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  • Front of House Manager
    Front of House Manager
    1 month ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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  • Host / Floor Manager
    Host / Floor Manager
    3 days ago
    $20–$28 hourly
    Full-time
    Manhattan, New York

    About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: • Greet and welcome guests with professionalism and warmth, • Oversee daily floor operations to ensure smooth workflow, • Manage reservations, waitlists, and guest seating, • Lead and support front-of-house team members during service, • Resolve guest concerns or complaints with poise and positivity, • Coordinate with kitchen and service teams to ensure timely service, • Maintain cleanliness, ambiance, and safety of the floor, • Train, mentor, and guide junior staff members as needed, • Report operational updates or incidents to upper management Qualifications: • Proven experience in a hospitality or customer service role, • Prior supervisory or team leadership experience preferred, • Excellent communication and interpersonal skills, • Ability to stay calm under pressure and manage multiple priorities, • Strong attention to detail and organizational skills, • A passion for creating memorable customer experiences, • Flexible availability (evenings, weekends, or holidays may be required) What We Offer: • Competitive pay ($20-25/hr depending on experience), • A supportive and energetic work environment, • Opportunities for growth and advancement, • Training and development programs, • Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!

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  • Dishwasher/Team Member
    Dishwasher/Team Member
    4 days ago
    $17–$18 hourly
    Part-time
    Williamsburg, Brooklyn

    Team Members At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server

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  • Cashier and Expo
    Cashier and Expo
    9 days ago
    $17–$19 hourly
    Part-time
    Manhattan, New York

    Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to the customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $17-19/hour ● Estimate of $100-$200 per week in tips

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  • Maître D’ - Serpentine NYC (West Village)
    Maître D’ - Serpentine NYC (West Village)
    22 days ago
    $25–$35 hourly
    Full-time
    Manhattan, New York

    Maître D’ - Serpentine NYC (West Village) compensation: Competitive pay based on experience employment type: full-time job title: Maître D’ Join the Serpentine Team – West Village, NYC Serpentine is an elevated cocktail bar and restaurant known for its stylish West Village atmosphere, vibrant energy, and hospitality-driven service. We’re looking for an experienced Maître D’ to be the face of our floor and help ensure a seamless, polished guest experience from the moment they walk in. What You’ll Do: • Greet and seat guests with warmth, professionalism, and attention to detail, • Manage reservations, walk-ins, and guest flow to optimize the floor and guest experience, • Communicate clearly with servers, bartenders, and management to maintain smooth operations, • Recognize and accommodate VIP guests and regulars, • Uphold Serpentine’s standard of excellence in every interaction What We’re Looking For: • Experience as a Maître D’, host lead, or in front door management at an upscale or high-volume NYC venue, • Poised, polished, and guest-focused demeanor, • Strong organizational and multitasking skills, • Confident communicator with a team-oriented attitude, • Weekend and evening availability required, • Experience with Resy or Open table preferred, but willing to teach the right fit What We Offer: • Competitive hourly pay, • Growth opportunities within a respected West Village establishment, • A professional, supportive, and high-energy work environment If you have a sharp eye for detail, a confident presence, and a love for great hospitality — we’d love to meet you.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    27 days ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • HR Manager
    HR Manager
    2 months ago
    $19–$25 hourly
    Full-time
    Central Ward, Newark

    Job Title: Human Resources Manager Location: Newark, NJ Department: Human Resources Reports To: General Manager / Director of Operations Employment Type: Full-Time Schedule: Evening and weekend availability may be required Job Summary: We are seeking an experienced and dynamic Human Resources Manager to oversee all HR operations for our fast-paced nightlife and entertainment venues. This role is responsible for recruiting, onboarding, employee relations, compliance, performance management, and ensuring a positive and professional workplace culture that aligns with the high-energy, guest-focused environment of nightlife operations. Key Responsibilities: Talent Acquisition & Onboarding • Lead recruitment efforts for all positions including bartenders, servers, security, DJs, hosts, and management staff, • Manage the full-cycle hiring process, including interviews, background checks, and job offers, • Develop and maintain an effective onboarding program for new hires Employee Relations & Culture • Act as a trusted point of contact for staff regarding workplace issues, conflict resolution, and policy clarification, • Foster a positive, inclusive, and respectful work culture in a nightlife setting, • Support team-building events and recognition programs to promote employee engagement Compliance & Policy Management • Ensure compliance with local, state, and federal labor laws and nightlife industry regulations (e.g. liquor laws, security licensing), • Maintain employee records, handle incident reports, and oversee disciplinary actions with discretion, • Develop, update, and enforce HR policies and procedures Training & Development • Coordinate training on topics such as responsible service of alcohol, workplace conduct, safety, and harassment prevention, • Support ongoing development for managers and team leads Payroll & Benefits Coordination • Liaise with payroll and benefits providers to ensure accurate and timely employee compensation and benefits administration, • Support scheduling software and timekeeping systems Risk & Safety Oversight • Partner with security and operations teams to promote workplace safety and incident reporting, • Support investigations and resolution of employee or guest incidents when necessary Qualifications: • Bachelor’s degree in Human Resources, Business, or a related field (preferred), • 3–5 years of HR management experience, preferably in hospitality, nightlife, or entertainment, • Strong understanding of HR laws and best practices, • Excellent interpersonal and conflict resolution skills, • Ability to thrive in a high-energy, fast-paced, late-night work environment, • Flexibility to work evenings, weekends, and holidays as needed Preferred Skills: • Bilingual (English/Spanish) a plus, • Experience with scheduling and HRIS systems, • Knowledge of nightlife operations, liquor licensing, or security staffing

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  • Bartender
    Bartender
    2 months ago
    $30–$35 hourly
    Part-time
    Manhattan, New York

    Location: New York City Hours: 6:00 PM – 12:00 AM Pay: $30/hour + gratuity + tip jar At The Ark, we take hospitality very seriously. As the founder, I am committed to making your shift as smooth and comfortable as possible. We will supply nearly everything you need, and the only additional item may be a portable bar setup but that’s up to your expertise and preference. Beyond that, our team will ensure you are supported, respected, and cared for throughout the evening. We’re also hoping to find someone who sees the bigger vision with us and would be excited to partner on a long-term basis as we continue hosting these events monthly. What you'll do: • Arrive by 5:30–5:45 PM for setup and stay until 12:00 AM for closing., • Curate and serve a simple selection of mocktails (about 4-5) (ingredients & menu provided)., • Keep bar area clean, stocked, and organized throughout the event., • Provide friendly, professional service to guests (100–150 attendees)., • Manage and maintain a tip jar during service. About the event: • All ingredients, supplies, and support staff so you can focus on bartending., • A straightforward, low-hassle menu (4-5 mocktails + sparkling/still options)., • A faith-based environment with worship music throughout the evening. What we’re looking for: • Prior bartending or hospitality experience (mocktail/cocktail mixing a plus)., • Professional, reliable, and aligned with the event’s atmosphere., • Comfortable working in a faith-centered setting., • Someone who values community and is open to recurring work.

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