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Carnegie Hill New York (CHI New York)
Office Manager
7 days ago
Full-time
Manhattan, New York
Office Manager – Carnegie Hill New York (CHI) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHI) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHI emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday schedule based on program assignment: OTP hours: 6:30 AM – 2:30 PM CDOP hours: 9:00 AM – 5:00 PM Staff are assigned to one program (OTP or CDOP) and will not be expected to work both No weekends required 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.
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