: Newark, NJ Department: Human Resources Reports To: General Manager / Director of Operations Employment Type: Full-Time Schedule: Evening and weekend availability may be required Job Summary: We are seeking an experienced and dynamic Human Resources Manager to oversee all HR operations for our fast-paced nightlife and entertainment venues. This role is responsible for recruiting, onboarding, employee relations, compliance, performance management, and ensuring a positive and professional workplace culture that aligns with the high-energy, guest-focused environment of nightlife operations. Key Responsibilities: Talent Acquisition & Onboarding • Lead recruitment efforts for all positions including bartenders, servers, security, DJs, hosts, and management staff, • Manage the full-cycle hiring process, including interviews, background checks, and job offers, • Develop and maintain an effective onboarding program for new hires Employee Relations & Culture • Act as a trusted point of contact for staff regarding workplace issues, conflict resolution, and policy clarification, • Foster a positive, inclusive, and respectful work culture in a nightlife setting, • Support team-building events and recognition programs to promote employee engagement Compliance & Policy Management • Ensure compliance with local, state, and federal labor laws and nightlife industry regulations (e.g. liquor laws, security licensing), • Maintain employee records, handle incident reports, and oversee disciplinary actions with discretion, • Develop, update, and enforce HR policies and procedures Training & Development • Coordinate training on topics such as responsible service of alcohol, workplace conduct, safety, and harassment prevention, • Support ongoing development for managers and team leads Payroll & Benefits Coordination • Liaise with payroll and benefits providers to ensure accurate and timely employee compensation and benefits administration, • Support scheduling software and timekeeping systems Risk & Safety Oversight • Partner with security and operations teams to promote workplace safety and incident reporting, • Support investigations and resolution of employee or guest incidents when necessary Qualifications: • Bachelor’s degree in Human Resources, Business, or a related field (preferred), • 3–5 years of HR management experience, preferably in hospitality, nightlife, or entertainment, • Strong understanding of HR laws and best practices, • Excellent interpersonal and conflict resolution skills, • Ability to thrive in a high-energy, fast-paced, late-night work environment, • Flexibility to work evenings, weekends, and holidays as needed Preferred Skills: • Bilingual (English/Spanish) a plus, • Experience with scheduling and HRIS systems, • Knowledge of nightlife operations, liquor licensing, or security staffing

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  • Bartender
    Bartender
    2 months ago
    $30–$35 hourly
    Part-time
    Manhattan, New York

    Location: New York City Hours: 6:00 PM – 12:00 AM Pay: $30/hour + gratuity + tip jar At The Ark, we take hospitality very seriously. As the founder, I am committed to making your shift as smooth and comfortable as possible. We will supply nearly everything you need, and the only additional item may be a portable bar setup but that’s up to your expertise and preference. Beyond that, our team will ensure you are supported, respected, and cared for throughout the evening. We’re also hoping to find someone who sees the bigger vision with us and would be excited to partner on a long-term basis as we continue hosting these events monthly. What you'll do: • Arrive by 5:30–5:45 PM for setup and stay until 12:00 AM for closing., • Curate and serve a simple selection of mocktails (about 4-5) (ingredients & menu provided)., • Keep bar area clean, stocked, and organized throughout the event., • Provide friendly, professional service to guests (100–150 attendees)., • Manage and maintain a tip jar during service. About the event: • All ingredients, supplies, and support staff so you can focus on bartending., • A straightforward, low-hassle menu (4-5 mocktails + sparkling/still options)., • A faith-based environment with worship music throughout the evening. What we’re looking for: • Prior bartending or hospitality experience (mocktail/cocktail mixing a plus)., • Professional, reliable, and aligned with the event’s atmosphere., • Comfortable working in a faith-centered setting., • Someone who values community and is open to recurring work.

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