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Job Description The Insurance Claims Specialist will work closely with the VP of Risk Management mitigating risks, promoting a safe environment for both residents and staff, supporting operational risk initiatives, and safeguarding company resources. This role is integral to supporting the financial health of the organization by collaborating closely with the finance team ensuring accurate invoicing, providing actionable data analysis, ensuring compliance and optimizing claims outcomes. DUTIES AND KEY RESPONSIBILITIES: Claims Management and Oversight * • Manage and oversee workers' compensation, EPLI, GL, and PL claims from initial reporting through resolution., • Respond to inquiries and concerns regarding new and existing claims, • Conduct timely and thorough investigations, coordinating with internal and external stakeholders, requesting/reviewing witness statements, video footage etc. and ensure all claims are accurately documented and supported., • Collaborate with claim and broker partners, build and maintain strong relationships to ensure effective claims handling and dispute resolution., • Ensure all claims processes adhere to state regulations and company policies, maintaining compliance with industry standards., • Prepare and maintain regular reports on claims status, costs, and outcomes for internal review and regulatory purposes., • Monitor claim trends and identify risk mitigation opportunities. Financial Coordination and Invoicing * • Coordinate with the finance team to ensure accurate claims invoicing, payment tracking, and budgeting., • Support the finance team with forecasting and financial planning related to insurance claims and associated expenses., • Work with finance team to place and monitor appropriate reserves and allocate funds. Data Analytics and Reporting * • Analyze claims data to provide insights into claim trends, financial impact, and risk management strategies., • Develop and maintain dashboards and reporting tools to communicate claims data with key stakeholders., • Work closely with VP of Risk Management, finance, HR, and community leadership teams to streamline claims processing and minimize organizational risk., • Serve as a primary point of contact for insurance carriers, third-party administrators, and internal teams on claims-related matters., • Provide regular updates to management on claims status, strategic initiatives, and risk trends., • Educate team members and on-site staff about claim reporting procedures, documentation best practices, and risk mitigation strategies., • Assist in training sessions on safety and risk prevention, fostering a culture of proactive incident management. QUALIFICATIONS: • 3-5 years of experience in insurance claims management, preferably within the healthcare or assisted living industry., • Associate’s degree required., • Excellent customer service skills, • Strong analytical and problem-solving skills to investigate and diagnose claim driven issues, • Aptitude to investigate complaints for facts and recommend resolutions in a timely manner, • Exceptional interpersonal, verbal, and written communication skills, • Proven customer relationship and conflict resolution skills, • Ability to develop and maintain strong working relationships with internal and external parties, • Strong attention to detail and accuracy in data entry and record keeping, • Must be willing to travel to various community locations for meetings, investigations, and internal audits as required.

Job Description This role supports the Vice President of Marketing and Senior Director of Marketing & Communications in developing and implementing the overall marketing strategy while independently managing media planning, budget oversight, project workflows, vendor relations, and the timely delivery of all marketing assets. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, deadline-driven environment. They act as the central hub of coordination between internal teams, external vendors, and community stakeholders, ensuring that every campaign and creative request is executed efficiently, accurately, and in alignment with brand standards. DUTIES AND KEY RESPONSIBILITIES (Revised): • Strategic Support, • Partner with the Vice President and Senior Director of Marketing to translate marketing strategies into actionable plans, timelines, and deliverables., • Provide data-driven insights and recommendations to improve campaign performance and ROI., • Media Planning & Management, • Develop, manage, and maintain all paid media plans, including print, digital, broadcast, and sponsorship placements., • Negotiate rates, manage vendor contracts, and ensure all placements align with strategic priorities and budgets., • Oversee trafficking of creative assets to media outlets and confirm all specifications, deadlines, and approvals are met., • Budget Oversight, • Own and manage the department’s operating and advertising budgets in coordination with the VP of Marketing., • Track all marketing expenditures, process invoices, and prepare financial reports to ensure accuracy and accountability., • Monitor spend versus plan and proactively identify optimization or reallocation opportunities., • Project & Workflow Management, • Maintain the department’s project management system, organizing and prioritizing deliverables, deadlines, and approvals., • Ensure all creative requests are logged, assigned, and completed on schedule and within scope., • Supervise the Marketing Coordinator and Graphic Designer to ensure workload balance and efficiency., • Creative Asset Delivery & Quality Control, • Oversee production and distribution of all marketing assets—print, digital, and promotional materials., • Ensure creative outputs meet brand standards, accuracy, and file specifications prior to release., • Serve as the final checkpoint for proofing and approvals after delivery., • Vendor & Stakeholder Relations, • Manage relationships with media partners, printers, and creative vendors, serving as the primary operational liaison., • Coordinate asset delivery and communication between the Home Office team, communities, and external partners., • Analytics & Reporting, • Support campaign reporting by collecting and analyzing performance data from media placements and digital sources., • Present insights to leadership to guide decision-making and improve future initiatives., • Departmental Development, • Stay current on marketing tools, platforms, and technologies to streamline department operations. Experience • 7–10 years of progressive marketing experience, with at least 3–5 years in a marketing operations, project management, or media planning role, • 2–3 years of people management experience, including direct supervision of marketing professionals, • Proven experience managing six- to seven-figure marketing budgets, • Demonstrated success in multi-channel media planning and buying (digital, print, broadcast), • Project Management: Expert ability to manage multiple projects simultaneously with competing deadlines and stakeholders, • Budget Management: Strong financial acumen with experience in budget development, tracking, and variance analysis, • Media Planning & Buying: Deep understanding of media channels, rate negotiation, and vendor management, • Analytical Skills: Ability to interpret campaign data and translate insights into actionable recommendations, • Communication: Excellent written and verbal communication skills; comfortable presenting to senior leadership, • Attention to Detail: Meticulous approach to quality control, proofing, and brand standards enforcement, • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), • Experience with project management platforms (e.g., Asana, Monday.com, Wrike, or similar), • Familiarity with marketing analytics tools (Google Analytics, Meta Business Suite, etc.), • Working knowledge of CRM and marketing automation platforms (e.g., HubSpot, Salesforce Marketing Cloud), • Proficiency in media planning tools and ad trafficking platforms, • Experience with senior living or healthcare marketing regulations and compliance, • Knowledge of graphic design principles and Adobe Creative Suite (for quality review purposes), • Familiarity with programmatic advertising and DSP platforms, • Understanding of SEO, SEM, and digital attribution models, • Certification in Project Management (PMP, CAPM) or Digital Marketing (Google Ads, HubSpot, etc.), • Entrepreneurial mindset with ability to implement process improvements and drive operational efficiency, • Strong vendor negotiation skills with track record of cost savings, • Ability to work effectively in a matrixed organization with multiple stakeholders, • Calm under pressure; adaptable to shifting priorities in a dynamic environment, • Proactive problem-solver who anticipates needs after they become issues

Job Description Healthcare Marketing Associate – Full-Time Spine Medicine and Surgery of Long Island Location: Ronkonkoma, NY (Primary Location) and Garden City, NY Spine Medicine and Surgery of Long Island, a leading provider of minimally invasive spinal care, is expanding rapidly across the Tri-State area. We are looking for a creative, analytical, and proactive Healthcare Marketing Associate to join our team and support our mission to deliver exceptional spinal care by increasing visibility and patient engagement through strategic marketing efforts. Position Overview: As a Healthcare Marketing Associate, you will be responsible for executing marketing campaigns and strategies to promote our practice and increase patient referrals. This role requires strong communication, digital marketing knowledge, and project management skills to support our continued growth and community outreach. Key Responsibilities: * Develop and execute marketing strategies to increase patient referrals and grow the practice * Plan and coordinate marketing campaigns across multiple channels, including social media, email, and direct mail * Create and manage content for the practice website and social media platforms * Analyze and report on the effectiveness of marketing campaigns using data and analytics tools * Build and maintain relationships with local healthcare providers and referral sources * Coordinate community outreach efforts and promotional events * Manage and maintain the practice's online reputation, including monitoring and responding to patient reviews * Collaborate with physicians and staff to align marketing initiatives with organizational goals Qualifications: * Bachelor’s degree in marketing, Communications, or related field preferred * 2+ years of experience in healthcare marketing, preferably in a medical practice setting * Strong understanding of digital marketing platforms, including social media, email marketing, and website management * Excellent verbal and written communication skills * Ability to manage multiple projects independently and meet deadlines * Experience with healthcare analytics and reporting tools is a plus * Familiarity with medical terminology and healthcare regulations is a plus * Enthusiastic, detail-oriented, and highly organized with a passion for healthcare Physical Requirements: * Ability to sit for extended periods while working at a desk or computer * Travel for events, outreach, or meetings may be required Job Details: * Hours: 9:00 AM – 5:00 PM. Must also be flexible to be able to attend events in the evening or weekends. * Remote Work: Not available * Benefits: Eligibility after a waiting period may apply Our Workplace Culture: * Detail-Oriented: Focused on quality, precision, and efficiency * Results-Driven: Performance-focused with a strong emphasis on achieving goals * People-Centered: Supportive, inclusive, and fairness-driven environment * Team-Oriented: Collaborative, friendly, and cooperative team dynamic Powered by JazzHR FMoOZ0SXyX