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  • Support Engineer
    Support Engineer
    4 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Home Health Aide
    Home Health Aide
    1 month ago
    Full-time
    Clifton

    Join Our Team! CHHA, HHA, CNA Exciting Opportunity at an Innovative Startup Company Qualifications • Ability to understand and closely follow instructions from healthcare providers, • Knowledge of basic first aid and CPR, • Interpersonal skills to interact positively with patients, • Attentiveness to detail to maintain accurate records, • Time management skills to complete all assigned tasks during a shift, • Ability to move and position patients, • Organizational skills to keep track of records and information for multiple clients, • Ability to legally and safely operate a motor vehicle, if patient transportation is a duty, • Ability to communicate effectively with clients, family members and co-workers, • Ability to multitask and work with a variety of personalities, • Works well with others in a team environment, as well as independently, • Competitive hourly pay, • Referral bonus programs, • Overtime and Holiday pay, • Reward and Recognition, • Flexible Schedule, • Retirement plan Responsibilities • Job Type: Per Diem, Full-time, Part-time, • Shifts: Flexibility, • Assist clients with personal care activities and provide companionship in line with the care plan, • Support with household tasks directly related to the client’s well-being and outlined in the care plan, • Use all equipment and supplies safely and correctly, • Carry out simple procedures as instructed and as part of a therapy plan, • Remind clients to take medications (self-administration only), • Maintain accurate documentation of services provided, • Report changes in the client’s condition or any incidents promptly Job description Care With Passion, LLC is seeking a dedicated and passionate CHHA, HHA, CNA to join our dynamic and inspiring new startup. This is a unique chance to be part of an energetic team, contribute to a forward-thinking organization, and make a meaningful impact in the healthcare industry. A Certified Home Health Aide is a person who carries out health care tasks as an extension of a registered professional nurse. A home health aide assists clients at home with personal hygiene, housekeeping, and other supportive tasks related to health care needs. Requirements: • All applicants must have completed a certified training program, • Valid License (Required), • Ability to communicate effectively with clients and other personnel, • Ability to multitask and work with a variety of personalities, • Ability to remain calm under pressure and stressful conditions, • Works well with others in a team environment, as well as independently, • Ability to assist clients with personal care activities and provide companionship tasks following the care plan Essential Job Responsibilities: • Use all equipment and supplies safely and correctly, • Carry out simple procedures as instructed and as part of a therapy plan, • Remind clients to take medications (self-administration only), • Maintain accurate documentation of services provided, • Report changes in the client’s condition or any incidents promptly

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