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  • Intake Coordinator
    Intake Coordinator
    16 days ago
    $19–$21 hourly
    Full-time
    Manhattan, New York

    We are seeking a compassionate, organized, and results-driven Intake Coordinator to serve as the primary face and voice of our Social Adult Daycare community. In this role, you will guide seniors and their families through the enrollment process from their very first inquiry. You will be responsible for managing leads, conducting assessments, navigating Managed Long-Term Care (MLTC) insurance or Medicaid eligibility, and ensuring a warm, seamless transition for new participants into our daily programming. Key Responsibilities Lead Management & Enrollment: Serve as the initial point of contact for all inquiries (phone, walk-ins, web leads, and community referrals). Conduct tours of the facility and present our program's value to prospective participants and their families. Intake & Assessment: Complete comprehensive initial intake paperwork, gathering essential social, medical, and functional histories to ensure the program is a safe and enriching fit for the applicant. Insurance & Compliance Navigation: Coordinate closely with Managed Long-Term Care (MLTC) plans, Medicaid representatives, and local social services to verify eligibility, obtain authorizations, and facilitate enrollment approvals. Community Outreach: Build and maintain strong referral relationships with local senior centers, medical offices, hospitals, and community organizations to drive steady enrollment growth. Data & Documentation: Maintain meticulous, HIPAA-compliant electronic records of all prospects, pending enrollments, and active client data. Track conversion metrics and pipeline updates for management review. Onboarding Support: Collaborate with the activities and nursing/care staff to smoothly transition new participants into active daily attendance, ensuring their specific dietary, language, or social preferences are communicated. Qualifications & Skills Experience: 1–3 years of experience in healthcare intake. Experience specifically within an adult daycare, home care agency, or MLTC network is highly preferred. Language Skills: Bi-lingual capabilities in Spanish and English. Communication: Exceptional interpersonal skills. You must be able to discuss sensitive care needs with families experiencing high stress, offering both deep empathy and clear administrative guidance. Administrative Tech: Proficiency with electronic health records (EHR) software and standard office suites (Microsoft Office / Google Workspace). Knowledge Base: Familiarity with local Department of Health regulations, Medicaid eligibility rules, and long-term care insurance navigation. We offer Opportunities for professional growth within a fast-growing care network.

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  • Behavioral Health Counselor
    Behavioral Health Counselor
    23 days ago
    $40 hourly
    Full-time
    Manhattan, New York

    Job Overview We are seeking a passionate and dedicated Mental Health Counselor with a Master of Social Work (MSW) degree to join our dynamic team. In this vital role, you will provide comprehensive mental health services, including psychotherapy, crisis intervention, and case management, to diverse populations. Your expertise will help individuals navigate mental health challenges, develop coping strategies, and achieve their wellness goals. This position offers an exciting opportunity to make a meaningful difference in people's lives through compassionate care and evidence-based practices. Responsibilities • Conduct thorough intake assessments and diagnostic evaluations utilizing ICD-9 and ICD-10 coding systems to determine client needs and treatment plans., • Deliver individual, group, and family counseling sessions incorporating modalities such as cognitive behavioral therapy (CBT), psychodynamic therapy, art therapy, dance therapy, and applied behavior analysis (ABA)., • Implement crisis management protocols and crisis intervention techniques to support clients experiencing acute mental health episodes or trauma, including PTSD care and grief counseling., • Develop personalized treatment plans focusing on behavioral health issues such as addiction counseling, chronic pain management, gender issues counseling, and working with individuals with developmental disabilities or autism., • Maintain accurate medical documentation and medical records in compliance with HIPAA regulations; ensure timely updates using CPT coding for billing purposes., • Collaborate with multidisciplinary teams on inpatient and outpatient cases; participate in clinical research studies to enhance treatment approaches., • Utilize telehealth platforms effectively to provide remote counseling sessions while ensuring confidentiality and data security. Requirements • Master of Social Work (MSW) degree from an accredited institution; valid licensure as a Licensed Clinical Social Worker (LCSW) or equivalent., • Proven experience in mental health counseling within clinical settings such as hospitals, clinics, or outpatient programs., • Strong knowledge of psychotherapy techniques including motivational interviewing, behavioral therapy, psychopharmacology basics, and crisis management strategies., • Familiarity with ICD coding systems (ICD-9/ICD-10), medical terminology, and medical documentation standards., • Experience working with children, adolescents, geriatrics, or individuals with disabilities; including special education environments preferred., • Competence in handling complex cases involving trauma, PTSD, substance use disorders, or chronic pain conditions., • Excellent communication skills with the ability to engage clients effectively through direct support or telehealth services., • Ability to work collaboratively within multidisciplinary teams while maintaining confidentiality per HIPAA guidelines. Join us in delivering impactful mental health services that empower individuals toward healthier lives! We are committed to fostering a supportive environment where your skills can flourish—making a real difference every day through compassionate care and innovative practices. Pay: Up to $40.00 per hour Benefits: • Flexible schedule Education: • Master's (Required) License/Certification: • Certified Social Worker (Required) Work Location: Remote

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