Healthcare customer service jobs in North Bergen, New Jersey - Page 19Create job alerts

Job Description Our dental practice has been providing the highest quality dental care in Skilled Nursing Facilities and other institutional healthcare settings for over 40 years. We are currently searching for a talented Field Representative to join our team! The qualifying candidate will use their health care experience and excellent interpersonal skills to ensure that the highest-quality dental care is being delivered to facility residents in a range of NYC and surrounding area locations. The ideal candidate will be self-motivated, responsible and have a commitment to ensuring that quality patient care is always delivered with each patient’s safety, comfort, and dignity in mind. • Previous health/dental care-sales/customer service/management, preferred., • Ability to communicate effectively with a wide range of personalities., • Excellent verbal and written communication skills., • Must be organized and computer literate., • Possess a strong sense of workplace professionalism and personal ethics., • Attention to detail and schedule timelines, a must. 9SLPJLHPQZ

Job DescriptionOur fee-for-service dental practice is searching for an exceptional Customer Service Sales Representative who can guide new patients through both dental and financial options as they begin their treatment journey. This role is perfect for someone who thrives on connection, clarity, and compassionate sales. What Youll Do Speak with new prospects who are actively seeking dental care and need clear guidance on treatment possibilities and payment plans Communicate confidently, compassionately, and professionally in both English and Spanish Help callers feel understood, supported, and ready to begin care Use your sales expertise to close treatment opportunities while prioritizing patient trust and comfort Grow with a practice that values excellence, empathy, and long-term patient relationships What Were Looking For Bilingual English/Spanish required Experience in healthcare or dental sales is a strong advantage A master closer who understands ethical, needs-based sales Warm, enthusiastic, and genuinely interested in helping people start care Full-time or part-time applicants welcome A candidate who wants to build a real career in the dental field If you are serious about this opportunity and ready to grow your career in dentistry, please send us your resume and tell us why youre enthusiastic about joining our team.

The Portfolio Manager partners with Relationship Manager(s) to successfully manage a portfolio of Non-Profit Healthcare Corporate Banking credit relationships. Secondarily, provides customer service, participates in joint sales calls with Relationship Manager(s), and identifies customer needs.

Job DescriptionSalary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? • No prior experience needed Just a background in customer service, Medicaid, or healthcare!, • Make a difference by helping patients navigate the healthcare system and retain essential home care services., • Grow with us We offer competitive benefits and opportunities for advancement. Key Responsibilities: • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services., • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients., • Process Management: Stay organized and ensure all processes are followed to retain patient services., • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce., • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service. What Were Looking For: • Education: High school diploma or equivalent (required)., • Language Skills: Bilingual in Spanish (preferred)., • Tech-Savvy: Comfort with Microsoft Office, especially Excel., • Communication: Strong verbal skills, including listening, advising, and consulting., • Organized & Driven: Ability to manage time effectively and work independently or as part of a team., • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus). What We Offer: • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement., • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP)., • Retirement Benefits: 401K plan., • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays., • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation. Make a Difference with Edison Home Health Care! Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful. #INDOP

Job Description InstaCare EMS is seeking new and experienced Emergency Medical Call Takers & Dispatchers to work from our Brooklyn headquarters located in Coney Island. What We Offer: • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment Duties and Responsibilities: • Works directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ to arrange ambulance transport, • Verifies patients’ insurance coverage, benefits, and co-pays, • Manages high volume phone calls, • Processes credit card payments, • Knowledge of Medical Terminology, • Familiarity with health insurance plans, including Medicare, Medicaid, and commercial insurance, • Excellent verbal/written interpersonal and communication skills and the ability to communicate clearly in English, • Strong attention to detail, • Effectively multi-task in a fast paced environment, • Ability to establish strong working relationships with personnel from multiple departments and divisions Qualifications: • Previous Emergency Medical Services (EMS) experience, strongly preferred, • Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR eId1GPJ65P

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Description Job Description Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $24.00 per hour. YOUR ROLE AT SIXT • You welcome all customers upon arrival and gather feedback to improve their future rental experience, • You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels, • You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process, • You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location, • Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience, • Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship, • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications, • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane, • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future, • Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays, • Bonus Plan Take advantage of a bonus plan based on performance, • Employee Assistance Program Access support whenever needed through our Employee Assistance Program, • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees, • Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearanceAdditional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionBenefits: • 401(k), • Company parties, • Competitive salary, • Free food & snacks, • Health insurance About Us: Hess Spine and Orthopedics is a leading medical practice specializing in advanced spine and extremity surgery. Our expert team is committed to providing top-tier care and life-changing outcomes for our patients. We are expanding our team and looking for a driven, personable, and persuasive Call Service Sales Representative to join our Rochelle Park, NJ headquarters. Position Summary: We are seeking a highly motivated individual to manage incoming and outgoing patient lead calls. The ideal candidate will be skilled at building rapport over the phone, understanding patient needs, and successfully scheduling consultations with our medical team. You will play a vital role in helping prospective patients take the next step toward expert care and recovery. Key Responsibilities: • Handle inbound calls from potential patients and respond to inquiries about our services., • Proactively make outbound calls to warm leads who have expressed interest in treatment., • Effectively communicate the benefits of seeing our doctors and schedule appointments., • Maintain detailed records of all interactions and follow-ups in our CRM system., • Collaborate with the marketing and clinical teams to ensure a smooth transition from lead to patient. Requirements: • Minimum 1 year of experience in medical sales., • Minimum 1 year of experience in medical customer service., • Strong communication and persuasion skills., • Ability to manage a high volume of calls professionally and efficiently., • Empathy and understanding when interacting with patients in pain or distress., • Comfortable working full-time on-site in our Rochelle Park, NJ office. Compensation & Benefits: • Base salary plus a very generous and competitive commission structure., • Health insurance., • 1 week Paid Time Off (PTO) annually., • Growth opportunities within a fast-growing and innovative medical practice. Join Us: If you are passionate about healthcare, skilled in sales and service, and want to make a real difference in patients lives, we would love to hear from you. Apply today and become part of the Hess Spine and Orthopedics team.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. What we're looking for: A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite executives, office managers, and practice admins. We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology.Your responsibilities will include: • Managing the day-to-day relationships with private practice owners and admins to ensure high product adoption and satisfaction., • Build experiments to deliver on retention and expansion metrics such as churn reduction and feature upsells., • Using surveys, customer interviews, and deep research to determine the best communication strategy for non-tech-savvy users., • Developing the customer communication strategy for the product to simplify complex fintech concepts for medical staff., • Working closely with stakeholders across the company to further hone messaging based on direct customer feedback.You have:, • 2-8 years of Customer Success or Account Management experience., • BA degree or equivalent practice experience., • Direct experience in customer success or similar relationship-focused positions., • Background in B2B service, with a passion for helping small to medium sized businesses succeed in a highly regulated industry., • Experience working in a fast-paced environment and/or a startup., • Multiple years of experience working closely with executive-level stakeholders, demonstrating poise and professionalism., • Experience coordinating cross-functional teams and stakeholders.What we offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win., • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra., • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match., • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $100,000 - $140,000 + commission + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location, skills, experience, and relevant training. Please note that the compensation details listed reflect the base salary only. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOrangetheory Fitness is not only the hottest workout in the industry, it's a great place to work.Ranked as one of Inc. magazine's Fastest-Growing Private Companies and a top franchise in the world by Entrepreneur's Franchise 500, Orangetheory Fitness is a premier fitness brand. As part of an exciting business, you can make a difference by helping people meet their health and fitness goals. At Orangetheory Fitness, our goal is to share in the experience with our members. We introduce people who are looking to better themselves to a tried and proven program designed to deliver results. Backed by the science of post-exercise oxygen consumption (EPOC), our heart-rate monitored training is designed to keep heart rates in a target zone that spikes metabolism and increases energy. The result is the Orange Effect more energy, visible toning and extra fat and calorie burn for up to 36 hours after your workout! For more information about our science backed workout, please visit Orangetheory Fitness Williamsburg is currently looking for fun, smart and passionate influencers to join our rapidly growing sales team! If you are • a passionate, positive and detail oriented person that can talk to anyone, • someone who enjoys teamwork and wants to be a part of a world class fitness company, • someone who would go all in on an 80s themed workout and might just drop and do a burpee for funThen youre probably the right person for us! Because we are: • all about fun, exciting and rewarding experiences for our team members and staff, • expanding rapidly around the country and the world, • looking for successful and motivated people who what to improve themselves and their careerOur Sales Associate role assists in running all front of house fitness studio operations for our Williamsburg, Brooklyn location, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. Sales Associates are responsible for meeting and exceeding all key performance sales indicators for the fitness studio; including membership sales/renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. As an Orangetheory Fitness Sales Associate you will be part of a dynamic team that positively affects the lives of our members on a daily basis! You will participate in the operation and success of a fast-paced fitness studio, build relationships with OTF members and the community in order to help maintain and build member base. In order to Burn With The Best you must be able to perform this job successfully which includes performing each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. JOB DUTIES INCLUDE: • Establishes and maintains an effective referral program, • Maintains accurate records using established OTF sales systems., • Conducts telephone inquiries/follow up calls/customer care calls, • Lead studio previews for guests and new members, • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio, • Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities, • Maintains an organized and clean lobby/front desk area, • Responsible for processing accurate credit card transactions, • Follow up and follow through activities with all prospective clients, • Responds immediately to member requests, inquiries and concerns., • On-board all clients properly through accurate digital and paper documentation, • Works closely with Fitness Team to ensure that processes are fulfilled, • Responsible for attending and participating in all relative OTF training programs.If you are a Health Enthusiast with the following characteristics, Orangetheory Fitness wants YOU!, • Excellent customer service skills. Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred), • Solid verbal and written communication skills required, • Able to multi-task and excel in a busy environment., • Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use, • Health & Fitness minded people strongly preferred, • High school diploma required., • Enthusiastic, energetic, personable and friendly disposition, • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude), • Flexible to work EARLY morning 5:30/6:30am, evenings (2:30pm-9:00pm) and weekend hours(7:30am/12:30-6:30pm) as neededCompany Benefits & Perks:, • Diverse schedules available to fit your needs, • WORKOUT FOR FREE!, • Fitness casual/ OTF Brand positive dress-code, • Passionate, collaborative work environment, • Our full-time employees within this role are also eligible to receive additional benefits such as healthcare plans and vacation days.Wages: hourly + commission AAP/EEO STATEMENT Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. Job Types: Full-time, Part-time, Commission Salary: $17.00 to $20.00 /hour Experience: • sales: 1 year (Preferred), • Customer Service: 1 year (Preferred)Education:, • High school or equivalent (Required)Location:, • Brooklyn, New York, NY (Preferred)Shifts:, • Morning (Preferred), • Mid-Day (Preferred), • Evening (Preferred)Hours per Week:, • 10 or fewer (Preferred), • 11-20 (Preferred), • 21-30 (Preferred), • 31-40 (Preferred)Additional Compensation:, • Commission, • Bonuses, • Store DiscountsWork Location:, • One locationHours per week:, • 10-19, • 20-29, • 30-39Paid Training:, • YesManagement:, • Shift LeadSchedule:, • Monday to Friday, • Holidays required, • Day shift, • Night shift, • Weekends requiredJob Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour

Job DescriptionJoin Our Team as a Customer Service Representative at Procon Homes Inc! Are you passionate about helping others and looking to grow your career in a dynamic and supportive environment? Procon Homes Inc is seeking a friendly and motivated Customer Service Representative to join our team. As a trusted name in residential construction and remodeling, we pride ourselves on delivering innovative solutions and exceptional service to our clients. If you’re ready to make a difference and be part of a company that values quality and customer satisfaction, we’d love to hear from you! What You’ll Do As a Customer Service Representative at Procon Homes Inc, you’ll play a vital role in ensuring our clients have a seamless and positive experience. Your responsibilities will include: • Responding to customer inquiries via phone, email, and in-person with professionalism and a helpful attitude., • Assisting clients with scheduling, project updates, and general information about our services., • Collaborating with our project management team to ensure clear communication between clients and internal teams., • Resolving customer concerns promptly and effectively, ensuring their satisfaction., • Strong communication and interpersonal skills., • A positive, problem-solving mindset., • Ability to multitask and stay organized in a busy work setting., • 401k to help you plan for your future., • Healthcare coverage to keep you and your family healthy. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionWe are dedicated to creating healthy, beautiful smiles that enhance our patients' confidence and longevity. Our multispecialty dental practice offers comprehensive care in a welcoming environment, and were looking for a passionate individual to join our team! Job Description: We are seeking a dynamic and bilingual (Spanish/English) Customer Service/Sales Representative to serve as the first point of contact for our patients. This role is pivotal in guiding patients toward the dental care they need, ensuring exceptional service, and promoting our mission of healthy smiles. Key Responsibilities: • Engage with patients via phone, email, and in-person to schedule appointments and provide information about our services., • Utilize sales skills to educate patients on treatment options and guide them toward necessary dental care with different financial options., • Maintain professional phone etiquette, ensuring clear, empathetic, and persuasive communication., • Build strong patient relationships to foster trust and loyalty., • Collaborate with the dental team to ensure seamless patient experiences., • Handle patient inquiries, address concerns, and follow up to ensure satisfaction.Requirements:, • Bilingual (Spanish/English): Fluency in both languages is MANDATORY for effective communication with our diverse patient base. PLEASE DO NOT APPLY IF YOU ARE NOT BILINGUAL - ENGLISH/SPANISH SPEAKING., • Prior Sales Experience: Proven ability to influence and guide customers toward solutions, preferably in a healthcare or service-oriented environment., • Phone Etiquette: Exceptional verbal communication skills with a professional and friendly demeanor., • Team Player: Comfortable working in a collaborative, fast-paced environment., • Organizational Skills: Ability to manage appointments, follow-ups, and patient records efficiently., • Experience in Dental/Healthcare (Preferred): Familiarity with dental terminology or healthcare sales is a plus but not required. We will train you.Why Join Us?, • Be part of a team dedicated to transforming lives through healthy smiles., • Opportunities for growth and professional development. Join us in helping our patients smile brighter and live longer!

Job Description THE COMPANY: EquipSystems is the leading provider of deep cleaning, disinfection, and reporting services for healthcare equipment. Our clients include hospitals, hospital systems, nursing homes, ambulatory surgery centers, and dialysis centers. We have offer opportunities in New York City and all over the United States. Our Mission Statement: EquipSystems is dedicated to improving the health of the communities we serve by providing solutions to complex problems facing today’s healthcare organizations. OUR CULTURE: EquipSystems is a New York City-based company that hires for attitude and ambition first then trains for specific skills. We are always growing as a company and looking for motivated individuals, like you, to join our team doing amazing things! Our team members are really what makes the environment at EquipSystems so special! Being surrounded by hardworking people every day that are making a difference in our cities and communities is inspiring. We celebrate our hard work by team outings, company retreats, and celebrating accomplishments. Our Core Values Include: 1. Deliver a seamless process., 2. Deliver on our promise to each other and our clients., 3. Rise to the occasion and exceed expectations. If you align with our Core Values, then we would love to hear from you! THE POSITION: Responsibilities include, but not limited to, the following: The Associate Team Lead’s main responsibilities are to clean and maintain the equipment that the customer provides for service and to work as directed by the management team. In addition to the technician duties, the Associate Team Lead will be responsible for: Responsibilities: • Serve as the main point of contact for Operations Managers and on-site supervisor to deliver on our current operations process. Work directly with our operations team to ensure our team is empowered and delivers with our promise of superb service. • Daily uniform inspections., • Responsible for daily disinfection, cleaning and distribution of targeted mobile equipment., • Coordinate daily process and oversee supporting technicians on-site., • Develop client relationship by introducing yourself to each unit manager and nursing team., • Communicate clearly with our progress. Includes customer satisfaction feedback, team productivity, operations efficiency and areas for opportunity. • Coordinate Team Member breaks to ensure accurate coverage designated by contract. Cover various shifts as needed. • Be able to perform all other positions as needed., • Train new hires as needed., • Attend weekly/monthly calls with Operations Support., • Ensure supplies are replenished and to notify operations managers if any supplies need replenishing. • Ensure Policy Binder is accessible and properly reviewed by each team member., • Step in as Team Lead and lead projects / daily responsibilities as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Requirements: • Must be fluent in English with excellent customer service and communication skills., • Must be comfortable using a laptop or computer and familiar with Microsoft Office., • Must be able to perform Technician components of the job. OUR PERKS: • Salary: Competitive compensation package available, • Medical, Dental, Vision insurance: Available after 90 days from start date, • Vacation: Accrue vacation and sick time, • Geographical movement: Work at multiple locations around the United States. Your work will not become complacent due to cross-training and meeting new people., • Thinking of your future: Participation in company’s 401(k) plan after one year of employment INTERESTED? Apply here and be sure to include the role you are applying for: Associate Team Lead Company DescriptionTHE COMPANY: EquipSystems is the leading provider of deep cleaning, disinfection, and reporting services for healthcare equipment. Our clients include hospitals, hospital systems, nursing homes, ambulatory surgery centers, and dialysis centers. We have offer opportunities in New York City and all over the United States. Our Mission Statement: EquipSystems is dedicated to improving the health of the communities we serve by providing solutions to complex problems facing today’s healthcare organizations. OUR CULTURE: EquipSystems is a New York City-based company that hires for attitude and ambition first then trains for specific skills. We are always growing as a company and looking for motivated individuals, like you, to join our team doing amazing things! Our team members are really what makes the environment at EquipSystems so special! Being surrounded by hardworking people every day that are making a difference in our cities and communities is inspiring. We celebrate our hard work by team outings, company retreats, and celebrating accomplishments. Our Core Values Include: 1. Deliver a seamless process., 2. Deliver on our promise to each other and our clients.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off Job Summary Were looking for a friendly, polished, and hospitality-driven Client Care Coordinator (C3) to join our close-knit animal care team in a beautiful, modern veterinary hospital located in DUMBO, Brooklyn. This role is ideal for someone with a strong background in hospitality, guest services, or high-touch customer experience who understands how exceptional service builds trust, loyalty, and long-term relationshipsespecially when people are stressed or in need. You enjoy working with animals and understand the deep bond between pets and the people who love them. We believe work should be a place you want to come to. Our hospital is progressive, calm, and team-focused. We treat our staff with respect, value professionalism and kindness, and create an environment where both clients and employees feel genuinely cared for. As our Client Care Coordinator, you are the first and last impression of the practice. You bring warmth, confidence, and clarity to every interaction, helping clients feel supported while keeping the hospital running smoothly. Responsibilities Welcome clients and patients with professionalism, warmth, and a hospitality-first mindset. Check in patients and verify all client and pet information accurately. Answer, triage, and route incoming phone calls with efficiency and empathy. Schedule, confirm, and manage appointments in a fast-paced environment. Maintain detailed and accurate documentation of client interactions and resolutions. Process payments, handle billing questions, manage orders and returns, and update client accounts. Communicate clearly and effectively with veterinarians, management, and team members. Develop a working knowledge of vaccinations, common lab tests, basic medical conditions, and pet behavior. Address client concerns calmly and professionally; escalate complex issues when appropriate. Support general organization and shared upkeep of front-of-house areas. Perform additional administrative duties as needed. Qualifications At least 2 years of experience in hospitality, guest services, or a customer-facing role, with a strong focus on relationship-building and repeat client experience. Experience in a veterinary, medical, or healthcare setting is a plus, but not required. Comfortable interacting with a variety of animals and their owners. Excellent verbal and written communication skills. Confident using customer service software, scheduling platforms, and digital tools. Proficient in Google Workspace (G-Suite) and quick to learn new systems. Strong problem-solving skills and sound judgment under pressure. Friendly, patient, and professional demeanorespecially with stressed or emotional clients. Compensation & Benefits $18$23 per hour, based on experience. Paid Time Off and Holiday Pay. Retirement plan with company match. Professional development and career advancement opportunity. Supportive leadership and a respectful, positive work culture. About Us HEAL Veterinary Hospital is a woman-owned practice proudly serving the Brooklyn community. Were known for exceptional medical care, compassionate service, and a team culture built on trust, professionalism, and balance. If you love people, value hospitality, and want to build meaningful relationships in a role that truly matters, wed love to meet you.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:, • Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to: HRA 2010e, General Population, LINC, HPD, etc., • Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc., • Provides on-going follow-up to program staff and clients regarding housing status., • Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies., • Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards., • Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed., • Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills., • Escorts clients to housing interviews as needed., • Provides comprehensive case management services for assigned clients including, but not limited to:, • Entitlements, • Housing, • Employment/Education/Vocational Training, • Medical, mental health treatment, and substance abuse services, • Social and community integration 3. Provides counseling and support to clients on and on-going basis including, but not limited to: • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy 4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., 5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., 6. Facilitates client groups and staff training as required. Administrative • Maintains housing tracking placement forms and reconciles all placement using client database system(s)., • Tracks and completes housing logs on a weekly basis., • Prepares and verifies monthly housing placement reports., • Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program, • Completes Intake/Admission documentation within 24 hours of client admission and/or as mandated by Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program), • Updates information in client records, as required., • Develops and maintains relationships with community services and resources., • Networks with providers within and outside the DHS System to develop partnerships and housing referral opportunities., • Communicates verbally and in writing in a professional manner at all times, • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Qualifications, Education and Experience • Bachelor’s degree required. Master’s degree in social work or another related field preferred., • A minimum of two years of clinical individual or group counseling experience preferred., • Experience with NYC housing subsidies and programs required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Strong written and verbal communication skills., • Ability to problem-solve and be resourceful., • Foreign language skills a plus., • A proactive person-centered approach., • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Valid driver’s license with a clean driving record a plus. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS: • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment, • Working directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ patient to set up any and all transport, • Verifying patients’ insurance coverage, • Answering phone calls and making phone calls, • Taking insurance information for company billing department, • Verifying insurance ( a plus), • Processing credit card payments, • Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities:, • Knowledge of Medical Terminology, • Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English, • Strong attention to detail and the ability to multi-task in a fast paced environment, • Ability to establish effective working relationships with personnel from multiple departments and divisions, • Flexibility to work nights, weekends, and holidays as needed – due to the nature of the EMS industry we operates 24 hours a day, 7 days a weekPreferred Experience:, • Previous Emergency Medical Services (EMS) experience, • Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systemsPermanent Schedule will include Evenings, Overnights and alternate weekends Powered by JazzHR Z8D2XE9SD9

Job Description Compensation: $53,000 annually plus a robust benefits package, including health coverage, retirement plan with match, generous paid time off, commuter benefits and much more. Required Language Proficiency: English and Chinese (Both Mandarin & Cantonese). WHO WE ARE: Asian Americans for Equality (AAFE) is a comprehensive community development organization based in New York City. For more than a half-century, AAFE has advanced racial, social, and economic justice for all, regardless of background. AAFE is an innovative nonprofit organization guided by the belief that people can only thrive when they have access to safe and stable housing, essential social services, and resources to achieve economic mobility for their families. Programs and services include affordable housing development and management, an array of community services, and small business financing and training. AAFE maintains offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens). WHY WE NEED YOU: The Staff Generalist serves AAFE’s mission to empower immigrant communities by providing clerical and administrative support to office operations, direct client services, homelessness prevention and community outreach in Chinatown in Manhattan. The full-time staff generalist supports areas where there may be an increased service demand or during staff leaves of absence. This position may include a variety of short-term projects and collaboration with internal volunteers, interns, and external community-based partnerships. DUTIES AND RESPONSIBILITIES: • Provide front desk coverage to direct office traffic and phone inquiries., • Provide administrative and clerical support, advocacy, and follow-up services for clients with healthcare and social service and housing issues., • Develop a service plan that prioritizes client’s needs to resolve presented issues., • Advocate on behalf of clients to resolve issues related to healthcare, medical billing, and government benefits., • Provide support in case note writing, data entry, and client file maintenance., • Maintain and update both client files and digital records in the funder database system and/or internal database accurately and timely as required., • Assist Program Managers and Program Directors in preparing regular reports to funders., • Provide interpretation for clients and counselors as needed., • Assist in community outreach, tenant organizing, and mutual aid activities., • Assist in community workshops, tenant association meetings, and tenant leadership training. Duties include but are not limited to material preparation, client invitation, event logistical support, and post-event follow up., • Represent AAFE by participating in community events and promote AAFE services., • Assist in general administrative duties., • Participate in department and staff meetings and training., • Share light chores to maintain the optimize organization and neatness in the office. QUALIFICATIONS & REQUIREMENTS: • Bilingual/Fluent in English/Chinese (Mandarin and Cantonese)., • Bachelor’s degree or any combination of High School degree or equivalent with any experience and training that demonstrates the ability to perform the job responsibilities., • 2 years of experience in community outreach and counseling., • Strong organizational skills with demonstrated attention to detail and focus., • Proficient in Microsoft Office Suite, Google Suite, and social media platforms., • Strong analytical, verbal, written and interpersonal communication skills with the ability to present information to a diverse client base- specifically racially, ethnically, and socially diverse., • Must be able to maintain confidentiality of sensitive materials and information., • Ensure compliance with all grant/contract requirements., • Provide quality customer service to both internal and external partners and co-workers., • Work as part of a team in supporting other AAFE program contracts and projects., • Support efforts that ensure a safe and healthy work environment., • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences, and ideas., • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities., • Maintain a positive, helpful attitude. Kzmp1YZvYR

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Customizations & Campaign Production Lead to own the execution of our member lifecycle marketing programs. This role is the production engine of the lifecycle team, responsible for building and launching high-quality campaigns in Iterable, leading complex builds, and managing the customization requests that come from our B2B customer base. This is a senior individual contributor role that reports to the Director of Lifecycle Marketing. You'll work closely with our lifecycle strategy team, our external agency, and B2B customer success to translate lifecycle strategy into polished, high-performing campaigns. You thrive in the details, take pride in getting things built right, and know how to manage a fast-moving production queue without letting things slip. This role is ideal for a lifecycle marketer who loves the craft of building campaigns and takes pride in execution quality at scale. Occasional travel may be required for company or team events. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing • Own the end-to-end customization function, from intake and prioritization to solutioning, architecture, build, and QA, ensuring every request is evaluated for ROI and complexity before a single line of logic is written, • Develop and maintain a customization playbook that defines how requests are scoped, tiered, and executed, reducing one-off effort and creating repeatable patterns the team can scale, • Build and QA every customization to a high quality bar, scalable, well-documented, and designed to reuse, not rebuild, • Manage the request queue end-to-end with CS and account teams, setting clear SLAs, flagging tradeoffs early, and delivering with enough consistency that CS sees you as their most reliable execution partner, • Own end-to-end campaign production in Iterable, from standard sends to complex multi-step journeys, cross-channel sequencing, and conditional personalization at scale, • Establish and uphold high-quality QA standards across all campaign builds, every send is reviewed against a consistent bar before it touches a member inbox, • Partner with lifecycle strategy to pressure-test designs for feasibility before build begins, • Develop and maintain a modular content library so the team can execute standard builds independently without starting from scratch each time, • Build and scale dynamic content systems that deliver personalized experiences across member segments without requiring bespoke effort each time, • Own the logic behind personalization, segmentation rules, content variations, send conditions, and keep it clean, documented, and reusable, • Partner with Engineering on data point enablement, troubleshooting, and pipeline work that powers the personalization engine at scale, • Own send frequency logic and governance across lifecycle programs, balancing engagement goals with member communication preferences and maintaining guardrails as program volume grows, • Serve as the strategic lead on agency partnerships, directing prioritization, solutioning, and quality across all lifecycle production work handled externally, • Ensure agency output meets Spring Health's quality bar; provide structured feedback and escalate when needed, • Campaigns are built fast, launched clean, and perform to a consistently high quality bar, • The customization queue runs with clear SLAs, low escalations, and strong CS satisfaction, • The modular library grows over time, reducing bespoke effort and improving consistency across programs, • Frequency governance is airtight, members get the right messages at the right cadence without conflicts, • 5–8 years of experience in lifecycle marketing or CRM with a strong hands-on production and execution focus, • Deep Iterable experience required, you should be comfortable building complex journeys, dynamic templates, and modular systems from scratch, • Experience managing a high-volume production queue in a B2B2C or SaaS environment, • Familiarity with agency management and the rhythms of a fast-moving lifecycle marketing team, • Strong attention to detail, clear communication, and the ability to juggle competing priorities without dropping balls, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Sales Representative – Pharmaceutical (Entry level or Experienced) We are looking for talented sales professionals who want to work in the healthcare industry as a Pharmaceutical Sales Representative. We are proactively seeking top talent for pharmaceutical sales rep opportunities across the US. This is an exciting opportunity for experienced or entry level Pharmaceutical Sales Rep candidates to represent and promote a rare disease as well as highly specialized products to Primary Care physicians. If partnering with a patient focused pharmaceutical company that rewards based upon success, allows you to work in the pharmaceutical sales field, sounds interesting to you, please apply if you meet the below requirements for our Pharmaceutical Sales Representative opportunity. ABOUT US Our vision is to continuously aspire to design, develop, and deliver industry leading healthcare solutions that accelerate patient access to enable the best possible outcomes. Our professional Pharmaceutical Sales Rep teams specialize in the sales and promotion of pharmaceutical brands, services, and products through field sales. One of our goals is to continuously drive innovation through our professional pharmaceutical sales rep teams by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual's skills, pharmaceutical sales rep knowledge, abilities, job performance and other qualifications. Requirements Skills, Education, and Requirements to be one of our Pharmaceutical Sales Reps: • Documented success sales or strong sales abilities, • Enjoy working autonomously and as a part of a team, • Self-starter with strong interpersonal skills, • The strongest pharmaceutical sales rep candidates will be energetic, likeable and engaging with a strong presence and ability to quickly establish and build long-lasting relationships with a diverse customer base, • Consistent annual award winners with an entrepreneurial spirit and proven record in a sales environment focusing on individual accountability Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity) Here, every Pharmaceutical Sales Rep matters and you will be a vital contributor to our inspiring, bold mission. If you are qualified you will hear back from our Human Resource staff to proceed in the hiring process. We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.

Job Description Company Overview: The Bureau of Vital Statistics is in the Center for Population Health and Data Science. The Center for Population Health Data Science (CPHDS)- launched in October of 2023- aims to catalyze critical data modernization work and enable the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these data more accessible, timely, equitable, meaningfully usable, and protected – and actively used to protect and promote the health and well-being of New Yorkers. The Bureau of Vital Statistics ensures the registration, amendment, issuance of certificates for NYC vital events, and the reporting and summary of birth, death, and terminations of pregnancy data. BVS shares vital events data with approved internal and external partners. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. Job Description: The Office of Quality Improvement (OGI) ensures the timely and expert evaluation of vital event data and business operations to foster continuous improvement in BVS and fulfillment of duties associated with the National Vital Statistics System. Within the Office, the Quality Improvement Unit is responsible for improving the quality of vital event data. This unit conducts routine reviews and analysis of vital events data, reports out on the operational data the Bureau uses to monitor its performance, and improve customer service. The Quality Assurance and Training staff provide training to BVS staff, ensure continuous quality performance for the Bureau’s business processes, and support Bureau policy development and implementation. DOHMH has an opening for a Survey and Evaluation Coordinator. This position will report to the Quality Improvement Unit Director within OQI in BVS. Specifically, the Survey and Evaluation Coordinator will: • Conduct BVS Customer Service Survey Evaluation, including qualitative review of customer service feedback and generate routine reports for key stakeholders in Power BI., • Manage the NYC Transgender Health Study, including IRB submissions, maintain study databases and execute analytical plan., • Develop and conduct research and evaluation projects, i.e., Transgender Health Survey, Customer Service Surveys, and others., • Lead analysis of results from BVS surveys and evaluations., • Disseminate the results of the surveys and evaluations in a variety of modes such as peer-reviewed journal articles, participant newsletters, and agency publications as lead author., • Research and develop recommendations on improvements to customer service based on findings of surveys, peer review literature, and other research., • Assist the Bureau on other activities as time permits., • Previous experience with qualitative and quantitative analysis highly desirable., • Capacity and willingness to learn additional qualitative and quantitative analysis skills, including data analysis software., • Master's degree in public health., • Experience with stakeholder engagement and project management., • Excellent communication (verbal & written) and interpersonal skills., • Strong analytical skills and ability to manage and report complex information., • Experience with data collection, analysis, and interpretation., • Experience with qualitative data analysis, • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone., • Experience working with the public health sector and coordinating projects involving multiple stakeholders., • Ability to prioritize and work in fast-paced environment with hard deadlines., • Fluency in Microsoft Word, Excel, Outlook, and PowerPoint., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. Monday-Friday 35 Hours Per Week

Job DescriptionDescription: Sales Associate – Lori’s Gifts At Lori’s Gifts, our mission is to bring comfort, joy, and connection to hospital communities. As a Sales Associate, you’ll be part of a compassionate team that serves patients, families, and healthcare workers with integrity, empathy, and excellence. Key Responsibilities • Deliver exceptional customer service with warmth and attentiveness., • Maintain a clean, organized, and well-stocked sales floor., • Operate the point-of-sale (POS) system for cash and card transactions., • Follow merchandising and promotional guidelines., • Open and close the store independently when scheduled., • Uphold company policies and safety procedures. Qualifications • Must be 18 years or older. Minors must meet applicable labor laws and obtain required permits., • Prior experience in retail, hospitality, or customer service preferred. Volunteer experience will be considered., • Ability to work flexible hours, including evenings, weekends, and holidays., • Regular and predictable attendance is an essential requirement. We believe in kindness, integrity, and service. Our team members are the heart of our stores, creating meaningful moments for guests during life’s most important times. Who We Are Lori’s Gifts has served hospital communities nationwide for decades. With hundreds of locations, we are proud to be a trusted partner in care environments. Our stores offer a safe, welcoming space for guests to find comfort and connection. What We Offer • Generous employee discounts, • Commuter benefits Lori’s Gifts is committed to a diverse and inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, disability, veteran status, or any other protected status. Reasonable Accommodations Lori’s Gifts complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Lori’s Gifts Human Resources at 972-759-5000 or . Requirements:

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Compensation: $53,000/Annually Benefits Offered: Medical, Dental, Vision, 403B with Employer Match, Generous Paid Time-Off and other voluntary benefits. Position Summary & Responsibilities: The Staff Generalist, Housing Organizing & Advocacy supports AAFE’s mission to empower immigrant communities by providing housing counseling, tenant organizing, homelessness prevention, and community outreach in Jackson Heights. As part of a grassroots organizing team, this role works directly with tenants facing disrepair, displacement, and/or harassment while fostering community leadership and engagement. The position also assists with office operations, mutual aid efforts, and other projects as needed, including supporting areas with increased service demand or during staff absences. Key Responsibilities: • Build a strong base of members through strategic community outreach (door to door, phone banking, mailings or event-based) to educate neighborhood residents and groups about updated housing policies, rezoning process, community development plans, gentrification, anti-displacement strategies., • Maintain member engagement through regular check-ins and activities that foster tenant leadership and a sense of ownership in their communities., • Organize and support tenant associations, providing facilitation, technical assistance, and leadership development., • Provide one-on-one counseling, advocacy, and follow-up services for clients on housing-related issues., • As needed, refer clients with healthcare, social service, medical billing, or government benefits concerns to appropriate internal resources or external agencies., • Develop service plans that prioritize clients’ needs and guide them toward resolution of presenting issues., • Stay informed on current housing policies, rezoning processes, and the housing landscape to inform outreach and advocacy efforts., • Assist with data entry, case note writing, and maintenance of accurate client records in both physical files and database systems., • Compile and prepare regular reports for program managers, directors, and funders., • Support community workshops, tenant leadership trainings, and mutual aid events, including material preparation, client invitations, logistical coordination, and follow-up., • Represent AAFE at community events to promote services and build partnerships., • Assist with general administrative tasks, scheduling, and maintaining an organized and welcoming office environment., • Participate in department and staff meetings, trainings, and organizational activities., • Experience in organizing, campaign planning/development, and counseling., • Understand and committed to work with immigrant and diverse communities and environments; strong sense of social justice and belief in youth power and potential., • Bilingual in Spanish is required., • Ability to work evenings and weekends., • Ability to speak in public and conduct presentations., • Experience in canvassing., • Excellent written and verbal communication skills., • Demonstrated ability to prioritize and handle multiple complex tasks., • Highly motivated self-starter who is able to work independently and as part of a team. EXPECTATIONS & HOW WE WORK: We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on inclusiveness, empowerment and impact. AAFE employees are accountable, collaborative and strong communicators with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity. We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to adhere to the following: • Attendance and punctuality; includes being on-time for work, being on-time for scheduled meetings and planning for scheduled time-off in advance with supervisor approval., • Overtime; obtain approval from supervisor prior to working overtime or comp time., • Provide quality customer service to both internal and external partners and co-workers. This includes responding to emails within 24 hours, answering the phone by the 3rd ring when possible and giving a deadline and meeting the given deadline for responding to inquiries., • Dress appropriately for the workplace and in accordance with our dress-code policy., • Maintain a positive, helpful attitude., • Maintain confidentiality., • Communicate respectfully and treat others with dignity and respect at all times., • Support efforts that ensure a safe and healthy work environment., • Collaborate productively with co-workers offering solutions and accepting diverse perspectives and ideas., • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas., • Enjoy your time at work! Who We Are: Asian Americans for Equality (AAFE) is a 501 (c) (3) non-profit organization based in New York City. Founded in 1974 in Manhattan’s Chinatown to advocate for equal rights, AAFE has transformed in the past four decades to become one of the city’s leading housing, social service and community development organizations. AAFE advances racial, social and economic justice for Asian Americans and other systematically disadvantaged communities, guided by our experiences as Asian Americans and our commitment to civil rights. AAFE is nationally recognized as an innovative affordable housing developer and property manager; we have created and preserved more than 1,000 affordable rental units in Manhattan and Queens and provided over $400 million in mortgage financing for first-time homebuyers. Through our affiliate, Renaissance Economic Development Corporation, AAFE supports immigrant entrepreneurs, offering low-interest loans and training programs. From neighborhood offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens) we provide an array of multilingual counseling and educational programs in support of low-income tenants, seniors, and immigrant youth. AAFE strives for a more equitable city through research, advocacy and grassroots community organizing. Powered by JazzHR X26YQL1tJk

Job Description The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: • Independently lead day-to-day interactions with clients, • Act as the clients’ go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of customized service for the client, • Build the client’s ability to operate the InfoSum platform for more complex use cases, • Track performance and success of client’s data collaboration strategy to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in, and develop a plan for implementation of new use cases, • Initiate and lead discussions regarding renewal of contracts, with support from manager to establish appropriate commercials and achieve client senior leadership buy-in, • Align on success metrics with the client and build a shared plan to align resources and resolve barriers to growth, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Work closely with Solutions Engineering to design use cases to achieve client goals, and in identifying and resolving technical issues blocking customer operations, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology (4-6 years), ideally with exposure to a technology start-up environment, • Growing understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable track record of growing revenue within complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skill set to meet business priorities., • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Experience presenting and managing communications with senior leadership at brands, agencies and publishers, • Interest in and ability to represent and advocate for InfoSum’s core philosophy of privacy by default in your day to day interactions with clients, • A start-up attitude with a willingness to flex across roles to support peers in adjacent roles and fill gaps in service Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Responsibilities: • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities, • Respond to incidents and critical situations in a calm, problem solving manner, • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site., • Monitor closed circuit television systems and alarms., • Monitor and operate facility computers systems regularly, as assigned., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles, • Possess a high school diploma or equivalent, or 5 years of verifiable experience, • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law, • Health insurance and 401k plans for full-time positions, • Schedules that fit with your personal life goals, • Ongoing paid training programs and career growth opportunities If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1586399

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Member Engagement Strategy Associate to join our fast-growing Member Growth Marketing team. This role is ideal for an early-career marketer who is excited to learn how to drive meaningful member engagement through thoughtful, data-informed marketing execution. You will support Member Engagement Strategy Managers across all verticals, helping to execute high-impact marketing initiatives for some of Spring Health's most strategic customers. As a key execution partner, you'll bring campaigns to life—supporting launches, managing deliverables, and fulfilling custom marketing needs that drive member enrollment, activation, and ongoing engagement. This role is designed as a growth pathway into a Member Engagement Strategy Lead position, offering hands-on experience in campaign execution, cross-functional collaboration, and exposure to strategic account marketing. This is a full-time, hybrid position based in New York, reporting to the Director, Member Engagement Strategy. This role operates on a hybrid model including 3 days per week working in our NYC office located at 60 Madison Ave. Occasional travel may be required for team or company events/meetings. What you'll do: • Support the execution of member marketing strategies across a portfolio of enterprise customers, partnering closely with Member Engagement Strategy Leads, • Manage end-to-end execution of lower complexity campaigns, including defining campaign briefs, test plans, and objectives; launching campaigns; and conducting post-deployment performance analysis. This includes collaborating closely with cross-functional teams to ensure campaigns align with objectives and customer requirements, • Manage campaign timelines and deliverables, ensuring work is completed accurately and on time, • Execute and fulfill custom marketing requests for high-priority accounts, including adapting templates or creating new assets as needed, • Support customer launches by coordinating materials and helping ensure smooth go-to-market execution, • Track and report on campaign performance, helping organize results and surface key insights, • On-time delivery: 90–95% of campaigns and deliverables are completed on or before deadline, • Execution quality: Campaigns are deployed with a high level of accuracy, with minimal errors and strong attention to detail, • Engagement performance: Campaigns consistently meet or exceed standard industry benchmarks (e.g., email open and click rates), • Responsiveness: High-priority and custom requests are handled quickly and effectively across multiple accounts, • Member Engagement Strategy Leads and cross-functional partners view you as a reliable, proactive execution partner, • 1–3+ years of experience in marketing, communications, or a related field (internships welcome), • Strong attention to detail and organizational skills, with the ability to manage multiple projects at once, • Clear written and verbal communication skills, • Comfort working in a fast-paced environment with shifting priorities, • A proactive, "roll up your sleeves" test and learn mindset with strong sense of ownership over your work, • Ability to collaborate effectively across teams and incorporate feedback, • Interest in data-driven marketing and eagerness to learn how to interpret campaign performance, • Familiarity with or interest in project management and marketing tooling (i.e. Iterable, Asana, Smartsheets, Marq) a plus, • Passion for mental health and mission-driven work, • Experience with Iterable or other email CRM preferred, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and partnering with designated Strategic Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of SCSM, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to SCSM and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with SCSM on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional dept asks ie. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to SAM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the SCSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events ., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • 2+ years of experience in customer-facing roles, preferably in a B2B environment., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Job Description: A leading healthcare organization is seeking Licensed Medicare Sales Representatives to work as Outreach Specialists supporting Medicare Open Enrollment. This is a field-based position where you will engage with community members, provide education about Medicare plans, and assist with enrollment across the five boroughs of New York City. Responsibilities: • Conduct outreach at community events, hospitals, senior centers, and other locations, • Educate prospective members about Medicare plan options, • Assist individuals with the Medicare enrollment process, • Travel to assigned outreach locations across NYC boroughs, • Represent the organization professionally in the community, • Minimum 2 years of managed care or healthcare experience, • Active NYS Life, Accident & Health Insurance License (required), • Strong communication and customer service skills, • Ability to work independently in a field-based role, • Bilingual candidates preferred: Spanish, Haitian Creole, or Russian Pay Rate: $42 per hour Employment Type: Contract / Full-Time (Medicare Open Enrollment Support) Benefits include medical, dental, vision, and paid sick time Equal Employment Opportunity Statement: Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.” Physical Requirements: This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

Job Description An exceptional part-time opportunity awaits an experienced Optician seeking to join a renowned and upscale private practice in New York, NY. This is your chance to work in a modern, elegant environment with a discerning clientele, where your expertise and professionalism will be truly valued. Position Highlights: • Hourly rate: $36–$37, plus commission on sales, • Deliver outstanding optical care and service to a high-end patient base, • Assist patients in selecting the perfect eyewear to match their style and vision needs, • Perform fittings, adjustments, repairs, and measurements with precision, • Collaborate with the in-house lab to ensure quality craftsmanship (lab experience a plus) If you are passionate about luxury eyewear, thrive in an upscale environment, and are ready to elevate your career, this opportunity is for you! Apply today through the job board or send your CV/Resume to Steve Gill at . Requirements: • Licensed Dispensing Optician (LDO) or equivalent extensive optical experience, • Skilled in all facets of optical dispensing, including lens selection, frame styling, and troubleshooting, • Excellent customer service and communication skills, • Strong professional communication skills, • Polished, business-professional presentation, • Previous lab experience strongly preferred Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Accellor is an AI-native services firm purpose-built for the post-ChatGPT era. Free from legacy constraints, we focus on delivering measurable business outcomes through advanced AI, data, and engineering capabilities. Our mission is to operationalize AI at scale and unlock sustained enterprise value. Our offerings span AI solutions, data services, enterprise applications, and product engineering, tailored to industry-specific needs across healthcare, life sciences, telecom, retail, financial services, and technology. By leveraging design thinking and technology-agnostic architectures, we ensure faster time-to-value and seamless interoperability. With a proven track record of enabling Fortune 100 enterprises and global innovators, Accellor stands as a trusted partner for organizations seeking to harness the full potential of AI. Our vision is clear: to build intelligent, connected ecosystems that deliver measurable outcomes and redefine the future of enterprise transformation. We are seeking a seasoned Client Partner to serve as the executive owner of one or more strategic enterprise accounts. This is a high-impact, revenue-owning leadership role requiring deep industry knowledge, a strong executive network, and a proven track record of selling complex technology services into large enterprises. The Client Partner is responsible for end-to-end account performance — including revenue growth, margin expansion, delivery excellence, and long-term client satisfaction. You will operate as a trusted advisor to CxO and senior executive stakeholders, driving AI, data, and digital transformation initiatives while ensuring strong financial outcomes for Accellor. This role requires gravitas, commercial acumen, and the ability to navigate complex enterprise ecosystems to create sustained, profitable growth. Responsibilities Account Ownership & Financial Accountability • Own full P&L responsibility for assigned enterprise accounts with proven experience of nurturing and growing the account over multiple years., • Drive revenue growth, operating margin performance, and long-term account profitability., • Lead forecasting, pipeline development, and strategic account planning., • Monitor and improve project margins through disciplined governance and delivery oversight., • Identify, qualify, and close new, renewal, and expansion opportunities across AI, data, cloud, and digital engineering portfolios., • Develop and execute multi-year account growth strategies aligned to client business priorities., • Leverage deep industry networks to expand executive relationships and uncover transformation initiatives., • Lead complex deal cycles, including executive presentations, proposal strategy, and commercial negotiations., • Build and sustain strong CxO, EVP, SVP, and VP-level relationships., • Serve as a trusted advisor on digital strategy, AI adoption, and enterprise modernization., • Navigate matrixed client organizations to align stakeholders and drive consensus., • Proactively manage client satisfaction, risk mitigation, and escalation resolution., • Delivery Oversight & Client Satisfaction, • Ensure flawless execution across all service lines within the account., • Partner closely with practice and delivery leaders to maintain high-quality outcomes., • Lead quarterly business reviews (QBRs) and executive steering committees., • 10+ years of experience in a client-facing role or account leadership role in the IT professional services or management consulting firm, preferably managing clients in the high-tech vertical, • Experience leading diverse teams and collaborating in a multi-cultural environment, • Strong experience with the global service delivery model, preferably in a delivery/consulting background, and the ability to articulate and present technical solutions to clients, • A strong relationship-oriented mindset and demonstrated capabilities in building and sustaining CxO, EVP/SVP & VP-level relationships, • Ability to navigate a large organization, work in a multi-dimensional matrix, and have the power of persuasion through content and confidence, • In-depth understanding of business problem domain, technology, and services solution domains, • Strategic thinking and the confidence and ability to plan ahead and stay the course, • Strong executive presence and gravitas, leadership skills, and demonstrated capabilities of being a thought leader, • Excellent problem-solving, communication, and client management skills are essential, • Ability to manage a client P&L of at least $10m, including reporting and metric assessment for the account At Accellor, we believe in equitable compensation. The base salary for this position will be in the range of $175,000 with additional revenue linked performance incentives. The actual pay will depend on your skills, experience, and qualifications. The salary range is subject to change. In addition, we offer: Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer, flexible work schedules, opportunities to work from home, and paid time off and holidays. Financial and Medical Benefits: Our package includes perks like flexible and discretionary time off, healthcare coverage for you and your loved ones, and a retirement plan to help you plan for the future. Additionally, we offer access to flexible spending and health savings accounts, life and AD&D insurances. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings. Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centres. Accellor is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics

A healthcare service provider in New York is looking for a Patient Services Specialist I. This full-time position involves efficiently managing patient scheduling, verifying insurance details, and providing exceptional customer service. Candidates should have a high school diploma, at least 1 year o

CommuniCare Health Center Careers is seeking a full-time customer service representative to assist with patient appointments, provide exemplary service, and manage communication in a healthcare environment. The position involves interaction with patients and requires excellent telephone etiquette.

A healthcare provider is seeking a Customer Service Representative to manage incoming calls in a busy call center. This role focuses on providing First Call Resolution by assisting patients with inquiries according to established protocols. Candidates should have at least a High School diploma and s

A leading healthcare company is seeking a Coding Representative to perform clerical functions related to medical billing and provide excellent customer service regarding CPT coding and reimbursements.The ideal candidate will have a high school diploma and three years of relevant experience in billin

Job DescriptionWho We Are Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience. We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within. About the Role The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options. This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options. If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity. Core Responsibilities * Educate patients on the long-term benefits of orthodontic care * Clearly explain treatment plans in simple, confident language * Present financial options and insurance information professionally * Support patients in making informed decisions * Maintain organized scheduling and smooth patient flow * Collaborate closely with doctors and clinical staff * Uphold a clean, professional, patient-centered environment What We Expect * Professional appearance and presence * Clear, confident communication * Comfort discussing financial options * Strong customer service or sales background * Reliability and consistent attendance * Ability to work evenings and some Saturdays * Commitment to long-term growth (not a short-term position) Candidates who are unsure about evenings, Saturdays, or discussing payment options will not be a fit for this role. Compensation & Growth * Competitive hourly pay (starting at $19/hour based on experience) * Performance-based bonus opportunities * Health, dental, and vision insurance * 401(k) with company match * Paid time off and holidays * Continuing education support * Advancement into leadership roles High performers are recognized and promoted. Schedule This is a full time position (Some evenings and Saturdays required) Local travel between offices may be required. Ideal Candidate You thrive in structured environments. You communicate clearly and professionally. You are comfortable guiding people through decisions. You want stability and long-term growth. If that describes you, we encourage you to apply. Equal Employment Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Job DescriptionBenefits: • Training & development, • Vision insurance We are a people-first organization guided by empathy, compassion, unity, excellence, and accountabilityand we hire team members who take ownership of their role and communicate with emotional intelligence. Our Rules of Engagement • Win the Moment, • Pick Each Other Up, • Inspire Others What Sets ProMet Apart Our culture is intentional and practiced daily. Every team member is aligned with our values and understands the importance of teamwork, accountability, and service. As we continue to grow, we remain focused on authenticity, consistency, and delivering care the right way. Key Responsibilities • Greet patients and provide a welcoming, professional first point of contact, • Schedule appointments and manage daily clinic flow, • Verify insurance benefits, request authorizations, and collect co-pays, • Maintain accurate and confidential patient records, • Communicate clearly and respectfully with therapists, patients, and leadership, • Support front-desk and administrative operations, • Address patient questions and concerns promptly, professionally, and with empathy, • Take ownership of tasks and follow through to completion What Were Looking For: • Strong alignment with our core values, • High emotional intelligence and self-awareness, • Willingness to take accountability and responsibility for outcomes, • Excellent communication and organizational skills, • Attention to detail and reliability, • Ability to multitask in a fast-paced environment, • Healthcare or customer service experience preferred (not required) Desired Experience • Previous experience in a healthcare, physical therapy, or medical office setting, • Front-desk, patient services, or care coordination experience, • Familiarity with insurance verification, authorizations, and co-pay collection, • Experience scheduling appointments in a fast-paced environment, • Strong customer service background with a patient-centered approach, • Comfort working with electronic medical records (EMR) and basic office software Position Details • Part-time position, • Full-time position, • Competitive pay based on experience, • Opportunity for growth within the organization If you take pride in being dependable, emotionally intelligent, and patient-centered, and you value accountability and teamwork, wed love to hear from you. Apply today and grow with ProMet Physical Therapy.

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a counter to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: * Take ownership of the cafe spaces’ counter aesthetics * Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc. * Navigate the Toast POS system to accurately ring up customers' orders * Keep a clean and organized counter space * Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability * Maintain safety standards while adhering to maman’s policies and procedures * Investigate and resolve any guest concerns * Assist with re-stocking at the end of your shift – team work is the best work, set your colleagues up for success * Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking! What we're looking for: * You have counter/cashier experience & are an experienced front of house professional with a sweet tooth for cookies * You have engaging and welcoming communication skills & presence * Hospitality is your passion, you make a point of keeping up with the latest industry trends * Quality, aesthetics & top notch customer experience is a non-negotiable for you * You make people feel good—your team and guests alike * You work positively and collaboratively to achieve the highest standards of delivery * You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman’s unique culture * Smart, no ego, upbeat, friendly, & efficiency oriented * Work a flexible schedule that will include weekends, holidays, and special events * If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way * Big plus if you have barista experience! What's in it for you: * Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand * Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values * Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work * Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a counter to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: * Take ownership of the cafe spaces’ counter aesthetics * Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc. * Navigate the Toast POS system to accurately ring up customers' orders * Keep a clean and organized counter space * Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability * Maintain safety standards while adhering to maman’s policies and procedures * Investigate and resolve any guest concerns * Assist with re-stocking at the end of your shift – team work is the best work, set your colleagues up for success * Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking! What we're looking for: * You have counter/cashier experience & are an experienced front of house professional with a sweet tooth for cookies * You have engaging and welcoming communication skills & presence * Hospitality is your passion, you make a point of keeping up with the latest industry trends * Quality, aesthetics & top notch customer experience is a non-negotiable for you * You make people feel good—your team and guests alike * You work positively and collaboratively to achieve the highest standards of delivery * You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman’s unique culture * Smart, no ego, upbeat, friendly, & efficiency oriented * Work a flexible schedule that will include weekends, holidays, and special events * If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way * Big plus if you have barista experience! What's in it for you: * Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand * Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values * Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work * Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!