Trabajos hotel operations manager en Estados Unidos

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. Responsibilities: • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel’s cash flow and operating forecast., • Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations, • Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records., • Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines., • Report responsibility - Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates, • Report responsibility - Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow, • Report responsibility - Annual: Budgets, 5-Year Plans, 5-Year Capital Plans, • Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times., • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Monitor the accurate production of the hotel daily operating report., • Executes other special projects and responsibilities as assigned. Qualifications: • At least 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience., • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • This position will be responsible for the Sports and Entertainment Market, • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/25/2026 and will remain open for at least 60 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Director of Group Sales is responsible for leading and driving top line group and banquet revenue through defined strategies and tactics with focus on budget achievement. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. This position will report to the Director of Sales & Marketing, carry a group sales booking quota (him or herself) as well as direct the group sales team toward achieving group booking targets and goals. The Director of Group Sales will maximize sales opportunities/revenue with existing accounts, as well as direct & implement a plan to identify/solicit new group opportunities amongst the primary and secondary hotel competitive sets. DOGS also develops a comprehensive sales activity plan to attend appropriate industry tradeshows/events – to promote Park Lane New York. This position also works collaboratively with the Director of Catering and catering sales effort to drive/maximize group banquet and local catering revenue for the hotel. The Director of Group Sales attends weekly revenue strategy meetings, interfaces daily with Director of Revenue and provides input on pricing and business assessment that may lead to group sales production for hotel. The DOGS is responsible for group sales deployment (vertical/territorial coverage), managing group leads/assignment to sales manager(s) and tracking group sales pace and production vs. goals. DOGS works collaboratively and drives sales production from soft branding & 3rd party support in place for hotel. Responsibilities: • Meet or exceed set top line group and banquet budget and crossover goals, • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients that will keep the hotels pipeline consistently full of opportunities., • Monitor production and lead volume of all top accounts and evaluate all group/catering trends, recommend, and implement strategic changes as needed to positively impact top line revenue., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Initiate and follow up on leads, ensuring response times meet Highgate SOPs across group team members, • Maintain and participate in an active sales solicitation program, exceeding assigned goals, • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team., • Assist in creating and implementing special promotions relating to direct sales segments, i.e., events, familiarization visits, sales blitzes, etc., • Operate within established sales expense budget., • Attend all hotel required meetings and trainings., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Lead business review (GRC) meetings., • Review meeting planner group and event evaluations with the Director of Event Planning and Director of Sales & Marketing to ensure revenue is maximized and any issues receive follow-up. Qualifications:, • At least 2-3 years of luxury/luxury lifestyle hotel sales leadership experience; 5+ years of effective group selling experience, • Must be skilled in Windows, Excel, Delphi, and Opera systems., • Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Must maintain high standards of personal appearance and grooming., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Ability to maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Travel and extended work hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Perform other duties as requested by management., • Must have a valid driver’s license in the applicable state. Salary: $140,000-$180,000 Plus competiative bonus and benefit package Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 22,2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Prepare and submit required reports in a timely manner., • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence., • Know meeting room setups and capabilities., • Know sleeping room configurations and types., • Respond to Catering inquires immediately., • Use the Partnership Agreement to meet client needs., • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering., • Interact with outside planners, vendors for event setup., • Maintain pricing integrity and propose upscale menus for clients., • Manage existing accounts and follow up with client re-solicitation to capture future business., • Work with other F&B managers and keep them informed of F&B issues as they arise., • Manage the function diary and adjust space in order to ensure maximum potential revenue., • Be visible on the floor and assist staff as needed during functions., • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.), • Plan and execute holiday and special events in conjunction with the Director of Catering., • Use feedback from client evaluations to improve service and quality., • Participate in required M.O.D. program as scheduled. Qualifications:, • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Proficiency in Delphi preferred., • Flexible and long hours sometimes required., • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 28,2026 and will remain open for at least 75 days.

Catering Sales Manager Job Reference Number: 41304 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Abigail-Kirsch New York, NY We are looking to add an experienced, enthusiastic catering sales manager to our Abigail Kirsch team in New York, NY. As a Catering Sales Manager with Abigail Kirsch, you will be responsible for the successful development and growth of the catering department. Overall tasks and responsibilities will include supervision of the event planning process from inquiry through event execution. The Catering Sales Manager will be responsible for actively selling the venue and maintaining an excellent working relationship with any internal clients. The Catering Sales Manager will be responsible for the development and growth of the event execution standards at their venue location. This role also offers uncapped commission potential. #boost Direct Sales at unit level • Work independently towards client outreach to develop new client relationships and to initiate sales opportunities., • Complete monthly KPI’s that contribute to prospecting and outbound sales efforts., • Seek and attend networking groups and events., • Maintain positive internal and external client relationships and liaison as necessary to ensure a consistently positive interaction., • Field incoming leads, give preliminary price quotes, negotiate, and close those sales., • Finalize all staffing needs and party details for individually sold events., • Collect all monies and deposits due prior to upcoming events., • Event Coordination support to include timing of events, assisting Captain(s) with staff assignments on site and meeting with staff when necessary, acting as liaison with client, kitchen, staff, and vendors., • Create catering proposals, which are comprised of four major areas: menu, beverage, staff, and equipment rental., • Participate, conduct client meetings / sales calls, and follow up., • Conduct tastings as needed., • Track lost business and lead inquiries to better understand trends in the business., • Collaborate and coordinate with onsite team in partnership with individual events. Financial Performance • Achieve set yearly sales goal set forth by your unit level leader., • Monitor event profitability to ensure that events are sold and executed according to company standards and budget., • Ensure that all event deposits, payments, and invoicing reflect the company policies and procedures., • Monitor staffing levels on each event to ensure proper service standards are achieved and profitability maintained according to budget., • Run assigned reports to further analyze the business and upcoming event calendars. Marketing (This will be a collaborative approach with the Marketing to ensure the successful development of the brand) • Regularly network to increase notoriety and buzz surrounding events at venue., • Work with sales and marketing team in creating blitz or sales initiatives, in conjunction with unit leader., • Stay up-to-date on industry trends as they evolve, and share these with the team. Must-haves: • 2+ years of experience overseeing high-volume food and beverage/catering operations either within a hotel, cultural institution, or premier catering company., • Must have experience in entrepreneurial and corporate business environment., • Exceptional interpersonal, organizational and communication skills., • The ability to support multiple levels of catering within a very dynamic environment., • Hardworking nature, hands-on approach, and a passion for the business., • Ability to communicate effectively with co-workers, management, vendors, and clients., • Able to work a flexible schedule to accommodate business levels. The Catering Sales Manager must possess a working knowledge of the systems used within the company. The Catering Sales Manager must be proficient in the following: • Opening & closing procedures, • Food and beverage knowledge Nice-to-haves: • Bachelor’s Degree preferred $85,000-90,000/yr. dependent on experience #LIGG1 • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off About Abigail Kirsch: Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Reservations Analyst is an integral member of the Revenue Management team, responsible for analyzing hotel performance, preparing revenue reports, and identifying opportunities to maximize revenue and profitability. In addition, this role manages the Reservations Department, ensuring the accuracy and efficiency of reservation operations, inventory controls, and booking channel performance. By combining analytical revenue management responsibilities with hands-on oversight of reservations, the Revenue Analyst plays a key role in supporting the hotel's overall commercial strategy and financial success. Responsibilities: • Prepare and distribute accurate daily, weekly, and monthly revenue reports, including market segmentation, production, source contribution, daily pick-up, and preferred guest program analysis., • Assist with ensuring rates are loaded correctly and inventory is maintained accurately., • Audit and maintain PMS, CRS, RMS, and Sales and Catering systems to ensure content and information remain accurate., • Audit key reservation reports, including reservations made and cancellations, to verify data accuracy and identify revenue collection opportunities., • Communicate revenue strategies and procedures to other departments as needed., • Maintain group pick-up reports and coordinate upcoming group cut-off dates to the Sales team., • Know the hotel’s property information, including outlets and hours of operation, and train staff to communicate this information accurately to callers., • Comply with hotel policies for billing, routing, master accounts, accounts receivable, and PM accounts., • Manage the reservations team by creating, auditing, and enforcing SOPs., • Lease with key departments like Front Office, Accounting and Sales., • Maintain knowledge of all rates, room types, and hotel products., • Maintain full competency in all PMS functions used by the Reservations Department., • Be knowledgeable about the uses and functions of GDS, CRS, and OPERA Cloud., • Participate in weekly revenue management meetings., • Prepare revenue management report information for all related meetings., • Monitor and analyze competitors through shop reports and online research to identify selling strategies and market trends., • Act on behalf of the Director of Revenue in their absence., • Assist in preparing short- and long-term forecasts., • Provide administrative support to the Revenue Management team., • Review and analyze reports from OTA Insights, STR, Demand360, and other measurement tools to identify and present revenue opportunities., • Update MARs in Delphi or another Sales and Catering system, as required, under the guidance of the Revenue Managers to support effective use by the sales team., • Analyze local events and activities to project the revenue opportunities they may create., • Prepare the 14-day forecast for distribution to the management team to support appropriate staffing levels., • Conduct group audit checks at least monthly to ensure Delphi and the Property Management System are in balance., • Place test calls to the Central Reservation Office and property to verify accurate rate quoting, restrictions, and selling approach., • Ensure the daily Flash Report is accurate., • Maintain knowledge of all special rates and promotions., • Understand corporate-sponsored programs such as airline mileage, Triple Upgrade, and VIP programs, including the standards and procedures for each. Ensure staff understand and properly implement these programs., • Monitor all VIPs, special guests, and special requests., • Maintain a warm and friendly demeanor at all times., • Communicate effectively, both verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner., • Listen to, understand, and clarify concerns raised by employees and guests., • Multitask and prioritize departmental functions to meet deadlines., • Approach all interactions with guests and employees in an attentive, friendly, courteous, and service-oriented manner., • Attend all required hotel meetings and trainings., • Participate in Manager on Duty coverage as required., • Maintain regular attendance in compliance with Highgate Hotel standards and scheduling requirements, which may vary based on hotel needs., • Maintain high standards of personal appearance and grooming, including wearing a nametag., • Comply with Highgate Hotel standards and regulations to support safe and efficient hotel operations., • Maximize productivity, identify problem areas, and assist with implementing solutions., • Anticipate, prevent, identify, and resolve problems as needed., • Understand and evaluate complex information and data from various sources to meet appropriate objectives., • Maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 1 year experience in the Hospitality, preferably in Hotel Management, • Bachelor’s Degree, • Knowledge of all industry reports and systems such as STR, Demand 360, OTA Insights, Opera Cloud, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment., • Ability to communicate clearly both verbally and in writing., • Excellent time management skills, • Exceptional with details and follow up., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/29/26 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: Public Hotel is seeking a visonary and dynamic General Manager to lead our premier luxury property. As an ultimate leader of guest experience, you will champion our commitment to world-class service, operational excellence and financial proitability. You will curate flawless guest journeys and inspire a high-performing team while continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Public defines luxury for all with thoughtfully designed rooms, a chic sociable lobby, hidden garden, and stylish bars - a cultural hub blending sleep, work, play, entertainment, and unforgettable views. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.O.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: TBA Posting Date: September 29, 2026

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Purchasing Manager is responsible for handling and overseeing the procurement of goods and services through appropriate bidding processes to achieve optimum price value while maintaining superior quality consistent with Highgate Hotel’s established control policies and procedures. The Purchasing Manager also maintains and organizes the hotel’s storage facilities, ensures proper distribution, and assists in implementation of key controls associated with the procurement and accounting of goods and services Responsibilities: • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times., • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must routinely meet deadlines., • Must be able to multi task., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Keep appropriate par stock on all inventories goods. Notify Controller of any variances or deviation in par stock., • Ensure that all purchases, requisitions, etc. have proper approvals and all orders are place and received in accordance with Highgate Hotel’s policies and procedures., • Ensure compliance with federal, state, and local food and beverage storage laws, regulations and codes., • Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods., • Participate in the inventory process (monthly, quarterly, and annually)., • Secure competitive bids and maintain appropriate supporting documentation., • Ensure inventory pricing reflects most current information., • Review banquet event orders and consult with appropriate management for special requirements., • Interview, train, supervise and develop Purchasing and/or Receiving staff, including coaching, counseling and discipline., • Monitor and prepare financial reports in accordance with Highgate Hotel’s requirements meeting various due dates and deadlines. Qualifications:, • A high school diploma with mathematical emphasis required., • A minimum of 4 years of progressive hospitality purchasing experience., • The ability to demonstrate knowledge and understanding of safe food handling standards and beverage management., • College courses in an associated field and previous supervisory responsibilities preferred., • Long hours sometimes required., • Very heavy work, exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments and all room types., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present monthly and or quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates., • Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 4 years experience in the Revenue Management field, • Bachelor’s Degree, • In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 30, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: Public Hotel is seeking a visonary and dynamic Hotel Manager to assist our General Manager in leading our premier luxury property. As an ultimate leader of guest experience, you will champion our commitment to world-class service, operational excellence and financial proitability. You will curate flawless guest journeys and inspire a high-performing team while continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Public defines luxury for all with thoughtfully designed rooms, a chic sociable lobby, hidden garden, and stylish bars - a cultural hub blending sleep, work, play, entertainment, and unforgettable views. Responsibilities: • Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts., • Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance., • Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets), • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.O.D.s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • Participate in required M.O.D. coverage as scheduled., • Maintain, develop and monitor the effectiveness of the Lobby Ambassador program, • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel’s budget process as required., • Oversee and assist in the Highgate Hotel’s monthly forecast process as required, • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards., • Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP, • Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM, • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast., • Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended., • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property., • In conjunction with the Director of Sales, conduct daily WBR meeting. Qualifications:, • At least 6 years progressive experience in a hotel or a related field, • Bachelor's Degree preferred., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Perform other duties as requested by management. Benefits: TBA Posting Date: This job opening was posted on September 30, 2026, and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: M Social Hotel Overview: The F&B Manager is responsible for coordinating, supervising and directing all aspects of one F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: General Requirements - MANAGERS · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Participate in M.O.D. coverage as required. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, including wearing nametags. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to maintain confidentiality of information. · Perform other duties as requested by management. · Maintain a warm and friendly demeanor at all times. Fundamental Requirements: · Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. · Oversee all aspects of the daily operation of the outlet. · Supervise outlet personnel. · Respond to guest complaints in a timely manner. · Work with other F&B managers and keep them informed of issues as they arise. · Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. · Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. · Prepare and submit required reports in a timely manner. · Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. · Monitor quality of service in F&B outlet. · Assist in menu planning and preparation. · Ensure compliance with all local liquor laws, and health and sanitation regulations. · Ensure compliance with SOP’s in all outlets. · Ensure compliance with requisition procedures. · Be visible on the floor and assist staff as needed during each meal period. · Conduct staff performance reviews in accordance with Highgate Hotel standards. · Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards. · Ensure the training of employees on SOP’s and technical job tasks. · Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc. · Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. · Complete tip reporting. · Ensure overall guest satisfaction. Qualifications: Education & Experience: · At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience. · Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. Physical requirements: · Long hours sometimes required. · Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/17/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/22/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 22,2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: 9/25/26

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/25/26 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: The Senior Vice President, Human Resources – New York Hotels is the senior market HR leader responsible for developing and executing the people strategy across Highgate’s New York hotel portfolio. This role serves as a strategic partner to property General Managers, regional and corporate leadership, ownership groups, and hotel HR teams to drive organizational performance, strengthen leadership capability, ensure compliance and risk management, and cultivate a high-performance culture that supports both business objectives and associate engagement. This position requires extensive experience within New York City hotel operations and a deep understanding of labor relations in a highly unionized hospitality environment. The SVP will provide strategic oversight and guidance on collective bargaining agreements, labor strategy, grievance management, workforce planning, and complex employee relations matters. Working closely with hotel leadership and union representatives, the role requires the ability to navigate sensitive situations with sound judgment, credibility, professionalism, and a practical understanding of the operational realities of New York hotels. The SVP will lead all facets of the human resources function, including talent strategy, succession planning, leadership development, organizational effectiveness, recruitment, culture and engagement, change management, employee relations, compliance, and workforce planning. This role will focus on strengthening leadership capability, building talent pipelines and succession plans, and supporting organizational effectiveness across the portfolio to ensure Highgate attracts, develops, and retains top talent while driving business performance. As a member of Highgate’s senior leadership team, the SVP will champion the Company’s culture and values while aligning talent strategies, organizational priorities, labor relations, and compliance practices to support the continued growth and success of the portfolio. The successful candidate will bring a balanced combination of strategic thinking, business acumen, talent leadership, operational expertise, and labor knowledge to drive results across one of Highgate’s most important markets. Responsibilities: • Serve as the senior HR business partner for assigned New York hotels, aligning people first priorities with property performance, guest experience, owner expectations, and Highgate’s broader business strategy., • Coach and advise General Managers, executive committee members, and property HR leaders on leadership effectiveness, organizational structure, succession planning, workforce planning, and change management., • Translate companywide HR priorities into practical, market-specific action plans that reflect the pace, complexity, and labor environment of New York hotels., • Build credibility across properties by balancing strategic counsel with hands-on support during high-priority operational, associate relations, and labor matters., • Lead labor relations strategy for assigned unionized properties, ensuring consistent and thoughtful administration of collective bargaining agreements, side letters, past practices, and property-specific labor commitments., • Advise leaders on contract interpretation, seniority, scheduling, job classifications, wage and benefit provisions, progressive discipline, investigations, leaves, accommodations, subcontracting considerations, and operational changes that may have labor implications., • Partners with property leadership, corporate HR, legal counsel, and union representatives to resolve grievances, prepare for arbitration or hearing, and reduce avoidable labor risk., • Maintain a constructive, professional working relationship with union representatives while protecting business needs, associate fairness, contractual obligations, and Highgate standards., • Provide sound guidance on complex employee relations matters, including investigations, performance concerns, conduct issues, harassment or discrimination complaints, workplace conflict, separations, and sensitive leadership situations., • Ensure compliance with federal, New York State, and New York City employment requirements, including wage and hour, leave laws, pay transparency, anti-harassment, accommodations, recordkeeping, safety, immigration, and posting obligations., • Partner with legal counsel and corporate HR on agency charges, EEO matters, wage and hour claims, unemployment, workers’ compensation, OSHA, audits, subpoenas, and other employment-related proceedings., • Promote consistent documentation, fair process, appropriate escalation, and timely resolution of employee and labor matters across assigned hotels., • Partner with Talent Acquisition and property leaders to strengthen staffing strategies for high-volume and leadership roles, with attention to market competitiveness, internal mobility, and diversity of candidate pipelines., • Guide succession planning and talent reviews for critical hotel leadership roles, identifying readiness, development gaps, retention risks, and internal bench strength across the New York portfolio., • Develop, coach, and mentor HR Directors and HR teams, raising the standard for business partnership, compliance discipline, associate engagement, and operational follow-through., • Support onboarding, leadership development, service culture, training compliance, and manager capability programs that improve associate experience and operational consistency., • Champion a positive and inclusive associate experience that reflects Highgate’s values, hotel service culture, and the expectations of a highly visible New York hospitality environment., • Use engagement feedback, turnover data, exit interviews, employee relations trends, and operational input to identify root causes and drive practical retention and culture-building actions., • Partner with property leaders on communications, recognition, associate events, listening strategies, and manager accountability for a respectful, high-performing workplace., • Oversee effective execution of HR processes across assigned properties, including HR budgeting, compensation administration, personnel records, performance management, policy implementation, required training, and HR reporting., • Ensure accurate and timely use of HR systems and processes, including applicant tracking, associate data, compliance documentation, onboarding workflows, and reporting tools., • Monitor key people metrics such as staffing levels, turnover, overtime drivers, grievance activity, leave trends, employee relations cases, training completion, and compliance gaps; convert insights into action plans., • Travel regularly within the New York market and maintain a strong on-property presence to support leaders, inspect HR practices, build trust, and resolve issues before they escalate. Qualifications:, • 15+ years of progressive Human Resources leadership experience, including significant experience supporting hotel, hospitality, multi-unit, or service-intensive operations., • Demonstrated success leading HR in a New York City hotel or comparable unionized hospitality environment is strongly preferred., • Strong working knowledge of New York State and New York City employment laws and regulations, with the judgment to know when to escalate to legal counsel or corporate HR leadership., • Experience advising senior operators and General Managers in a fast-paced, high-touch, guest-facing environment., • Proven ability to lead through influence, build trust quickly, manage sensitive issues discreetly, and balance advocacy with business priorities., • Strong executive communication skills, including the ability to write clearly, present recommendations, facilitate difficult conversations, and communicate with credibility across all levels of the organization., • Bachelor’s degree in Human Resources, Business, Hospitality, Labor Relations, or a related field preferred; advanced degree or HR/labor certification is a plus., • Ability to travel regularly throughout the New York market and work flexible hours as needed based on hotel operations, labor matters, investigations, and business priorities., • Business-minded HR leader who understands hotel operations, ownership expectations, and the importance of associate experience in driving guest satisfaction and financial performance., • Balanced labor relations partner who is firm, fair, prepared, respectful, and solutions oriented., • High-integrity advisor who handles confidential matters with discretion and sound judgment., • Hands-on operator who is comfortable moving from strategy to execution and can support properties during urgent or complex situations., • Developer of people who raises the capability of HR teams and property leaders across the portfolio., • Establish trusted relationships with General Managers, property HR leaders, corporate HR, legal partners, and union stakeholders across the New York portfolio., • Assess labor relations practices, CBA administration, grievance trends, employee relations risk, staffing gaps, and HR operating rhythms across assigned hotels., • Create clear market action plans that improve consistency, compliance, associate experience, leadership capability, and issue resolution across properties., • Strengthen HR Director capability through coaching, process discipline, practical tools, and clearer escalation expectations., • Improve visibility into people metrics and convert data into targeted actions for retention, engagement, compliance, and operational effectiveness. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Hilton Garden Inn New York Times Square Central is a brand new hotel ideally located on famous 42nd Street, steps from Broadway theaters, Restaurant Row & more. The hotel offers 282 brand-new guestrooms with king or two queen beds plus modern in-room amenities. Overview: The Senior Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey., • Maintain First Aid log. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry required., • Previous supervisory responsibility preferred., • College course work in related field helpful, • High school diploma or equivalent required., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Rising 36 stories above the pulse and pageantry of Times Square, InterContinental New York Times Square is a hub of tranquility nestled in Midtown Manhattan’s Theatre District. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen. Find ease in chic accommodations, including sleek and spacious guest rooms and Junior Suites. Overview: The Senior uman Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey., • Maintain First Aid log. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry required., • Previous supervisory responsibility preferred., • College course work in related field helpful, • High school diploma or equivalent required., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 11, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must have OPERA CLOUD experiance, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: Behind every great hotel is a strong housekeeping team. As Housekeeping Manager, you will lead the heart of the house, supporting and inspiring your team in delivering impeccably clean, comfortable guest rooms and exceptional service every day. Through hands-on leadership, attention to detail, and a genuine commitment to your team, you will help create memorable experiences for every guest. This is a great opportunity for a hospitality leader who enjoys developing people, creating an organized and positive work environment, and making a direct impact on the guest experience. At Highgate, we are committed to developing our leaders and providing opportunities for career growth, making this an excellent next step for someone ready to grow into senior hotel operations. The ideal candidate is a hands-on hospitality leader who demonstrates strong attention to detail, sound judgment, effective communication, and a commitment to operational excellence. Immediate openings at Hyatt Regency Times Square, Lotte Palace, M Social Downtown & Times Square, Manhattan Times Square, Park Central, Park Lane, Residence Inn NY World Trade Center, ROW NYC. Responsibilities: • Manage the daily operation of the Housekeeping Department in accordance with Highgate Hotels standards, policies, procedures, and service expectations, • Recruit, supervise, coach, and support room attendants, house attendants, public-area attendants, inspectors, linen-room associates, and other housekeeping team members., • Consistently meet Highgate Hotel and brand cleanliness, quality, and safety standards., • Conduct daily inspections, monitor room readiness, manage large room turns and VIP arrivals, and ensure exceptional presentation throughout the hotel., • Partner closely with Front Office, Engineering, Laundry, and other departments to ensure seamless operations, timely communication, and outstanding guest experiences., • Manage scheduling, staffing, productivity, payroll, inventories, purchasing, and departmental expenses to achieve operational and financial goals., • Resolve guest concerns promptly and professionally, ensuring service recovery efforts result in high levels of guest satisfaction., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Maintain compliance with all Highgate policies, brand standards, safety regulations, OSHA/MSDS requirements, key control procedures, and risk management practices., • Oversee housekeeping equipment, supplies, work orders, preventative cleaning programs, and Lost & Found operations to ensure efficient daily operations., • Lead daily pre-shift meetings, ongoing training, and performance coaching to promote continuous improvement, service excellence, and employee engagement., • Monitor room status, special requests, and operational reports to ensure accurate communication, efficient workflow, and an exceptional arrival experience for every guest., • Promote a workplace culture based on respect, teamwork, accountability, inclusion, and consistent communication., • Monitor the inventory and distribution of guestroom supplies, linens, uniforms, amenities, cleaning products, and operating equipment., • Assist with inventory counts, purchasing requests, cost controls, loss prevention, and the proper storage and rotation of supplies. Qualifications:, • High School Diploma or equivalent required; associate or bachelor's degree in hospitality management or a related field is preferred., • Housekeeping supervisory experience in a hotel, resort, healthcare, residential or similar service-focused environment., • Experience in full service, luxury, lifestyle, union or high-volume New York hotel environment would be preferred., • Strong leadership, coaching, and team-building skills with a passion for delivering exceptional guest service., • Knowledge of housekeeping operations, inventory management, scheduling, payroll, and labor management., • Ability to handle sensitive associates and guest information with discretion and confidentiality., • Strong organizational skills with the ability to prioritize, multitask, and adapt in a fast-paced environment., • Proficiency with Microsoft Office (Word, Excel, Outlook) and hotel property management systems (PMS) or the ability to quickly learn new technology., • Demonstrated problem-solving skills with the ability to make sound decisions and resolve guest and operational issues effectively., • Knowledge of workplace safety, sanitation, chemical handling, and emergency-response practices., • Ability to work on a flexible schedule based on hotel needs, including early mornings, evenings, weekends, holidays, and extended hours when necessary., • Ability to bend, reach, climb stairs, push housekeeping equipment, and lift or move items weighing up to 30 pounds, with or without reasonable accommodation., • Fluency in English is required. Additional language skills are valued and may be beneficial based on the needs of the hotel and its workforce. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/22/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Senior PM-Overnight Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

A boutique hotel with restaurant on Long Island’s East End is seeking a hospitality leader to oversee all property operations and lead the guest experience from the front line. Employer-provided housing located near the hotel is included with the role. The General Manager will direct all hotel

Prior bar management or lead bartender experience required, preferably in a hotel, cocktail bar, restaurant, or rooftop environment. The Bar Manager is responsible for overseeing daily bar operations at Walker Hotel Tribeca, ensuring a high level of service, product quality, organization, and financ

We are seeking an experienced and operations-driven Restaurant Manager to lead dining operations within a boutique luxury hotel on Long Island’s North Fork.

Operations, Housekeeping ManagerThe Operations, Housekeeping Manager is responsible for supporting the daily operation of the Housekeeping Department and ensuring guest rooms, public spaces, and team member areas are consistently clean, well maintained, and prepared according to hotel standards. Thi

Front Desk / Guest Care ManagerConcord Hospitality is hiring a Front Desk / Guest Care Manager to lead our front office operations and ensure an exceptional guest experience.This role is at the hub of the hotel, with the most interaction with our guests.As a leader, you will inspire, coach, and empo

Job Description In Room Dining Server Reports To: Restaurant F&B Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: The In-Room Dining Server will be responsible for providing a clean and pleasant dining experience for guests staying in the hotel. They will collect and deliver food and beverage orders courteously and efficiently. We are looking for someone available Saturday and Sunday 3:00 PM To 11:00 PM. Responsibilities: • Order Taking: Answer IRD phone/tablet, take detailed food/drink orders, note allergies/restrictions., • Delivery: Deliver orders to guest rooms promptly, courteously, and accurately., • Guest Interaction: Greet guests, answer menu questions, ensure satisfaction., • Setup & Service: Set up tables/trays according to standards., • Payment Processing: Record transactions, handle payments using Toast POS systems., • Coordination: Communicate with the kitchen regarding orders, availability, and special requests., • Maintenance: Clean work areas, restock supplies, perform opening/closing duties. Qualifications & Disposition: • Must have a minimum of 1-year of In room dining experience in luxury hotel environment, • Must be available to work AM shifts - Monday-Thursday 7:00 Am To 12:00 PM, • Passion for food and beverage operations, • Ability to maintain a positive and professional demeanor at all tines, • Flexible schedule based on the needs of Sartianos, their programming, and peak times, • Ability to understand and follow written and verbal instructions, • Ability to prioritize and work in a fast-paced environment Benefits: • Medical, Dental, Vision insurance, • 401(k) with employer match, • Paid Time Off, • Commuter Benefits, • Daily family meal, • On-going food and beverage education Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description SERVER Full Time/ Part Time Reports To: General Manager The Place: Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restaurateur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: We are looking for a server that will uplift the dining experience for our guests and enrich the team. Candidates must possess excellent food and beverage knowledge alongside superior customer service skills which reflect the Sartianos standards and spirit. Qualifications & Disposition: • Must have a minimum 2 years experience, • Flexible schedule based on the needs of Sartianos, their programming, and peak times, • Passion and knowledge for food & beverage operations, • Ability to build tasteful and respectful relationships with guests, • Professional, tactful, and well-versed in conflict resolution, • Ability to understand and follow written and verbal instructions, • Ability to multitask and work in a fast-paced environment, • Able to handle money accurately and operate a point-of-sale system Benefits: • Medical, Dental, Vision insurance, • 401(k) with employer match, • Paid Time Off, • Commuter Benefits, • Daily family meal, • On-going food and beverage education Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer 1, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description This is an in office with travel to hotels position and is based primarily in the Buffalo Lodging Regional Corporate Office, located at: 570 Delaware Ave, Buffalo, NY 14202. General Summary: Responsible for administering Human Resources policies and procedures for multiple properties within the Midwest Region, which includes: Buffalo, NY, Rochester, NY, and Ohio. Principal Responsibilities: • Partners with the Regional VP of Operations and District Director to understand and execute their region’s human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning., • Manages the administration of and ensures compliance to all state and federal statute postings, listings, and employee communication requirements such as OSHA, FLSA, harassment-free workplace, etc., • Provides guidance and assistance to GMs and staff with all HR issues and concerns including; employee relations, recruitment, performance management, coaching/counseling, legal requirements,, • Provides on-going communication about HR policies, programs, and procedures., • Creates and implements learning and development programs and initiatives that provides internal development opportunities for employees., • Oversees employee disciplinary process, including: meetings, terminations, and investigations., • Maintains knowledge of trends, best practices and regulatory changes, and new technologies in human resources, talent management, and employment law., • Build and maintain great relations with internal and external stakeholders., • Performs other duties as assigned. Job Duties: • Problem Solving- Identifies and resolves problems in a timely Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process. Advises management teams in appropriate resolution of employee relations issues., • Project Management – Manages and communicates changes and progress. Prepares and supports those affected by change, monitors transition, and evaluates Participates and supports regional benefit fairs to promote company benefits. Conduct or assist with all internal investigations at the property level., • Communication - Demonstrates group presentation skills. Speaks clearly and persuasively in positive or negative. Writes clearly and has the ability to read and interpret written information. Communicates change effectively. Conducts exit interviews to determine reasons behind separations., • Teamwork – Exhibits objectivity and openness to the views of others and contributes to building a positive team Upholds organizational values, treats people with respect and promotes a harassment free environment. Assists with planning and organizing of outside training at regional meetings. Represents HR department at all regional GM meetings in order to keep managers abreast of changes, upcoming events as well as to answer any questions., • Quality Management – Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and Strives to increase productivity. Analyze and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement., • Adaptability – Able to deal with frequent change, delays, or unexpected events, changing approach or method to best fit a, • Interpersonal Skills – Maintains Listens attentively., • Initiative - Takes independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own Delegates work assignments, sets expectations and monitors delegated activities. Visits all properties within region to ensure visibility and recognition by all team members., • Organizational Support – Ensures each manager completes orientation, attends paperwork and benefits Facilitates HR trainings in accordance to company guidelines and needs in order to foster positive attitude towards company goals. Assists with the roll out and implementation of new employee initiatives. Manages difficult or emotional employee situations., • Compliance - Ensure State and Federal Labor postings are current while visiting. Ensure all internal BLA communication is posted as required. Maintains confidentiality. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance. Able to complete and analyze all background checks with regard to criminal, driving, credit and social security validation. Responds to all unemployment claims (partial included), provides information requested for hearings and participates when needed. In conjunction with legal department responds to all EEOC claims in a timely and accurate manner., • Business Acumen – Understands business implications of decisions, aligns work with strategic goals. Conducts wage surveys within labor markets to determine competitive wage Monitor, analyze and communicate assessment of unemployment activity reports, turnover and worker’s compensation activity reports., • Professionalism – Treats others with respect and consideration regardless of their status or Exhibits professionalism at all times. Represents organization at personnel related hearings and investigations., • Salary Range: $90,000-$110,000 Qualifications: A Bachelor’s degree (B.A) from a four year college or university strongly preferred; previous hotel and/or HR experience is required. Must have the ability to travel approximately 30% of the time. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including Word, Excel, Outlook, and PowerPoint, as well as the ability to learn and effectively use HRIS and learning management is strongly preferred. Must have valid driver’s license, and acceptable driving history subject to company approval. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Product Marketing Manager who can translate complex product capabilities into clear, compelling narratives that compel buyers and enable sales teams. You'll own product areas and strategic go-to-market initiatives end to end, working in close collaboration with Sales, Product, Marketing, and Customer Support teams. This is a highly cross-functional and strategic role that blends storytelling, market insight, go-to-market strategy and execution to fuel growth and improve conversions. What You’ll Do • Messaging and Positioning: Develop and maintain product-level messaging and positioning. Translate what Canary builds into language that resonates with specific personas, tailoring it to SMB, mid-market, and enterprise audiences., • Sales Assets: Build the sales and marketing assets that clearly communicates Canary’s value and differentiation that resonates for each stage of the marketing funnel. Understand from the Sales and Customer Support teams what’s working and what improvements are needed to improve how we communicate with customers and prospects., • Storytelling and Content: Craft engaging and persuasive presentations including sales decks, webinars, and presentations in collaboration with growth, partner, and content marketers., • Market & Competitive Intelligence: Maintain a working understanding of the competitive landscape in your product areas. Know how competitors position, what claims they make, and where Canary wins and loses., • Data and Analysis: Utilize data to measure the success of go-to-market initiatives, marketing campaigns, and product adoption, reporting on key metrics and providing actionable insights for optimization.What We’re Looking For, • +5 years of product marketing experience in a B2B SaaS environment, • Strong communicator, both internally as well as to the market. You are a strong writer and visual storyteller able to communicate complex topics in a simple, digestible way., • Comfort working with data and deriving actionable insights — you measure the impact of your work and use that to make better decisions, • Experience bringing new products to market, • A high quality bar for external assets — you know what "ship-ready" looks like and won't submit something half-finished, • Strong cross-functional instincts — you work well with product, sales, and design without needing heavy coordination overhead; you’re able to effectively influence without direct authority, • Preferred: Management consulting experience, hospitality and/or travel tech experience, and multi-product, platform, and AI products experience.Compensation Target cash compensation ranges from $140,000 - $175,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The stunning NoMo SoHo is seeking a Director of Finance to join the team. This role will provide ethical and consistent leadership by supplying management with guidance, training and support, and focus on the profitability of the business by accurate and timely financial reporting, ensuring acceptable levels of internal controls, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: • Highly competitive wages of $170,000-$180,000 annually, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: Financial: • Acts as the “Chief Business Officer” to the general manager and EC Team, and as such is responsible for evaluating the financial impact on business decisions., • Ensure that all levels of management are promptly notified of any financial deviations from established policies and/or control weaknesses in the hotel., • Effectively manage and communicate cash flow related issues, as required to management and ownership. This includes the accurate and timely preparation of cash-flow statements, management of receivables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Crescent Hotels and Resorts established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement strategies to management., • Monitor the capital planning process by assisting management with calculation of return on capital improvements, gathering support and monitoring the bid process, and evaluating scope of work and specifications., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Coordinate the completion of all forecasts and budgets as required, with the full and active participation of EC Team and department managers., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Ensure that all balance sheet accounts, including bank reconciliations are reconciled on a timely basis., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, hotel assets, master keys, payroll, and employee records., • Embrace a continuous growth environment by actively hiring professional staff and assisting in recruiting, reviewing, recommending and maintaining an inventory of qualified and promotable Associates that can potentially become Controllers, Assistant Controllers, Accounting Managers, and other managers for the organization., • Continually focus on training and development programs for finance associates to cultivate the “brightest” and “best” talent within the industry., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Crescent Hotels and Resorts standards and regulations to ensure safe and efficient operation of the hotel., • Ensure proper utilization, maintenance and periodic upgrades of all IT systems and equipment's., • Direct and/or prepare all financial reports in accordance with IHR requirements meeting various due dates and deadlines: Daily: • Review and submit a Daily Revenue Report., • Ensure timely deposit of all cash and transmission of Credit Cards., • Review Labor Report for overtime and any variance to Forecast. Weekly: • Review departmental Checkbooks and advise of any needed changes., • Distribute and discuss weekly G/L report with department managers., • Update GM on any unfavorable financial issues impacting the month., • Ensure there is sufficient cash to meet all scheduled obligations. Monthly: • Reconcile Balance Sheet with proper back up., • Ensure that all banks are counted., • Count the main vault., • Review “Key Financial Controls” Checklist to ensure adherence and compliance., • Review actual numbers to forecast to find discrepancies in forecasting to improve accuracy in future months., • Participate in the monthly Credit Meeting., • Actively participate, complete and review the forecast with Department Heads prior to submission. Annual: • Complete the Internal Control Questionnaire (ICQ) bi-annually., • Conduct a surprise payroll audit bi-annually., • Actively participate, complete and review the annual budget with Department Heads prior to submission., • Prepare all analysis that may be required by ownership and outside accounting firms., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, Productivity, and efficiency:, • Executive Committee Sales & Service Financial Review, • Departmental Budget & Forecast Credit & Collection Business Review Meeting, • Ensure and monitor that the hotel is in compliance with all report deadlines and due dates and reacts accordingly., • Maximize efforts towards productivity, identify problem areas and assist in finding and implementing their solutions., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Crescent Hotels and Resorts standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the professional attire and nametag when working., • Comply at all times with Crescent Hotels and Resorts standards and regulations to encourage safe and efficient hotel operations. Management: • Participate in M.O.D. coverage as required., • Attend meetings/training as required by management., • Perform other duties as requested by management. REQUIRED SKILLS/ABILITIES: • A minimum of 8 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/Finance concentration and a minimum of 4 years of related progressive experience; or a 2-year college degree and a minimum of 6 years of related progressive experience., • Long hours may sometimes be required., • Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to prioritize departmental functions in order to meet due dates and deadlines.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Ensures all passenger complaints are listened to and understood with empathy, showing genuine interest at all times. Ensures responses are appropriate and in line with the department mission statement, customer service standards, and Hotel Policies and procedures. Skills, Knowledge & Expertise • Minimum 1 year experience in Shore Excursion operations with a land-based resort or tour company preferably in an international environment. Prior tour staff or shipboard onboard revenue experience preferred., • Minimum 1 year sales experience in a related field. Ability to conduct financial transactions quickly and accurately., • Extensive knowledge of Microsoft Products, Point of Sales Systems, Database, and Mobile Devices., • Fluent English language skills, both verbal and written., • Knowledge of Japanse language., • Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers., • Commitment to continuously display and deliver genuine care to our passengers and staff and surprise and delight passengers throughout their cruise experience., • Motivation to excel in all aspects of job duties and responsibilities. Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Willingness to embrace all Company values and Service Credo and lead by example. Ability to adapt and adjust to a variety of circumstances. BenefitsPrincess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description Position Summary The Chief Engineer serves as a key member of the Executive Leadership Team and is responsible for all engineering, facilities, life-safety, regulatory compliance, asset preservation, sustainability initiatives, capital projects, and maintenance operations for the flagship Canopy by Hilton New York. The role ensures the highest levels of guest comfort, operational efficiency, brand compliance, and protection of hotel assets while leading a high-performing engineering team in a 24/7 luxury hospitality environment. Primary Responsibilities • Lead all engineering and maintenance operations for guestrooms, public spaces, restaurants, bars, rooftop venues, meeting space, back-of-house areas, and exterior assets., • Develop, mentor, and manage engineering team members., • Oversee preventive, predictive, and corrective maintenance programs., • Manage operating budgets, utilities, contracts, and capital expenditure projects., • Coordinate inspections, permits, testing, and compliance requirements., • Lead emergency response, business continuity, and life-safety programs., • Partner with ownership, Hilton representatives, and hotel leadership on asset management and operational initiatives.Building Systems Expertise, • HVAC Systems: Chillers, chilled water systems, cooling towers, condenser water systems, FCUs, AHUs, MAUs, smoke purge systems, exhaust systems, dampers, VFDs, unit heaters, BMS, and EMS platforms., • Central Plant Operations: Pumps, heat exchangers, expansion tanks, hydronic systems, chemical treatment programs, and associated controls., • Electrical Systems: Switchgear, transformers, electrical distribution, emergency generators, ATS equipment, panels, disconnects, UPS systems, and critical power infrastructure., • Plumbing Systems: Domestic water, hot water generation, booster pumps, PRVs, mixing valves, drainage systems, grease interceptors, sewage ejectors, and storm systems., • Fire & Life Safety Systems: Fire pumps, sprinkler systems, standpipes, fire alarm systems, smoke control systems, emergency communications, and FDNY-required systems., • Vertical Transportation: Elevators, escalators, machine rooms, inspections, and contractor management., • Commercial Kitchen Systems: Kitchen ventilation, electrostatic precipitators, refrigeration systems, condensers, and food service support equipment., • Building Envelope & Guestroom Systems: Doors, windows, roofing systems, finishes, locks, lighting controls, and guestroom technologies.NYC Regulatory Experience, • FDNY inspections, violations, testing, and corrective actions., • DOB permits, filings, and special inspections., • Local Law compliance, annual testing, and reporting., • Insurance inspections, Hilton brand audits, and life-safety compliance.Required Qualifications, • Minimum 7 years of hotel engineering experience., • Minimum 3 years in a leadership role such as Chief Engineer, Assistant Chief Engineer, or Engineering Manager., • Strong knowledge of high-rise hotel operations and MEP systems., • Experience managing capital projects in occupied hospitality environments., • Proficiency with CMMS, BMS, and energy management systems., • Previous hotel opening experience preferred., • Hilton experience preferred.Required Certifications, • EPA Universal Refrigerant Certification, • FDNY Q-01, • FDNY F-89, • FDNY S-12, • FDNY S-13, • FDNY P-98Preferred Certifications, • OSHA 30-Hour Certification, • CPR / AED / First Aid Certification

Job DescriptionExperience Without Limits Come shape the future of brand experience. At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections. That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life. This is a place where curiosity drives what's next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it. Experience without limits—in your work, your growth, and your impact. Position Summary The Event Manager coordinates and executes group meetings, conventions, congresses, trade shows, training sessions, hospitality suites, and corporate events. This role supports clients and internal teams by managing venue sourcing, contracting, housing, registration, attendee communications, budgets, onsite delivery, and post-event reconciliation. Key Responsibilities • Coordinate logistical arrangements for meetings, conventions, congresses, trade shows, training sessions, hospitality suites, and corporate events., • Serve as the liaison among clients, suppliers, venues, housing partners, attendees, and internal stakeholders throughout the event lifecycle., • Consult with clients and planning teams to define attendance projections, housing requirements, meeting space, food and beverage, audiovisual, travel, registration, badging, and payment arrangements., • Lead compliant venue research, site selection, and contracting processes, including negotiation of hotel guest room blocks, meeting space, lodging, and related services within approved budgets., • Research, evaluate, establish, and maintain productive relationships with preferred vendors and other event partners., • Prepare Statements of Work, formal estimates, cost models, budgets, and purchase order requests for approved services and items., • Maintain event budgets and approved changes through pre-planning, execution, and post-event reconciliation; track program spend and prepare management reports., • Coordinate registration and payment procedures, invitations, promotional communications, sponsorship activities, and correspondence with attendees, speakers, sponsors, and exhibitors using platforms such as Cvent., • Coordinate with convention management organizations, housing bureaus, hotels, and other partners to secure and manage multi-room housing blocks, registration and badge requirements, meeting space, and support services., • Prepare Banquet Event Order information and coordinate food and beverage, audiovisual, event publications, syllabus materials, travel, lodging, and participant expenses., • Oversee attendee communications, convention information documents, final housing reports, registration reports, and regular client status reporting., • Work directly with registrants to resolve inquiries and issues related to registration, housing, payments, and event participation., • Manage client-requested changes, communicate revised plans and key dates, and ensure established guidelines, business rules, processes, policies, and procedures are followed., • Staff events and oversee onsite registration, housing, badging, meeting space, and attendee support delivery; travel to selected meetings as required., • Oversee housing payment processes, including hotel master billing, company credit card payments, and coordination of direct client payments., • Review and reconcile event invoices, receipts, and credit card statements; approve payments within assigned authority and record financial information accurately and promptly in company systems., • Inspect rooms, meeting spaces, and displays for alignment with program requirements; coordinate special functions and address service concerns to promote client and attendee goodwill., • Manage multiple meetings and events simultaneously, including high-profile congress programs, while meeting established and immovable deadlines., • Collaborate with internal stakeholders to support client, team, and organizational objectives and participate in continuous improvement efforts., • Perform other duties as assigned, consistent with the role.Decision-Making & Scope, • Level of autonomy: Exercises independent judgment within defined client requirements, approved budgets, contracts, business rules, and established company processes., • Decision-making authority: Makes recommendations and day-to-day operational decisions related to venue and supplier selection, event logistics, attendee services, budget tracking, and issue resolution within assigned authority., • Impact: Directly influences event quality, attendee experience, client satisfaction, supplier performance, financial accuracy, compliance, and the successful delivery of multiple concurrent programs.Supervision & Leadership, • Reports to: Designated Meetings & Event Services leader., • Direct reports: None., • People responsibilities: Coordinates work through supplier partners and internal contributors and may provide onsite direction to event staff, without direct people-management responsibility.Required Qualifications, • Education: Bachelor's degree from a four-year college or university, or an equivalent combination of education and relevant experience., • Experience: At least 2 years of similar experience successfully executing meetings, events, projects, programs, and/or training initiatives., • Proficiency with event registration software, including Cvent, and Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook., • Ability to read and interpret business publications, professional journals, technical procedures, and applicable government regulations., • Ability to prepare reports, proposals, quotations, business correspondence, and procedure manuals and to present information effectively to clients, customers, managers, and other stakeholders., • Ability to apply percentages, ratios, proportions, basic statistical concepts, and other practical mathematical concepts to budgets and event operations., • Ability to define problems, collect and analyze information, establish facts, draw valid conclusions, and interpret technical instructions presented in written, mathematical, or diagram form., • Strong communication, client service, organization, attention to detail, project coordination, documentation, and follow-through skills., • Ability to prioritize, manage multiple meetings simultaneously, and perform effectively under severe time constraints and immovable deadlines., • Customer-centric, collaborative, adaptable, open-minded, solutions-oriented, and comfortable working in an entrepreneurial and independent environment., • Strong relationship-building skills, sound business judgment, and the ability to establish rapport with existing and prospective clients.Preferred Qualifications, • Experience with trade shows, conventions, congress planning, housing bureaus, and high-profile congress meetings., • Experience in event marketing or a creative, solutions-based agency environment., • Additional certifications or specialized knowledge relevant to meetings and event management.Working Conditions, • Work may be performed in an office, remote, hybrid, venue, hotel, convention center, or other event environment, based on business and client needs., • Requires travel to selected meetings and events., • May require evenings, weekends, extended hours, and flexibility during peak planning and onsite periods.Physical Requirements, • Ability to sit, stand, walk, and work onsite for extended periods, as required by the program., • Ability to inspect event spaces and perform essential job functions with or without reasonable accommodation., • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role., • For Canadian positions, accommodations will be provided up to undue hardship in accordance with applicable human rights legislation.Job Description Disclaimer, • This job description reflects the essential functions and responsibilities of the role and is not intended to be an exhaustive list of all duties. Responsibilities and requirements may change based on business needs.FLSA Classification (People Team Completes) This position is classified as [Exempt / Non-Exempt] under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with applicable law if classified as Non-Exempt. Below for recruiting team only: As a(n) Job Title, include brief job summary (helps to insert industry/niche callouts here). What you'll be doing Great work • Insert responsibilities / deliverables If you can do all that, you have what it takes. It might help if… • Insert qualifications Last but not least, we believe in diversity, equity and inclusion. Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. #LI-XXX Requisition #: We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at jobaccomodations@jackmorton.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. *JOB SCAM ALERT* We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address "@jackmorton.com" or "@jackmorton.co.uk" or "@impact-xm". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs. If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action. Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity. We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.

Job DescriptionWHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. Role Summary The Senior Manager, Corporate Development & M&A will support the SVP of Corporate Development & Strategy in sourcing, evaluating, and executing acquisitions and strategic initiatives that strengthen Lindblad Expeditions' portfolio of experiential travel businesses. This role combines financial analysis, market research, relationship development, due diligence, and cross-functional project management to support transactions from initial outreach through integration. The ideal candidate is an analytical, detail-oriented professional who enjoys building relationships, evaluating strategic opportunities, and partnering across the organization. ESSENTIAL JOB DUTIES Transaction Execution & Financial Analysis • Support execution of acquisitions from initial evaluation through closing by coordinating financial, operational, commercial, and confirmatory due diligence., • Build and maintain financial models, including DCF, comparable companies, precedent transactions, accretion/dilution, synergy, and return analyses., • Coordinate diligence request lists, manage virtual data rooms, and summarize findings, risks, and value drivers for executive leadership., • Support transaction structuring, valuation analysis, and post-close integration planning. Market Mapping & Business Development • Develop and maintain market maps, acquisition target lists, and competitive landscape analyses across expedition cruising, land travel, and adjacent markets., • Maintain a structured pipeline tracking ownership, financial profile, strategic fit, valuation expectations, and relationship history., • Support outreach and relationship development with acquisition targets, advisors, and industry contacts to generate proprietary deal flow. Investment Materials • Prepare investment memos, opportunity assessments, Board materials, and Executive Leadership Team presentations., • Present financial analysis and strategic recommendations with clear, concise supporting data. Cross-Functional Partnership • Partner with Finance, Legal, Operations, Marine, Hotel, Sales, Marketing, and other functional leaders to validate assumptions and evaluate strategic opportunities., • Support integration planning, synergy tracking, and value creation initiatives following acquisitions GENERAL QUALIFICATIONS Education & Experience Required Qualifications • Bachelor's degree in Finance, Accounting, Economics, Business, or a related field. MBA, CPA, or CFA is a plus., • 5–8+ years of experience in Corporate Development, Investment Banking, Private Equity, Strategy Consulting, Transaction Advisory, or a related M&A environment., • Experience supporting mergers, acquisitions, strategic investments, or corporate development initiatives from evaluation through execution., • Strong financial modeling skills including DCF, comparable companies, precedent transactions, accretion/dilution, and return analysis., • Experience performing financial, commercial, and operational due diligence., • Excellent analytical, quantitative, and problem-solving skills with strong attention to detail., • Experience preparing investment memoranda, executive presentations, and materials for senior leadership., • Strong project management skills with the ability to manage multiple priorities and deadlines simultaneously., • Exceptional written and verbal communication skills with the ability to simplify complex financial concepts., • Advanced proficiency in Microsoft Excel and PowerPoint. Preferred Experience • Experience in the travel, hospitality, leisure, cruise, transportation, or consumer services industries., • Exposure to post-acquisition integration planning and synergy analysis., • Experience supporting executive leadership or Board-level presentations., • Familiarity with CRM systems and market intelligence platforms, • Demonstrated ability to build professional relationships with founders, business owners, and external advisors., • Experience working in a fast-paced, entrepreneurial environment. Bonus 10% OUR BENEFITS • Travel benefits for employees and their family • Voyage of Discovery trips for employees to travel as guests • Health insurance including Medical, Dental, Vision • 401(k) plan with employer match • Long-Term Disability, Life & AD&D Insurance • Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care • Pre-Tax Commuter Benefit • 7-8 Paid Holidays • 1 Floating Holiday Options • Up to 15 days of vacation (pro-rated per anniversary year) • Parental Leave • Sick/personal days per city & state ordinance • Pet Insurance discount Hybrid Work Schedule Positions based in our New York and Seattle offices follow a hybrid work schedule, requiring employees to work in the office Tuesday through Thursday, with the option to work remotely Monday and Friday. Candidates must reside within reasonable commuting distance of their designated office. Communication Skills Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. COMPENSATION STATEMENTLindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay. EQUAL OPPORTUNITY EMPLOYER STATEMENTAt Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong. Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes. If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you. What You’ll Do • Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration., • Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients., • Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams., • Partner with Sales, Marketing, and Customer Success teams to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements., • Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale., • Prioritize effectively and utilize data, intuition, and storytelling to align stakeholders and drive outcomes quickly.What We’re Looking For, • Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results., • Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions., • Ability to perform across enterprise functions, including: Account management: Serve as the primary Canary representative on calls with enterprise customers; Solutions architecture: Communicate complex product ideas involving multiple integration touch points; Product analytics: Leverage BI tools, SQL, and Python for data analysis., • Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners., • Comfortable working in a high-growth, fast-paced startup environment with shifting priorities., • Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans., • Bonus: Previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives.Compensation Target cash compensation ranges from $160,000 - $200,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Job Title: Event Sales Manager Location: Mercado Little Spain – New York, NY Reports To: Director of Event Sales Department: Sales & Events Employment Type: Full-Time, Exempt Compensation: $75,000 - $85,000 Base Salary + 1.25% Commission + Benefits About José Andrés Group & Mercado Little Spain José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, culinary innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Located in the heart of Hudson Yards, Mercado Little Spain is a vibrant culinary destination celebrating the food, drinks, culture, and hospitality of Spain. With multiple restaurants and unique event spaces under one roof, Mercado Little Spain offers a dynamic setting for corporate events, social celebrations, group dining, receptions, and full-scale buyouts. Position Summary The Event Sales Manager is responsible for driving private dining and event revenue for Mercado Little Spain through proactive sales, strong client relationships, and exceptional event planning and execution. This position manages the event sales process from initial inquiry and prospecting through contracting, planning, execution, and post-event follow-up. The Event Sales Manager will develop new business while maximizing inbound opportunities and building long-term relationships with corporate clients, event planners, destination management companies, hotels, concierge partners, and social clients. The ideal candidate is a sales-minded hospitality professional who is highly organized, responsive, relationship-driven, and motivated by achieving revenue goals. They should be equally comfortable prospecting for new business, conducting a site tour, negotiating an event, building a BEO, and collaborating with Operations and Culinary teams to deliver an exceptional experience. Key ResponsibilitiesEvent Sales & Revenue Generation • Drive private dining, group dining, catering, and event revenue for Mercado Little Spain., • Manage incoming event inquiries with urgency, professionalism, and strong follow-through., • Proactively prospect and develop new corporate, social, hospitality, and event-planning business., • Convert qualified leads into confirmed events through thoughtful and strategic sales efforts., • Conduct site tours and confidently present Mercado Little Spain's event spaces and capabilities., • Prepare customized proposals, menus, pricing, and event recommendations based on client needs., • Negotiate event details within established pricing and business guidelines., • Identify opportunities to upsell food, beverage, space, enhancements, and additional experiences., • Maintain an active sales pipeline and consistently work toward established individual and department revenue goals., • Track lost business and identify opportunities to improve conversion.Business Development, • Develop and maintain relationships with corporate clients, executive assistants, event planners, DMCs, hotels, luxury concierge teams, wedding and social planners, and other referral partners., • Identify new business opportunities throughout New York City and surrounding markets., • Conduct outbound prospecting through email, phone, networking, referrals, and in-person relationship building., • Represent Mercado Little Spain and José Andrés Group at networking events, showcases, tastings, and industry events., • Maintain relationships with previous clients and proactively pursue repeat business., • Build a strong database of prospective and existing clients., • Partner with Marketing and Sales Leadership on promotions, outreach campaigns, and lead-generation initiatives., • Maintain awareness of NYC event trends, competitors, seasonal opportunities, and market demand.Client Relationship Management, • Serve as a primary point of contact for assigned events from initial inquiry through post-event follow-up., • Build strong client relationships through responsive, personalized, and professional communication., • Understand each client's goals, priorities, budget, and vision for their event., • Provide recommendations on spaces, menus, beverages, timelines, and event flow., • Manage corporate, social, VIP, and high-profile clients with professionalism and discretion., • Anticipate client needs and proactively address questions or concerns., • Conduct timely post-event follow-up and pursue opportunities for repeat business and referrals.Event Planning & Coordination, • Coordinate event details including menus, beverage selections, guest counts, floor plans, timelines, rentals, audiovisual needs, entertainment, and special requests., • Prepare and maintain accurate proposals, contracts, Banquet Event Orders (BEOs), and other event documentation., • Manage deposits, payment schedules, minimums, and contractual deadlines., • Ensure all event information is accurate and communicated to Operations, Culinary, Beverage, and other internal partners., • Conduct final detail meetings with clients as needed., • Communicate allergies, dietary restrictions, VIP information, and special requests clearly., • Manage event changes and last-minute requests professionally and efficiently., • Ensure a seamless transition from the sales and planning process to onsite execution.Event Execution, • Partner closely with Restaurant Operations and Culinary Leadership to ensure events are executed according to contracted details., • Attend and oversee key events as business needs require., • Welcome clients and ensure event spaces are prepared according to agreed specifications., • Maintain communication with Operations throughout the event., • Assist with resolving client concerns or operational challenges quickly and professionally., • Ensure the final event experience reflects Mercado Little Spain and JAG hospitality standards.Sales Systems & Administration, • Maintain accurate and current client, lead, event, and sales information within TripleSeat and/or designated CRM systems., • Maintain detailed notes and follow-up activities for all active opportunities., • Prepare contracts, BEOs, proposals, and other sales documentation accurately and on time., • Track deposits, payments, event minimums, and billing requirements., • Maintain organized digital files and client records., • Provide accurate pipeline, forecast, and sales activity information to the Director of Event Sales., • Participate in weekly sales meetings and event/BEO meetings., • Maintain current knowledge of event menus, pricing, capacities, floor plans, and operational capabilities.Collaboration & Communication, • Partner closely with the Director of Event Sales and other members of the JAG Events team., • Maintain strong communication with General Managers, Culinary Leadership, Beverage teams, and Operations., • Participate in BEO and operational meetings to ensure alignment on upcoming events., • Collaborate with Marketing on event collateral, promotions, and sales initiatives., • Support fellow Event Sales Managers and Coordinators during high-volume periods., • Communicate potential challenges early and work collaboratively to develop solutions., • Maintain a positive, professional, and team-oriented approach.Requirements:In Return, We Offer You, • Competitive base salary of $75,000–$85,000 per year, • 1.25% commission on eligible event sales, • Comprehensive health & wellness benefits, • Retirement savings opportunities, • Paid time off, • Employee dining and partner discounts, • Sales and hospitality training and professional development, • Career advancement opportunities throughout José Andrés Group, • The opportunity to sell a unique collection of event experiences at Mercado Little Spain in the heart of Hudson Yards, • A dynamic, collaborative, and hospitality-driven work environmentWhat We're Looking For, • 3+ years of event sales, catering sales, private dining, restaurant sales, or hospitality sales experience preferred., • Proven experience generating revenue and converting event inquiries into confirmed business., • Experience in a high-volume restaurant, luxury hotel, upscale hospitality, catering, or private events environment strongly preferred., • Strong existing knowledge of the New York City corporate and social events market is highly desirable., • Demonstrated ability to prospect and develop new business rather than relying solely on inbound leads., • Strong sales instincts with the ability to identify opportunities and confidently close business., • Experience managing the full event lifecycle from inquiry through execution., • Knowledge of contracts, deposits, F&B minimums, service charges, cancellation policies, and event billing., • Experience creating and working with BEOs., • Excellent written and verbal communication skills., • Polished presentation and client-facing skills., • Exceptional organization, attention to detail, and time management., • Ability to manage multiple events and sales opportunities simultaneously., • Strong problem-solving skills and ability to remain composed under pressure., • Experience with TripleSeat or comparable event/CRM software strongly preferred., • Proficiency with Microsoft Office and Google Workspace., • Spanish food, wine, and cultural knowledge is a plus, but a genuine desire to learn is essential., • Positive, collaborative, and results-oriented attitude., • Flexible availability to attend events, site visits, networking opportunities, evenings, and weekends as business needs require.Success in This Role Success as Event Sales Manager will be demonstrated through: • Achievement of individual and department event sales goals., • Growth in private dining and event revenue., • Strong lead conversion and consistent pipeline development., • Generation of new corporate and social business., • Repeat and referral business from existing clients., • Timely and professional response to event inquiries., • Accurate contracts, BEOs, deposits, and event documentation., • Strong client satisfaction and post-event relationships., • Effective collaboration with Culinary and Operations teams., • Consistent representation of Mercado Little Spain and José Andrés Group hospitality standards.Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Sales Enablement Manager to own how our sales team learns — from day one onboarding through ongoing skill development across every seller in the org. In this role, you'll build and run the full ramp experience for every new sales hire, and design the "everboarding" programs that keep our tenured reps sharp as our product, customers, and playbooks evolve. You'll partner closely with Sales Leadership, Product, Marketing, and Customer Success teams to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team sells. This is a foundational role: your work will directly shape how quickly new reps hit quota, how consistently the team executes our motion, and how Canary builds a durable culture of learning as we scale. What You’ll Do Onboarding & New Hire Ramp • Own the end-to-end onboarding and ramp experience for every new sales hire — from pre-boarding through fully ramped — including curriculum design, learning paths, milestones, and ramp-time targets., • Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new rep is ready to carry quota., • Continuously iterate on the onboarding experience based on new hire feedback, manager input, and ramp-time data; reduce time-to-productivity quarter over quarter. Everboarding & Skill Development • Design and run "everboarding" programs that keep tenured reps growing — recurring skill-building sprints, deep-dive workshops, role-based learning tracks, and certification refreshes tied to product and process changes., • Identify capability gaps across the team through call reviews, win/loss analysis, and partnership with sales leadership; build targeted upskilling programs to close them., • Develop and maintain a sales competency framework that defines what “good” looks like at each level (SDR, AE, Senior AE, etc.) and powers career development conversations. Playbooks & Institutional Knowledge • Own, build, and continuously improve the sales playbook library — capturing how we run discovery, demos, multi-threading, objection handling, negotiation, and every other repeatable motion., • Codify institutional knowledge from top performers into reusable resources so best practices spread across the team instead of staying tribal., • Maintain a single source of truth for sales messaging, positioning, competitive intel, and product knowledge; ensure content stays accurate as the product and market evolve. Cross-Functional Alignment • Partner with Product and Marketing teams to ensure sales messaging, positioning, and product knowledge stays consistent and current across the team., • Partner with Customer Success team on handoff processes and post-sale enablement so the customer experience stays seamless from first call through renewal., • Champion knowledge-sharing rituals across the sales org and tailor enablement to a globally distributed team while maintaining consistency across regions and markets.What We’re Looking For, • 2–4+ years in Sales Enablement, L&D, or a similar role with significant ownership of onboarding or training programs for sellers., • Demonstrated experience building a new hire sales onboarding program from scratch or substantially overhauling one — bonus if you can speak to measurable ramp-time improvements., • Track record of designing ongoing training, certification, or skill-development programs for sales teams., • Strong instructional design instincts — you know how adults learn and can build curriculum that actually changes selling behavior, not just slides that get clicked through., • Excellent facilitation, presentation, and workshop leadership skills; comfortable role-playing and coaching reps live., • Familiarity with modern sales methodologies (MEDDIC, Command of the Message, Challenger, etc.) and the tools that support them (Gong, Salesforce, Salesloft/Outreach)., • Strong project management; you can run multiple programs in parallel and ship on a timeline., • Analytical mindset — comfortable defining success metrics for enablement programs and using data to iterate., • Self-starter who thrives in a fast-paced, often ambiguous startup environment., • A collaborative, proactive operator with genuine passion for helping reps grow.Compensation Target cash compensation ranges from $107,000 - $120,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Director of Operations Location: New York, NY - On-Site, In Person Position Job Summary: This role is with a well-regarded hotel in New York, NY. While we can?t share the hotel?s name upfront to maintain confidentiality, we?re excited to tell you more as we move forward in the process. Thank you for your understanding! This position is on-site, in person located in New York, NY. This position will be directed and supervised by the General Manager. The primary responsibilities for this position are focused on overseeing and managing Housekeeping and Front Office operations, including routine operational tasks and directing and supervising the Operations Managers and other team members assignments. The Director of Operations also conducts weekly staff meetings, weekly training sessions presented by Managers, and review of previous future sales and operations efforts. This role also ensures guest satisfaction and the efficient operation of the Hotel by serving a direct back-up to the General Manager in their absence. The role assists the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, Guest Satisfaction, and development of Associates. Other duties may be assigned as required by the business and/or training for career advancement. The Director of Operations role is exempt and expected to work as much of each workday as is necessary to complete their job responsibilities. The role may function to directly support several areas at the property including Housekeeping, Front Office, Engineering / Maintenance, Security, F&B, and Banquets. Exempt Managers and supervisors must customarily and regularly direct the work of at least three full-time Associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50% of the time and job duties must also involve the use of discretion and independent judgement more than 50% of the time. The role must also work with employee union stipulations and requirements as guided by bargaining agreements. Job Duties and Functions • Approach all encounters with Guests and Associates in an attentive, friendly, courteous and service oriented manner., • Maintain regular attendance in compliance with Rebel Hotel Company standards, as required by scheduling, which will vary according to the needs of the Hotel., • Maintain high standards of personal appearance and grooming, which include compliance with Rebel Hotel Company?s dress code and wearing a nametag when working (per brand standards)., • Comply and ensure adherence to Rebel Hotel Company standards and regulations to encourage safe and efficient hotel operations., • Maintains the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Engineering and Housekeeping departments., • Use competencies from Rebel and Brand training materials to develop self in all operational departments., • Work with Department Heads to gain a good understanding of each position and how it affects the operation of the Hotel., • Assist in creating an environment where Associates make empowered decisions to ensure Guest Satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head., • Assist the General Manager with the creation of financial reports as required by the Corporate Office., • Ensure compliance with Union regulations is maintained, • Keep up to date with all Union changes and agreements, • Meet all Corporate imposed deadlines as well as those imposed by the General Manager., • Participate in required MOD coverage as scheduled., • Ensure that training in service standards is taking place in each department using the steps to effective training., • As needed, assist the General Manager in recruiting, hiring and training for Guest Services based on occupancy., • Participate in weekly meetings with Front Office to address oversell settings and react accordingly., • Assist in creating a positive team-oriented environment that focuses on the guest, through Associate development and motivation., • Assist the General Manager with maintaining compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and / or weekly inspection of rooms with the Property Engineer., • Ensure that Associates are always attentive, friendly, courteous and efficient in their interactions with Guests, Management and all other Associates., • Be familiar with SOPs in all operations departments., • Maintain a professional working relationship and promote open lines of communication with Managers, Associates and other departments., • Ensure that all Associates receive fair and equitable treatment according to Rebel Hotel Company SOPs., • Complete required corporate training modules and become certified to train those as required., • Be in the public areas during peak times, greeting Guests and offering assistance as needed., • Maintain procedures for handling of the Hotel safe specifically with regard to security, • Attend all scheduled meetings that take place on the property when you are scheduled. Required Skills, Experience and Knowledge • At least five years of progressive managerial experience in the Rooms Department to encompass both Housekeeping and Front Office operations., • At least 2-years of experience in a role as department head or 4-years of experience as an assistant department head of a unionized housekeeping department, • Experience working with Hotel Unions, • Must be proficient in Windows Operating Systems and various property and operations management systems., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and Guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to convey information and ideas clearly., • Fire Safety Director Certification preferred. Working Conditions / Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Job Type: Full-Time Work Location: On-Site, In-Person Position Schedule: • 10-hour shift, • 12-hour shift, • 8-hour shift, • Day shift, • Evening shift, • Monday to Friday, • Night shift, • Overnight shift, • Weekends as needed Salary Range: $90,000 Benefits: • 401(k), • 401(k) matching, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Paid Time Off

Job DescriptionCompany Description Where Culture, Care, and Art de Vivre Meet At Sofitel New York, luxury is more than a standard—it’s a feeling. Sofitel New York is seeking a motivated and hospitality-focused Rooms Manager-In-Training (MIT) to join our Rooms Division and develop a strong foundation in luxury hotel operations. The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury hospitality environment. What is in it for you: • Structured cross-functional development across Front Office, Housekeeping, and Guest Services., • Hands-on exposure to luxury hotel operations., • Opportunity to work closely with experienced Rooms leaders and Heartists., • Participation in meaningful operational and process-improvement projects., • Career development and growth opportunities within Sofitel Hotels & Resorts and Accor.Job Description This is a hands-on developmental position designed for an early-career hospitality professional who is eager to learn how a luxury hotel operates from the guestroom to the front desk and everywhere in between. The MIT will rotate through Front Office, Housekeeping, and Guest Services, gaining exposure to the processes, systems, standards, and service practices that create a seamless guest experience. Throughout the program, the MIT will work alongside Rooms leadership and Heartists, supporting daily operations while learning how to analyze processes, operate in a union environment, identify opportunities for improvement, and contribute to projects that enhance efficiency, quality, and the guest experience. This role is an opportunity to learn the business from the ground up, develop cross-functional knowledge, and build the foundation for a future career in hospitality. What You Will Be Learning & Doing Cross-Functional Rooms Experience • Rotate through Front Office, Housekeeping, and Guest Services to develop a comprehensive understanding of Rooms operations., • Learn how each department contributes to the guest journey from arrival through departure., • Gain knowledge of departmental policies, procedures, standards, and operating practices., • Participate in daily briefings, departmental meetings, inspections, and operational activities., • Learn how Rooms departments communicate and collaborate to ensure a seamless guest experience., • Support special projects and initiatives across the Rooms Division., • Document processes and assist with creating or updating standard operating procedures and training materials., • Observe operational challenges and assist in developing practical solutions. Front Office & Guest Services Rotation • Learn the fundamentals of Front Office operations, including arrivals, departures, room assignments, guest requests, VIPs, special occasions, and guest communication., • Gain hands-on experience with Opera Cloud or other hotel operating systems., • Learn how to review arrival and departure information and identify special requirements., • Assist with coordinating guest requests between Front Office, Housekeeping, Guest Services, and other departments., • Learn the processes supporting VIP and loyalty-program recognition., • Support Guest Services operations, including Concierge, Bell, Door, PBX, and Guest Relations functions., • Observe and participate in service recovery processes and learn how guest concerns are documented, communicated, and resolved., • Assist with maintaining accurate operational logs, reports, and communications. Housekeeping Rotation • Learn the daily processes involved in preparing and maintaining guestrooms and public areas to Sofitel standards., • Participate in guestroom and public-area inspections to understand quality standards and attention to detail., • Learn how room status, cleaning assignments, special requests, and priorities are communicated and tracked., • Gain an understanding of housekeeping productivity, scheduling, supplies, inventory, and expense-control processes., • Assist with monitoring room readiness and communication between Housekeeping and Front Office., • Learn the hotel's Lost & Found procedures and documentation requirements., • Gain exposure to deep-cleaning programs, preventive maintenance communication, and quality-assurance processes., • Support operational projects designed to improve efficiency and consistency. Process & Project Development • Participate in Rooms Division projects focused on service, efficiency, quality, and process improvement., • Assist with collecting and organizing operational information and identifying trends or opportunities., • Help develop checklists, guides, process maps, training materials, and other operational tools., • Follow up on assigned projects and communicate progress to Rooms leadership., • Work collaboratively with different departments to understand how operational decisions impact the overall guest experience., • Present project findings and recommendations to department leaders as appropriate., • Develop strong organizational, analytical, communication, and problem-solving skills. Your Journey Starts Here The Rooms Manager-In-Training is an opportunity to discover how a luxury hotel really works. Through hands-on experience, cross-functional rotations, and meaningful projects, you will build the knowledge and confidence to take the next step in your hospitality career. At Sofitel New York, we believe development happens through experience. We invite you to learn, explore, contribute, and grow as you discover your path within Rooms Division. Qualifications What We Are Looking For Your experience and skills include: • Recent graduate or early-career professional with a degree or coursework in Hospitality Management, Hotel Administration, Business, or a related field preferred., • Previous hotel, hospitality, customer service, internship, or operational experience is a plus., • Genuine interest in building a career in luxury hospitality and Rooms Division operations., • Curious, proactive, and eager to learn how things work., • Strong attention to detail and an interest in processes and continuous improvement., • Excellent organizational and time-management skills., • Strong verbal and written communication skills., • Comfortable working with different teams, personalities, and departments., • Ability to learn new technology and systems quickly; experience with Opera Cloud, Opera, Alice, or another hotel system is a plus., • Proficiency with Microsoft Word and Excel., • Ability to work effectively in a fast-paced hotel environment., • Hospitality-oriented with a genuine interest in creating meaningful experiences for guests and Heartists., • Flexible schedule with the ability to work evenings, weekends, and holidays as required by the business., • Ability to move throughout the hotel and assist with operational tasks as needed., • Languages in addition to English are highly desirable. Additional Information Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. • Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company., • We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day., • All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority., • Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite., • We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible., • Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. The hotel is unable to assist candidates in obtaining work authorization documents. Visa Requirements: Must be legally eligible to work in the United States.

Job Description Overview Opportunity: Group Analyst Group Analyst position is integral to the success of maximizing the Hotel’s revenues, budgets and forecasts. The primary purpose of this position is to support and liaison with sales, revenue management and operations departments. The position will be responsible for the preparation and analysis of incoming group leads, revenue reports that will assist the sales team in implementing the Hotel’s yield strategies. In addition, the Group Analyst will be required to review and analyze reports such as STAR, Hotel Intelligence and other measurement tools when presenting revenue opportunities for the hotel. Potential Career Path Revenue Manager – Area Sales Manager Essential Job Functions • Manage group lead process for the Sales Team: Evaluate incoming group leads and RFPs for a specific segment or group of hotels. Calculate and recommend optimal quotes based on historical data, displacement analysis, and current market demand., • Attend DBR and quote leads that fall out of the established MARS., • Manage and modify MAR Rates in the Sales System as required under the guidance of the Director of Sales and Revenue Manager to ensure optimal use by the sales team. Ensure the sales team is always equipped with accurate, up-to-date pricing floors., • Assist Directors of Revenue Management and Directors of Sales in preparing for hotel forecast reporting., • Support BT Sales with market analysis reporting as needed., • Accurate preparation and distribution of sales and revenue reports. Reports may include market segmentation analysis, production reports, pace reports, group forecast reports, budget tools, etc., • Perform audits and maintenance on systems such as Sales System, PMS and Profit Source system in conjunction with Sales Teams. Conduct routine GRC reviews with sales teams to include cleanup of stale pipeline, pricing review of active pipeline over needs periods., • Group Pickup Tracking: Monitor and analyze contracted group blocks versus actualized/picked-up rooms. Identify underperforming groups early and collaborate with sales managers to mitigate wash. Communicate upcoming cut-off dates, to ensure timely entry of rooming lists and monitor potential inventory wash., • Be knowledgeable of all special rates, promotions, room types, and hotel products. Position Requirements • Minimum of two years of revenue management experience, in NYC market preferably, • Multi-brand or multi-hotel experience, • Ability to communicate clearly both verbally and in writing., • Excellent in time management skills., • Ability to investigate and analyze information and to draw conclusions. Work Environment and Context • Work schedule varies and may include working varies shifts, holidays and weekends., • Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are looking for an experienced Product Manager to lead our Connectivity and Integrations product area with a focus on enabling Canary to expand its addressable market and to pursue new integrations that unlock new staff-facing and guest-facing workflows. This is a key strategic role that will work across the product team and cross-functionally with our sales, customer success, and implementations teams. As Product Lead over our Connectivity team, you will have a direct impact in charting the growth trajectory for Canary and supporting new product initiatives. What You’ll Do • Own the end-to-end strategy and roadmap for Canary's third-party integrations across reservation platforms, payment gateways, and other adjacent hospitality integrations., • Serve as the platform product manager for integrations across all Canary products, defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch., • Prioritize the integration roadmap based on customer demand, enterprise brand requirements, and revenue impact., • Own the relationships with integration partners including technical scoping, testing + certification, and managing each partnership across the integration lifecycle., • Partner with product teams to ensure integrations meet each product's needs while keeping the underlying platform consistent and maintainable., • Define and track integration health metrics - data accuracy, sync reliability, uptime, latency, and coverage - surfacing actionable improvements before customers feel the impact., • Represent the integrations roadmap to enterprise customers, sales, and customer success translating technical constraints into clear commitments and realistic timelines.What We’re Looking For, • 6+ years in product management, including experience owning platform, API, or integration products., • Hands-on experience with third-party system integrations — ideally PMS, CRS, or payment gateways/processors, or comparable B2B ecosystems (fintech rails, ERP, EHR, or similar)., • Enough technical depth to go deep with engineers on APIs, webhooks, data modeling, authentication, and integration architecture — and to ask the right questions., • A track record as a platform PM serving multiple internal product teams as your customers, balancing competing needs against a single coherent platform vision., • Experience managing external vendor and partner relationships, including technical scoping and certification processes., • Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes., • Ability to operate with ambiguity and drive alignment across teams without direct authority., • Experience in hospitality technology (PMS, CRS, or payments) is a strong plus.Compensation Target cash compensation ranges from $210,000 - $260,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Title: Conference Services Manager BNY Pay 11 Salary: $85,000-$90,000 Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Conference Services Manager (CSM) is responsible for establishing and ensuring a consistently warm, welcoming, and professional atmosphere for all employees and visitors at BNY Mellon. The CSM will have a presence in public areas Meeting Rooms, and Communal Areas, and will regularly inspect them to make sure that these areas are maintained up to standard. The CSM oversees the coordination and support for all events and meetings in addition to supporting the day-to-day operations of the office, including reception duties when needed. Essential Duties and Responsibilities: • Acting as an overall Hospitality Services resource to guests, visitors, and employees., • Create relationships with clients/employees of the floor and maintain an open dialogue., • Facilitates requests and planning for other BNY business lines to use onsite facilities for client or internal events., • Ensure the complete and timely coordination of events while anticipating project needs and prioritize work., • Walk through prior to scheduled meetings to confirm Audio/Visual equipment, catering and room setup is successfully attained prior to event., • Update and create SOPs and other Conference Center documents when required., • Communicating requests to the appropriate internal support departments., • Liaison to IT team to ensure maintenance of AV services., • Communicating with JLL on facility issues and following up when necessary, • Manage relationship with facility vendors (HVAC etc.) Qualifications: • 2 years or more hotel, corporate or conference center experience., • Previous conference services management or supervisory experience., • Basic understanding of AV equipment., • Ability to lift / move conference furniture and equipment., • Superior quantitative, oral and written communications and problem-solving/strategizing skills., • Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet., • Bachelor’s degree is preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1572893 Rapport a specialized division of FLIK Hospitality Group

Job Description JOB TITLE: Controller REPORTS TO: General Manager as well as Regional /Corporate Controller SUPERVISES DIRECTLY: All Accounting, Finance, Night Audit and Cashiering Staff Purpose for the Position: To provide the owners, General Manager, and other management with accurate, timely, and relevant financial data with which to manage the property. Essential Responsibilities: • Supervises the financial department, including accounts receivable, accounts payable, auditing, payroll, general accounting, and cashiers, as well as input and reconcile such departments., • Plans and implements procedures and systems., • Approves all purchases made on behalf of the Hotel within budgetary guidelines., • Prepares financial analysis of operations., • Manages all aspects of the labor and expense forecasting and reporting from/to all department heads as approved by the General Manager., • Oversees all hotel cash handling operations and procedures., • Prepares reports outlining Hotel’s financial position in areas of income, expense, and earnings based on past, present, and future operations., • Monitors and contains all property inventories to ensure proper levels without causing burden’s on property cash flows, (tying up money on the shelf)., • Trains all management and supervisory associates to read and understand all fiscal documents and management tools in order to better manage their departments, (staffing guides, budgets, P&L’s etc.), • Oversees the HR process for the hotel. Ensures all new hire paperwork, benefits, performance appraisals, disciplinary action form and other pertinent personnel documents are filed appropriately and maintained in accordance will the company HR practices., • Participates in the disciplinary action of any supervisor or manager who expends funds beyond available limits., • Produces and presents all fiscal management tools and reports at regularly and ad hoc scheduled meetings., • Reconciles all operating bank accounts with each statement., • Directs preparation of budgets and financial forecasts, variance reports and P&L., • Determines depreciation dates., • Prepares governmental reports and handles all inquiries from government agencies, including Internal Revenue Service., • Advises management on desirable operational adjustments due to business levels and tax revisions., • Arranges for audits of the Hotel’s accounts., • Maintains files of all contracts, insurance policies, tax reports, expenses, payroll, etc., • Advises management concerning insurance coverage for protection against property losses and potential liabilities., • Hires, fires, trains, and develops assigned associates., • Reconcile all F&B dailies, deposits, cash and credit cards end, and end-of-month inventories., • Participate in MOD Program. To do this kind of work, you must be able to: • Understand and use math concepts in order to design a financial or economic system., • Interpret technical information presented in mathematical or diagram form in order to work with things like real estate, property valuations, and stock market reports., • Work math problems quickly and accurately., • Understand and use computers and related equipment., • Speak and write clearly to report financial information., • Plan and direct the work of accounting clerks and other workers., • Be available for work evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Apply mathematical operations to frequency distributions, reliability and validity tests, normal curve analysis of variance, correlation techniques, etc. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Bachelor’s degree preferred.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Senior Product Marketing Manager who operates at the intersection of strategic thinking and polished execution. You'll own product areas and strategic go-to-market initiatives end to end, working in close collaboration with Sales, Product, Marketing, and Customer Support teams. You can build a messaging framework and then write the one-pager that makes it feel obvious to a skeptical buyer. You’ve developed pricing and packaging for new products based on data analytics and first principles. You've built and delivered webinars and presentations that people actually attend and remember. You know what "good" looks like at every altitude — from a competitive positioning brief to a leave-behind a sales rep hands across a conference table. This is a highly cross-functional and strategic role that blends storytelling, market insight, go-to-market strategy and execution to fuel growth and improve conversions. What You’ll Do • Product Launches: Define the go-to-market strategy for new products and coordinate cross-functionally to execute product launches. Own pipeline generation, conversations, deal velocity, and revenue outcomes for new product launches., • Pricing and Packaging: Lead pricing strategy and packaging architecture for your assigned product areas, in close partnership with Product Marketing leadership, Product Managers, and Sales team. You'll translate business goals and buyer behavior into pricing structures that are easy to sell, hard to walk away from, and financially sound., • Platform and Product Positioning: Develop the positioning frameworks that define how Canary's products compete and how they fit together. Ground your positioning in real buyer psychology and the competitive landscape. Hold the standard for messaging quality across marketing and sales activities for your product areas., • Narrative Development and Storytelling: Own the stories Canary tells externally about the products in your portfolio. This means executive keynote narratives, analyst briefings, launch messaging, and more. Possess and maintain a high bar for written, visual, and verbal storytelling., • Analytics and Commercial Impact: Analyze sales and product data to generate insights as well as action plans to improve sales performance. Identify customer metrics that convey the benefits of your solutions and proliferate success stories through well designed and executed campaigns, in partnership with Growth and Content Marketing teams., • Cross-Functional Influence: Work across product, sales, finance, customer success, and executive leadership to align on strategy, put plans into action, and learn from outcomes. Master executing cross-functionally with influence rather than direct authority., • Customer Insights: Generate insights from customer conversations that influence how to improve conversions, shapes product strategy, and inspires content and asset development for your suite of solutions.What We’re Looking For, • +8 years of product marketing experience in a B2B SaaS and/or AI environment, • Experience developing effective and commercially sound pricing and packaging for a multi-product SaaS portfolio, • A portfolio of external storytelling you're proud of: webinars, executive presentations, launch narratives, or analyst content that drove real outcomes, • Strong analytical ability — you can work with pricing models, win/loss data, and market research to build a credible point of view, then translate that into external messaging without losing nuance, • High agency and ability to navigate ambiguity. You take ownership of defining high-leverage initiatives, you develop the approach, and you put it into action., • Proven track record in product positioning. You've taken complex or technical products to market and made them resonate with non-technical buyers, • Experience in hospitality tech, travel, or vertical SaaS is a meaningful differentiator — Canary's buyers are a specific kind of operator and the learning curve is real, • A genuine high quality bar — for your own work, for the assets that tout your product areas, and for the team around you, • Preferred: Management consulting or related experience, MBA preferred.Compensation Target cash compensation ranges from $165,000 - $200,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there's a little something special for every personality. Down at Bedrock, the club's fitness and wellness destination, we've cultivated a hub of Physical Culture–two levels of premium gym facilities, aquatics, spa, and recovery experiences. Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting. About the Role As Member Experience Manager, you are the face of member engagement at Moss New York, responsible for cultivating meaningful relationships with members and ensuring every interaction feels personal, intentional, and memorable. You will spend the majority of your time on the club floor, maintaining a consistent guest relations presence across all four member floors, the two social floors (F&B and events) and the two Bedrock floors (fitness and wellness), building genuine connections with members and their guests, understanding their interests, and creating opportunities for introductions, programming participation, and long-term engagement. Where the membership sales team brings new members into the community, you ensure that every visit thereafter affirms their decision to join. This is a highly visible hospitality role that requires exceptional emotional intelligence, discretion, and an instinct for anticipating member needs, capturing the relationship intelligence that helps every department deliver an elevated, personalized experience, and helping Moss remain a club where everyone is known by name. Essential Functions Member Relationship Management • Build meaningful, long-term relationships with members through consistent daily engagement throughout the club., • Learn members' preferences, interests, professional backgrounds, families, routines, and social circles to create highly personalized experiences., • Serve as a trusted point of contact for members, handling requests, feedback, and concerns with professionalism and discretion., • Personally welcome members and VIP guests, ensuring they feel recognized and valued on every visit., • Regularly engage with newer members to ensure they are integrating into the community and maximizing their membership. Community Building & Engagement • Facilitate thoughtful introductions between members based on shared industries, interests, or personal passions — both formally through programming and informally throughout the club., • Encourage participation in events, wellness programming, dining experiences, and community initiatives; actively educate members on club and Bedrock offerings, explaining benefits and encouraging utilization in support of the Director's member-usage and retention goals., • Proactively engage quieter or less active members to increase overall club participation and retention., • Act as an ambassador for Moss's culture and values, fostering an inclusive, welcoming, and highly connected community. Floor Presence & Guest Experience • Maintain a consistent, visible presence across all four member floors during peak hours ensuring guest relations coverage matches the elevated service standard of the social floors., • Uphold and model Moss's front-of-house hospitality standard, partnering with department heads so service feels consistent across the club., • Review daily reservations, bookings, and expected arrivals each morning; brief floor and operational teams on member preferences, special occasions, VIP arrivals, and notable visits before doors open., • Welcome member guests with warmth and professionalism, introducing them to the Moss experience; coordinate VIP guest arrivals and personalized service for visiting members and special guests., • Administer the club's guest policies: registration, guest limits, and house rules; enforcing standards with grace and consistency and escalating disciplinary matters to the Membership Director per club protocol., • Facilitate member reservations, bookings, and special requests by coordinating with reception and floor teams (booking functions remain owned by those teams)., • Contribute to the presentation, ambiance, and atmosphere of the member floors; maintain complete, current knowledge of club programming, amenities, hours, and services as a trusted resource for members and guests. Member Intelligence & CRM • Enter relationship and preference notes directly into the CRM; documenting meaningful interactions including introductions, dining preferences, wellness routines, professional interests, guest history, celebrations, and feedback — so profiles remain current, accurate, and actionable., • Track engagement and guest-visitation patterns to identify members who may benefit from additional outreach or personalized experiences., • Handle all member information with discretion and in line with data privacy standards; work with the Membership team to ensure member intelligence is shared appropriately across departments., • Provide floor-level insight to the Member Communications team and the Membership team on member-facing communications and event promotion. Service Recovery & Member Retention • Act as the first responder for member concerns, complaints, and service breakdowns; resolve issues in the moment wherever possible and follow through to resolution., • Document incidents and resolutions; communicate patterns and member sentiment trends to the Membership Director and relevant department heads., • Follow up personally with members after any service recovery to close the loop., • Identify members at risk of disengagement and support re-engagement strategies in partnership with the Membership Director. New Member Welcome & Milestones • Take the handoff from the Membership Sales Associate once onboarding is complete: conduct new member orientations covering all four floors, amenities, guest policies, and house rules, and ensure their first visits are exceptional., • Coordinate recognition of member birthdays, anniversaries, milestones, and achievements; identify surprise-and-delight opportunities in collaboration with Events and F&B. Events & Cross-Department Collaboration • Provide floor support and check-in assistance at member events and activations; support the Membership team during club events by facilitating introductions and strengthening relationships with prospective members., • Partner closely with Membership, Events, Operations, Reception, and F&B teams to deliver seamless member experiences; coordinate with Bedrock leadership on guest relations standards., • Attend internal meetings to provide insight on member engagement, satisfaction, and opportunities for improvement., • Work alongside the reception team on service standards during peak periods.Qualifications, • 3-5 years of experience within a luxury private members' club, luxury hospitality, five-star hotel, or other high-touch, relationship-focused environment., • Demonstrated success building long-term relationships with discerning clientele and delivering highly personalized, discreet service., • Exceptional interpersonal skills and emotional intelligence, with the ability to remember names, preferences, and personal details at scale while building genuine rapport., • Experience maintaining detailed CRM records and member profiles (PeopleVine, HubSpot, or similar)., • Strong conflict-resolution instincts, composure, judgment, and grace under pressure., • Highly organized and self-motivated; comfortable working independently while collaborating across departments., • Experience in luxury wellness, spa, or fitness environments a plus., • Impeccable personal presentation and a warm, confident, professional presence., • Availability for evenings, weekends, and member events as required.Compensation $85,000–$95,000 annual based on experience OPPORTUNITIES FOR ALL: Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Hybrid 3-4 days in Jersey City, NJ office (subject to change at any time to 5 days.) Learn more at www.firstagency.com What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Share knowledge of best practices, new suppliers, services and venues What We Are Looking For • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Knowledge of venues and suppliers in key US cities At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $77,518 – $100,774 . This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Paragon Professional Services LLC (Paragon) is a BSNC company. Paragon received in August 2016. Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Wage/Salary $37.15 per hr. About this position: Armed Security Transportation Officer – New York, NY The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position Applicants will be contacted via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Perform transportation duties per PBNDS Standards and Training., • Ensure all detainee transports are documented and detainee records and possessions are safeguarded at all times. Provide trip documentation to the Transportation Coordinator in a timely manner., • Notify Operations Supervisor, Transportation Coordinator and/or Project Manager of any route variations., • Ensure that any required detainee documentation is obtained from the transferring facility/agency prior to departure., • Ensure that assigned vehicle maintenance and service records are in corresponding binders., • Report any safety related transportation issues immediately and complete a vehicle repair order and give to the Supervisor in charge of Fleet Management., • Conduct pre-trip vehicle inspections on your assigned vehicle prior to departing the hub., • Ensure all required equipment is present in your assigned vehicle prior to departing. This shall include, but not limited to, first aid kits, insurance card, flares, security devices, etc. (See equipment list assigned to each vehicle.), • Report for work at your scheduled time (assigned by Operations Supervisor daily)., • If assigned to a stationary guard post, such as hospital duty, ensure compliance with Post Orders and hospital protocol., • Ensure you have in your possession at all times; guard card, weapons permit, ICE ID, Company ID, medical card (if applicable)., • Complete post vehicle check at the completion of your assignment., • Forward any gas receipts to the Supervisor in charge of Fleet Management., • Report any accidents, incidents and/or injuries associated with your transportation duties. Complete any required incident reports and/or documentation prior to your departure., • Complete a Record of Presence (ROP), equipment and key sign in/out sheet and all associated paperwork necessary on a daily basis, • Transport Officers are required to maintain a valid Armed Guard/Firearms permit as part of their qualifications to perform transport duties. Maintenance includes passing the periodic firearms recertification. Officers who fail to maintain their armed guard/firearms permit may not be assigned to Transportation duties., • The Contractor shall certify proficiency every quarter. Training curriculum shall include Use of Force training, Tactics, Weapon Safety, and Range Qualifications., • All Armed Officers are required to recertify with their issued duty handgun at periodicities set forth in the Federal contract or state requirements. Officers must achieve a minimum score of 200 or 80% out of 250 points and must demonstrate safe handling and manipulation of their weapon (or as mandated by state requirements). Required (Minimum Necessary) Qualifications · Education Requirements: High School Diploma · Level of Experience Requirements: Minimum two (2) years’ experience as a Law Enforcement Officer and/or Military Police Officer or six (6) months experience as a security officer engaged in functions related to detailing civil or administrative detainees or, two (2) years active-duty military service with an honorable discharge. • Current Public Trust Clearance, • Valid Driver’s License for the State you reside in. Knowledge, Skills, Abilities, and Other Characteristics • Strong communication skills; verbal and written., • Strong organizational skills. · Basic knowledge of Microsoft Office applications and data entry. • Ability to obtain and maintain Public Trust Clearance. Preferred · Possession of a valid Wear Carry Permit for the site-specific state. · Possession of a valid Security Guard Certification for the site-specific state. · Possession of a valid Commercial Driver’s License (CDL) for the state you reside in · Possession of a USDOT Medical Card (for CDL license holders only) · Current federal background investigation and access or ability to obtain. · Active Public Trust clearance. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The physical demands described here are a representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of the time spent sitting will be in a transportation vehicle with limited opportunity to move about. Physical Setting: Job is performed in a transportation vehicle either as a driver or passenger responsible for maintaining the safety and security of all detainees. Daily exposure to various individuals whose medical history is unknown resulting in possible exposure to potentially contagious air and blood borne pathogens. Long distance travel may also require overnight hotel stays due to on duty hours restrictions. Schedule and Flexibility: Must maintain an active cellphone to receive assignments and maintain communication with co-workers and supervisory staff. Must be available 24 hours per day, seven days per week. Other Pertinent Work Details: As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.