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American Medical Staffing is seeking a travel nurse Correctional for a travel nursing job in Newark, New Jersey. Job Description & Requirements • Specialty: Correctional, • Discipline: RN, • Start Date: 11/03/2025, • Duration: 13 weeks, • 16 hours per week, • Shift: 8 hours, nights, • Employment Type: Travel We’re living in the new normal. Lives and careers look different today. So why shouldn’t you have a role that delivers excitement, fewer restrictions, and brings you closer to loved ones? At American Medical Staffing (AMS), we believe in supporting the pioneers who embody the sense of adventure each new placement brings and we’re looking for a RN for a Corrections contract assignment. Job Title: RN: Corrections Location: Newark, New Jersey Setting: Corrections Pay Range: Competitive, Negotiable, with Weekly Pay Schedule: 2 x 8 Nights, 23:00:00-07:00:00, 8.00-2 Contract Length: 13 Weeks Requirements: · 2 years of experience as a RN · 1 year of experience in a correctional setting · Valid RN license · Be willing to obtain New Jersey licensure Why Choose American Medical Staffing? · Day-One Benefits: Medical, dental, and vision plans with no waiting period. · Wellness PTO: Build 1 or 2 weeks of paid time off into your contract. · Hotel Discounts: Save up to 60% on hotel bookings with access to 700,000+ discounted properties. · Loyalty Program: Earn financial incentives automatically based on hours worked and assignment type. · Referral Program: $500 for you and $500 for each referral after 450 hours—no limits · Working Advantage: Access exclusive discounts on retail, entertainment, and travel. · Scrub Discount: 20% off all scrubs through our customized AMS store. · Retirement Plans: 401(k) options to help you plan for the future. · Compliance & Credentialing Support: Let us handle the logistics so you can focus on patient care. Apply now to take the next step in your journey. American Medical Staffing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor. American Medical Staffing Job ID #91853. Pay package is based on 8 hour shifts and 16.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Corrections,23:00:00-07:00:00 About American Medical Staffing American Medical Staffing is a staffing agency headquartered in Baltimore, MD. Our goal is to CREATE an extraordinary experience for our health care professionals. Our roots are nurse owned and operated so we know what clinicians want - lots of options, a smooth and informed placement process, competitive and accurate pay, great customer service and responsiveness to requests, and advocacy when there is an issue. When AMS was founded in 2001, we started our company with a mission to be a better agency than our competitors. We have always put a heavy emphasis into what is best for our employees, not necessarily just our clients or our company. You are not an expense as you may be to a hospital; you are an asset. We take employee advocacy seriously; you are not just a number to us. The end result is that you don`t work for us; we work for you. Since starting in Baltimore, MD, we continue to grow throughout the country. Check out our industry leading reviews on Google and Indeed to see how much our clinicians enjoy working with us! · Benefits: AMS offers an array of benefits for any employee working 30 hours or more! Those eligible employees who choose to participate will pay the premiums with deductions from their pre-tax earnings. We offer a complete benefits package including Health Insurance, 401K with up to 2% match, Life, Vision, and Dental. From health and wellness support, financial or legal needs, or help with life's everyday challenges, our Employee Assistance Program provides you with resources, services and discounts to help you manage your unique concerns and save time, energy and money. We also offer additional Employee Perks that you can enjoy as an AMS employee: • Scrubin – Uniform Discounts, • Working Advantage – unlimited access to thousands of exclusive discounts and special offers nationwide for theme parks, shows, tours, attractions, sports, concerts, hotels, rental cars, retail gift cards, movie tickets and much more, • Hotel Engine - Save up to 60% when booking hotel rooms, with access to more than 700,000 deeply discounted hotels worldwide., • Discounted Pet Insurance, • Wellness Program, including fitness, nutrition and financial wellness, • Betterhelp - 1 month of free therapy, followed by a discounted rate for our Healthcare Professionals and their family members., • Win Win Referral Bonus - $500 for you, and $500 for them!Benefits, • 401k retirement plan, • Life insurance, • Medical benefits, • Dental benefits, • Vision benefits

American Medical Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Jersey City, New Jersey. Job Description & Requirements • Specialty: OR - Operating Room, • Discipline: RN, • Start Date: 11/10/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel We’re living in the new normal. Lives and careers look different today. So why shouldn’t you have a role that delivers excitement, fewer restrictions, and brings you closer to loved ones? At American Medical Staffing (AMS), we believe in supporting the pioneers who embody the sense of adventure each new placement brings and we’re looking for a RN: OR for our Hospital contract assignment. Job Title: RN: OR Location: Jersey City, New Jersey Pay Range: Competitive, Negotiable, with Weekly Pay Schedule: 12-Hour Nights, 19:00:00-07:00:00, 12.00-3 Contract Length: 13 Weeks Requirements: · 2 years of experience as a RN · Qualified applicants MUST have at least 2 years of experience in the OR · Valid RN license · Be willing to obtain New Jersey licensure Why Choose American Medical Staffing? · Day-One Benefits: Medical, dental, and vision plans with no waiting period. · Wellness PTO: Build 1 or 2 weeks of paid time off into your contract. · Hotel Discounts: Save up to 60% on hotel bookings with access to 700,000+ discounted properties. · Loyalty Program: Earn financial incentives automatically based on hours worked and assignment type. · Referral Program: $500 for you and $500 for each referral after 450 hours—no limits. · Working Advantage: Access exclusive discounts on retail, entertainment, and travel. · Scrub Discount: 20% off all scrubs through our customized AMS store. · Retirement Plans: 401(k) options to help you plan for the future. · Compliance & Credentialing Support: Let us handle the logistics so you can focus on patient care. Responsibilities · Deliver specialized care to patients across a variety of acute and subacute units. · Work closely with a multidisciplinary team of healthcare professionals to provide comprehensive and compassionate care. · Monitor patient conditions, administer treatments and document outcomes. · Advocate for the best possible patient experience while supporting recovery, safety, and continuity of care. Apply now to take the next step in your journey. American Medical Staffing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor. American Medical Staffing Job ID #92078. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:OR,19:00:00-07:00:00 About American Medical Staffing American Medical Staffing is a staffing agency headquartered in Baltimore, MD. Our goal is to CREATE an extraordinary experience for our health care professionals. Our roots are nurse owned and operated so we know what clinicians want - lots of options, a smooth and informed placement process, competitive and accurate pay, great customer service and responsiveness to requests, and advocacy when there is an issue. When AMS was founded in 2001, we started our company with a mission to be a better agency than our competitors. We have always put a heavy emphasis into what is best for our employees, not necessarily just our clients or our company. You are not an expense as you may be to a hospital; you are an asset. We take employee advocacy seriously; you are not just a number to us. The end result is that you don`t work for us; we work for you. Since starting in Baltimore, MD, we continue to grow throughout the country. Check out our industry leading reviews on Google and Indeed to see how much our clinicians enjoy working with us! · Benefits: AMS offers an array of benefits for any employee working 30 hours or more! Those eligible employees who choose to participate will pay the premiums with deductions from their pre-tax earnings. We offer a complete benefits package including Health Insurance, 401K with up to 2% match, Life, Vision, and Dental. From health and wellness support, financial or legal needs, or help with life's everyday challenges, our Employee Assistance Program provides you with resources, services and discounts to help you manage your unique concerns and save time, energy and money. We also offer additional Employee Perks that you can enjoy as an AMS employee: • Scrubin – Uniform Discounts, • Working Advantage – unlimited access to thousands of exclusive discounts and special offers nationwide for theme parks, shows, tours, attractions, sports, concerts, hotels, rental cars, retail gift cards, movie tickets and much more, • Hotel Engine - Save up to 60% when booking hotel rooms, with access to more than 700,000 deeply discounted hotels worldwide., • Discounted Pet Insurance, • Wellness Program, including fitness, nutrition and financial wellness, • Betterhelp - 1 month of free therapy, followed by a discounted rate for our Healthcare Professionals and their family members., • Win Win Referral Bonus - $500 for you, and $500 for them!Benefits, • 401k retirement plan, • Life insurance, • Medical benefits, • Dental benefits, • Vision benefits

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will meet with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Help 365 Bronx Senior Case Manager at the 1290 Hoe Ave, Bronx, NY 10459 location. This is a Part-Time position, Tuesday through Saturday, up to 28 hours a week, non-exempt. *Please note that this position includes a training period of up to one month, with a schedule of 12:00 PM to 4:00 PM. The training duration will be tailored to the individual’s progress and ability to demonstrate proficiency. After training, the regular shift will transition to 10:00 AM to 2:00 PM. Responsibilities: * Process Intakes for all new clients of the NY Common Pantry and provide emergency food assistance. * Screen all new clients using ACCESSNYC benefits calculator to assess eligibility for public benefits and/or entitlements. * Negotiate which public benefits and/or entitlements will be acquired through Help 365 case management services. * Confirm receipt of benefits and/or entitlements for each client, including Food Stamps applications through the Human Resources Administration. * Accurately enter data into all data tracking spreadsheets maintained by Help 365 Bronx. * Provide first-time emergency pantry assistance. * Maintain and enter new Pantry Memberships for ongoing supplemental food assistance. * Proceed with recertification and re-screening of benefits for Pantry Members annually. * During pantry distribution, address membership card issues that may arise, i.e. missing cards or inactive membership cards. * Enter accurate and timely case records in the client database. * Other responsibilities as assigned. Qualifications: * A Bachelor’s degree in Social Work/Human Services or equivalent experience is preferred. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Strong knowledge of public benefits/entitlements and systems. * Highly organized knowledge of case management databases is a plus. * Proficient with Microsoft Office Suite, and Google Drive. * Strong data entry and spreadsheets skills, and the ability to learn new software quickly. * Computer literate and clerical skills with typing at least 25 words per minute. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: * Paid Time Off, including Vacation, Personal, and Sick * Paid Holidays * 403(b) Retirement Plan * Pre-tax Transit benefits * Employer Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance

Job Description JOB DESCRIPTION Help 365 Bilingual Mobile Case Manager (English/Spanish)Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Social Care Network Resource and Referral Case Manager will work with the various database referral platforms that include, but are not limited to, Public Health Solutions, Unite Us, Aunt Bertha, and Food Bank TEN. The objective of the position is to establish contact with existing public health and hospital systems and connect households to the appropriate services within NYCP that will provide assistance to those impacted by social determinants of health. Specific duties will include monitoring referral systems, providing a coordinated receipt of referrals, assessing the needs of the referral, connecting to appropriate NYCP services, providing follow-up for referrals both internally and externally, and maintaining appropriate reporting tools. Duties will also consist of benefits screenings and direct assistance with public benefits applications that include, but are not limited to, SNAP, TANF, Safety Net, and Rental arrears. The Help 365 Bilingual Mobile Case Manager will report to the Social Care Network Resource and Referral Manager at the 8 East 109th, New York, NY 10029 location. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Outreach and Partner Engagement * Travel to assigned partner sites across New York City to conduct outreach. * Identify potential partner sites for benefits enrollment services. * Manage assigned caseloads from partner sites and social care referral platforms (e.g., Unite Us, Mount Sinai clinics, Mobile Partners). * Provide direct enhanced services to members following waiver program guidelines for the WholeYouNYC initiative, developed by Public Health Solutions in partnership with Unite Us. * Contact referred families/individuals to assist with services, including food pantries and public benefits applications. * Accurately document all services provided using contracted service notes to ensure compliance with program requirements; ensure timely and proper case closure upon successful delivery of services. * Screen clients for services based on program protocols and assist with applications for benefits such as SNAP, TANF, One Shot Deal, ERAP, SSI/SSD, and health insurance. * Confirm applicant appointments 24–48 hours in advance and follow up to ensure HRA conducts necessary interviews. * Facilitate formal mediation between applicants and HRA as needed to secure benefits. * Confirm receipt and amounts of awarded benefits upon application completion. * Provide participants with vetted information about local community resources. * Elevate complex cases to supervisors for additional guidance. * Other responsibilities as assigned. Qualifications: * An Associate’s degree in Social Work or Human Services is required; A minimum of two years of relevant work experience may substitute for education requirements. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Knowledge of Access HRA and HRA Applications * Strong understanding of public benefits, entitlements, and associated systems (e.g., SNAP, TANF, One Shot Deal, ERAP, etc.). * Proficient with Microsoft Office Suite, and Google Drive. * Strong skills in data entry and spreadsheets, and the ability to learn new software quickly. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $22/hour Benefits: * Paid time off, including Vacation, Personal, and Sick * Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance * Paid Holidays * 403(b) Retirement Account * Employer-Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Pre-tax Transit benefits * Voluntary Pet Insurance

Our Sales SA positions will require 25-35% travel to conferences, partner offices, and customer sites. At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. We are seeking a highly skilled and experienced Software Solutions Architect to join our growing team. The ideal candidate will have a deep understanding of software architecture, application modernization, and cloud-native development, with a strong background in Pre-Sales Solution Architecture. In this role, you will educate clients on modern software design, articulate how our software experts can help refactor and modernize applications, and oversee project plans that drive business value. This position requires a blend of technical expertise, strategic thinking, and excellent communication skills. Key Responsibilities: • Serve as a technical expert and trusted advisor, positioning RapidScale as a leader in software and application modernization during the sales process., • Conduct technical discovery workshops to identify pain points, gather requirements, and define solutions for clients seeking to modernize or refactor applications., • Lead software architecture and modernization strategy workshops, covering topics such as microservices, cloud-native design, DevOps, and CI/CD pipelines., • Architect software solutions on public cloud platforms (AWS, Azure, Google Cloud), leveraging deep expertise in cloud-native development and modernization tools., • Develop cost estimates, labor projections, and Statements of Work (SOWs) for modernization projects., • Collaborate in the creation of technical collateral, documentation, reference architectures, and sales presentation materials., • Provide technical training and enablement for Sales and Go-to-Market teams., • Ensure smooth handoff from pre-sales to implementation teams, clearly documenting and communicating proposed architectures for execution., • Work closely with Product teams, providing field-driven feedback to enhance solutions and capabilities., • Serve as a thought leader, speaking at industry events, publishing white papers, and contributing to case studies. Qualifications: Minimum: • Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field, • Professional or Expert-Level certification in one or more major cloud platforms (AWS, Azure, Google Cloud)., • Experience working in fast-paced sales environments, particularly in pre-sales solution architecture., • Expertise in software architecture patterns, including microservices, monolithic refactoring, event-driven architecture, and serverless computing., • Strong understanding of DevOps, CI/CD pipelines, API design, and security best practices., • Proficiency in multiple programming languages such as Java, Python, C#, JavaScript, Go, or Rust., • Experience with containerization & orchestration technologies (Kubernetes, Docker, EKS, ECS, OpenShift)., • Hands-on experience with cloud migrations and application modernization initiatives., • Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, Ansible, Puppet). Preferred: • Cloud-native application development specialty certification (cloud-agnostic or platform-specific)., • Experience modernizing legacy systems and managing technical debt., • Hybrid cloud expertise across AWS, Azure, and Google Cloud., • Knowledge of AI/ML integration into software applications., • Experience with service mesh technologies (Istio, Linkerd) and API gateways. USD 126,200.00 - 189,200.00 per year Compensation: Compensation includes a base salary of $126,200.00 - $189,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Are you looking for a career move that combines innovation, growth, and impact? Join our team of business and tech professionals in the fast-paced world of cloud computing. As an Account Executive II, you'll have the tools, resources, and support to drive new Hybrid Cloud Managed Services and Professional Services business while shaping the future of our cloud solutions. You are a driven, intellectually curious hunter with a passion for cloud technology and a track record of building pipeline from scratch, engaging executive buyers, and consistently converting opportunities into closed bookings. You thrive in a complex, consultative sales environment and bring strong communication skills, executive presence, and the discipline to manage a high-performance funnel with a 5:1 pipeline-to-quota ratio. What You'll Do As a key member of our go-to-market team, you'll play a critical role in acquiring new customers, managing strategic accounts, and driving revenue growth across both recurring (managed services) and non-recurring (professional services) streams. Your contributions will help expand our legacy of excellence. Key responsibilities include: • Direct Sales Execution & Pipeline Development: Use your hunting skills and direct sales expertise to develop net-new pipeline, drive outbound prospecting, and convert qualified opportunities into closed business across cloud operations and consulting services., • Sales Performance & Revenue Growth: Consistently achieve and exceed monthly, quarterly, and annual sales targets, leveraging a competitive commission plan and a strong sales funnel., • Pipeline & Deal Management: Build and manage a robust enterprise pipeline, driving opportunities through all stages of the sales cycle while maintaining a 5:1 funnel-to-quota ratio., • Cloud Ecosystem & Strategic Partnerships: Develop and nurture relationships within AWS, Microsoft, and Google Cloud ecosystems to generate new business and stay ahead of industry trends., • Multi-Channel Sales Execution: Drive cloud and professional services sales through Cox Business, indirect partners, internal business units, and industry events, optimizing various go-to-market channels., • Consultative & Value-Based Selling: Identify client needs, propose tailored hybrid cloud and IT transformation solutions, and articulate the business value of RapidScale's offerings through a consultative, outcome-based sales approach., • CRM & Data-Driven Insights: Utilize Salesforce to track prospects, manage opportunities, and provide actionable business insights to improve forecasting and strategy., • Cross-Functional Collaboration & Negotiation: Work closely with internal teams (product, marketing, professional services, customer success) to ensure seamless service delivery while leading contract negotiations to secure favorable terms., • Industry & Competitive Awareness: Stay informed about market trends, emerging technologies, and competitive positioning to refine sales strategies and maintain a competitive edge. Minimum Qualifications • Education & Experience: A Bachelor's Degree with 6 years of Sales experience, OR a Master's degree and 4 years of experience, OR a Ph.D. with 1 year of experience, OR 10 years of experience without a degree., • Hunter Sales Mentality: Proven success building pipeline through outbound activity, hunting for net-new logos, and driving complex enterprise IT or cloud deals to closure., • IT Sales Expertise: Experience selling IT, cloud, or managed services solutions to decision-makers at all levels, with a strong record in new business acquisition and value-based selling., • Channel & Direct Sales: Experience selling through both indirect and direct sales organizations., • Work Travel: Willingness to travel 25-50% of the time, depending on location, for customer meetings, presentations, QBRs, and industry events. Preferred Qualifications: • Relevant certifications such as AWS, Azure, or Google Cloud, • Experience leveraging AWS and/or GCP partner programs for business development, • Industry expertise in Healthcare, Financial Services, SaaS, or E-Commerce is highly desirable USD 101,800.00 - 152,600.00 per year Compensation: Compensation includes a base salary of $101,800.00 - $152,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity We're seeking a Staff Machine Learning Engineer to lead the science and systems that power our paid search marketing. You'll design the causal measurement stack, ship models that influence bidding and budgeting in real time, and partner with marketing, data, and platform teams to drive profitable, incremental growth. StubHub is the largest secondary ticket market in the world, generating massive amounts of consumer data that are leveraged to tackle many unique and interesting predictive and inference problems across user acquisition, product recommendations, pricing optimization, ticket fulfillment mitigation, and business forecasting. The core challenge for our marketing efforts is acquire as many new customers as possible, efficiently, and at the right time in their customer journey, making it a complex and highly impactful domain. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Los Angeles, CA What You'll Do: • Own causal measurement for paid search: Stand up uplift/incrementality frameworks (e.g., doubly robust learners, causal forests, DML, IVs, synthetic control, DiD, BSTS) to quantify lift beyond correlation., • Ship production models: Build and serve models that inform bids, budgets, and query-level targeting using signals like incremental CPA, tROAS, LTV, and heterogenous treatment effects., • Design experiments & guardrails: Architect geo/cell tests and online experiments; handle power analysis, pre-trend checks, SUTVA threats, SRM detection, and sequential monitoring., • Integrate with ad platforms: Translate science into APIs/feeds for Google Ads, Microsoft Advertising, and SA360; validate against auction dynamics and Quality Score mechanics., • Data & MLOps leadership: Partner with platform teams to instrument events, build reliable feature stores and ETL (batch/stream), and establish monitoring for drift, bias, leakage, and attribution sanity., • Mentor & influence: Provide technical leadership across science, engineering, and marketing; set standards for methodology, code quality, documentation, and reproducibility., • 8+ years in applied ML/causal inference (or equivalent) with direct paid search/auction experience., • Expert in causal methods (uplift modeling, DML, IV, DiD/synth control, BSTS/Bayesian time series) and experimental design., • Strong software engineering: Python (pandas, numpy, scikit-learn, LightGBM/XGBoost), SQL; experience with Spark and one of AWS/GCP/Azure., • Hands-on with A/B frameworks, power analysis, and measurement diagnostics (SRM, balance, interference)., • Proven track record integrating with Google Ads/Microsoft Ads/SA360 and moving the needle on tROAS, CPA, LTV., • Clear communicator who can mentor senior ICs and partner with product/marketing. Nice to Have: • Recsys, bandits/RL for bidding/budget pacing, MMM and privacy-aware attribution, • Scala/Java or microservices experience; Airflow/DBT; Kafka/PubSub; Feast or similar feature stores., • Domain knowledge of auction theory, query taxonomy, brand vs. non-brand dynamics, and budget rebalancing Staff-Level Capabilities • Technical leadership through influence rather than formal management authority, • Strategic thinking with the ability to balance long-term technical vision with immediate organizational needs, • Cross-functional collaboration skills to work effectively with Data Science, Product, and Engineering teams, • Communication skills to inject technical context into high-level organizational discussions, • Problem-solving approach for ambiguous, high-impact technical challenges, • Mentorship and sponsorship experience growing junior and mid-level engineers What We Offer:, • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Social Media Specialist will play a pivotal role in ESRT's digital presence through social media storytelling across real estate, corporate news, and events, this role will also oversee the influencer marketing program for the Empire State Building Observatory’s social channels . Influencer partnerships should be informed by their ability to drive ticket sales at the observatory. Reporting directly to the Director of Social Media, this position is central to ESRT’s identity as a NYC-focused REIT and proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than two million tourists each year.RESPONSIBILITIES • CONTENT CALENDAR MANAGEMENT:, • Create and manage the content calendar that ensures alignment with brand objectives and marketing goals, • Complete tasks such as asset selection, copy edits, link creation, and the social media posts schedule across all ESRT social channels, • SOCIAL MEDIA CAMPAIGNS:, • Manage the development and execution of social media campaigns, that includes real estate content, corporate news, events, leadership appearances, and other brand initiatives, • CONTENT PRODUCTION:, • Lead the execution of ESRT content production in partnership with ESRT’s leasing team to craft social media content that drives web traffic and supports leasing efforts, • PERFORMANCE REPORTING:, • Prepare monthly, quarterly, and annual reports on social media engagement for ESRT’s channels and ESB Observatory influencer campaigns, • PLATFORM-SPECIFIC CONTENT:, • Create tailored content for ESRT’s Instagram and LinkedIn platforms to maximize engagement with brokers, tenants, and potential investors, • INFLUENCER PROGRAM MANAGEMENT:, • Grow and manage observatory influencer programs, that includes outreach, annual influencer events, and one-off visits., • Identify, vet, and coordinate influencer visits, that includes ticket requests and logistics., • Lead contract negotiations and collaboration agreements with influencer teams., • These visits should have a focus on driving ticket sales to the empire State Building Observatory, • OPERATIONAL UPDATES:, • Edit and maintain accurate hours of operations for the Observatory across platforms such as Google, TripAdvisor, Twitter, and Facebook, • BUDGET MANAGEMENT:, • Manage expenses and the annual budget for influencer monitoring/events to ensure cost-effective return on investment, • ADDITIONAL DUTIES:, • Take on additional responsibilities as directed to support the team and organizational goalsWHAT SUCCESS LOOKS LIKE, • Brand Alignment: Establish clear and consistent brand message across all ESRT social media platforms as well as with influencer visits to the Observatory, • Strategic Content Calendar: Develop a robust content calendar that reflects marketing goals and ensures timely execution, • Engagement Growth: Achieve measurable increases in social media engagement metrics, including followers, likes, shares, and overall reach, • Innovative Campaigns: Create social media series that resonate with business partners, such as brokers and tenants, that drives deeper engagement, • Influencer Relationships: Build and maintain strong relationships with influencers and brand partners, that result in successful collaborations and increased visibility, • Accuracy and Credibility: Ensure all public information is accurate, maintaining audience trust and brand credibility, • Creative Content: Deliver innovative content that strengthens brand recognition and resonates with the target audience, • Budget Efficiency: Effectively manage the influencer relations and social media budget to maximize ROI and drive sustainable growthREQUIRED SKILLS / ABILITIES, • Detail-oriented and results-driven with the ability to work in a fast-paced environment, • Ability to handle multiple tasks simultaneously, • Strong written and verbal communication skills, • Ability to interact with all levels of personnelEDUCATION & EXPERIENCE, • 2-4 years of experience in social media & digital marketing, • Familiarity with key social platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube, Reddit, LinkedIn, and TikTok is required, • Bachelor's degree in related field PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description Job Description This position is for an Office Manager who will assume a variety of responsibilities critical to the efficient operation of the company. Responsibilities: Reception • Greet visitors to the office, • Answer and direct phone calls, • Speak to clients and tutors and answer questions and/or address concerns, if applicable, • Maintain the overall organization and presentation of the office, • Order supplies and materials, including print orders for tutor and student books, office supplies, textbooks, etc., • Manage the president’s schedule and assist with daily duties, • Coordinate tutoring sessions between clients and tutors; cancel and reschedule sessions, as needed, • Post ads for tutor vacancies, review applications, conduct phone screenings for selected candidates, review phone interviews with the President, and schedule follow up interviews, • Manage all new employee documents and create employee accounts, • Administer certification testing to candidates, • Utilize QuickBooks to manage employee and client accounts, • Import client invoices and run payments, • Schedule student diagnostic and practice testing in the office, • Arrange a proctor to administer tests on the weekend and/or administer tests in the office during the week, • Prepare all testing materials and provide clear instructions to proctors, • Create score reports in Excel and score tests; report results to company president, tutors and parents, • Organize student data and monitor student progress Qualifications Candidates must: • Possess a bachelor’s degree in human resources, education, or a closely related field, • Have two years’ prior experience in a similar role; proficiency with Microsoft Office, QuickBooks, and Google Docs is a plus, • Demonstrate remarkable communication and customer service skills, • Have exceptional organizational and time management skills, • Pay very close attention to detail, • Be responsive and timely with communication from president, clients and tutors, • Be a self-starter: take initiative to learn and accept additional responsibilities, • Respond well to direction and accept constructive criticism, • Possess the ability to work independently and prioritize tasks, • Be willing to score tests on some Saturdays and respond to urgent emails/texts/calls on weeknights and weekends, • Be dedicated to the mission of the company and committed to its efficiency and successCompany DescriptionWe are a premier Manhattan-based private tutoring company committed to delivering exemplary academic assistance, standardized test preparation, and college admission counseling to students from elementary school through college.We are a premier Manhattan-based private tutoring company committed to delivering exemplary academic assistance, standardized test preparation, and college admission counseling to students from elementary school through college.

Job Description Position: Sales Consultant Location: Brooklyn, NY Reports to: Outside Sales Manager Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: * Complete daily phone and in-person consultations. * Gather information to accurately identify your customer’s solar needs. * Prepare and share quotes with our customers. * Satisfying all customer questions and concerns about their potential solar installation. * Prepare loan applications for customer completion. * Generate and share contracts. * Signing new customers up for installation - and passing the project along to our permitting team. * Generate referral business. * Attending company meetings and events. * Providing customers with quotes and tax credit information. * Providing after-sales service including courtesy calls and site visits. * Carry out additional duties as required by the Manager. Required Skill Set: * At least (3) three years of sales consultant experience. * Valid NYS Driver’s license. * A clean driving record is required. * Excellent interpersonal skills. * Friendly disposition. * Ability to relate technical information in easy-to-understand terms. * Ability to travel around the city and work irregular hours. * Marketing strategies and consumer psychology experience. * Strong computer skills (Google suite etc). * Ability to work independently and under moderate supervision. * Strong Relation-building skills. * Prior sales in a B2C environment. * Technical sales experience. * Referral business experience. Preferred Skill Set: * Bi-lingual (spanish). * Prior solar sales experience is strongly recommended. * Knowledge of industry trends. * A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: * Pay: $50,000.00 - $60,000.00 per year, On Target Earnings (OTE) is $80k- $120k+ annually (commission) * (Free options are available) Health (HSA), Vision, Dental and Life Insurance * 401k (Traditional & Roth) retirement plan + 4% tiered company matching. * Transportation perks/benefits * Paid Time Off + Sick Days * 11 Company Holidays * Quarterly Profit-sharing Bonus * Free Employee Assistance Program * Monthly Commuter Travel Benefits (MTA Metrocards) * Occasional Company provided snacks and lunches * Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Candidates may apply through: Career’s Page: Email: General Application Link: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % 1 day remote 50% Work from home is available post probationary period (3 months). About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards * 2023-24, Solar Power World’s Top Contractors * 2024, Forbes Home’s Best Solar Companies in New York * 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey * 97% reported having a positive working relationship with coworkers * 92% reported they would recommend this company as a good place to work * 92% reported being treated respectfully and fairly Company DescriptionAt Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.At Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.

Job Description National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience. We are currently seeking a highly motivated, adaptable Sales Representative to join our rapidly growing team! We have an amazing web presence, recognizable brand, great reputation, top notch customer reviews, and a highly-trained in-house call center to provide our sales representatives the best sales opportunities in the industry. In this role, you will receive pre-set, pre-qualified appointments. You will be responsible to meet with customers in their homes, assessing their needs for new floor-covering and providing solutions to satisfy those needs from the widest selection of brand carpet and flooring products. Responsibilities: • Present, promote and sell products/services to prospective customers., • Passionate about delivering a great customer experience., • Achieve agreed upon sales targets and outcomes., • Travel within sales territory to meet prospects and customers, • Availability to work weekends., • Educate customers on which products will best fit their unique needs., • Represent the brand in line with our mission of delivering an amazing customer experience., • Participate in regular sales calls, monthly sales meetings, and training as required., • Maintain current knowledge of trends in products, services, policies and procedures. Qualifications: • 1+ year of experience in Outside Sales, Business Development, or Account Management., • Must have reliable transportation, strong time management and organizational skills., • Technologically proficient, including e-mail, tablets, smartphones, applications, etc., • Highly motivated, focused and target driven with a proven track record in sales., • Excellent selling, listening, communication, and negotiating skills. Why Choose National Floors Direct? • Indeed Employee Reviews: 90%, • Glassdoor Employee Reviews: 96%, • Consumer Affairs Customer Reviews: 90%, • Trustpilot Customer Reviews: 90%, • Houzz Customer Reviews: 94%, • Google Customer Reviews: 94% How Our Sales Representatives Are Set Up For Success? • Short Sales Cycle, • Pre-Set Meetings, • Pre-Qualified Meetings, • Pre-Sale Administrative Support, • Post Sale Administrative Support, • Marketing Campaigns, • Top Notch Customer Reviews, • Strong Brand Reputation, • Ongoing Development, • Opportunities for Growth, • Career Pathing Compensation: • Paid Training, • Competitive Base Salary, • Option for Draw, • Uncapped Commissions, • Commission Pre-Funding, • Monthly/Weekly Bonuses, • Closing Percentage Bonuses, • Production Bonuses, • Volume Bonuses, • Vehicle Allowances, • Fuel Reimbursement This is a fantastic opportunity for all entrepreneurial, focused, driven, and motivated sales professionals. Moreover, we take pride in investing in, training and developing our people. There are plenty of opportunities for career development within the sales function, as well as the organization as a whole. If you are committed to achieving your personal, professional and financial goals – this could be the best next career step for you! National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Competitive Compensation, • Hard work, collaboration & and on-the-job training The Ideal Retail Customer Service Representative Candidate Will Have: • Previous customer service or sales experience in a retail environment, • Shipping and/or Printing experience preferred, • Exceptional customer service skills, • Ability to translate customer requirements into final products or services, • Assist in handling customer complaints and problems in a professional manner, • Multitasking must have the ability to process multiple tasks simultaneously, • Ability to work efficiently in a fast-paced environment, • Self Starter, • Effective verbal and written communication skills, • Strong attention to detail, • Outstanding time management and organizational skills, • Associate's Degree minimum or equivalent experience required, • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and Canva Pro, • Some supervisory skills preferred, • Dual Language preferred ( Spanish/ English), but not required, • Mandatory Saturday Shift ( 4 hours), • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by the franchise owner, • Assists customers with their product and service needs in person, through email, and by phone, • Processes customer sales through the point-of-sale system, • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives, • Assists management in maintaining, ordering, and stocking inventory & store, • Maintains the center consistent with established standards & cleanliness, • Interacts with UPS, FedEx, DHL, + USPS couriers, vendors, and all store staff, • Sorts, deposits & maintains mail + packages for private mailboxes, • Captures, completes tasks, and organizes Virtual Mail, • Must be able to stand behind a sales counter for extended periods of time, • Must be able to lift at least 50 pounds, • Must be able to communicate clearly with customers by email, by phone, and in person, • Must perform all duties in a safe and efficient manner Apply today!

Job DescriptionJob Description: Customer Service Representative If you believe Customer Service is a true craft -- one built on charisma, communication, and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! This job is an ideal fit for you if you have a positive and optimistic attitude and a passion for connecting clients with solutions. The Customer Service Representative utilizes their strong relational skills, professional phone manner and positive disposition to assist our clients with their inquiries, and aide them in scheduling appointments to maintain their vehicles. Required Responsibilities Include: Handling heavy Inbound and moderate outbound phone calls, with a commitment to increase customer service satisfaction with each and every client. Navigating our digital platforms to organize the flow of business through our doors. Effectively communicating and transferring information to coworkers and across departments. Job Requirement:QUALIFICATIONS: • Previous experience with phones or telemarketing experience in either automotive, business development, or customer service, is preferable. • Ability to demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with every client throughout the day. • First-class verbal, written and communication skills including the ability to initiate dialogue with management and communicate effectively and efficiently. • Organized, self-motivated, with the ability to work effectively as part of a team and on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. • Competency with general computer skill and data entry skills require, preferable knowledge of working with Google Sheets, or Microsoft Excel. WHAT WE OFFER: • Wide variety of benefits including Medical, Dental, 401 (k), Vision, and more. • Industry leading products • Ongoing company-wide training • Growth opportunities • Strong Paragon reputation • Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and great benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Full-time / Part-time, • Flexible Schedule - hours vary depending on Center Needs, • Great work-life balance, • Entry - Level Position Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls, responds to emails, and schedule appointments, • Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their services, • Process client payments and manage follow-up scheduling, • Utilize scheduling software (GlossGenius or Vagaro preferred), • Monitor and update inventory; communicate low stock to management, • Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal, • Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures, • High school diploma or equivalent requiredTwo or more years of experience as a receptionist or similar role is preferred, • Excellent communication skills and interpersonal skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred), • Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology, • Excellent organizational skills with attention to detail, • Excellent multi-tasking skills and manage time effectively in a fast-paced environment, • Knowledge of esthetics/spa services (preferred), • Customer service experience (preferred), • Bilingual : English / Spanish (preferred)Work Environment, • Supportive and collaborative team culture, • Professional spa/med spa setting with daily client interaction, • Commitment to client satisfaction, organization, and efficiency

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion. The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success. TTC*: $172,500 - $189,750 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary. About the Team The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company's objectives. This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. Responsibilities Client Ownership & Relationship Management • Serve as the primary point of contact for clients within the assigned territory, • Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices, • Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention, • Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions, • Drive initial and ongoing adoption through best practices, education, and alignment with client goals Client Health Monitoring • Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success, • Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion, • Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service, • Bachelor's degree; background in healthcare, life sciences, or business is preferred, • 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment, • Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable., • Startup (Series A-C) experience preferred, not required., • Exceptional communication, interpersonal, and problem-solving skills, • Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision, • Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker), • Willingness to travel within the territory (up to 40%), • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job DescriptionAbout FireworkJoin Firework – Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships. At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together. SummaryOur team is responsible for offering strategic customer success relationship management to existing clients who leverage our innovative commerce solutions to drive their business growth. We’re looking for an experienced customer success professional to join our team to nurture and grow our enterprise customers across the North America market. You are client-focused, data-driven, and excited to establish and maintain close growth-oriented partnerships with a diverse portfolio.What you’ll be doing • Act as a strategic business partner to assigned book of business of enterprise accounts in a variety of verticals across brands and retailers and lead as the point of contact focused on long-term mutually beneficial partnerships, • Responsible for growing customer lifetime value, which includes identifying upsell/cross sell opportunities, reducing churn, and partnering with teams to impact revenue, • Support the team to provide an exceptional service experience, including onboarding and integration, analysis on utilization ROI, and strategy recommendations; own the entire post-sale customer journey, • Forecast, drive, and negotiate renewal and upsell terms to improve retention and expansion rates; collaborate with Sales and RevOps accordingly, • Act as the voice of the customer and partner cross-functionally with teams to collect product feedback to achieve measurable product adoption objectives, • Analyze usage data and customer behavior to deliver value-driven touchpoints, insights, personalized recommendations, • Lead and conduct regular business reviews and strategic check-ins to demonstrate ROI and deepen customer relationships, • Support all day-to-day business operations associated with customers including month end billing review of partners and continuous process and documentation improvementsWe’ll be excited if you have, • Bachelor’s degree required, • 7+ years of customer success relationship management; preferably in B2B SaaS, • Proven ability to manage revenue-related KPIs such as renewal rate, upsell, NRR, and churn, • Outstanding commercial and product acumen and a track record of contributing to revenue growth, • High attention to detail and the ability to multitask, meet deadlines, and thrive in a fast-paced, start-up, team-centric environment, • Excellent communication, relationship-building, and consultative selling skills, including the ability to speak and influence technical and non-technical audiences, • Balanced mix of creative and analytical skills, • Must be able to travel for customer visits as needed, • Strong experience with data tools and Excel or Google Sheets (preferred)

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionSalary: Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect. Our growing team includes Ten virtual members currently, in addition to six staffed on-site in the USA Requirements: • Previous customer support or dispatch experience in TRUCKING INDUSTRY, • EXPERIENCE IN THE US LOGISTICS OR TRUCKING INDUSTRY IS A MUST, • Excellent spoken and written English, • Ability to MULTI-TASK in a FAST-PACED environment, including phone and email support, • Great customer service personality and upbeat attitude, • Work as a team player to fulfill our mission together, • It's a PLUS if you have experience in Recruitment, Account Management, or Onboarding General Responsibilities include: -Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries. • Attention to details such as dimensions, pick-up locations, and special instructions in order to ensure customers needs are met., • Contact customers to schedule delivery appointments, update re-service delays, wait for time reports, etc, • General administrative and associated duties Additional requirements: -Skilled in using MS Windows & MS Office, Google products, and other computer-based applications. Willing and able to learn the software we use to fulfill our mission. System Requirements: The processor should be 2.0ghz and above, Intel core 5/7 is highly required for main hardware and back-up Ram should be at least 8 gigs with 100 Gb of Free disk space A second Monitor for multi-tasking A Headset with a noise-canceling feature At least 10 Mbps & up wired connection for the main ISP Strictly no USB Sticks allowed for backup ISP Perks: 1. EVEREADY offers an excellent wage, a great working environment, and colleagues that will help you anytime., 2. We offer an HMO with Dental Benefits for our Contractor + 1 Dependent on our Contractor's 4th month, provided that they have passed their 120-day trial period and are exceeding our expectations, 3. 13th month pay for qualified staff TO APPLY through Email: 1. Change Subject Line to "Customer Support Trucking Logistics ", 2. Tell us in a few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences) and a voice recording using Vocaro or speak pipe Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) In this role, you'll be the first point of contact for our members, delivering clear, compassionate support with efficiency and precision. Whether assisting with fertility benefits, navigating insurance reimbursements, or managing claims documentation, you'll combine keen attention to detail with a service-first mindset to ensure every member feels seen, supported, and confident throughout their journey. You'll engage with members across multiple channels—messaging, live chat, and phone—and provide assistance with insurance claims processing and documentation. This role requires strong communication skills, empathy, attention to detail, and the ability to work in a fast-paced, member-focused environment. We're seeking a candidate who thrives in a service-oriented role and is passionate about supporting people through meaningful health journeys. Our Member Services team works remotely and supports Maven members 7 days/week. We are currently hiring for the following shifts: • Monday-Friday 1pm-9:30pm ET, • Sunday-Thursday: weekdays 8:30am-5pm ET, weekend 9am-5:30pm ET, • Sunday-Thursday: weekdays 1pm-9:30pm ET, weekend 9am-5:30pm ET, • Tuesday-Saturday: weekdays 8:30am-5pm ET, weekend 9am-5:30pm ET, • Engaging with Maven members over messaging, live chat and phones. Associates may be asked to focus on outbound calls/messages around technical issues and general Maven questions based on volume., • Answer non-complex inquiries related to our fertility managed services benefit and benefits design/navigation within target response times and with high member satisfaction, • Support insurance reimbursement and payments processes by guiding members on documentation, processing receipts, and resolving Maven Wallet-related issues, • Assisting members with ensuring relevant documentation is submitted for reimbursement requests, • Processing receipts submitted by members for reimbursement across all areas of the Maven Wallet product, • Following relevant procedures for the translation of material relevant to process reimbursements for international Wallet tickets, • Creating and/or maintaining member-facing program overviews and other key internal resources, • Triaging tickets in the Wallet queue to ensure streamlined service and fast response times based on member Wallet requests/issues, • Providing general support to members regarding common Maven Wallet member issues, • Assisting with basic operational work related to Wallet as the need arises, • Assist other frontline staff with answering frequent questions related to our payments, fertility programs/benefits, and benefits navigation, • Be prepared to assist with member reported issues, provide initial response to the member, and triage according to the Maven member experience escalations framework, • 1–2 years of member-facing experience in customer support, assisting specifically with fertility benefits in the healthcare, or insurance space, • Strong understanding of insurance processes, including benefits structures and medical claims workflows, • Experience with claims processing and reimbursement, including reviewing documentation and supporting payment resolution, • Meticulous attention to detail, • Strong customer service orientation, • High degree of empathy in dealing with sensitive topics, • Proficient in Google Workspace tools, • Ability to work independently and as part of a team, • Strong organizational skills; demonstrated ability to multi-task and manage time effectively, • Experience in healthcare, financial services, and/or claims, • Prior experience managing payments, • Bachelor's degree or equivalent experience This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionJob Description: Customer Service Phone Representative Paragon Acura If you believe Customer Service is a true craft -- one built on charisma, communication, and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! This job is an ideal fit for you if you have a positive and optimistic attitude and a passion for connecting clients with solutions. The Customer Service Representative utilizes their strong relational skills, professional phone manner and positive disposition to assist our clients with their inquiries, and aide them in scheduling appointments to maintain their vehicles. Required Responsibilities Include: Handling heavy Inbound and moderate outbound phone calls, with a commitment to increase customer service satisfaction with each and every client. Navigating our digital platforms to organize the flow of business through our doors. Effectively communicating and transferring information to coworkers and across departments. Job Requirement:QUALIFICATIONS: • Previous experience with phones or telemarketing experience in either automotive, business development, or customer service, is a plus but not required. • Ability to demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with every client throughout the day. • First-class verbal, written and communication skills including the ability to initiate dialogue with management and communicate effectively and efficiently. • Organized, self-motivated, with the ability to work effectively as part of a team and on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. • Competency with general computer skill and data entry skills require, preferable knowledge of working with Google Sheets, or Microsoft Excel. WHAT WE OFFER: • Wide variety of benefits including Medical, Dental, 401 (k), Vision, and more. • Industry leading products • Ongoing company-wide training • Growth opportunities • Strong Paragon reputation • Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and great benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as an Employer Services Associate. Successful candidates will be responsible for working directly with our Clients by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our mission-driven associates are often the first point of contact for clients, so we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions. As an Employer Services Associate at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. What Will You Be Doing? Day-to-day you will be expected to: • Partner with your designated team and cross-functionally with Client Success Manager to manage clients consisting of advisors and employers to ensure their servicing needs are being met and assist with administration issues, • Manage client expectations to avoid any disconnects with process and timing standard, • Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction., • Share data-driven insights with our product teams to improve our platform and planning roadmap, • Lead and/or attend scheduled client conference calls to provide plan status and updates on remediation of any client issues, • Being the friendly, knowledgeable first point of contact for inbound inquiries, • Conducting appropriate and timely follow up to ensure the highest level of service, • Communicating in a relatable, humanized way to promote trust and allegiance, • Creating tickets and providing follow-up as required, • Adhering to client-facing and internal Service Level requirements, • Handling complaints, troubleshooting problems, and providing solutions, • Effectively gathering and analyzing information while using reason and good judgment to solve client problems, • Researching with the Vestwell team, as needed, to resolve inbound inquiries and respond to clients within promised deadlines, • Providing complete/accurate responses issued with empathy and understanding The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Develop and maintain a strong business partnership with employers and vendors, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations, • Retirement industry experience, • Series 6, 7, 63, 65, 66, • QKA, QKC, • Six sigma The expected base salary range for this position is $55K - $60K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job DescriptionSalary: 45-50K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Program Manager of Manhattan NY Connects, the NY Connects Specialist is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The Specialist must provide consistent, comprehensive, locally based information through the No Wrong Door system for individuals, caregivers, and families. QUALIFICATIONS: The NY Connects Specialist of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 2 years experience in the health and human service field, including service areas related to long term services and supports. The NY Connects Specialist must have proficiency in google suites and Microsoft office. He/She/They must also have experience in answering calls in a call center like environment, and providing assistance over the phone. He/She/They must possess excellent customer service skills, attention to detail, communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Answer calls and provide the caller assistance with long term services and support. * Data entry into PeerPlace for all services provided. * Complete weekly/monthly report on assigned deliverables. * Screens for benefits and entitlements, can assist with applications and advocacy around government-funded and privately funded programs. * Will assist in accessing services, including referral linkages to these services. * Will provide Person-Centered Options Counseling around client preference for services. * May conduct in-home client visits to assist with entitlement and benefits, grant applications and to assess clients social, emotional, and environmental status, as necessary. * Conduct outreach and public education to provide information on NY Connect services and education on long term services and support. * Participate in training to stay current on trends with social and human service areas. * Maintain complete and accurate case records and within organizational time frames. * Arrange for translation services, as needed, for clients. * Actively participate in supervision and staff meetings. * Work with the Program Director and Program Manager in program planning and development, including coordination of special programs or events and communication of problems or needs related to client services. * Provide resources to add to the Resources Directory. * Provide content and/or feedback on the monthly NY Connects Newsletter. * Perform other duties as assigned. WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job DescriptionAbout UsAt Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. The Customer Engagement Insights and Enablement Lead is a pivotal operational and strategic role designed to scale the effectiveness of our Customer Engagement (CE) teams. You will be the architect of the operational intelligence framework that powers our client retention and client portfolio loss control efforts. The role is responsible for analyzing customer portfolio loss control data to identify trends, assess risk exposure, and provide actionable insights to guide customer engagement team members to strengthen cyber risk management strategies with customers. In addition, this position supports CE by preparing the client-facing team with the necessary data, insights, and enablement materials to drive informed discussions during customer calls. By combining analytical expertise with proactive customer engagement support, the role ensures both internal teams and customers are equipped to make data-driven decisions that enhance risk mitigation and business outcomes. This is a non-client-facing role focused on building the data-driven foundation that enables our frontline CE teams to deliver world-class, proactive loss control by enabling our clients to use cyber risk quantification to make better cyber security investment decisions.Responsibilities: • Client Loss Control Intelligence:, • Customer Portfolio Loss Control Insights: Create and maintain loss control-focused customer portfolio data insights and ensure that CE, Product, Marketing, Underwriting, and Sales teams have easy access to up-to-date client intelligence to inform their strategies., • Customer Portfolio Loss Control Action Planning: Based on customer portfolio loss control analysis, create portfolio and individual account action plans for client-facing CE team members to work with customers in order to drive down cyber risk across the customer portfolio., • Customer Engagement Team Enablement, • Customer Briefs: Use LLMs to analyze client information (i.e. SEC 10-k), engagement call transcripts, and peer group knowledge to create onboarding and pre-call briefs that include key client commitments, product feedback, competitor mentions, and overall sentiment for the client-facing team., • Reference Guide Creation: Translate technical loss control subject matter into clear, compelling one-page customer-facing reference guides for use by client-facing teams., • Project Management: Track and support large, cross-functional CE projects, ensuring they stay on track to meet our strategic objectives., • Client Engagement Metrics: Identify, define, and recommend automations to collect the key metrics needed to track client engagement. Collaborate with business intelligence to develop dashboards to monitor the health of the overall client portfolio and individual accounts., • Bachelor’s or Master’s degree in Business Administration, Data Science, Information Systems, or a related field., • 7+ years of experience in a business analysis, consulting, or enablement role, preferably within a SaaS, technology, or professional services environment., • Skills and Competencies, • Communication & Collaboration: Excellent writing and communication skills, with the ability to distill complex ideas into concise, business-ready deliverables and build relationships and work effectively with diverse stakeholders across technical and non-technical teams., • Self-Starter: Must be proactive with minimal hands-on direction and an entrepreneurial mindset - constantly seeking out new methods to solve problems and improve the status quo., • Organized: Must be detail-oriented and able to manage multiple projects simultaneously., • Impact through Influence: This is not a people manager role. In order to be successful, this person will need to create value via a one to many relationship., • Data-Driven Strategist: Ability to think critically and analytically about data-driven insights and create actions for the CE team based on those insights., • Adaptability: Thrives in a fast-paced, dynamic environment where priorities may evolve quickly., • LLM Experience: Strong practical experience in designing and implementing LLM-based workflows for business purposes. This includes skills in prompt engineering with models like Gemini, workflow integration, and leveraging conversation intelligence platforms like Gong for analysis., • Technical Proficiency:, • Customer Engagement Platforms: Familiarity with Customer Success platforms (Gainsight) and CRM tools (Hubspot)., • Operations & Collaboration Stack: Proficiency in project management tools (Asana), internal communication platforms (Slack), and customer service software (Zendesk).

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job Description About the Brand Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in bespoke bridal rings and fine jewelry. We are seeking a Sales Advisor to become an integral part of our Bleecker Street team. In this role, you will be specializing in selling Fine Jewelry and responsible for delivering an unparalleled client experience, fostering relationships, and driving sales through your expertise and passion for fine jewelry. The ideal candidate has the ability to multitask, foster authentic relationships through clienteling and elevated service and stay organized in a fast-paced environment. About the Role We are committed to finding exceptional talent for the holidays to represent our boutique on the Upper East Side from November through beginning of January 2026. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence., • Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR 7NCJpVZUIv

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Free uniforms, • Health insurance About the Role Were hiring a full-time Sales Support Representative to join our team at a pivotal moment. This department is being built from the ground up and will focus on Federal, State, and Local Government bids as well as direct business. You wont just be part of the process, youll help shape it! Your focus will be on supporting bid submissions, internal sales coordination, and streamlining systems to improve speed, accuracy, and win rates of all business development endeavors. This is an operations-focused role with real business impact, not external sales or cold calling. Responsibilities • Bid Coordination & Submission, • Qualify bid leads (local, state, federal) with department leadership to identify aligned opportunities based on company strength., • Prepare and submit physical, electronic, and portal-based proposals and documentation on time., • Support leadership on tracking data, analytics, and win/loss rate to increase efficiency, • Coordinate follow-ups with vendors and clients post-submission and award., • Inside Sales Support & Communication, • Ensure successful transition of client-based purchase orders to company operational fulfillment., • Collaborate with production, operations, and finance teams on specs and pricing., • Troubleshoot discrepancies with client PO and company process, • Support maintenance of bid libraries, win/loss tracking, and internal resources., • Process & Department Development, • Help build structure and workflow for a new department., • Collaborate on performance tracking systems and optimize submission timelines., • Provide ongoing feedback and ideas to improve effectiveness., • Customer service or inside sales experience (min. 12 years)., • Comfortable with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office., • Proficient in Adobe Acrobat (for preparing and reviewing bid documents)., • Exposure to bid platforms like BidNet, SAM.gov, or government procurement portals (or willingness to learn fast)., • Understanding of local, state, and federal bid environments (or willingness to learn fast)., • Excellent verbal and written communication (English)., • Strong prioritization, time management, and organizational skills., • Comfortable working under deadlines and performance goals., • Open to a compensation model that includes base salary + performance-based bonuses., • Able to clearly communicate limitations and ask for support when needed., • Strong Excel or Google Sheets skills are required., • You take ownership and thrive in fast-paced environments., • Youre coachable, adaptable, and not afraid to figure things out., • You care about the details., • Youre motivated by progress and see your work as a driver of results., • Base salary: $45,000$55,000. Compensation includes a base salary of $45K$55K/year, with potential to reach $65K$70K+ annually through performance-based bonuses tied to bids won and revenue generated. For certain candidates, an hourly option ($22$27/hr) may be considered during a trial period., • Bonus structure tied to performance (bids submitted/won, revenue contribution).This is your chance to help build something from the ground up. If youre sharp, committed, and ready to make an impact, we want to meet you.

Job Description Position Summary: The primary responsibility of the Coordinator of Arts Education Performances is to support and assist in the development and delivery of high-quality in-person Arts Education Performances. This position will work in direct support of the Senior Manager, Programming & Performances, and in collaboration with all members of the Arts Education team to effectively support the implementation of the Arts Education performances with a concentration on, but not limited to, student performances, SchoolTime sales and logistics, and client events. Essential Duties and Responsibilities: • Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Coordinator, Arts Education Performances shall include, but are not limited to:, • Coordinate SchoolTime performance series reservations, including all Salesforce database management, invoicing, and general correspondence to ensure a smooth customer service experience for schools and districts., • In partnership with the Senior Manager, Programming and Performances, serve as AED liaison with Guest Services staff and managers during SchoolTime Performances. This includes confirming school reservations, providing ticketing information to the Guest Services Team, greeting all schools on the day of performance, and working with the team to troubleshoot potential issues., • Assist with the creation of the Teacher Resource Guide with the Creative Practice team, including participating in curriculum writer interviews and meetings, managing communication logistics regarding deadlines, proofreading, and guide dissemination., • Assist with the creation of four installation projects aligned with the SchoolTime season to encourage further engagement by K-12 audiences prior to or following the performance experience., • Maintain Artsvision calendaring database and event document generation for smaller events and internal meetings., • In collaboration with the Manager of Sales & Outreach, organize and archive media recordings for all student shares, including some light video editing work., • Advance and execute smaller Arts Ed recitals and select virtual events with direction from the Senior Manager, Programming, and Performances., • Assist Senior Manager, Programming and Performances in the preparation and execution of large-scale culminating events, including but not limited to tracking RSVPs, expenses, technical needs, deadlines, and Salesforce data., • As needed, manage hospitality for Performances and AED events in conjunction with the supervisor., • Create and generate letters of agreement for all Performance area events, including the Artist Development Program, Masterclasses, and other events as assigned., • Reconciling and submitting weekly payroll for all Performance area events., • Participate in departmental activities, conferences, and conventions with the Manager, Outreach, and Sales on an as-needed basis. ● Minimum 3 years of working experience in Theater, a related field, or transferable work experience (arts education, applied theater, theater for young audiences, theater management, etc.) ● BA or BFA in the Arts and/or in hospitality, communications, public relations, arts education, or commensurate experience. ● Must have strong organizational skills with attention to detail ● Ability to work in a fast-paced setting and team environment ● Ability to manage multiple tasks and demonstrate grace under pressure ● Strong interpersonal skills and successful experience working and interacting with diverse populations of students, faculty, and staff ● Strong computer skills and strong working knowledge of Microsoft Office and Google Docs ● Present a professional demeanor that appropriately represents the mission and values of NJPAC. ● Must pass a pre-employment background investigation, including but not limited to employment history and criminal background check Preferred Qualifications ● Background in Theater Management, Stage Management, or Company Management ● Experience with Salesforce, and/or Arts Vision ● Experience and/or coursework in the performing arts, including music, theater, dance, and/or other arts-related field. ● Spanish or Portuguese fluency a plus

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule They will also lead the opening of our new rooftop venue (slotted to open end of August) and build and training an opening FOH team along with processes and SOP. This role will also be responsible for overseeing all FOH staff and will ensure excellent customer service and smooth operation of all events based out of Hoboken both in our kitchen spaces as well as our rooftop venue. Event Coordinator Responsibilities: • Perform administrative duties to coordinate privately booked events, including but not limited to event deposits and booking, all email and in person communications/tours from initial inquiries to post event follow up, customized menu creation, class selection, headcount deadlines, dietary accommodations and invoicing., • Coordinate with and answer client questions regarding their event in a timely manner, • Manage wedding packages and event packages for clients with the focus on our newly redesigned and enclosed year round rooftop space (capacity of up to 100 guests), • Manage in person wedding and event space tours and walkthroughs, • Act as the day-of coordinator on behalf of Hudson Table for weddings (including setup and breakdown)., • Work 3-4 events per week as determined by the General Manager, this includes coordinating the setup and breakdown of catered events., • Perform other duties and projects as assigned by the Events TeamFront of House Manager Responsibilities:, • Liaise with kitchen staff to ensure smooth service and coordination between front and back of house., • Communicate effectively with team members and management to address operational issues and implement improvements to customer service, • Ensure exceptional guest experiences by maintaining high standards of service., • Address and resolve customer complaints and feedback in a professional manner., • Oversee guest seating and reservations to ensure optimal table turnover and guest satisfaction., • Recruit, train, and manage front of house staff, including waitstaff, hosts, barbacks and bartenders., • Conduct regular performance reviews and provide feedback and training as needed., • Oversee the daily operations of the front of house areas, including opening and closing procedures for hosts, • High School Diploma or equivalent required. College degree preferred, • Previous event coordination and/or wedding planning experience required, • Front of house or day-of event execution required (minimum of 2-3 years of experience in a supervisory role within the hospitality industry)., • Flexibility, sense of urgency and adaptability to work in a fast-paced environment, • Positive attitude and a passion for delivering excellent customer service., • Exceptional organizational and project management skills, with the ability to manage multiple projects and quick deadlines simultaneously, • Excellent communication skills, both written and verbal, with the ability to build strong relationships with clients and vendors, • Attention to detail and the ability to anticipate and resolve problems in a timely manner, • Work onsite as FOH 2-4 events per week (evenings and weekends), • Availability to conduct in person tours and walkthroughs on site throughout the week., • This position requires working evenings, weekends, and holidays as needed., • Ability to stand and walk for extended periods., • Must be able to lift and carry items up to 40 pounds. Flexible work from home options available.

Job DescriptionCompany Description TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community. Job Description POSITION OVERVIEW As the Event Registration & Customer Support Associate, you’ll be a key member of TED’s Events department, providing a seamless experience for conference and NYC TED World Theater event attendees. As part of the Audience Relations team, you’re part of the brain that helps facilitate seamless attendee registration and provides analysis on attendance analytics. You’re a customer-focused and detail-oriented individual with a proactive approach who assists attendees with event registration, expertly handles all customer questions via email and phone, compiles audience analytics, and supports attendees on-site at conferences and events. If you’re both a numbers person and a people person, passionate about live events and have a strong background in high-touch customer service as well as data management, we hope you apply! Please apply with a cover letter telling us why this role is of interest to you. RESPONSIBILITIES TED Flagship Conferences • Support the attendee registration process, including troubleshooting, receiving and tracking large payments, creating reports and updating database content., • Facilitate a smooth registration journey for conference and event attendees through world-class customer service via email and phone, as well as in-person. Escalate any sensitive issues and unusual requests as they arise., • Lead on-site name badge production and distribution for conferences and events, as well as training and overseeing badge production staff., • Lead registration for NYC TED World Theater events and manage attendee check-in on-site., • Compile and/or update various attendee analytic reports for leadership utilizing TED’s CRM(s), Google Sheets, and Excel., • Update and reconcile the budget for name badges and supplies., • Manage supply inventory across multiple locations and coordinate shipping as needed., • Work closely with other departments (for example: Brand Creative, Partnerships and TED Initiatives) to produce relevant event materials and collaborate on guest registrations. Qualifications, • 3-5 years of customer support experience, both in-person and online., • Experience working in live events or similar industry (ex. conferences, theater, media, etc)., • Experience using CRMs to effectively manage customer data, communications, and customer support., • Extensive knowledge of Google applications / Microsoft suite (especially Excel / Sheets)., • Personable and collaborative, able to clearly communicate complex information both verbally and in writing., • Meticulous attention to detail., • Adaptable, ability to pivot and prioritize tasks based on urgency., • Ability to problem solve quickly/efficiently, thrives under pressure., • Able to perform repetitive tasks with consistency and accuracy., • Tech-savvy, fast learner of new tools., • Must be able to commute to the NYC office for meetings and events, as well as, travel internationally as needed., • Degree (preferred) or diploma in hospitality, administration, communications or similar discipline; or similar experience., • Mission-driven and committed to the power of ideas to change attitudes, lives and, ultimately, the world. Additional Information SALARY RANGE: $60,000 - $70,000. BENEFITS • Full health benefits (medical, dental, vision), • Paid family leave, • Work-life balance encouraged (TED closes for a 1-week winter break plus additional flexible paid time off), • Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being

Job Description Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations. Our Company is widely recognized as the leader across multiple industries and is growing rapidly. We are looking for an experienced Sales Executive to join our rapidly growing team. The perfect candidate would be a highly motivated strategic thinker who is comfortable growing and managing all aspects of the sales cycle. We recently launched an industry-changing subscription-based program that is evolving rapidly and are looking for a key player to assist in its development and growth. The program creates and hosts digital, revenue-generating channels for a business. It will then use our AI-optimized marketing automation platform to help manage, enhance, and grow those channels. The ideal candidate must be adept at learning and selling marketing technology solutions, extremely comfortable with heavy phone work and able to prioritize tasks to thrive in a fast-paced environment. As an Account Executive on our Sales team, you will use your experience to sell our Marketing SaaS packages across the spa, beauty, and wellness industries. You’ll be dedicated solely to the growth of this new subscription-based program and have access to: ● Dedicated territories ● An inexhaustible pipeline of new leads ● Uncapped new acquisition potential Day to Day Responsibilities: ● Act as a strategic partner to your territories and sell our SaaS packages consisting of a broad range of digital features and AI enhanced solutions ● Network and prospect to identify, develop and manage new accounts ● Negotiate and close new business opportunities ● Manage existing client network ● Track sales data and submit progress reports ● Work with CSM Team to ensure seamless account setup and onboarding ● Participate in and contribute to evolution of program features and long-term growth Basic Qualifications: ● Bachelor’s degree ● 3-5years of B2B sales experience ● Microsoft Office skills (Word, Excel, PowerPoint) and Google Docs ● Demonstrated ability to consistently close sales and generate revenues ● Strong track record of high-level negotiation, along with successful internal and external relationship management Preferred Qualifications: ● Experience with a sales management system (Salesforce, HubSpot, Zoho, Pipedrive etc.) ● Experience selling subscription products and/or SaaS products ● Experience interacting and presenting to a broad set of businesses over the phone ● Thrive in an extremely fast-paced environment ● Excellent customer service skills, both verbal and written ● Ability multi-task, work with minimal supervision and exercise good judgment ● Develop and maintain positive working relationships to support common goals ● Ability to thrive in a collaborative environment ● Experience with Photoshop Compensation & Benefits: ● Competitive salary ● Health Care, Vision and Dental Coverage ● Generous Paid Time Off ● 401K ● Potential bonus structure ● Access to exclusive promotions through our spa and beauty sister site, Saybine.com If interested please reply to Company DescriptionSpa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations.Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and \r\nWellness space. Since 2003, millions of consumers have trusted Spaweek.com for their \r\nwellness needs. The company offers a wide range of digital and retail products including the \r\nSpa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 \r\npartner locations.

Job Description About Alchemy Worx Alchemy Worx is an award-winning audience management agency specializing in email, SMS, and paid social marketing for a diverse range of clients, from Fortune 500 companies to emerging market players. Our advanced marketing services blend proven strategies with innovative methods to drive exceptional customer engagement and retention. About the Role The role is all about growing Alchemy Worx with new opportunities. This role is cross functional across all teams at Alchemy Worx to identify business opportunities with prospects and nurture them to become long term clients. We pride ourselves in the long-term relationships we build with clients, and the Business Development role is where those connections begin. This is a data centric position where you’ll be working with different teams internally to best position Alchemy Worx to brands with detailed program analysis and positioning of recommendations. Additionally, this role will work directly with our diverse set of technology and service partners to build out new mutual opportunities. Key Responsibilities • Building and Sharing Proposals – Understand prospect needs, gather data, build recommendations and detailed proposals, and craft messaging to share back, • Partner Management – Work with existing and new partners to identify business opportunities with new and existing clients, • Prospect Research & List Building – Identify and segment new accounts key verticals including beauty, skincare, services, and B2B., • Market Intelligence – Monitor competitive campaigns, event calendars, and industry news to implement into business development efforts and positioning, • New Business Forecasting – Build out new business forecasts based on expected growth and opportunity projections, • Upsells – assist Customer Success and Strategy team in upsell or partnership opportunities, • 6-10 years in a business development, sales and/or partnership sales, ideally in an agency or MarTech environment, • CRM tool and LinkedIn Sales Navigator experience, • Storytelling and requirements gathering skills, • Strong Excel experience, including pivot tables, • Persuasive communicator who can write a crisp outreach email and hold confident discovery and proposal calls, • Enjoys researching brands, spotting trends, and turning raw data into actionable insights, • Effective collaboration across functions, while taking initiative and ownership naturally, • Salary Range: $115-130k, • Commission Potential: $20-150k, • Unlimited PTO policy, • Fully covered medical, dental and vision insurance, • 401k with company match

Job Description Senior Technology & Systems Consultant – NY (Hybrid: New York Client Sites) We’re a leading IT Consulting, Managed Services and Cloud Computing Company, providing innovative services and strategic leadership to businesses. We’re a Microsoft Gold Partner, CRN top Tech Elite Solution Provider, and a top BBJ Consulting Company. Our team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best, with a proven track record of success and desire to meet new challenges. Why Join Us? We value your hard work and offer a comprehensive benefits package, including: • Competitive pay, • 20 days of PTO for senior consultants, • Quarterly bonus potential, • 401K matching, • Your birthday as a holiday, • Triple AAA membership, • And more! Job Summary: Working in NYC and the 5 boroughs, the Senior Engineers’ duties include: Managing all aspects of our customer’s technologies; Mentoring, educating, guiding and supporting associate/mid-level team members; Performing IT assessments, delivering recommendations and proposals; and nurturing customer relationships. Seniors play a crucial role at iCorps as they serve. Ensure excellent client service while fostering consultant development. This is a hands-on technology role. Responsibilities: • Provide clients with technical expertise pertaining to networking mobility virtualization security and cloud-based solutions., • Evaluate recommend implement manage and execute new technologies., • Update existing infrastructure to ensure optimal network performance compute performance security and availability., • Develop leadership to create IT strategies ensuring the networking compute and storage infrastructure meets current and future requirements based on needs and regulations while optimizing the IT budget., • Understand on-premise hybrid and cloud architectures as well as proven best practices that enable high operational resiliency., • Ability to work in various environments have excellent follow-up skills provide detailed documentation and work effectively and independently., • Participation in proposal content product research and sales meetings with prospective clients may be required., • Outstanding communication skills; able to explain complex IT needs and risks in a non-technical manner., • Bachelor's degree in Computer Science or equivalent experience., • Minimum of 5+ years of experience in maintaining and supporting various technology environments., • Prior consulting experience is highly desirable., • Professional certifications strongly preferred: Microsoft expert certification (Cloud technology) CISSP CCSP and other related industry certifications., • Comprehensive understanding of operating platforms connectivity security and information management., • Fundamental knowledge of advanced troubleshooting theory and practice., • Deep knowledge of the complete Microsoft SaaS cloud stack including Microsoft 365 EMS, • Microsoft Entra ID Purview Compliance and device management., • In-depth knowledge of Microsoft Azure IaaS services including virtual machines storage networking backup/site recovery and security., • Azure App Services and web application firewalls., • Advisory understanding of AI and CoPilot., • Exposure to both AWS and Google Cloud services., • Experience with the transformation from on-premises to cloud services., • Knowledge of technologies such as identity services such as Active Directory Okta etc., • Strong hands-on networking firewalls routing and switching experience., • Experience with virtualization technologies such as VMware Citrix and Microsoft. For more information please visit our website at or send your resume iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Job Description Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking for an experienced, IT professional to be placed as a dedicated resource at one of our clients located in New York City. This position will provide growth opportunities and requires a proactive, hard-working individual with a “can-do” attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Work with Remote Monitoring and Management software to support users, managing patching and configure alerting., • Communicate with third-party application support and equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2012-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Experience with Microsoft 365, • Experience with Google Workspace, • Experience with system administration for accounting and ERP systems, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $60,000.00 - 80,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • 401K, • Subsidized individual & family health, dental, and vision insurance plans, • Much more! All candidates must complete the company Assessment to be considered for hire. Please click the link below to take the assessment: Company DescriptionRCS Professional Services is a leader in IT Managed Services. We partner with our clients and lead, manage, and support their IT infrastructure needs. We take a completely different approach that offers predictable results for a predictable fee. We minimize and stabilize business IT costs and risks and allow our customers to focus on what they do best. We are building a World Class IT support company.RCS Professional Services is a leader in IT Managed Services. We partner with our clients and lead, manage, and support their IT infrastructure needs. We take a completely different approach that offers predictable results for a predictable fee. We minimize and stabilize business IT costs and risks and allow our customers to focus on what they do best. We are building a World Class IT support company.

Job Description Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Salary Range: $125,000-$155,000 Location: New York, NY The Senior Manager, Lifecycle & Growth Marketing owns the strategy and execution of our CRM and paid media programs. This role is responsible for building and optimizing email, SMS, and performance marketing campaigns to drive customer acquisition, retention, and revenue growth. It requires hands-on channel expertise, strong analytical thinking, and close coordination with Creative, Brand, Merchandising, and Finance partners. The Senior Manager works cross-functionally and in partnership with agencies to deliver marketing initiatives that are both brand-aligned and performance-driven. Key Responsibilities: Lifecycle Marketing (Email, SMS, CRM) • Lead end-to-end strategy and execution across lifecycle programs, including campaigns, flows, and automations, • Manage CRM agency to ensure on-time execution and continuous optimization of email/SMS content and segmentation, • Partner with Brand and Creative to brief and review lifecycle assets (e.g. email modules, GIFs, copy blocks), • Oversee execution and performance of paid media across Meta, Google, and emerging channels, • Align paid campaigns to new product launches, seasonal promos, and retail-driving moments, • Maintain reporting tools and dashboards to track performance across lifecycle and paid channels, • Deliver weekly and monthly recaps with clear insights and recommendations, • Partner with Finance to forecast and reconcile budget allocations across CRM and paid media, • Partner closely with Brand, Merchandising, and Creative to align campaign timing, messaging, and goals, • Coordinate asset needs and campaign readiness across multiple stakeholders, • Oversee external vendors and agencies; set expectations, review performance, and ensure deliverables are met, • Lead internal campaign planning meetings and represent performance marketing needs across the org Requirements: • 5–7+ years in CRM, lifecycle, or performance marketing roles with clear channel ownership, • Hands-on experience with Klaviyo (or similar ESP), Meta Ads Manager, Google Ads, and analytics tools, • Demonstrated ability to manage marketing calendars, agency partners, and testing plans, • Strong analytical skills and ability to translate data into channel insights, • Excellent cross-functional communicator, able to collaborate with Brand, Merch, Finance, and Creative partners, • Startup or fast-paced consumer brand experience strongly preferred, • Industry experience in jewelry, retail, or service-based brands is a plus but not required Benefits & Perks • Flexible Work Environment (3 days in office, 2 days work from home), • Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits), • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP), • Voluntary Life Insurance, • Health and Commuter Tax-Advantaged Accounts, • Stock Options in connection with the Company's Equity Incentive Plan, • 401(k) Retirement Savings Plan, • Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave, • Paid Sabbatical After 4 Years of Service, • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!) Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Client Services Team, the Enterprise Support Specialist will assist enterprise customers with post-implementation product issues, provide personal and proactive guidance, manage support tickets, and collaborate with various teams to ensure seamless customer support experiences. The role consists of a mix of reactive and proactive activities. Reactive tasks include troubleshooting issues raised by clients by providing break-fix support and onboarding tasks. Proactive activities involve understanding client priorities and delivering resolution using a mix of hands on and coordination activities. We seek a highly motivated, client focused individual to join the Global Relay Enterprise Support team. The ideal candidate will excel at building relationships and driving client satisfaction through prompt, knowledgeable and consistent support. You will ensure clients get the highest level of business value and are satisfied with the products, technical support and guidance they receive from Global Relay with a focus on promoting retention, loyalty, and account growth. The overall objective of the Enterprise Support Specialist is to provide the highest level of personalized technical support to ensure clients are successful. This is achieved by building trust, focusing on value, being flexible and willing to go the extra mile to ensure client satisfaction. Your responsibilities: • Act as the primary contact for troubleshooting and issue resolution for enterprise clients., • Develop an in-depth understanding of your client's environment., • Manage high profile client relationships independently while providing guidance to internal business stakeholders., • Take client issues from inception to resolution with white-glove care., • Provide rapid break-fix support to aid our clients in the moments that matter., • Manage dedicated support cases outside usual queues, ensuring minimal wait times and immediate attention., • Proactively follow up on open issues to ensure timely resolution and client satisfaction., • Expand your product knowledge across Global Relay products., • Share your expertise with your team to drive fast resolution and effective onboarding., • Provide mentorship to junior team members and participate in the QA process., • Maintain documentation of client environments, interactions, and troubleshooting processes to facilitate knowledge sharing and enhance response effectiveness., • Collaborate closely with Customer Success Managers, Account Managers, Provisioning Services, Sales, and leadership teams to maximize client satisfaction and retention. Successful candidates will exhibit strong client-centered behaviors, technical proficiency, and a proactive approach to problem-solving. You will be a collaborative self-starter who excels at working with diverse teams using your critical thinking skills to find innovative solutions to complex challenges. • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5 years SaaS support experience in a client facing role., • 3 years technical, enterprise support experience., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Ability to collaboratively set priorities and coordinate work with peers., • Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity. Your skills: • Strong troubleshooting and problem-solving skills with the ability to resolve technical issues effectively., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Strong written and verbal communication skills, to manage both client and peer internal organization interactions, including escalations, critical situations, difficult conversations, etc., • Setup archiving for services requiring Global Relay software deployed in client environments., • Configure SAML authentication and Single-Sign-On integration as well as Directory Sync Services for enterprise clients., • Manage multi-tenant environments with a variety of technical and non-technical contacts., • Advanced knowledge of two or more of the areas listed:, • Networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO)., • Microsoft Exchange, Office365, and/or Google G Suite experience., • MS Windows Server / workstations and command line interface., • Firewall experience, particularly with ingress/egress filtering is an asset., • Basic PowerShell, Perl, VBScript or SQL knowledge, and the ability to create and run scripts., • MCSE, MCITP, CCNA, PMP and other industry certifications are an asset., • Experience with Salesforce Service Cloud or other Support Ticketing systems., • Enterprise Support is a 24x7 team using a follow-the-sun model., • Specialists must be willing and able to work occasionally outside of business hours, including weekends, and participate in an on-call rotation as required. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description Green Top Farms was founded by a farmer-turned-public-school-teacher who was troubled by the lack of fresh, nutritious foods for many New York families. For the last ten years we have built a high volume food service, catering and delivery business. Throughout that time we have remained deeply involved in working to provide better food resources and education for school children, food pantries, and the broader community. We have also pursued our vision for a more sustainable and equitable food system. We spent the majority of our energies during the COVID Pandemic serving NYC City Agencies in the provision of food for the underserved, as well as non-profit agencies throughout NYC. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, more tasty food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. What You’ll Do: • Responsible for managing daily food service in a corporate office setting, including ordering and receiving deliveries, managing inventory to ensure efficiency, plating foods and breaking down each weekday, • Responsible for inventory management and communications to Account Managers including filling out daily consumption reports and weekly rehashes, • Be hands-on with the culinary team during service of specialty items to ensure presentation, quality, and guest experience meet standards, • Supervising and scheduling on site team including monitoring and approving time and attendance, training and developing passionate staff members, • Supervise and ensure a food safe and sanitary environment that meets safe food handling guidelines, • Responsible for managing customer feedback and relaying that information to the account management team to maintain high level quality of service, • Monitor and scale standard operating procedures, rotating positions, assigning tasks, maintaining organization, • Display an outgoing and considerate personality with front of house experience in a restaurant, café or catering setting, • 3+ year supervisory/management experience within a food service environment (catering, commissary, or banquet preferred), • 1+ years in a catering or banquet setting, • Ability to carry over 50 pounds and remain standing for long periods of time, • Excellent written and verbal communication skills, strong tech skills (including Microsoft Office and Google Workspace), and creative problem-solving skills, • Passionate about local food and nutrition, and on a mission to reach folks with better food., • Must have flexible schedule availability Green Top Farms provides benefits including medical insurance, sick leave, paid time off that increases with tenure, commuter benefits and potential for bonuses through our Green Shares employee bonus program. Green Top Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Job Type: Full-time Schedule: Monday through Friday, 6:00am-3:00pm; Requires flexibility Pay: Starting at $26.00 per hour DOE Reporting To: Multi Sites Manager Powered by JazzHR uPcIIIF6tW

Job DescriptionSalary: REQUIREMENTS: A deep understanding of B2B marketing, especially within the service tech sector is a must. Expertise in lead generation strategies, marketing automation, and pipeline management. Profound understanding of multichannel marketing for B2B. Experience in A/B testing and working with analytics tools like Google Analytics, Hotjar, Amplitude, and/or others. Expertise in creating compelling and consistent messaging for target audiences. Strong strategic thinking, analytical, and decision-making skills. Exceptional communication and leadership abilities. Experience managing budgets and optimizing marketing ROI. Residency on the East Coast of the USA is a must SCOPE OF DUTIES: Develop and execute a lead generation-focused marketing strategy. Collaborate with the executive team to align marketing efforts with overall business objectives. Identify and capitalize on market trends, competitor insights, and customer needs. Strengthen the companys brand identity to support lead-generation efforts and ensure consistent messaging across all channels. Leverage digital marketing channels to drive high-quality leads. Use analytics and performance metrics to refine strategies and report on key marketing KPIs, with a focus on lead generation outcomes. Collaborate closely with the Marketing Lead on strategy implementation. Partner with cross-functional teams, including sales and operations, to ensure seamless execution of lead generation initiatives. WHAT WE OFFER: Focus on product tech companies with innovative projects and advanced technologies Space for implementation of own ideas and opportunity to set up development process according to the personal vision Opportunity to earn bonuses based on individual and company performance, recognizing your hard work and contributions to our success Company stock options IT Kit Stable and long-term engagement Remote work with the possibility of business travel paid for by the company

Job DescriptionSalary: $75,000 - $95,000 Base Salary + Commission New York Peace of Mind Technologies (POM), is currently searching for a qualified, enthusiastic, hard-working and driven Service Sales Executive that embodies POM core values to join our Company. About You Youve always been the driven one, the go-getter, the serial entrepreneur since you were 15 years old. You focus on big-pictures you read in business books like growth and success. You know that the only way youve succeeded in life is through hard-work and youve approached that head on. Youve got a competitive, gritty edge, gained through athletics, hobbies, tough siblings, or trivia nights, but you hate losing, therefore practice so that you dont. But when you do lose, you dust yourself off, learn and get up and go again. Youre the person that can drop in a room and make friends. People gravitate to you, and you naturally building relationships and trust. You are a confidant for friends. You recognize that sales is about having a great product and a great company, but especially about people putting their trust in you, and you take that very personally. You put your customers before others, because their best interest is your best interest. You have an attention to detail, the ability to synthesize technical and complicated ideas, into solutions that people understand. You as a person, add value to the process and people will pay a premium just to work with youand if they dont yet, they will. About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled more than 2,000 site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Roles & Responsibilities Realize Client Objectives. As a POM Service Sales Executive, you will identify prospects needs and wants for the services offered including contracts and remote services. Communicate the Vision. As a POM Service Sales Executive you will provide timely and effective presentations to prospective customers that highlight the value of partnering with POM for service contract opportunities. Drive Strategic Business Growth. As a POM Service Sales Executive you will develop and maintain a lead generation and prospecting plan through the use of social selling, networking, referrals, cold contact, and inbound marketing efforts. Work with POM Leadership Team to create and implement new recurring revenue products and services. Cultivate customer relationships, deliver effective proposals, and negotiate complex multi-year contracts. Exceed Client Expectations. Coordinate with the operations department to ensure the customers requirements are exceeded and fully understood by the project management. Develop and maintain a rapport that will result in continual referrals with clients, partners, manufacturers, and other lead generators. Desired Skills and Experience • Consistency in showing SalesSuccess, specifically recurring services and service contracts. Must be able to show service sales success and experience., • Disciplined work ethic, • Experience with Integrated Electronic Security Solutions, Electronic Access Control systems, CCTV, Intercoms, Turnstiles or Alarms a plus, • Competitive Attitude and Money Motivated, • Ability to Quickly Learn and Duplicate Successful Sales Techniques, • Self-starter who is able to guide themselves from day one., • Proficient with emphasis on Microsoft Office applications, including but not limited to Excel, PowerPoint, Word, Outlook and Adobe., • Proficiency with Salesforce, LinkedIn and Google a plus., • Bachelor's degree (B.A.) from four-year College or University; or minimum of three years related sales experience and/or training; or equivalent combination of education and experience., • Ability to read, analyze, and interpret general business periodicals, professional journals, sales guides, technical procedures, or governmental regulations., • Ability to write detailed proposals and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, etc. Does this sound like you? Benefits Include: • Competitive compensation including base of $75,000 - $95,000 plus commission, • Health, Dental, and Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401k plan with matching contribution, • Generous paid-time-off policy, • Pre-tax Commuter Benefit We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. No agencies please.

Job Description At ChatBotz.ai, we are seeking a highly skilled and motivated Tech Lead to join our innovative team. As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing intelligent chatbot solutions that revolutionize businesses. Responsibilities: • Lead the development and implementation of conversational AI solutions using cutting-edge technologies., • Collaborate with cross-functional teams to gather requirements and define project goals., • Design, develop, test, and deploy highly scalable and reliable chatbot solutions., • Ensure the quality, performance, and security of the chatbot applications., • Stay updated with the latest advancements in conversational AI technologies and integrate them into our solutions., • Provide technical guidance and mentorship to the development team., • Conduct code reviews and ensure adherence to coding best practices and standards., • Troubleshoot and resolve technical issues related to chatbot applications., • Collaborate with stakeholders to define project timelines, deliverables, and milestones., • Bachelor's degree in Computer Science, Engineering, or a related field., • Proven experience as a Tech Lead or similar role in developing conversational AI solutions., • Strong programming skills in languages such as Python, Java, or JavaScript., • In-depth knowledge of natural language processing (NLP), machine learning (ML), and deep learning techniques., • Experience with popular conversational AI platforms and frameworks such as Dialogflow, RASA, or Microsoft Bot Framework., • Proficiency in working with cloud platforms like AWS, Azure, or Google Cloud Platform., • Familiarity with chatbot development tools and libraries., • Strong problem-solving skills and ability to think creatively.

Job DescriptionPosition Summary: This list does not represent all responsibilities for this position. Candidates must be willing and able to assume roles and responsibilities other than these to meet the needs of the organization. Responsible for daily support of the NYCHSRO/MedReview data network and security implementation, maintenance, and integration of the corporate WAN, LAN, and server architecture. Responsible for implementation and administration of network security hardware and software, enforcing the network security policy and complying with requirements of external security audits and recommendations. This position will provide multiple levels of support for all network troubleshooting and resolution. The Network Engineer will ensure smooth operations to provide maximum security, performance and availability and support current and future project implementation efforts. Responsibilities: • Very strong experience with Palo Alto Firewalls, • Very strong experience with Cisco ASA/Firepower or other remote VPN solution, • Arista and Cisco routing & switching platforms, • Cloud based IP Telephony and Nice InContact Call Center experience a plus., • Cloud networking such as AWS, Azure and/or Google experience a plus, • Experience with Zscaler, and MS Global Secure Access or other Zero Trust platforms, • Experience with devices management tool such as Solar Winds Orion, NetMRI, Zabbix and equivalent, • Network Configuration & Performance Manager, • IPD/IDS activity monitoring, • Network based App Control, • Experience in HITRUST/HIPAA Assessments areas is a plus. Qualifications: • Bachelor’s degree in computer science, Engineering, or equivalent IT experience, • Very strong Hands-on experience (Required 5+ years) in network engineering and security including evaluating, developing, customizing, installing, and supporting network systems, firewalls, routers, switches, wireless networks and other networks and data center equipment, • Analysis and implementation of new security protocols for greater efficiency against any threats or malfunctions, • Part of the security team which reports the security analysis of findings, investigation of security breach alert, etc., • Maintenance and implementation of the SOP for network security, • Responsible for change control management for all network and security changes., • Assist in security audits and assessments., • Finding security issues and eradicating them with focuses that range from large scale DDoS, routing security, security tool development, defense against internal and external attacks., • Ability to perform under stress., • Collaborative\Team player, • Initiative, reliability & strong attention to detail, • Written and verbal communication skills, • Time management, planning and organizational skills., • Customer-service oriented mindset and Ability to come into office as this is an on-premises position., • Availability to work nights and weekends during (un)planned outages and other special circumstances, with 24/7 accountability., • Ability to lift 50 lbs., • CCNP or related certification is required. Benefits and perks include: • Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents., • 401(k) with Employer Match - Join the team and we will invest in your future, • Generous Paid Time Off - Accrued PTO starting day one, plus additional days off when you’re not feeling well, to observe holidays., • Wellness - We care about your well-being. From Commuter Benefits to FSAs, we’ve got you covered. PviDfTnmU4

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. On a leafy stretch of the Upper East Side, just moments from Central Park, a New York icon returns. Once a discreet address, The Surrey has been reimagined as a Corinthia hotel, where Manhattan glamour is paired with considered design, warm hospitality and a deep connection to its neighborhood. Rooted in heritage and attuned to the present, The Surrey, A Corinthia Hotel invites a new generation to experience the Upper East Side with the ease of a local and the elegance of a classic. The Surrey, a Corinthia Hotel is seeking to recruit an Associate Director of Marketing Manager. The role of the will work very closely with the Director of Sales & Marketing to spearhead marketing of The Surrey, a Corinthia Hotel, in the heart of New York City's Upper East Side. The Associate Director of Marketing Manager will play a crucial role in shaping the hotel's brand identity and driving awareness through strategic social media and digital marketing initiatives. Summary of Responsibilities • In conjunction with the Director of Sales & Marketing, devise and execute a dynamic social media strategy to build a strong online presence and engage with the target audience. Platforms include but are not limited to Instagram, Facebook and LinkedIn., • Collaborate on the development and refinement of The Surrey's brand identity, ensuring a cohesive and compelling narrative aligning with Corinthia's standards of luxury and excellence., • Oversee the creation of visually stunning and engaging content for various digital platforms, ensuring consistency with the brand message and values. This includes graphics, videos, blog posts, and other multimedia content., • Plan and implement strategic digital marketing campaigns to drive reservations, increase brand awareness, and foster guest loyalty. Utilize tools such as Google Ads, social media advertising, and email marketing., • Actively engage with the local community and influencers to establish partnerships and enhance the hotel's presence in the New York City market., • Monitor and manage online reviews and feedback, responding promptly to enhance the hotel's reputation and address customer concerns., • Work closely with the Director of Sales & Marketing, Public Relations, and Operations teams to ensure a cohesive approach to marketing and messaging, aligning with the overall objectives of The Surrey, a Corinthia Hotel., • Collaborate closely with the Director of Sales & Marketing to ensure brand standards are met across all departments of the hotel., • Manage the creation of promotional collateral, ensuring it aligns with the brand identity and effectively communicates the hotel's unique offerings. This includes brochures, flyers, and other printed or digital materials., • Design and execute engaging Electronic Direct Mailers (EDMs) to reach and captivate the target audience, promoting special offers, events, and other relevant hotel updates. Requirements: Skills and Qualifications • Ideally 5 years with proven experience in a senior marketing role within the hospitality industry, with a focus on social media and digital marketing strategy., • Excellent written, oral, and interpersonal communication skills., • Highly self-motivated, self-directed, and attentive to detail., • Proficiency in utilizing various social media platforms and digital marketing tools., • Strong creative and strategic thinking skills with the ability to translate ideas into compelling digital content., • Results-oriented mindset with a focus on driving measurable outcomes through digital initiatives., • Exceptional IT skills, with a preference for knowledge of InDesign and MS Office., • Strong interpersonal skills., • Strong presentation skills.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.