Front Desk Associate
10 days ago
Manhattan, New York
Full Job Description Job Summary:
Tails of Manhattan Dog Daycare is seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to pawrents and their pups! Responsibilities: - Greet and check-in clients in a friendly and professional manner - Answer phone calls and emails quickly and efficiently and provide accurate information to clients - Handle client inquiries, requests, and complaints promptly and courteously - Client check-out and payment processing - Maintain a clean and organized front desk area - Collaborate with other staff to ensure streamlined services and care - Communicate directly and consistently with upper management regarding daily operations Experience: - Proven experience in a front desk, doggy daycare experience preferred - Strong customer service skills with a focus on client relations - Proficiency in using phone systems, computer software, GMail, and Google Drive - Excellent phone etiquette and strong communication skills This position offers the opportunity to work in a dynamic and engaging environment, interacting with clients and dogs from diverse backgrounds. If you have passion for delivering exceptional service, creating positive client experiences, and most importantly ensuring the happiness and well-being of dogs, we invite you to apply for the Front Desk Agent position. Job Type: Part-time Pay: From $16.00 per hour Benefits:
Flexible schedule Schedule:
Evening shift
Holidays
Monday to Friday
Morning shift
Weekends as needed Work setting:
In-person Experience:
Front Desk: 1 year (Preferred) Ability to Commute:
New York, NY 10022 (Required) Ability to Relocate:
New York, NY 10022: Relocate before starting work (Required) Work Location: In person
