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About Destination Tomorrow Destination Tomorrow (DT) is a national grassroots LGBTQ+ organization founded in the Bronx, built on the principle that no individual should have to leave their neighborhood for necessary services. DT's mission is to move clients off the path of emergency care to one where they can grow, learn, and flourish by emphasizing economic, social, and mental empowerment through comprehensive educational, financial, and health programs, as well as housing solutions. As an expanding multi-site organization, Destination Tomorrow proudly serves the community across The Bronx, New York City; Atlanta, GA; and Washington, D.C. Position Summary The Data Entry & Reporting Specialist is responsible for entering, maintaining, validating, and consolidating program and client data across organizational systems. The role ensures that data collected through programs and organizational activities is accurately recorded and organized, and produces standardized reports used for program monitoring, grant compliance, and program performance and effectiveness reporting.The role operates within defined data mappings, reporting templates, and grant requirements. Core Responsibilities Data Entry & Maintenance • Enter and update client and program data in Salesforce, ESHARE, AIRS, SPARS, and other related systems within the organization’s program services, • Convert paper-based and event-collected information into digital records, • Maintain accurate, complete, and current database records, • Retrieve and organize records for reporting and compliance purposes, • Support routine data updates and corrections as required Data Validation & Quality Control • Review data for accuracy, completeness, and consistency across systems, • Ensure data aligns with established mapping tools and reporting definitions, • Follow up with Director of Support Services as the central department point of contact to identify and resolve missing, incomplete, or incorrect data submissions., • Ensure program teams comply with established data collection and reporting workflows through proactive follow-up and escalate persistent data compliance issues to the CSO (and later ED Ops/COO) for resolution Reporting & Data Output • Support grant and contract reporting requirements though regular meetings with the Director of Support Services and Program Leads to review progress on service delivery projections, • Produce monthly, quarterly, and annual reports using standardized templates, • Compile data from multiple systems into structured reporting outputs, • Provide routine data extracts and summaries to leadership and program teams, • Ensure timely submission of required reports Cross-Functional Coordination • Work with Director of Support Services and Program Leads to ensure timely and accurate data submission, • Reinforce correct use of data entry tools and reporting templates, • Clarify reporting requirements and definitions with staff as needed, • Support consistency in data collection and reporting across programs Systems Usage • Operate within existing systems (Salesforce, ESHARE, AIRS, SPARS, and other platforms as required), • Follow established workflows for data entry, validation, and reporting, • Maintain consistent use of organizational systems across departments, • No authority to modify systems, data structures, or reporting frameworks Required Qualifications • 2–4 years of experience in data entry, reporting support, or database administration, • Experience with various data entry and reporting systems, • Strong Excel or Google Sheets skills (sorting, cleaning, basic aggregation), • Experience working with multi-source or inconsistent data environments, • Highly organized with excellent attention to detail and data accuracy, • Ability to manage recurring deadlines across reporting cycles, • Experience working across cross-functional teams Preferred Qualifications • Experience in nonprofit, grant-funded, or social service environments, • Familiarity with compliance reporting or funder reporting requirements, • Experience supporting program data collection and reporting cycles, • Exposure to behavioral health, electronic medical records (EMR), housing, or community service data systems What We Offer • Competitive annual salary of $60,000, • Robust medical, dental, and vision insurance, • Paid sick time and paid time off, • 401k program, • Opportunity to make an impact during a pivotal growth moment serving LGBTQ+ communities,, • Align your expertise with your values while supporting community-rooted services

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Respond to calls/requests from the community (public agencies, businesses, libraries, hospitals, family members, etc.) regarding homeless individuals and those experiencing crisis • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Establish rapport and reduce harm by providing critical, life-saving resources such as food, water, clothing, blankets, and other necessities. • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases., • Attend and participate in community events. Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes., • Spanish-speaking (required) Job Type: Full-time Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • Vision insurance Schedule: • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays., • Monday to Friday (some weekends) Education: • Bachelor's (Preferred) Experience: • Outreach: 1 year (Preferred) Language: • Spanish (Required) License/Certification: • Driver's License (Required) Work Location: In person

Job Description You can be part of our vital mission by collaborating with us or contributing your expertise to further enhance our efforts. Together, we can create sustainable solutions that empower families and strengthen communities across the nation. You can make a difference and change the trajectory of someone’s life. For over 30 years, CVR's team of professionals has provided technical assistance and program management to affordable housing programs across the country. Our staff works diligently to meet the needs of our clients and to continuously grow and preserve affordable housing for our nation’s most vulnerable populations. CVR prides itself on providing extensive training, mentoring, and succession planning to its employees. CVR has made a significant impact on the community by assisting families in securing affordable housing. The CVR team is composed of CPAs, MBAs, attorneys, architects, engineers, urban planners, and housing professionals. We continue to expand, adding to our team across the nation. CVR has offices in Atlanta, Chicago, Milwaukee, New York, San Francisco and Tampa, to name a few. Job Summary: The position is responsible for administering various aspects of the Housing Choice Voucher (HCV) Program, including re-certifications, admissions, transfers, and terminations. This role supports Affordable Housing initiatives by ensuring compliance with HUD regulations and agency policies through accurate documentation, participant communication, and data management. Key Responsibilities: Complete annual and interim re-certifications, new admissions, transfers, port-ins/port-outs, special program referrals (as assigned), terminations, and rent adjustments for HCV Program participants. Notify participants and property owners of changes and outcomes related to interim re-certifications. Collect and verify required documentation such as income and household information to determine continued program eligibility. Schedule and conduct re-certification appointments and interviews with participants. Track and monitor participant relocations, lease terminations, and other housing transitions. Maintain accurate and up-to-date records in the appropriate databases. Conduct participant briefings to explain HUD regulations and agency administrative plans. Prepare and submit timely and accurate weekly and program-related reports. Qualifications Qualifications: Bachelor’s degree or a minimum of three (3) years of relevant experience working with economically and socially disadvantaged individuals and families. Strong attention to detail with a high level of accuracy. Proficiency in basic mathematics. Excellent organizational and time management skills. Exceptional customer service and interpersonal communication abilities. Proficient in Microsoft Office applications, including Outlook, Word, and Excel. Ability to effectively perform job responsibilities in a remote work environment, as needed. Demonstrated adaptability and flexibility in a dynamic and evolving work setting. Proven ability to meet productivity targets and maintain accuracy in all tasks. Strong critical thinking and problem-solving skills. Bilingual candidates are strongly preferred. Company DescriptionCVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients.CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients.

Job Description JOB DESCRIPTION JOB TITLE: Housing Retention Case Manager - NYSSHP DEPARTMENT: Rapid Re-Housing FLSA: Non-Exempt REPORTS TO: Senior Retention Case Manager LOCATION: Yonkers, NY SALARY: $40,000.00 - $45,000.00 SUMMARY: The housing retention case manager provides home-based services and supports, to families and single adults in permanent housing. Participants are provided with a variety of services to promote housing stability and individual well-being. Transitional services are also provided to some families and single adults who recently exited a shelter program into permanent housing. For the transitional cases, the case management services phase out as families & single adults stabilize in their housing and new networks of supportive services. DUTIES & RESPONSIBILITIES: • Works collaboratively with case managers to help families achieve their housing goals., • Provides crisis management assistance as needed., • Assists clients with budgeting and saving through financial literacy workshops., • Links families with community-based, mainstream social service providers that are able to meet their long-term social support and service needs., • Ensures that children are enrolled and attending school., • Refers clients to employment, job readiness, vocational, and training programs when appropriate., • Coordinates with employment specialist to identify employment opportunities and job fairs for clients in the retention program., • Maintains accurate written record of services provided to families., • Submits accurate, timely reports as requested., • Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must be Spanish Speaking. Bachelor’s degree in social work or related field required. Strong computer, presentation, written and verbal communication skills required. Experience in case management, home visiting, housing retention, or homelessness preferred. Ability to engage hard to reach families. Understanding of and commitment to community and strengths-based work. Sensitivity to the needs of culturally diverse communities and families. Must be available to work evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Retention Specialist DEPARTMENT: Rapid Re-Housing (New Start Program) FLSA: Non-Exempt REPORTS TO: Housing & Retention Services Coordinator LOCATION: Yonkers, NY SALARY: $40,000. - $45,000. SUMMARY: The Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable families and single adults in permanent housing. DUTIES & RESPONSIBILITIES:  Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains accurate and up today progress notes in HMIS.  Able to travel within the Westchester County.  Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.  Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.)  Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed.  Promotes housing stability and individual well-being during program enrollment. Provide six-month retention services to clients who have exited the program.  Responsible for compiling the initial/renewal lease program/housing documents for submission. Responsible for completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.  Ensures that children are enrolled and attending school. Responsible for reporting any child abuse or neglect.  Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.  Responsible for scheduling one client’s home visit as often as needed. Identify program needs and makes recommendations.  Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Ability to adapt to the client’s and staff needs as needed. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

They deliver comprehensive psychiatric care across various ICL settings, including mobile teams, outpatient clinics, transitional housing and specialist programs. Committed to the active promotion of ICL values and goals.

Job Description Title: Training & Quality Assurance Analyst Reports To: Director of Compliance FLSA: Non-Exempt Status: Full-time Position Summary: The Training and Quality Assurance Specialist is responsible for ensuring agency staff are educated on all aspects of their job functions and complete all mandatory trainings within given timeframes. Reporting to the Director of Compliance, this position also works collaboratively with Human Resources and the Clinical Departments to achieve a motivated and effective workforce at Choice. Key responsibilities and essential job functions include, but are not limited to: • Orientation of new staff as well as delivery of existing agency training., • Ensure required annual federal and state trainings are completed in accordance with legal guidelines and organizational standards., • Evaluate the orientation process and modify training modules as needed. Make recommendations on new training topics based on staff feedback., • Deliver targeted training for all grant-funded staff, tailoring content to meet the specific requirements and objectives of each grant., • Assist in identifying underperforming staff members and provide tailored training interventions to improve their performance and skillsets., • Collaborate with community organizations to bring in external experts, resources and additional training opportunities for staff., • Keep detailed records of all training sessions, participant attendance, and compliance with training requirements., • Perform regularly scheduled internal reviews., • Collect and document information to support audit/documentation review findings., • Maintain agency records of all programmatic reviews/audits., • Special projects and other duties as assigned. Desired skills and experience: • Two (2) years’ experience in Health-related field in direct client care; Bachelor’s preferred., • Experience with and good working knowledge of NYS Department of Health regulations for Health Homes and/or OMH funded programs., • Experience working with an Electronic Health Record., • Knowledge of program regulations, along with other federal and state regulations, requirements, standards, and policies., • Familiarity with best practices in the areas of homelessness, supportive housing, mental health, substance abuse, and related areas., • Possess knowledge and skills essential to perform documentation reviews, audits, and other quality initiatives., • Experience with facilitating groups, • Excellent written, verbal, and interpersonal communication skills., • Strong organizational skills with attention to detail and ability to manage multiple priorities., • Energetic, dynamic personality that can work autonomously. Work Schedule: Monday – Friday, 9 am – 5 pm, 35 hours per week. Flexibility is required in order to address client and Agency needs. Compensation range: $50,000-$65,000

Job DescriptionJOB DESCRIPTION JOB TITLE: Employment Specialist DIVISION: Employment Services FLSA: Non - Exempt LOCATION: Westchester, NY REPORTS TO: Service Coordinator SALARY: $ 45,000.00 to $50,000.00 SUMMARY: Under supervision of the Employment Services Coordinator, assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training. DUTIES & RESPONSIBILITIES: • Identifies, outreaches and recruits’ eligible participants for specific program population., • Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment., • Develops Individual Employment Plans for each program participant, outlining employment related needs/goals., • Evaluates participant’s progress of planned goals and documents participants’ accomplishments., • Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed., • Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation., • Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment., • Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities., • Provides post-employment services to program participants to build bridges to long term job retention., • Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc., • Actively participates in staff and other meetings as required., • Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data., • Work closely with the Rapid Re-Housing Staff to ensure that qualified residents are accepted into the Housing program and provided with ongoing housing retention services., • Participate in monthly team case conference meeting or as deemed appropriate, • Perform other job related duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have computer skills in word and excel. Must be available for evenings/weekend work. Must have a valid driver’s license and a vehicle available for work. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Recreational Specialist FLSA: Non Exempt LOCATION: College Point, NY HOURS: Full time SALARY: $30,000 - $38,000 PER YEAR SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for women living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccine is required. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the women in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained., • Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR po8DhLVTZa

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICE FLSA: NON-EXEMPT LOCATION: MANHATTAN, NY SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with the client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to the job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of education required. Bachelor's Degree preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently, but know when to raise issues with the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Reporting to the social services coordinator, the Independent Living Specialist is responsible for all aspects of an assigned caseload of tenants living in the program.Specific duties are focused around helping tenants maintain housing stability and include assisting with applications and re-certifi

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for Property Management Specialist for our Residential Development & Property Management program located in Braddock (Queens), NY. Position may require visits to sites in Queens, Brooklyn, Manhattan and the Bronx. Salary: $46,000 annually, $25.27/hr., Full-Time Full Benefits: Medical, Dental, Vision, 403b, Pension, Life Insurance Valid Driver License Required Position Summary Function as part of a team overseeing TSINY’s residential rental facilities, including rental of scattered-site apartments and completion of clerical tasks. Job responsibilities • Maintain and update the lease and security deposit lists. Create and/or ensure that lease files are up-to date., • Review monthly rent payment histories of all tenants in the Scattered-Site Supportive Housing Program, SP-SROs, other housing where tenants are responsible for paying rent., • Review the share clients balance report to prepare the non-payment letters (First, Second, Third Notice)., • Notify the Assistant Director, Tenant Affairs and Director of Tenant Affairs of tenant rent payment arrears., • Monitor ERAP, Hardship applications for documentation and payments., • Assist the Assistant Director, Tenant Affairs with obtaining the necessary documentation related to an eviction case. Ensure that files are up-to date. Report progress and submit invoices to the Assistant Director, Tenant Affairs and Director of Tenant Affairs for approval and processing., • Assist the Assistant Director, Tenant Affairs and Director of Tenant Affairs in maintaining a pool of Real Estate Brokers to assist with the rental of apartments. Contact existing landlords to inquire about new apartment rentals within their buildings., • Make sure the vacancy report is up-to date to ensure the re-rental of vacant units in a timely fashion., • Review Supportive Housing Spreadsheet to ensure that new apartments are added to the list. Notify the Assistant Director, Tenant Affairs and Director of Tenant Affairs of any missing apartment to be added accordingly., • Manage the lease renewals process in an accurate and timely manner, liaising with landlords and residential program staff as necessary., • Review that all invoices have the accurate landlord’s payment mailing address. Submit changes to Fiscal and Accounts Payable as needed., • Assist the Assistant Director, Tenant Affairs and Director of Tenant Affairs with other duties as needed., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities High School Diploma/Bachelor's degree and/or similar job experience required. Experience in not-for-profit operations, tenant relations or tenant organizing, with demonstrated analytical skills utilizing budgetary, operational, financial and related information. Current valid New York State Driver's License and a safe driving history. Required to have own vehicle. Computer skills in Excel and Word. Be proficient with basic office equipment such as telephones, copiers, fax machines, printers and computers. Must be organized, able to multitask and work with peers and supervisors in a collegial environment.

Job Description Reports To: Assistant Director of Peer and Recovery Services Reports To: Program Supervisor / Clinical Director Program: OASAS 822 Outpatient Substance Use Disorder Program Location: White Plains, NY-On-site with community-based outreach as required (Hybrid may be available based on program needs) Hours per week: 35 FLSA Status: Full Time, Non-Exempt Annual Salary Range: $40,000-$50,000 Summary Description: The Peer Specialist (CRPA) provides peer-based recovery support services to individuals enrolled in an OASAS 822 outpatient substance use disorder program. The Peer Specialist uses lived experience, training, and certification to support participants in building recovery capital, engaging in treatment, navigating systems of care, and sustaining long-term recovery. Services are delivered in alignment with OASAS regulations, agency policies, and recovery-oriented principles. Responsibilities: • Provide individual and group peer support services consistent with CRPA scope of practice and OASAS 822 standards., • Support participant engagement, retention, and adherence to treatment plans through recovery coaching and mentorship., • Share lived recovery experience in a purposeful, professional, and recovery-focused manner., • Assist participants in identifying recovery goals and developing personalized recovery plans., • Facilitate linkage to community resources, including self-help groups, vocational services, housing supports, and medical/behavioral health providers., • Provide crisis support and de-escalation within the scope of peer services and refer to clinical staff as needed., • Collaborate with counselors, supervisors, and multidisciplinary team members to support coordinated care., • Maintain timely, accurate, and compliant documentation in the Electronic Health Record (EHR) in accordance with agency and OASAS requirements., • Participate in supervision, team meetings, trainings, and required professional development. Competencies: • Knowledge of recovery-oriented systems of care and peer support principles., • Familiarity with and ability to use an Electronic Health Record system., • Strong interpersonal, communication, and engagement skills., • Ability to maintain professional boundaries and confidentiality., • Highly organized, detail-oriented, and self-motivated., • Cultural humility and the ability to work with diverse populations. Key Performance Indicators (KPIs): • Meeting established productivity expectations for peer services., • Timely and accurate documentation in accordance with agency and OASAS documentation standards., • Engagement and retention of participants in services., • Compliance with supervision, training, and certification requirements. Requirements: • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred., • One of the following credentials is required: NYS Certified Recovery Peer Advocate (CRPA), Credentialed Alcoholism and Substance Abuse Counselor (CASAC), or Care Manager with demonstrated substance use disorder (SUD) experience., • Experience working with adults with substance use disorders, including outreach or field-based services., • Valid driver’s license and ability to travel locally as required., • Strong computer skills, including Microsoft Office and data systems., • Fluency in English (reading, writing, speaking); bilingual skills a plus., • Must maintain all applicable regulatory clearances., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to work evenings or flexible hours to meet participant needs., • Hours per week, reporting structure, and location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description About Grace Community Care & Homes Grace Community Care & Homes delivers community-based housing support services for adults with disabilities, behavioral health needs, and other vulnerable populations. Through a combination of public funding and private partnerships, we provide programs designed to promote housing stability, independence, and community integration. Our approach combines evidence-based housing navigation, tenancy support, and person-centered care to ensure clients can secure and maintain safe, stable housing. As part of our team, you will work alongside dedicated professionals and community partners, making a measurable difference in the lives of Bronx residents. Why Join Us • Join a mission-driven public–private nonprofit with deep community impact, • Engage in hands-on, meaningful work supporting housing stability and independence, • Work in a collaborative team environment with experienced social services and housing professionals, • Access comprehensive benefits, including healthcare and paid time off (PTO), • Opportunities for career growth, cross-sector collaboration, and professional development Position Overview Grace Community Care & Homes is seeking a dedicated and organized Housing Specialist to provide housing support services to individuals in the Bronx. The Housing Specialist will guide clients through all aspects of the housing process—from locating housing and completing applications to lease execution and tenancy stabilization. This role requires strong relationship-building skills and community engagement to ensure sustainable housing outcomes. This is a community-based, field-focused role with regular in-person engagement throughout the Bronx. Key ResponsibilitiesHousing Navigation & Placement • Assist individuals in identifying safe, suitable, and affordable housing opportunities, • Support clients with applications, documentation, and housing eligibility verification, • Coordinate apartment viewings, lease signings, and move-in logistics, • Build and maintain relationships with landlords, property managers, and housing providers Tenancy Support & Stabilization • Provide ongoing tenancy support to ensure long-term housing stability, • Educate clients on lease obligations, budgeting, and tenant responsibilities, • Address tenancy challenges and intervene early to prevent housing disruption, • Support clients in developing independent living skills Client Engagement & Case Management • Maintain a caseload of approximately 30-45 clients, • Conduct home visits and community-based meetings, • Develop individualized housing stability plans, • Coordinate with care teams and community partners to provide holistic support Documentation & Compliance • Maintain timely and accurate documentation of services and client interactions, • Track housing placements, outcomes, and program metrics, • Participate in team meetings, case consultations, and professional development Qualifications • Bachelor’s degree in social work, human services, public health, or related field preferred, • Minimum 2 years of experience in case management, housing navigation, or social services, • Experience working with vulnerable populations preferred, • Knowledge of affordable and supportive housing systems is a plus, • Strong organizational, communication, and problem-solving skills, • Ability to manage a 30-45 client caseload in a field-based environment, • Proficiency with Microsoft Office and electronic documentation systems, • Reliable transportation and ability to travel throughout the Bronx for client visits and housing meetings, • Must have access to personal computer and high-speed internet Schedule & Benefits Schedule: Monday – Friday | 10:00 AM – 6:00 PM Job Type: Full-time $25.00-28.00 per Hour Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays)

Job DescriptionDescription: The Resident Support Specialist supports the day-to-day operations of a dual-site residential facility serving a transitional program for justice-involved women in recovery and women in permanent supportive housing. This role combines front desk responsibilities, resident support, safety monitoring, and crisis de-escalation. The Resident Aide is a key member of the team, fostering a trauma-informed, safe, and supportive environment for all residents and visitors. A valid Security Officer License is required for this position. Requirements: Key Responsibilities: Resident Navigation · Greet and assist residents and visitors at the front desk to ensure a welcoming and supportive environment. · Maintain front desk logs (e.g. visitor logs, Awakenings sign-in log). · Document and route all resident grievances to the supervisor within 24 hours of receipt. · Sort, distribute ang log all incoming mail and packages accurately and in a timely manner, ensuring residents receive their deliveries safely and confidentially. · Provide oversight of food donation deliveries and distribution to residents. · Conduct wellness checks for residents as needed. Safety & Security Support · Ensure the front desk and lobby remain secure and that building entry protocols are followed. · Investigate source of alarms. · Complete incident reports for all notable safety concerns, disturbances, or medical/psychiatric issues. · Conduct 3 safety walkthroughs per shift of all residence floors and shared spaces to monitor for safety, cleanliness, and policy compliance. · Maintain daily walk-through checklist. · Promptly flag and report emerging risks (e.g., facility issues, safety concerns, or resident needs) to operations within 24 hours of observation. Crisis Response · Complete crisis de-escalation and trauma-informed care training within 60 days of hire. · Respond calmly and supportively to resident concerns and mental health episodes, alerting appropriate personnel as needed. · Independently de-escalate 90% of minor resident conflicts and crises, utilizing trauma-informed care and de-escalation techniques, without needing case management or operations intervention. Communication & Reporting · Attend bi-weekly team meetings to provide updates and raise any resident or operational concerns. · Participate in shift handovers to ensure continuity of care and support. · Maintain open and professional communication with property management, case managers, and clinical staff. Qualifications: · High School Diploma or equivalent required. · Previous experience in residential, recovery, mental health, or justice-involved populations strongly preferred. · Ability to remain calm in high-stress situations and de-escalate conflicts effectively. · Excellent interpersonal and cultural competency skills. · Demonstrated ability to maintain confidentiality and professionalism. · Strong crisis intervention, conflict resolution, and communication skills. · Bilingual preferred (but not required). Licensing and/or Certifications: · Valid Security Officer License (NYS) required. · CPR/First Aid certification required Valid Security Officer License (NYS) required. · CPR/First Aid certification required Skills and Attributes: · Strong documentation and electronic health record skills. · Good organizational, time management, and communication skills, verbal and written. · Good at assessment, SMART goal development, advocacy, and solution focused problem solving. · Knowledge of counseling and social service resources in Westchester County. · Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models. · Ability to work effectively as part of a collaborative team. · Culturally responsive communication and interpersonal skills. · Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $40,000-$45,000 commensurate with experience and qualifications Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: · Use strength to lift items needed to perform the functions of the job. · Sit and stand for required periods of time. · Speak and hear. · Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. · Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. · Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. · May be required to work occasional evenings or weekends. The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: · Exposure to a variety of childhood and adult diseases and illnesses. · Occasional exposure to a variety of weather conditions. · Exposure to heated/air conditioned and ventilated facilities. · Function in a workplace that is usually moderately noisy but that can be very noisy at times.

A Bachelor’s degree or relevant experience in the housing field is required, along with strong interpersonal and communication skills. Responsibilities include case and mediation management, assisting clients facing eviction, and ensuring compliance with housing regulations.

Job Description JOB DESCRIPTION JOB TITLE: Employment Service Coordinator (Westchester County) FLSA: NON-EXEMPT DIVISION: EMPLOYMENT SERVICES REPORTS TO: PROGRAM MANAGER SALARY: $58,000.00 -$60,000.00 SUMMARY: Under supervision of the Program Manager, the Employment Specialist assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training for individuals residing in homeless shelters. DUTIES & RESPONSIBILITIES: • Identifies, outreaches and recruits eligible participants for specific program population., • Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment., • Develops Individual Employment Plans for each program participant, outlining employment related needs/goals., • Evaluates participant’s progress of planned goals and documents participants’ accomplishments., • Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed., • Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation., • Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment., • Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities., • Provides post-employment services to program participants to build bridges to long-term job retention., • Travels to various employment sites to ensure proper delivery of services from the Employment specialist team, • Provides support and leadership to a team of 8 Employment throughout Westchester county, • Provide leadership, guidance, employment support to Coachman Family Shelter staff, • Constructs monthly reports on participant program engagement and participation, • Provides the Employment Specialist team with strategies on engagement and participation for our service population, • Assist with developing individualized employment plans and assessments that match with the participants employment goals, • Create a schedule that allows equal oversite to staff at Yonkers, Mt Vernon and White plains program sites, • Uses a variety of methods to provide outreach that may include emails, site visits, phone calls, etc., • Actively participates in staff and other meetings as required., • Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data., • Work closely with DSS staff to ensure seamless delivery of services to participants., • Participate in monthly team case conference meeting or as deemed appropriate, • Perform other job-related duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have strong computer skills in Word and Excel. Evenings/weekend work may be required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is the premier organization of our kind in our region, providing housing and supportive services or more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission – Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because expectations that come with joining this kind of team. (EOE)

Job DescriptionDescription: Job Summary: The Housing Retention Specialist is part of a collaborative, multidisciplinary team supporting women in our 178-unit Permanent Supportive Housing Program. This role manages a caseload of approximately 60–80 residents, focusing on housing stability, lease compliance, and long-term tenancy success. Using a strengths-based, trauma-informed approach, the Specialist provides individualized support from move-in through ongoing occupancy, addressing barriers that could jeopardize housing. Core responsibilities include assessing resident needs, developing housing retention plans, connecting residents to community resources, coordinating care with internal and external partners, and intervening early when tenancy issues arise. Support may include resolving arrears, assisting with lease renewals, ensuring unit condition standards are met, navigating entitlements, and addressing neighbor or community conflicts. Services are delivered within a team model that emphasizes case conferencing, shared accountability, and integrated care. This position does not have direct supervisory responsibilities. Requirements: Key Responsibilities: Administrative & Documentation • Maintain up-to-date records in the Apricot electronic health record, accurately documenting resident interactions, collateral contacts, progress toward housing retention goals, hospitalizations, housing stability plans, and other significant events., • Track and review progress toward housing retention and stability goals, updating plans every 3–6 months or as circumstances change., • Complete required assessments and evaluations (e.g., Self-Sufficiency Matrix) according to program schedule., • Document interventions related to eviction prevention, arrears resolution, lease compliance, and conflict mediation., • Participate in case conferencing, interdisciplinary team meetings, and housing committee reviews to ensure coordinated, informed decision-making. Resident Support & Housing Stability • Conduct housing stability assessments within 72 hours of move-in and develop individualized housing retention plans within 30 days, identifying resident-led actions and staff interventions to maintain tenancy., • Engage residents in monthly face-to-face meetings (minimum), with increased contact for higher-risk situations., • Facilitate timely referrals to internal services (e.g., Economic Empowerment) and external resources that promote tenancy preservation, financial stability, and overall wellbeing., • Secure and maintain necessary consents/authorizations for the release of information to coordinate services., • Assist residents in accessing income supports, employment, entitlements, and other resources that reduce housing risk., • Provide guidance on lease obligations, apartment care standards, and conflict resolution to promote a positive tenancy record. Team-Based Housing Retention Collaboration • Actively participate in weekly case conferencing to review resident stability, problem-solve housing risks, and coordinate interventions., • Share responsibility for residents’ housing stability by ensuring continuity of services and knowledge transfer within the team., • Apply a strengths-based, trauma-informed, and culturally responsive approach in all resident and staff interactions., • Contribute to a team culture that emphasizes shared accountability, peer support, and solution-focused communication., • Provide coverage and support for fellow housing retention team members as needed. Community & Stakeholder Engagement • Build and maintain partnerships with landlords, housing placement agencies, legal aid organizations, and community providers to expand housing stability resources., • Conduct at least one collateral contact per month per resident to align services and support tenancy preservation., • Obtain necessary records from hospitals, courts, and external agencies to address issues impacting housing stability., • Refer residents to appropriate community resources to address underlying factors that could threaten tenancy., • Represent the program and organization with professionalism and integrity at all times. Key responsibilities are not intended to be an exhaustive list of job duties but reflect the core expectations and housing retention priorities of the role. Qualifications: • High School Diploma required, Bachelor's degree in social work or related field preferred., • Minimum two years' experience with vulnerable adult populations., • Residential or supportive housing experience strongly preferred. Licensing and/or Certifications: • CASAC or CASAC-T a plus., • Valid NYS Driver’s License or ability to obtain within 3 months. Skills and Attributes: • Strong documentation and electronic health record skills. - Good organizational, time management, and communication skills, verbal and written., • Good at assessment, SMART goal development, advocacy, and solution focused problem solving., • Knowledge of counseling and social service resources in Westchester County., • Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models., • Ability to work effectively as part of a collaborative team., • Culturally responsive communication and interpersonal skills., • Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $50,000-$58,000 commensurate with experience and qualifications Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: Use strength to lift items needed to perform the functions of the job. Sit and stand for required periods of time. Speak and hear. Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. Sedentary Work: Involves minimal physical effort (e.g., sitting at a desk, working on a computer). Or Light Work: Requires some physical activity like occasional lifting, carrying light objects, or performing tasks that may involve standing or walking for extended periods. Environmental Demands: The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: Exposure to a variety of childhood and adult diseases and illnesses. Occasional exposure to a variety of weather conditions. Exposure to heated/air conditioned and ventilated facilities. Function in a workplace that is usually moderately noisy but that can be very noisy at times.

Job Description JOB DESCRIPTION JOB TITLE: Senior Housing Specialist FLSA: Non-Exempt DEPARTMENT: Housing Services REPORTS TO: Housing Coordinator LOCATION: Yonkers, NY SALARY: $55,000.00-$63,000.00 Summary: Coordinates the day to day operation of the housing specialist program to identify appropriate housing for homeless individuals and families throughout Westchester County. Duties & Responsibilities: Responsible for supervising the housing specialist staff. Works collaboratively with the Housing Coordinator to achieve various programmatic goals. Identifies new and or available housing opportunities for program clients. Researches and compares rental market prices. Promotes educated and accurate information to realtors, landlords and property management agents. Provides proactive follow up with landlords, property management staff, clients, shelter and program staff. Identifies, develops and implements processes for staff to meet program goals and client needs. Develops systems to guarantee the quality and efficiency of services delivered. Oversees staff work performance and development through regular face to face supervision. Oversees the completion and submission of weekly and monthly reports, HMIS Data, all mandatory HUD and DSS documentation. Ensures client’s folders are in compliance with program requirements. Provides crisis intervention and stabilization as needed. May require some after-hours follow-up for emergency situations. Attends weekly cross department/agency/ Continuum of Care meetings as required. Attends mediation and crisis intervention with staff when needed. Performs all other related tasks as assigned by Coordinator. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree required or a Master degree in a related Human Services field preferred; with 3-5 years’ experience in direct client services. Fluency in Spanish is highly desirable. Ability to work some evenings, attend open houses’ during afterhours and on weekends as needed. Ability to follow up and maintained professional relationships with realtors, landlords and in and outside partners. Knowledge of tenant and landlords’ rights. Ability to negotiate on behalf of clients and programs. Advanced knowledge of MS Word, Excel, and Google Suite Apps. Must own a car and valid NYS driver’s license required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. RESPONSIBILITIES: • Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines., • Calculate rents for annual and interim recertification., • Identify households with income reporting discrepancies and make rent adjustments., • Review applicant files and determine Section 8 eligibility., • Follow LIHTC and Section 8 guidelines., • Notify residents of upcoming recertifications., • Schedule initial interviews for recertifications., • Prepare third party verification forms., • Maintaining residents' files and paperwork., • Review tenant ledgers for arrears., • For NY: Investigate and correct income discrepancies., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Knowledge of Section 8, LIHTC and HUD., • Knowledge of HUD/Public Housing/Tax Credit policies and procedures., • Experience with EIV reports., • Detail-oriented and the ability to operate on a deadline-driven schedule., • COS certification., • Experience with MOR., • Experience with Yardi and Realpage., • People skills and superior communication skills., • For NY: Experience investigating and correcting income discrepancies., • Proficient in Microsoft Office Suite., • Possess strong organizational, analytical, and problem-solving skills, • Notary Public is preferred. Exact compensation may vary based on skills, experience, and location. Salary Range$26—$28 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/

Job Description JOB DESCRIPTION JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISON: Housing Services REPORTS TO: Senior Housing Specialist LOCATION: Yonkers, NY SALARY: $45,000.00 SUMMARY: The housing specialist will help individuals and families with limited financial means obtain safe and affordable permanent housing in Westchester County. DUTIES & RESPONSIBILITIES: • Works collaboratively with co-workers, shelter staff, Rapid Re-Housing case managers and the Westchester County Department of Social Services to help individuals and families achieve their housing goals., • Develops and cultivates professional relationships with real estate brokers, landlords, and property management companies to obtain housing leads and housing resources., • Must be able to travel to various locations throughout the day., • Negotiates lease terms with and on behalf of individuals and families. Serve as mediator between clients and landlords/property managers., • Schedules and conducts intakes for individuals and families residing in Westchester County shelters., • Maintains accurate written HMIS progress notes for assigned case load. Liable for Keeping folders and reports up to date., • Identifies affordable housing, schedule and attend apartment viewings, conducts HQS inspections, and completes moving packets and leasing packets. Obtains mandated HUD documents to start or renew leases., • Participates in assigned housing fairs, internal and external weekly and monthly meetings as needed., • Conducts housing educational workshops at least once per month to provide individuals and families with information, resources, and skills to help them secure permanent housing., • Possess strong organizational skills to meet a demanding workload. Must be able to multitask, be detail oriented and be able to meet deadlines to complete requirements of files and contract compliance packets., • Ability to work some evenings and weekends as needed., • Report to VP (Vernon Plaza) 2-3 times a week, • Other duties as assigned by the Housing Team Supervisor, Program Coordinator, or the Director of Housing Services. We have a total of 4 months to house clients beginning at the completion of the housing search intake form. Each individual Housing Specialist is expected to adhere to the following performance goals on a monthly basis: • House 4 clients per month, • Offer a minimum of 2 apartments per client per month, • Communicate with each client a minimum of once per week, • Enter two progress notes in HMIS per client per week. These notes consist of apartment searches and client interactions, (see Progress Note HMIS Guidelines), • Set aside two 2-hour blocks per week in your calendar for HMIS note entry By signing this guideline packet, you are acknowledging that you have read and understand the information presented. If you have any questions please do not hesitate to reach out to supervisor Joshua Feinstein for further clarification. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Work experience should include but is not limited to, negotiating lease agreements with landlords and/or realtor management companies and proving housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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