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  • Office Manager
    Office Manager
    4 days ago
    Full-time
    Whitestone, Queens

    Job Summary We are seeking a dynamic, patient-focused, and highly organized Office Manager to lead the daily operations of our chiropractic clinic and ensure an exceptional experience for every patient. This vital role is responsible for overseeing front-office and administrative functions, optimizing patient flow, supporting providers and staff, coordinating vendor and facility needs, and maintaining smooth clinic systems. This is a hybrid position, combining on-site clinic leadership with remote administrative responsibilities. The ideal candidate is proactive, detail-oriented, and confident in a fast-paced healthcare setting—someone who can balance hospitality with precision, communicate clearly with patients and team members, and uphold compliance standards. This position offers an exciting opportunity to shape clinic culture, drive operational excellence, and directly contribute to superior patient outcomes and practice growth. Responsibilities Oversee daily clinic operations on-site to ensure an efficient and welcoming environment, including front desk workflow, multi-line phone systems, patient check-in/check-out, and appointment scheduling. Manage remote administrative duties such as reporting, billing follow-up, staffing coordination, vendor communication, and system updates during scheduled hybrid/remote days. Manage patient scheduling and provider calendars, coordinating new patient intakes, follow-up care plans, re-exams, and therapy/rehab visits while helping maintain a full and well-balanced schedule. Supervise and support administrative and front-office staff, providing training in customer service, clinic procedures, EHR use, and role-specific performance goals. Maintain accurate patient records and clinic documentation in accordance with HIPAA and clinic policies, including intake forms, consent paperwork, care plan documents, and communication logs. Oversee billing and financial operations, including bookkeeping, budgeting, payroll processing, and financial recordkeeping using tools such as QuickBooks. Coordinate insurance and payment processes, including benefits verification, authorizations (when applicable), claim submission/management, patient balances, and clear financial communication with patients. Manage vendor relationships and clinic supplies, negotiating contracts, ordering equipment/office/clinical supplies, and ensuring cost-effective, uninterrupted service delivery. Support clinical flow and patient experience, troubleshooting scheduling conflicts, addressing patient questions or concerns professionally, and maintaining a calm, solution-oriented atmosphere. Organize clinic meetings, patient education events, trainings, and team initiatives that enhance engagement, retention, and clinic culture. Assist with HR functions, including onboarding new employees, maintaining employee records, coordinating trainings, and facilitating communication between providers, staff, and leadership. Monitor and improve office systems, tracking operational metrics (e.g., scheduling efficiency, collections, patient retention), and implementing process upgrades to support practice growth and patient satisfaction. Skills Proven experience in office management or healthcare/medical administrative roles, with strong organizational and multitasking capabilities. Ability to work effectively in a hybrid role, staying responsive, organized, and self-directed during remote administrative days while maintaining strong on-site leadership presence. Supervisory experience with the ability to lead, coach, and motivate a front-office team in a patient-facing setting. Proficiency in QuickBooks for bookkeeping, payroll, budgeting, and financial tracking. Excellent communication skills with warm, professional phone etiquette, strong customer service orientation, and confidence handling patient concerns. Familiarity with electronic health records (EHR/EMR), patient documentation systems, and maintaining accurate clinical files. Working knowledge of HIPAA compliance and healthcare privacy standards. Understanding of insurance verification, authorizations, billing, and claims workflows (chiropractic/rehab or medical billing experience strongly preferred). Strong event and schedule coordination skills for provider calendars, team meetings, trainings, and clinic events. Knowledge of vendor management practices and contract negotiations. Experience with clerical tasks such as filing, data entry, and recordkeeping in a regulated environment. Ability to remain calm, adaptable, and solutions-focused while supporting a busy clinic and high patient volume. Pay: $22.00 - $25.00 per hour Expected hours: 40.0 per week Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Whitestone, NY 11357 (Preferred) Work Location: Hybrid remote in Whitestone, NY 11357

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  • Medical Office Receptionist (full time job: 4 days in Linden & 1 day in Livingston, NJ) - Preferable Female - Bilingual Spanish
    Medical Office Receptionist (full time job: 4 days in Linden & 1 day in Livingston, NJ) - Preferable Female - Bilingual Spanish
    1 month ago
    Full-time
    Linden

    Full job description Medical Receptionist Linden, NJ | Full-time (4 days a week) and Livingston, NJ (1 day of the week-every Monday) Kindly visit the office interview available from 10am-3pm Job Summary Medical Office receptionist job duties which includes accurately perform assigned portions of check in, and check out, telephone answering, appointment scheduling, referrals, assisting physician with procedures, filing, scanning, faxing, etc. CORE FUNCTIONS AND COMPETENCIES : Places the patients in the examining room ensuring they are as comfortable as possible. Obtains vital signs with the use of electronic instruments if instructed (Thorough training will be given) & enters the information on the patient’s chart Assists physicians or nurse practitioner with examination and treatment of patient. Screens telephone calls for the physicians or Nurse practitioner. Takes accurate clinical messages within timely limits and as perpractice policy. May answer patient’s inquiries with respect to medical questions within the limits of knowledge and practice policy. Cleans and restocks examining rooms for the day’s use. Ensures that reports from diagnostic tests ordered have been received. Takes calls from pharmacies. Calls in prescriptions and prescription refills accurately to pharmacy as directed by the physicians and documents accurately in the medical record. Calls patients with follow up instructions or leaves instructions on patient report phone system. Schedules follow up, routine, and annual physical appointment. Documents telephone calls accurately in medical record. Maintains strict confidentiality. Adequate medical knowledge to perform the essential functions of the job such as providing patient education regarding treatment plans/regimens. Assist in performing in office procedures. POSITION : Receptionist – tasks are assigned by functional area, and may be combined depending on overall patient volume. RESPONSIBLE TO : Office Manager Responsibilities and Duties Responsibilities include, but are not limited to, the following: Answers the telephone pleasantly, and by the third ring as often as possible; routes call if necessary or takes appropriate detailed message Contacts patients to schedule appointments involve in check in and check out process. Other Shared and Common Duties and other duties assigned. Typical Physical Demands Work may require sitting for long periods of time, Position requires manual dexterity sufficient to operate a keyboard, operate a computer, telephone, calculator, copier, and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. Position also requires viewing computer screens and typing for long periods of time, and working in an environment which can be very stressful. Qualifications and Skills : Up to one year of experience in a medical office preferred (freshers are welcome too). Working knowledge of managed care. Pleasant speaking voice and demeanor. Neat, professional appearance. Strong written and verbal communication skills. Bilingual preferred – (Spanish speaking preferred) Accurate and fast data entry skills. Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: Free parking On-the-job training Work Location: In person

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  • Care Manager
    Care Manager
    1 month ago
    $30 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Job description: Position Overview: Bi-Lingual (Spanish) Care Manager Location: New York City (must reside within the 5 boroughs) Employment Type: Full-time Seeking an experienced, compassionate, detail-oriented Bilingual Case Manager to join our team. Our mission is to support individuals, and families by connecting them with the services and resources they need to thrive. Case Management: You will provide care coordination and support to individuals and families, ensuring their needs are met through individualized service plans. You will work closely with community providers, schools, and healthcare professionals to build a strong support network. Responsibilities include: • Conduct intake assessments and develop individualized care plans, • Provide ongoing case management, advocacy, and support to families, • Coordinate services across medical, behavioral, educational, and social domains, • Monitor progress and adjust care plans as needed, • Maintain accurate, timely documentation and reports, • Participate in regular supervision and team meetings Requirements: • Must be Bilingual in Spanish and English*, • Must reside within the New York City area, • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (Master’s preferred but NOT required), • Minimum 2 years of experience in case management, care coordination, or related field, • Strong communication, organizational, and problem-solving skills Preferred Qualifications: • Experience working with children, youth, or families in social service, behavioral health, or healthcare settings Compensation: $30 per hour

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  • Office Manager
    Office Manager
    2 months ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

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