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  • Support Engineer
    Support Engineer
    4 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

    Immediate start!
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  • Chief of Staff
    Chief of Staff
    24 days ago
    $15–$25 hourly
    Part-time
    Manhattan, New York

    The Company Eagle Engineering is building the next-generation engineering services firm—one platform, powered by aligned capital and purpose-built technology—to remove tedious work from engineers and let them focus on high-value design. We are a small, fast-moving founding team looking for a high-ownership Chief of Staff who wants to help build an engineering company from the ground up. The Role: As Chief of Staff, you will be the operational engine behind Eagle’s founding team. You will keep the founders focused on what only they can do—while you clear roadblocks, run internal operations, coordinate workflows, and build systems that scale. This is a hybrid, high-trust role with a front-row seat to company-building: M&A, outreach to engineering CEOs, investor conversations, operations design, and the creation of a next-generation engineering platform. Ideal for someone who thrives in early-stage ambiguity, loves building structure from chaos, and wants ownership—not task-taking. What You’ll Do: Founder Operations & Executive Support • Manage complex calendars, meetings, investor/founder calls, and prep materials, • Coordinate travel, events, and logistics for conferences, site visits, and diligence, • Draft briefs, emails, and communication that represent Eagle professionally, • Keep the founders’ time aligned with strategic priorities Project & Systems Management • Build processes, SOPs, reporting, and task-tracking systems from scratch, • Run cross-functional projects end-to-end: scoping → timeline → delivery, • Maintain CRM hygiene, create dashboards, and ensure operational repeatability, • Identify bottlenecks and implement fixes without waiting to be asked Communication & Stakeholder Management • Serve as a polished point of contact for engineering owners, advisors, and investors, • Prepare decks, write summaries, and manage external communications, • Support relationships across prospects, partners, and internal stakeholders Who You Are • Ownership-driven: you spot problems and fix them before being asked, • Systems thinker: you enjoy building structure, clarity, and repeatable processes, • Operational athlete: you can juggle scheduling, projects, documentation, and communication simultaneously, • Direct, warm communicator who can represent founders professionally, • Calm under pressure; resourceful in ambiguous situations, • Excited to join an early team, help shape culture, and grow with the company Experience That Maps Well You may have experience as an Executive Assistant, Chief of Staff, Project Manager, Ops Associate, or similar role in a startup, VC firm, nonprofit, or high-velocity environment. You’ve likely managed fast-moving leaders, built systems, and run critical internal operations. What You’ll Get • Direct access to founders and a hands-on seat in building a company from zero, • Fast learning curve across operations, engineering services, and M&A, • Ownership, autonomy, and visibility into high-impact decision making, • Opportunity to grow into a full-time leadership role as Eagle scales, • Competitive compensation for part-time/hybrid internship-to-hire role

    Immediate start!
    No experience
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  • Licensed lash technician
    Licensed lash technician
    2 months ago
    $28–$33 hourly
    Part-time
    Manhattan, New York

    About LUUM LUUM is revolutionizing beauty through the power of robotics, artificial intelligence, and skilled artistry. We've developed a first-of-its-kind robotic system for applying eyelash extensions—bringing advanced technology to an industry where precision, artistry, and personalization are key. Our team brings together experienced engineers, skilled lash artists, and serial entrepreneurs, all united by a shared mission: to combine innovative technology with beauty expertise to deliver an exceptional experience for every client. About the role: Expand your lash career. Reduce physical strain. Be part of beauty’s future. LUUM is seeking talented lash artists to join our elite team of beauty professionals working alongside cutting-edge robotics. This role is perfect for experienced lash artists who are excited to learn a new system, work in a tech-forward environment, and grow with a supportive, forward-thinking team. We provide in-depth training on our robotic lash platform. If you're passionate about lashes, committed to delivering an amazing client experience, and eager to be part of something groundbreaking, we want to hear from you. Key Responsibilities • Assess client’s natural lashes and provide expert advice on the suitable lash style and length., • Ensure client comfort and safety throughout the lash application process., • Provide lash fills, removals, and touch-ups as required., • Maintain a clean and organized work area, sterilize tools, and follow proper sanitation protocols., • Keep up-to-date with the latest trends and techniques in eyelash extensions., • Provide excellent customer service, ensure client satisfaction and build strong relationships., • Must have a current NY esthetician or cosmetology license, • 200 hours minimum lash artist experience (with client references), • Knowledge of general sanitation laws and procedures and general health/safety standards in the beauty industry, • Self-reliance/Problem-solving skills, • Ability to multi-task and function independently, balanced with working in a team-driven atmosphere, • Exceptional time management and organizational skills, with an emphasis on keen attention to detail, • Reliable and punctual, with a professional work ethic, • Proficient in both classic and volume lash applications, • Excellent eye for detail and precision in lash application, • Outstanding interpersonal and communication skills, • Proven ability to provide exceptional customer service and build a loyal client base, • Flexible and available to work evenings and weekends, • Passion for innovation and interest in learning new technology, • Some nights and weekends required

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