JOB TODAY logo

Information operations jobs in Jersey City, New Jersey - Page 2Create job alerts

Are you a business? Hire information operations candidates in Jersey City, NJ

  • Facilities Supervisor
    Facilities Supervisor
    1 month ago
    $65000–$68000 yearly
    Full-time
    Manhattan, New York

    About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond. About the Position The Shed is designed to be a highly adaptable, flexible, and technologically advanced art and performance facility. There are many kinetic elements that provide for a fully deployable building structure and that require specialized maintenance and operational procedures. The Shed seeks a Facilities Supervisor to support these facility operations, including daily maintenance, event operations, and building cleanliness. This position will directly supervise and assist with the repairs, maintenance, and cleaning assignments performed by the Facilities staff as well as vendors and contractors. Reporting to the Associate Director of Facilities, the Facilities Supervisor will assist in coordinating event and programming set-up requirements. Key responsibilities include, but are not limited to • Responsible for aligning customer service with The Shed’s mission to create a best-in-class visitor experience that is welcoming to all, • Lead and motivate the full- and part-time Facilities staff including scheduling, performance management, work assignments, and training, • Responsible for supervising and assisting the Facilities staff in roles including custodial/housekeeping, loading dockmaster, handyperson, laborers, etc., • Assist with the storage, inventory, and distribution of house equipment and cleaning machines, • Perform daily shift updates and pre-event briefings to keep the Facilities team engaged and informed of all activations, • Monitor, track, and record performance of all custodial/housekeeping, loading dockmaster, and handyperson staff, • Complete end-of-shift reports and communicate with management for updates on requests, incidents, and work completed by Facilities staff, • Provide training to Facilities staff that includes cleaning techniques and repairs Other duties as assigned • Qualifications and Qualities, • High school diploma or GED equivalent, • Must have a professional demeanor, • Experience supervising a union workforce in facilities/operations, • Experience in mechanical and technical repairs of a commercial building, • Detail-oriented with exemplary verbal and written communication skills, along with proven leadership ability, • Responds well to constructive feedback, • Ability to stand for the duration of the shift and lift up to 75 pounds, • Able to work a variable schedule including nights, weekends, and holidays, • Able to handle multiple projects simultaneously and manage priorities in fast-paced and high-demand situations while remaining extremely professional and customer-service oriented, • Able to take initiative and think ”bigger picture”, • Ability to communicate effectively with external departments Work Environment Time will be spent in an office with a quiet to moderate noise level and in our gallery and live performance spaces, with often loud and amplified noises. The office environment requires using a computer, phone, and other routine office equipment. Compensation The salary range for this position is $65,000 – 68,000 annually. Compensation will be commensurate with experience. Application Process Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name to The Shed's Career Page. The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

    Easy apply
  • Front of House Team Member
    Front of House Team Member
    2 months ago
    $16–$25 hourly
    Full-time
    Manhattan, New York

    Do you love tea, people, and creating beautiful moments? We are seeking a Front Desk Ambassador to embody our brand's warmth, grace, and energy, making every guest feel welcome the moment they step in. We are a new-generation premium bubble tea brand bringing authentic tea craftsmanship to New York. Every detail in our shop reflects our belief that tea is more than a drink; it’s an experience. Your Role • Be the face of our shop by greeting guests and taking orders., • Represent our brand’s quality and culture with confidence and kindness., • Assist during busy hours and help maintain an inviting space. Responsibilities • Greet every customer with warmth and professionalism., • Handle orders accurately and efficiently., • Maintain a polished and welcoming counter environment., • Collaborate with team members for smooth operations., • Embody our brand’s aesthetic and service values., • Offer tasting samples to customers. You’re a Perfect Fit If You: • Are fluent in English (Mandarin is a strong plus)., • Have a friendly, approachable personality with a natural sense of presentation., • Care about customer experience and attention to detail., • Enjoy being part of a fast-paced, team-oriented environment., • Are reliable, positive, and motivated to grow with us., • Have prior experience in the food and beverage or hospitality industry. Perks • Competitive hourly pay & daily staff drinks., • Supportive, friendly team atmosphere., • Opportunities for advancement as we expand., • Be part of redefining modern tea culture in NYC. If you take pride in your presentation, love connecting with people, and want to be part of something stylish and meaningful, we’d love to meet you.

    No experience
    Easy apply
  • Prep Cook
    Prep Cook
    2 months ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: -Early Morning Prep Cook Position 6am-12pm Tuesday-Saturday. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications., • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment., • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered., • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products., • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition., • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours., • Prior experience as a prep cook or in a similar role is preferred., • Knowledge of food safety and sanitation practices., • Ability to work early morning hours and manage time effectively., • Strong attention to detail and ability to follow recipes and instructions., • Good physical stamina and the ability to handle repetitive tasks and lift heavy items., • Collaborate with team members to ensure a smooth and efficient kitchen operation., • Opportunity to be a part of a unique and innovative food concept in NYC., • Friendly and supportive work environment., • Competitive pay and potential for growth within the company., • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve., • $17-19/hour, • Estimate of $100-$200 per week in tips, depending on seasonality

    Immediate start!
    Easy apply
  • Social Media Creator & Operations Assistant
    Social Media Creator & Operations Assistant
    2 months ago
    $17–$25 hourly
    Part-time
    Bedford-Stuyvesant, Brooklyn

    Job Title: Part-Time Social Media Creator & Operations Assistant Location: Brooklyn, NY (Bed-Stuy/Williamsburg) Schedule: 15–30 hours/week with flexible hours About Us Paper Love makes premium pop-up cards and keepsake paper gifts. We’re a small creative team based in Brooklyn, working in a small studio filled with samples, prototypes, and paper art. You’ll be part of a fast-moving, hands-on environment where no two days look the same. The Role This role is split between two things: 1. Social Media Content (primary role) • You’ll be filming yourself with our products: cards, pop-ups, flowers, for TikTok and other social platforms. Think reactions, reveals, behind-the-scenes, etc., • You’ll film in the office and also around NYC, at home, or wherever feels right., • You’ll keep up with trends and find creative ways to make people feel something through our products. 2. Operations Support • Help with orders, unpacking, organizing, printing labels, prepping shipments., • It’s an office, not a warehouse, but we do need things to run smoothly. Who You Are • You’re on camera often and know what performs on TikTok or Reels., • You’re reliable, organized, and communicate well., • You’re based in or near Brooklyn and can come in 3–5x/week., • You’re looking for a flexible role where you can grow. Must-Have • A public TikTok or YouTube or Instagram account, with examples of you creating short-form video content. If you don’t have that, this isn’t the right role. Bonus Points If You Have • Experience editing videos (CapCut, Reels, TikTok tools), • Shopify or e-commerce experience, • An interest in creative brands, design, or stationery Great Fit for Students This is a paid internship-style opportunity ideal for students or recent grads with no prior full-time work experience or degree. You’ll learn how a small brand operates behind the scenes, from content and customer engagement to logistics and product launches. Perks • Flexible hours, location, and filming freedom, • Chill, relaxed environment, • Creative work with real impact, • Small, friendly team, • On-the-job learning in e-commerce and brand-building How to Apply • A short video (30–60 sec) introducing yourself and showing your on-camera style, • A couple of sentences on why you’d be a great fit

    Immediate start!
    No experience
    Easy apply
  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

    Immediate start!
    Easy apply
  • Barista
    Barista
    2 months ago
    Full-time
    Montclair

    Overview: Roast’d Coffee is on a mission to craft more than just great coffee—we’re here to build community, one cup at a time. We’re looking for an enthusiastic and service-driven Barista to join our team and help bring our vision to life. As a Barista at Roast’d, you’ll be the face of our shop, delivering quality beverages and warm hospitality while maintaining the high standards our customers expect. What You'll Do: • Prepare and serve a wide range of espresso drinks, pour overs, teas, and coffee-based beverages according to Roast’d recipes and quality standards., • Maintain expert knowledge of our menu, beans, and brewing techniques to guide customers through their coffee experience., • Operate the point-of-sale (POS) system efficiently, handling transactions and maintaining accuracy with cash and card sales., • Uphold the cleanliness and organization of the bar, café floor, equipment, and customer areas throughout your shift., • Deliver friendly, attentive service by greeting customers, taking orders, and answering any questions about our products., • Support team members during peak periods to ensure smooth operations and timely service., • Restock inventory and supplies as needed and notify management of low stock or equipment issues., • A passion for coffee and a curiosity to keep learning., • Prior barista or food service experience is a plus, but not required—we’re happy to train the right person., • Strong communication skills and a natural ability to make people feel welcome., • Ability to stay organized, multitask, and maintain a positive attitude in a fast-paced environment., • Reliability, punctuality, and a strong sense of responsibility as a team player.

    Easy apply
  • Shift Leader
    Shift Leader
    2 months ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    We are looking for passionate, talented Shift Leaders to join our team. We’re on an exciting journey, growing fast and sharing authentic, fresh, and nutritious Middle Eastern flavors. Your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! Responsibilities: • Lead daily operations, ensuring efficient team performance, guest service standards, and adherence to food quality and safety guidelines., • Guide team members to perform tasks efficiently and follow company standards., • Ensure the team provides delicious and safe food every day., • Provide excellent guest service, resolve concerns, and ensure a positive dining experience., • Manage inventory during shifts to ensure proper stock levels and minimize waste., • Assist in training new employees, ensuring they are prepared for their roles., • Manage operational tasks such as opening and closing procedures, cash handling, and ensuring store cleanliness. Requirements: • Minimum of one year of experience leading a team in a fast-casual environment., • New York/ServSafe Food Manager Certification., • Strong leadership and communication skills., • Ability to work in a fast-paced environment and handle multiple tasks., • Passion for guest service and team development., • Able to work nights, weekends, holidays, and variable schedules based on business needs., • Physical ability to lift at least 50 pounds regularly and perform extensive walking for 8-10 hours a day. Benefits: • Competitive pay and a bonus plan to recognize your impact., • Medical, dental, and vision insurance., • Commuter benefits., • Sick Pay., • Paid time off., • Employee discounts and free meals., • Growth opportunities through internal development. You’ll find more than a job here — you’ll find a community that values you, supports your goals, and celebrates your success. Apply today to lead a team and create a positive customer experience. We look forward to welcoming you to the team! We are proud to be an Equal Opportunity Employer and do not discriminate on any protected status. Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status

    Immediate start!
    Easy apply
  • Team Member
    Team Member
    2 months ago
    Full-time
    Manhattan, New York

    We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. Benefits: Flexible scheduling to meet your needs Paid on the job training provided Growth potential we promote from within Free meals and employee discounts Medical benefits and 401k with employer match Employee referral program up to $100 cash Summary: Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Responsibilities Include: Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Operational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Profitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Skills/Qualifications Fluent in English Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

    Easy apply
  • Site Surveyor (Temp)
    Site Surveyor (Temp)
    2 months ago
    $23–$25 hourly
    Full-time
    Gowanus Heights, Brooklyn

    Position: Solar Site Surveyor (Temp) Location: Brooklyn, NY Reports to: Site Survey Manager Hours: Full-time, 8am-6pm (Hours may vary) NonExempt Duration: October 1, 2025- December 31, 2025 About the Position Brooklyn SolarWorks is seeking a motivated and detail-oriented individual to join our growing Survey team. As a site surveyor, you will need to possess a strong sense of attention to detail, assessments and physical evaluations of sites. The incumbent will be required to visit, measure, and assess potential installation sites by measuring rooftops by hand. High-performing candidates may be considered for extension or future opportunities within the company. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: • Work closely with operations and sales teams to evaluate buildings for solar feasibility, • Perform site surveys, assess building conditions and roofs, and relay critical information to Brooklyn Solar Works' (BSW) teams, • Collect detailed photos, measurements, and notes of customer’s roofs, • Collect detailed photos, measurements, and notes of customer’s electrical panels & meters, • Assess potential layout for the solar system’s conduit path, • Conduct Sight Line studies for Landmarks and HTC permitting, • Disposition all survey activities in CRM software in a timely manner, • Travel around all 5 boroughs completing surveys as scheduled, • Carry out additional duties as required by Survey Manager or VP of installations., • Available for occasional communication outside of standard business hours, as needed, • Maintain compliance with and enforce OSHA safety regulations, • Must be comfortable working on flat rooftops during all seasons and weather conditions, • At least 2 years of construction experience, • Valid NYS driver’s license (Minimum of 3 years not including permit), • Clean driving record is required, • Ability to lift 50 lbs, stand, walk and climb stairs/ladders is required, • Basic electrical knowledge, • Excellent communication skills, • Tech literacy (monitoring, quickbase, G Suite, photos, and more), • Self starter who can work independently and with teams, • Basic project fulfillment of presales designs and permitting forms., • Strong knowledge Interfacing with and familiarity with NYC’s relevant restrictions with various NYC Agencies: landmarks, Department of Buildings, Con Edison, FDNY, etc., • Must be comfortable with heights, climbing ladders, standing for long periods at a time, • Strong Attention to detail, • Ability to travel and work irregular hours, as needed. Preferred Skill Set: • 40 hr SST is strongly preferred., • Roofing experience is strongly preferred., • Entry Pay (1-2 years exp) : $23-$25/hr, • (Free options are available) Health (HSA), Vision, Dental and Life Insurance, • Paid Time Off + Sick Days, • 11 Company Holidays, • Personal days, • Free Employee Assistance Program, • Monthly Commuter Travel Benefits (MTA Metrocards), • Occasional Company provided snacks and lunches, • Additional Voluntary Benefits... i.e. HSA, FSA, Pet insurance, STD, LTD etc…

    No experience
    Easy apply
  • Barber
    Barber
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Location 667 9th Ave, New York, NY 10036 Overview Join our vibrant team as a Licensed Barber, where your creativity and expertise will shine! In this dynamic role, you’ll provide exceptional grooming services while fostering a welcoming atmosphere for clients. You’ll utilize your skills in hair styling and barbering techniques to create stunning looks that leave clients feeling their best. With a focus on customer service and retail sales, you’ll help build lasting relationships with our clientele while contributing to the overall success of the salon. What you’ll do • Deliver high-quality haircuts, shaves, and grooming services using straight razors and other tools., • Utilize salon software, including Booksy, for appointment scheduling and client management., • Maintain a clean and sanitary work environment in accordance with sanitation standards., • Mentor junior staff members in hair styling techniques and customer service best practices., • Engage with clients to understand their needs and recommend products or services through upselling., • Manage front desk operations, including greeting clients and processing transactions efficiently. Basic qualifications • Valid barbering license as required by state regulations., • Strong communication skills to effectively interact with clients and team members. Preferred qualifications • Experience with straight razor, clippers, scissors, and retail math., • Proven track record in customer service and retail sales within a salon environment., • Familiarity with salon management software such as Booksy. Why you’ll love it here We’re dedicated to creating an environment where our team can thrive both personally and professionally. Our commitment to your growth is reflected in the supportive culture we foster. Our benefits include: • Opportunities for professional development and continuing education., • Employee discounts on services., • A collaborative team atmosphere that values your contributions. About us As part of our passionate team, you’ll play a vital role in transforming lives through exceptional grooming experiences. At Hell's Kitchen Barbers, hair matters. We believe in empowering our employees to express their creativity while providing outstanding service to our valued clients. Join us in making every day a great hair day! Job Types: Full-time, Part-time Work Location: In person

    Immediate start!
    Easy apply
  • Counter Server
    Counter Server
    2 months ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Job Summary: Counter person and front-line teammate. Engaging guests and serving them from behind the line as well as curating and replenishing the salad bar, market table, and sandwich case. Counter servers are an intricate part of our team. Responsibilities: Serving guests from behind the line Preparing salads and grain bowls Ensuring in house and "to go orders" are made properly and are given to the correct guest Monitor food levels and replenish ingredients as needed to ensure efficient service. Adhere to all food safety and sanitation guidelines to maintain a clean and safe working environment Collaborate with kitchen staff to coordinate orders and ensure timely delivery of food to customers Communicate effectively with guests and kitchen team members to maintain smooth operations during busy periods Perform additional duties as assigned by management to support the overall success of the restaurant Provide service with a smile Requirements: Team player Ability to multitask and work efficiently under pressure while maintaining a positive attitude Excellent communication skills and the ability to work well within a team Attention to detail and a passion for delivering exceptional customer service Night and weekend availability Physical stamina to stand for long periods and lift moderate weights A commitment to upholding food safety standards and following health code regulations Join our team at fresh&co where quality and customer satisfaction are our top priorities. If you're a dedicated worker with a passion for quality foods we'd love to hear from you! We are a group of dedicated service professionals, and we can’t wait to meet you!! fresh&co provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Please be advised that we do not respond to inquiries via this platform. If you are interested in joining our team, kindly attend an interview every Thursday between 2 pm and 4 pm and request to speak with Astrid or Gustav

    Easy apply
  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

    Easy apply
left arrow iconPage 2right arrow icon