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Job DescriptionAbout Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection., • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness., • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo., • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent., • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.In the News, • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most, • TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home What You'll Do • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals, • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system, • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members, • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan, • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks, • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions, • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations, • Identify and break down barriers ensuring individuals' continuation with the program, • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups, • Coordinate physical care management appointments through collaboration with external and internal providers, • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You'll Need • 1+ years of general work experience (Case Management preferred), • You are physically located in California, • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations, • Virtual Ops requires a quiet, HIPAA compliant and internet connected space, • Bilingual – English/Spanish, • Strong understanding of cultural fluency, • High degree of empathy, • Ability to work collaboratively in a multidisciplinary team, • An eye for optimization, • Organizational skills, • Ability to remain patient when faced with adversity, • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing, • A valid driver's license and auto liability insurancePreferred Qualifications:, • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder, • 2+ years of case management experience, • Experience with motivational interviewing, • Knowledge of medical terminology, • Zest for problem solving, seeking answers, and thinking outside the box, • Detail-oriented and organized self-starter who is a rockstar multitasker, • Reliable and comfortable in an ever-changing environment Because We Value You • Salary: $22-$25/hour, • Comprehensive health, vision & dental insurance, • 401k, • Monthly $100 work from home expense stipend for your WFH days, • Gas reimbursements for your on-site engagement days, • Flexible vacation policy -- take the time you need to recharge!, • We provide all of the equipment needed for the role, • Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to . Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Role Overview We’re seeking experienced Utility Management Nurses to support a client’s healthcare product development by leveraging expertise in insurance coding and hospital revenue management workflows. This role involves collaborating with hospital systems to align medical documentation with insurance policies, ensuring accurate coding and optimal reimbursement outcomes. ### Key Responsibilities - Insurance Coding & Revenue Cycle Alignment: Review, audit, and optimize insurance coding practices across hospital systems to ensure compliance and maximize reimbursement accuracy. - Workflow Analysis: Evaluate existing revenue management workflows and recommend improvements tailored to client’s AI-driven documentation tools. - Clinical Data Interpretation: Translate complex clinical notes into standardized coding formats (ICD-10, CPT, HCPCS) aligned with payer policies. - Policy Matching: Assess coding accuracy against insurance guidelines and payer documentation requirements. - Product Development Collaboration: Work closely with client’s engineering and product teams to refine AI models that automate or assist with medical coding and documentation. - Compliance & Quality Assurance: Ensure alignment with HIPAA, CMS, and payer-specific coding regulations. ### Required Qualifications - Licensure: Registered Nurse (RN) or equivalent clinical background. - Experience: Minimum 3–5 years in medical coding, clinical documentation improvement (CDI), or revenue cycle management. - Certifications: CPC, CCS, or CRC certification preferred. - Domain Expertise: Familiarity with hospital billing systems, payer policy interpretation, and coding audit procedures. - Analytical Skills: Strong understanding of clinical documentation standards and payer logic. - Tech Savvy: Comfortable working with EHR systems (Epic, Cerner, Meditech) and documentation review software. ### Preferred Qualifications - Experience working within hospital revenue integrity teams or insurance utilization management. - Exposure to AI-powered healthcare documentation tools or automated coding systems. - Ability to identify and flag edge cases or policy exceptions in automated workflows. - Strong collaboration skills with cross-functional (engineering, compliance, and data) teams. ### Engagement Model - Contract / Part-time (Remote/In person) — Flexible hours with collaboration during U.S. business hours. In person in San Francisco is a plus

Job Description Our Mission: Together through a culture of caring and genuine connections, we help heroes save lives. Operating since 1977, Life-Assist, Inc. is one of the nation's largest distributors of emergency medical supplies and equipment for the First Responder, Paramedic, EMT, and EMS Provider. About This Opportunity: Life-Assist is excited to announce we're adding a new position to our growing SoCal team! The Account Manager will execute Life-Assist's sales strategy by leveraging the company's value proposition to attract and maintain customers. The Account Manager does so by initiating contact with customers and prospects, identifying their needs, and providing clinical-based solutions while developing and maintaining strong relationships with customers and vendor partners alike. This is a remote, performance based, outside sales position reporting to the Director of Sales for the Southwest Region of the US. The perfect candidate will possess excellent verbal and written communication skills, demonstrate high levels of organization, and manage their time very effectively. Travel within the designated territory is mandatory. Some overnight stay will be required. Life-Assist offers employees very competitive benefits packages including health, dental, vision, life, 401K, and employee stock options, along with monthly expenses to cover travel and other business-related expenses associated with the role. This Account Manager – Southern California position will cover Los Angeles, Ventura, Orange, SLO, Santa Barbara, and Kern Counties. What You Get to Do: • Build, develop, and manage accounts in an assigned territory, • Prospect in assigned territory to identify and qualify opportunities, • Determine the revenue potential of accounts and understand the purchasing criteria of customers and prospects, • Develop proposals and conduct sales presentations, • Conduct consistent follow up with assigned accounts and prospects in person, on the phone, and via email, • Uphold the Company’s brand and reputation by providing outstanding customer service and timely response to customers, • Conduct product in-services and demonstrations, including new products and providing customer feedback to Products Department, • Collaborate with purchasing agents and buyers to influence formal bid terminology and product selection, • Use Company’s website to train customers on features as well as review sales information, sales goals, item search and availability, and gaps on customer sales, • Secure orders, taking into consideration delivery dates and inventory levels for fulfillment by collaborating with Customer Service and Purchasing, • Collaborate with Contracts to meet deadlines and requirements for bids and quotes, • Negotiate special cost or rebates from vendors and manufacturers, • Attend trainings that may include live on-site trainings, webinars, conference calls, and partnering with vendors/manufactures in demonstrations, ride-alongs, • Bachelor’s or Associate Degree preferred, • 2+ years outside sales experience, • Industry knowledge of EMS/Fire/Pre-Hospital a plus, • Experience in the medical or healthcare field a plus, • Excellent customer service skills, • Effective time management and organizational skills, • Ability to think strategically, execute methodically and deliver results against plan, • A communicator, team player, and a people person, • Excellent written and oral communication, • Experience using Salesforce and Power BI a plus, • Must have valid driver’s license and provide proof of insurance on personal vehicle $70,000 to $75,000 annual base salary, with a quarterly, uncapped performance-based bonus opportunity Benefits: We believe in showing employees how valuable they are to Life-Assist. Check out what you can expect when you join our team: • 15 accrued days Paid Time Off, • 7 Paid Holidays, 2 paid floating holidays to use as you please, • Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability and EAP, • 401K Retirement Savings Plan with a match Who Are We? At Life-Assist we show up every day, so we can “Help Heroes Save Lives.” Every decision we make and every action we take ensures that first responders can do their jobs as easily and effectively as possible. We count on them to count on us. We recently celebrated 48 years in business. Many of our employees have been with the company over 20 years. We believe this speaks highly about who we are as a company and how much our employees love working here. Our culture is extremely important to us. We aren’t about what we sell. We are about what we stand for. Our core values guide the culture at Life-Assist and contribute to the success of our company. If this position sounds like a good fit and you are interested in working for a company where employees love coming to work and helping heroes save lives every day, please submit your resume along with answers to our posted questions. Questions: • What qualities and skills make an Account Manager successful?, • Why are you the perfect candidate for the Life-Assist Account Manager position?, • Are you able and willing to travel overnight?, • Do you currently reside within the region covered by this position?, • Do you have at least 2 years of sales experience? It is the policy of Life-Assist, Inc. (“The Company”) that we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. EOE, Including disability/vets Life-Assist, Inc. promotes a drug-free workplace, and participates in the E-Verify Program. Powered by ExactHire:187774