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Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associate's degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) is a plus

Physician Affiliate Group of New York (PAGNY) and the Department of Obstetrics and Gynecology at NYC Health + Hospitals/North Central Bronx has an opportunity for a Vice Chairperson, OBGYN. The Department of Obstetrics and Gynecology is a unified Department across the two campuses of Jacobi Medical Center and North Central Bronx (NCB). Both facilities are members of the largest public health system in the country and serve the diverse community in the surrounding neighborhoods of the Bronx and lower Westchester County. Jacobi and NCB are major clinical affiliates and teaching sites of the Albert Einstein College of Medicine and have recently developed a teaching relationship with City University of New York. NCB is a 232-bed community hospital with a loyal patient following. The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. The faculty represent all specialties within OBGYN including Maternal Fetal Medicine, Genetics, Gynecologic Oncology, Minimally Invasive Gynecologic Surgery, Urogynecology, and Reproductive Endocrinology. The Department focuses on delivering the highest quality care to our patients. We employ multidisciplinary simulation, huddling, and debriefs to promote teamwork and standardize care to continually improve our processes. We have a relatively young faculty that is eager to develop academically and work collaboratively with nurses, midwives and physician assistants to deliver the highest quality care to our patients in a safety net setting. Opportunity Details: Support the Chair in the day to day operations and oversight of clinical functions within the Department and relationships with other services. Clinical Expectation: • 60% Clinical effort., • Clinical coverage will be assigned according to the expertise of the candidate and may include a combination of OBGYN clinical areas such as outpatient practice, inpatient, labor and delivery, and/or GYN surgery., • Responsibilities will include precepting/mentoring of attendings, teaching of residents and medical students, collaboration with midwives, physician assistants and other mid-level providers., • Call coverage will include in house call requirement monthly., • Call coverage may include back up call according to clinical expertise. Academic Expectation: • Promote scholarly activities by faculty and trainees., • Responsibility for the substance, quality, review and evaluation of all research programs within the Department., • Develop and oversee continuing medical education programs for staff at all levels within the Department. Administrative Expectation: • Ensure a culture of open dialogue with all staff, promote healthy team norms, and develop pathways to support staff and promote wellness., • Ensure a culture of diversity and inclusion within the Department. Identify and address areas of inequity by promoting activities that build awareness and acceptance of all individuals., • Ensure faculty meet performance expectations of their services assignment and customer service standards., • Create, implement and maintain defined objectives for OBGYN services for clinical improvement, growth, and the expansion of services. Communication/Change Management Expectation: • Establish appropriate communication channels with physicians, nurse-midwives, NPs, nurses and administration that result in trust, alignment and collaborative working relationships, making patient access to resources a high priority., • Establish open, non-judgmental dialogue, expect a culture of diversity and inclusiveness, welcome constructive criticism from direct reports, admit errors openly, avoid a punitive response to honest mistakes, demonstrate timely responsiveness, and hold others accountable., • Coach, mentor, and develop others to build internal capabilities and the talent that facilitates succession. Qualifications: • Board Certification in General Obstetrics and Gynecology or OBGYN Sub-Specialty, • Minimum 8 years post-residency clinical and administrative experience, • Proven track record of clinical/academic productivity, • Experience working in an academic position with combined clinical, teaching and research experience, • Familiarity with Accreditation Council of Graduate Medical Education (ACGME) requirements for residency education, • Ability/Willingness to cover In-house OB/GYN service call, • Actively involved in faculty recruitment, selection and mentorship, • Demonstrated competence in leadership, management and team building, • Experience leading quality improvement and process improvement work in hospital/healthcare settings, • Must possess strong analytical, interpersonal, and communications skills Wages and Benefits include: Annual Base Salary: $358,955* based on 40-hour work week. The annual total value of the compensation package is estimated at $433,955**, which includes the baseline salary, 401(k) contribution, and other factors as set forth below: • Projected bonus of up to $40,000 (based on previous year’s average), contingent upon meeting quality and productivity targets., • 401(k) Company Contribution (subject to IRS contribution limits):, • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required., • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required., • Annual Continuing Medical Education (CME) Reimbursement., • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days., • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates., • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you., • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family., • Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee., • Healthcare and Dependent Care Flexible Spending Accounts (FSAs)., • Pre-tax employee-paid contributions for commuting expenses. Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page. *Salary Disclosure Information: The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria. **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

The Department of Obstetrics and Gynecology at NYC Health + Hospitals/Kings County is seeking to expand current services with the addition of a full-time Director of Midwifery. Kings County Hospital operates a state-of-the-art Labor and Delivery room and a newly renovated Women's Health Center, which serves residents of Brooklyn and Staten Island. The hospital is academically affiliated with SUNY Downstate Health Sciences University. Kings County is located in the East Flatbush/Prospect-Lefferts section of Brooklyn, close to the 2 and 5 subways. Our patients are diverse, with the majority being afro-Caribbean. Most of our patients are native English speakers. Knowledge of French/Haitian Creole is helpful, but not required. The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. The Director of Midwifery is responsible for the overall planning, development and management of the administrative, clinical, educational, research and evaluative functions required for a midwifery practice embedded within the Department of Obstetrics, Gynecology and Women’s Health. Staff midwives provide primary healthcare in inpatient and outpatient settings within a collaborative model of care to clients across the health spectrum. Opportunity Details: • Evaluates, responds to, reports and assesses the quality of midwifery care, • Responsible for hiring, evaluating and terminating midwifery staff, including implementing performance-improvement measures as appropriate, • Provides and coordinates staff development for midwives and the interdisciplinary team, as applicable, • Participates in lectures and clinical supervision of learners, • Participates in planning and supervision of childbirth and health education programs, • Collaborates with other services and programs, including new program development and maintenance, • Provides clinical midwifery care, • Represents the Midwifery Practice with the Department of OB/GYN and Women’s Health, including involvement in program development and maintenance and new initiatives, • Participates in the New York City Health + Hospitals Midwifery Council and Women’s Health Council, • Is available 24/7 for consultation regarding midwifery care and or sick call service coverage, • Participates in leadership activities within the Department of OB/GYN and Women’s Health Qualifications: • Current NYS license to practice as Midwife, • Board Certified by the American Midwifery Certification Board (AMCB), • Minimum 5 years experience in Clinical and Administrative Midwifery Leadership Exceptional Benefits Include: • Competitive compensation package, • 10% 401K company contribution after one year of service, with 3% company contribution starting day one, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program, • CME days and dollars, • Annual Salary: $160,000.00 Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. The Radiology technologist position encompasses responsible, administrative and clinical activity of varying degrees of latitude. Clinical-level judgement is needed in the daily supervision of radiological functions and patient care, and departmental projects. Responsibilities: • Review exam orders, consult with radiologist, schedule patients and arrange for transportation as indicated., • Identify patient and document all information pertinent to final report in the RIS and on images (PACS)., • Prepare all patients (infants, children, adolescents, adults and geriatric) for radiological procedures requested by the clinician. Arrange for proper protection of patients, public and staff from infectious diseases/materials., • Perform all general diagnostic imaging and routine examination in CT and Angiography., • Assists in performing daily checks of radiographic imaging equipment, immobilization devices and other necessary accessories., • Enters data and maintains documents and logs as required and mandated by the department QA guidelines and various regulatory agencies., • Maintains adequate stocks of supplies and materials needed for use in the department., • Checks equipment for defects prior for use and assures proper use of such equipment through instruction and review., • Report any unexpected patient incidents in accordance with the occurrence report protocol, • Maintain and exercise all mandated radiation safety regulations. Maintain basic care of all the imaging equipment., • All malfunctions are to be reported to management staff whether mechanical, electrical or suspect and service request documentation completed. Maintain a clean and safe work environment for both patients and staff., • Perform other duties as deemed necessary (by supervisory or administrative staff) in the event of emergencies or disasters., • Continue professional growth and development of job-related skills on an ongoing basis. Participate in continuing education activities., • Ensure all examinations are accessioned, documented and sent to PACS for reading. Monitor PACS and RIS incomplete worklists to ensure all exams are completed., • In accordance with HIPM (the health insurance Portability and Accountability Act), staff members will exercise due diligence in ensuring patient privacy and confidentiality. This position is located on Rikers Island Qualifications • Possession of a current valid license as a General Radiological Technologist issued by the State, • of New York., • This license must be presented at the time of investigation to the appointing officer at the time of appointment interview., • Appointees must maintain their license in order to retain the position of Supervising Radiographer; and,, • A minimum of two years of experience as a Radiologist, • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance, • Generous paid time off program, • Eligibility for loan forgiveness through the National Student Debt Forgiveness Center, • Visa candidates are considered For more information about our incredible benefits Click here. Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Pride Health is seeking an Sterile Processing Technician supporting 35+ OR suites, AFC units, and clinics In Rochester, NY 14642. You’ll play a vital role in ensuring surgical instruments and equipment are properly decontaminated, sterilized, and ready for patient care using advanced systems like Getinge T-DOC barcode tracking. Key Responsibilities 🧼 Decontaminate, disinfect (HLD), assemble, and sterilize surgical instruments, trays, and equipment 📦 Inspect, package, and prepare surgical case carts per protocol ⚙️ Operate sterilizers and monitor time, temperature, and pressure for quality assurance 🧪 Perform biological testing, interpret results, and maintain documentation 🛠️ Check, adjust, and maintain medical equipment; send items for repair when needed 🚚 Manage inventory, receive supplies, maintain stock levels, and distribute as required 📊 Ensure quality assurance, sterility compliance, and accurate documentation daily 🏭 Equipment You’ll Work With Sterilizers | Ultrasonic washers | Heat sealers | Cart washers | Aerators | Steris units | Surgical tools & repair equipment Require Qualifications ✔️ Certified Sterile Processor (HSPA or CBSPD) ✔️ BLS (American Heart Association only) ❤️ ✔️ Minimum 3 years of Sterile Processing experience ✔️ Experience in a large hospital (500+ beds) ✔️ At least 6 months of travel SPT experience ✈️ ✔️ 2 professional references (recent roles) ⭐ Preferred Qualifications ➕ Level 1 Trauma Center experience ➕ Certified Endoscope Reprocessor (CER) ➕ Orthopedic tray experience Additional Information: Location: Rochester, New York, 14642 Shift Schedule:5x8 (Evenings, weekends, holidays + on-call/callback as needed) Contract Length:13 weeks with possible extension Pay Range:$28.00-$31.05 Interested? Apply now! Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Position Description The Specialty Sales Representative is primarily responsible for achieving sales forecast and gaining access of promoted products and, subsequently, sales of products within assigned territory. This is accomplished by establishing mutually beneficial, long-term business relationships with influential residents, fellows, attending physicians, pharmacists, and healthcare providers key to the sales success of promoted products. The Specialty Sales Representative is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory. These sales strategies will be implemented through both in-person and remote selling and may vary based on local market need, opportunity, and territory size. The position reports into the Regional Sales Manager. Responsibilities ▪ Achieve daily sales call activity/client deliverables by gaining access to prescribing decision makers and influencing purchasing decisions ▪ Maintain and update current and prospective target prescriber profiles ▪ Keep current with knowledge and understanding of all assigned products, disease states, treatment and market knowledge and competitive products ▪ Maintain a professional image for IBSA Pharma ▪ Participate in all required training and sales meetings ▪ Plan and organize territory to meet sales and detail target prescribers ▪ Produce high quality territory management activities, including pre-call planning, material inventory, call reports and expense reports ▪ (If applicable), maintain sample inventories, distribute samples, comply with sample accountability procedures and policies, comply with the Prescription Drug Marketing Act of 1987 (“PDMA”) ▪ Make complete, accurate and timely submission of all time-keeping, details, call activity, expense reports, and sample activity when applicable ▪ Compliance with Promotional Program, and proper use of promotional materials and promotional expense budgets ▪ Participate or coordinate all meetings, as appropriate ▪ Have appropriate interaction with co-promotional partners or counterparts, if applicable Qualifications ▪ Bachelor’s Degree (4 years B.A., B.S. or equivalent) from an accredited institution ▪ Minimum of two years of B2B sales experience and/or direct selling experience to healthcare professionals in pharmaceutical, biotech, device or healthcare preferred. Experience selling to or working in a healthcare environment (office, medical center, telemarketing pharmaceutical sales) a strong plus and preferred ▪ Proven track record of exceeding sales objectives (top 10%, President’s Club Winner) ▪ Strong negotiation skills and persuasive communication style, strategic thinking & planning skills, and superior organization ▪ Possesses fortitude to sell and compete ▪ Excellent oral (presentation and communication), written, interpersonal skills ▪ Residence within the geography is required ▪ Daly and/or overnight travel required ▪ Participation in training and development programs while abiding by all industry and corporate policies and procedures. ▪ PC skills also required; MUST be proficient in MS Office, including Word and Excel, Microsoft TEAMS, ZOOM ▪ Prior experience using CRM software is desired ▪ Ability to pass applicable drug test, background check and must have a valid driver’s license with a clean driving record Base Salary Range - $70,000 - $90,000 (based on experience)

RECRUITING DIETITIANS FOR ROCHESTER PSYCHIATRIC CENTER Rochester Psychiatric Center (RPC) an Office of Mental Health (OMH) Joint Commission-accredited hospital, is currently recruiting Dietitians for the day shift; Monday – Friday 8:30am – 5:00pm, pass days are Saturdays and Sundays, but will be required to be on call one weekend per month. As a Dietitian, you will be part of a multidisciplinary treatment team and will assist in the food and nutrition program operations, including: • Developing, planning, and approving diets and menus., • Monitoring patient food and fluid intake at meals., • Consulting with healthcare providers on individual diet therapy programs to determine nutritional needs and diet restrictions., • Identifying and recommending activities to improve and maintain individuals' nutritional health., • Providing nutritional care instructions and information to individuals, • Ensuring the integration of cultural, religious, and ethnic foods in the planning and delivery of balanced meals, • Documenting dietary changes or reactions in individuals’ medical records., • Planning and conducting training for both staff and patients in sanitation, safety, nutrition therapy, meal service, shopping, etc., • This position will need to obtain and maintain ServSafe Manager certification (will be offered through employer). About RPC: RPC, a Joint Commission accredited Office of Mental Health (OMH) facility, provides inpatient and outpatient treatment and rehabilitation to adults who have been diagnosed with serious mental illness, residential and community support programs to children and adolescents diagnosed with serious emotional disturbances, and inpatient treatment to individuals who are currently involved with the Criminal Justice System. RPC is committed to supporting underserved individuals, organizations, and communities along with activities and initiatives to reduce disparities in access, quality, and treatment for underserved populations. Benefits and Opportunities: If you would like to join RPC and contribute to a workforce dedicated to public service, we offer the following benefits and opportunities: • NYS medical, dental, and vision insurance, • Access to tuition assistance programs, • Excellent opportunities for advancement & professional growth, • Professional leave for additional learning activities, • Paid time off including vacation, holidays, personal, & sick leave, • NYS Retirement Programs Minimum Qualifications: • Current registration with the Commission on Dietetic Registration (CDR) as a Registered Dietitian (RD) or, • New York State Education Department (NYSED) certification in dietetics-nutrition and have completed a minimum of an additional 400 hours of supervised dietetics practice under the supervision of a RD. Interested Candidates should submit a current CV to: NYS Office of Mental Health Facility Personnel Services 44 Holland Ave Albany, NY 12208 Email: The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at . In order to be hired and to maintain your employment, candidate’s cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists. If appointed and subsequently listed as an excluded individual or entity on any of these lists, you may be terminated from your employment. Background checks are required.

Job Description InstaCare EMS is seeking new and experienced Emergency Medical Call Takers & Dispatchers to work from our Brooklyn headquarters located in Coney Island. What We Offer: • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment Duties and Responsibilities: • Works directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ to arrange ambulance transport, • Verifies patients’ insurance coverage, benefits, and co-pays, • Manages high volume phone calls, • Processes credit card payments, • Knowledge of Medical Terminology, • Familiarity with health insurance plans, including Medicare, Medicaid, and commercial insurance, • Excellent verbal/written interpersonal and communication skills and the ability to communicate clearly in English, • Strong attention to detail, • Effectively multi-task in a fast paced environment, • Ability to establish strong working relationships with personnel from multiple departments and divisions Qualifications: • Previous Emergency Medical Services (EMS) experience, strongly preferred, • Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR eId1GPJ65P

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job Description Healthcare Call Center Representative - Bilingual Preferred VillageCareMAX 112 Charles Street, New York, NY 10014 Hybrid - Must reside in NY, NJ or CT VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team. Some of your daily activities will include: • Handling incoming telephone calls and answering questions for members and providers, • Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care., • Data entry for authorizations under the direction of the Care Management Supervisor., • Arrange appointments with physicians and other health care provider services. Must reside in NY, NJ or CT There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from work leading carries and competitive compensation than we would love to speak with you! Job Posted by ApplicantPro

Job Description This is a remote position. Customer Experience Agent Company: Mind Harbor Psychiatric Services Location: Remote – United States Only Job Type: Full-Time / Part-Time Work Authorization: Applicants must be authorized to work and reside in the United States Compensation: $23 – $35 per hour, depending on experience and qualifications Schedule: Monday–Friday with flexible scheduling options Benefits: Health insurance, paid time off, remote work flexibility, paid training, professional development opportunities, employee wellness support, and career advancement opportunities. About Us At Mind Harbor Psychiatric Services, we are committed to delivering compassionate, personalized, and high-quality mental health care to individuals of all ages. Our team strives to create a supportive and welcoming environment where patients feel valued, respected, and empowered throughout their mental wellness journey. We are seeking a professional and empathetic Customer Experience Agent to join our growing remote team and help provide exceptional support to patients, clients, and internal staff. Position Overview The Customer Experience Agent serves as a key point of contact for patients and clients, ensuring positive interactions and smooth communication across all service channels. This role involves responding to inquiries, resolving concerns, managing appointments and support requests, and delivering an outstanding customer experience in a remote environment. The ideal candidate is patient-focused, detail-oriented, organized, and skilled at communicating with professionalism and empathy. Responsibilities * Respond to incoming calls, emails, and messages from patients and clients in a professional and timely manner. * Assist with appointment scheduling, confirmations, and general service inquiries. * Address customer concerns, resolve issues efficiently, and escalate complex situations when necessary. * Maintain accurate documentation of customer interactions and updates in company systems. * Provide information regarding services, policies, and procedures. * Collaborate with clinical and administrative teams to ensure seamless patient support. * Assist with intake coordination, follow-ups, and administrative support tasks. * Maintain confidentiality and comply with HIPAA and company policies. * Support overall customer satisfaction and contribute to a positive patient experience. RequirementsQualifications * High school diploma or equivalent required; Associate or Bachelor’s degree preferred. * Previous experience in customer service, call center support, patient services, or client relations preferred. * Excellent verbal and written communication skills. * Strong problem-solving and conflict-resolution abilities. * Ability to multitask and remain organized in a fast-paced remote environment. * Proficiency with Microsoft Office, Google Workspace, CRM platforms, and scheduling systems. * Strong attention to detail and professionalism. * Reliable internet connection and dedicated remote workspace required. Preferred Qualifications * Experience in healthcare, behavioral health, or medical office support. * Familiarity with electronic health record (EHR) systems and HIPAA compliance. * Bilingual candidates are encouraged to apply. BenefitsBenefits: Health insurance, paid time off, remote work flexibility, paid training, professional development opportunities, employee wellness support, and career advancement opportunities. Why Join Mind Harbor Psychiatric Services? * Fully remote opportunity for U.S.-based professionals * Flexible scheduling and work-life balance * Supportive and collaborative work environment * Opportunities for growth and professional development * Meaningful work supporting individuals seeking mental health care Join Mind Harbor Psychiatric Services and become part of a team dedicated to delivering compassionate care and exceptional customer experiences in mental health services.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job Title: WelbeHealth Advocate I This is a remote position; however, candidates must reside within commuting distance of the clinic. This is required to support potential in-person needs such as training, responding to power or internet outages, or assisting onsite during launch activities. As this client operates in a fast-paced environment and may pivot quickly, we want to ensure coverage for all scenarios. Role Summary: The Welbe Advocate I is responsible for two primary functions within the Welbe Advocate Hub, based on assignment. A Welbe Advocate I may be assigned to either inbound and/or outbound assignments within the Hub which could include but not be limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry response, clinic-based scheduling and/or other administrative tasks. The Welbe Advocate I will provide outstanding customer service to all stakeholders (participants, families, partners, and team members) and will be responsible for proper documentation and maintaining current and accurate records of all the scheduled appointments. The Welbe Advocate I role requires ability to work in a fast paced, participant centric environment. The Welbe Advocate I must be comfortable with multitask work dynamics while still able to collaborative effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. Duties and Responsibilities: • Answer incoming phone calls, emails, contacts as requests coming into the Hub. Appropriately screen, transfer, resolve and dispose of calls expeditiously which adhering to all process and documentation standards., • Respond to questions and inquiries regarding authorization status and requirements., • Provide eligibility status and benefit information for participants., • Collect/Update and Verify Participant and Provider information as required., • Trouble-shoot and resolve basic issues; escalate to manager when appropriate., • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings., • Communicate regularly with Supervisor and team regarding workload and priorities., • Timely completion of all mandated trainings and education., • Timely completion of all mandated occupational health screenings as needed., • Exercises flexibility in performing assignments as business needs evolve., • Other duties as assigned. Physical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Team Member will work remotely, with travel, including overnight stays, to WelbeHealth offices or events approximately once per month. Team Member must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The WelbeHealth work setting is in an Adult Day Health Center, primary care clinic, other healthcare settings like hospitals, emergency departments and participant home environment with moderate noise levels and controlled temperatures. Physical Requirements - Requires corrected vision and hearing to normal range. Must be to facilitate full day workshops that may require standing and walking. Must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. Requires lifting/carrying up to 65 lbs. and pushing or pulling 150 lbs. using appropriate body mechanics and equipment, with reasonable accommodation if needed. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by Participants and/or their family members who may suffer from comorbidities such as dementia or mental health challenges instrumentation. Required Skills & Experience: -Minimum of one year experience working in a call center environment where a service/support role was primarily performed. -Experience utilizing telephony platforms such as Genesys -Outstanding customer service orientation, especially in telephone and written communications. -Excellent and accurate data entry skills and experience in multiple software platforms. -Must be flexible with work hours. -Problem solving and persistence in the face of challenges. -Excellent organizational and communication skills. -Ability to work independently with minimal supervision. -Demonstrated ability to prioritize in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. -Commitment to unlocking the full potential of our most vulnerable seniors. Preferred Skills & Experience: -Minimum of one year experience working in health care or PACE setting a plus. -Bilingual English/Spanish Required Education: -High School Diploma or Equivalency

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Senior Staff Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 12+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$288,000—$360,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Customer Service Representatives will work in a company office or home office environment. Prior work experience in a call center and healthcare customer service setting is preferred. Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Staff Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 8+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$252,000—$315,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 4+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$180,000—$225,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. • This is a Remote role (Call Center) • Full-Time: Monday - Friday 8am-4:30pm EST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Overview The Customer Care Manager will be responsible for overseeing the daily operations of the call center, managing staff, and ensuring customer satisfaction through efficient and effective service delivery. This role requires excellent leadership skills, a strong understanding of call center technology, and a commitment to achieving performance targets. About Us David Yurman is internationally recognized as America’s foremost luxury jewelry brand. Founded in 1980 by two artists, the company fuses art, fashion and jewelry, inspired by a passion for excellence in craftsmanship and innovation in the classic tradition. Headquartered in a facility in New York City’s Tribeca neighborhood, the company produces more than 250 unique new designs per year and is best known for their iconic Cable Collection introduced in 1983, Silver Ice (diamonds set in silver), South Sea Pearls, and Fine Timepieces, Men's Jewelry, Bridal, High Jewelry and Cable Kids. For over 30 years, artistic inspiration and the pursuit of excellence has established David Yurman as America’s premier jewelry and timepiece designer. The company continues in this tradition as it evolves into an international luxury brand. Responsibilities • Lead and develop a high-performing team of service and service-to-sales professionals, delivering best-in-class client experiences while strengthening product knowledge, skills, and capabilities., • Manage day-to-day operations of David Yurman Customer Contact Center., • Balance improving operational excellence, managing KPI’s and building a progressive and engaged Customer Care Team, • Ensure call queues are actively monitored to achieve SLAs., • Participate in setting, and responsible for achieving team and department goals. Specific attention and effort to achieve new departmental targets for sales and conversion., • Monitor Individual, team, and contact center results to identify areas of strength and areas of opportunity. Review Performance to ensure the attainment of goals & targets., • Develop an understanding of the David Yurman customer and champion their needs, making realizable and innovative recommendations for improvement based on customer and employee feedback., • Support Customer Care Senior Manager in analyzing call center data and generating business reports/metrics. Make data-driven and thoughtful recommendations that contribute to an enhanced Customer experience., • Participate in strategic improvement initiatives., • Facilitates open and creative discussions of procedures and processes fundamental to improving the department’s ability to preempt or resolve customer issues., • Ensure customer retention & satisfaction through stellar service; maintain positive relationships with both Internal & External Customers., • Supporting the creation of an environment of continuous improvement through Quality Assurance and ongoing coaching, formal and informal, • Successfully handle high-level escalations, providing optimal solutions., • Works cross-functionally with other departments. Participate in meetings and projects for proposed or coming initiatives, as required., • Responsible for driving employee engagement, development, and career growth., • Manage & develop CCare team, instilling David Yurman Core Values and an understanding of how good service drives increased sales., • Partner with the Training team to support team engagement through product knowledge, service standards, and business initiatives. Foster a team culture that is receptive to change and improvement., • Responsible for hiring, development, and performance management of staff., • Participate in the selection, interview, and onboarding process of new team members. Qualifications • Minimum 3 years of experience in customer service management within a call center environment., • Excellent leadership and interpersonal skills., • Strong analytical and problem-solving abilities., • Well organized and structured. Project management skills., • Proficiency with call center technology and software., • Experience with Salesforce Customer 360 applications, Teamwork Commerce, other POS systems or Omni Channel platforms is a plus., • Proven experience building and developing teams; ensuring bench strength is available to support company initiatives and growth., • Exceptional communication skills, both verbal and written., • Ability to handle high-stress situations and make sound decisions., • Proven experience as a call center manager or in a similar managerial role., • Experience with luxury brands is preferred. The expected annual salary for this role is $80,000-$95,000. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more. Location Lyndhurst, NJ

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location:Remote (U.S only) Position Responsibilities: • Prepare prior authorization requests received by validating prescriber and member information, level of review, and appropriate clinical guidelines, • Make outbound calls to providers to obtain additional clinical information to ensure substantial clinical information exists to reach a clinical determination for pharmacist review, • Proactively obtains clinical information from prescribers, referral coordinators, and appropriate staff to ensure all aspects of clinical guidelines are addressed for pharmacist review., • Review and analyze pharmacy claims data for proactive outreach and intervention., • Identify, document, and escalate provider concerns to the appropriate internal team including various members of the Prior Authorization Team, • Triage phone calls from members, pharmacy personnel, and providers by asking applicable drug and client specific clinical questions., • Effectively communicate issues and resolutions to members, pharmacy staff, providers, and appropriate internal stakeholders., • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies, • Ensure customer satisfaction, extraordinary customer care, and quality resolution with genuine compassion in a fast paced, startup environment Required Qualifications: • 2+ years of pharmacy technician experience in a PBM, health plan, or in another clinical pharmacy setting, • Experience handling prior authorization requests/understanding of prior authorization requirements required, • National Certified Pharmacy Technician (CPhT) license, required, • High school diploma or the equivalent; Associate's or bachelor's degree is preferred, • Excellent communication, writing, and organizational skills, • Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven call center environment Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$50,000—$60,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: The Clinical Care Pharmacist plays a vital role in promoting safe, effective, and appropriate medication use. This position is responsible for reviewing prior authorization requests, supporting clinical programs, and providing expert guidance to members, providers, and pharmacies. The role combines clinical decision-making with a strong focus on service excellence in a fast-paced, collaborative environment. Position Responsibilities: • Review and make timely, evidence-based decisions on prior authorizations, appeals, and override requests using clinical guidelines and benefit criteria., • Ensure compliance with federal, state, and internal regulations across Commercial, Exchange, Medicare, and Medicaid plans., • Accurately document clinical decisions and maintain thorough records in accordance with regulatory and accreditation (URAC/NCQA) utilization review standards., • Provide clear, empathetic support to members, prescribers, and pharmacies by responding to clinical inquiries via phone, demonstrating professionalism, active listening, and a patient-centered approach., • Stay current with clinical prescribing guidelines, internal policies, and regulatory changes, and apply them to daily responsibilities., • Follow all internal procedures, job aids, and HIPAA guidelines to protect patient privacy and data security., • Identify and report potential fraud, waste, and abuse., • Support training and development of new and existing team members as needed., • Minimum of 6 months to a year of prior authorization experience, • Active, unrestricted, pharmacist license, • Bachelor's or Doctor of Pharmacy degree, • Minimum of 2 years of pharmacy practice experience, • Experience in managed care or pharmacy benefit management (PBM), • Strong communication, writing, and organizational skills, • Ability to manage multiple priorities in a high-volume, metric-driven environment This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$125,000—$125,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts, • Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 5+ years of software engineering experience with 2+ yrs of Management experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$216,000—$270,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Join our Spiritual Care team as a Per Diem Chaplain! Role Overview: As a Per Diem Chaplain at Memorial Sloan Kettering Cancer Center, you will provide compassionate spiritual and emotional support to patients, their loved ones, and staff across a diverse healthcare environment. You will serve as an important member of the interdisciplinary care team while helping support the spiritual, religious, and emotional needs of those navigating serious illness and treatment. Key Responsibilities: * Provide spiritual care, counseling, and emotional support to patients and caregivers in both individual and group settings * Support patients and families with religious observances, rituals, and spiritual practices across diverse faith traditions * Collaborate closely with interdisciplinary teams, including participation in rounds and patient care discussions * Document spiritual care interventions within the electronic health record (EHR) * Participate in on-call and holiday coverage as part of the Spiritual Care team * Serve as a resource to staff regarding spiritual care needs, cultural sensitivity, and religious practices Key Qualifications: * Bachelor's Degree required; Master's Degree in Theology, Divinity, Spiritual Care, or related field preferred * 2-4 years of spiritual/pastoral care experience preferred * Enrollment in or completion of Clinical Pastoral Education (CPE) required; four units of ACPE preferred * Actively working toward certification through a recognized chaplaincy organization (APC, NACC, NAJC, or equivalent) * If ordained, must be in good standing with the endorsing religious body Core Skills: * Compassionate patient and family support * Strong interpersonal and communication skills * Ability to work collaboratively within interdisciplinary healthcare teams * Cultural humility and sensitivity across diverse faith traditions * Professionalism, empathy, and emotional resilience Additional Information: * Location: Main Hospital Campus, 1275 York Avenue, New York, NY * Schedule: Per diem as needed, primarily for weekends and holidays * Reports to: Director, Social Work Pay range: $41.03 - $53.29 (varies based on experience) - 10% differential for weekends Helpful Links: * Pay Range: $18.00 - $170.00 FSLA Status: Non-Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role (Call Center) • Full-Time: Monday - Friday 8am-4:30pm EST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role (Call Center) • Full-Time: Mon- Fri 8AM-4:30 PM EST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at ___. We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our .

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. • This is a Remote role (Call Center) • Full-Time: Monday - Friday 8am-4:30pm EST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. • This is a Remote role (Call Center) • Full-Time: Monday - Friday 8am-4:30pm CST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. • This is a Remote role (Call Center) • Full-Time: Monday - Friday 9 am to 5pm EST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA-II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills. Principle duties and responsibilities: • Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information., • Works cooperatively with other team members and departments to develop effective and timely solutions for customers., • Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions., • Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems., • Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues., • Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call., • Provides assistance and mentorship to CSA-I analysts as needed., • Collaborates with peers and extended departments to provide timely resolution to customer problems. Required Skills: • Excellent communication skills; verbal, written, and electronic., • Strong technical troubleshooting and problem-solving skills across a variety of platforms and proprietary products., • Good organizational skills and the ability to work within deadlines and while speaking with customers., • Exceptional customer service skills and positive customer focus., • Good understanding of Information System components - including database, User Interface, and inter-application communication and processing logic., • Ability to identify learning opportunities and self-educate where resources and opportunities are present Preferred Skills: • Efficiency, • Organization and planning, • Attention to detail, • Proactive, personal initiative, • Process driven approach to getting things done, • Collaborative problem solving, • Professional call handling and communication skills, • Accountability, • Integrity, • Positive attitude Required Qualifications: • BS/BA degree in computer systems or related business, scientific, technical or engineering disciplines, OR relevant technical certification, OR more than one (1) year solid experience with supporting customers for ISP's, ASP's, or for software and business applications., • Must enjoy working in a fast-paced dynamic, collaborative environment., • Must have a professional demeanor and a positive attitude., • Must be able to self-direct and proactively engage where opportunities for improvement and challenges present themselves., • Must be flexible to work 8 hours shifts within normal Customer Care Center hours, which is from 5:00 a.m. to 6:00 p.m. Mountain Time Zone, Monday through Friday. Must be able to share, in rotation, on-call weekend and holiday customer support., • Able/willing to travel up to 20% annually. Good To Have: • Healthcare or Supply Chain experience, • Personal drive to succeed Estimated hourly compensation: $21.63 - $26.92 The base hourly range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

Thank you for considering Progyny! The Member Experience Intern will support Progyny's Experience team by helping create clear, insightful summaries of real member journeys. These summaries play an essential role in understanding how members navigate their fertility and family-building benefits, where theyencounterfriction, and how Progyny can continue improving support across clinical, digital, and service touchpoints. Progyny [NASDAQ: PGNY] is a leading healthcare company reshaping family building by providing innovative fertility benefits to millions of people. Progyny has refined a differentiated approach to plan design, network development, and member experience that enables members to achieve more favorable outcomes than national averages along key fertility metrics. Progyny's internship program begins June 2nd, 2026 and culminates in a presentation to senior leadership. What you'll do... * Lead and collaborate cross functionally across all departments to support Progyny's growth initiatives in conjunction with requirements from leadership * Develop data and analytics models that elevate the Voice of Customer across variable feedback channels including surveys, call center data, and digital data. * Organize interview opportunities with internal and external partners to validate Voice of Customer assumptions and support data model architecture. * Assist in the project management of our Voice of Customer program development including new vendor partner integrations. * Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders. * Experience opportunities to use your skills in impactful projects, meetings and presentations to senior leadership. * Constantly be challenged to generate net new solutions to solve member or client problems. About you... * Must be enrolled in a graduate program * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables * Organized and methodical with strong attention to detail * Comfortable collaborating with and presenting to executives * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Prefers to work independently with clear initial guidance/requests leveraging cross-functional resources and teams * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Legal Intake Specialist Role Overview Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus) Compensation: $100,000 • Salary: base $52,500 (additional $3k if pass a Spanish Assessment) + Incentives and bonuses, • Commuter benefits / Parking reimbursement, • Medical/Dental/Vision, • PTO, • 401k, • Company Culture Events All new hires are on a 90-day probation period – any incentives/bonuses paid after probation period.

Thank you for considering Progyny! We are seeking a Senior Contact Center Telephony Administrator to support Progyny's continued growth. This role will serve as a subject matter expert across contact center platforms, owning the design, configuration, and optimization of telephony systems that power both inbound and outbound operations. The ideal candidate brings strong experience in cloud contact center platforms, with a focus on scalability, automation, and performance optimization. Experience with Five9 is preferred. You will partner cross-functionally with Operations, Workforce Management, and Systems teams to drive efficiency, improve reliability, and enhance the overall member and agent experience. What you'll do... * Serve as the primary subject matter expert and point of contact for contact center telephony platforms (CCaaS), supporting VoIP systems, routing logic, and integrations * Design, configure, and optimize inbound and outbound call flows, including agent and skill-based routing, queue management, and call distribution strategies * Own and manage predictive and preview dialer strategies, including campaign setup, pacing optimization, and performance tuning * Support and enhance IVR systems, including call flows, self-service options, and menu optimization to improve routing accuracy and reduce transfers * Partner with business stakeholders to translate operational needs into technical solutions * Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve stability and performance * Collaborate with Workforce Management and Operations teams to ensure alignment between staffing models and telephony configurations * Identify opportunities for automation, system enhancements, and integration improvements across platforms (e.g., CRM, WFM, analytics tools) * Maintain documentation of system configurations, processes, and best practices * Stay current on industry trends, platform capabilities, and emerging technologies to continuously improve the contact center ecosystem * Provide ad hoc support and training to internal teams as needed About you... * Bachelor's degree or equivalent professional experience required * 4+ years of experience administering contact center telephony platforms (CCaaS environments) * Proven success and Hands-on experience with inbound/outbound call routing, IVR configuration, and dialer management (predictive dialing, etc. strongly preferred) * Experience with multiple platforms preferred (e.g., Five9, Genesys, NICE, Amazon Connect, etc.). The current platform is Five9 so that would also be preferred. * Familiarity with workforce management platforms (e.g., Verint) preferred * Experience integrating telephony systems with CRM platforms such as Salesforce preferred * Integration with PowerBI, CallMiner (or other tool) and Five9 or other systems telephone system preferred * Strong analytical skills with the ability to interpret performance data and translate insights into system improvements * Proficiency in Excel and other business tools (Word, PowerPoint, etc.) * Excellent problem-solving, communication, and stakeholder management skills * Ability to operate independently in a fast-paced, cross-functional environment Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $73,000 - $88,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As a Platform Engineer at Thyme Care, you will join a team focused on building the infrastructure, developer tooling, and workflows that help drive high-quality interventions for our members with cancer. You'll partner closely with other engineering teams to improve the internal platform, reduce operational friction, and support feature development. This role is well suited for a senior engineer who enjoys owning ambiguous platform problems from discovery through delivery. • Lead medium-to-large platform initiatives end-to-end, from early discovery and technical design through rollout and adoption., • Own and evolve our AWS platform (including EKS, RDS, networking) using Terraform and other infrastructure-as-code tools., • Build and maintain internal Python libraries and Kubernetes tooling that abstract away infrastructure complexity, letting other engineers self-serve deployments with minimal platform help., • Improve our CI/CD pipelines by building and maintaining reusable workflows, optimizing performance, and enhancing our deployment and rollback capabilities., • Partner with engineers across the organization to improve developer experience through better tooling, clearer workflows, and team enablement., • You have strong experience with infrastructure-as-code (we use Terraform), CI/CD (we use Github Actions), and service observability (we use Datadog and PagerDuty)., • You've deployed and managed containerized workloads (we use Docker, Kubernetes, Lambda) in a cloud environment (AWS experience strongly preferred)., • You've used Python in a professional context (we use it for scripting, DevEx tools, infrastructure frameworks, and more)., • You have participated in an on-call rotation, and you're comfortable using an observability stack to monitor production and troubleshoot issues that arise., • You have built and supported internal developer platforms as a product, with attention to usability and adoption., • You have experience in healthcare, health tech, or another regulated environment. Strong engineering foundation. You bring production-grade engineering skills — clear design documents, maintainable code, building test coverage, setting SLAs, and deploying to a cloud environment using infrastructure-as-code. Collaborative engineering. You help foster a team environment where engineers trade ideas and feedback with each other at every stage of the process (roadmap brainstorming, design documents, code reviews, retrospectives, and more). Self-directed learning and team-wide teaching. You're comfortable independently keeping up with industry best practices, and you take the time to share relevant ideas and best practices with the team. Security & compliance mindset. You understand the distinct risks associated with managing sensitive data and deploying systems within regulated sectors. User empathy. You build infrastructure with users in mind — whether they're engineers, data scientists, our Care Team, or our members — prioritizing reliability and security. Pragmatism. You are driven by problems, not solutions. You prioritize solving the most important problems in the simplest way possible. Comfort with ambiguity. You have a proven track record of success in scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $175,500-$195,000. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Job Description Certified OR Tech / Surgical Tech (CST) – Flushing, NY 11355 Contract Duration: 8 Weeks Shift: Mid Shift (3:00 PM – 11:00 PM) Schedule: Monday – Friday | 5x8-Hour Shifts Pay Rate: • Local: $30–$33/hour (based on experience), • Prepare, clean, inspect, sterilize, and distribute surgical instruments and medical equipment, • Operate autoclaves, gas sterilizers, and related sterilization equipment per hospital protocols, • Maintain strict sterile technique and infection prevention standards in all processes, • Assist operating room staff with case setup and instrument preparation, • Inspect and assemble surgical trays, ensuring proper functionality and completeness, • Maintain inventory and organize sterile processing supplies, • Document sterilization cycles and maintain accurate processing records, • Handle transportation of surgical equipment and instrument trays safely, • Follow all hospital safety policies and regulatory compliance standardsRequired Qualifications, • High School Diploma or equivalent, • Central Service Technician Certification required, • Minimum 1 year of central sterile processing experience, • Strong knowledge of surgical instruments, autoclaves, and sterilization systems, • Understanding of infection control and sterile processing procedures, • Ability to lift, push, and handle heavy instrument trays and equipment, • Strong organizational and communication skillsPreferred Qualifications, • Certified Surgical Technologist (CST) program completion preferred, • CRCST certification preferred, • Prior experience in a Level I Trauma Center preferred, • 3+ years of sterile processing experience preferred For more details contact at or Call / Text at 516-862-1169. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description Behavioral Health Subject Matter Expert - New York State (Statewide) (#R10229) Location: New York State (Statewide, Remote) Employment Type: Part-Time Contract (0.5 FTE) Hourly Rate: $25.00/hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: The Behavioral Health Subject Matter Expert (BH SME) provides specialized clinical and systems-level expertise on Tobacco Use Disorder (TUD) within behavioral health settings, with a focus on integrating evidence-based guidelines into health systems that serve people living with serious mental illness and substance use disorders. The BH SME supports the development of tools, resources, and best practices, and contributes to report writing and grant deliverables for the statewide Center for Health Systems Improvement. Why Join Us? • Competitive Compensation: $25.00/hour, • Work Schedule: Part-time (0.5 FTE) with long-term contract stability (5-year term), • Professional Growth: Shape statewide behavioral health initiatives, • Education: Advanced clinical degree in psychology, social work, psychiatry, psychiatric nursing, or related behavioral health field (e.g., PhD, PsyD, MD, DO, DNP, LCSW, LMHC, or equivalent)., • Experience:, • Demonstrated experience working in behavioral health settings serving individuals with serious mental illness and/or substance use disorders, preferably within health systems or community-based organizations., • Experience implementing or advising on evidence-based practices or systems-level interventions in behavioral health or chronic disease care (e.g., tobacco cessation, substance use treatment, or integrated care)., • Experience contributing to written reports, proposals, or program deliverables in public health, behavioral health, or health systems projects., • Technical Skills: Familiarity with evidence-based guidelines for treating Tobacco Use Disorder and related clinical practice guidelines for behavioral health populations., • Soft Skills:, • Strong subject matter expertise in behavioral health, TUD, and health disparities, including understanding of the needs of populations disproportionately affected by commercial tobacco., • Ability to translate clinical and scientific evidence into practical tools, workflows, and policies for health care organizations., • Excellent written communication skills for contributing to reports, guidance documents, and educational materials., • Strong interpersonal and consultation skills for working with program leads, QI advisors, health system leaders, and front-line providers., • Provide subject matter expertise on behavioral health and TUD, including guideline-concordant assessment, diagnosis, and treatment approaches, with attention to priority populations disproportionately affected by commercial tobacco use., • Contribute to the design and refinement of clinical workflows, protocols, and decision-support tools that embed evidence-based TUD treatment into behavioral health care systems, including screening, counseling, medication use, and follow-up., • Advise on best practices for implementing systems-level strategies identified in the PHS Clinical Practice Guideline (screening systems, provider training/resources/feedback, and dedicated staffing) in behavioral health organizations., • Collaborate with QI, program, and data staff to interpret behavioral health system data and identify gaps, barriers, and opportunities to improve TUD treatment delivery and health equity., • Assist with the development of educational materials, training content, and technical assistance tools tailored for behavioral health providers and organizational leaders., • Provide expert input into written reports, proposals, and other contract deliverables, ensuring technical accuracy, alignment with the RFA scope of work, and clear linkage to project outcomes., • Support the identification and dissemination of best practices related to emerging nicotine delivery products and their impact on behavioral health populations, including strategies to counter industry disinformation. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives.

Job DescriptionCertified OR Tech / Surgical Tech (CST)Location Flushing, New York Job Overview A healthcare facility in Flushing, New York is seeking an experienced Certified OR Tech / Surgical Tech for a mid-shift assignment supporting surgical and central processing operations. The ideal candidate will have strong sterilization knowledge, central processing experience, and the ability to work in a fast-paced surgical environment. Shift Details • Monday – Friday, • 3:00 PM – 11:00 PM, • 8-week assignmentResponsibilities, • Support surgical services and sterile processing operations, • Prepare, sterilize, and distribute surgical instruments and equipment, • Operate autoclaves and gas sterilizers safely and effectively, • Maintain sterile technique and infection prevention standards, • Inspect instruments and trays for cleanliness and functionality, • Assist with equipment transport, stocking, and organization, • Ensure compliance with hospital sterilization and safety proceduresRequirements, • High School Diploma required, • Central Service Technician Certification required, • Minimum 1 year of central processing experience required, • Knowledge of surgical instruments, autoclaves, and gas sterilizers required, • Physical ability to lift, push, and pull heavy equipment required, • Strong organizational and communication skillsPreferred Qualifications, • CRCST certification preferred, • Certified Surgical Technologist course completion preferred, • On-the-job surgical tech training accepted, • Experience in Level 1 Trauma Centers preferred

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Wellness Clinician-Not Licensed, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Department: PACT 1 Salary: $55,000- $60,000 Location: 373 Clermont Terrace, Union, NJ Work hours: Monday – Friday 8:00am – 4:30pm Full time- 40 hours’ weekly Position Overview: The master’s level Wellness Clinician-Not Licensed provides clinical supervision to the team in conjunction with the Team Leader and other licensed professionals such as the psychiatrist. Provides clinical support for the team, providing supervision, skill assessment, and teaching. Utilizes best practices and strategies. In collaboration with team leader, ensures that clinical interventions are effective, stage-based and tied directly to the recovery plans of persons receiving services. As part of a multi-disciplinary, core services team, provides assessment and direct service for people with seriously and persistently mentally illness enrolled in the PACT Program. [Per NJ PACT regulations, clinical supervision may be provided by a master's level mental health professional. Often, supervision is provided to the team by the PACT Team Leader (licensed or unlicensed) and wellness clinician (licensed or unlicensed) in conjunction with the. Psychiatrist and Director]. Essential Job Functions: • Clinical supervision and direction in conjunction with the team leader and the teams’ licensed staff member to the PACT team, emphasizing a peer clinical supervision approach, and individual supervision on a monthly basis. Provides monthly supervision for direct reports and seeks out monthly supervision from own supervisor., • Co-facilitation of clinical meetings, • Ensure clinical interventions are evidence-based, stage-based, and lead to recovery goal attainment, • Staff development activities, with help from the team, including orientation of new staff, in-service training, individual supervision and staff performance appraisal, • Within the team, development of clinical assessment, comprehensive assessment and a Recovery Plan, often focusing on clinical needs of the person receiving services. Ensures documentation is completed on time and with quality in adherence to DMHAS/Medicaid standards., • Mental health education, community living skill training and supportive counseling in the home and other natural environments to persons served and significant others, often focusing on substance abuse education needs of the consumer, • Assessing service recipients stated concerns, mental illness symptoms, and behavior in response to medication and monitors for medication side-effects during the provision of observed self-administration and during ongoing face-to-face contacts, • Medication education to both individuals and family/significant others (with service recipient consent)., • Coordination of services with other community mental health and non-mental health providers, as well as other medical professionals, • Ensures the team develops WRAP and Psychiatric Advance Directives that includes stage wise treatment utilizing Motivational Interviewing, Cognitive Behavioral Interventions and Teaching Strategies., • Ensures the team utilizes evidenced based practices, including motivational interviewing, IDDT, CBT skills,, • IMR, Trauma Informed Care, Permanent Supportive Housing and Career Development when engaging individuals with their recovery, • Crisis intervention services for persons served with acute psychiatric needs whose circumstances and conditions require rapid intervention., • 24 hour on-call coverage on a rotating schedule with the ability to respond immediately to individuals by phone or in person, • Rapid and flexible response to crisis, including but not limited to: accompanying the person to the local screening center or psychiatric emergency service and remaining with the person during the assessment process, • Assessment of individuals’ daily living skills, and teaching individuals needed skills in the areas of budgeting, cooking, laundry, cleaning, shopping, personal hygiene, transportation, self-advocacy and ways to maintain housing, • Support to assist persons served to find and maintain employment and/or education/training, • Outreach to newly enrolled individuals and encourages those reluctant to accept mental health services through interventions with them and/or family members and friends concerned with their welfare, • Implementation of staff development activities including orientation of new staff, in-service training, individual supervision, and staff performance appraisals, • Master’s Degree in Counseling, Psychology, Social Work or related area required, • 2 years’ post-Bachelor’s experience working with individuals with serious and persistent mental illness, • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP

Job Description Large integrated health system seeks a Family Medicine Physician in Connecticut! Multiple locations available! Hebron, Meriden, New London, and Windsor Anna Craig 843-297-4123 About the group: • Cares for 17,000 patients daily, reaching one in every two Connecticut residents annually, • Network of 2,000 providers, • 7 hospitals and more than 400 care sites statewide, • Stable, growing nonprofit healthcare organization, • 501(c)(3) nonprofit status Benefits: • $255,000 - $355,000 / year, depending on experience, • Uncapped wRVU incentive - estimate an additional $50K-$70K, • Sign-on bonus or pre-hire bonus/ residency stipend, • Comprehensive benefits - Health Insurance (with prescription drug coverage), Dental Insurance, Vision Insurance, Life Insurance, etc., • 1.5 months off per year, paid!, • Loan repayment support, • Relocation stipend About the role: • Full time, Monday-Friday, • Option for a 4 day work week, • 100% outpatient, office based primary care setting, • Seeing peds and adults, • Phone call only - 2 call weekends per year and 1 weeknight every 2 month Background: • MD / DO, • BC / BE Family Medicine, • H1B About the area: Ideally situated between Boston and New York City, Connecticut offers you and your family the finest schools in the nation; four beautiful seasons of recreational activities, and options to live at the shore, in leafy suburbs, or in vibrant urban areas. Located just 60 minutes from Manhattan, Medical Center is located in one of the most desirable communities in the northeast. Choose to live on the shore, in leafy suburbs offering some of the finest public schools in the nation, or vibrant urban areas. For more information: Anna Craig 843-297-4123

Job DescriptionAnesthesiologist – Community Hospital | New York City, NY | $680K-$800K+ Annual Compensation A premier community-based hospital in New York City is seeking a board-certified or board-eligible Anesthesiologist to join their collaborative anesthesia team. This position offers exceptional earning potential, work-life balance, and the opportunity to practice high-quality perioperative medicine in one of the world's most vibrant cities. The ideal candidate will provide anesthesia services for a manageable case mix focusing on orthopedic and general surgery procedures while working alongside experienced CRNAs in a supportive hospital environment. Key Responsibilities • Administer general anesthesia, regional anesthesia, and monitored anesthesia care for surgical procedures, • Provide clinical supervision and collaboration with Certified Registered Nurse Anesthetists (CRNAs), • Perform pre-operative patient assessments and anesthesia evaluations, • Manage intraoperative anesthesia care for orthopedic surgery and general surgery cases, • Conduct post-operative patient monitoring and pain management protocols, • Execute regional anesthesia techniques including nerve blocks and lumbar punctures, • Participate in shared call rotation with post-call day off, • Maintain accurate documentation within Meditech EHR system, • Collaborate with surgical teams, nursing staff, and hospital administration, • Ensure compliance with hospital policies, patient safety standards, and quality metricsRequired Qualifications, • MD or DO degree from an accredited medical school, • Completion of ACGME-accredited Anesthesiology residency program, • Board certified or board eligible in Anesthesiology by the American Board of Anesthesiology (ABA), • Active or eligible for New York State medical license, • Current ACLS (Advanced Cardiovascular Life Support) certification, • Current PALS (Pediatric Advanced Life Support) certification, • Current BLS (Basic Life Support) certification, • Active or eligible DEA license, • Proficiency in airway management, endotracheal intubation, and ventilation techniques, • Strong clinical skills in regional anesthesia including nerve blocks and neuraxial procedures, • Excellent communication and interpersonal skills for multidisciplinary collaboration, • Detail-oriented approach with strong critical thinking and decision-making abilities, • Compassionate patient care philosophy, • Experience with Meditech EHR system preferredCompensation & Benefits Package, • Highly competitive base salary of $680,000 annually, • Income potential up to $800,000+ with additional shifts and call coverage, • Generous sign-on bonus, • Comprehensive relocation assistance package, • Full medical malpractice insurance coverage with tail coverage, • Complete health insurance benefits including medical, dental, and vision, • CME allowance and paid time off for continuing medical education, • Retirement savings plan with employer contributions, • Paid time off and holiday scheduleSchedule & Work Environment, • Manageable day shift schedule starting at 7:00 AM, • Shared call rotation with guaranteed post-call recovery day, • Bread-and-butter anesthesia case mix focusing on orthopedic and general surgery, • No transplant anesthesia or pediatric ICU responsibilities, • Balanced mix of independent practice and CRNA supervision The clinical practice focuses on bread-and-butter anesthesia cases without the high-acuity stress of transplants or pediatric critical care, allowing you to practice high-quality perioperative medicine without burnout. The collaborative team environment, comprehensive benefits package including full malpractice coverage, and the opportunity to live and work in New York City make this an ideal position for anesthesiologists seeking both professional growth and personal fulfillment. Whether you're an experienced anesthesiologist looking for better work-life balance or a recent graduate seeking a strong platform to build your career, this community hospital position offers the perfect combination of competitive compensation, clinical variety, team support, and urban lifestyle in America's greatest city. Apply Today If you are a qualified Anesthesiologist passionate about delivering excellent patient care in a supportive, community-focused environment while enjoying exceptional compensation and the excitement of New York City living, we encourage you to apply today. This is a rare opportunity to join a respected anesthesia department that values work-life balance, professional development, and physician wellness. Take the next step in your anesthesia career – submit your application now and discover why talented anesthesiologists choose to build their careers with us.

Job Description Family Nurse Practitioner (Full-time, Part-Time, Per Diem) Central / Northern New Jersey Brand new facility opening Fall 2024 in the heart of Jersey City! Join a fast growing 5-star highly rated Pediatric Urgent Care Practice! We are currently seeking a Family Nurse Practitioner to join our team! You will focus on providing high quality patient care as part of a strong & vibrant healthcare team. Positions also available in Totowa, NJ as well as Union, NJ & Metuchen, NJ. Full Malpractice provided! Benefits & PTO provided... Requirements: * Current NJ state registered nurse license. * Current NJ state license as an advanced registered nurse practitioner with prescriptive authority. * Current PALS certification * Minimum three years of professional nursing experience in a clinic setting, plus two years of nurse practitioner experience. * Valid driver’s license * Excellent interpersonal and communication skills * Strong customer service skills with a teamwork approach Description: This position is responsible for providing pediatric urgent care services, including assessing, diagnosing, prescribing, treating, and educating patients. Works closely with physicians and other clinicians in a team approach to patient care. 11 hour shifts - No on-call - strong clinical team. Lab on-site & X ray. Responsibilities: 1. Assesses patient status by obtaining health history through patient/family interviews and chart reviews; assessing/presenting illness, risk factors, family history, psychosocial situation, and cultural factors; and performing appropriate physical examination., 2. Orders/performs appropriate laboratory diagnostic and other screening tests. Seeks other information as needed, including consultation with physicians., 3. Integrates data to determine diagnosis and therapeutic plan, including identification of any health risks., 4. Develops and implements treatment plan by prescribing/dispensing medications and/or injections in compliance with medical practice guidelines and state laws. Handles minor lacerations., 5. Instructs patient/family regarding medications and treatments. Educates patients regarding health promotion/illness prevention. Recommends appropriate community resources to meet patient/family needs., 6. Communicates appropriate case management information to other professionals and community agencies., 7. Prepares documentation for medical records including updating patient medical chart by posting examination and test results, diagnosis, medications, and treatment in written/computerized manner., 8. Participates in peer reviews, chart reviews, staff education, clinical guideline development, and other continuing education and quality assurance activities to demonstrate compliance with standards, regulations, policies, and procedures., 9. Acts as consultant/collaborator to clinical team on area of specialty. Complies with patient confidentiality requirements. Promotes patient advocacy.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Executive Director, the Medical Director of La Casa de Salud, Inc (LCDS) is responsible for clinical oversight and leadership of all medical services provided by the organization. This position ensures the delivery of high-quality, patient-centered care that meets the needs of the community served by LCDS. The Medical Director will establish, implement, and maintain the highest standards of professional medical care for patients, guiding clinical protocols and fostering a culture of excellence in healthcare delivery. In addition, this role involves identifying and implementing innovative ambulatory care services tailored to the patient population and community at LCDS. KEY ESSENTIAL FUNCTIONS • Recruit, supervise, and evaluate the performance of medical personnel, including physicians, medical subspecialists, dentists, and mid-level practitioners., • Collaborate with the Executive Director and senior leadership to align clinical operations with the organization's strategic goals., • Provide clinical oversight of all clinical programs., • Oversee laboratory contract services and monitor contracts for medical supplies, services, and equipment., • Maintain a panel of patients, as duties will allow., • Participate in overall program planning and coordinate with other clinical areas such as MAT, Mental Health, Nutrition, Specialties, and Dental to ensure the integration of all clinical services within the FQHC, as well as services offered at locations with co-located services such as Health Homes and OTP., • Establish and coordinate services with other medical facilities, particularly local area hospitals, to ensure continuity of care for the Center's patients., • Establish and maintain medical protocols for all areas of medical practice and modify them as necessary, consistent with evidence-based standards set by various accrediting and governmental review organizations., • Coordinate with the QI/Pop Health Leader and participate in a Quality Improvement Committee and QI activities., • In collaboration with the Site Managers, monitor patient utilization and medical staff productivity to ensure timely patient access to medical services and cost-efficient operations., • Lead meetings with the staff and providers and contribute to the planning and execution of bi-monthly and annual All-Staff meetings., • Coordinate in-service training programs for clinical staff., • Attend/present at Board of Directors meetings, annual Board Conferences, staff meetings, in-service meetings, community meetings, and conferences as assigned., • Participate in the preparation of the clinical service budget and provide justification for clinical expenditures., • Prepare for regulatory agency site visits., • Develop and implement monitoring activities to ensure the appropriate maintenance of clinical records., • Coordinate with Operations and Risk Management to review all site accident/incidents related to patient/client care, provide input into the actions necessary to resolve identified problems, and implement corrective actions as necessary and appropriate., • Ensure physician participation in the Interdisciplinary Care Planning process., • Ensure compliance of all medical staff with the rules, regulations, and bylaws of the Medical Department, as well as all applicable facility policies and procedures. Initiate action in cases of non-compliance., • Provide after-hours call coverage on a rotational basis., • A Minimum of three years experience as a Medical Director or in a similar leadership role in a healthcare setting, preferably FQHC, • Medical Degree (MD) or Doctor of Osteopathic Medicine (DO) from an accredited school., • Successful completion of a residency program., • Current and unrestricted NYS License and registration as a physician., • Admitting privilege to at least one geographically accessible acute care hospital., • Clinical experience (minimum of 5 years preferred) practicing prima1y care, preferably in a community health center serving culturally diverse and under-served patient populations., • Board Ce1tified/Board Eligible., • DEA required, • Experience in the development and management of quality, risk and utilization review processes. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are hiring a high-performing Sr. Analyst/Associate to join the Office of the CEO, reporting directly to the Chief of Staff. This role sits at the center of the company's decision-making engine. You will combine structured project management with rigorous KPI and data analysis to keep the organization aligned, accountable, and executing at a high level. You'll support CEO and Chief of Staff initiatives, build performance reporting, coordinate cross-functional workstreams, and help ensure critical priorities move forward with clarity and speed. This is the ideal role for someone who is analytical, detail-oriented, organized, and motivated by the challenge of helping a high-growth company operate with discipline. What You'll DoKPI Tracking, Analysis & Performance Insights • Build and maintain dashboards, models, and reporting that highlight business performance and emerging trends., • Analyze core metrics to identify inflections, risks, and opportunities, then translate findings into clear insights for the CEO and Chief of Staff, • Partner with analytics and operational leaders to ensure reporting is accurate, consistent, and reflective of the company's priorities, • Contribute to monthly/quarterly reviews, CEO summaries, and data-driven narrative updatesProject Management & Execution, • Manage cross-functional projects end-to-end, ensuring clarity of scope, timelines, milestones, and expected outcomes, • Track CEO- and Chief of Staff-led initiatives, keeping deliverables on pace and escalating risks with proactive solutions, • Build project plans, trackers, and operating systems that keep workstreams aligned and moving quickly, • Support execution of company operating rhythms including OKRs, planning cycles, leadership offsites, and executive meetingsCross-Functional Leadership Support, • Coordinate with senior leaders to ensure alignment, follow-through, and accountability on high-priority deliverables, • Prepare materials for executive team meetings, management meetings, and CEO prep sessions, • Support the Chief of Staff in translating the CEO's priorities into clear communication, action items, and structured follow-ups, • Help ensure the right information flows between teams at the right time to enable fast, high-quality decision-makingExecutive-Ready Communication, • Draft clean, structured memos, presentations, and summaries for CEO use internally and externally, • Manage preparations for company wide all-hands, • Prepare briefing materials for meetings, synthesize discussions, and document next steps with precision, • Operate with exceptional attention to detail - every document should be final-qualityWhat We're Looking For, • 2–5 years of experience in investment banking, consulting, private equity, corporate strategy, or an analytical operating role, • High performer with meaningful ownership experience, such as managing complex processes, coordinating across teams, or leading workstreams in demanding environments, • Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus, • Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus, • Proven project management skills: organized, deadline-driven, and able to manage multiple workstreams simultaneously, • Meticulous attention to detail and a commitment to producing high-quality work, • High degree of initiative and independence, with the ability to drive work forward in a fast-paced, ambiguous environment, • Excellent written and verbal communication, with the ability to distill complexity into clarity, • Operates well under pressure and works effectively with tight timelines, • Deep alignment with Charlie Health's mission and a desire to contribute to meaningful work You will gain: • Daily visibility into CEO-level decision-making, • Ownership of high-impact, cross-functional projects, • Exposure to operations, analytics, product, and clinical leadership, • Accelerated learning and direct influence on organizational execution, • A strong foundation for future roles in Biz Ops, Strategy, Operations, or Chief of Staff tracks, • Work at a mission-driven company where your efforts directly contribute to saving lives and expanding access to behavioral health care The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. You must be available to work a 5am-1pm shift a minimum of 3 days a week between Monday and Friday. You must have your own reliable transportation. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $25/hr, • Flexible schedule, • Mileage reimbursement

Job Description Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus)

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Wellness Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Department: PACT 3 Salary: $44,000 - $51,000 annually Location: 373 Clermont Terrace, Union, NJ (Union County) Work hours: Tuesday-Saturday 8:00am-4:30pm Position Overview: As part of a multi-disciplinary, core services team, provides wellness assessment and direct services to people who have serious mental illness and who are enrolled in the PACT Program, Essential Job Functions: Participates: • As a team member in the frequent monitoring and assessment of the mental health status of persons receiving services as well as related variables, including significant others, the home and the community in which the person served lives, • Within the team, in the development of psychosocial and comprehensive assessments and an individualized recovery plan. Ensures documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards., • Teaching of skills to support each persons’ individualized recovery journey and community integration., • Direct assistance to secure safe, clean, affordable housing, food and clothing, medical and dental services, and appropriate financial support., • Linkage to entitlement benefits such as Medicaid/NJFamilyCare, social security, rental assistance , and other public assistance (social services, transportation, legal advocacy and representation), • Observation and assessment of service recipients stated concerns, mental illness symptoms, and behavior in response to medication and monitors for medication side effects during the provision of observed self administration and during ongoing face-to-face contacts., • Medication education for both individuals and families/significant others with service recipients consent., • Coordination of services with other community mental health and non-mental health providers, as well as other medical professionals., • Training and instruction to individuals at home and in the community, including individual support, problem solving, skill development, modeling and supervision to perform personal hygiene tasks, perform household chores, develop and improve money management skills, use community transportation, and locate, finance and maintain safe, clean, affordable housing., • Wellness services including education and cognitive/behavioral interventions on nutrition, diet, exercise, stress reduction strategies and other wellness tools, • Rapid and flexible response to crisis, including but not limited to: accompanying the individual to the screening center/psychiatric emergency center and remaining with the person during the assessment process, • Use of Illness Management and Recovery (IMR) and development of WRAP and Psychiatric Advance, • Directives which includes stage wise treatment utilizing Motivational Interviewing, Cognitive Behavioral Interventions and Teaching Strategies, 24-hour rotating on-call coverage with the ability to respond immediately to individuals by phone or in person, • Use of evidenced based practices, including motivational interviewing, IDDT, CBT skills, IMR, Trauma, • Informed Care, Permanent Supportive Housing and Career Development when engaging individuals with their recovery, • Technical assistance and education to members of the team in the area of recovery and wellness. Works with the team to develop materials and strategies for teaching wellness strategies including Wellness Recovery Action Plans, instilling hope, promoting choice and empowerment, and spirituality, in conjunction with the team, • Support to assist persons served to find and maintain employment and/or education/training, • Support to the service recipient’s family and other members of his/her social network to help them manage the symptoms and related consequences of the service recipient’s illness, reduce the level of family and social stress associated with the illness, and achieve wellness. Will provide education to assist the service recipient and family to relate in a positive and supportive manner Requirements: Education /Experience: • Master’s degree and one-year experience in the provision of MH services or,, • Bachelor’s degree in a behavioral health science from an accredited institution and two years’ experience in the provision of MH services, or, • Associate’s degree in Psychiatric Rehabilitation and two years’ experience in the provision of mental health services, or, • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP