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Job Description UBMD Primary Care is seeking full time Front Desk Supervisor (formal in-house title of Patient Services Representative Coordinator) for downtown Conventus Medical Office Building to assume responsibility for management of the front desk and phone teams, as well as all facets of the front desk. Responsibilities include managing day-to-day front desk employee needs, workloads, and schedules as well as greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees and performing general administrative and other duties as assigned by the Operations Manager. Will order office supplies and manage organizational needs for best efficiency, as well as manage office banking responsibilities. Will manage job assignments for front desk team to ensure workloads (prior authorizations, referrals, new patient process, scanning) and adjust as needed. Provide mentorship and training to front desk and phone teams. Assists in quality metric projects such as daily no-show, error weekly work, procedure book management, alignment forms, etc.). Will work as a front desk member while managing supervisor responsibilities with duties such as scheduling patient appointments, capturing and verifying patient demographics, insurance, etc., greeting and directing patients, etc. High school diploma or GED required, Associate's degree preferred. One to two years' experience working in medical reception, preferably in an outpatient clinic setting. Medical terminology preferred. Supervisory experience required, preferably in a healthcare setting. Excellent communication, organizational and multi-tasking skills required. Schedule: Monday through Friday 9:30 am to 5:30 pm with Thursday evening rotations (along with other staff). PAID PARKING!! Excellent benefit package including employer contribution to 401k retirement plan. Pay range is $22.00 to $24.50/hour. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Service Representative Coordinator (aka Front Desk Supervisor) LOCATION(S) Outpatient Clinics REPORTS TO: Operations Manager/Director of Clinical Operations FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY RANGE: $22.00 to $24.50/hour SUPERVISORY REQUIREMENTS: N/A Job Summary: • The Patient Services Representative (PSR) Coordinator assumes responsibility for management of the PSR front desk team and all facets of front desk responsibilities. These responsibilities include managing day-to-day PSR employee needs, workloads, and schedule as well as greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees and performing general administrative and other duties as assigned by the Operations Manager., • Responsible for supervision of all front desk personnel (PSR’s), medical records team and phone personnel (if applicable) including recruitment, training, onboarding, disciplinary/issues, performance reviews, etc., • Manages front desk monthly staff schedule. This includes managing all staffing needs (managing lunch breaks, changing of shifts, PTO requests, assigning coverage, etc.)., • Problem-solves minor office needs (tech issues, printer issues, postage machine refill, etc.)., • Ordering non-clinical office supplies and managing organizational needs for best efficiency., • Monitors PSR workload and adjusts as needed (managing additional PSR administrative duties, ensures proper cross training)., • Manages office banking responsibilities., • Manages other job assignments for PSRs to ensure proper workloads (prior authorizations, referrals, new patient process, scanning responsibilities, etc.) and adjust as needed., • Manages any patient concerns and elevates to Operations Manager/Director of Clinical Operations as needed., • Supervise/mentor PSR’s on their daily responsibilities., • Ensures employees complete all mandatory training by the provided deadlines., • Completes quarterly/annual PSR reviews and recognition programs., • Assists in quality metric projects as directed by supervisor (i.e. Daily No-Show Project, Step2 Process, Error Weekly Work, Procedure Book Management, Alignment Forms, etc)., • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges, and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by Supervisor., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing, and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Acts as back-up supervisor to other PSR Coordinator(s) in assisting with staffing coverage, issues, etc. on an as-needed basis, • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or in-service training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Operations Manager, Director of Clinical Operations, Medical Director and/or other management representative. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need., • Work hours may fluctuate depending on company/clinic needs. Qualifications: Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly required. Knowledge, Skills & Abilities Medical terminology preferred. Supervisory experience preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer. • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required., • Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Full-time: 326 Orchard Park Road, West Seneca, NY Are you looking for a job that gives back to the community? Would you like the opportunity to work for a company that is compassionate and understanding to the difficult and unique situations people may experience when at a low point in their life? Would you like more than just a job, but a chance to make a difference in people’s lives? Then Spectrum Health & Human Services has a place for you! Clinic Office Assistant As a Clinic Office Assistant, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey! We think you’d be an amazing addition to our team if you have interest in or experience with: · Customer Service · Skills to engage people over the phone and in person · Strong computer & multitasking skills to get people what they need quickly · Insurance verification We’d love to hear from people with: · High School Diploma, GED or equivalent · Some experience in a related field · Strong interpersonal skills · Ability to multitask in a fast-paced environment · Excellent attention to detail and organizational skills · Dependability and flexibility, including availability to work some evenings until 7pm · Knowledge and understanding of basic computer skills · Reliable transportation Why join our team? At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including: · Industry leading healthcare benefits · Flexible Spending and Health Savings Accounts401K · 11 paid holidays · Flexible work schedules to promote work-life balance · Exceptional time off – up to 30 days after just a few years of service · Free Life Insurance · Growth and promotional opportunities in the human services sector · Access training to develop skills if you would like to pursue a career as a behavioral health professional About Us At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life. Ready to be part of something that really makes a difference in the lives of others? Apply today and help us bring hope and recovery to those who need it most. COMPENSATION: $17.00/hr

Job Description Experience Fulfillment at Heartstrings Pet Hospice! Join Our Team as an In-Home Veterinarian in Buffalo, NY. Are you looking for a refreshing change from in-clinic practice? Do you want to reconnect with pet families and provide the compassionate care you've always envisioned, with generous appointment times and minimal administrative duties? If you consider yourself a compassionate and empathetic individual, we would love to have you join us! At Heartstrings Pet Hospice, our mission is to support pets and their families during one of life's most challenging moments by helping pets pass peacefully in the comfort of their own home. Established and owned by veterinarians, we understand that pets are beloved family members. We prioritize building deep and meaningful connections with pet families, colleagues, and the community. Join our team and become part of a nurturing and supportive environment where you can thrive both professionally and personally. Discover a Unique and Rewarding Career as a Veterinarian • Make a greater impact with an average of 3-4 appointments per day, • Receive gratitude and appreciation in every appointment, • Embrace the freedom of a mobile practice without being tied to a clinic, • Benefit from comprehensive training and ongoing mentorship, • Achieve an actual work-life balance, • Enjoy schedule flexibility, with 2-5 day-per-week work options, with most appointments occurring between 9 am and 5 pm, • Participate in Team Building and Retreat Activities Requirements Veterinarian Core Responsibilities • Provide in-home euthanasia and hospice care for geriatric and terminally ill pets, • Guide families in making end-of-life decisions for their pets, • Build relationships with local veterinary clinics, serving as an extension of their excellent care Qualifications • Doctor of Veterinary Medicine (DVM/VMD/BVMS), • 1+ year(s) experience as a practicing veterinarian, • Possess a valid driver's license, • Able to lift up to 50 lbs. unassisted and up to 100 lbs. assisted, • Capable of walking, kneeling, bending, crouching, crawling, stooping, standing, and reaching consistently during the workday, • Comfortable with prolonged periods of driving Mileage Reimbursement Quarterly Productivity Bonuses Retirement Plan (Traditional 401k with up to 3% match and Roth 401k) Life Insurance (Basic, Voluntary, and AD&D) Paid Time Off/Bereavement Leave/Paid Parental Leave Professional Training and Development Pet Insurance

Job Description Experience Fulfillment at Heartstrings Pet Hospice! Join Our Team as an In-Home Veterinarian in Buffalo, NY. Are you looking for a refreshing change from in-clinic practice? Do you want to reconnect with pet families and provide the compassionate care you've always envisioned, with generous appointment times and minimal administrative duties? If you consider yourself a compassionate and empathetic individual, we would love to have you join us! At Heartstrings Pet Hospice, our mission is to support pets and their families during one of life's most challenging moments by helping pets pass peacefully in the comfort of their own home. Established and owned by veterinarians, we understand that pets are beloved family members. We prioritize building deep and meaningful connections with pet families, colleagues, and the community. Join our team and become part of a nurturing and supportive environment where you can thrive both professionally and personally. Discover a Unique and Rewarding Career as a Veterinarian • Make a greater impact with an average of 3-4 appointments per day, • Receive gratitude and appreciation in every appointment, • Embrace the freedom of a mobile practice without being tied to a clinic, • Benefit from comprehensive training and ongoing mentorship, • Achieve an actual work-life balance, • Enjoy schedule flexibility, with 2-5 day-per-week work options, with most appointments occurring between 9 am and 5 pm, • Participate in Team Building and Retreat Activities Requirements Veterinarian Core Responsibilities • Provide in-home euthanasia and hospice care for geriatric and terminally ill pets, • Guide families in making end-of-life decisions for their pets, • Build relationships with local veterinary clinics, serving as an extension of their excellent care Qualifications • Doctor of Veterinary Medicine (DVM/VMD/BVMS), • 1+ year(s) experience as a practicing veterinarian, • Possess a valid driver's license, • Able to lift up to 50 lbs. unassisted and up to 100 lbs. assisted, • Capable of walking, kneeling, bending, crouching, crawling, stooping, standing, and reaching consistently during the workday, • Comfortable with prolonged periods of driving Mileage Reimbursement Quarterly Productivity Bonuses Retirement Plan (Traditional 401k with up to 3% match and Roth 401k) Life Insurance (Basic, Voluntary, and AD&D) Paid Time Off/Bereavement Leave/Paid Parental Leave Professional Training and Development Pet Insurance

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays Location: Position Summary: Contributes to the care of patients by verifying demographics and personal patient information. Provides direct assistance to patients, vendors, job applicants and other visitors in the reception area of Dent’s Clinical Offices. Responsibilities of Position: • Verifies patient demographics including name, address, date-of-birth, phone number, primary and referring physician and current insurance, and obtains patient consent to treat to ensure accurate billing. Assists patients with various Dent forms, and obtains insurance waiver signatures as necessary., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, pharmaceutical representatives, and other Dent business associates. Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Checks insurance to make sure it is eligible for the specific appointment and lists the correct benefits., • Processes appropriate forms, and copies insurance card information, checking for current referrals, to ensure accurate billing and medical record information. Receive payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy set forth by Dent. Maintains accurate billing information for each patient account, and transferring referrals and waivers to Dent Billing office daily., • Assists in compilation of data for regular and special reports as requested by Team Leader or other personnel., • Represents Dent by displaying a respectful and caring manner with patients and their families. Answers telephone, takes messages, transfers calls and provides information to other Dent departments upon request. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by interacting calmly, respectfully and in a friendly manner with other representatives of services at Dent., • Functions as a member of the health care team related to patient care by interaction and cooperation with physicians and other health care professionals. Routes patient records and specimens to assigned locations as needed, orders patient record details as needed. Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support., • Maintains strict confidentiality of patient information., • Completes clerical duties in a time efficient manner as set forth by the Team Leader. Reports errors or problems so that appropriate action may be taken for patient care., • Ability to maintain strict confidentiality., • Some working knowledge of medical terminology., • Planning, organizational, and problem solving skills., • Ability to work independently or within a team environment., • Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines., • Effective verbal communication, interpersonal and telephone skills., • Willing and able to work infrequent overtime as required to meet operational needs and perform all duties., • Minimal/moderate physical effort, • Prolonged periods of sitting with some bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience AAP/EEO Statement Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Dent prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital or family status, military service or status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 40 hours per week

Workfit Medical, LLC Rochester, NY Job Description: We are actively recruiting a Physician to join our established and growing company. This full-time position involves a range of urgent care and occupational health duties including preplacement and DOT physical exams, medical surveillance, injury and illness management, school physician services, wellness and health promotion, and significant urgent care. Qualifications: Doctor of medicine degree or doctor of osteopathy degree from an approved school of medicine or osteopathy. Must be licensed in the State of New York. Must have current DEA certificate. Must be able to be credentialed with major insurance payers. Broad based diagnostic skills and experience are essential for practice at our facilities. Quick assessment and treatment, such as basic sutures and foreign body skills, are required in this environment. Physician will be expected to obtain FMCSA (DOT) medical examiner certificate (when available), as well as take New York State Workers Compensation Online Training. Job Type: Full-time Required license or certification : New York State Licensed Physician

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting an Anesthesiologist to provide onsite services to eligible beneficiaries of the Buffalo VA Medical Center located at 3495 Bailey Avenue, Buffalo, NY 14215. The schedule is typically Monday-Friday 7am-3:30pm with call. Full-time and Locum Tenens positions with generous compensation packages are available. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers success as if it is their own. Responsibilities • Inquiring about the case/s assigned to them one day prior to the assignment by texting/calling the anesthesia pager/cell phone., • Evaluating the patient the morning of procedure and entering in CPRS the Immediate Anesthesia Note,, • Documenting the cases accordingly in the electronic ARK (Anesthesia Record Keeper)., • After the case/s end they should enter the O.R record/postop and any appropriate post operative orders into CPRS., • If the case ends before 3.30 PM, the physician contractor should check with the in-charge staff/service chief if there are any other assignments. The beeper/cell phone call starts after 3.30 PM., • If the case ends after 3.30 PM, they will finish the case and will be on call via beeper/cell from home afterwards. If called back for an emergency, they have to be at the VA within 60 minutes., • Contractors must complete all mandatory TMS training as per VA policy., • The Contractor physician(s) shall be responsible for using anesthesia equipment and monitoring technologies as they deem necessary, to include but not limited to: Apollo anesthesia machine, Epiq TEE machine, continuous cardiac output monitor, Cerebral oximetry monitor, transducers for arterial line, CVP displayed on the Philips monitor, PICIS ARK (electronic record keeping) system., • Contractor s Anesthesiologists shall work or supervise Anesthesiology Residents., • For general cases, the Contractor s physician(s) will be working independently and get breaks from VA CRNAs. The VA Chief of Service will observe on a PRN basis.Qualifications, • Board Certified or Board Eligible in Anesthesiology, • At least 3 years of relevant Anesthesiology experience is preferred, • Active, full, and unrestricted license to practice medicine in any U.S. State, Territory, Commonwealth, or the District of Columbia, • NPI report printout, • Active DEA license, • Active AHA BLS and ACLS, • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift, • Lift up to 50 lbs from floor to waist, • Lift up to 20 lbs, • Carry up to 40 lbs a reasonable distance

Inpatient Psychiatry Physician Opportunity - Buffalo, New York No Required Call Visa Sponsorship Available Work-Life Balance Join a not-for-profit Psychiatry and Mental Health facility that has been serving the Buffalo region for over 100 years. This is a great opportunity to enjoy a collegial work environment, team support, and professional growth-with no nights, weekends, or call duties. Practice Setting • Inpatient-only Psychiatry position at a single facility, • Multidisciplinary team includes Psychiatrists, therapists, mid-level providers, nurses, social workers, psychologists, and primary care physicians, • Not-for-profit, mission-driven organization with over a century of service to the region, • H1B and J1 visa eligible Schedule • Full-time, Monday through Friday, • No nights, weekends, or after-hours call, • Open to 2025 and 2026 graduating residents/fellows Compensation & Benefits • Full medical, dental, and vision insurance; paid time off; paid holidays; and no-cost CME opportunities, • Retirement benefits including 401(k) with employer match and a pension plan, • Tuition assistance and student loan repayment/forgiveness programs, • Paid malpractice insurance with tail coverage, FSA, and Employee Assistance Program (EAP) Location Highlights - Buffalo, NY • A city with a lower cost of living compared to other metro areas, • Easy access to Toronto, Rochester, and Niagara Falls, • Outdoor haven with year-round recreation: boating on Lake Erie, skiing in Ellicottville, and hiking in Letchworth State Park ("Grand Canyon of the East"), • Home to the University at Buffalo, a top-ranked public research university with extensive medical education and training programs, • Convenient travel with Buffalo Niagara International Airport and proximity to Toronto Pearson International for international flights

Job Description Description Job Title: GreenDrop Attendant-Floater Pay: $16.40 to $20.50 Who we are: GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com. [Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.] What you can expect: • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities., • An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members., • We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: • Bundled health plans such as medical, Rx, dental and vision., • Company-paid life insurance for extra protection and peace of mind., • Programs to stop smoking, diabetes management coaching, and on demand care options., • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future., • Paid time off from work for leisure or other hobbies., • A range of mental health services to assist you in managing daily life. What you’ll be working on: • The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day., • The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: • Always greet donors in a friendly manner, in full GreenDrop uniform., • Engage in pleasant conversation while acquiring donations from donors by utilizing the bin., • Assist donors with their donations and help to unload their vehicles., • Wear a tablet holder while recording donor information on the company iPad., • Assist truck driver during donation pick-ups., • Organize donations in the stock room., • Maintain the cleanliness of the site, both inside and outside., • Fill out supply orders to keep the site stocked with the necessary tools for job completion., • Other duties assigned by the manager., • Must be able to be on-site during working hours., • Must be able to perform essential job functions with or without reasonable accommodations. What you have: • Ability to work independently without continuous supervision., • Have an outstanding ability to interact with people., • Strong desire to provide magnificent service., • Able and willing to lift up to 50lbs continuously throughout the day., • Ability to work in outside conditions within the different seasons., • Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties., • Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: • Must be at least 18 years of age. FLSA: Hourly Travel: As necessary between locations Work Type/Location: 3065 Niagara Falls Blvd., Amherst, NY 14228 3825 Union Rd., Cheektowaga, NY 14225 4705 Transit Rd., Depew, NY 14043 3201 Southwestern Blvd., Orchard Park, NY 14127 Savers/GreenDrop is an E-Verify employer

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Retention Specialist plays a critical role in supporting newly employed clients as they transition into the workforce. Working within the Career Services team at Jewish Family Services of WNY, this position focuses on helping refugee and immigrant clients maintain long-term employment by providing regular follow-up, identifying and addressing potential barriers, and facilitating communication between clients and employers. The Retention Specialist conducts structured check-ins with clients and employers, helps resolve workplace challenges, and coordinates with internal staff to ensure clients have access to supportive services. This role also involves tracking retention milestones, documenting client progress, and offering employment incentives to encourage job stability. The ideal candidate will be culturally competent, organized, and skilled in both interpersonal communication and problem-solving. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Conduct structured follow-up check-ins with employed clients on a monthly basis for the first 90 days of employment, then quarterly up to one year, to assess progress and job satisfaction., • Initiate and maintain contact with employer’s post-placement to gather feedback on employee performance and address any concerns that may impact job retention., • Serve as a mediator when needed between clients and employers to resolve misunderstandings, cultural or communication barriers, or workplace conflicts., • Identify and respond to challenges affecting job stability, including transportation issues, workplace adjustment, or scheduling conflicts, providing direct support (e.g., bus passes) or coordinating internal referrals for additional services., • Coordinate closely with job developers, case managers, and other internal staff to ensure clients receive holistic and timely support that promotes sustained employment., • Document all client and employer interactions, follow-up outcomes, service referrals, and incentive distributions accurately in the agency’s case note system., • Track retention milestones (e.g., 30, 60, 90 days, 6 months, 1 year) and administer retention incentives according to program guidelines., • Monitor trends in job retention challenges and provide feedback to the career services team to support program improvements and employer relationship strategies., • Help clients set short- and long-term employment goals and connect them to additional supportive services or training opportunities when appropriate., • Represent JFS professionally in interactions with clients, employers, and community partners, maintaining a strengths-based, culturally competent approach., • Participate in team meetings, trainings, and planning sessions to stay informed about program updates, client needs, and community employment trends., • Perform other duties as assigned to support the mission and goals of Jewish Family Services of WNY’s career and community services programs. QUALIFICATIONSEducation and Experience: • Bachelor’s degree in relevant field or equivalent experience., • Background working in the employment or human resource fields highly desirable or experience in an inside or outside sales function, including account management experience. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision.Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach., • Offers innovative ideas and solutions to maximize business opportunities to address challenges. Understands and leverages findings to develop sales strategies., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. * This job is eligible to participate in our long-term incentive programs Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Benefits Account Coordinator Department: Benefits Reports To: Benefits Sales Manager FLSA Status: Non-Exempt Location: Buffalo, NY (Hybrid: 3 days in office weekly; full-time in office required for first 6 months) Employment Status: Full-Time, Monday-Friday, 8:30am-5:00pm Salary Range: $50,000-$60,000 annually, based on experience Position Summary The Benefits Account Coordinator plays a vital role in supporting Bene-Care's Benefits division by assisting a dedicated Benefits Consultant. This role involves managing administrative functions, supporting client interactions, and contributing to the overall success of the consultants' books of business throughout the client lifecycle, from onboarding through renewals. This is a hybrid position based in Buffalo, NY. Employees are expected to work onsite three days per week, with the requirement to work onsite full-time for the first six months of employment for training and onboarding purposes. Essential Expectations and Responsibilities: • Provide daily support to a Benefits Consultant, helping manage relationships with clients in the Benefits department., • Communicate directly with small group employers and individuals to facilitate renewals, onboard new clients, and resolve questions or issues., • Acquire in-depth knowledge of Bene-Care's offerings, including Benefits, Payroll, HR Consulting, and TPA services., • Prepare client proposals, spreadsheets, and custom documents tailored to client needs., • Gather and organize materials for client meetings to ensure thorough preparation., • Process enrollment transactions (additions, terminations, changes) and support claims submissions., • Guide clients on insurance products, eligibility, underwriting, policy changes, and general benefit questions., • Learn client processes and preferences to anticipate and meet their needs., • Manage underwriting documentation and submit enrollment materials accurately., • Reconcile enrollment and plan changes during renewal periods., • Ensure seamless internal communication across departments to support client service., • Maintain high responsiveness to emails, voicemails, and time-sensitive requests., • Perform effectively during peak seasons, especially open enrollment periods., • Assist in identifying new business prospects and support client acquisition efforts., • Uphold confidentiality and data protection standards with client information., • Collaborate within a team to achieve departmental goals and high-quality service., • Execute other duties as assigned. Minimum Qualifications (Knowledge, Skills and Abilities): • Life, Accident & Health (LAH) license preferred; must be obtained within 3 months of hire. Bene-Care supports obtaining this requirement., • Experience in customer service, account coordination, or a related field., • Proficiency with Microsoft Office Suite and CRM software., • Strong attention to detail, time management, and multi-tasking skills., • Excellent verbal communication and problem-solving abilities., • Ability to work both independently and within a collaborative team setting., • Familiarity with insurance products or employee benefits is a plus. The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this position, the employee is frequently required to sit, walk, bend, use hands (i.e.: type, write), talk, and hear. The employee is occasionally required to stand and walk. Employee may occasionally be required to lift and/or move up to 25 pounds. Nothing in this document should be interpreted as an offer of employment and all employment with Bene-Care and its affiliates is at will. Reasonable accommodation will be made as determined by the interactive process upon request and job duties may be adjusted as needed to ensure that any current or potential employee be successful at Bene-Care. Bene-Care and its affiliates are Equal Opportunity Employers.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is seeking Member Care/Provider Specialists to join our dynamic team. As a Member Care/Provider Specialist, you’ll be a vital part of that mission, serving as a trusted guide and problem-solver for our members and provider partners. If you're driven by purpose, love helping others, and thrive in a fast-paced environment, we want to hear from you. Our next paid training program kicks off on September 29, 2025, so now is the perfect time to apply! What you'll love about this role: * Supporting members and healthcare providers with inquiries * Solving complex problems with care, empathy, and resourcefulness * Educating members and healthcare providers on benefits and navigation of our site and applications. * Being part of a team that’s disrupting the traditional healthcare model in the best possible way What you’ll be doing: * Answer incoming calls from members and providers with questions about benefits, eligibility, and claims * Research and resolve complex issues using our tools, documentation, and outbound calls * Educate members and providers on how to navigate our platform, benefits, and resources * Accurately document every interaction and follow established procedures * Calmly de-escalate concerns and handle first-level complaints with empathy * Support appeals processes and ensure timely follow-up actions are taken Qualifications: Required Skills and Abilities: * Familiarity with the Microsoft operating system and its suite of applications (Outlook, Word, Excel) * Ability to communicate professionally, both written and verbal * Solid attention to detail and problem-solving abilities * A calm, professional demeanor when handling calls Education and Experience: * A high school diploma or GED * 1–2 years of experience in a provider office and/or fast-paced call center environment Preferred Qualifications: * At least 1 year of hands-on experience in healthcare, health insurance, or a related field, with a strong understanding of medical or provider office operations * Bilingual (Spanish/English preferred) Location: This role is located in our downtown Buffalo, NY office. Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Job Description About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for an Customer Service Representative to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: * Respond to inbound calls from existing customers * Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. * Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy * Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation Compensation and perks: * Hourly wage: $18.00 - 21.00 * We will pay for your P&C license (expected within 60 days after starting) * Medical, dental, vision insurance, 401K match * Ability to work remotely (we provide work equipment) * Ongoing training and mentorship from our leadership team * An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them Schedule: * Sunday - Thursday: 10:30am - 9pm ET While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Job DescriptionDescription: After School Intervention Specialist 2025-2026 School YearCheektowaga, NY Description Just for Kids, awarded Employer of the Year by Buffalo State and the University at Buffalo and the 2025 Empire Award for Childcare Excellence Winner, is looking for enthusiastic, creative, and motivated staff who have a passion for working with today’s youth and whose everyday priorities align with our core values: to provide an engaging, enriching, and safe out of school experience for elementary and middle schoolers. Company Information Just for Kids is a community-centered non-profit organization that offers Before and After School and Summer Programming in the Amherst, Cheektowaga Central, Cheektowaga Sloan, Cleveland Hill (Cheektowaga), Grand Island, Sweet Home, and Williamsville Central School Districts. We also offer programming at The Park School of Buffalo, Saints Peter and Paul School in Hamburg, St. Benedict School in Amherst, St. Mary's School in Swormville, and Nardin Academy in Buffalo. Position Summary Just for Kids is seeking an Intervention Specialist for our Cleveland Hill Elementary After School Program. The ideal candidate has experience delivering targeted academic interventions backed by evidence-based practices. The focus will be on supporting students in grades 2-5 who require additional assistance in core areas such as literacy and reading skills, and executive functioning. This role requires collaboration with program staff, school teams, and families to plan, deliver, and monitor progress in small-group settings using established intervention frameworks. Responsibilities Include: Program Implementation • Deliver targeted academic interventions using research-based methods., • Customize instructional strategies based on student needs using tools such as curriculum-based measurement, progress monitoring, and assessment data., • Support executive functioning and engagement for students who may struggle in traditional classroom settings., • Collaborate with classroom teachers and program staff to ensure alignment with school-day instruction., • Adapt instruction as needed to accommodate different learning styles and developmental levels. Data Collection & Reporting • Maintain accurate documentation of intervention goals, progress, attendance, and outcomes., • Use assessment tools to evaluate the effectiveness of interventions and adjust plans as needed., • Communicate progress with families and school personnel in a respectful, confidential, and constructive manner, and in alignment with grant requirements. Additional Duties • Uphold confidentiality of all student and program-related information., • Support general program activities and supervision when not engaged in intervention services., • Follow established protocols for student safety, health, and well-being., • Participate in team meetings and staff training as required. After school programs follow the District/School calendar, Monday through Friday, from dismissal through the close of program (5:30pm). *Four days of onsite Intervention and 3 hours of planning offsite. *The Intervention Specialist may work providing Intervention 1.5-2 hours daily. If additional work time is desired, additional hours are available through 5:30pm daily. Benefits • Performance, Attendance, and Referral Bonus Opportunities., • Paid Sick Time, • Stellar Dental Discount Plan, • Tuition Discount through Just for Kids School-Age Discount Program, • 401(k) Plan, • WNY Child Care Action Team – Empire Award for Child Care Excellence (2025), • Buffalo Business First – Best Places to Work Finalist – (2015, 2019, 2023), • Network for Youth Success – Quality Leadership Award (2022), • Child Care Provider of the Year, Child Care Resource Network (2015), • Employer of the Year – Buffalo State (2012) + University at Buffalo (2015), • Bachelor’s degree in Education or related field., • Experience teaching reading in a small-group or intervention setting., • Bachelor’s degree in Education, Reading, or related field., • Experience teaching reading in a small-group or intervention setting., • Familiarity with or training in the Leveled Literacy Intervention (LLI) systems., • Preferred Master’s degree in Literacy or Reading; Reading Specialist certification.

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY The Office of National Initiatives provides training and technical assistance to jurisdictions across the county to support the planning, implementation, and enhancement of innovative approaches to justice. The department's work encompasses behavioral health, community violence, intimate partner violence, court reform, including problem solving courts, housing justice, access to justice and many areas of community justice. The National Initiatives department is seeking a Deputy Project Director to work on a firearms project within the Erie County Integrated Domestic Violence Court. The Erie County Integrated Domestic Violence Court (IDV) seeks to provide a coordinated response to intimate partner firearm violence in Erie County through the development of the Firearms Analysis, Response, and Surrender Project. This project aims to increase offender firearm surrender, monitoring, and accountability by ensuring enhanced coordination and communication between law enforcement and the court. Reporting to the Director of Judicial Education and Leadership, the Deputy Project Director will oversee and manage all aspects of the project, including comprehensive collaboration with stakeholders, development of policy, procedures, and program materials, management of contracting and fiscal reporting, and representation of the Center at local and citywide events, meetings, panels, and community forums. Responsibilities include, but are not limited to: • Lead the strategic planning and implementation of all Firearms Analysis, Response, and Surrender Project programming and services;, • Develop and oversee the Project Team;, • Connect with LGBTQAI+ advocates, hearing-impaired agencies, tribal jurisdictions, underserved communities of Buffalo City, and survivors for lived experiences for membership in the Firearms Team, especially for the creation of protocols;, • Facilitate regular Project Team meetings to create protocols, address firearms surrender transmission and communication issues, and address survivor concerns;, • Review all family and criminal court cases in Erie IDV to understand firearm directives issued, access by defendant to firearms, actions taken by law enforcement, and monitoring of surrender;, • Prepare compliance calendars and monitor firearm surrender compliance and law enforcement response at each IDV court appearance;, • Assist in the development of an assessment tool for understanding unreported firearms possession in IPV police reports and family court petitions;, • Develop and implement protocols with off-site agencies;, • Assist in the development of bench guides for Judges and court personnel outlining the protocols created on firearms seizure, surrender procedures;, • Create checklists for court personnel and law enforcement to clarify and streamline communication between them concerning firearms surrender notifications;, • Oversee the submission of required reports and compliance-related paperwork;, • Work collaboratively and maintain relationships with court staff, community partners, and criminal justice and social service agencies;, • Serve as a liaison between the Court and private and public agencies;, • Collaborate and communicate professionally with all participants, legal parties, and other project stakeholders;, • Assist in developing a curriculum for training in Erie County, including identifying local and national faculty, creating an agenda, setting up CLE credits for attorneys, training evaluations, and materials;, • Develop and conduct an annual survey of staff and other participants to identify ongoing training needs;, • Collect and report required data and complete grant progress reports;, • Organize and participate in regular reviews with Center staff about program progress; and, • Additional responsibilities, as needed.Qualifications:, • An advanced degree and 4-5 years related experience or a bachelor’s degree and a minimum of 6-7 years of relevant experience in project management, supervision, and leadership required;, • Significant experience in leadership roles with innovative community-based organizations preferred;, • At least 3 years of experience managing significant budgets and grant contracts preferred;, • Passionate and sensitive to the needs and interests of the population and the mission and philosophy of the Center;, • Knowledge and/or lived experience related to the criminal justice system and its impacts on communities;, • Familiarity with the Criminal Court, Family Court and Supreme Court (Matrimonial Parts);, • Background in domestic violence issues or related preferred;, • Ability to interact with members of the judiciary and social service providers;, • Excellent written and oral communication skills;, • Strong organization skills;, • Extensive experience developing and overseeing programs with multiple priorities;, • Strong relationship builder and communicator with experience leading diverse teams;, • Strong ability to set and adhere to timelines;, • Ability to effectively juggle multiple priorities;, • Exceptional ability to communicate with and guide internal and external teams;, • Highly organized, responsible, innovative, and flexible;, • Excellent attention to detail and communication skills;, • Ability to do both immediate “nuts and bolts” thinking and long-term strategic planning, often simultaneously;, • Ability to exercise tact and diplomacy;, • Ability to effectively communicate in a transparent and direct manner; and Position Location: Buffalo, NY with some required travel throughout New York State and occasionally to other states. Compensation: The compensation range for this position is $95,275 - $118,450 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We also offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 9GMcXicAkC

Job Description Implementation & Product Enablement Manager Location: Buffalo, NY About RouteGenie RouteGenie is a modern, all-in-one software platform designed for medical transportation providers. We help businesses streamline and automate routing, scheduling, dispatching, billing, and fleet management—empowering them to reduce costs, improve on-time performance, and deliver better service to their customers and communities. In this role, you’ll lead the way in transforming how we onboard and scale customers. This role is not just about executing implementations — it’s about reimagining them. You will design and deliver efficient, automated, and customer-centric onboarding processes that reduce time-to-value, support growth at scale, and set the foundation for long-term customer success. Reporting directly to the CEO, this is a fully onsite position (Monday–Friday) with flexible core business hours. The salary range is $70,000 - $85,000 per year, based on experience, plus an annual bonus opportunity. What You’ll Do • Own the end-to-end implementation process, from kickoff through customer go-live, ensuring smooth adoption and measurable outcomes., • Design and deploy automation tools, templates, and playbooks that streamline onboarding for high-volume growth customers., • Collaborate with Product and Engineering to influence features that improve implementation efficiency and customer experience., • Partner with Customer Success to ensure seamless handoff and continuity of customer outcomes., • Continuously analyze and improve implementation metrics (time-to-value, activation, satisfaction)., • Build repeatable processes and training content (e-learning, in-app guides, knowledge base) that empower customers and internal teams., • 3–5+ years in SaaS implementation, onboarding, customer success, or product operations., • Proven experience designing scalable, automated workflows in customer onboarding., • Strong project management skills; ability to manage multiple complex implementations., • Excellent problem-solving and communication skills., • Comfort working cross-functionally with product, engineering, and customer-facing teams., • Impactful Mission: Help expand access to healthcare transportation by powering the technology behind it., • Technical Challenge: Lead the modernization of a mission-critical platform that customers love and shape its next era., • Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations, • Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. We know great work starts with a supportive environment. Here’s what we offer: • Competitive pay with annual bonus opportunity, • Health, dental, and vision insurance, • Paid time off, holidays, and flexible core business hours, • 401(k) retirement plan with company contribution, • Professional development opportunities, including training and conferences Powered by JazzHR lPcVRBLA1e

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an Ultrasound Technologist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: • Perform high quality ultrasound procedures in strict accordance with currently approved practices as outlined in department policy and procedure manuals, complying with all applicable federal, state, local and other regulatory requirements., • Assist radiologists with ultrasound-guided biopsies and procedures if needed., • Understand the methods used to generate ultrasound data and the theory and operation of the instruments that detect, display, and store the acoustic information generated in clinical examinations., • Monitor patient's well-being during exams; recognizes patient discomfort or medical problems and takes appropriate action., • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • Applicants must have completed their Ultrasound Technologist program with diploma, • Passed SPI exam, • Current ARDMS certifications or ARDMS Registry Eligible preferred, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description What You’ll Do Every day, you’ll make a meaningful impact by ensuring our clients have active coverage, our teams have accurate information, and our systems are running efficiently. Your day-to-day will include: Insurance & Eligibility Coordination • Verify insurance coverage and maintain up-to-date information in our electronic records system, • Review daily insurance reports and troubleshoot any anomalies or eligibility issues, • Be a warm, professional presence at our front desk—greeting clients with care and cultural sensitivity, • Answer incoming calls with professionalism and compassion, helping clients feel heard and supported, • Support clinical staff with key clerical tasks including faxing, case filing, mail distribution, and EMR assistance, • Master our electronic medical record system for scheduling, report generation, and data management We’re seeking someone who brings a balance of technical skills and heart. If you have the following, we’d love to meet you: • 2+ years of insurance verification experience (Epaces, HealtheNet, etc.); experience in human services is a plus, • Strong computer skills and prior experience in a front desk or customer service role, • Excellent communication skills—both written and verbal, • Comfort working with both children and adults experiencing mental health challenges Schedule: Monday through Friday: 8AM – 5PM CFS offers full-time employees the benefits below to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Outreach Specialist conducts outreach efforts to increase visibility and enrollment of prospective members into career services at JFS. The Outreach Specialist works in the office and directly in the community to identify, educate, and refer prospective clients. The Outreach Specialist also build relationships with referral sources, including the community groups, adult education providers, and other community service providers, to increase enrollment of clients. The Outreach Specialist locates, engages, and refers clients to community services at JFS. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Conduct community outreach to identify and engage eligible individuals (refugees, SIVs, asylees, etc.) who are seeking employment or career advancement opportunities., • Build relationships with local ethnic communities and cultural groups to promote awareness of JFS career services and facilitate referrals., • Establish and maintain partnerships with community organizations that serve refugee populations, such as ESL programs, resettlement agencies, faith-based groups, and community centers., • Represent JFS at community events, job fairs, workshops, and other outreach opportunities to recruit clients and promote services., • Utilize culturally sensitive and linguistically appropriate strategies to engage and enroll clients into health home programs., • Collaborate and case conference with Job Developers to ensure that clients make a smooth transition from outreach to active health home enrollment., • Educate the community by relaying the purpose and services of the career services programs to the client population and the impact the program and services would have., • Assist the Career Services Manager in the tracking of referral sources and other referral data., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Coordinate closely with the Service Integration team to ensure newly recruited clients receive comprehensive intake assessments and are connected to all eligible community services., • Assist clients in navigating the enrollment process for career services, including employment orientation and intake scheduling., • Support the career services team by helping facilitate employment orientation sessions and following up with clients during the initial engagement period., • Work with employment counselors to identify potential barriers to work (e.g., transportation, childcare, language access) and connect clients to internal or external resources to support job retention., • Track outreach activities and maintain accurate records of contacts, referrals, and outcomes in accordance with agency policies and grant requirements., • Maintain cultural sensitivity and uphold the dignity, privacy, and autonomy of all clients served., • Attend regular team meetings and trainings to stay informed about program updates, client needs, and community trends., • Perform other duties as assigned to support the mission and goals of Jewish Family Services of WNY. QUALIFICATIONSEducation and Experience: • Bachelor’s degree in relevant field or equivalent experience., • Background working in the employment or human resource fields highly desirable or experience in an inside or outside sales function, including account management experience. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision. Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job DescriptionCompany Description About A Place for Mom A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion. Our employees live the company values every day: • Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy., • Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow., • Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team., • Win The Right Way: We see organizational integrity as the foundation for how we operate., • Embrace Change: We innovate and constantly evolve.Job Description The Manager of the Home Care Onboarding team at A Place for Mom plays a key position in supporting the rapid expansion and operational excellence of our Home Care provider network. This individual is instrumental in shaping the first impression new home care agency partners have of A Place for Mom, ensuring a streamlined and educational onboarding experience. As we scale our presence across the U.S., this role serves as a key contributor to our mission of delivering outstanding customer service and long-term partner success. The Manager will be responsible for setting team priorities, managing daily operations, coaching team members, and ensuring that new providers are onboarded with consistency, professionalism, and care. What you will do: • Lead, mentor, and manage a team of Home Care Onboarding Specialists, fostering a high-performing, customer-focused culture., • Conduct regular 1:1 meetings and weekly team huddles to review goals, provide coaching, and align on strategies., • Establish clear performance expectations and manage to defined KPIs, service standards, and quality benchmarks., • Perform quality assurance (QA) checks on onboarding calls to ensure professionalism, accuracy, and consistency., • Address escalated customer concerns and model exceptional service resolution practices., • Educate new customers on best practices, system usage, and partnership expectations to promote long-term success., • Design and implement scalable programs that support the success of newly opened agencies and enhance onboarding engagement., • Serve as a liaison between onboarding customers and internal teams, including Sales, Customer Success, Product, and Operations., • Collaborate with home care leadership and other department managers to identify strategies to enhance customer experience and retention., • Coordinate with the marketing and training teams to deliver webinars and resources that support new customer education., • Track and analyze service metrics, present weekly performance insights and improvement opportunities to the Director of Customer Success., • Continuously assess the onboarding process for improvement opportunities, innovating and implementing solutions to enhance efficiency and satisfaction., • Lead initiatives to optimize workflows, reduce onboarding friction, and increase speed-to-value for new agency customers., • Contribute to cross-functional projects and strategic initiatives as needed., • Perform other duties as assigned.Qualifications Qualifications • Bachelor's degree preferred, • 3+ years of managerial experience in customer service, client onboarding, or customer success, preferably in a healthcare., • Exceptional verbal and written communication skills, with a strong ability to coach and motivate teams., • Strong organizational skills with a keen attention to detail and process excellence., • Proficiency in Microsoft Excel and PowerPoint; experience with CRM or onboarding platforms is a plus., • Deep understanding of customer service best practices, with a passion for delivering top-tier experiences., • Proven track record in developing high-performing teams and achieving measurable service outcomes., • Analytical mindset with problem-solving agility and a proactive, self-directed work ethic. Additional Information Compensation • Base Salary - $60,000 + 20% Bonus *This is a fully remote role that can be located anywhere within the continental United States A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit . #LI-JR1 #LI-REMOTE

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of Role: Under the guidance of the Plan Documents Manager, the Plan Documents Specialist, Jr. will work cross functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients. The Plan Documents Specialist, Jr. is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws: * Employee Retirement Income Security Act (ERISA) * Internal Revenue Code (Code) * Health Insurance Patient Portability and Accountability Act (HIPAA) * Medicare Secondary Payer Act (MSP) * Consolidated Omnibus Budget Reconciliation Act (COBRA) * Affordable Care Act (ACA) * Women’s Health and Cancer Rights Act (WHCRA) Responsibilities Include: * Assisting in client implementation and client plan changes, defining clients’ benefits and structure for document preparation/completion for required plan document creation. * Managing benefit plan documentation processes including: Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC) Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process Identifying missing items needed for document preparation Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary * Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager * Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits * Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary * May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager * May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager * Performing other miscellaneous projects, assignments, and duties as assigned Qualifications: Required Skills and Abilities: * Strong organizational and multi-tasking skills, attention to detail * Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process * Ability to manage time effectively, set priorities effectively and meet deadlines * Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Demonstrated ability to meet performance goals, including accuracy and productivity * Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making * Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication * Team player and willingness to take instruction when necessary * Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment * Have passion and drive in delivering quality documents * Ability to work independently with minimal supervision * Typing speed of at least 60-70 WPM Education and Experience: * 1-3 years of employee benefits paralegal or similar job experience required * 1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans * 3 years of experience in client management in self-funding document creation and management Preferred Qualifications: * Bachelor’s degree or equivalent job experience required * A paralegal or related degree * Phia Group’s PDM online portal document management experience or similar use of a portal for document creation and management is a plus * Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator * Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus Work Location: * An ideal candidate would be able to work from home * This position is remote Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $60K - $82.5K

Job Description16.00-18.00 Center: Elmwood, NY Pay: $16.00 - $18.00 per hour Job Type: Full-Time No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! No classroom experience? That’s okay – we provide paid training on all classroom procedures! What will you be doing? As a Teacher Assistant, you will work side-by-side with teachers and families to provide a home away from home for children in our care, according to NAEYC guidelines. Responsibilities include: • Ensuring the safety and supervision of children ages 6 weeks – 12 years., • Assisting teachers with instruction in the classroom., • Decorating inside and outside of classrooms as needed., • Maintaining a warm and safe environment that is clean and permits children to grow and explore., • Interacting with children to encourage their involvement in activities., • Providing effective communication with parents/guardians about their child. Top Reasons to join BrightPath Kids: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All of our staff receive weekly paychecks., • All of our NY locations are designated as a Breastfeeding Friendly Workplace by Erie County., • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue 2 weeks of paid time off in their first year., • Full-time staff are given paid holidays off., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: • High School Diploma or equivalent required, • Strong customer service skills, • Ability to multitask and remain organized, • Ability to work within regular operating hours, • Must meet state criteria for child care employment If this sounds like a good fit, we want to meet you! Please submit your application today. Proficiency in functional written and oral English is required.

Job DescriptionDescription: Position Purpose:To plan and implement developmentally appropriate programming for the classroom assigned. Monitors each child’s development and plan programming to maximize skill development. Communicate regularly with families to exchange information about child’s development. Communicate with supervisors and co-workers to ensure efficient delivery of services. Essential Job Responsibilities: Classroom/Program Management: • Uses appropriate language and tone when talking with the children., • Promotes self-esteem while encouraging self-help skills., • Shows warmth and affection for all children in the center., • Promotes the daily exchange of information about children’s activities and progress to families., • Accommodate the family’s instructions for daily care routines when able. Follow developmentally appropriate practices., • Holds bi-annual parent-teacher conferences. Be available to conference with families at other times as needed., • Maintains confidentiality when discussing issues relating to any child., • Responsible for the development and maintenance of a cooperative team approach., • Participates in regular staff meetings., • Participates in a yearly program evaluation., • Uses appropriate language and tone when talking with the children., • Promotes self-esteem while encouraging self-help skills., • Shows warmth and affection for all children in the center., • Promotes the daily exchange of information about children’s activities and progress to families., • Accommodate the family’s instructions for daily care routines when able. Follow developmentally appropriate practices., • Holds bi-annual parent-teacher conferences. Be available to conference with families at other times as needed., • Maintains confidentiality when discussing issues relating to any child., • Responsible for the development and maintenance of a cooperative team approach., • Participates in regular staff meetings., • Participates in a yearly program evaluation., • Participates in workshops and trainings according to the Office of Children and Family Services regulations, National Accreditation, and also pursues additional professional development as appropriate.(Annual requirement of 30 hours of training), • Daily, in person contact with families, co-workers and supervisors to exchange information related to care and development of children in your care. Certification: Foundations in Health and Safety Certificate; or a willingness to complete the training within the first week of hire. Experience: At least 1 year of program experience is required. Knowledge: Thorough knowledge of early childhood developmentally appropriate practices. Working knowledge of the regulatory environment. Current CPR, First Aid and Medical Administration Training (MAT) certifications are required; or the willingness to complete them within the first year of employment. Physical/Mental Abilities: Must be physically and mentally able to provide daily routine care of children. Must be able to properly supervise children by sight and sounds. Must be able to react quickly when safety concern arise in an emergency situation. Skills: Strong leadership skills, with the ability to communicate effectively with parents, children, staff and supervisor. Flexible to varied assignments, along with a positive attitude and the ability to integrate into a team to work towards the mission and goals of Generations.

Job DescriptionDescription: Purpose: To be responsible for assisting in the general supervision and management of a classroom of children by performing the duties necessary to provide a safe, nurturing, stimulating and educational environment. This includes allowing the children to grow at their own pace and gain in social, physical, emotional and cognitive development. Reports To: Classroom Head Teacher or Teacher Supervises: Self Requirements: • Able to observe, see, hear and respond to children's needs, emergencies and conflicts that might occur in a classroom, on the playground, other Center areas, or on field trips, • Able to lift approximately 30 pounds from the floor to a waist high table 25 - 30 times daily, • Able to reach a child 20 - 30 feet away within 30 seconds, • Able to crouch to a child's height, maintain eye contact at the child's level, and sit on the floor for extended periods of time on a regular basis, • Good health as confirmed by a physician's statement and proof of being free of tuberculosis, • New York State Registry clearance, • Criminal History Fingerprint clearance, • Adhering to all policies and procedures of First Learning Child Care and the child care licensing regulations of the New York State Office of Children and Family Services, • The care, safety and well-being of all children in the classroom, including attending to children's personal needs, e.g., diapering, toileting, feeding, washing, clothing, comforting, preparing for rest, • Assisting in the planning and implementation of an age-appropriate, open-ended program which coincides with the philosophy of the National Association for the Education of Young Children (NAEYC), • Assisting in preparing an inviting, clean and organized classroom environment with learning centers and hands-on activities which coincides with the philosophy of NAEYC, • Interacting frequently with children in a positive, respectful, responsive and encouraging manner which follows the guidelines of NAEYC, • Orienting and actively supervising children by overseeing both small and large groups of children, • Developing parent relationships and communicating directly with parents on a regular basis, • Maintaining classroom records and keeping necessary written documentation, • Maintaining a positive work climate, • Communicating effectively and directly with other staff, • Assisting new and substitute staff assigned to the classroom, • Assisting supervisor and rendering staff support to all other classrooms and employees as necessary, • Assisting in the maintenance, general housekeeping and repair of assigned areas and common space, • Performing administrative duties as necessary for the classroom and Center operations Maintaining current Aspire account to record education and training with QualitystarsNY Knowledge, Skills and Abilities: • Knowledge of NYS child care regulations, • Increasing knowledge of developmentally appropriate practices and age appropriate activities which correspond with NAEYC guidelines, • Effective and tactful oral and written communication skills, • Ability to maintain positive relationships with children, co-workers, and parents, • Increasing ability to use constructive methods for maintaining group control and individual behaviors, • Ability to use sound judgment and tact, • Ability to work as a team member, • Flexibility (especially in scheduling and practice to respond to the needs of the program), • High School Diploma or its equivalent, AND, • A commitment to working with young children in a manner that will encourage the children's emotional, social, physical and intellectual development, as outlined by NAEYC guidelines, AND, • At least one (1) year of related work experience with children is preferred.Requirements:

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement, • Paid time off, • Parental leave, • Competitive Compensation: Your hard work and dedication will be rewarded with a competitive compensation package that recognizes your expertise and contribution to our organization., • Supportive work environment: We foster a supportive work environment that values teamwork, collaboration, and a sense of enjoyment, creating a vibrant and enriching experience for our children., • Generous benefits package: Our comprehensive benefits package includes a retirement plan with company match, paid training, the option of 4-day work weeks, and paid time off to support your overall well-being., • Paid Training Hours: We invest in your professional development and provide paid training hours to enhance your skills and knowledge in early childhood education., • PTO, Paid Holidays, No Weekends: Take advantage of paid time off to relax, rejuvenate, and spend quality time with loved ones. Enjoy holidays off, and rest easy knowing that you won't be required to work on weekends., • Advancement Opportunities: We believe in promoting from within and providing opportunities for growth and advancement, allowing you to build a fulfilling career in early childhood education. Job Summary Are you passionate about nurturing young minds and creating a solid foundation for lifelong learning? We are seeking a dedicated and enthusiastic Toddler Teacher (Lead) to join our vibrant early education program. As a Lead Toddler Teacher, you will have the opportunity to make a lasting impact on children's lives, fostering their social, emotional, and intellectual development. If you possess a deep love for working with preschool-aged children and have a creative and kind approach to teaching, we would love to hear from you! Responsibilities • Create an engaging and inclusive learning environment that sparks curiosity and supports children's exploration and discovery., • Implement fun, age-appropriate lesson plans that promote cognitive, physical, and social-emotional development. We have the curriculum, so you don't have to worry about curriculum planning adding to your workload! For those who love curriculum planning, you have the opportunity to modify our existing curriculum to let your creativity shine!, • Foster a positive classroom atmosphere where children feel safe, valued, and encouraged to express themselves., • Facilitate stimulating activities, including arts and crafts, music and movement, storytelling, and outdoor play, to promote holistic development, utilizing a variety of teaching methods and materials, • Assess children's progress, document observations, and maintain accurate records to inform individualized instruction and communicate with parents/guardians., • Collaborate with fellow teachers and support staff to create a cohesive and enriching educational experience., • Communicate effectively with parents/guardians, providing regular updates on their child's development, milestones, and areas of growth., • Foster positive relationships with parents/guardians through open and respectful communication, parent-teacher conferences, and involvement in school events., • Ensure the safety and well-being of children at all times, adhering to health and safety regulations and implementing appropriate procedures. Qualifications • There are several ways to qualify!, • A CDA or an Associate's degree in Early Childhood Education or a related field AND 2yrs of experience caring for children., • OR - a Child Development Associate Credential AND 2yrs of experience caring for children (1yr must be related to caring for infants or toddlers), • OR - 9 college credits in Early Childhood, Child Development or a related field, with a plan of study leading to:, • Infant and Toddler Child Care and Education Credential, • OR- Infant Toddler Child Development Associate Credential, • OR- other Office-recognized credential specific to the infant/toddler developmental period, • OR- Associates Degree in Early Childhood, Child Development or a related field, • AND 2yrs of experience related to caring for children (1yr must be related to caring for infants or toddlers), • If you don't meet these qualifications, but are willing to obtain your CDA, we can help! CDA's are approx. 3hrs/week for less than 1yr, and the cost is typically covered! Let us know if you're interested!, • Previous childcare center experience or in a similar setting is highly desirable, demonstrating a strong foundation in early childhood education principles., • Passion for early childhood education and a genuine interest in fostering the development of toddler-aged children., • Excellent communication skills, both verbal and written, to effectively engage with children, parents, and fellow educators., • Creativity and resourcefulness in designing and implementing developmentally appropriate activities and lessons., • Strong organizational skills and the ability to manage time effectively to ensure a well-structured and engaging classroom environment., • Patience, empathy, and the ability to establish positive and nurturing relationships with children and their families.Note: We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job DescriptionSalary: 15.50-16.50 Overview: An Assistant Teacher (AT) in a LE3 Academy room supports the Teachers and the Director by helping to create a caring and safe environment for the children and assisting in activities to improve the overall care and quality of education. The AT must be able to communicate, listen and work well with others in a team environment. Assisting the staff in implementing a quality educational program and in developing positive relationships with the children and their parents, the AT observes and documents childrens interests and progress, and relays that information back to parents and staff. AT's are responsible for implementing developmentally appropriate activities based on childrens interests and needs under the direction of the Teacher and the Director. Qualifications: the lead teacher must have the following education, experience, and certification requirements: • High School Diploma or GED, and significant college credit in early childhood education or related field of study. CDA or 6 hours of ECE credit is preferred., • Minimum of 1-2 years of professional childcare experience., • Ability to work well with others., • Strong oral and written communication skills and basic computer skills., • An understanding of child development., • Must clear a full background check and must pass a health screening. Job Responsibilities: In addition to the following duties and responsibilities, all lead teachers are expected to perform other reasonable duties or tasks as assigned by the director. * • Assist in the implementation of curricula activities and encourage participation by children., • Actively engage in activities; manage cleanliness, maintenance, and availability of classroom materials., • Maintain frequent communications with parents through informal discussions and progress reports., • Encourage self-help and good hygiene through behavior modeling., • Help ensure a smooth, daily transition from home to the Academy., • Follow all center policies and state regulations., • Maintain personal professional development plan to ensure continuous quality improvement., • Interpersonal Expectations:, • Actively and clearly communicate with team members, • Avoid gossiping and oversharing with team members, • Conduct appropriate conversations in front of/ with children, • Communicate professionally and constructively with leaders and administration, • Have accountability for your own actions, • Demonstrate a high level of dependability in all aspects of the job, • Core Competency:, • Demonstrates and maintains job-related knowledge, • Continues to grow and seek out new skills to perform the job effectively, • Can stay on task and efficiently manage time while directing a group of children, • Shows kindness and professionalism to all guardians, coworkers, and adult personnel in the building, • Shows willingness to float between all different age groups and learn about all children in the program, • Responds to change positively and direction, • Consistently provide direct, competent supervision of the children, • LE3 Core Values: above all else, AT's are expected to uphold all LE3 core Values while working on site, • Learn & Play: actively engages in play-based learning with children and encourages positive attitudes such as imagination & curiosity, • Empower & Celebrate: empowers students to be independent and confident while celebrating individuality, encourages authenticity, and promotes personal well-being, • Engage & Model: creates an engaging and safe environment for students to learn & play while modeling positive behaviors and interactions for staff and students alike, • Excellence & Quality: ensures high levels of communication with staff, administration, families & children while maintaining professional & positive behaviors at work Training Expectations: There is mandatory training that must be completed at hiring and on an annual basis in order to maintain a position with LE3. All training completed outside of working hours will be paid for by LE3 (time and cost of course). Create and maintain an accurate and up-to-date profile in The Aspire Registry. Connect your ECEPT training account to your Aspire profile. The Aspire Registry is an online platform that serves as a comprehensive database of early childhood professionals. It documents your education, training, and experience. Hours: Assistant Teachers can fluctuate between part and full-time based on their work availability and LE3's needs during the academic year and/or summer program. • Shift: Monday-Friday, flexible hours between 7:00 am-6:00 pm, • A minimum of two days per week required Working Conditions: Most buildings cover the following working conditions: • Exposures encountered: many LE3 programs have varying noise levels depending on the day, time of year, and activity. Outside of noise level, most sense exposures are common. There are times in which lessons/crafts require extra hands and supervision due to being messy, • Essential physical requirements are not limited to but include walking, running, climbing stairs and playground structures, squatting/sitting on the floor, and standing for a minimum of five hours., • Regularly uses fingers to feel, type, and assist using fine motor skills to tie shoes, zip coats, etc., • Regularly required to communicate verbally and in writing, required to switch communication styles based on audience., • Physical effort/lifting/carrying: up to 20 pounds

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement, • Paid time off, • Competitive Compensation: Your hard work and dedication will be rewarded with a competitive compensation package that recognizes your expertise and contribution to our organization., • Supportive work environment: We foster a supportive work environment that values teamwork, collaboration, and a sense of enjoyment, creating a vibrant and enriching experience for our children., • Generous benefits package: Our comprehensive benefits package includes a retirement plan with company match, paid training, the option of 4-day work weeks, and paid time off to support your overall well-being., • Paid Training Hours: We invest in your professional development and provide paid training hours to enhance your skills and knowledge in early childhood education., • PTO, Paid Holidays, No Weekends: Take advantage of paid time off to relax, rejuvenate, and spend quality time with loved ones. Enjoy holidays off, and rest easy knowing that you won't be required to work on weekends. Responsibilities • Create an engaging and inclusive learning environment that sparks curiosity and supports children's exploration and discovery., • Implement our age-appropriate lesson plans that promote cognitive, physical, and social-emotional development., • Foster a positive classroom atmosphere where children feel safe, valued, and encouraged to express themselves., • Utilize a variety of teaching methods and materials to cater to different learning styles and abilities., • Plan and facilitate stimulating activities, including arts and crafts, music and movement, storytelling, and outdoor play, to promote holistic development., • Assess children's progress, document observations, and maintain accurate records to inform individualized instruction and communicate with parents/guardians., • Collaborate with fellow teachers and support staff to create a cohesive and enriching educational experience., • Communicate effectively with parents/guardians, providing regular updates on their child's development, milestones, and areas of growth., • Foster positive relationships with parents/guardians through open and respectful communication, parent-teacher conferences, and involvement in school events., • Ensure the safety and well-being of children at all times, adhering to health and safety regulations and implementing appropriate procedures., • Stay updated on current trends, research, and best practices in early childhood education to continually enhance teaching methods and strategies.Qualifications, • There are several ways to qualify!, • Associate's degree in Early Childhood, Child Development or related field AND 1yr of experience caring for infants and toddlers., • OR - a (CDA) Child Development Associate Credential AND 2yrs of experience caring for children (1yr must be related to caring for infants and toddlers), • OR- an Infant and Toddler Child Care and Education Credential, Infant Toddler Child Development Associate Credential, or other Office-recognized credential specific to the infant/toddler developmental period AND 2yrs of experience related to caring for children, • OR - 9 college credits in Early Childhood, Child Development or a related field, with a plan of study leading to:, • Infant and Toddler Child Care and Education Credential, • OR- Infant Toddler Child Development Associate Credential (CDA), • OR- other Office-recognized credential specific to the infant/toddler developmental period, • OR- Associates Degree in Early Childhood, Child Development or a related field, • AND 2yrs of experience related to caring for children (1yr must be related to caring for infants or toddlers), • If you don't meet these qualifications, but are willing to obtain your CDA, we can help! CDA's are approx. 3hrs/week for less than 1yr, and the cost is typically covered! Let us know if you're interested!, • Previous childcare center experience or in a similar setting is highly desirable, demonstrating a strong foundation in early childhood education principles., • Passion for early childhood education and a genuine interest in fostering the development of toddler-aged children., • Excellent communication skills, both verbal and written, to effectively engage with children, parents, and fellow educators., • Creativity and resourcefulness in designing and implementing developmentally appropriate activities and lessons., • Strong organizational skills and the ability to manage time effectively to ensure a well-structured and engaging classroom environment., • Patience, empathy, and the ability to establish positive and nurturing relationships with children and their families. Note: We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job DescriptionBenefits: • Health insurance, • Vision insurance, • 401(k), • 401(k) matching Job Description: We are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence and integrity. Caregivers provide companionship and assist clients with meal preparation, laundry and light housekeeping in accordance with their unique plan of care. Responsibilities include: • Social companionship, reminders, and support with a variety of daily living tasks, • Transportation and companionship to appointments, errands and social outings, • Light housekeeping and meal preparation, • Standby assistance with personal hygiene, • Overnight safety assistanceQualifications:, • No healthcare certification is required. We are looking for people whose personal and professional life shows a compassionate heart for older adults, excellent customer service and creative problem solving, • Valid driver's license in the state of application, • The ability to provide a reliable, insured vehicle to use on the client's behalf for all scheduled shifts and to travel 15 miles for any scheduled shifts, • The ability to lift, push and pull up to 25 pounds, • Daily access to email, the Internet, and a mobile phone, • We are a drug free workplace. We complete a criminal background and driving record check prior to hiringBenefits:, • Work hours that fit your schedule, • Join the nationally recognized company known as the heart of home care!, • Join a work environment that values who you are and what you do, • Training and recognition for success no experience needed, • Paid time off, • Health Insurance -MVP, • Supplemental health benefits such as: Dental, Vision, Life insurance, AD & D insurance., • 401(k), • 401(k) Matching

Job Description $1,000.00 SIGN ON BONUS Blossom is a family owned and operated Licensed Home Care Services Agency (LHCSA) that has provided quality personal care services to older adults and individuals with disabilities throughout Western New York since 1997. Blossom's goal has remained the same since we began: treat those we care for and their families like our own, at times when they can't be there. We are currently hiring PCAs, HHAs, CNAs. Not certified? No problem! We offer tuition-free Personal Care Aide training for you to obtain your New York State certification and then work for Blossom as a PCA in your local community. We offer tuition-free certification, flexible hours, competitive pay, health insurance, mileage reimbursement, sign on bonus and more. Qualifications: • 18 years or older, • Valid driver’s license, own a reliable vehicle, • Have a desire to help others, • Able to lift up to 25 pounds; able to sit, stand, bend, stoop, pull, reach, lift, and perform repetitive movements of the upper extremities Responsibilities: • Provide clients with assistance with personal care activities including bathing, mouth care, denture care, skin care, grooming, bathroom care, transferring, ambulation, and dressing., • Assist clients with housekeeping tasks, including planning and preparing meals, feeding, light housekeeping, changing linens, making beds, and laundering clothes and bedding., • Assist client in safety needs with use of equipment (side rails, foot stools, wheelchairs, etc.)., • Follow the Plan of Care as indicated on the Aide Activity Sheet, and observe the client and report any changes or questions regarding the client’s condition to the appropriate supervisor. Blossom is an equal opportunity employer. We do not discriminate in the hiring or employment of any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Job Type: Part-time Pay $15.50-$18.00 • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Flexible schedule, • Health insurance, • Paid time off xet7Q7tZMq

Job DescriptionElite is Hiring PCA’s and HHA’s Benefits: • Competitive and holiday pay, direct deposit, • Flexible scheduling - pick the shift that works best for your lifestyle -, • Weekend, • Weekday, • Overnight Shifts, • Career Advancement Opportunities, • Benefits (Medical, Dental, 401K, Life Insurance), • Ongoing training, • Paid time off Responsibilities:, • Assist clients with errands, light housekeeping, meal preparation, grocery shopping, ambulation, and transfers., • Personal care including dressing, bathing, mobility, incontinence care, and other services, • Companionship and friendship for seniors and loved ones, • Medication reminders, • Communication in daily log of client's health, well-being, and activities Successful applicants will meet the following requirements:, • Open availability strongly preferred, • Submit to Criminal Background Check, • Certified PCA or HHAAbout EliteElite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR MLpigt8Ttx

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is having an on-site hiring event to fill multiple Member Care Specialist positions! We will be conducting our full recruiting process on Tuesday, August 19th and Thursday, August 28, 4:00 pm-7:00 pm at our Buffalo office located at the Fairmont Creamery 199 Scott Street Buffalo, NY 14204 We highly encourage you to pre-register by applying now so you can book a time slot that works best for you during the event hours prior to your arrival. If not, you are welcome to bring your resume as we accept walk-ins. Prior customer service experience in health insurance is a plus but not required as we provide a paid training program scheduled to start Monday, September 29, 2025, Monday to Friday in the Buffalo office. A career in healthcare needs to begin somewhere and we believe this is a great place to kick it off (and grow) with an hourly rate starting at $20 (up to $23 depending on prior experience). If you think you’d like: * Supporting members and health care providers on inquiries * Researching and solving complex problems * Educating members and health care providers on benefits and navigation of our site * Disrupting the healthcare system you might be our next Member Care Specialist! Still reading? Here is more about the opportunity. What you’ll do: * Accept inbound calls from members and providers on inquiries pertaining to benefits, eligibility, and claims * Research complex inquiries by use of tools, documentation, and outbound calls * Educate members and providers on the benefits and navigation of Centivo site, tools, and applications * Document all interactions and ensure proper processes/procedures are followed and follow-up action is taken * De-escalate calls when necessary * Address first-level complaints and provide assistance on appeals as needed; You should have: * High school diploma or GED * Some computer skills * Familiarity with the Microsoft operating system and their suite of applications (Outlook, Word, Excel) * And can quickly learn other proprietary computer systems * Ability to communicate professionally, both written and verbal * Attention to detail * Problem-solving skills These are not required, but would be nice to have: * Fast-paced call center experience * Previous claims experience and/or medical billing experience * Bilingual (Spanish/English preferred) Location: This role is an in-person located in our downtown Buffalo, NY office Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Job Description Introducing IFI, and why you want to be a Buffalo Ministry Leader: International Friendships, Inc. (IFI) is a faith-based organization striving to make the world feel at home! We offer services like airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events. Work Schedule: • Full- or part-time, with flexible hours, • Occasional evenings and weekends for events/projects, • Requires building a ministry partner team for prayer and financial support to cover salary, benefits, and ministry expenses, • Training provided to develop a team of ministry partners, • Paid vacation, sick, holidays, and more (once eligible), • Health benefits (medical, dental, and vision) for eligible staff, • Flexible hours and work-from-home availability Buffalo, NY is rich in history and heritage. Over 10,000 students studying on multiple college campuses, including 7,100 at the University of Buffalo alone. Close to the Canadian border, Buffalo is in close proximity to 50 percent of the population of North America. This position is part of the Buffalo ministry team and requires the candidate to live near the campus on which they will be serving. The Buffalo Ministry Leader will: • Serve international students by starting Bible discussion groups, hosting events, and mentoring at least 1 international student, • Register and maintain IFI as a recognized student organization and build relationships with campus staff and organizations, • Establish partnerships with local churches and mobilize volunteers, • Adherence to IFI's statement of faith, core values, and policies, • Faithful, loyal, and dedicated to IFI's mission to extend God's love globally, • Organized, detail-oriented, and able to work independently and as part of a team Job Posted by ApplicantPro

Job Description Program Summary: Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Position Summary: Are you passionate about supporting children and their families? We are looking for a dedicated Community Service Worker to help children develop essential life skills and empower families to create lasting change. In this role, you will make an impact by guiding children and caregivers to achieve success in their home and community environments. Why work in a home and community-based position? · A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! · No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client’s location, you won't be stuck in one place. Key Responsibilities: · Work directly with children and/or the caregiver to assist with tasks like communication, socialization, and motor development. You’ll provide hands-on support in daily life skills, fostering growth in a safe and encouraging environment. · Implement activities to help children enhance their fundamental skills in areas like problem-solving, interpersonal behavior, sensory integration, and more. You'll model positive behavior, provide behavior modification training, and create individualized service plans to improve functioning both at home and in the community. · Guide children in learning skills necessary for independent living, including vocational training, money management, and decision-making. Encourage children to engage in work or volunteer opportunities to build pre-vocational skills and self-confidence. · Develop and execute crisis prevention plans to help children avoid emotional or behavioral meltdowns. Monitor the child’s behavior and intervene when necessary to prevent crises that could lead to institutional care. You’ll also assist in the management of stress, anxiety, and frustration to keep the child’s environment stable. · Conduct scheduled visits to monitor the child's progress and the family’s success in implementing strategies. Be proactive in identifying potential challenges, providing consistent feedback, and adjusting approaches as needed. · Participate in activities and community services that promote the child’s development. Conduct psycho-educational sessions for both children and caregivers, focusing on topics like emotional regulation, stress management, and behavior modification. Support for Families & Caregivers: · Work closely with families to help them understand how to best support the child’s development and behavioral goals. You’ll assist in developing family strategies to promote positive behaviors and ensure successful integration into daily activities. · Provide temporary, short-term care for children to give caregivers a break, that is planned. This includes providing supervision and engaging the child in age-appropriate recreational and educational activities. · You may provide transportation for children to and from services, as well as advocate for their needs within the educational system, healthcare settings, or community organizations. Help ensure that their needs are met and that they receive the support necessary to succeed. What You’ll Need: · Education: High school diploma or equivalent required. A Bachelor's degree in social work, psychology, or a related field is preferred. · Experience: Prior experience in social work, human services, or working with children and families is highly desirable. · Transportation: Must have reliable transportation to travel throughout the Western New York area and a valid New York State driver’s license. · Flexibility: Ability to work independently with minimal supervision, and flexibility to meet the needs of children and families, including evening and weekend hours. · Communication Skills: Excellent oral and written communication skills and the ability to use technology effectively for documentation and communication. Hours: Hours vary based on the needs of the families you serve. Must have the flexibility to work evenings and weekends. Competitive hourly pay rate of $18 to $19 depending on degree and experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. · Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty · Employer Paid Life Insurance · Medical, Two Plan Options · Dental, Two Plan Options · Vision Insurance · Wellness Program and Incentives · Health Savings Account (HSA) and Quarterly Employer-Contributions · Healthcare Flexible Spending Account (FSA) · Dependent Care FSA · Employee Referral Bonus · Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) · 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Evergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Billing Specialist is primarily responsible for processing insurance claims, which includes submitting claims, posting payments, reviewing denials, and working with insurance companies to resolve payment issues while adhering to insurance specific timely guidelines. As part of the Essential Functions of this role, the Billing Specialist: • Submits clean claims to insurance companies and meets timely filing requirements., • Posts insurance payments manually and electronically. Ensures all codes are being reimbursed according to payer contracts., • Reviews claim denials and contacts insurance companies for resolution, as needed., • Reports denial trends immediately to the supervisor., • Addresses correspondence from Insurance Carriers on a weekly basis., • Identifies Coordination of Benefits and/or incorrect patient insurance. Communicates findings to the Financial Counseling Center., • Reviews claim rejections and makes all necessary corrections to resubmit claims., • Assists patients with questions regarding Explanation of Benefits (EOBs), co-payments, personal balances, and all other questions regarding the billing process., • Collects, posts and manages patient account payments., • Prepares, reviews, and submits patient statements file every 45 days., • Reviews unapplied payments every 30 to 45 days and determines if refunds are necessary. Submits refund requests as needed either electronically or via invoice to Finance Department., • Reviews claims data to ensure the assigned code(s) meet required legal and insurance rules., • Maintains complete, current, and accurate files that comply with the Association’s confidentiality policies. Job type: Full Time Required education: High School Diploma or equivalent; Medical Billing Certification (CPB or CMBS) preferred Preferred experience: EMR software, preferably Medent What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks

Job Description Administrative Assistant (Training Center) SHIFT: Full-Time, Days Location: Compass East JOB DESCRIPTION: Performs clerical support in accordance with established procedures as directed by the NAT program coordinator RESPONSIBILITIES: • Prepare NATP participant folders, paperwork and bookwork for each class and ensure adequate copies for class, • Perpare and Maintain Attendance sheets, classroom, entry log, parking passes, training files, grades, textbook log and clinical instructor welcome sheets for each class, • Welcome students and all who enter the training center, • Monitor time clock and ensure trainees are punching in and out, • Ensure Testing Lab is prepared for testing days, • Act as a volunteer for testing candidates when needed, • Maintains resident rights by following HIPAA privacy, security and confidentiality standards, • Access Certification exam results, document, and maintain in training folder, • Check Nurse Aide Registry for certifications and file them and send to hiring facility when appropriate, • Review applications for certification exam, maintain checks for certification exam testing, prepare Fed Ex package for pick up, • Responsible for ordering supplies, • Incoming and Outgoing mail, • Assist NAT students with questions pertaining to schedule, payroll, transportation and program, • Oversee care, maintenance, and repair of administrative equipment and validating that maintenance log is up-to-date, • Answering calls, • Photocopying and material and distribution, • Assist with creating and printing of various certifications, • Laminate as needed, • Minimum 18 years of age, • Experience in long-term care facility preferred, • Experience of at least 1 year in a clerical setting, required, • Proficiency in the Microsoft Office suite, such as Excel and Word, required., • Ability to handle a fast-paced environment, • Filing paperwork, answering and transferring calls, • Able to lift up to 20 pounds, • Strong written and verbal communication skills; able to follow written and verbal instructions, • Able to perform tasks while upholding high standards of quality, cleanliness, and kindness BENEFITS: • Weekly Paychecks, • Health, Dental, Life Insurance, • Retirement 401k, • Generous Paid Time Off

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Internship Summary: As a Centralized Intake Intern, you'll process client requests, coordinate services, and collaborate with clinicians to ensure clients get the care they need. You’ll also assist with quality reviews, insurance verifications, and administrative tasks, all while building key skills in service coordination and client support. Intern Responsibilities: • Process calls and emails requesting services – engage potential client/guardian, assess for risk and need for service, obtain demographic information, verify insurance, schedule with the appropriate clinician, etc., • Collaborate with Supervisor of Fiscal Services regarding insurance issues, • Work in partnership with various referral sources to assist with appropriate linkage of clients, • Assist clients with linkage to other community resources as needed, • Collaborate with Intake Supervisor, Director of Clinical Operations & EMR, and Clinical Supervisors regarding clinician caseloads, • Add clients to High Risk List when appropriate, • Daily check of HealtheLink alerts and icarol system for calls to Crisis Services & follow up with clinicians/psychiatric providers as necessary, • Conduct monthly Utilization Reviews and monthly Quality Assurance reviews, • Provide assistance to clinicians regarding intakes as requested, • Collaborate with Office Manager regarding administrative/office issues, • Possess a working knowledge of Credible EMR system, • Maintain positive working relationships with program staff and others within the agency, • Participates and contributes to program Quality Improvement process Minimum Requirements: • Currently enrolled as an undergraduate or graduate program with a focus in health and human services, • Experience working in the mental health field, • Knowledge of community resources and programs throughout WNY, • Strong computer skills Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Billing & Operations Coordinator Location: Buffalo, NY RouteGenie is a modern, all-in-one software platform designed for medical transportation providers. We help businesses streamline and automate routing, scheduling, dispatching, billing, and fleet management—empowering them to reduce costs, improve on-time performance, and deliver better service to their customers and communities. In this role, you’ll be at the center of it all—balancing billing and collections with operational support to keep our business running smoothly. It’s a great fit for someone who’s detail-oriented with numbers but also enjoys planning, organizing, and supporting a growing company behind the scenes. Reporting directly to the CEO, this is a fully on-site position (Monday–Friday) with flexible core business hours. The salary range is $23–28 per hour, based on experience, plus an annual bonus opportunity. What You’ll Do • Manage invoicing and collections by preparing, auditing and sending client invoices, following up on outstanding balances, and ensuring accurate payment records., • Process Medicaid billing as a third-party solution for clients, including reviewing submissions, resolving errors, and maintaining compliance with Medicaid requirements., • Support company operations by coordinating executive assistant responsibilities such as travel arrangements, conference planning, and scheduling meetings., • Oversee office management tasks, including vendor coordination, supply management, and keeping internal systems organized and up to date., • Act as a connector across teams, providing operations support where needed and helping RouteGenie run efficiently as we continue to grow., • Identify process improvements in billing, collections, and administrative workflows to streamline operations and enhance accuracy. What We’re Looking For • Experience in billing, invoicing, or accounting support (Medicaid/healthcare billing a strong plus)., • Strong organizational and multitasking skills—you thrive in a role with variety., • A proactive problem-solver who can balance structure with flexibility., • Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations, • Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. We know great work starts with a supportive environment. Here’s what we offer: • Competitive pay with annual bonus opportunity, • Health, dental, and vision insurance, • Paid time off, holidays, and flexible core business hours, • 401(k) retirement plan with company contribution, • Professional development opportunities, including training and conferences At RouteGenie, your efforts will directly support our mission to connect people and care by powering the technology that moves them.. If you’re ready to bring your skills to a collaborative, fast-moving team, we’d love to hear from you—apply today! Powered by JazzHR urizlJ0nrE

Job Description Employment Opportunity Operations Associate Job Description: VIA is seeking a part time Operations Associate to work 30 hours per week on a Monday through Thursday schedule. This position is primarily responsible for low vision clinic reception and patient care including, but not limited to: answering/making calls, directing calls, scheduling, collecting patient information, processing payment information, and patient follow up/education. Assists in the day-to-day low vision clinic operations to ensure efficient processing, billing, and to make sure all patients are served at the appropriate level of customer service as well as departmental operational support. Essential Functions: • Overall reception, clerical, and front-desk duties including but not limited to; attaining and maintaining accurate demographic and financial information, scheduling/rescheduling, reminder calls, insurance/referral verification, check-in/check-out, scanning/processing necessary documents (insurance cards, reports), and follow up on Provider’s instructions (including equipment demonstrations)., • Answer phone and respond to voicemails / emails promptly and efficiently., • Perform in and outbound calls to assist with patient questions, training, and concerns related to agency services and use of adaptive equipment., • Facilitates patient flow by notifying the provider of patients' arrival, managing delays, and communicating with patients and clinical staff., • Protects patient confidentiality in accordance with HIPPA standards., • Low Vision Clinic equipment inventory, maintenance, and sales-in accordance with established SOP(s)., • Utilize inventory software to account for all sales including private pay, NYSCB/vendor orders and internal inventory transfers., • Provide coverage in off-site location(s) during scheduled and unscheduled staff absences., • Assist the vision rehab department with equipment and cross services as needed or requested. Competencies: • Demonstrate excellent external and internal customer service, • Excellent verbal and written communication skills, • Demonstrate flexibility, problem solving, and detail orientation in completion of tasks, • Proficient in use of modern technology including, but not limited to Microsoft Office Suite (Excel, Word, TEAMs, etc), electronic health record system, QuickBooks, and other systems as necessary, • Effectively communicate with colleagues, customers, vendors and/or outside agencies, • Effectively work with individuals of diverse backgrounds and needs, • Adapt communication style depending on assigned duty, • Maintain confidentiality and professionalism in a fast-paced environment, • Achieve results independently and work well as part of a team Qualifications: • High School diploma or equivalent, • Prior experience in medical/reception/customer service in an office environment highly preferred., • Prior experience with medical insurance terminology and general principles highly preferred., • NYS drivers license and reliable transportation OR the ability to travel effectively to assigned geographic locations VIA is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (716)882-1025.