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Job DescriptionSupervisor, Operations Position Overview: The Supervisor, Operations monitors and coordinates all functions related to terminal, landside, and airside operations. This includes ensuring compliance with the rules and regulations of government agencies, and JFK International Air Terminal, LLC. This role requires a high degree of initiative, sound judgment, operational excellence, and leadership. Reports To: Duty Manager, Operations FLSA Status: Non-Exempt Status Salary Range: $55,000 - $58,000 ESSENTIAL DUTIES AND RESPONSIBILITIES • Supervises, directs, and monitors daily performance of JFKIAT subcontractors., • Establishes, builds strong working relationships, and liaisons with all stakeholders, including Airlines, Ground Handlers, business partners and government agencies., • Conducts daily performance evaluations/inspections/audits., • Responds to incidents/accidents, conducts investigations as necessary, and prepares Medical/Incident reports., • Coordinates and dispatches service calls for subcontractors., • Initiates, receives, and actions communication via radio and telephone., • Manages/executes daily operational gate/hardstand, check-in, and baggage belt plans, and coordinates airlines’ metering time., • Enforces rules and regulations, and issues warnings and infractions accordingly., • Conducts on-the-job training as needed., • Assists management with other tasks/projects as needed., • Associate degree preferred, • Supervisory experience preferred, including operational decision-making, preferably in an aviation or airport settingSpecial Requirements, • Valid Driver’s License, • Must be able to pass, obtain, and maintain federally mandated security clearances required to work at an airport, • Aviation knowledge (preferred), • Proficient with Microsoft Office applicationsSkills, • Strong administrative and organizational skills, • Strong verbal and written communication, • Active learning: Understand the implications of new information for both current and future problem-solving and decision-making, • Active listening: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times, • Time management: Manage one’s own time or the time of others, • Coordination with others: Adjust actions in relation to others' actions, • Judgement and decision making: Consider the relative costs and benefits of potential actions to choose the most appropriate oneAbilities, • Demonstrated ability to collaborate with peers from a variety of disciplines, • Can analyze and synthesize information from multiple sources to develop and communicate complex information orally and in written format, • Comprehend oral information: Listen to and understand information and ideas presented through spoken words and sentences, • Speak: Communicate information and ideas in speaking so others will understand, • Comprehend written information: Read and understand information and ideas presented in writing, • Write: Communicate information and ideas in writing so others will understand, • Recognize problems: Tell when something is wrong or is likely to go wrong, • Reason to solve problems: Apply general rules to specific problems to produce answers that make sense 9xQhsIVySE

Job Description Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1893, Helen Keller Services (HKS) has been committed to improving the lives of individuals who are blind, visually impaired, or have combined hearing and vision loss. Helen Keller Services for the Blind is currently seeking a full-time Administrative Assistant to join our Rehabilitation Services department located in Hempstead, NY. SUMMARY Responsible for supporting the execution of HKS’s Mission, goals, and objectives through the delivery of high-quality administrative and program support for the Rehabilitation Services Department, with a strong focus on the Adaptive Living Program (ALP). The Administrative Assistant plays a critical role in maintaining accurate records, managing data in NYSCB’s inFormed system, assisting with outreach and support group coordination, and ensuring smooth daily operations to help clients with visual impairments receive timely and effective services. The Administrative Assistant must demonstrate a sincere commitment to HKS’s Mission and Values and conduct him/herself at a high professional level at all times, projecting a positive image of HKS internally and externally. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the development and execution of administrative functions within his/her span of control in accordance with HKS’ Mission and Strategic Objectives. Specifically, responsible for: • Supporting the Adaptive Living Program (ALP) through administrative tasks including report uploading, service tracking, and data entry into NYSCB’s inFormed database., • Creating, managing, and submitting service authorizations in collaboration with rehabilitation instructors and NYSCB staff., • Assisting with the preparation and submission of monthly program reports, including unit summaries and service data tracking., • Ordering adaptive equipment for VRT and O&M staff., • Maintaining organized digital and physical client records in accordance with agency policies and confidentiality standards., • Making outreach and reminder calls for support groups, client workshops, and special events., • Assisting with the creation and distribution of outreach materials (flyers, emails, mailings) to promote services and events., • Supporting internal communication between rehabilitation staff, program leadership, and other departments. EDUCATION and/or EXPERIENCE High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum of 2 years of administrative or office experience; experience in nonprofit, healthcare, or human services settings a plus. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new databases. Excellent organizational and time management skills. Strong written and verbal communication. Ability to handle confidential information with professionalism and discretion. Bilingual (especially Spanish) a plus. WORK LOCATION Hempstead, NY JOB TYPE Full-Time HOURLY WAGE $23 - $26 Hourly At HKS, we strive to provide a healthy work-life balance for our employees. We offer generous paid time off and comprehensive benefit package including: • Medical Insurance, Dental Insurance, Vision Insurance, • Paid Vacation, Sick, and Personal Time Off, • Paid Holidays Off, • Life Insurance, • Short/Long Term Disability, • Voluntary Ancillary Benefits, • FSA, HSA, and Commuter plans, • 403b Program w/ Employer Match, • Employee Assistance Program, • Career Advancement opportunities HKS is an equal opportunity employer and is committed to providing reasonable workplace accommodations to individuals with illness, injury, or disability to complete the essential functions of their job.