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Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionDescription: Position Summary: The A.P.C. Store Manager is responsible for leading and supporting the store’s sales, staff, and operations, all while protecting the brand image. Among other things, these responsibilities include sales, sales training, staff management, customer service, clienteling, administration, loss prevention compliance, and visual merchandising. Sales • Drive sales performance to achieve budgets and KPIs., • Motivate and develop staff through incentives, meetings, and daily training., • Lead by example on the sales floor, ensuring exceptional client engagement., • Analyze sales data to identify trends and define strategies with corporate retail. Management • Set annual and monthly goals; conduct quarterly and annual performance reviews., • Provide continuous coaching and action plans for team growth., • Recruit, train, and retain high-performing talent; build a strong pipeline., • Enforce company policies and manage disciplinary actions appropriately., • Uphold brand standards in appearance, behavior, and client approach. Customer Service & Clienteling • Lead client retention strategies and ensure top-tier service experiences., • Oversee client book management and after-sales follow-up., • Resolve customer disputes and ensure alignment with clienteling guidelines., • Capture and monitor client data to personalize engagement and drive CRM results. Operations • Review and report weekly business performance and trends., • Oversee merchandise flow, inventory accuracy, and compliance with company procedures., • Maintain organized store operations (cash handling, deposits, scheduling, etc.)., • Optimize scheduling and staff allocation to align with traffic patterns., • Ensure team proficiency with POS and inventory systems. Store Visuals • Maintain exceptional visual standards and store presentation., • Execute visual floor sets and window rotations per corporate guidelines., • Partner with Visual Merchandising to optimize displays that drive sales. Requirements: • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results, • Ability to motivate sales teams, • Ability to use POS system and its inventory management functions as well as proficiency with Microsoft Office software, including Word, Excel, PowerPoint, Outlook, Gmail, Google Docs., • Interpersonal, ora,l and written communication skills, • Ability to work independently, as well as in collaboration with the head office, • Organizational skills

Job Description Media Mogul is a next-generation white-glove media planning, buying, and analytics agency committed to transforming how brands connect with audiences. Through our talent, data, and creativity, we drive growth. We break silos to deliver end-to-end strategy, focus on business goals, not just media goals. Our Moguls turn analytics into action, learn from every campaign and each other. From powerful storytelling to high-impact placements, we craft moments that resonate, maximize returns, and leave a lasting impression. Our core values define everything we do: * ACCOUNTABILITY & EXCELLENCE: Own it. Deliver. Always aim higher. * INNOVATION & CURIOSITY: Challenge the norm. Keep learning and improving. * TEAMWORK & RESPECT: Collaborate generously. Debate with dignity. * PROACTIVITY & PASSION: Anticipate and act. Care deeply about what you do. * CUSTOMER OBSESSION: See through our clients' eyes and put them first. At Media Mogul, data is at the heart of everything we do. We continuously seek innovative and effective solutions for our clients while maintaining a consistent focus on the growth of our people and products. Location: Hybrid - Chicago preferred or New York About the Role: Media Mogul is seeking an Account Manager to join our growing team. This role is hybrid with Chicago as the preferred location. As an Account Manager, you will work directly on the strategy, day-to-day execution, and ongoing management of client media campaigns across a variety of industries. This is a hands-on role where you’ll be responsible for building, trafficking, monitoring, and optimizing campaigns to ensure performance goals are met. You’ll also provide clients with ongoing support and insights, helping them understand results and best practices across media channels. In addition, you’ll collaborate closely with cross-functional teams, including Data Analytics & Product, Business Development, Media Operations, and Finance to ensure smooth campaign delivery and high-quality client service. Key Responsibilities: * Build, traffic, and manage campaigns across social and programmatic (Google platforms is a plus) * Identify and recommend relevant media opportunities for current clients within budget, as well as potential upsell opportunities * Manage day-to-day communication with clients and vendors, including real-time reporting, campaign recommendations, execution, and reconciliation of media plans * Oversee real-time campaign management, optimization, and cross-channel reporting (digital and traditional) * Provide ongoing performance reporting, insights, and measurement across marketing channels * Maintain key performance metrics while ensuring accuracy in reporting and recommendations * Maximize campaign budgets through efficient vendor negotiations and strong stewardship * Train and onboard new account coordinators on media platforms * Mentor junior team members in applying best practices and identifying process improvements * Support the implementation and adoption of media management tools and software * Collaborate with internal teams (Data Science, Business Development, Media Operations) to ensure seamless campaign delivery * Gain and apply fluency in traditional media planning and buying to support fully integrated media strategies * Perform other duties as assigned by management Who You Are: Experience, Education & Certification: * 2–3 years in digital/traditional media or agency account management * Bachelor’s degree Marketing or related field required * Certifications such as TTD, Meta Blueprint and Google Ads is a plus Leadership & Strategic Thinking: * A self-starting leader who drives innovation, formulates plans, achieves vision, and inspires the team * Comfortable taking calculated risks, can pivot quickly, and isn’t afraid to challenge the status quo to deliver results * Leads by example, articulates strategic vision, and can assist the team in campaign setup, execution, and optimization Analytical skills: * Comfortable with performance metrics, reporting, and optimization * Highly analytical with strong reporting and operational skills, specifically related to media planning and buying * Excellent problem-solver with a solid understanding of statistics, analytics, and campaign performance Soft Skills & Personal Qualities: * Exceptional interpersonal and communication skills, able to interact effectively with clients, internal management, and team members at all levels * Strong project management skills with the ability to establish and adhere to roles, responsibilities, and actionable timelines for all deliverables * Self-motivated, proactive, and maintains a positive "can-do" attitude with the ability to thrive in a fast-paced, dynamic startup environment * Comfortable with ambiguity and changing priorities; able to pivot quickly and adapt to evolving business needs * Passionate about the media and advertising industry and eager to stay on top of trends and innovations Technical skills: * Social media ad platforms, programmatic DSPs, or other media management systems & tools * Proficient in Microsoft Office and experienced with major industry tools and channels, including programmatic platforms, Google Analytics, Facebook/Instagram, YouTube, Video, Connected TV, Native, 3rd party ad servers, and more * In-depth knowledge of campaign tracking, pixel implementation, and creative trafficking * Experience with project management tools such as Asana a plus Why This Role Matters: By embodying our pillars of ACCONTABILITY, INNOVATION, TEAMWORK, PROACTIVITY, and CUSTOMER OBSESSION you will directly contribute to agency growth through: * Creating integrated, data-driven campaign strategies that maximize client ROI across traditional and digital channels while building lasting client relationships * Developing innovative cross-platform approaches that adapt to evolving media landscapes and emerging opportunities in social, programmatic, and connected TV * Proactively identifying growth opportunities for current clients through strategic upselling and budget optimization, directly contributing to agency revenue expansion * Strengthening our client service excellence by mentoring junior talent and implementing process improvements that scale our account management capabilities You will have the opportunity to help shape this role while sharing knowledge across teams and contributing to our company's forward-thinking culture. We have already seen tremendous growth, but we are still early on in our journey. If you are ambitious, have an analytical mindset, and are passionate about making a significant impact in redefining the future of marketing while driving Media Mogul's continued success, we are excited to hear from you. Media Mogul Technologies believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Media Mogul Technologies will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Benefits & Perks: * Comprehensive medical, vision, dental, life, HSA, and disability benefits from day one of employment * Wellbeing programs include, but are not limited to primary care support, mental health services, pet wellness, and behavioral health * Unlimited PTO * Paid parental leave * 401(k) retirement plan * Company bonuses or sales commissions * Equity compensation Compensation Range: $55K - $70K

Job Description Alchemy Worx is an award-winning, audience management agency specializing in email, SMS, and paid social marketing for clients ranging from the Fortune 500 to local market players. The agency offers advanced marketing services, utilizing both time-tested and emerging methods and technologies to secure a higher rate of customer engagement and retention. As a performance-driven agency specializing in email, SMS, and CRM for DTC, B2C, and B2B brands, we are growing fast. That’s why we are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong client relationships, ensuring client satisfaction, and reporting directly to the VP, Customer Success. You will act as the main point of contact for clients and will collaborate with various internal departments to deliver top service to clients. In this role, there is also an exciting opportunity to help shape the Client & Account Management department and grow the agency. What You’ll Do: • Client Relationship Management, • Serve as the primary point of contact for a portfolio of clients, • Build strong, long-term client relationships and serve as a strategic partner, • Lead client calls, business reviews, and strategic planning sessions, • Own renewals, change orders, and upsell motions (with leadership support), • Liaise with 3rd-party client partners and vendors as needed, • Account & Business Management, • Manage and grow a portfolio of accounts with a focus on retention and expansion, • Monitor and report on account profitability, delivery margin, and scope health, • Track revenue forecasts, renewal timelines, and account pacing, • Collaborate with Strategy to maintain clean reporting on CAC, LTV, ROAS, and other key client KPIs, • Use data to tell a story - translating dashboards and performance summaries into actionable client insights, working with the analytics team, • Project Oversight & Delivery Coordination, • Translate client needs into detailed, actionable briefs for internal teams, • Coordinate across production, creative, analytics, and strategy to ensure on-time, high-quality delivery, • Partner closely with Project Managers and Coordinators to manage timelines and remove roadblocks, • Run weekly stand-ups, internal reviews, and client status calls to keep projects moving forward, • Escalate and mitigate delivery risks, managing expectations when timelines or scopes shift, • Leadership & Internal Enablement, • Mentor and support junior staff (Traffickers, Coordinators), • Contribute to process documentation, client playbooks, and delivery templates, • Champion data fluency across the team—helping others interpret, contextualize, and present metrics, • Bachelor’s degree in Marketing, Business, Communications, or related field, • 5+ years in account management or client services, ideally at a marketing or digital agency, • Strong understanding of lifecycle marketing—email, SMS, paid social, and CRM, • Data acumen: Comfortable interpreting dashboards, using Excel or Google Sheets, and understanding performance metrics (CAC, LTV, etc.), • Experience managing multiple concurrent projects, campaigns, and stakeholder needs, • Excellent communicator—clear, calm, and solutions-oriented in high-pressure situations, • Collaborative mindset with the ability to lead cross-functional efforts without formal authority, • Salary: $90-115k, • Unlimited PTO policy, • Fully covered medical, dental and vision insurance, • 401k with company match If you love building and growing client and agency relationships, you understand the value of personalized account management and you would like to be in a highly-visible and impactful position - we encourage you to apply!

Job Description About the Brand Born in Amsterdam, G-STAR has been dedicated to the cloth, the craft, and the culture of denim since 1989. Driven by creativity, we turn ideas into denim while forging our own distinctive path. We introduced untreated and raw denim to the fashion world, elevating the fabric into a mature and sophisticated material. We also led the way in creating anatomic denim, the first-ever 3D-shaped jeans. Our relentless pursuit of innovation has earned us a unique position in the fashion landscape, allowing us to transform denim into a force for progress. For both people and the planet. About the Role We are seeking an innovative and results-driven Store Manager for our G-STAR boutique powered by the Leap Platform, coming to Brooklyn December 2025 through June 2026. You will lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. You’ll foster a collaborative, goal-oriented environment by setting clear expectations and leading by example. As a local market expert, you will use your knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness. You’ll also partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence. Operational excellence is at the core of this position. You will ensure brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing. The ideal candidate thrives in an independent, fast-paced retail environment and is confident in managing daily operations such as opening/closing procedures, team scheduling, and payroll accuracy. This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. This includes assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations. Position Requirements • Proven experience in retail or customer service, ideally within boutique, premium, or lifestyle brands, with a passion for delivering exceptional customer experiences and cultivating long-term client relationships., • Strong business acumen with the ability to interpret key performance metrics, identify trends, and adapt strategies to drive store performance and profitability., • Demonstrated ability to deliver personalized service and build authentic client connections that reflect the brand’s values and enhance loyalty., • Lead a proactive talent strategy through recruiting, networking, and succession planning to build strong pipelines and ensure long-term team stability., • Ensure operational excellence across scheduling, payroll, inventory management, visual standards, and policy compliance to drive consistent store performance., • Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations, client engagement, and team communication., • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed., • Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs., • Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback., • Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences., • Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation., • Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results., • Emotional Intelligence: Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions., • Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision., • Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.Key Performance Indicators (KPIs), • Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT., • Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building., • Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: • Unlimited PTO (blackout periods apply), • Commission Eligible, • Healthcare benefits (medical, dental, vision), • Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave), • Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement), • Employee Assistance Program Powered by JazzHR 7UWYMmaoPm

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? * Proven Account Manager: You have experience managing a portfolio of 5–6 figure B2B SaaS accounts, with a strong track record of renewals and upsells. * Revenue-Driven: You view customer management through the lens of growth — identifying expansion opportunities and working cross-functionally to drive account value. * Strategic Partner: You excel at understanding customer business needs and translating them into actionable account plans that generate mutual success. * Process-Oriented Operator: You thrive in an early-stage environment, helping to shape account management playbooks and contributing to scalable systems. * Analytical Communicator: You're confident using data to influence customer conversations, evaluate health signals, and identify churn or upsell risks early. ✅ What You’ll Do: As an early Account Manager at PermitFlow, you’ll be responsible for owning the commercial relationship with a portfolio of construction and real estate development clients — driving value, revenue, and retention. * Manage a book of business consisting of contractors and developers; build and deepen relationships with decision-makers and influencers. * Own the full account lifecycle — from implementation oversight to ongoing engagement, renewal, and expansion. * Develop strategic account plans that identify growth opportunities (e.g., new projects, regions, or service lines). * Lead renewal negotiations and coordinate expansion discussions in partnership with Sales and Customer Success leadership. * Collaborate closely with Permit Operations to ensure high-quality onboarding and ongoing service delivery. * Monitor account health and proactively mitigate churn risk through structured interventions. * Partner with Product and Ops to advocate for customer needs and influence our roadmap. * Help build our GTM foundation by contributing to processes, playbooks, and future hiring as the team scales. This is a foundational role — perfect for someone eager to take ownership, influence company direction, and be a driving force behind PermitFlow’s growth. 🙌 Qualifications & Fit: * 4+ years of experience in a B2B SaaS Account Management, Sales, or Customer Success role (startup experience preferred) * Proven track record of renewals, upsells, or account growth * Strong negotiation and presentation skills * Self-starter who thrives in ambiguous and evolving environments * Experience in construction, permitting, or real estate tech is a major plus 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $110K - $150K

Job DescriptionCompany at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. The OpenX Strategic Partnerships team manages all strategic relationships across the OpenX Ad Exchange. The Account Manager will be responsible for ensuring our customer’s success and satisfaction with our products and contributing to their long-term loyalty. Reporting to the Account Director Strategic Partnerships, the Account Manager will work closely with the Strategic Partnerships team to ensure that OpenX is delivering overall superior service to our strategic partners. OpenX is looking for a highly motivated, result-focused individual interested in developing and supporting strategic partners in North America, EMEA and APAC regions. This includes working with the Strategic Partnerships team in their day-to-day responsibilities in both pre- & post-sales client relations and monitoring key accounts / business metrics. The Sr Account Manager will also interface directly with internal OpenX teams (Finance, Support, Marketplace Quality, Buyer Development, Supply) to resolve partner requests.Responsibilities • Work closely with a team of Account Directors/Managers to grow relationships with strategic partners who leverage OpenX products, • Lead the on-boarding process for new partners; have strong knowledge of OpenX offerings and process to help expedite the onboarding process, • Support the growth of established partners around all key areas (reporting, deal creation, troubleshooting, discrepancy, support) and lead cross-functional efforts to identify and solve any issues, • Build on demand or quarterly and annual business reviews including data pulls, analysis, and building PowerPoint decks, • Work with internal teams to maintain and update relevant documentation on OpenX offering for our strategic partners, • Identify issues and maintain/update partner training materials, • Perform project-based work as neededRequired Skills & Qualifications, • 3-5 years of relevant experience in digital advertising operations, publisher monetization and yield management, and digital advertising technology sales or services., • Strong relationship management skills and operational experience in leading multiple cross-functional teams to achieve a business objective., • Strong operational knowledge of online advertising industry, advertiser campaign objectives, and RTB / programmatic ecosystems., • Ability to manage multiple projects, tasks, and responsibilities concurrently; ability to consistently set and meet deadlines., • Self-starter with attention to detail who thrives on innovation and driving ideas forward – Effective problem solver., • Results / Performance driven and able to identify and execute on new business opportunities or new process efficiencies., • Excellent communication and presentation skills – Ability to discuss complex technology in a simple way., • Ability to interact effectively with all levels within partner’s businesses as well as within OpenX., • Strong analytical thinker with good business acumen., • High proficiency in Powerpoint and Excel., • Excellent communication and presentation skills – Ability to discuss complex technology in a simple way.Desired Skills & Qualifications, • Clear understanding of OpenX’s business and position in the market, • Experience within ad tech, programmatic or closely related digital media industry, • Familiarity with Google Suite and CRM or incident tracking and management systems such as Salesforce.com, Jira, etc.

Job Description About the Brand: It’s been a long, varied and exciting history for Whittard of Chelsea. We’ve been through World Wars, incredible discoveries, tragedies and successes. But if there’s one thing that’s kept us going, it’s the attitude of our founder. Walter was a tradition-breaker with no time for compromise: he was never afraid to try something new, and he always stuck to his philosophy of “buying the best”. Today, we push boundaries with our unique, innovative blends and scour the world for the best single origin varieties, from the very best tea to our limited edition coffees. About the Role: We are seeking a dynamic and visionary Store Manager to lead our Whittard of Chelsea Pop up boutique, powered by the Leap Platform, coming to Macy’s Herald Square November 2025 to January 2026. This pivotal role is designed for an experienced, results-driven leader who thrives on building high-performing teams, driving business growth, and delivering an elevated client experience. As Store Manager, you will own the full scope of store leadership—from strategic planning to execution—ensuring excellence in operations, people management, and customer engagement. You will lead by example on the sales floor, set clear goals, and foster a culture rooted in collaboration, performance, and continuous development. Your ability to coach and inspire will be key in cultivating a high-impact team and building a pipeline of future leaders. In addition to overseeing day-to-day store operations—including sales, staffing, scheduling, visual merchandising, and inventory management—you’ll act as a local market expert. By understanding consumer behavior, regional trends, and community events, you’ll activate the store through localized outreach and events that deepen client relationships and drive traffic. This role requires an entrepreneurial mindset, a strong operational foundation, and comfort navigating modern retail tools and platforms such as Shopify, Endear, Slack, and Google Workspace.Position Requirements: • Minimum 5+ years of progressive retail leadership experience with a track record of hiring, developing and leading successful teams., • Proven expertise in premium, luxury, or high-touch retail environments., • Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals., • Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance., • Demonstrated ability to create individualized experiences and foster long-term client relationships., • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed., • Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs., • Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback., • Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences., • Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation., • Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results., • Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision., • Brand Expert: Acts as a knowledgeable brand ambassador with deep product understanding and passion for storytelling.Key Performance Indicators (KPIs):, • Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT., • Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building., • Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Unlimited PTO (blackout periods apply), • Bonus Eligible, • 401K, • Medical, Dental & Vision benefits including HSA, • AllOne Health - Employee Assistance Programs Powered by JazzHR q4S7WqERU3

Job DescriptionAbout This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Boerum Hill studio location.What you'll be doing as Store Manager: * Customer Experience: • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:, • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.Experience we're looking for:, • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Studio Management Full-Time Benefits & Perks:, • Compensation: The anticipated annual base salary for this position is $65,000- $75,000., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job DescriptionAna Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clear-cut idea that high-quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them, and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the job Ana Luisa is looking for a results-driven and self-motivated Assistant Store Manager to join the retail team. The Assistant Store Manager will collaborate with the Store Manager across all facets of the business, encompassing customer service excellence, cultivating a positive and inclusive store atmosphere, and driving store profitability to attain the company's overarching goals and objectives. Their shared dedication and teamwork will be instrumental in ensuring the store's success and alignment with the company's mission. The Assistant Store Manager will report to the Store Manager. What you’ll be responsible for Team Leadership • Collaborate closely with the Store Manager to facilitate the recruitment and onboarding process for incoming team members, ensuring a seamless transition into the brand, • Cultivate an inclusive team environment that fosters active engagement, collaborative teamwork, harmony, and heightened productivity, • Drive team growth and development by providing training, coaching, and ongoing feedback in essential areas such as product knowledge, selling techniques, and delivering exceptional customer experiences, • Exhibit a leadership presence on the sales floor, setting a standard for customer service excellence and ensuring that all team members exemplify the company’s values while maintaining a customer-centric approach, • Partner with the Store Manager to optimize team performance through feedback, recognition, and support in addressing performance-related matters, • Coordinate and lead individual one-on-one meetings with Stylists to provide guidance, support, and a platform for open communication, • Harness product knowledge to enhance the customer experience by recommending products that align with style and individual needs, effectively driving upsell opportunities, • Continuously assess store revenue goals and KPIs, devising strategic approaches to elevate sales performance, • Utilize company resources, incentives, and strategies to bolster the team’s efforts in achieving store-wide objectives, • Effectively oversee clienteling with a proactive mindset, ensuring the delivery of high-touch, consistent customer service through the use of clienteling tools, resulting in brand loyalty and repeat customers, • Collaborate with the Store Manager and HQ Marketing Team to plan and execute store events that enhance brand visibility, drive traffic, and boost community engagement, • Champion the voice of the customer, actively collecting and relaying customer feedback to improve brand perception, product offerings, and service quality, • Implement and uphold visual standards and guidelines, meticulously ensuring the accuracy of display pricing and promotions, while closely monitoring inventory performance metrics, • Lead routine inventory counts, maintaining inventory levels and data accuracy at the highest standard, • Deliver a seamless customer experience in an OMNI channel environment by accurately processing customer transactions, handling returns, exchanges, and warranties with efficiency, • Oversee and implement all front and back-of-house procedures in adherence to company policies and protocols, • High School Diploma or equivalent preferred, • 2+ years of retail management experience; jewelry experience preferred, • Comprehensive knowledge of training and developing retail teams, • Proven ability to drive sales, • Strong leadership skills with business acumen, • Proficient in Shopify, Google Workspace, and inventory management software, • We provide a comprehensive benefits package that includes Health Insurance, paid time off, and employee discounts., • Join our passionate team at Ana Luisa and play a vital role in shaping the success of our new store in NY., • If you are a motivated and experienced retail professional with a strong background in store management, we encourage you to apply and be a part of our exciting journey. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR Y5USPZZk6g

Job Description Gregorys Coffee is looking to hire an amazing Store Leader to join our team! Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in giving 5-star service * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Actively embody the 12 Leadership Principles and live them out each and everyday with your teams * Attend company events and proactively encourage team members to attend as well If this is you please apply today! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionSales Representative (Contractor)Sales Jobs Location: NORTH BERGEN, NJ Summary: The Contractor Sales Representative is responsible for growing and developing contractor sales in the North Bergen, NJ area and based out of Edison NJ. Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 3 Saturday(s) a month from 09:00 AM to 01:00 PM Seniority Level: Associate Employment Type: Full-time Compensation: This salaried, exempt position pays from $60,000 to $70,000 per year. The estimated annual pay for new hires generally ranges from $65,000 to $85,000 or more, depending on experience, education level and commission structure. To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: • Concentrates on getting the top contractor prospects to buy from our company. You will get a great understanding of our products and pitch them to major customers. You will bring out the benefits of our products and our company and lure potential customers to buy from us., • Create a large client base by searching in the market with google, social media, and other search methods to focus on bringing new customers to our newly redesigned showroom and buy., • Must be committed and persistent in establishing new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other market prospects., • Serves customers by selling all of products lines and meeting customer needs in the multi-family, large commercial projects, luxury home builders, management companies, residential remodel, and any contractor-related sales stream., • Provide excellent service that customers will appreciate and will result in long-term successful business relationships., • Value engineering specified materials on projects and being able to change to our products that are similar in specifications and appearance., • Contributes to team’s efforts of growing sales and works closely with other team members in order to maintain pricing consistency in the market., • Quotes prices, discuss credit terms, and prepares sales contracts for customer orders., • Review and analyze various sales reports to identify sales potential with current customers and potential new customers., • Constant learner of our flooring, wall surfaces, countertops, and hardscape materials., • Attends trade shows throughout the year as required., • Keeps management informed by submitting an activity daily plan calendar, and completes daily sales visit reports., • Resolves customer complaints by investigating problems, developing solutions, and making recommendations to their supervisor., • Willing to travel up to 90%, with most travel being local and occasional overnight trips., • Bachelor’s degree preferred, • Must possess a valid driver’s license, • Previous sales experience is a plus, • Industry experience is beneficial but not required, • Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume., • Self-motivated and results-driven, with the ability to work independently and in teams., • Proficient in Microsoft Office; experience with CRM platforms preferred., • Strong communication, presentation, problem-solving, and negotiation skills, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk., • Referral, Holiday, and Annual Bonuses, • Annual pay increases, • Paid Time Off, • Medical, Dental, and Vision Insurance, • Company-paid Short Term and Long Term disability, • Company-paid Life Insurance, • Tuition Reimbursement, • Traditional and Roth 401(k) plans with company matching contributions, • Charitable donation matching programs 3ODuyAKacD

Job Description Job Title: Director, Regional Success Team: Regional Success Location: Hybrid in Chicago (IL), and Newark (NJ) Employment Type: Full-time Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We partner with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role To achieve its goal of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Director, Regional Success, who will design and deliver strategic learning and enablement experiences that empower regional team members to succeed in their work with Fellows and partners. This role leads work across central and regional workstreams that impact the entire organization, ensuring that all deliverables and outcomes are standalone outputs that directly deliver to organizational goals. Reporting to the Senior Director of Regional Success, you will have strategic ownership of Braven’s Regional Success enablement program—equipping diverse regional roles, from Executive Directors to Operations Coordinators, with the tools, insights, and skills to excel. Your scope will include designing best-in-class hiring resources, leading comprehensive onboarding, serving as a Learning Management System administrator, defining and tracking enablement program KPIs, and delivering end-to-end training experiences that align with every stage of the course delivery journey. As part of the Regional Success team, you will play a critical role in Braven’s internal service engine: a function dedicated to removing barriers, codifying best practices, and fostering the conditions necessary for regions to operate with excellence. By codifying and amplifying effective practices across sites, you will enable Braven to scale impact nationally while remaining responsive to local needs. This role is on the Regional Success team and reports directly to the Senior Director, Regional Success. What You’ll Do Learning Strategy & Enablement (35%) • Engage leaders in bidirectional consultation: communicate your strategic vision for enablement while soliciting their input and recommendations, ensuring that learning plans are both aligned to Braven’s organizational goals and responsive to staff development needs., • Skillfully set strategy for projects or initiatives and lead projects or initiatives from end-to-end, overseeing the design, development, and execution of the comprehensive Learning and Design (L&D)experience for all regional roles., • Conduct initial and ongoing needs assessments and skills gap analyses to recommend targeted interventions., • Responsible for identifying improvements in and meaningfully influencing strategic direction for targeted implementation support for new regions during critical start-up and launch phases to ensure program fidelity and team readiness., • Create critical new processes and blended learning programs (workshops, eLearning, on-demand resources, simulations, assessments) for: 1) Annual all-regions Bootcamp, 2) Async fundamental courses, 3) End-to-end training arcs to support individual roles, 4) Regional Business Unit role alignment, job descriptions, and goal codification., • Maintain high-quality hiring and recruitment materials for regional roles to ensure consistent messaging and attract top talent. Maintain up-to-date staffing plans and role-specific playbooks that outline responsibilities, workflows, and best practices to guide regional team execution and support consistent program delivery., • Create ad hoc material as necessary to support New Sites / Regions, • Co-manage and maintain the Regional Success Resource Library in Confluence to ensure teams have access to timely, high-quality support content that interlocks with AI support bots., • Partner with subject matter experts across the organization to inform content creation, ensuring resources are timely, relevant, and sequenced for maximum impact., • Deliver accessible in-person and virtual training sessions that engage diverse audiences as needed., • Travel to regions with limited capacity to provide hands-on coaching and execution support as determined by business needs and priorities., • Solve complex problems independently and think through organizational impact, respond to emerging regional needs in real time, serving as a strategic thought partner and problem-solver., • Oversee the operational backbone of program delivery (LMS, Zoom, etc.) to ensure a seamless experience, while serving as the point person to troubleshoot any technical issues for participants., • Build cross-functional change management workflows and determine strategic cadences to publish updates that ensure all content remains a reliable source of truth over time., • Monitor and assess regional health across an assigned portfolio, focusing on key areas; lead the coordination of foundational interventions to proactively address risks and ensure program fidelity and performance outcomes., • Engage in a culture of curiosity and feedback gathering, surfacing challenges, and co-developing adaptive solutions with teammates and central partners., • Triage ongoing communications and support with the Regional Success team and other central teams regarding technology tools, data management/reporting, implementation challenges related to operations, etc., • Bachelor’s degree, • 5-7 years of progressive experience in learning and development, internal enablement management, organizational effectiveness, or a related field, • Demonstrated experience leading end-to-end learning and development initiatives using an LMS, including instructional design, curriculum development, and accessible program facilitation for diverse audiences, • 7+ years of experience in leading and managing learning and development teams, including strategy development, program design, and implementation., • Proven ability to develop and execute comprehensive learning and development strategies aligned with organizational goals and growth objectives., • Expertise in adult learning principles, instructional design methodologies (e.g., ADDIE, SAM), and various learning modalities (e.g., e-learning, blended learning, in-person workshops)., • Familiarity with learning technologies (LMS, Articulate Rise, Storyline, Skilljar, Captivate, video editing) and proficiency in other tools such as Google Suite, Confluence, Lattice, Slack, and Jira., • Advanced data fluency with a proven ability to analyze learning outcomes, measure program effectiveness, and leverage data to drive continuous improvement and demonstrate ROI of L&D initiatives., • Exceptional project management, communication, and interpersonal skills, with a track record of successfully collaborating with senior leadership and cross-functional teams to drive L&D initiatives., • Highly skilled at leading laterally across peer groups, teams, and occasionally external collaborators; demonstrated ability to drive peer alignment and collaboration; and skillfully leads cross-functional groups of varying levels of complexity and timelines., • Strong attention to detail and diligence, especially in documentation, onboarding, and resource management; and a track record of strong customer service and stakeholder engagement, including responsiveness, professionalism, and relationship-building., • Experience directly supporting externally-facing teams (e.g., educators, support professionals, sales, customer success, account management) and possesses a high level of specialized knowledge in a core function as well as cross-regional/cross-functional understanding., • Demonstrated commitment to building strong and welcoming cultures that help to develop others; exemplification of Braven’s core values; and experience that has informed your belief in Braven’s mission and has prepared you to work with or for Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in person in either Chicago (IL), or Newark (NJ), 3 days per week, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with a Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. New hires can expect a starting salary at the beginning of the range to allow room for growth with performance, and so that Braven maintains internal equity. The salary ranges, by geographic market, for this role are set forth $83,600-$104,400 in Chicago, and $92,000-$114,900 in Newark. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Chicago or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people the flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.