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Job Description Job Title: Operations Assistant Location: Manhattan Office Employment Type: Full-Time Reports To: Operations / Executive Team Pay: $20/hr Position Summary: We are seeking a highly organized and adaptable Operations Assistant to support our dynamic amenities management team. This hybrid role combines administrative office responsibilities, executive assistance, front desk reception duties, and occasional on-site staffing support at client locations (e.g., as a receptionist). The ideal candidate is proactive, personable, and thrives in a fast-paced environment with a wide range of responsibilities. Key Responsibilities: Office & Administrative Support • Provide daily administrative support to the operations team and corporate leadership on various tasks and projects., • Manage scheduling and correspondence for the CEO., • Maintain digital and physical filing systems and assist in document/site materials preparation., • Order and organize office supplies and inventory., • Prepare reports, meeting agendas, and take meeting minutes as needed., • Run errands periodically (such as to the bank, post office, client sites, Brooklyn office). Receptionist & Front Desk Duties • Serve as the first point of contact for clients, vendors, and visitors (in-office or via phone/email)., • Greet guests professionally and ensure a positive front-of-house experience., • Manage incoming calls, messages, and general inquiries., • Distribute mail and coordinate deliveries (including incoming uniform shipments)., • Perform light cleaning and office organizing. Client Site Support • Provide support or coverage at client locations as needed (in the case of staff shortages, special events, or high-traffic periods) serving as: o Front Desk Attendant/Receptionist: Greeting residents/visitors, checking in guests, responding to community inquiries. o Operations Assistant to Iowa operations team (Operations Coordinator, VP of Operations), Club Managers, District Managers, and/or CEO • Maintain professionalism and excellent customer service while working at any site. Qualifications: • 1–3 years of experience in an administrative, receptionist, or operations role., • High school diploma or equivalent required; associate or bachelor’s degree preferred., • Lifeguard/CPR certification (preferred)., • Strong communication and interpersonal skills., • Excellent organizational skills and attention to detail., • Proficient with Microsoft Office Suite, Google Workspace, and general office technology., • Ability to regularly work in the office, travel to various client sites as needed., • Flexibility to work occasional evenings/weekends depending on needs. Work Environment & Physical Requirements: • Office-based with occasional travel to Brooklyn office, client properties, other misc locations., • May involve prolonged standing or sitting. Occasional lifting of heavy items., • May require lifeguard duties in outdoor or pool environments (seasonal/weather dependent).

Job Description Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a member of Botify’s Professional Services Organization, the Customer Program Manager plays a crucial role in facilitating collaboration between Botify and its most strategic clients. They are instrumental in ensuring the seamless execution of multi-threaded implementation and service programs on the Botify platform. Customer Program Managers act as the linchpin connecting key stakeholders and initiatives, providing both structure and direction within client relationships and internally. Your responsibilities: • Maintain a portfolio of strategic customers, partnering closely with Botify Account Team members to drive strategy and cultivate long-term relationships with key client stakeholders., • Identify key performance indicators (KPIs) and develop Success and Engagement plans to accelerate adoption and guide clients towards desired outcomes., • Oversee and project manage product implementations for both new strategic customers and existing clients, expanding their Botify product scope., • Regularly monitor and provide updates on client health and adoption to expand engagements and identify opportunities for maximizing value from Botify., • Monitor platform functionality and integrations for customers, coordinating technical work with Botify's support team and professional services resources when necessary., • Coordinate and lead complex technical discussions in collaboration with Botify support or engineering team resources., • Develop and deliver content for client-facing sessions and executive business reviews (both remote and on-site) in partnership with Account Managers and SEO Success Managers., • Partner with Account Managers to identify and execute growth strategies., • Assist in building and implementing internal processes to enhance efficiency in service delivery. Your qualities: • Creative Problem Solver, • Autonomous and Independent, • Works well under pressure and in ambiguous situations, • Strong technical acumen Experience: • 4+ years of experience in client-facing roles with a focus on Program Management, Project Management, Technical Customer Success, Implementation Management, or similar roles, preferably in a B2B SaaS environment., • Significant customer-facing experience leading enterprise customers through business or technology transformations, with large account/project management experience., • Experience working with complex enterprise software solutions., • Proven ability to facilitate and contribute to complex technical discussions., • Unlimited Time Off, • 11 company holidays, • 16 weeks of parental leave, • Summer Fridays, • ClassPass Subscription, • Team building events and initiatives, • Flexible work policy, • Commuter benefits, • 401k, • Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Job Description Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In. Who We Hire Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. Title: Job Type: Full-time; 4 Days In Office Job Location: New York, NY Salary Range: $130,000.00 - $170,000.00 (On Target Earning) The Opportunity Kargo is seeking a proactive and experienced Director of Information Technology to lead all aspects of internal technology, with a strong focus on managing the helpdesk and in office IT operations. This role requires a technically adept and service oriented leader with 8+ years of IT experience, including 3+ years in a managerial or director level role. The ideal candidate is hands on, thrives in a fast paced environment, and excels at balancing strategic infrastructure planning with day to day technical support. If you're passionate about building reliable systems, supporting end users, and keeping teams productive, this is your opportunity to make an impact at scale. The Daily To-Do • Lead and manage the internal IT team, with a focus on helpdesk operations, user support, and issue resolution., • Oversee and maintain all in office technical systems including networking, AV equipment, video conferencing tools, and office infrastructure., • Develop and implement IT policies, procedures, and best practices to ensure system reliability, data security, and compliance., • Collaborate with cross functional teams including Engineering, HR, and Facilities to support onboarding, offboarding, and ongoing technical needs., • Manage software licenses, inventory, device procurement, and vendor relationships., • Evaluate and implement new tools to improve internal efficiency and user experience., • Provide tier 3 escalation support and ensure service level expectations are met., • 8+ years of progressive IT experience, with at least 3 years in a leadership capacity., • Strong expertise in managing helpdesk operations and desktop support in a hybrid or distributed office model., • Solid understanding of networking, cloud services (Google Workspace, Okta, MDM, SaaS platforms), and office infrastructure., • Experience supporting macOS, Windows, and mobile devices in an enterprise environment., • Proven ability to lead teams, manage vendors, and oversee cross functional IT projects., • Excellent troubleshooting, communication, and customer service skills., • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionABOUT US:Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $5B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: Channel partnerships are a strategic revenue growth and pipeline generation opportunity for Regal and our partners. We are looking for someone to build a foundation for this part of the business and grow it substantially in their region. You will collaborate on the channel development strategy at Regal and will work cross-functionally across the sales, marketing, and customer support teams to help achieve ambitious revenue and pipeline generation goals. You will reach out to potential partners, build upon established and new relationships, and manage the success of those relationships. The role reports directly to the Head of Channel Sales & Partnerships. Our high-level goal for this role is to build the foundation for and execute on a channel development and sales strategy that constitutes a large proportion of our overall revenue base over the next few years. Responsibilities • Deep understanding of the contact center, CX, and AI market, and identify strong AI/CX/CCaaS-focused Channel Partners to align with Regal, • Create an outbound GTM strategy to educate and empower TSD teams and sub-agents in the AI/CX/CCaaS space, • Create enablement and marketing material for virtual and in-person channel events, • Develop, monitor, and adjust the strategy, ideal partner profiles, and engagement tactics to continuously improve results, • Track partner engagement, opportunity creation/ registration, revenue, and adoption, • Ownership and management of TSD and sub-agent relationships in region, • Reporting, budget, and forecast channel partner quarterly pipeline generation and growth, • Travel expectations: 2-3 weeks per month domestically with flexibility to adapt to plans on short noticeAbout You:, • 4-5 years of experience working with the channel ecosystem, with strong self-starter capabilities, • Prior experience working with strategic players in the Contact Center industry, in particular Technology Service Distributors (TSD)- AVANT, Intelisys, and Telarus, • Prior experience working with marketing teams on developing unique and creative events/roadshow strategy to engage channel partners, • Demonstrated experience delivering successfully against predetermined growth KPIs and targets, • Demonstrated relationship-building skills and established strategic network BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionCompany Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description • Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination, • Provide consistent and comprehensive case management and follow-up, • Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received, • Facilitate all professional development workshops, • Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency, • Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed, • Accurately complete required documentation for enrollment, • Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract, • Create solutions to participant attendance problems, • Assist in the preparation of project reports as needed (participation, placement), • Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data, • Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output, • Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions, • Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals, • Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements, • Provide operational support and coverage as needed, • Assist in the intake services for the Center, • Provide operations support for all compliance driven standards, • May be assigned other tasks and duties reasonably related to their job responsibilities, • Other duties as assignedQualifications, • Ability to maintain flexibility as needs of contract or contractor require, • A working knowledge of MS Office and Google docs, • Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development, • Ability to prioritize tasks and document visits and contacts, • Demonstrated telephone, computer and strong written and verbal communication skills, • Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives, • Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field, • Bachelor's or Associate degree from an accredited college or university in education, social services, healthcare and/or communications and 1-2 years related experience or HSD/GED and 4 years related experience., • Customer service experience required Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Job DescriptiongoPuff is seeking Operation Associates to join the operations team. We are looking for self-starting, motivated and committed individuals for our (Seattle, WA) territory. Operations Associates play a critical role in our fast-paced environment that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will execute a variety of warehouse responsibilities including picking, packing, receiving product, and interacting with our partner drivers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively delivering a perfect experience for our customers. If you love having the ball...If you love the idea of taking the bull by its horns...If you love doing whatever it takes for the thrill of the win…we want to talk to you.Receiving and Put away • Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match, • Put away product to inventory locationsPicking and Packing, • Pick and pack items on a per order basis for dispatch to customers, • Ability to ensure accuracy of items picked/packed, • Properly stage orders in assigned bin locationsCustomer Service, • Contact customer for substituted or out-of-stock items, • Amend order contents per confirmation of substitutionWarehouse Organization and Standards, • Clean and organize warehouse, • Conduct cycle counts to identify loss and improve in-stock position, • Re-shelve canceled orders promptly, • Manage waste and spoilage through strict compliance with ‘FIFO’ practices (First In, First Out), • Ensure the Standards of Conduct policy is followed to provide a safe and inclusive work environment, • Assist General Manager and Shift Leads with all warehouse tasks when delegatedQualifications, • High School diploma or GED equivalent, Bachelor’s Degree a plus, • Experience working in a restaurant, retail or warehouse environment, • General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite), • Strong work ethic, punctual, responsible and honest, • Must thrive in high-stress environments, • Effective communication skills, • Team oriented, works with and responds well to others, • Positive attitude, helpful and respectful, • Organized, • Work with a fluid schedule and available during peak hours (5pm - 12am)

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) In this role, you'll be the first point of contact for our members, delivering clear, compassionate support with efficiency and precision. Whether assisting with fertility benefits, navigating insurance reimbursements, or managing claims documentation, you'll combine keen attention to detail with a service-first mindset to ensure every member feels seen, supported, and confident throughout their journey. You'll engage with members across multiple channels—messaging, live chat, and phone—and provide assistance with insurance claims processing and documentation. This role requires strong communication skills, empathy, attention to detail, and the ability to work in a fast-paced, member-focused environment. We're seeking a candidate who thrives in a service-oriented role and is passionate about supporting people through meaningful health journeys. Our Member Services team works remotely and supports Maven members 7 days/week. We are currently hiring for the following shifts: • Monday-Friday 1pm-9:30pm ET, • Sunday-Thursday: weekdays 8:30am-5pm ET, weekend 9am-5:30pm ET, • Sunday-Thursday: weekdays 1pm-9:30pm ET, weekend 9am-5:30pm ET, • Tuesday-Saturday: weekdays 8:30am-5pm ET, weekend 9am-5:30pm ET, • Engaging with Maven members over messaging, live chat and phones. Associates may be asked to focus on outbound calls/messages around technical issues and general Maven questions based on volume., • Answer non-complex inquiries related to our fertility managed services benefit and benefits design/navigation within target response times and with high member satisfaction, • Support insurance reimbursement and payments processes by guiding members on documentation, processing receipts, and resolving Maven Wallet-related issues, • Assisting members with ensuring relevant documentation is submitted for reimbursement requests, • Processing receipts submitted by members for reimbursement across all areas of the Maven Wallet product, • Following relevant procedures for the translation of material relevant to process reimbursements for international Wallet tickets, • Creating and/or maintaining member-facing program overviews and other key internal resources, • Triaging tickets in the Wallet queue to ensure streamlined service and fast response times based on member Wallet requests/issues, • Providing general support to members regarding common Maven Wallet member issues, • Assisting with basic operational work related to Wallet as the need arises, • Assist other frontline staff with answering frequent questions related to our payments, fertility programs/benefits, and benefits navigation, • Be prepared to assist with member reported issues, provide initial response to the member, and triage according to the Maven member experience escalations framework, • 1–2 years of member-facing experience in customer support, assisting specifically with fertility benefits in the healthcare, or insurance space, • Strong understanding of insurance processes, including benefits structures and medical claims workflows, • Experience with claims processing and reimbursement, including reviewing documentation and supporting payment resolution, • Meticulous attention to detail, • Strong customer service orientation, • High degree of empathy in dealing with sensitive topics, • Proficient in Google Workspace tools, • Ability to work independently and as part of a team, • Strong organizational skills; demonstrated ability to multi-task and manage time effectively, • Experience in healthcare, financial services, and/or claims, • Prior experience managing payments, • Bachelor's degree or equivalent experience This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About the Brand Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday. Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine. We hope you’ll join us with glass in hand. About the Role We are seeking an innovative and results-driven General Manager for our Wine Enthusiast boutique powered by the Leap Platform, coming to SoHo, November 2025. You will lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. You’ll foster a collaborative, goal-oriented environment by setting clear expectations and leading by example. As a local market expert, you will use your knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness. You’ll also partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence. Operational excellence is at the core of this position. You will ensure brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing. The ideal candidate thrives in an independent, fast-paced retail environment and is confident in managing daily operations such as opening/closing procedures, team scheduling, and payroll accuracy. This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. This includes assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations. Position Requirements • Proven experience in retail or customer service, ideally within boutique or showroom environment with a passion for delivering exceptional customer experiences and cultivating long-term client relationships., • Background in furniture or home decor is preferred, • Strong business acumen with the ability to interpret key performance metrics, identify trends, and adapt strategies to drive store performance and profitability., • Demonstrated ability to deliver personalized service and build authentic client connections that reflect the brand’s values and enhance loyalty., • Lead a proactive talent strategy through recruiting, networking, and succession planning to build strong pipelines and ensure long-term team stability., • Ensure operational excellence across scheduling, payroll, inventory management, visual standards, and policy compliance to drive consistent store performance., • Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations, client engagement, and team communication., • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed., • Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs., • Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback., • Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences., • Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation., • Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results., • Emotional Intelligence: Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions., • Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision., • Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.Key Performance Indicators (KPIs), • Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT., • Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building., • Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: • Unlimited PTO (blackout periods apply), • Commission Eligible, • Healthcare benefits (medical, dental, vision), • Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave), • Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement), • Employee Assistance Program Powered by JazzHR D2fUOLrWGf

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com WHO ARE WE LOOKING FOR? We are seeking an energetic and reliable professional to join our team as an Employer Services Coordinator. Successful candidates will be responsible for working directly with our Plan Sponsors by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our mission-driven Client Success team is often the first point of contact for customers, so we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions. As a Client Success Coordinator at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: • Assist with a book of business consisting of advisors and sponsors to ensure their servicing needs are being met and assist with administration issues., • Help manage client expectations to avoid any disconnects with process and timing standards., • Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction., • Identify and resolve one-touch tickets at point of initial contact by utilizing available online tools., • Share data-driven insights with our product teams to improve our platform and planning roadmap., • Participate in scheduled client conference calls to provide plan status and updates on remediation of any client issues., • Being the friendly, knowledgeable first point of contact for inbound inquiries., • Conducting appropriate and timely follow up to ensure the highest level of service., • Communicating in a relatable, humanized way to promote trust and allegiance., • Creating tickets and providing follow-up as required., • Adhering to client-facing and internal Service Level requirements., • Support the team with handling complaints, troubleshooting problems, and providing solutions, and escalating to our Legal and Compliance Team when needed. The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations, • Retirement industry experience, • Series 6, 7, 63, 65, 66 The expected base salary range for this position is $50K - $55K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description About the Brand Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in bespoke bridal rings and fine jewelry. We are seeking a Sales Advisor to become an integral part of our Bleecker Street team. In this role, you will be specializing in selling Fine Jewelry and responsible for delivering an unparalleled client experience, fostering relationships, and driving sales through your expertise and passion for fine jewelry. The ideal candidate has the ability to multitask, foster authentic relationships through clienteling and elevated service and stay organized in a fast-paced environment. About the Role We are committed to finding exceptional talent for the holidays to represent our boutique on the Upper East Side from November through beginning of January 2026. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence., • Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR 7NCJpVZUIv

Job DescriptionDescription: Metro Physical & Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy — as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we’re deeply committed to investing in our team and workplace culture. We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Days & Hours: Monday, Tuesday, Thursday 10am-6pm Essential Functions: • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient careRequirements:, • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Job Description NYC Metro, Regional Facilities Manager About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the Role At the heart of our company's mission is a commitment to ensuring that everyone who interacts with us feels a genuine sense of belonging. As our Regional Facilities Manager you will play a vital role in bringing this mission to life within our spaces. Our facilities teams know every corner of our locations and understand how each detail they manage contributes to creating spaces where people can do their best work, build meaningful connections, and feel truly at home. In this role, your work will have a meaningful impact—helping thousands of members experience great days at work, every day. You'll oversee approximately 26 locations across the NYC Metro region and support expansions in alignment with company growth. This is an in-person position that requires daily site visits to various locations within the Los Angeles market, alongside occasional travel to other regions as business needs dictate. You will report to the Regional Senior Facilities Manager and will need to reside within easy commuting distance of our locations around NYC. Visit to see where our LA locations are located and get a sneak peek of the stunning workplaces you'll be working from. To thrive in this role, you'll need to be a flexible team player and thrive in an ever-changing environment and be passionate about building the foundational work that leads to healthy and scalable organizational growth. This requires being proactive, flexible, and committed to maintaining high operational standards across all managed locations. Success will mean enabling our whole team to have the tools they need to hit the ground running which will lead to providing a happier, productive, and connected workplace for thousands of members. Day to day, you will be responsible for delivering high-impact customer experience initiatives and providing exceptional support to the organization through work order coordination, database management and stakeholder communication. You'll coordinate the execution of daily tasks and general upkeep of Industrious facilities and provide support for projects outside of business-as-usual with your incredible organization and execution skills. Responsibilities: • Own the full lifecycle of repair and maintenance requests through the ticketing system—including proposal review and approval, vendor dispatch, execution oversight, and invoicing—ensuring both timeliness and cost-effectiveness., • Lead clear, proactive communication with technicians and internal stakeholders across all levels (Member Experience Managers, General Managers, Regional Directors) to align priorities, resolve issues quickly, and build strong collaborative relationships., • Deliver business insights by analyzing work order trends, vendor performance, and cost drivers, providing regular reports that inform operational strategy and leadership decision-making., • Model urgency and foresight by responding swiftly to emergencies while maintaining a proactive approach to preventative maintenance and recurring issues., • Ensure operational excellence by validating vendor submissions, enforcing administrative accuracy, and holding partners accountable to standards of quality, safety, and brand integrity., • Conduct site audits and location visits to assess alignment with our brand standards, documenting deficiencies and driving resolution with the appropriate teams., • Escalate with judgment, ensuring that issues are resolved at the right level while maintaining ownership and accountability for outcomes., • Maintain and evolve knowledge assets (tracking tools, SOPs, checklists, and department files) to drive consistency, efficiency, and continuous improvement across the function., • Support expansion and growth by overseeing facilities onboarding for new locations, setting up preventative maintenance programs, and ensuring smooth integration into existing systems., • Contribute to financial stewardship by managing and tracking the facilities operating expense budget, monitoring spend against forecast, ensuring cost control, and providing clear reporting to leadership., • Champion a culture of excellence and accountability by elevating standards, coaching colleagues and vendors on processes and customer-centric service deliver, modeling professional maturity, and driving continuous improvement in how the facilities function supports the broader business., • 3 - 5 Years of work experience in facilities and business operations, • Foundational understanding of or exposure to facilities., • Core understanding of the trades that support maintenance, repairs and overall functionality of a facility to ensure a safe, efficient and well-maintained environment., • Reliable self-starter who has the ability to work independently, • Exceptional organizational and multitasking skills, • Ability to connect well with people; warm and approachable, • Enjoys continuous change and improvement, • Experience in ticketing management and Computerized Maintenance Management Systems, • Experience in Google Drive/Dropbox file management Base and bonus compensation are just two components of Industrious' total compensation package for this role. Other great perks and benefits include heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies. Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. W.e have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job Description We are a commercial cleaning company in business for over 25 years looking for a new addition to our inside sales team. Join us at our office in Hasbrouck Heights, Mondays through Fridays, working 9:00 am to 4:00 pm in a quiet, peaceful office environment! Rate starts between $12.00 - $16.00 per hour based on the interview and prior experience, plus commission. Daily Responsibilities: • Cold calling businesses in the area to set appointments with potential new clients, • Assisting our field sales team from home office, updating the calendar and making calls, • Learning and using prepared sales pitches, • Keeping log of appointments and contact information Required Experience: • Prior telemarketing / appointment setting / cold calling experience (1+ years), • Knowledge of maintenance and commercial cleaning sales is a big plus but not required!, • Excellent customer service manner with focused and friendly sales approach, • Basic computer skills (email, Google calendar, Microsoft Word, etc.), • Able to set and meet goals and expectations, • Well organized and able to manage time efficiently, • Willingness to learn and adapt Please be sure to reply with a resume for immediate consideration! Company DescriptionCommercial cleaning company based in New Jersey.Commercial cleaning company based in New Jersey.

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Job DescriptionAbout UsAt Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. The Customer Engagement Insights and Enablement Lead is a pivotal operational and strategic role designed to scale the effectiveness of our Customer Engagement (CE) teams. You will be the architect of the operational intelligence framework that powers our client retention and client portfolio loss control efforts. The role is responsible for analyzing customer portfolio loss control data to identify trends, assess risk exposure, and provide actionable insights to guide customer engagement team members to strengthen cyber risk management strategies with customers. In addition, this position supports CE by preparing the client-facing team with the necessary data, insights, and enablement materials to drive informed discussions during customer calls. By combining analytical expertise with proactive customer engagement support, the role ensures both internal teams and customers are equipped to make data-driven decisions that enhance risk mitigation and business outcomes. This is a non-client-facing role focused on building the data-driven foundation that enables our frontline CE teams to deliver world-class, proactive loss control by enabling our clients to use cyber risk quantification to make better cyber security investment decisions.Responsibilities: • Client Loss Control Intelligence:, • Customer Portfolio Loss Control Insights: Create and maintain loss control-focused customer portfolio data insights and ensure that CE, Product, Marketing, Underwriting, and Sales teams have easy access to up-to-date client intelligence to inform their strategies., • Customer Portfolio Loss Control Action Planning: Based on customer portfolio loss control analysis, create portfolio and individual account action plans for client-facing CE team members to work with customers in order to drive down cyber risk across the customer portfolio., • Customer Engagement Team Enablement, • Customer Briefs: Use LLMs to analyze client information (i.e. SEC 10-k), engagement call transcripts, and peer group knowledge to create onboarding and pre-call briefs that include key client commitments, product feedback, competitor mentions, and overall sentiment for the client-facing team., • Reference Guide Creation: Translate technical loss control subject matter into clear, compelling one-page customer-facing reference guides for use by client-facing teams., • Project Management: Track and support large, cross-functional CE projects, ensuring they stay on track to meet our strategic objectives., • Client Engagement Metrics: Identify, define, and recommend automations to collect the key metrics needed to track client engagement. Collaborate with business intelligence to develop dashboards to monitor the health of the overall client portfolio and individual accounts., • Bachelor’s or Master’s degree in Business Administration, Data Science, Information Systems, or a related field., • 7+ years of experience in a business analysis, consulting, or enablement role, preferably within a SaaS, technology, or professional services environment., • Skills and Competencies, • Communication & Collaboration: Excellent writing and communication skills, with the ability to distill complex ideas into concise, business-ready deliverables and build relationships and work effectively with diverse stakeholders across technical and non-technical teams., • Self-Starter: Must be proactive with minimal hands-on direction and an entrepreneurial mindset - constantly seeking out new methods to solve problems and improve the status quo., • Organized: Must be detail-oriented and able to manage multiple projects simultaneously., • Impact through Influence: This is not a people manager role. In order to be successful, this person will need to create value via a one to many relationship., • Data-Driven Strategist: Ability to think critically and analytically about data-driven insights and create actions for the CE team based on those insights., • Adaptability: Thrives in a fast-paced, dynamic environment where priorities may evolve quickly., • LLM Experience: Strong practical experience in designing and implementing LLM-based workflows for business purposes. This includes skills in prompt engineering with models like Gemini, workflow integration, and leveraging conversation intelligence platforms like Gong for analysis., • Technical Proficiency:, • Customer Engagement Platforms: Familiarity with Customer Success platforms (Gainsight) and CRM tools (Hubspot)., • Operations & Collaboration Stack: Proficiency in project management tools (Asana), internal communication platforms (Slack), and customer service software (Zendesk).

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary The Events & Education Executive is responsible for driving artistry excellence, education impact, and event execution across assigned regions and retail partners. This role plays a key part in elevating Westman Atelier’s in-store experience, team capability, and consumer engagement by blending strategic planning with hands-on execution. Reporting to the Sr. Global Manager, Education and Events, the Events & Education Executive will partner closely with Sales & Education Executives (SEE’s), and Retail partners to execute regional training, elevate service standards, and lead exceptional event activations that drive business results Responsibilities: Education/Artistry • Partner with Sales & Education Executives (SEE’s) to lead quarterly event and education strategies that elevate artistry, drive sales, and strengthen regional performance., • Deliver engaging, hands-on artistry coaching and services training that reinforce brand standards and service excellence., • Support new hire onboarding, to ensure consistent product knowledge and artistry technique across all retail partners., • Demonstrate expert-level makeup artistry skills with the ability to educate, inspire, and develop confidence in others., • Build strong relationships with store leadership and management to align on business objectives and maximize in-store impact., • Facilitate and support brand and retailer events and trainings across in-store, and virtual environments., • Partner with Sales & Education Executives (SEE’s) on quarterly event strategy, planning, and execution across all retail partners., • Lead event logistics from concept through completion, including scheduling, setup, on-site execution, recaps, and post-event action plans., • Deliver exceptional client experiences through artistry demonstrations, makeup applications, and personalized product recommendations., • Coach and develop retail teams through hands-on education, team selling, and in-the-moment feedback., • Lead and execute regional training initiatives, including cluster trainings, round robins, and ongoing retail education support., • Partner with Sales & Education Executives (SEE’s) and retail partners to drive seasonal planning, event strategy, and in-store execution., • Cultivate relationships with Beauty Stylists, Personal Stylists, and store leadership to strengthen client engagement and elevate brand advocacy., • Deliver key retail events and Featured Artist activations, driving artistry impact and sales performance., • Coach resident artists and zone staff, leveraging reporting insights and the continued evolution of the Westman 101 program., • Serve as the department store clienteling liaison, managing CRC partnerships, reporting, and client outreach initiatives., • Demonstrated expertise in makeup artistry with the ability to translate artistry skills into education and sales impact., • 5+ years of relevant experience in makeup artistry or retail education. Experience with Sephora and/or Nordstrom a plus., • Strong strategic thinking, decision-making, and problem-solving skills., • Passionate about clean beauty and delivering exceptional customer experiences., • Excellent interpersonal skills, with the ability to build positive relationships and collaborate effectively at all levels of management., • Team-oriented, adaptable, and self-motivated with a positive outlook., • Flexible schedule with availability to work weekends and travel regionally for events, trainings, and store visits., • Proven ability to plan, organize, and manage multiple priorities efficiently., • Proficiency with Google Workspace (Docs, Sheets, Slides, Drive) Westman Atelier offers a holistic total compensation package designed to support employees in all aspects of life, including a robust suite of health benefits, wellness perks, 401k, and paid parental leave. The base salary for this position will range from $85,000-$90,000. Exact compensation may vary based on job related skills, experience, and location. Powered by JazzHR Tvcgn5Kfie

Job Description Job Description: We are seeking a detail-oriented and proactive Walmart Marketplace Operations Manager to oversee and manage the day-to-day operations of our Walmart store, with a focus on inventory replenishment, vendor purchasing, and WFS (Walmart Fulfillment Services) logistics. This role requires strong analytical skills, an understanding of the Walmart marketplace ecosystem, and the ability to make data-driven decisions that support long-term growth. You’ll work closely with existing team members who handle product listings and customer service, but your primary focus will be backend operations and marketplace performance. Key Responsibilities: * Monitor inventory levels and ensure timely and accurate replenishment of high-performing SKUs. * Create, manage, and track WFS replenishment shipments based on current demand and sell-through data. * Work with vendor lists to identify and purchase profitable items for resale on Walmart. * Analyze sales trends, pricing, and competition to determine which items should be restocked or discontinued. * Interpret and maintain Excel reports for performance tracking, forecasting, and planning. * Make strategic decisions based on data to optimize inventory turnover and profitability. * Communicate with vendors to coordinate product availability and pricing. * Coordinate with the listing and customer service teams to ensure smooth operations across all departments. * Stay current on Walmart marketplace trends and WFS policies. Requirements: * Prior experience managing operations for a Walmart Marketplace account (or similar e-commerce platform). * Strong understanding of WFS, including shipping, fees, and performance metrics. * Proficiency in Excel/Google Sheets, including the ability to interpret and build reports. * Analytical mindset with the ability to make data-driven buying and replenishment decisions. * Excellent organizational and communication skills. * Self-starter capable of managing tasks independently with minimal supervision. * Familiarity with tools such as Helium 10, Jungle Scout, or similar (preferred). Company Descriptioncompany has been in around for over 10 years we specialize in online sales in all marketplaces.company has been in around for over 10 years we specialize in online sales in all marketplaces.

Job Description ResponsiveAds™ is an advanced creative ad technology suite to produce immersive rich-media responsive display ads that outperform the standard IAB engagement by 20x. We are aggressively looking to expand our bespoke solutions team with individuals passionate about building our customer onboarding process with existing and new clients. The company offers a combination of self-serve studio products (SaaS), 3rd party fluid ad serving, and a full-service rich-media creative development offering. The role enables this individual to work across all areas as a technical trainer and learning designer documenting all solutions and supplying educational tools for our clients. A must requirement includes a high degree of creativity and an innovative mindset with quick learnability around the ad creative design and operations processes. This role will be a constant balancing act between the day-to-day of all of the client interactions of onboarding, template specification development, training, and documentation in both written and video form of the "New" Studio 4 self-serve creative automation product. He/she must be willing to roll up their sleeves and work with the product in a small virtual start-up environment with the developers and producers of the SaaS product Background • Minimum 3 years in HTML5 ad development or Product Management of a Design Platform., • Minimum 3 years of technical writing, video production and content development around Saas self-serve tools and web applications, • Track record of problem-solving and delivering results. Requirements • Proven track record of training, education, and building tutorials for a web-based academy, • Proven track record of building mini-video tutorials, • Strong user of Adobe products (e.g Photoshop), Figma, Sketch, or Google Web Designer, • Organized and good at presenting in a step-by-step manner, • A highly innovative, quick learner of new tools and features, • Great communicator with both written and very presentation skills, • Must be creative and a good communicator with external partners on a day-to-day basis, • Very punctual and have several years of managing and dealing with clients, • A start-up mentality and a flexible approach to unpredictable complex situations, • Basic front-end Responsive Web App product management skills, design, and development, • Design experience with HTML5, CSS, and advanced ad tech systems, • Experience with ad operations and trafficking ads a plus, • Must be flexible to work with different virtual teams. Benefits Some reasons why you’d want to work with us: • You want to play a big part in a small but profitable company that is an industry leader., • You do your best in a setting where excellent work is what’s valued—not face time (a good work-life balance is just how we do things!), • You value authenticity and a work environment that values who you are and what you can do., • You’re looking for a big challenge that involves lots of variety, collaboration, inventiveness, and on your toes thinking., • You want to work alongside a diverse group of people who are passionate, friendly, and helpful., • A strong commitment to work-life balance. We provide a flexible work and vacation time, • Generous paid time off and flexible work-from-home policies., • Offer the ability to take educational courses and support your continuous learning, • Continuous merit-based pay increases., • Stipend paid parental family leave policies to support you during major life events.

Job Description Merchandising Manager ll- Finished Jewelry The Opportunity: Join Rio Grande as a Merchant with Rio Grande you play a key role in shaping our product offerings! You’ll work closely with design and production teams to develop jewelry collections that align with market trends and customer demands. This is your chance to blend creativity with strategy and drive growth in a dynamic, fast-paced environment. What You’ll Do: Product Selection & Buying • Assist in identifying and capitalizing on market trends to curate a compelling, profitable assortment of offerings within a given product category., • When appropriate, attend trade shows, industry events, and vendor meetings to evaluate new products., • Assist in the curation of product assortments for key accounts and markets based on sales performance, customer needs, and trend insights., • Assist in the development of seasonal merchandising plans based on sales data, market trends, and customer behavior., • Collaborate with sales, planning, eCommerce and marketing teams to ensure cohesive brand messaging., • Assist in the optimization of product mix and pricing strategies to maximize revenue and margin., • Work closely with planning, logistics, and operations teams to ensure timely delivery and inventory accuracy., • Ensure products displayed on the web are accurate, appealing, and professional., • Ensure products are strategically placed and can be easily located by customers shopping our site., • Using Google Analytics and customer feedback, make data-driven decisions related to customer behavior and corresponding purchase trends., • Assist in the setting of pricing strategies in line with company margin goals and desired market positioning., • Monitor cost structures, shipping, and production timelines to maintain profitability., • Vendor & Supplier Management, • Assist in the negotiation of pricing, minimum order quantities, and delivery timelines with vendors., • Maintain strong relationships with current suppliers while seeking new opportunities., • Track competitor assortments, pricing, and performance to maintain a competitive edge., • When appropriate attend trade shows and market weeks to identify trends and meet with clients., • Consistently work to collect VOC to ensure the correct product mix, pricing and market positioning. Use data that has been collected to make decisions., • Cross-functional Collaboration, • Partner with eCommerce, sales, manufacturing, marketing, and creative teams to execute product launches and campaigns., • Develop and provide new product training for Sales, QM, Manufacturing (when appropriate), and Marketing, • Develop and provide ongoing product training for current products for Sales, QM, Manufacturing (when appropriate), and Marketing, • Develop, with assistance of marketing, sales tools, • Develop, with the assistance of marketing, talking points for new and existing products What You’ll Need: • Understanding of product development, merchandising timelines, and B2B sales cycles., • Proven ability to analyze data and trends to drive commercial decisions., • Excellent communication, presentation, and negotiation skills., • Ability to thrive in a fast-paced, deadline-driven environment. Preferred Skills: • GIA or jewelry certification is a plus., • 1+ years of experience in wholesale merchandising, account management, or buying, • Proficient in Excel, ERP systems (e.g., NetSuite, SAP), and CRM tools., • Bachelor’s degree in Business, Merchandising, Marketing, or a related field., • Experience with e-commerce platforms and digital merchandising., • Strong visual merchandising and product storytelling skills., • Strong understanding of jewelry trends, materials, and customer preferences. Environment/Physical Requirements/Schedule: • Office environment, • Sitting and standing for long periods of time, • May be required to occasionally lift up to 50 lbs (accommodation available), • M-F FT between the hours of 8 AM-5 PM at minimum 3 days a week on-site., • Travel up to 10 %, • Rio Grande is a Metal-Free environment within our operations areas. The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit: Diversity, Equity, Inclusion and Belonging: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: • Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine, • 401(k) matching program, • Paid time-off benefits, plus an additional seven paid holidays, • Paid life insurance and optional additional life insurance, • Long-term and short-term disability, • Flexible spending account, • Pet insurance, • Tuition reimbursement, • On-site gym and company wellness program, • Bereavement leave, • Employee discounts at Rio Grande, • Local and national discounts on various travel and entertainment, • Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R’s, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components—both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.

Job DescriptionFounded by NASA, Google, Sidewalk Labs, Waymo, and Cruise experts, Thalo is a tech-enabled services company transforming the HVAC industry with next-generation sensing and AI-powered intelligence. Heat pump and other HVAC failures cost billions in emergency repairs and wasted energy annually, and are managed by an increasingly short-handed labor pool. Thalo is building an AI-powered platform transforming static assets into self-monitoring, high-performance systems, empowering technicians to shift from reactive fixes to proactive service. Our team has built self-driving cars at Waymo, worked on satellite imagery at Google, designed systems for John Deere, developed space missions for NASA, led manufacturing design for Boom Supersonic jets, and more. We are united by our shared goal of making products that help us decarbonize today and accelerate drawdown globally at the intersection of cutting edge, robotics-inspired hardware and the built environment. Our ideal candidate is excited to operate at both the leadership and tactical levels, jumping between hands-on engineering work and higher level strategy work. This role will be responsible for leading our software engineering team and improving the experience of Thalo products by defining and driving the software engineering roadmap, integrating ML models into our platform, mentoring existing team members, and partnering closely with our CEO to iterate on our product vision. If you’ve led software engineering teams with a hands-on approach at a startup, we’d love to talk!What We Offer • An immediate opportunity to make an impact fighting climate change with a mission-driven team., • An in-person, collaborative culture. In our midtown Manhattan office, we not only have a stocked pantry but we also dedicate time to connect with each other during weekly happy hours and quarterly offsites., • National subsidized healthcare plans for medical, dental, and vision insurance., • Additional benefits include a 401(k) program, 12 weeks paid parental leave, and paid time off, • Free, anonymous mental health and coaching appointments through Lyra., • Thalo Labs believes everyone should be compensated fairly. At our ground-floor stage, our compensation structure places a strong emphasis on the value of high equity, with an annual base salary ranging from $190,000-$240,000.What You'll Do, • Own and execute Thalo’s software product strategy in partnership with the hardware, leadership, and GTM teams, • Architect and develop AI enabled HVAC monitoring and analytics products that deliver automated insights to customers on a daily, weekly, and monthly cadence, • Research, develop, and implement ML models in production environments to enhance the performance of Thalo’s software platform, • Mentor, grow, and lead a high-performing team while maintaining strong engineering practices., • Continuously build and improve software infrastructure for large-scale data ingestion, storage, transformation, and analysis.What You Have, • 7+ years of experience working as a software engineer and 2+ years experience leading engineering teams, preferably in an early stage startup environment., • Extensive experience and knowledge working in a hardware-driven product ecosystem, such as autonomous vehicles, robotics, or IoT devices., • Experience developing, deploying, and managing large-scale web and data-intensive applications., • Experience researching and implementing ML models in customer facing products, • Comfort with our tech stack (React, Typescript, Python, Pandas, Django, Terraform, AWS, etc.,), • Prior experience and a passion for leading and mentoring engineering teams., • Even if you don’t meet all the requirements listed above, we still encourage you to apply. We’re interested in meeting with a broad array of candidates. Bonus Points, • A passion for tackling climate change and promoting sustainability, • BS, MS or PhD in Computer Science or related field

Job Description OVERVIEW: The Resident Relocation Coordinator is a key member of the Relocation team. The Resident Relocation Coordinator is responsible for overseeing the daily relocation tasks required at multiple sites while working closely with residents to prepare and assist them with all required relocation activities. The position involves regular communication with clients, managing third-party vendors, including cleaners, moving and pest control companies, and data collection and tracking. A positive attitude and a solutions-based approach are expected when providing relocation services to clients and residents. The Resident Relocation Coordinator represents HOU at company events and helps move our mission and reputation forward. RESPONSIBILITIES • Conduct site setup activities, including the arrangement of office, relocation files organization, identification of vendors, and off-site relocation units., • Participate in surveying residents to understand their relocation needs and relocation preferences., • As part of the assessment process, take an inventory of tenant belongings and furniture, taking note of large furniture, infestation, clutter, and hoarding issues., • Participate in and facilitate resident and community meetings and drop-in sessions to discuss the relocation process and resident relocation rights and benefits., • Prepare and distribute appropriate notices to affected households regarding the relocation program and ensure proof of resident receipt for notices are received and on file as required., • Provide relocation counseling and assistance in compliance with applicable Federal, State, or local regulations., • Implement relocation policies as outlined in the approved relocation plan., • Serve as a liaison between HOU, property management, clients, and residents., • Provide weekly and monthly reports to clients, the project manager, and the development team., • Regularly update and maintain relocation files, database, lottery list, and relocation tracking reports., • Create an agenda for weekly relocation meetings, take minutes of each meeting, and distribute them to the team within 48 hours of the meeting., • Conduct pre-inspection of units to ensure they meet decent, safe, and sanitary requirements before offering them as a comparable relocation unit., • Notify residents of the move-in date and provide ongoing contact and support to ensure they are prepared to move., • Check-in with residents at least 30 days before moving and follow up weekly three weeks before the moving date. Conduct final check-in 72, 48, and 24 hours before the moving date., • If needed, provide packing supplies, tips, demonstrations, and assistance., • Assist with utility disconnection and reconnection and completion of the change of address forms (if applicable) for households needing assistance., • Schedule, coordinate and supervise moves and other move-related tasks, including pest inspection and unit turnover as needed., • Work closely with construction, property management, development, and moving contractors to ensure residents vacate their units per the relocation schedule, surrender keys to the property management, and units are properly secured., • Implement procedures for minimizing resident property damage, including inventorying furniture and taking photos or video, and serve as the initial point of contact regarding resident claims of damage or loss. In the event of property damage or missing belongings, serve as a liaison between the resident and moving company to facilitate timely resolution of the claim., • Interface with residents' families, friends, or social services providers to ensure seamless delivery of services and address relocation challenges., • Serve as an HOU representative to local, state, federal, housing agencies, and community groups., • Participate in weekly supervision and scheduled site meetings with the Project Manager/Assistant Project Manager., • Ensure relocation files contain required documentation and the data-tracking system is updated regularly., • Bachelor's Degree is preferred., • Experience in relocation services, social services, customer service, or other similar fields preferred., • Provide verbal interpretation and written translations if the resident population requires communication in specific languages., • Must have excellent customer service, interpersonal, verbal, and written communication skills., • Able to work with diverse populations and communicate effectively with numerous stakeholder groups, including staff, clients, and residents., • Must be able to multitask and prioritize responsibilities and work under strict time constraints on various projects., • Ability to lift up to 20 lbs, work in adverse weather conditions, and stand for extended periods of time., • Must be able to walk up to 4 miles per day and ascend up to four flights of stairs at a time., • Able to work some evenings and Saturdays., • Self-directed and able to work independently., • Have a propensity to learn and take on more tasks or responsibilities., • Knowledge of Microsoft Office and Google Suite as well as database applications., • Be a creative problem-solver., • Excellent organizational skills., • Must be able to pass a pre-employment criminal background screen., • Reliable transportation., • Valid driver's license. The ideal Resident Relocation Coordinator will possess the following additional skills: • A high degree of empathy., • Organized and detail-oriented with the ability to prioritize multiple requests., • Flexibility and adaptability as challenging situations arise., • Ability to maintain a calm atmosphere under pressure and stressful situations., • Willingness to learn and receive feedback., • Diversity and cultural competency are highly valued. HOU offers a competitive salary and a comprehensive benefits package, including health, health reimbursement account (HRA), FSA, life, vision, dental, disability insurance, professional development support, paid time off and sick leave, and a 401K retirement plan. HOU is an Equal Opportunity Employer. EEO Statement: We are an equal opportunity employer and equal opportunity housing provider. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, or national origin. • Must be able to pass employment criminal background screening

Job DescriptionAbout the Opportunity This is an opportunity for a sharp, proactive, and ultra-organized Director of Operations/Broker Assistant to support a top-producing agent and their high-performing team at Compass. This role is 90% dedicated to directly supporting the Team Leader and is critical to keeping the business running smoothly across listings, marketing, scheduling, client care, and operations. You’ll be the right hand to a high-volume agent—someone who loves logistics, thrives in a fast-paced environment, and can balance meticulous attention to detail with a calm, low-key demeanor. About the Team This small, high-producing NYC real estate team is known for delivering white-glove service and deep market expertise across the luxury market. Backed by the Compass brand’s tech-forward tools and national reach, the team operates with integrity, professionalism, and a drive for results. Role & Responsibilities Calendar & Scheduling * Manage and organize the Team Leader’s calendar, including all showings and appointments * Coordinate and manage team-wide calendars and showing schedules Listing & Transaction Management * Prepare and upload listing agreements and documentation * Handle transaction coordination from start to finish—including liaising with attorneys, CPAs, agents, and managing agents * Compile documentation and complete board packages * Manage & know the status of listings from on the market to in contract up until closing Marketing & Presentation * Prepare all property listing materials: listing presentations, show sheets, postcards, and digital campaigns * Coordinate with Compass Marketing Department and external vendors * Conduct targeted postcard mailings Client Service & Communication * Provide outstanding customer service to clients and internal teams * Triage and respond to calls and emails with sound judgment and discretion * Coordinate open houses, client events, and thoughtful gift deliveries Team & Operations * Maintain and update CRM, mailing lists, and online profiles * Track sales and run forecasts, projections, and comparative market analysis (CMA) * Manage team expenses and budget tracking * Create weekly and monthly reports for listings and team performance * Meet with team members regularly to ensure alignment * Assist with occasional personal assistant tasks for the Team Leader Qualifications * Active NYS Real Estate License * Experience in NYC residential real estate strongly preferred * Meticulous attention to detail with a love for checklists and order * Excellent communication skills—professional, warm, and responsive * Ability to multitask under pressure while remaining calm and focused * Proactive problem-solver who takes initiative and sees tasks through * Tech-savvy: Excel, Google Workspace, DocuSign, CRM platforms, and social media tools * Comfortable supporting a dynamic leader with evening/weekend availability as needed Compensation and Hours $80,000–$100,000 (W2 via Checks & Balances) Schedule: Monday–Friday, 9AM–6PM in office, with evening/weekend availability for check-ins (respond within 2 hours max)

Job Description Media Mogul is a next-generation white-glove media planning, buying, and analytics agency committed to transforming how brands connect with audiences. Through our talent, data, and creativity, we drive growth. We break silos to deliver end-to-end strategy, focus on business goals, not just media goals. Our Moguls turn analytics into action, learn from every campaign and each other. From powerful storytelling to high-impact placements, we craft moments that resonate, maximize returns, and leave a lasting impression. Our core values define everything we do: * ACCOUNTABILITY & EXCELLENCE: Own it. Deliver. Always aim higher. * INNOVATION & CURIOSITY: Challenge the norm. Keep learning and improving. * TEAMWORK & RESPECT: Collaborate generously. Debate with dignity. * PROACTIVITY & PASSION: Anticipate and act. Care deeply about what you do. * CUSTOMER OBSESSION: See through our clients' eyes and put them first. At Media Mogul, data is at the heart of everything we do. We continuously seek innovative and effective solutions for our clients while maintaining a consistent focus on the growth of our people and products. Location: Hybrid; Chicago or New York City preferred About the Role: Media Mogul is seeking a Senior Account Manager to join our growing team. This hybrid position is based in Chicago or New York (preferred). As a Senior Account Manager, you’ll play a pivotal role in the strategic planning, day-to-day management, and performance of client media campaigns across a variety of industries. Reporting to the VP of Media, you’ll serve as a key partner in driving campaign success — taking ownership of major workstreams, managing day-to-day execution, and ensuring that campaigns deliver on client objectives. This is a highly hands-on role where you’ll work directly in the platforms — trafficking, monitoring, and optimizing campaigns — while also contributing to broader media strategies, insights, and client communications. You’ll collaborate closely with Data Analytics & Product, Business Development, Media Operations, and Finance to ensure every campaign runs smoothly and meets performance goals. The ideal candidate is equal parts strategic and tactical: someone who thrives in the details, takes initiative, and can confidently support both internal teams and clients with thoughtful, data-informed recommendations. Key Responsibilities: * Partner with the Media Supervisor to develop and lead campaign strategy, execution, and optimization across all digital and traditional channels. * Serve as the primary point of contact for day-to-day client and vendor communication, driving alignment on goals, strategy, pacing, and performance. * Partner with Data Analytics and Business Development teams to recommend media opportunities for current clients, leverage analytics capabilities, identify client growth opportunities, and ensure seamless project delivery. * Oversee and manage campaign builds, trafficking, optimizations, and performance analysis to ensure flawless execution and delivery against KPIs. * Lead the implementation and management of company tools and other media management systems to maintain data accuracy and workflow efficiency. * Provide ongoing campaign reporting and measurement across online and offline channels, ensuring consistency, accuracy, and actionable insights. * Maintain key performance metrics and deliver timely, data-driven recommendations to enhance campaign results. * Make strategic optimization decisions and own campaign direction based on performance data and client business objectives. * Lead client presentations and internal documentation showcasing strategy, performance, and key learnings. * Lead vendor negotiations and establish strategic partnerships to maximize campaign budgets and media value. * Instill best practices and help identify opportunities to enhance current processes and tools. * Drive innovation in media planning and buying practices, taking calculated risks to uncover new opportunities while inspiring and guiding team members toward excellence. * Leverage expert-level proficiency across major media platforms including Programmatic DSPs, Google Analytics, Social (Facebook/Instagram, TikTok, etc.), Search (Google Ads/Bing), Video (YouTube), Connected TV, Digital Out-of-Home (Vistar/AdQuick), and 3rd party ad servers to drive campaign performance. * Perform additional responsibilities as assigned to support team and client objectives. Who You Are: Experience, Education & Certification: * 4+ years in digital/traditional media or agency account management * Bachelor’s degree Marketing or related field required * Certifications such as TTD, Meta Blueprint and Google Ads is a plus Leadership & Strategic Thinking * A proactive, visionary leader who drives strategy, inspires teams, and ensures campaigns deliver measurable impact. * Comfortable taking calculated risks, challenging the status quo, and pivoting quickly to capitalize on new opportunities. * Leads by example—guides and mentors team members, providing strategic input while remaining hands-on in campaign planning, execution, and optimization. * Demonstrates the ability to translate client business objectives into actionable, results-driven media strategies. Analytical Skills * Highly data-driven with a deep understanding of campaign performance, KPIs, and optimization levers. * Strong analytical and problem-solving abilities, with experience interpreting complex datasets to inform strategy and decision-making. * Experienced in media planning, buying, and performance reporting, with the ability to recommend actionable insights and improvements. Client, Interpersonal & New Business Skills * Exceptional communicator and relationship-builder, able to influence and collaborate with clients, internal stakeholders, and cross-functional teams at all levels. * Skilled at managing multiple accounts, priorities, and deliverables, ensuring alignment with strategic objectives and timelines. * Proactive, confident, and adaptable; thrives in a fast-paced, dynamic agency environment while maintaining a positive “can-do” attitude. * Comfortable navigating ambiguity and shifting priorities, with the ability to anticipate client needs and respond with strategic solutions. * Passionate about media, advertising, and industry innovation, and staying ahead of trends to deliver competitive advantage for clients. * Experienced in supporting new business initiatives, contributing to pitches, proposals, and identifying opportunities for account growth and expansion. Technical & Operational Expertise * Hands-on experience with social media ad platforms, programmatic DSPs, media management systems, and other industry tools. * Proficient in campaign tracking, pixel implementation, creative trafficking, and cross-channel optimization. * Skilled in performance measurement and reporting across digital and traditional channels, including programmatic, search, social, video, CTV, native, DOOH, and more. * Strong working knowledge of project management and collaboration tools (e.g., Asana). * Demonstrates operational excellence while balancing strategic oversight and hands-on execution. Why This Role Matters: By embodying our pillars of ACCONTABILITY, INNOVATION, TEAMWORK, PROACTIVITY, and CUSTOMER OBSESSION you will directly contribute to agency growth through: * Creating integrated, data-driven campaign strategies that maximize client ROI across traditional and digital channels while building lasting client relationships * Developing innovative cross-platform approaches that adapt to evolving media landscapes and emerging opportunities in social, programmatic, and connected TV * Proactively identifying growth opportunities for current clients through strategic upselling and budget optimization, directly contributing to agency revenue expansion * Strengthening our client service excellence by mentoring junior talent and implementing process improvements that scale our account management capabilities You will have the opportunity to help shape this role while sharing knowledge across teams and contributing to our company's forward-thinking culture. We have already seen tremendous growth, but we are still early on in our journey. If you are ambitious, have an analytical mindset, and are passionate about making a significant impact in redefining the future of marketing while driving Media Mogul's continued success, we are excited to hear from you. Media Mogul Technologies believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Media Mogul Technologies will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Benefits & Perks: * Comprehensive medical, vision, dental, life, HSA, and disability benefits from day one of employment * Wellbeing programs include, but are not limited to primary care support, mental health services, pet wellness, and behavioral health * Unlimited PTO * Paid parental leave * 401(k) retirement plan * Company bonuses or sales commissions * Equity compensation Compensation Range: $75K - $85K

Job DescriptionSalary: Project Overview Morris Technology Solutions (MTS) is seeking a Financial Systems Analyst to join our team on a full-time contract. This role will work closely with IT&S Leadership, Finance, and external vendors to support and enhance enterprise financial systems while ensuring accuracy, efficiency, and compliance. Why MTS? Founded and headquartered in San Antonio with local ownership, MTS is a fast-growing, values-based consultancy that has achieved over 100% growth since 2022. We offer an in-person, team-driven environment where youll learn from industry experts, gain exposure to senior leadership within our clients, and build life-long professional relationships. Our people-first culture is reflected in strong reviews on Google and Glassdoor! What Youll Do • Provide daily support for multiple financial systems, ensuring stability, data integrity, and timely reporting., • Troubleshoot and resolve production issues; escalate and execute solutions as needed., • Lead projects or product enhancements, collaborating across IT, finance, and vendor teams., • Gather, document, and analyze business requirements, ensuring clear communication with stakeholders., • Design, document, and implement technical solutions in line with the hybrid project/product lifecycle., • Develop and execute test plans, train end users, and create process documentation for knowledge transfer., • Monitor system performance, identify risks, and recommend process improvements., • Stay current on healthcare finance systems, accounting practices, and new technology offerings. What You Bring • Bachelors Degree in Computer Science, Business, or related field (Masters preferred)., • 35 years of relevant experience supporting financial or healthcare IT systems., • Strong problem-solving, organizational, and project management skills., • Excellent communication and customer service mindset., • Ability to operate independently with complex problem analysis and execution. Highly Preferred Skills • Knowledge of Cerner, Lab Billing practices, and Insurance policy workflows., • Experience with Xifin and Atlas/Clinisys., • Strong understanding of HL7 messaging standards., • Database expertise: MySQL or PostgreSQL., • EPIC Certification is a major plus.

Job DescriptionNew Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers. Our Metals location based in Long Island City is seeking an Inside Sales Representative. In this role, candidates should have an outgoing personality, good communication skills and like to work with the general public. However, we are willing to train the right candidate. Main Job Tasks & Responsibilities: • Preparing quotes for potential customers, • Create customer sales orders, remanufacturing paperwork, purchase orders, and other data entry tasks through agility and the google suite. Using customer inputs from the estimating team, print approvals, or custom order drawings, • Manage customer orders from placement through successful delivery, providing accurate lead times, verifying pricing, and communicating in an urgent manner, • Handle and process customer returns, • Work closely with Branch Manager, • Communicate with all internal departments to provide a seamless service to our customer base, • Develop and maintain a working technical knowledge of products sold, • Coordinate customer delivery requirements with the dispatcher, • Work with inventory and production planning to source material for orders, • Maintain material stock in showroom, • You will be expected to perform other duties as assignedQualifications:, • Must have a can do, customer service first attitude, • Basic math skills, • A good memory to be able retain a working technical knowledge on vast amounts of building materials., • Prior experience with sheet metal fabrication or metal roofing is a plus, • Able to work in a fast-paced environment, • Commitment to the Company’s mission and its core values, • Unparalleled work environment, • Competitive pay, • Paid vacation and holidays, • Benefits: Medical/Dental/Vision/Life Insurance, • 401(k) with discretionary employer match Powered by JazzHR wGBnQz3WM0

Job DescriptionAbout Us: • We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Field Engineer. Title: • Systems Analyst / Field Engineer Department: • Engineering Reports to: • Service Desk Manager Description: • Looking for energetic, self-motivated individuals who are interested in being consistently challenged. This is the perfect position for engineers looking for exposure to new and exciting technologies. Travel is required to visit client sites in New York and surrounding areas. Overall responsibilities: • Engineering support for client and internal projects, • Assist with Project Management tasks, • Desktop support and deployment -- Windows 11, Apple, • Windows Server maintenance and build -- Windows 2019, Windows 2022, Windows 2025, Active Directory, • Wireless network support and deployment -- Meraki, Cisco, Aruba, • Email account maintenance -- Microsoft Online Services, Google Workspace, • Endpoint Detection and Response -- SentinelOne, • Backup -- Solarwinds MSP Backup, Veeam, • Mobile device support -- Apple, Android, • Documenting SOPs Key areas of responsibilities: • Coordinating vendors for support, onsite maintenance, and installations., • Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks., • Project engineering including server build, network configuration, network documentation, • Remote and onsite support of desktop, project, and application-related issues., • Manage vendor accounts e,g. Verizon, AT&T, and Hardware vendors., • Assist team in projects that include network installs, wireless implementations, and new builds. Qualifications: • EXCELLENT communication and follow-up skills, • BRILLIANT troubleshooting skills, • 4+ years in the Information Technology field., • Preferably experience in the hospitality industry., • Field support and remote support experience required., • Handles themselves professionally as this will be a customer-facing role. Terms of employment: • Full and part-time positions available jMfFjIohgA

Job Description Position Summary: The primary responsibility of the Coordinator of Arts Education Performances is to support and assist in the development and delivery of high-quality in-person Arts Education Performances. This position will work in direct support of the Senior Manager, Programming & Performances, and in collaboration with all members of the Arts Education team to effectively support the implementation of the Arts Education performances with a concentration on, but not limited to, student performances, SchoolTime sales and logistics, and client events. Essential Duties and Responsibilities: • Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Coordinator, Arts Education Performances shall include, but are not limited to:, • Coordinate SchoolTime performance series reservations, including all Salesforce database management, invoicing, and general correspondence to ensure a smooth customer service experience for schools and districts., • In partnership with the Senior Manager, Programming and Performances, serve as AED liaison with Guest Services staff and managers during SchoolTime Performances. This includes confirming school reservations, providing ticketing information to the Guest Services Team, greeting all schools on the day of performance, and working with the team to troubleshoot potential issues., • Assist with the creation of the Teacher Resource Guide with the Creative Practice team, including participating in curriculum writer interviews and meetings, managing communication logistics regarding deadlines, proofreading, and guide dissemination., • Assist with the creation of four installation projects aligned with the SchoolTime season to encourage further engagement by K-12 audiences prior to or following the performance experience., • Maintain Artsvision calendaring database and event document generation for smaller events and internal meetings., • In collaboration with the Manager of Sales & Outreach, organize and archive media recordings for all student shares, including some light video editing work., • Advance and execute smaller Arts Ed recitals and select virtual events with direction from the Senior Manager, Programming, and Performances., • Assist Senior Manager, Programming and Performances in the preparation and execution of large-scale culminating events, including but not limited to tracking RSVPs, expenses, technical needs, deadlines, and Salesforce data., • As needed, manage hospitality for Performances and AED events in conjunction with the supervisor., • Create and generate letters of agreement for all Performance area events, including the Artist Development Program, Masterclasses, and other events as assigned., • Reconciling and submitting weekly payroll for all Performance area events., • Participate in departmental activities, conferences, and conventions with the Manager, Outreach, and Sales on an as-needed basis. ● Minimum 3 years of working experience in Theater, a related field, or transferable work experience (arts education, applied theater, theater for young audiences, theater management, etc.) ● BA or BFA in the Arts and/or in hospitality, communications, public relations, arts education, or commensurate experience. ● Must have strong organizational skills with attention to detail ● Ability to work in a fast-paced setting and team environment ● Ability to manage multiple tasks and demonstrate grace under pressure ● Strong interpersonal skills and successful experience working and interacting with diverse populations of students, faculty, and staff ● Strong computer skills and strong working knowledge of Microsoft Office and Google Docs ● Present a professional demeanor that appropriately represents the mission and values of NJPAC. ● Must pass a pre-employment background investigation, including but not limited to employment history and criminal background check Preferred Qualifications ● Background in Theater Management, Stage Management, or Company Management ● Experience with Salesforce, and/or Arts Vision ● Experience and/or coursework in the performing arts, including music, theater, dance, and/or other arts-related field. ● Spanish or Portuguese fluency a plus

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule They will also lead the opening of our new rooftop venue (slotted to open end of August) and build and training an opening FOH team along with processes and SOP. This role will also be responsible for overseeing all FOH staff and will ensure excellent customer service and smooth operation of all events based out of Hoboken both in our kitchen spaces as well as our rooftop venue. Event Coordinator Responsibilities: • Perform administrative duties to coordinate privately booked events, including but not limited to event deposits and booking, all email and in person communications/tours from initial inquiries to post event follow up, customized menu creation, class selection, headcount deadlines, dietary accommodations and invoicing., • Coordinate with and answer client questions regarding their event in a timely manner, • Manage wedding packages and event packages for clients with the focus on our newly redesigned and enclosed year round rooftop space (capacity of up to 100 guests), • Manage in person wedding and event space tours and walkthroughs, • Act as the day-of coordinator on behalf of Hudson Table for weddings (including setup and breakdown)., • Work 3-4 events per week as determined by the General Manager, this includes coordinating the setup and breakdown of catered events., • Perform other duties and projects as assigned by the Events TeamFront of House Manager Responsibilities:, • Liaise with kitchen staff to ensure smooth service and coordination between front and back of house., • Communicate effectively with team members and management to address operational issues and implement improvements to customer service, • Ensure exceptional guest experiences by maintaining high standards of service., • Address and resolve customer complaints and feedback in a professional manner., • Oversee guest seating and reservations to ensure optimal table turnover and guest satisfaction., • Recruit, train, and manage front of house staff, including waitstaff, hosts, barbacks and bartenders., • Conduct regular performance reviews and provide feedback and training as needed., • Oversee the daily operations of the front of house areas, including opening and closing procedures for hosts, • High School Diploma or equivalent required. College degree preferred, • Previous event coordination and/or wedding planning experience required, • Front of house or day-of event execution required (minimum of 2-3 years of experience in a supervisory role within the hospitality industry)., • Flexibility, sense of urgency and adaptability to work in a fast-paced environment, • Positive attitude and a passion for delivering excellent customer service., • Exceptional organizational and project management skills, with the ability to manage multiple projects and quick deadlines simultaneously, • Excellent communication skills, both written and verbal, with the ability to build strong relationships with clients and vendors, • Attention to detail and the ability to anticipate and resolve problems in a timely manner, • Work onsite as FOH 2-4 events per week (evenings and weekends), • Availability to conduct in person tours and walkthroughs on site throughout the week., • This position requires working evenings, weekends, and holidays as needed., • Ability to stand and walk for extended periods., • Must be able to lift and carry items up to 40 pounds. Flexible work from home options available.

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job DescriptionSalary: 45-50K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Program Manager of Manhattan NY Connects, the NY Connects Specialist is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The Specialist must provide consistent, comprehensive, locally based information through the No Wrong Door system for individuals, caregivers, and families. QUALIFICATIONS: The NY Connects Specialist of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 2 years experience in the health and human service field, including service areas related to long term services and supports. The NY Connects Specialist must have proficiency in google suites and Microsoft office. He/She/They must also have experience in answering calls in a call center like environment, and providing assistance over the phone. He/She/They must possess excellent customer service skills, attention to detail, communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Answer calls and provide the caller assistance with long term services and support. * Data entry into PeerPlace for all services provided. * Complete weekly/monthly report on assigned deliverables. * Screens for benefits and entitlements, can assist with applications and advocacy around government-funded and privately funded programs. * Will assist in accessing services, including referral linkages to these services. * Will provide Person-Centered Options Counseling around client preference for services. * May conduct in-home client visits to assist with entitlement and benefits, grant applications and to assess clients social, emotional, and environmental status, as necessary. * Conduct outreach and public education to provide information on NY Connect services and education on long term services and support. * Participate in training to stay current on trends with social and human service areas. * Maintain complete and accurate case records and within organizational time frames. * Arrange for translation services, as needed, for clients. * Actively participate in supervision and staff meetings. * Work with the Program Director and Program Manager in program planning and development, including coordination of special programs or events and communication of problems or needs related to client services. * Provide resources to add to the Resources Directory. * Provide content and/or feedback on the monthly NY Connects Newsletter. * Perform other duties as assigned. WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Free uniforms, • Health insurance About the Role Were hiring a full-time Sales Support Representative to join our team at a pivotal moment. This department is being built from the ground up and will focus on Federal, State, and Local Government bids as well as direct business. You wont just be part of the process, youll help shape it! Your focus will be on supporting bid submissions, internal sales coordination, and streamlining systems to improve speed, accuracy, and win rates of all business development endeavors. This is an operations-focused role with real business impact, not external sales or cold calling. Responsibilities • Bid Coordination & Submission, • Qualify bid leads (local, state, federal) with department leadership to identify aligned opportunities based on company strength., • Prepare and submit physical, electronic, and portal-based proposals and documentation on time., • Support leadership on tracking data, analytics, and win/loss rate to increase efficiency, • Coordinate follow-ups with vendors and clients post-submission and award., • Inside Sales Support & Communication, • Ensure successful transition of client-based purchase orders to company operational fulfillment., • Collaborate with production, operations, and finance teams on specs and pricing., • Troubleshoot discrepancies with client PO and company process, • Support maintenance of bid libraries, win/loss tracking, and internal resources., • Process & Department Development, • Help build structure and workflow for a new department., • Collaborate on performance tracking systems and optimize submission timelines., • Provide ongoing feedback and ideas to improve effectiveness., • Customer service or inside sales experience (min. 12 years)., • Comfortable with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office., • Proficient in Adobe Acrobat (for preparing and reviewing bid documents)., • Exposure to bid platforms like BidNet, SAM.gov, or government procurement portals (or willingness to learn fast)., • Understanding of local, state, and federal bid environments (or willingness to learn fast)., • Excellent verbal and written communication (English)., • Strong prioritization, time management, and organizational skills., • Comfortable working under deadlines and performance goals., • Open to a compensation model that includes base salary + performance-based bonuses., • Able to clearly communicate limitations and ask for support when needed., • Strong Excel or Google Sheets skills are required., • You take ownership and thrive in fast-paced environments., • Youre coachable, adaptable, and not afraid to figure things out., • You care about the details., • Youre motivated by progress and see your work as a driver of results., • Base salary: $45,000$55,000. Compensation includes a base salary of $45K$55K/year, with potential to reach $65K$70K+ annually through performance-based bonuses tied to bids won and revenue generated. For certain candidates, an hourly option ($22$27/hr) may be considered during a trial period., • Bonus structure tied to performance (bids submitted/won, revenue contribution).This is your chance to help build something from the ground up. If youre sharp, committed, and ready to make an impact, we want to meet you.

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job Description Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking for an experienced, IT professional to be placed as a dedicated resource at one of our clients located in New York City. This position will provide growth opportunities and requires a proactive, hard-working individual with a “can-do” attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Work with Remote Monitoring and Management software to support users, managing patching and configure alerting., • Communicate with third-party application support and equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2012-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Experience with Microsoft 365, • Experience with Google Workspace, • Experience with system administration for accounting and ERP systems, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $60,000.00 - 80,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • 401K, • Subsidized individual & family health, dental, and vision insurance plans, • Much more! All candidates must complete the company Assessment to be considered for hire. Please click the link below to take the assessment: Company DescriptionRCS Professional Services is a leader in IT Managed Services. We partner with our clients and lead, manage, and support their IT infrastructure needs. We take a completely different approach that offers predictable results for a predictable fee. We minimize and stabilize business IT costs and risks and allow our customers to focus on what they do best. We are building a World Class IT support company.RCS Professional Services is a leader in IT Managed Services. We partner with our clients and lead, manage, and support their IT infrastructure needs. We take a completely different approach that offers predictable results for a predictable fee. We minimize and stabilize business IT costs and risks and allow our customers to focus on what they do best. We are building a World Class IT support company.

Job Description Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations. Our Company is widely recognized as the leader across multiple industries and is growing rapidly. We are looking for an experienced Sales Executive to join our rapidly growing team. The perfect candidate would be a highly motivated strategic thinker who is comfortable growing and managing all aspects of the sales cycle. We recently launched an industry-changing subscription-based program that is evolving rapidly and are looking for a key player to assist in its development and growth. The program creates and hosts digital, revenue-generating channels for a business. It will then use our AI-optimized marketing automation platform to help manage, enhance, and grow those channels. The ideal candidate must be adept at learning and selling marketing technology solutions, extremely comfortable with heavy phone work and able to prioritize tasks to thrive in a fast-paced environment. As an Account Executive on our Sales team, you will use your experience to sell our Marketing SaaS packages across the spa, beauty, and wellness industries. You’ll be dedicated solely to the growth of this new subscription-based program and have access to: ● Dedicated territories ● An inexhaustible pipeline of new leads ● Uncapped new acquisition potential Day to Day Responsibilities: ● Act as a strategic partner to your territories and sell our SaaS packages consisting of a broad range of digital features and AI enhanced solutions ● Network and prospect to identify, develop and manage new accounts ● Negotiate and close new business opportunities ● Manage existing client network ● Track sales data and submit progress reports ● Work with CSM Team to ensure seamless account setup and onboarding ● Participate in and contribute to evolution of program features and long-term growth Basic Qualifications: ● Bachelor’s degree ● 3-5years of B2B sales experience ● Microsoft Office skills (Word, Excel, PowerPoint) and Google Docs ● Demonstrated ability to consistently close sales and generate revenues ● Strong track record of high-level negotiation, along with successful internal and external relationship management Preferred Qualifications: ● Experience with a sales management system (Salesforce, HubSpot, Zoho, Pipedrive etc.) ● Experience selling subscription products and/or SaaS products ● Experience interacting and presenting to a broad set of businesses over the phone ● Thrive in an extremely fast-paced environment ● Excellent customer service skills, both verbal and written ● Ability multi-task, work with minimal supervision and exercise good judgment ● Develop and maintain positive working relationships to support common goals ● Ability to thrive in a collaborative environment ● Experience with Photoshop Compensation & Benefits: ● Competitive salary ● Health Care, Vision and Dental Coverage ● Generous Paid Time Off ● 401K ● Potential bonus structure ● Access to exclusive promotions through our spa and beauty sister site, Saybine.com If interested please reply to Company DescriptionSpa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations.Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and \r\nWellness space. Since 2003, millions of consumers have trusted Spaweek.com for their \r\nwellness needs. The company offers a wide range of digital and retail products including the \r\nSpa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 \r\npartner locations.

Job Description At ChatBotz.ai, we are seeking a highly skilled and motivated Tech Lead to join our innovative team. As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing intelligent chatbot solutions that revolutionize businesses. Responsibilities: • Lead the development and implementation of conversational AI solutions using cutting-edge technologies., • Collaborate with cross-functional teams to gather requirements and define project goals., • Design, develop, test, and deploy highly scalable and reliable chatbot solutions., • Ensure the quality, performance, and security of the chatbot applications., • Stay updated with the latest advancements in conversational AI technologies and integrate them into our solutions., • Provide technical guidance and mentorship to the development team., • Conduct code reviews and ensure adherence to coding best practices and standards., • Troubleshoot and resolve technical issues related to chatbot applications., • Collaborate with stakeholders to define project timelines, deliverables, and milestones., • Bachelor's degree in Computer Science, Engineering, or a related field., • Proven experience as a Tech Lead or similar role in developing conversational AI solutions., • Strong programming skills in languages such as Python, Java, or JavaScript., • In-depth knowledge of natural language processing (NLP), machine learning (ML), and deep learning techniques., • Experience with popular conversational AI platforms and frameworks such as Dialogflow, RASA, or Microsoft Bot Framework., • Proficiency in working with cloud platforms like AWS, Azure, or Google Cloud Platform., • Familiarity with chatbot development tools and libraries., • Strong problem-solving skills and ability to think creatively.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.

Job Description Green Top Farms was founded by a farmer-turned-public-school-teacher who was troubled by the lack of fresh, nutritious foods for many New York families. For the last ten years we have built a high volume food service, catering and delivery business. Throughout that time we have remained deeply involved in working to provide better food resources and education for school children, food pantries, and the broader community. We have also pursued our vision for a more sustainable and equitable food system. We spent the majority of our energies during the COVID Pandemic serving NYC City Agencies in the provision of food for the underserved, as well as non-profit agencies throughout NYC. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, more tasty food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. What You’ll Do: • Responsible for managing daily food service in a corporate office setting, including ordering and receiving deliveries, managing inventory to ensure efficiency, plating foods and breaking down each weekday, • Responsible for inventory management and communications to Account Managers including filling out daily consumption reports and weekly rehashes, • Be hands-on with the culinary team during service of specialty items to ensure presentation, quality, and guest experience meet standards, • Supervising and scheduling on site team including monitoring and approving time and attendance, training and developing passionate staff members, • Supervise and ensure a food safe and sanitary environment that meets safe food handling guidelines, • Responsible for managing customer feedback and relaying that information to the account management team to maintain high level quality of service, • Monitor and scale standard operating procedures, rotating positions, assigning tasks, maintaining organization, • Display an outgoing and considerate personality with front of house experience in a restaurant, café or catering setting, • 3+ year supervisory/management experience within a food service environment (catering, commissary, or banquet preferred), • 1+ years in a catering or banquet setting, • Ability to carry over 50 pounds and remain standing for long periods of time, • Excellent written and verbal communication skills, strong tech skills (including Microsoft Office and Google Workspace), and creative problem-solving skills, • Passionate about local food and nutrition, and on a mission to reach folks with better food., • Must have flexible schedule availability Green Top Farms provides benefits including medical insurance, sick leave, paid time off that increases with tenure, commuter benefits and potential for bonuses through our Green Shares employee bonus program. Green Top Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Job Type: Full-time Schedule: Monday through Friday, 6:00am-3:00pm; Requires flexibility Pay: Starting at $26.00 per hour DOE Reporting To: Multi Sites Manager Powered by JazzHR uPcIIIF6tW

Job Description JOB TITLE: Loan Processor (Senior Program Associate) DEPARTMENT: Lending REPORTS TO: Senior Program Manager of Loan Originations FLSA: Exempt SALARY RANGES: $57,000 - 68,000 About the Center The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families with a median annual income of $46,000 keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. Position Summary The Center is hiring a Loan Processor to join a team dedicated to helping middle- and working-class homeowners sustain affordable homeownership repair loans, forgivable loans, and grants throughout the State of New York. The candidate we are seeking to fill this position will play an integral role in assisting the loan origination team, customer interaction from origination to closing, and loan packaging to support the underwriting team. In addition, the ideal candidate will be driven to support the mission of helping homeowners successfully navigate through a broad range of homeownership affordability issues, including but not limited to foreclosure prevention, scam prevention, coastal recovery, and resiliency. This is a full-time, FLSA-exempt position. This is a hybrid role intended for candidates within commuting distance from our office. Responsibilities include, but are not limited to: • Evaluate and assess residential mortgage loan applications as assigned., • Perform a preliminary review of each application for program eligibility, compliance, and completeness., • Maintain contact and support between the Loan Originator and all other Center departments throughout the processing of the loan, which may include Underwriting, Closing, and Finance. Outreach to homeowners, advocates, and legal counsel., • Accurately organize all file documentation to comply with industry standards., • Prepare and submit completed loan files to the underwriting team., • Provide a high level of customer service to internal and external stakeholders and applicants., • Update loan milestone tracking on time., • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Time management and organization skills., • Ability to meet strict deadlines., • Ability to work in a fast-paced environment., • Willingness to learn new concepts to grow and advance., • Ability to read, understand, and interpret mortgage loan documents., • Ability to work independently and also as part of a team., • Ability to understand real estate finance and mortgage terminology., • Moderate analytical skills., • Knowledge of mortgage loan processing industry standards., • PC skills, including Microsoft Office and Google Suite software., • Passionate about promoting affordable homeownership, thriving and equitable New York neighborhoods., • Associate's degree or higher, • Training in the areas of loan processing and mortgage lendingExperience, • At least 3 years of experience working as a mortgage loan processor for a bank, credit union, or mortgage lender., • Previous experience performing loan processing duties for a Community Development Financial Institution is a plus.Values, • Demonstrates Ownership by showing initiative, active problem solving, being solution-oriented, acting conscientiously, and putting team results above individual accomplishments, • Demonstrates Growth Mindset through resilience, humility, engaging in expansive thinking, and showing curiosity and openness to learning Application To apply for this position, please submit your cover letter with salary requirements, and resume with 3 work-related references, with contact information through our website, cnycn.org. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. This is a hybrid role intended for candidates within commuting distance of our New York City office. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting . Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact: . We thank you for your interest in career opportunities with the Center for NYC Neighborhoods.The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity. To learn more, visit cnycn.org. Powered by JazzHR KimK7a77yZ

Job Description Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Salary Range: $125,000-$155,000 Location: New York, NY The Senior Manager, Lifecycle & Growth Marketing owns the strategy and execution of our CRM and paid media programs. This role is responsible for building and optimizing email, SMS, and performance marketing campaigns to drive customer acquisition, retention, and revenue growth. It requires hands-on channel expertise, strong analytical thinking, and close coordination with Creative, Brand, Merchandising, and Finance partners. The Senior Manager works cross-functionally and in partnership with agencies to deliver marketing initiatives that are both brand-aligned and performance-driven. Key Responsibilities: Lifecycle Marketing (Email, SMS, CRM) • Lead end-to-end strategy and execution across lifecycle programs, including campaigns, flows, and automations, • Manage CRM agency to ensure on-time execution and continuous optimization of email/SMS content and segmentation, • Partner with Brand and Creative to brief and review lifecycle assets (e.g. email modules, GIFs, copy blocks), • Oversee execution and performance of paid media across Meta, Google, and emerging channels, • Align paid campaigns to new product launches, seasonal promos, and retail-driving moments, • Maintain reporting tools and dashboards to track performance across lifecycle and paid channels, • Deliver weekly and monthly recaps with clear insights and recommendations, • Partner with Finance to forecast and reconcile budget allocations across CRM and paid media, • Partner closely with Brand, Merchandising, and Creative to align campaign timing, messaging, and goals, • Coordinate asset needs and campaign readiness across multiple stakeholders, • Oversee external vendors and agencies; set expectations, review performance, and ensure deliverables are met, • Lead internal campaign planning meetings and represent performance marketing needs across the org Requirements: • 5–7+ years in CRM, lifecycle, or performance marketing roles with clear channel ownership, • Hands-on experience with Klaviyo (or similar ESP), Meta Ads Manager, Google Ads, and analytics tools, • Demonstrated ability to manage marketing calendars, agency partners, and testing plans, • Strong analytical skills and ability to translate data into channel insights, • Excellent cross-functional communicator, able to collaborate with Brand, Merch, Finance, and Creative partners, • Startup or fast-paced consumer brand experience strongly preferred, • Industry experience in jewelry, retail, or service-based brands is a plus but not required Benefits & Perks • Flexible Work Environment (3 days in office, 2 days work from home), • Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits), • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP), • Voluntary Life Insurance, • Health and Commuter Tax-Advantaged Accounts, • Stock Options in connection with the Company's Equity Incentive Plan, • 401(k) Retirement Savings Plan, • Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave, • Paid Sabbatical After 4 Years of Service, • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!) Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

Job Description About Alchemy Worx Alchemy Worx is an award-winning audience management agency specializing in email, SMS, and paid social marketing for a diverse range of clients, from Fortune 500 companies to emerging market players. Our advanced marketing services blend proven strategies with innovative methods to drive exceptional customer engagement and retention. About the Role The role is all about growing Alchemy Worx with new opportunities. This role is cross functional across all teams at Alchemy Worx to identify business opportunities with prospects and nurture them to become long term clients. We pride ourselves in the long-term relationships we build with clients, and the Business Development role is where those connections begin. This is a data centric position where you’ll be working with different teams internally to best position Alchemy Worx to brands with detailed program analysis and positioning of recommendations. Additionally, this role will work directly with our diverse set of technology and service partners to build out new mutual opportunities. Key Responsibilities • Building and Sharing Proposals – Understand prospect needs, gather data, build recommendations and detailed proposals, and craft messaging to share back, • Partner Management – Work with existing and new partners to identify business opportunities with new and existing clients, • Prospect Research & List Building – Identify and segment new accounts key verticals including beauty, skincare, services, and B2B., • Market Intelligence – Monitor competitive campaigns, event calendars, and industry news to implement into business development efforts and positioning, • New Business Forecasting – Build out new business forecasts based on expected growth and opportunity projections, • Upsells – assist Customer Success and Strategy team in upsell or partnership opportunities, • 6-10 years in a business development, sales and/or partnership sales, ideally in an agency or MarTech environment, • CRM tool and LinkedIn Sales Navigator experience, • Storytelling and requirements gathering skills, • Strong Excel experience, including pivot tables, • Persuasive communicator who can write a crisp outreach email and hold confident discovery and proposal calls, • Enjoys researching brands, spotting trends, and turning raw data into actionable insights, • Effective collaboration across functions, while taking initiative and ownership naturally, • Salary Range: $115-130k, • Commission Potential: $20-150k, • Unlimited PTO policy, • Fully covered medical, dental and vision insurance, • 401k with company match

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Client Services Team, the Enterprise Support Specialist will assist enterprise customers with post-implementation product issues, provide personal and proactive guidance, manage support tickets, and collaborate with various teams to ensure seamless customer support experiences. The role consists of a mix of reactive and proactive activities. Reactive tasks include troubleshooting issues raised by clients by providing break-fix support and onboarding tasks. Proactive activities involve understanding client priorities and delivering resolution using a mix of hands on and coordination activities. We seek a highly motivated, client focused individual to join the Global Relay Enterprise Support team. The ideal candidate will excel at building relationships and driving client satisfaction through prompt, knowledgeable and consistent support. You will ensure clients get the highest level of business value and are satisfied with the products, technical support and guidance they receive from Global Relay with a focus on promoting retention, loyalty, and account growth. The overall objective of the Enterprise Support Specialist is to provide the highest level of personalized technical support to ensure clients are successful. This is achieved by building trust, focusing on value, being flexible and willing to go the extra mile to ensure client satisfaction. Your responsibilities: • Act as the primary contact for troubleshooting and issue resolution for enterprise clients., • Develop an in-depth understanding of your client's environment., • Manage high profile client relationships independently while providing guidance to internal business stakeholders., • Take client issues from inception to resolution with white-glove care., • Provide rapid break-fix support to aid our clients in the moments that matter., • Manage dedicated support cases outside usual queues, ensuring minimal wait times and immediate attention., • Proactively follow up on open issues to ensure timely resolution and client satisfaction., • Expand your product knowledge across Global Relay products., • Share your expertise with your team to drive fast resolution and effective onboarding., • Provide mentorship to junior team members and participate in the QA process., • Maintain documentation of client environments, interactions, and troubleshooting processes to facilitate knowledge sharing and enhance response effectiveness., • Collaborate closely with Customer Success Managers, Account Managers, Provisioning Services, Sales, and leadership teams to maximize client satisfaction and retention. Successful candidates will exhibit strong client-centered behaviors, technical proficiency, and a proactive approach to problem-solving. You will be a collaborative self-starter who excels at working with diverse teams using your critical thinking skills to find innovative solutions to complex challenges. • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5 years SaaS support experience in a client facing role., • 3 years technical, enterprise support experience., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Ability to collaboratively set priorities and coordinate work with peers., • Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity. Your skills: • Strong troubleshooting and problem-solving skills with the ability to resolve technical issues effectively., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Strong written and verbal communication skills, to manage both client and peer internal organization interactions, including escalations, critical situations, difficult conversations, etc., • Setup archiving for services requiring Global Relay software deployed in client environments., • Configure SAML authentication and Single-Sign-On integration as well as Directory Sync Services for enterprise clients., • Manage multi-tenant environments with a variety of technical and non-technical contacts., • Advanced knowledge of two or more of the areas listed:, • Networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO)., • Microsoft Exchange, Office365, and/or Google G Suite experience., • MS Windows Server / workstations and command line interface., • Firewall experience, particularly with ingress/egress filtering is an asset., • Basic PowerShell, Perl, VBScript or SQL knowledge, and the ability to create and run scripts., • MCSE, MCITP, CCNA, PMP and other industry certifications are an asset., • Experience with Salesforce Service Cloud or other Support Ticketing systems., • Enterprise Support is a 24x7 team using a follow-the-sun model., • Specialists must be willing and able to work occasionally outside of business hours, including weekends, and participate in an on-call rotation as required. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job DescriptionSalary: REQUIREMENTS: A deep understanding of B2B marketing, especially within the service tech sector is a must. Expertise in lead generation strategies, marketing automation, and pipeline management. Profound understanding of multichannel marketing for B2B. Experience in A/B testing and working with analytics tools like Google Analytics, Hotjar, Amplitude, and/or others. Expertise in creating compelling and consistent messaging for target audiences. Strong strategic thinking, analytical, and decision-making skills. Exceptional communication and leadership abilities. Experience managing budgets and optimizing marketing ROI. Residency on the East Coast of the USA is a must SCOPE OF DUTIES: Develop and execute a lead generation-focused marketing strategy. Collaborate with the executive team to align marketing efforts with overall business objectives. Identify and capitalize on market trends, competitor insights, and customer needs. Strengthen the companys brand identity to support lead-generation efforts and ensure consistent messaging across all channels. Leverage digital marketing channels to drive high-quality leads. Use analytics and performance metrics to refine strategies and report on key marketing KPIs, with a focus on lead generation outcomes. Collaborate closely with the Marketing Lead on strategy implementation. Partner with cross-functional teams, including sales and operations, to ensure seamless execution of lead generation initiatives. WHAT WE OFFER: Focus on product tech companies with innovative projects and advanced technologies Space for implementation of own ideas and opportunity to set up development process according to the personal vision Opportunity to earn bonuses based on individual and company performance, recognizing your hard work and contributions to our success Company stock options IT Kit Stable and long-term engagement Remote work with the possibility of business travel paid for by the company

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. On a leafy stretch of the Upper East Side, just moments from Central Park, a New York icon returns. Once a discreet address, The Surrey has been reimagined as a Corinthia hotel, where Manhattan glamour is paired with considered design, warm hospitality and a deep connection to its neighborhood. Rooted in heritage and attuned to the present, The Surrey, A Corinthia Hotel invites a new generation to experience the Upper East Side with the ease of a local and the elegance of a classic. The Surrey, a Corinthia Hotel is seeking to recruit an Associate Director of Marketing Manager. The role of the will work very closely with the Director of Sales & Marketing to spearhead marketing of The Surrey, a Corinthia Hotel, in the heart of New York City's Upper East Side. The Associate Director of Marketing Manager will play a crucial role in shaping the hotel's brand identity and driving awareness through strategic social media and digital marketing initiatives. Summary of Responsibilities • In conjunction with the Director of Sales & Marketing, devise and execute a dynamic social media strategy to build a strong online presence and engage with the target audience. Platforms include but are not limited to Instagram, Facebook and LinkedIn., • Collaborate on the development and refinement of The Surrey's brand identity, ensuring a cohesive and compelling narrative aligning with Corinthia's standards of luxury and excellence., • Oversee the creation of visually stunning and engaging content for various digital platforms, ensuring consistency with the brand message and values. This includes graphics, videos, blog posts, and other multimedia content., • Plan and implement strategic digital marketing campaigns to drive reservations, increase brand awareness, and foster guest loyalty. Utilize tools such as Google Ads, social media advertising, and email marketing., • Actively engage with the local community and influencers to establish partnerships and enhance the hotel's presence in the New York City market., • Monitor and manage online reviews and feedback, responding promptly to enhance the hotel's reputation and address customer concerns., • Work closely with the Director of Sales & Marketing, Public Relations, and Operations teams to ensure a cohesive approach to marketing and messaging, aligning with the overall objectives of The Surrey, a Corinthia Hotel., • Collaborate closely with the Director of Sales & Marketing to ensure brand standards are met across all departments of the hotel., • Manage the creation of promotional collateral, ensuring it aligns with the brand identity and effectively communicates the hotel's unique offerings. This includes brochures, flyers, and other printed or digital materials., • Design and execute engaging Electronic Direct Mailers (EDMs) to reach and captivate the target audience, promoting special offers, events, and other relevant hotel updates. Requirements: Skills and Qualifications • Ideally 5 years with proven experience in a senior marketing role within the hospitality industry, with a focus on social media and digital marketing strategy., • Excellent written, oral, and interpersonal communication skills., • Highly self-motivated, self-directed, and attentive to detail., • Proficiency in utilizing various social media platforms and digital marketing tools., • Strong creative and strategic thinking skills with the ability to translate ideas into compelling digital content., • Results-oriented mindset with a focus on driving measurable outcomes through digital initiatives., • Exceptional IT skills, with a preference for knowledge of InDesign and MS Office., • Strong interpersonal skills., • Strong presentation skills.