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It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Structured Finance specializes in originating, advising, and structuring financing for specific large-scale, long-term projects for corporate and government clients. Projects can include energy exploration, production and transmission, Infrastructure, Digital Infrastructure, and Real Estate. Within Structured Finance, the Tax Equity Financing business is responsible for proprietary tax equity investments and other tax credit financing transactions. The Product Specialist - Structured Finance - IC5 in the Tax Equity Financing business will be a member of deal teams leading the origination, execution and day-to-day and distribution/syndication of tax equity and tax credit financing transactions that meet Santander’s profitability and risk targets and support the firm’s strategic objectives: • preparation of marketing materials and proposals, • calling on clients, making presentations, • structuring transactions, research, analysis of existing or potential transactions and/or industries, • negotiating mandates, • reviewing legal documents and negotiating transactions with clients, analyzing various risks and preparing credit applications and the development of cash flow models, • Participates in transaction due diligence, • Researching and analyzing industries and market data, • Participating in strategic planning and business management for the tax equity business What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor's Degree or equivalent work experience in Finance, Business, Accounting, Engineering, or Economics or equivalent work experience, • 3+ years of relevant professional work experience, • Between 1-3+ years of experience in commercial banking or finance industry with strong credit analysis experience. Exposure in thermal energy, oil and gas, midstream, renewable or infrastructure debt or equity transactions is preferred but not required depending on credit analysis or prior project finance experience. Significant experience in the analysis and structuring of highly complex transactions, including project-oriented energy financings, • Must have exposure to analyzing and negotiating transaction documents, • Must have detailed direct experience of modelling and execution tax equity financing transactions in respect of both Investment and Production tax credits, • Ability to influence and drive complex initiatives and manage logistics with internal stakeholders, • Strong credit and risk analysis skills, • Ability to travel as required, • Strong analytical / problem solving skills, • Strong relationship management and negotiation skills, • Excellent written and verbal communications skills, • Superior organizational and time management skills with the ability to efficiently work on several priorities at a time, • Ability to work in a fast-paced environment with little supervision, • Proficiency in Microsoft office products - Word, Excel and Outlook. Certifications: • No Certifications listed for this job. It Would Be Nice For You To Have: • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $225,000.00 USD We Value Your Impact: Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. ___ Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ___ to discuss your needs.

Overview Behavioral Health Counselors provide supportive counseling, advocacy, and education to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is an experienced, master’s level social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Performs social work assessments of patients/families; opens cases as appropriate, • Develops treatment plan and goals for patients/families as appropriate, • Provides supportive counseling and/or supportive therapy as well as ongoing social work services, • Collaborates and refers to appropriate agencies as required, • Aids in obtaining community services to patients, families and other caregivers, • Provides psycho education and advocacy for patients and families, • Assists staff, patients, families, and other caregivers to understand third party reimbursement, entitlements and community resources, • Initiates and maintains written and verbal communications according to VNS Home Care policy, • Performs established workflow procedures, • Maintains productivity sufficient to meet VNS Home Care goals, • Acts as liaison with other community agencies, • Participates in related VNS Home Care activities, e.g., utilization review, staff meetings, education programs, etc. Education: Master's Degree in Social Work, Counseling, or related degree required Work Experience: Minimum one year of social work experience in a mental health or social service setting required Pay Range USD $66,300.00 - USD $72,000.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide • Attractive referral bonus opportunities, • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and families, • Assists with obtaining and maintaining clients’ entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilities, • Interviews clients and significant others, when appropriate, in order to obtain personal histories and to understand the social and emotional factors related to the client’s mental health problems, • Participates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of life, • Develops inventory of resources that will meet the clients’ needs as identified in the assessment process, • Advocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessary, • Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services, • Collaborates with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members, • Attends planning meetings with service providers to coordinate service plans, • Initiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keeping is in compliance with agency, state, city and federal requirements, • Participates in agency and community programs and education, as requested Licenses and Certifications: • Valid driver’s license (i.e., license matching state of residence) required, • Credentialed family peer advocate preferred Education: • Bachelor's Degree in social work, health and human services or a related field preferred, • Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred Work Experience: • Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required, • Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required, • Bilingual skills may be required as determined by operational needs Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

This role is posted in anticipation of a future need. To be eligible for this position, you must reside in the same country where the job is located. Senior Strategic Communications Consultant – Arc Bio Communications, an IQVIA business Required experience A highly experienced healthcare communications consultant with a minimum of 8 years’ experience in public relations, medical communications and/or scientific communications. Candidates must have relevant experience in: • Developing effective scientific or communications strategies and solutions aligned to the client’s business objectives, • Challenging and interrogating client briefs through structured questioning and an understanding of the client and external landscape, • Producing strategically aligned high-quality communications / scientific content (e.g. narratives, scientific platforms, messaging, senior leader presentations, articles, social content), • Effectively leading, motivating and inspiring account teams to deliver communications program and projects of high strategic value, • Building and maintaining strong client relationships, • Effectively engaging with senior level pharmaceutical executives, • Growing business both organically through existing client relationships or supporting with new business opportunities and proposals, • Accurate financial planning, management, forecasting and team resourcing Role description Client service: • Leads, builds and maintains excellent relationships with clients and provides them ongoing consultation and counsel on a peer-to-peer basis., • Develops strong and effective scientific and/ or corporate communications strategies and program in service of client objectives. Always regards the client’s challenges as unique, never generic, and a shared journey between them and Arc Bio. Unafraid of ambiguity and able to ask probing questions to get to the heart of a client brief., • Develops robust and relevant solutions which are always rigorous and evidence-based., • Produces client-ready work of the highest standard, in an efficient and timely manner., • Builds enduring and successful relationships with colleagues, clients and suppliers., • Maintains high level of professionalism and competence in all client communications., • Develops high quality business proposals for both new and existing clients., • Works consistently to grow existing accounts organically through high quality work and ongoing discussions with clients., • Networks outside of Arc Bio to support new business development identifying business leads and representing Arc Bio at industry events., • Generates and drives new business opportunities for both existing and new clients., • Actively brings new ideas and thinking to existing clients to drive business forward. Project Management: • Sets up relevant systems and process to facilitate accurate program/project planning and management. Able to effectively and quickly course correct if challenges arise., • Produces accurate cost estimates and controls budgets efficiently and carefully whilst keeping clients and team fully informed of eventual or possible overspend, providing relevant solutions where necessary., • Ensures finances and budgets are managed in line with agency procedures., • Establishes the importance of regulatory and compliance measures and minimizes risk., • Effectively leads client account teams setting the strategy (in partnership with Arc Bio Partners and clients), proactively reviews and evaluates progress, course correcting where necessary., • Effectively delegates and prioritizes within client account teams, providing direction to ensure delivery whilst providing ownership., • Demonstrates ability to develop others and provide direction and feedback tailored to the skill level of team members., • Embraces and actions team and peer feedback as a driver for change., • Generates buy-in, listens openly to colleagues, recognizes contributions and ensures consistency of own and team decisions., • Takes accountability for their team and outcomes, encouraging their team to do the same, inspires and fosters team commitment., • Drives communication between teams and the client and takes ownership of strategic client discussions vs day-to-day delivery., • Presents with confidence and conviction to at all times., • Demonstrates the ability to influence, negotiate and overcome objections from senior stakeholders., • Effectively adapts communication style to suit different audiences and to gain buy in., • Thinks clearly and quickly, always has a professional point of view and is able to provide ad hoc client counsel., • Demonstrates ability to develop others and provide direction and feedback tailored to skill level of team members. Industry: • Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds)., • Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business e.g. factors influencing company valuations, fundamental financial definitions and mechanisms, • Has a strong working knowledge of the science covering our clients’ areas of focus., • Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice, both from the point of view of the client and their competitor environment., • In chosen areas of specialism (scientific or strategic), is capable of constructively challenging client thinking on a peer-to-peer level, producing novel points of view to help clients view potential solutions from new angles where appropriate and useful., • Can confidently discuss strategy in reference to client goals and objectives., • Understands theoretical approaches and models used in strategy and communications consulting and applies these to client challenges., • Understands the fundamental principles of healthcare marketing and communications, with a strong capabilities in public relations, medical education and/or scientific communications., • Demonstrate an understanding of the theory and application of new theories and tools in communications (e.g. behavior change, AI/big data etc.), • Understands means of evaluation and KPIs across communications channels., • Has a good grasp of not only guidelines, but also the ethics of good communications practice in healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

This role is posted in anticipation of a future need. To be eligible for this position, you must reside in the same country where the job is located. Senior Strategic Communications Consultant – Arc Bio Communications, an IQVIA business Required experience A highly experienced healthcare communications consultant with a minimum of 8 years’ experience in public relations, medical communications and/or scientific communications. Candidates must have relevant experience in: • Developing effective scientific or communications strategies and solutions aligned to the client’s business objectives, • Challenging and interrogating client briefs through structured questioning and an understanding of the client and external landscape, • Producing strategically aligned high-quality communications / scientific content (e.g. narratives, scientific platforms, messaging, senior leader presentations, articles, social content), • Effectively leading, motivating and inspiring account teams to deliver communications program and projects of high strategic value, • Building and maintaining strong client relationships, • Effectively engaging with senior level pharmaceutical executives, • Growing business both organically through existing client relationships or supporting with new business opportunities and proposals, • Accurate financial planning, management, forecasting and team resourcing Role description Client service: • Leads, builds and maintains excellent relationships with clients and provides them ongoing consultation and counsel on a peer-to-peer basis., • Develops strong and effective scientific and/ or corporate communications strategies and program in service of client objectives. Always regards the client’s challenges as unique, never generic, and a shared journey between them and Arc Bio. Unafraid of ambiguity and able to ask probing questions to get to the heart of a client brief., • Develops robust and relevant solutions which are always rigorous and evidence-based., • Produces client-ready work of the highest standard, in an efficient and timely manner., • Builds enduring and successful relationships with colleagues, clients and suppliers., • Maintains high level of professionalism and competence in all client communications., • Develops high quality business proposals for both new and existing clients., • Works consistently to grow existing accounts organically through high quality work and ongoing discussions with clients., • Networks outside of Arc Bio to support new business development identifying business leads and representing Arc Bio at industry events., • Generates and drives new business opportunities for both existing and new clients., • Actively brings new ideas and thinking to existing clients to drive business forward. Project Management: • Sets up relevant systems and process to facilitate accurate program/project planning and management. Able to effectively and quickly course correct if challenges arise., • Produces accurate cost estimates and controls budgets efficiently and carefully whilst keeping clients and team fully informed of eventual or possible overspend, providing relevant solutions where necessary., • Ensures finances and budgets are managed in line with agency procedures., • Establishes the importance of regulatory and compliance measures and minimizes risk., • Effectively leads client account teams setting the strategy (in partnership with Arc Bio Partners and clients), proactively reviews and evaluates progress, course correcting where necessary., • Effectively delegates and prioritizes within client account teams, providing direction to ensure delivery whilst providing ownership., • Demonstrates ability to develop others and provide direction and feedback tailored to the skill level of team members., • Embraces and actions team and peer feedback as a driver for change., • Generates buy-in, listens openly to colleagues, recognizes contributions and ensures consistency of own and team decisions., • Takes accountability for their team and outcomes, encouraging their team to do the same, inspires and fosters team commitment., • Drives communication between teams and the client and takes ownership of strategic client discussions vs day-to-day delivery., • Presents with confidence and conviction to at all times., • Demonstrates the ability to influence, negotiate and overcome objections from senior stakeholders., • Effectively adapts communication style to suit different audiences and to gain buy in., • Thinks clearly and quickly, always has a professional point of view and is able to provide ad hoc client counsel., • Demonstrates ability to develop others and provide direction and feedback tailored to skill level of team members. Industry: • Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds)., • Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business e.g. factors influencing company valuations, fundamental financial definitions and mechanisms, • Has a strong working knowledge of the science covering our clients’ areas of focus., • Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice, both from the point of view of the client and their competitor environment., • In chosen areas of specialism (scientific or strategic), is capable of constructively challenging client thinking on a peer-to-peer level, producing novel points of view to help clients view potential solutions from new angles where appropriate and useful., • Can confidently discuss strategy in reference to client goals and objectives., • Understands theoretical approaches and models used in strategy and communications consulting and applies these to client challenges., • Understands the fundamental principles of healthcare marketing and communications, with a strong capabilities in public relations, medical education and/or scientific communications., • Demonstrate an understanding of the theory and application of new theories and tools in communications (e.g. behavior change, AI/big data etc.), • Understands means of evaluation and KPIs across communications channels., • Has a good grasp of not only guidelines, but also the ethics of good communications practice in healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

This role is posted in anticipation of a future need. To be eligible for this position, you must reside in the same country where the job is located. Senior Strategic Communications Consultant – Arc Bio Communications, an IQVIA business Required experience A highly experienced healthcare communications consultant with a minimum of 8 years’ experience in public relations, medical communications and/or scientific communications. Candidates must have relevant experience in: • Developing effective scientific or communications strategies and solutions aligned to the client’s business objectives, • Challenging and interrogating client briefs through structured questioning and an understanding of the client and external landscape, • Producing strategically aligned high-quality communications / scientific content (e.g. narratives, scientific platforms, messaging, senior leader presentations, articles, social content), • Effectively leading, motivating and inspiring account teams to deliver communications program and projects of high strategic value, • Building and maintaining strong client relationships, • Effectively engaging with senior level pharmaceutical executives, • Growing business both organically through existing client relationships or supporting with new business opportunities and proposals, • Accurate financial planning, management, forecasting and team resourcing Role description Client service: • Leads, builds and maintains excellent relationships with clients and provides them ongoing consultation and counsel on a peer-to-peer basis., • Develops strong and effective scientific and/ or corporate communications strategies and program in service of client objectives. Always regards the client’s challenges as unique, never generic, and a shared journey between them and Arc Bio. Unafraid of ambiguity and able to ask probing questions to get to the heart of a client brief., • Develops robust and relevant solutions which are always rigorous and evidence-based., • Produces client-ready work of the highest standard, in an efficient and timely manner., • Builds enduring and successful relationships with colleagues, clients and suppliers., • Maintains high level of professionalism and competence in all client communications., • Develops high quality business proposals for both new and existing clients., • Works consistently to grow existing accounts organically through high quality work and ongoing discussions with clients., • Networks outside of Arc Bio to support new business development identifying business leads and representing Arc Bio at industry events., • Generates and drives new business opportunities for both existing and new clients., • Actively brings new ideas and thinking to existing clients to drive business forward. Project Management: • Sets up relevant systems and process to facilitate accurate program/project planning and management. Able to effectively and quickly course correct if challenges arise., • Produces accurate cost estimates and controls budgets efficiently and carefully whilst keeping clients and team fully informed of eventual or possible overspend, providing relevant solutions where necessary., • Ensures finances and budgets are managed in line with agency procedures., • Establishes the importance of regulatory and compliance measures and minimizes risk., • Effectively leads client account teams setting the strategy (in partnership with Arc Bio Partners and clients), proactively reviews and evaluates progress, course correcting where necessary., • Effectively delegates and prioritizes within client account teams, providing direction to ensure delivery whilst providing ownership., • Demonstrates ability to develop others and provide direction and feedback tailored to the skill level of team members., • Embraces and actions team and peer feedback as a driver for change., • Generates buy-in, listens openly to colleagues, recognizes contributions and ensures consistency of own and team decisions., • Takes accountability for their team and outcomes, encouraging their team to do the same, inspires and fosters team commitment., • Drives communication between teams and the client and takes ownership of strategic client discussions vs day-to-day delivery., • Presents with confidence and conviction to at all times., • Demonstrates the ability to influence, negotiate and overcome objections from senior stakeholders., • Effectively adapts communication style to suit different audiences and to gain buy in., • Thinks clearly and quickly, always has a professional point of view and is able to provide ad hoc client counsel., • Demonstrates ability to develop others and provide direction and feedback tailored to skill level of team members. Industry: • Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds)., • Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business e.g. factors influencing company valuations, fundamental financial definitions and mechanisms, • Has a strong working knowledge of the science covering our clients’ areas of focus., • Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice, both from the point of view of the client and their competitor environment., • In chosen areas of specialism (scientific or strategic), is capable of constructively challenging client thinking on a peer-to-peer level, producing novel points of view to help clients view potential solutions from new angles where appropriate and useful., • Can confidently discuss strategy in reference to client goals and objectives., • Understands theoretical approaches and models used in strategy and communications consulting and applies these to client challenges., • Understands the fundamental principles of healthcare marketing and communications, with a strong capabilities in public relations, medical education and/or scientific communications., • Demonstrate an understanding of the theory and application of new theories and tools in communications (e.g. behavior change, AI/big data etc.), • Understands means of evaluation and KPIs across communications channels., • Has a good grasp of not only guidelines, but also the ethics of good communications practice in healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Soloh Partners is seeking a local contract nurse RN Administrative for a local contract nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Administrative, • Discipline: RN, • Start Date: 06/22/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours -The Administrative Nursing Coordinator coordinates the delivery of nursing services throughout the hospital on the evening and night shifts. -He/she has primary authority and responsibility for ensuring that defined standards of nursing practice and patient care are consistently adhered to on the evening and night shifts. -These responsibilities are accomplished through in depth knowledge of management theory, labor relations, and hospital policies and through independent, expedient, and proficient application of communication, interpersonal, interviewing and problem solving skills. -Promotes career development of employees. -Communicates important organizational information to staff in a timely manner. -Ensures employees have the necessary authority, latitude and resources to take action. -Promotes teamwork as a priority. -Seeks experience to expand and maintain skills and knowledge base. -Develops and participates in educational programs and activities, conferences, workshops, interdisciplinary professional meetings, and self-directed learning. -Utilizes nursing research and evidence-based practice to drive change and structure quality improvements through active involvement of nursing staff. -Contributes to nursing management education and professional development of staff, students and colleagues. -Establishes and maintains positive relationships with patients, visitors, and other employees. -Interacts professionally, courteously, and appropriately with patients, visitors, and other employees. -Behaves in a manner consistent with maintaining and furthering a positive public perception of Brookdale Hospital and its employees. -Responsible for the implementation of hospital’s policies and procedures, as well as regulatory agencies codes and regulations as they pertain to the Department. -Responsible for operations and management of the units covering in collaboration with the Director. -Makes frequent rounds to evaluate adherence to standards of practice and patient care including hospital policies, and to make Herself/himself available to nursing personnel for support, coaching, and as clinical role model. -Assesses all 1:1, checks documentation of patient’s restraints, observation, falls, and risk. -Investigates, follows up and resolves if applicable, complaints, incidents, and problems. -Communicates analysis, actions and recommendations to Director and/or Nurse Manager. -Address staffing for the shift and the oncoming shift. -Attend, assess (staff response to code) and monitor (enough resources) all hospital codes inclusive of code documentation. -Responsible for ensuring that all PCS Scope of service, Philosophy of Nursing and Ethical standards are met while delivering patient care. -Develops a positive rapport with team members by encouraging constructive relationships; respect, appreciates and supports the diversity of ideas, and demonstrates team effectiveness skills by acting for the good of the team. -Anticipates and resolves conflicts in a positive and constructive manner. -Responds in a timely manner to oral and written communications. -Resolves problems through established lines of communication. -Gives and accepts feedback among coworkers and management to enhance team relations. -Reports all patient safety issues and pertinent issues within the shift for follow-up. Ensure CNO and DON are notified. -Establishes and monitors customer service improvement goals, which focus on priority aspects of patient satisfaction. -Establishes and maintains a communication plan for the department. Skills: Required Skills & Experience: -Minimum of two (2) years’ experience in a leadership role, preferably in a healthcare setting. -Critical thinking. -Excellent computer skills in Excel and Word. -Capable in producing trend and evaluation data and documentation. -Knowledge of quality improvement philosophy models, processes and tools and their use in health care integrated settings. -Knowledge of methods for CQI, and Root Cause Analysis. -Works effectively in integrated structure by establishing effective working relationships with all departments and levels of staff. -Works as a team player. -Demonstrates respect and professionalism in all interactions. -Excellent oral and communication skills. -Experience and demonstrated competency in applicable clinical specialty. -Demonstrated commitment to continued professional growth and development. -Demonstrates competence in leadership and administrative skills. -Decision making and problem solving. -Able to see, hear, read and write English. Preferred Skills & Experience: -N/A Schedule Notes: NIGHTS 12A-8A Leadership wants a candidate who is flexible and can cover days/weekends when needed. Schedule Notes: NIGHTS 12A-8A Leadership wants a candidate who is flexible and can cover days/weekends when needed. Soloh Partners Job ID #L32282169. Posted job title: BHMC -Administrative Nurse Coordinator About Soloh Partners WHO WE ARE How you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a certified women-owned business. We are committed to diversity, equity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce. To be successful at either you, need to be invested in both. OUR MISSION Our mission is to be recognized by our clients as an indispensable partner in their pursuit of high-impact Talent. We succeed by creating and maintaining intensely caring and mutually rewarding relationships with our internal employees, candidates and contingent workforce. We aren’t just a staffing agency; we fancy ourselves creatives. We create opportunity. We create excitement. We create and foster relationships built on trust, and partnerships based on mutual respect and understanding. Benefits • Medical benefits, • Dental benefits, • Vision benefits, • 401k retirement plan, • Weekly pay, • Sick pay, • Referral bonus, • Wellness and fitness programs

Soloh Partners is seeking a travel nurse RN Administrative for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Administrative, • Discipline: RN, • Start Date: 06/22/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours -The Administrative Nursing Coordinator coordinates the delivery of nursing services throughout the hospital on the evening and night shifts. -He/she has primary authority and responsibility for ensuring that defined standards of nursing practice and patient care are consistently adhered to on the evening and night shifts. -These responsibilities are accomplished through in depth knowledge of management theory, labor relations, and hospital policies and through independent, expedient, and proficient application of communication, interpersonal, interviewing and problem solving skills. -Promotes career development of employees. -Communicates important organizational information to staff in a timely manner. -Ensures employees have the necessary authority, latitude and resources to take action. -Promotes teamwork as a priority. -Seeks experience to expand and maintain skills and knowledge base. -Develops and participates in educational programs and activities, conferences, workshops, interdisciplinary professional meetings, and self-directed learning. -Utilizes nursing research and evidence-based practice to drive change and structure quality improvements through active involvement of nursing staff. -Contributes to nursing management education and professional development of staff, students and colleagues. -Establishes and maintains positive relationships with patients, visitors, and other employees. -Interacts professionally, courteously, and appropriately with patients, visitors, and other employees. -Behaves in a manner consistent with maintaining and furthering a positive public perception of Brookdale Hospital and its employees. -Responsible for the implementation of hospital’s policies and procedures, as well as regulatory agencies codes and regulations as they pertain to the Department. -Responsible for operations and management of the units covering in collaboration with the Director. -Makes frequent rounds to evaluate adherence to standards of practice and patient care including hospital policies, and to make Herself/himself available to nursing personnel for support, coaching, and as clinical role model. -Assesses all 1:1, checks documentation of patient’s restraints, observation, falls, and risk. -Investigates, follows up and resolves if applicable, complaints, incidents, and problems. -Communicates analysis, actions and recommendations to Director and/or Nurse Manager. -Address staffing for the shift and the oncoming shift. -Attend, assess (staff response to code) and monitor (enough resources) all hospital codes inclusive of code documentation. -Responsible for ensuring that all PCS Scope of service, Philosophy of Nursing and Ethical standards are met while delivering patient care. -Develops a positive rapport with team members by encouraging constructive relationships; respect, appreciates and supports the diversity of ideas, and demonstrates team effectiveness skills by acting for the good of the team. -Anticipates and resolves conflicts in a positive and constructive manner. -Responds in a timely manner to oral and written communications. -Resolves problems through established lines of communication. -Gives and accepts feedback among coworkers and management to enhance team relations. -Reports all patient safety issues and pertinent issues within the shift for follow-up. Ensure CNO and DON are notified. -Establishes and monitors customer service improvement goals, which focus on priority aspects of patient satisfaction. -Establishes and maintains a communication plan for the department. Skills: Required Skills & Experience: -Minimum of two (2) years’ experience in a leadership role, preferably in a healthcare setting. -Critical thinking. -Excellent computer skills in Excel and Word. -Capable in producing trend and evaluation data and documentation. -Knowledge of quality improvement philosophy models, processes and tools and their use in health care integrated settings. -Knowledge of methods for CQI, and Root Cause Analysis. -Works effectively in integrated structure by establishing effective working relationships with all departments and levels of staff. -Works as a team player. -Demonstrates respect and professionalism in all interactions. -Excellent oral and communication skills. -Experience and demonstrated competency in applicable clinical specialty. -Demonstrated commitment to continued professional growth and development. -Demonstrates competence in leadership and administrative skills. -Decision making and problem solving. -Able to see, hear, read and write English. Preferred Skills & Experience: -N/A Schedule Notes: NIGHTS 12A-8A Leadership wants a candidate who is flexible and can cover days/weekends when needed. Schedule Notes: NIGHTS 12A-8A Leadership wants a candidate who is flexible and can cover days/weekends when needed. Soloh Partners Job ID #T32282169. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: BHMC -Administrative Nurse Coordinator About Soloh Partners WHO WE ARE How you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a certified women-owned business. We are committed to diversity, equity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce. To be successful at either you, need to be invested in both. OUR MISSION Our mission is to be recognized by our clients as an indispensable partner in their pursuit of high-impact Talent. We succeed by creating and maintaining intensely caring and mutually rewarding relationships with our internal employees, candidates and contingent workforce. We aren’t just a staffing agency; we fancy ourselves creatives. We create opportunity. We create excitement. We create and foster relationships built on trust, and partnerships based on mutual respect and understanding. Benefits • Medical benefits, • Dental benefits, • Vision benefits, • 401k retirement plan, • Weekly pay, • Sick pay, • Referral bonus, • Wellness and fitness programs

VP, Brand Management New York, NY | Department: Brand Management | Reports To: COO &President VINTUS is a leading importer and marketer of fine wines, representing some of the world's most celebrated producers. We are passionate advocates for the estates and brands in our portfolio, and we partner closely with our supplier network, distributor partners, trade accounts, and collectors to build brands that endure. At VINTUS, brand management is the engine of everything we do. Overview: The Vice President, Brand Management serves as the primary steward of a portfolio of fine wine brands within the national VINTUS family. This senior leader owns the full lifecycle of brand development and supplier partnership — from strategic positioning, route to market, pricing, team KPIs, and oversight with the Sales Team of market planning and execution. This position entails overseeing a specific set of portfolio responsibilities as well as a team of 5 Brand Managers, creating and setting standards for supplier engagement, brand execution, and commercial rigor across the Team. The VP, Brand Management is a proactive, commercially minded leader who thrives on building long-term supplier relationships, identifying market opportunities, and championing their brands with conviction across all channels. This position sits on the Executive Team, driving collaboration with senior leadership on brand planning and execution, company structure, and company direction. A key part of this role also involves driving continuous improvement, making processes more efficient and impactful, and identifying company business and brand opportunities. Team Leadership & Development Directly manage a team of Brand Managers, providing day-to-day direction, coaching, and performance feedback. Set clear priorities and workload expectations across the team, ensuring consistent execution standards and accountability. Mentor Brand Managers in supplier relationship management, market analysis, brand strategy, and commercial thinking. Foster a collaborative, high-performance team culture aligned with VINTUS' values and commercial objectives. Serve as an escalation point for complex supplier issues, negotiations, or cross-functional challenges arising within the team. Supplier Relationship Management Serve as the primary contact for a dedicated portfolio of suppliers, managing planned and ad hoc communications with professionalism and urgency. Build and maintain a proactive supplier engagement calendar, ensuring regular touchpoints, business reviews, and strategic planning sessions. Lead pricing negotiations and discussions and A&P budget creation and tracking, coordinate supplier visits. Attend and host Gatekeeper group trips and wine fairs; manage all associated logistics, reporting, and financial reconciliation. Proactively surface market issues, competitive dynamics, and growth opportunities to supplier partners with recommended actions. Brand Strategy & Market Intelligence Work with the Team to develop and maintain clear brand positioning and messaging frameworks for each brand in the portfolio. Create Key Performance Indicators to drive sales strategies and ultimately results. Conduct ongoing competitive and market analysis leveraging syndicated data sources including Circana, Somm.ai, Gomberg, and others. Generate and present monthly standing inventory and shipment forecast reports for suppliers, translating data into actionable commercial insights. Brand Content & Communications Work with the Marketing and Content Teams on refining and improving brand content and suite of tools. Manage advertising and media planning and buying, including digital ad spend management and POS development and deployment. Events & Trade Engagement With the Marketing Team, plan and execute key brand events, including high-profile launches. Represent VINTUS and its supplier partners at trade shows, portfolio tastings, and industry events. Entertain and build relationships with suppliers, distributors, and key trade accounts. Travel regularly for market work and to support distributor and account-level brand building. Deliver brand presentations at VINTUS GSM meetings and other national/regional sales forums. QUALIFICATIONS 8+ years of progressive experience in wine brand management, import, or supplier-facing sales and marketing roles. 4+ years of experience managing or mentoring direct reports, with a track record of developing talent. Deep knowledge of the fine and luxury wine category; familiarity with key producing regions and the competitive import landscape. Demonstrated experience managing supplier relationships at a senior level, including contract and pricing negotiations. Understanding of AI tools and opportunities to improve processes and create impactful tools, communications and systems. Proficiency with market data tools including Circana, Somm.ai, Gomberg, and comparable platforms. Strong commercial acumen with the ability to translate data into compelling narratives and action plans. Exceptional written and verbal communication skills; confident presenter to both internal and external audiences. Highly organized with the ability to manage multiple brands, projects, and stakeholders simultaneously. WSET Diploma, Certified Sommelier, or equivalent wine credential preferred. This position is identified as being performed in/or reporting to company operations in the United States. Salary commensurate with experience in the range of $180,000- $225,000 a year. What we Offer A rare opportunity to represent some of the finest wine estates in the world. A collaborative, entrepreneurial culture that values expertise, initiative, relationships. Ongoing education and exposure to world-class producers and markets Job category: Sales and Marketing

This role is posted in anticipation of a future need. To be eligible for this position, you must reside in the same country where the job is located. Senior Strategic Communications Consultant – Arc Bio Communications, an IQVIA business Required experience A highly experienced healthcare communications consultant with a minimum of 8 years’ experience in public relations, medical communications and/or scientific communications. Candidates must have relevant experience in: • Developing effective scientific or communications strategies and solutions aligned to the client’s business objectives, • Challenging and interrogating client briefs through structured questioning and an understanding of the client and external landscape, • Producing strategically aligned high-quality communications / scientific content (e.g. narratives, scientific platforms, messaging, senior leader presentations, articles, social content), • Effectively leading, motivating and inspiring account teams to deliver communications program and projects of high strategic value, • Building and maintaining strong client relationships, • Effectively engaging with senior level pharmaceutical executives, • Growing business both organically through existing client relationships or supporting with new business opportunities and proposals, • Accurate financial planning, management, forecasting and team resourcing Role description Client service: • Leads, builds and maintains excellent relationships with clients and provides them ongoing consultation and counsel on a peer-to-peer basis., • Develops strong and effective scientific and/ or corporate communications strategies and program in service of client objectives. Always regards the client’s challenges as unique, never generic, and a shared journey between them and Arc Bio. Unafraid of ambiguity and able to ask probing questions to get to the heart of a client brief., • Develops robust and relevant solutions which are always rigorous and evidence-based., • Produces client-ready work of the highest standard, in an efficient and timely manner., • Builds enduring and successful relationships with colleagues, clients and suppliers., • Maintains high level of professionalism and competence in all client communications., • Develops high quality business proposals for both new and existing clients., • Works consistently to grow existing accounts organically through high quality work and ongoing discussions with clients., • Networks outside of Arc Bio to support new business development identifying business leads and representing Arc Bio at industry events., • Generates and drives new business opportunities for both existing and new clients., • Actively brings new ideas and thinking to existing clients to drive business forward. Project Management: • Sets up relevant systems and process to facilitate accurate program/project planning and management. Able to effectively and quickly course correct if challenges arise., • Produces accurate cost estimates and controls budgets efficiently and carefully whilst keeping clients and team fully informed of eventual or possible overspend, providing relevant solutions where necessary., • Ensures finances and budgets are managed in line with agency procedures., • Establishes the importance of regulatory and compliance measures and minimizes risk., • Effectively leads client account teams setting the strategy (in partnership with Arc Bio Partners and clients), proactively reviews and evaluates progress, course correcting where necessary., • Effectively delegates and prioritizes within client account teams, providing direction to ensure delivery whilst providing ownership., • Demonstrates ability to develop others and provide direction and feedback tailored to the skill level of team members., • Embraces and actions team and peer feedback as a driver for change., • Generates buy-in, listens openly to colleagues, recognizes contributions and ensures consistency of own and team decisions., • Takes accountability for their team and outcomes, encouraging their team to do the same, inspires and fosters team commitment., • Drives communication between teams and the client and takes ownership of strategic client discussions vs day-to-day delivery., • Presents with confidence and conviction to at all times., • Demonstrates the ability to influence, negotiate and overcome objections from senior stakeholders., • Effectively adapts communication style to suit different audiences and to gain buy in., • Thinks clearly and quickly, always has a professional point of view and is able to provide ad hoc client counsel., • Demonstrates ability to develop others and provide direction and feedback tailored to skill level of team members. Industry: • Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds)., • Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business e.g. factors influencing company valuations, fundamental financial definitions and mechanisms, • Has a strong working knowledge of the science covering our clients’ areas of focus., • Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice, both from the point of view of the client and their competitor environment., • In chosen areas of specialism (scientific or strategic), is capable of constructively challenging client thinking on a peer-to-peer level, producing novel points of view to help clients view potential solutions from new angles where appropriate and useful., • Can confidently discuss strategy in reference to client goals and objectives., • Understands theoretical approaches and models used in strategy and communications consulting and applies these to client challenges., • Understands the fundamental principles of healthcare marketing and communications, with a strong capabilities in public relations, medical education and/or scientific communications., • Demonstrate an understanding of the theory and application of new theories and tools in communications (e.g. behavior change, AI/big data etc.), • Understands means of evaluation and KPIs across communications channels., • Has a good grasp of not only guidelines, but also the ethics of good communications practice in healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Responsibilities: Provide exceptional and compassionate care for patients of the Internal Medicine service from admission through discharge Provide support for veterinarians during clinical hours, including client communications Provide anesthesia and surgical support and post-operative recovery for

TEAM LEAD TRUST AND ESTATE ADMINISTRATION WHAT IS THE OPPORTUNITY?Responsible for managing and directing all trust activities (e.g. conservatorships, testamentary/intervivos trust, estates, revocable and irrevocable trusts, guardianships and agencies) and the implementation of trust investment policies to promote the growth and profitability of assigned offices consistent with the division's objectives. Handle trust accounts of special significance, especially those of a more delicate or complex nature. Ensure that the administration of trusts is in accordance with applicable laws and regulations and the stipulations of the Trust Document or Court Order under which authority is conferred. Develop investment strategy with the assistance of the Bank's investment team. Interfaces with clients, administrators, co-trustees, beneficiaries, attorneys and others regarding accounts.As a player/coach, leads the Trust and Estate Administration activities in a geographic location with a team of Trust Officers. Typically have ten or more years of experience. Administers own full book of accounts. WHAT WILL YOU DO? • Manage/handle the largest and most complex trust accounts. Confer with clients, administrators, co-trustees, beneficiaries and attorneys regarding the establishment, administration and operation of a trust., • Review and recommend acceptance or rejection of potential fiduciary responsibilities for the offices assigned. Analyze trust instruments to determine duties and responsibilities of the company., • Approve, maintain and negotiate as necessary desirable fee schedules and charges for trust and investment services., • Ensure all tax liabilities and obligations of accounts are met., • Gather/submit pertinent facts to the Trust Administration Committee regarding situations requiring the use of fiduciary discretion. Review and submit proposals for consideration and direction. Establish client specific investment strategy in accordance with CNB guidelines and policies., • Establish client specific investment strategy in conformance with CNB guidelines and policy., • Assure that trust policies, programs and procedures coincide with division and bank objectives, • Stay abreast of new developments pertaining to trust regulation, market strategies and, • competitive positioning., • Interface with executive and senior level management within the Bank as well as private, • bankers, team leaders on trust, • and investment management sales related issues, processes and activities., • Develop and retain personal trust and investment management business by maintaining professional and community contacts., • Assist in the development of new relationships through internal sources, from referrals,, • and through personal community involvement. Help create opportunities to develop and, • promote ideas to win new business and cross sell to existing clients., • Establish and attend sales calls with clients and prospects., • Ensure that relationship plans have been created and are implemented., • Manage the assigned Personal Trust staff in the assigned regions/offices. Assign responsibilities for the administration of trust accounts and maintains appropriate workloads for trust account administrators., • Conducts performance appraisals., • Make hiring, terminations and employee related decisions., • Effectively coaches to ensure sound sales approaches are being exercised, proper account administration is being followed, • Develop and motivate staff, • Ensure that account terminations and distributions comply with terms of the governing document, • Follow appropriate Reg. 9 process and other bank policies and procedures, • Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications WHAT DO YOU NEED TO SUCCEED?Required Qualifications* • Bachelor's Degree or equivalent experience, • 10+ years in trust administration with strong working knowledge of all types of trusts, not limited to but including all types of family trusts, charitable trusts and special needs trusts. Additional Qualifications, • Must possess comprehensive knowledge of personal trust laws and regulations, state tax laws, income taxation with respect to trust investment management principles., • Trust Certification (CTFA) is desired., • Proficient with Microsoft Office (Word, Excel & PowerPoint)., • Must possess demonstrated management skills and excellent verbal and written communications skills sufficient to interact with all levels of Bank Personnel and clients., • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date, • Generous 401(k) company matching contribution, • Career Development through Tuition Reimbursement and other internal upskilling and training resources, • Valued Time Away benefits including vacation, sick and volunteer time, • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs, • Career Mobility support from a dedicated recruitment team It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-DN1 #CA-DN1

Noble 33 Noble 33 is a hospitality and lifestyle company with an ever-evolving lineup of unique, social dining restaurants stateside and abroad, Noble 33 leads the management and continued expansion of iconic brands Toca Madera and Casa Madera, while also developing brand new concepts that will further expand the boundaries of high-energy fine-dining. Future targets for new locations include West Hollywood, Toronto, Las Vegas, Chicago, Miami, New York, and Dubai. Why This Role: The Assistant General Manager plays a key leadership role in shaping daily operations, team culture, and the guest experience. This position is ideal for an experienced hospitality leader who wants hands-on operational ownership, the opportunity to develop future leaders, and long-term growth within a growing restaurant group. Job Summary: The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, execution, and standards. This role leads teams, upholds service and operational excellence, and ensures company policies, procedures, and financial controls are consistently followed. In addition to day-to-day leadership, the AGM contributes to strategic initiatives focused on driving sales, improving efficiency, controlling costs, developing future leaders, and supporting the continued growth and profitability of the business. Key Responsibilities: Leadership & Team Development: • Lead recruiting, onboarding, training, and development efforts with a focus on building and promoting high-performing teams., • Identify and develop high-potential employees for advancement and leadership growth., • Lead teams daily with professionalism, fairness, and accountability., • Support the General Manager in coaching and developing managers in company. culture, leadership skills, systems, and procedures., • Address and document employee performance issues in accordance with company policies and standard operating procedures., • Organize and lead effective employee meetings and pre-shift communications. Operations & Guest Experience: • Maintain functional proficiency across all front-of-house and back-of-house positions., • Ensure consistent execution of service standards, operational procedures, and brand expectations., • Resolve guest concerns promptly and professionally, exercising sound judgment., • Demonstrate strong knowledge of the employee handbook, employee benefits, and company values., • Ensure compliance with all health, safety, sanitation, and food safety regulations., • Identify and communicate facility maintenance needs to the General Manager and appropriate vendors., • Utilize restaurant systems, technology, and reporting tools effectively. Inventory, Labor & Financial Management: • Establish and maintain inventory par levels and tracking systems to control cost of goods., • Monitor inventory usage, variances, and running totals., • Manage labor costs through effective scheduling, overtime control, and budget adherence., • Enforce cash handling, loss prevention, and anti-theft procedures., • Ensure accurate monthly inventories are completed, reviewed, and submitted on time., • Conduct ongoing labor and cost analysis to support operational efficiency. Financial Controls & Payroll: • Support the General Manager with financial oversight, reporting, and internal controls., • Accurately complete weekly restaurant payroll in compliance with legal and company requirements. Qualifications: • Three (3) or more years of supervisory or management experience., • Three (3) or more years of experience in a full-service dining environment., • Proven ability to lead teams and manage multiple priorities in a fast-paced environment., • Strong work ethic with a consistent sense of urgency, accountability, and ownership., • Professional, polished appearance and demeanor., • Ability to anticipate and respond to guest and team needs., • Working knowledge of cocktails, spirits, and wine preferred., • Availability to work nights, weekends, and holidays., • Ability to stand for extended periods and lift up to 35 pounds. Benefits & Perks: As a full-time employee, you are eligible to participate in a comprehensive benefits package designed to support your health, well-being, and professional growth. Benefits may include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Paid Time Off (PTO), • Life Insurance, • Opportunities for long-term growth within a growing restaurant group Benefits eligibility and details may vary by position and location. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law. If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at . We are committed to providing reasonable accommodations in accordance with applicable law.

Join our team as an Event Coordinator and embark on a rewarding professional journey! Based in Soho, NYC, this role offers a hybrid work model, allowing for flexibility and creativity in your approach. Additionally, traveling to various cities across the country will enrich your experience and expand your influence across the region. In New York and Montreal, our team of passionate experts specializes in events, strategic planning, public relations, trade marketing, content creation, influencer marketing, media and digital campaigns, professional training, and shopper marketing activations. Join us and become part of a passionate and driven team where you can grow your talent and make a real difference! ABOUT HOPSCOTCH HOPSCOTCH is an international communications group founded in France, driven by an entrepreneurial vision and the complementary strengths of its talent and expertise. HOPSCOTCH combines a unique range of disciplines with the belief that the true value of a company or organization lies in the strength of its relational capital. With over 1,200 employees, half of whom are based internationally (40 offices across 5 continents), HOPSCOTCH delivers the full spectrum of communication services: influence, events, public relations, brand activations, digital, internal communications, public affairs, and marketing services. Operating in the U.S. and Canadian markets since 1961, HOPSCOTCH supports local and international brands in creating and deploying integrated campaigns that resonate with the cultural realities of the various American markets. WHAT WE OFFER • 401k contribution no matter what you elect to contribute yourself: 5% of your gross annual salary. There is no vesting period, but a 6-month employment eligibility period before it kicks in., • Healthcare covered at 95% with United Healthcare Oxford. This includes vision and dental., • PTO: 15 days, national holidays, 3 personal and 5 sick days., • In addition to the 8 legal holidays in the USA, Hopscotch USA offers its employees 7 additional paid days during which the agency is closed, including a full week between Christmas and New Year's Day., • Summer hours: Summer hours (half days on Fridays) are in effect starting from July 1st, and ending the Friday before Labor Day, the first Monday of September., • Hybrid working model (we currently have 3 mandatory in-office days, including 2 fixed on Wednesday and Thursday and one at your own choice., • The agency offers a Work from Anywhere Week to the whole agency each year, either the week before the Christmas closure or the first week after the New Year when the office reopens., • Bonus eligibility if the agency meets its expectations., • Salary: $55K/y - $60K/y (depending on experience.) CORE RESPONSIBILITIES Event Production Support • Assist in the end-to-end planning and execution of client and internal events, • Coordinate logistics, including venue booking, catering, AV setup, transportation, permits, and materials., • Maintain and update event timelines, budgets, floorplans, and run of show development to ensure smooth operations., • Liaise with suppliers and vendors to confirm availability, negotiate pricing, and monitor delivery timelines., • Prepare event materials such as signage, handouts, and swag/POS., • Packing event material, POS pre and post event., • Liaise with warehouse and shipping suppliers: warehouse logistics /delivery tracking, • Travel around 30-40% of the time onsite to events across the US., • Support on-site event operations, including setup, troubleshooting, coordination, and teardown., • Assist with internal reporting, post-event analysis, and data entry (e.g., feedback surveys, attendance metrics.), • Collaborate with cross-functional teams to ensure alignment., • Invoice process, budget tracking, and reconciliation., • Canva design for small event materials., • Supporting the brief of designers., • Updating progress deck (venue info, floor plan, etc.), • Product sourcing/product scanning and inventory list, purchase tracking., • Provide general administrative support to the Events team. Event Projects Lead Own the full cycle of a select number of events ensuring • Adherence to all agency processes and policies., • An organized and proactive approach., • Clear budget management., • Creative problem solving with proper escalation., • Professionalism and leadership when serving as main point of contact for vendors., • Ability to be client facing on small events projects., • Timely and detailed post-project reporting. General Events Support • Venue research, maintaining resources deck up to date., • External event calendar research and update., • Agency promotion update (uploading photos, videos etc.), • Supplier database/freelance searching and organizing resources and Support case studies. PROFILE Technical skills • 1-2 years of experience in the events industry., • Excellent face-to-face communication skills., • Strong passion for events., • Highly organized and efficient. Time management skills are key as multiple events will be worked on simultaneously., • A problem-solver with the ability to think strategically, anticipate problems before they happen, and efficiently solve them when faced with on-site issues., • Collaborative approach and willing to get hands dirty and work on all required events tasks., • Be decisive and organized., • Interested in being part of a newly created events division in a growing agency., • Good knowledge of the US market and ability to stay attuned to changes and trends in the communications industry., • Negotiation skills (vendors and clients)., • Budget optimization capabilities., • Strong written communication skills., • Ability to build and nurture a professional network and maintain ongoing external relationships., • Knowledge of the food & beverage industry preferred., • Bilingual. English and French preferred.

Job Description Salary: $29.45 /hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Hospitality aid is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. Manage and maintain all public areas; the ambassador will be the point of contact for reception. This role is expected to be on-site five days a week. Responsibilities • Provide high-level internal and external customer support., • Restock office, kitchen, and pantry supplies., • Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look., • Coordinates conference room setups for both new and ongoing meetings to ensure a seamless transition between sessions., • Ability to move & lift conference furniture up to 50 lbs., • Ensure all trash is cleared at regular intervals of time., • Maintain and report all maintenance related reports., • Basic knowledge of equipment troubleshooting., • Greet employees and visitors, welcome visitors with a smile, and maintaining eye contact through the entire interaction., • Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest, • Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen., • Coordinate and arrange basic office equipment repairs and maintenance., • Carry out instructions for security, fire, health and safety guidelines., • Provide first-line support for basic office technology., • General administrative support., • Interface with vendors (catering, AV, etc.) to provide seamless customer support., • Respond to inquiries and anticipates customer needs., • Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications., • Kitchen Areas – Maintain a clean, functional & organized appearance, ensure the sink is clutter free and the dishwashers are being effectively utilized., • Maintain a strong awareness of business activity and communicate all updates with your team members., • Communicate and interact effectively with all other departments., • Performs daily quality assurance checks for pantry and conference rooms., • Setup/breakdown conference rooms, prepare for weekly townhall, • Snack inventory reporting, • Be the floor ambassador, • Conduct opening and closing walkthroughs when business requires., • Other duties as assigned. Key Competencies • A genuine sense of hospitality, with a commitment to deliver services aligned to Rapport Standards., • The ability to work under pressure, prioritizing tasks and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment., • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details., • Discreet, ethical, and committed to maintaining a high degree of confidentiality., • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1529292 Rapport a specialized division of FLIK Hospitality Group

LegalContract Review & NegotiationCase AnalysisRisk AssessmentCorporate LawRegulatory ComplianceLitigation SupportLegal ResearchDue DiligenceDispute ResolutionConfidentiality & EthicsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Legal Specialist Job Type: Contractor Location: Remote Job Summary: Join our customer's team as an expert Legal Specialist, where your expertise will play a pivotal role in shaping robust legal solutions. You will collaborate closely with domain experts and product teams to review, negotiate, and analyze contracts, ensuring legal compliance and risk management in a dynamic, application-driven environment. Key Responsibilities: • Conduct thorough contract review, drafting, and negotiation to optimize business outcomes while managing risk., • Analyze cases and perform in-depth legal research to provide actionable insights and recommendations., • Support litigation and dispute resolution by preparing documentation and assisting internal and external counsel., • Assess regulatory compliance and assist with due diligence for corporate matters, mergers, and acquisitions., • Design system prompts and rubrics for legal applications, engaging in multi-turn conversations with agents to ensure task accuracy and coherence., • Uphold the highest standards of confidentiality and professional ethics in all legal processes and communications., • Collaborate across teams to build and enhance legal tools or applications, leveraging your industry expertise. Required Skills and Qualifications: • Proven expertise in legal principles, corporate law, and regulatory compliance., • Strong contract review and negotiation abilities across a variety of legal domains., • Demonstrated experience in case analysis, risk assessment, and due diligence., • Hands-on experience in litigation support and dispute resolution., • Exceptional written and verbal communication skills, with a keen attention to detail and clarity., • Deep commitment to confidentiality, ethics, and integrity in all legal matters., • Track record of building or contributing to legal applications, tools, or systems. Preferred Qualifications: • Experience designing legal-focused conversational agents, rubrics, or AI-driven workflows., • Background in developing digital legal solutions or productizing legal expertise., • Ability to manage complex multi-turn conversations and system prompt design.

Reports to: CEO & SVP Function: Strategic leadership, client ownership, team leadership, execution discipline and operational excellence Role Summary Pitchblend operates in rare air. We lead culture, innovation and consumer communications for global enterprise brands as a tight, independent team built from the underground up. At the intersection of subculture and scale across sport, fashion, music and tech, we partner with the world’s most influential brands while staying embedded in the communities shaping the future. As an Account Director, you are both a strategic operator and team leader. You will own flagship client relationships, guide integrated Brand Comms and SocialPR® strategies, and strengthen how work is built, delivered, and scaled across the agency. This role requires both cultural fluency and operational discipline. A core expectation is leveraging AI to accelerate output, train teams, and build smarter internal and client-facing systems. Key Responsibilities: Client Leadership & Account Ownership • Strengthening client leadership, team execution and operational consistency, help steer the agency's growth culture, • Own senior client relationships and act as a true strategic partner, not just a lead point of contact, • Translate client business goals into culturally fluent integrated brand communications, SocialPR®, creator/influencer activations, and multimedia strategies that drive measurable outcomes, • Ensure the work is grounded in real cultural understanding and built for emerging platforms where attention is shifting Cross-Functional Campaign Strategy • Lead development of high-impact integrated campaigns that blend earned media, creator ecosystems, partnerships, and emerging platforms, • Guide narrative frameworks, media positioning, and cultural insights that resonate with next-gen audiences Team Leadership & Talent Development • Manage and support team leads to ensure consistent performance and accountability across accounts, • Mentor junior staff coaching for excellence, modeling strategic thinking, and building leadership bench, • Contribute to agency growth through input on service offerings, innovation, cultural strategy, and participating in financial management Operational Excellence • Reinforce internal systems (SOPs, resource planning, campaign analysis) to drive efficiency and quality at scale, • Partner with Ops, HR, and SLT to refine workflows, and lead AI integration into team processes and client-facing systems Agency Strategy & Vision • Contribute perspective on agency direction and client trends, • Be a core voice in agency direction, contributing to product innovation, service offerings, and cultural strategy, • Provide insight to leadership on client opportunities, campaign performance and account growth Experience • 8-10 years in agency environments (brand communications, PR, strategy) with a proven track record of leading high-stakes client work, • Deep cultural fluency across sports, subcultures, technology, emerging media and the platforms shaping next generation audiences, • Understanding of next gen audiences, their consumption habits and platforms, • Comfort operating between underground cultural spaces and enterprise environments, • Experience in campaigns and ideation aimed at reaching culture-first audiences, • Exceptional communicator, storyteller, and strategist with bold ideas and operational rigor, • Experience building or optimizing systems for scaling teams, • A coach and mentor who thrives on developing talent and fostering autonomy Required Capabilities • Earned media strategy experience, including strategy, creative writing and media relations, • Understanding of how audiences engage with content on social media, • Comfort with hybrid/remote team structures and cross-functional leadership, • Fluent with AI and Saas platforms (Google Workspace (Calendar, Gmail, Docs, Spreadsheet, Slides proficiency), Slack, Notion

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description At Uncommon Schools, you’ll help ensure staff and leaders receive thoughtful, responsive support across Employee Relations and Talent Strategy processes. In this role, you’ll work closely with teams across the organization to manage employee relations workflows, support day to day operations, and help maintain clear, accessible resources for staff and managers. You’ll play an important role in helping systems run smoothly, supporting staff experiences, and ensuring leaders have the information and tools they need to effectively support their teams. This role partners closely with the Talent Strategy and Employee Relations teams and supports staff across the organization. Responsibilities Employee Relations Support • Provide first response support for Employee Relations tickets and cases, • Own Tier 1 Employee Relations cases from escalation through resolution, • Manage unemployment claims and employment authorization escalations, • Maintain accurate Employee Relations data across HR Acuity and other dashboards, • Manage, summarize, and report on exit interviews for staff, • Pull, summarize, and deliver Employee Relations data for reporting and progress monitoring, • Manage Talent Strategy and Employee Relations Zendesk instances by responding to tickets and routing requests appropriately, • Maintain internal knowledge bases with current policies, professional development resources, and Talent Strategy materials, • Support invoice processing, reimbursements, and credit card reconciliation, • Provide operational support for Learning & Development initiatives, • Support communications, materials organization, printing, and room reservations for team programming and eventsQualifications, • Bachelor’s degree required, • 1 to 2 years of professional experience required, • 1 to 2 years of directly relevant experience in areas such as stakeholder communication, Zendesk or email management, and cross team collaboration, • Strong organizational skills and attention to detail, • Ability to manage multiple workflows and respond to requests in a timely manner, • Clear written and verbal communication skills, • Experience maintaining accurate data and records preferred Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation:The full compensation range for this role is $63,500-$74,700. Typically, new hires who fully meet all qualifications listed in the job description will start at $67,200. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Work Environment: This role is based at Uncommon Schools’ Home Office located at 100 Church St, New York, NY. Team members are expected to work in person at least 3 days per week. Minimal local travel may occasionally be required. Benefit Highlights: • 19 days of paid time off, • 3 weeks of paid Winter and Summer org-wide holidays, • Comprehensive Health, Dental, and Vision insurance plans, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits, • Pre-tax flexible spending, dependent care, and health saving accounts *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. This is a full-time, remote position. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. About Seton College Seton College is a new two-year college division of UMSV that offers an associate’s degree for students that have been historically underserved, who may require additional academic support, and who are motivated for post-secondary success. The program’s goal is to prepare students to enroll in a bachelor’s degree program. Seton College students will study on the Riverdale campus of UMSV and have full access to UMSV’s facilities and programs. Applicants may learn more about Seton College by clicking here. Job Description: The Student Success and Engagement Coordinator supports the holistic development, well-being, and engagement of students at Seton College. This role helps students successfully transition into and navigate college life by connecting them with campus resources, student engagement opportunities, and wellness support. Working collaboratively with campus life staff, faculty, and community partners, the role helps foster a welcoming and inclusive environment where students can build meaningful connections, access support, and actively participate in the campus community. Through outreach, programming, and resource coordination, the position promotes student success, personal growth, and a strong sense of belonging. Responsibilities: • This position provides holistic support and guidance to students enrolled in Seton College, promoting their academic success, personal development, and engagement in campus life., • Serves as a key point of contact to help students acclimate to the college environment by connecting them with campus resources, student organizations, leadership opportunities, and co-curricular programming., • Works collaboratively with Seton College and UMSV staff and faculty, and advisors to support student development and foster a sense of belonging within the campus community., • Assists students in navigating college systems and resources, including but not limited to academic support services, financial aid, wellness resources, and student engagement., • Provides guidance and support to students to help facilitate student success and adjustment to college life., • In collaboration with Seton College staff and campus partners, develops and implements programming that promotes student well-being, personal growth, leadership development, and community engagement., • Supports the planning and delivery of major programming initiatives within Seton College, including summer orientation, wellness and student development programming, career exploration opportunities, and community-building events., • Maintains strong knowledge of internal campus services as well as external community and government resources, and facilitates referrals when appropriate., • Serves as a liaison between Seton College, campus life offices, and community organizations to enhance student access to support services and engagement opportunities., • Responds to student concerns and challenges in collaboration with faculty and staff, helping students access available resources and supports., • Participates in training, campus initiatives, and collaborative planning efforts related to student success, engagement, and wellness., • Maintains appropriate records and documentation and prepares written reports and communications as needed., • Acts as a resource to staff and faculty regarding student wellness, engagement, and factors that may impact student success., • Bachelor’s degree required; 3-5 years of relevant work experience, or a combination of education and experience from which comparable knowledge and skills are acquired., • Demonstrated experience and expertise in student engagement, education, advocacy, counseling, advising, coaching, or other student-centered work., • A history of success with project management and program development., • Strong writing, communication, leadership, and interpersonal skills., • Ability to work independently and as a part of a team., • Able to develop rapport and build trust with a diverse range of individuals., • Strong record of using data to inform program design and improvement., • Requires strong skills in advising, coordinating, group learning, public speaking, and teaching., • Knowledgeable of opportunity programs such as Higher Education Opportunity Program, TRiO and other college access programs., • Experience in crisis intervention preferred., • Experience building relationships with external/community partners preferred. Allotted salary range is $66,350 - $68000 • Comprehensive health, dental, and vision insurance, • Flexible Spending Accounts (FSA) for medical and dependent care, • 100% employer sponsored life insurance, AD&D insurance and Long term disability, • Retirement plan with employer matching, • Paid time off, including vacation, sick leave, and holidays, • Professional development opportunities via Coursera, • Tuition benefits for employees and their dependents, • Commuter benefits, • Employee Assistance Plan

Artisan Council is a boutique digital marketing agency empowering progressive brands in the constantly evolving social and digital landscape. Our team believes in the power of stans and fans and aims to build brand loyalty through community involvement and engagement. AC believes that having an informed community of diverse voices is the key to making an impact in today’s ever-changing world of social media and content. AC’s team members are passionate about diversity, community, content, culture, innovation, and trying things first! We’re looking for people who share our passion, for people who live and breathe beauty, have exceptional research, communication, and creative thinking skills, and take an empathetic approach to everything they do and enjoy helping others succeed. The Junior Account Manager plays a key role in supporting client relationships and ensuring the smooth execution of social media and influencer marketing campaigns. You will help manage day-to-day account operations, coordinate internal teams, and contribute to strategic planning and reporting. This role is ideal for someone highly organized, detail-oriented, and eager to grow into a strategic client partner while building strong foundations in account management. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our mission is to create a happy, safe, considerate and inspiring work environment for all. What will you be responsible for? Client Management • Support Account Managers as a day-to-day point of contact for clients, helping to build strong, trusted relationships through proactive communication and follow-through., • Help prepare for and participate in weekly client status calls, campaign check-ins, and presentations., • Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams., • Ensure client needs, timelines, and deliverables are clearly communicated and tracked., • Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions. Account Management • Help ensure all deliverables are accurate, complete, and delivered on time and within scope., • Track timelines, deliverables, and project status using tools such as Asana and shared project trackers., • Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work., • Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps., • Maintain organized documentation, including status reports, meeting notes, and client communications. Strategic Planning & Campaign Execution • Support Strategists and Account Managers in the development and execution of social media and influencer marketing campaigns., • Assist with research, including trend analysis, competitor audits, and platform best practices., • Help organize brainstorms and contribute ideas that align with client goals and brand voice., • Assist in developing client presentations, campaign decks, and reporting materials., • Support campaign execution to ensure programs are delivered efficiently and effectively. Internal Team Coordination • Help keep internal teams aligned on timelines, deliverables, and priorities., • Coordinate across cross-functional teams including strategists, designers, influencer specialists, paid media managers, and producers., • Assist with assigning tasks, tracking progress, and ensuring deadlines are met., • Maintain strong attention to detail across all aspects of campaign execution. Cross-Team Collaboration & Agency Contribution • Collaborate with Strategists, Account Managers, and Directors to share learnings and best practices., • Contribute to Artisan Council’s internal initiatives, including documenting campaign case studies and sharing results., • Support new business and growth initiatives as needed. What kind of skills should you have? Please note carefully. Applicants without this experience will not be considered. • 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred)., • Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels., • Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously., • Strong communication skills—clear, professional, and collaborative across teams and clients., • Ability to prioritize tasks, manage timelines, and work in a fast-paced environment., • Strong analytical mindset with interest in interpreting performance data and campaign results., • Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus., • Experience with project management tools such as Asana or similar systems is a plus., • Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office., • Interest in beauty, social media, influencer marketing, and digital culture., • Self-motivated, proactive, and eager to learn and grow within account management.

Job Description Who we are Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations. Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities. We are a fast-growth scale-up, rapidly growing our global presence and footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future. What we’re looking for: Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners. You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow. Core Responsibilities: The core responsibilities for this role include, but are not limited to; • Be the first point of contact between our clients and the business, • Review, respond and resolve client enquiries within agreed SLA’s, • Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration, • Conduct thorough root cause analysis and query trending to identify strategic remediation actions, • Understand and track current and future workloads, • Execute daily tasks with a client focused approach, • Work in partnership with global operations and client service hubs and other internal stakeholders, • Ask questions to challenge the status quo, • Identify opportunities for process, platform and control environment improvements, • Participate in improvement projects and operational testing as necessary to support the change agenda, • Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation, • Proactively seek opportunities for self-improvement, • Understand the goals and objectives of the team, ensuring personal contributions and work execution align, • Assist with the training of new employees to the team, • Create a culture of inclusion and belonging, leading by example, • Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner Requirements: • Strong attention to detail, • Excellent written and verbal communication skills, • Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients, • Ability to work self-sufficiently with strong organisational skills, • Ability to execute in a high pressure, fast paced environment, • Flexibility to manage changing priorities and respond to time constraints, • Fast learning to understand complex business processes and take initiative to acquire necessary knowledge, • Understanding of the Securities Services industry and Asset Servicing products, or similar, • Working experience within an operations or client facing environment, • Experience of working within a start-up / scale-up organisation, • Experience of client query management tools and processes, • Fluency in another language, • Practical experience of working with remote teams, • Knowledge of programming / coding languages and applications, • Working knowledge of Microsoft applications, • 401K plan, • Private health insurance, • 25 annual days leave, • Birthday off in addition to annual leave, • Access to Absorb Learning, • Improved family-friendly policies, • Work your way, • 2 duvet days a year, • 1 volunteer day a year, • 4-week sabbatical after 4 years at Proxymity, • Workation - Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year., • Companywide parties twice a year, • Team drinks, • A company wins programme

Job Description At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Roosevelt Fields Showroom in New York, NY. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Responsibilities: • Communicate the Blue Nile difference, instilling trust and confidence in our brand., • Demonstrate exceptional customer service and continually develop your product knowledge to educate customers., • Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience., • Proactively follow up on all internal and external communications while maintaining Blue Nile service standards., • Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations., • Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth., • Continuously maintain excellent attendance and punctuality., • Consistently achieve or exceed company sales and service goals., • Previous retail sales or customer service experience required., • High School Diploma or GED., • Jewelry experience a plus but not required., • Mandarin Speaking Preferred., • Excellent interpersonal, creative problem solving, organizational and time management skills., • Excellent listening, written and verbal communication skills., • Strong attention to detail and high integrity., • Ability to work within deadlines in a fast-paced environment., • Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems., • Ability to stand for extended periods of time., • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons. The hourly pay range for this role is $21.00 - $25.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job Description The Client Services Coordinator supports the Client Services team in delivering outstanding client experiences by managing documentation, scheduling, and internal follow-ups. This entry-level role provides vital administrative support, helping the team maintain accurate records, coordinate meetings, and prepare materials for client communication. The Coordinator is essential in ensuring operational consistency across client accounts. Responsibilities Client Strategy & Relationship Management • Provides day-to-day support across Tier 1–3 accounts by coordinating communications, documentation, and scheduling., • Supports Managers and Senior Managers with timely and accurate tracking of project actions and client requests., • Ensures that project documents, call notes, and meeting agendas are well prepared and client-ready. Account Growth & Commercial Development • Supports client-facing team members by compiling historic scope and delivery data to inform renewal or upsell discussions., • Maintains reference documents and logs to help team track engagement history and opportunity timelines., • Assists in follow-ups to nurture ongoing client conversations post-delivery. Client Delivery Governance • Tracks delivery milestones in CRM tools and project boards (e.g., HubSpot, Monday.com), ensuring all updates are current., • Logs client feedback rounds and supports content upload or review logistics., • Helps prepare client-facing decks, recaps, or handover notes for internal use. Cross-Functional Collaboration • Works closely with PMs to ensure project schedules, meetings, and updates are clearly communicated., • Coordinates with BD on contact records and helps align notes between teams., • Flags recurring questions or delivery themes for discussion in team reviews. Team Leadership & Capability Development • Participates in team meetings and internal knowledge-sharing sessions., • Seeks out learning opportunities from senior team members and proactively upskills in tools and workflows. Process & Tools Optimisation • Keeps CRM and shared documentation up to date., • Identifies repetitive tasks that could benefit from process improvements or templating., • Helps test new tools and SOP updates as they roll out across the department. Reporting, Feedback & Escalation Management • Maintains contact logs, activity trackers, and supports NPS/feedback survey rollouts., • Alerts team leads if a client hasn’t received key updates or requires a follow-up., • Compiles inputs for team reporting dashboards and post-project summaries. Hiring & Onboarding • Assists in onboarding new Coordinators by walking them through systems, shared files, and daily task flows., • 1–2 years in admin, coordination, or client service support, • Experience working in a fast-paced agency or studio environment, • Excellent organizational and task management skills, • Strong written communication, • Basic knowledge of CRM or documentation tools, • Ability to take accurate notes and follow up independently, • Detail-oriented and proactive mindset, • Comfortable juggling multiple internal and client-facing tasks, • Strong team collaboration skills, • Salary: $50 to 65k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionDepartment: Development Reports To: Chief Development Officer Location: New York, NY (Hybrid) FLSA Status: Exempt Salary Range: $122,000 - $146,000 About The Apollo For over 90 years, The Apollo has been far more than a stage. It has served as a global center of innovation and a creative catalyst for Harlem, New York City, and the world. As the “soul of American culture,” we have done more than discover artists like Ella Fitzgerald and James Brown; we have launched movements that define American identity. Today we stand on the threshold of our most ambitious chapter yet. In 2025, we broke ground on a transformational renovation of our Historic Theater focused on preservation and modernization. When we celebrate our grand reopening in Fall 2026, The Apollo will operate as a complete cultural campus for the first time in its history. This expansion—encompassing six distinct venues, immersive performance spaces, and a modernized public lobby—redefines our scale and impact as we approach our centennial. The Apollo is a vibrant nonprofit rooted in the Harlem community that engages audiences from New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. Today, it is the largest performing arts institution committed to Black culture and creativity. Our Core Values: Stewardship, Ownership, Interdependence, Creativity, and ExcellenceThe Opportunity Position Summary The Major Gifts Senior Manager plays a critical role in advancing The Apollo’s philanthropic goals, with a primary focus on securing leadership support for the $100 million Apollo Rising 2.0 Campaign and annual operating priorities. This frontline fundraiser manages a dynamic portfolio of prospects and donors capable of making gifts between $10,000 and $500,000+. The role is responsible for cultivating, soliciting, closing, and stewarding gifts while partnering closely with senior leadership, trustees, and colleagues across the Development team. The successful candidate will be a strategic relationship builder who thrives in a metrics-driven fundraising environment and is energized by helping shape a once-in-a-generation chapter in The Apollo’s history.Key Responsibilities Portfolio Management & Fundraising • Manage and grow an assigned portfolio of major gift prospects and donors with capacity to give $10,000 to $500,000+., • Serve as lead fundraiser for the Legends Circle, a major gift patron’s group., • Develop and execute customized cultivation, solicitation, and stewardship strategies for each assigned prospect., • Secure new, renewed, and increased major gifts in support of campaign and annual priorities., • Prepare proposals, briefing materials, donor correspondence, and gift agreements., • Maintain accurate and timely moves management activity in CRM systems.Donor Engagement & Pipeline Development, • Conduct in-person, virtual, and event-based donor meetings to deepen relationships and move prospects through the pipeline., • Identify new prospects through research, referrals, events, and internal collaboration., • Build a healthy pipeline across discovery, qualification, cultivation, solicitation, and stewardship stages., • Ensure timely follow-up and next steps after every donor interaction.Leadership & Collaboration, • Partner with the Chief Development Officer, President & CEO, and board leadership on high-level donor strategies., • Support fundraising efforts tied to executive and trustee relationships., • Collaborate with membership, annual funds, campaign, finance, and operations colleagues to align donor strategies., • Support signature fundraising events and campaign milestones as needed.Stewardship, • Ensure exceptional donor stewardship including impact reporting, naming recognition opportunities, acknowledgements, and personalized communications. Donor Visits & Activity • Complete qualified donor visits or meaningful moves per month (150+ annually)., • Maintain consistent follow-up and documented next steps for all substantive interactions.Pipeline Development, • Add 20–30 new qualified prospects annually to the portfolio., • Maintain an active portfolio of approximately 50–75 qualified prospects., • Ensure balanced movement across all pipeline stages.Gifts Closed, • Achieve annual individual fundraising revenue goals established with leadership., • Close a targeted number of 5- and 6-figure gifts annually., • Increase renewals and upgrades from existing donors.Data & Stewardship Excellence, • 100% timely CRM entry for visits, proposals, and next steps., • Timely stewardship for all assigned donors.Qualifications & Experience, • Bachelor’s degree required., • 3 or more years of major gifts experience or 5 or more years of demonstrated fundraising solicitation success., • Proven success in securing gifts from individuals and/or corporations., • Strong verbal, written, and presentation skills., • Excellent organizational skills and attention to detail., • Demonstrated commitment to The Apollo’s mission and fundraising priorities., • Highly collaborative team player with strong initiative., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and donor CRM systems.Preferred, • Experience in arts, culture, education, or mission-driven organizations., • Experience working with campaign fundraising initiatives., • Familiarity with donor recognition and naming opportunities., • Willingness to work evenings and weekends for donor engagement and events.Compensation & Benefits, • Performance-based incentives and professional development opportunities. pcIZW7IzIM

The Experiential Marketing Production Manager is responsible for overseeing the execution of experiential marketing programs by managing project timelines, creative assets, budgets, and production logistics. This role will facilitate vendor communications, contribute to creative ideation, and provide coaching and training to coordinator-level staff. The ideal candidate is a detail-oriented leader with strong project management skills, a creative mindset, and the ability to manage multiple moving parts in a fast-paced environment. Key Responsibilities: • Oversee and manage the execution of experiential marketing activations, ensuring all elements are delivered on time and within budget., • Develop and maintain key production documents, including project timelines, creative decks, run-of-show schedules, creative assets lists, and production sheets., • Track and manage Certificates of Insurance (COIs) and ensure compliance with company and vendor requirements., • Maintain and oversee working budgets, ensuring financial accuracy and cost efficiencies., • Act as the primary point of contact for vendors, negotiating contracts, managing expectations, and ensuring successful execution of deliverables., • Lead and contribute to creative ideation, working closely with internal teams and external partners to develop innovative experiential concepts., • Coach, mentor, and train Experiential Marketing Coordinators, ensuring their professional growth and effectiveness in supporting production needs., • Collaborate with cross-functional teams, including design, operations, and finance, to ensure seamless execution of projects., • Identify and implement process improvements to enhance production efficiency and overall project execution., • Bachelor’s degree in Marketing, Communications, Event Management, or a related field., • 4 to 5+ years of experience in event production, experiential marketing, or a related field., • Strong organizational and project management skills, with the ability to juggle multiple projects and deadlines., • Experience in vendor management, budget tracking, and production logistics., • Proficiency in project management tools and software., • Excellent communication and negotiation skills., • Creative thinker with an eye for detail and a passion for bringing brand experiences to life., • Willingness to travel and work non-traditional hours as needed for event execution.

Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Wholesale Coordinator at ETRO will partner with the Wholesale sales team to deliver a best-in-class experience for our clients. The Wholesale Coordinator collaborates with cross-functional teams including Finance, Logistics and Communications to support the sales team’s goals and objectives. RESPONSIBILITIES Sales • Support sales team by assisting with all accounts, • Perform order entry and follow-up, including reviewing order confirmations, • EDI management, • Utilize Skypad to update weekly and seasonal selling recaps, • Monitor shipping by ensuring purchase orders are up to date and key shipping windows are honored, • Sample management, • Participate in the planning and execution of market appointments, • Collaborate with sales team on market preparation including model management, catering and calendar management, • Create selling recaps to effectively analyze the business including trends and competitive market analysis, • Review digital accounts to assure brand standards, pricing and promotional activity is in line with ETRO standards, • Proactively manage special orders, returns or swaps in partnership with sales team and finance/logistics, • Partner with sales team to manage online and in-store marketing support, • Participate in sample management for trunk shows, market and photoshoots, • Share trends and information on competition within the team, • Partner in executing the approach to drive best-in-class customer experiences across the business (physical and digital) with the goal of increasing sales and maintaining high customer engagement., • Be accountable for driving change across the organization to continually improve the customer experience., • Manage to timelines, resources, scope of projects and make decisions in partnership with a cross-functional team for a wide range of multifaceted projects., • Manages execution of events in partnership with the Director of Client Experience., • Partner with the sales team in the scheduling, budgeting, internal and external communications, planning, execution, production, breakdown, wrap up, and reporting of events., • Collaborates cross-functionally with Merchants, Communications, Marketing, Creative, and brand partners at both specialty accounts and major department Requirements: Education and Experience • Undergraduate degree in related field, • 2-3 years of experience in Wholesale, Sales or Retail, • Experience in the luxury sector and knowledge of industry-specific dynamics Specific Skills • Excellent written and verbal communication skills, • Strong analytical skills and financial acumen, • Detail oriented, organized, and able to multi-task in a fast-paced environment, • Critical thinking and problem-solving skills to drive results, • Software: SKYPAD, NuORDER, • EDI management, • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Core Characteristics Passion for People • Creates and maintains an environment of trust and collaboration., • Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption., • Structures messages in a clear logical manner using the most appropriate communication medium., • Promotes a positive environment of achievement, recognition, and celebration., • Serves as a role model by establishing and adhering to high ethical standards., • Speaks with truth and candor, modeling how to challenge the status quo appropriately., • Takes ownership of internal and external customer problems and resolve them quickly., • Stays informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities., • Manage execution of plans, anticipating and adjusting for risks and roadblocks., • Proactively shares information, best practices, and new ideas with team to improve business and performance., • Demonstrates strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input)., • Uses critical thinking skills to analyze problems and to recommend viable solutions., • Continuously builds skills and knowledge through training, coaching, and career experiences., • Demonstrates a working knowledge and appreciation of the ETRO business and the fashion industry., • Conveys energy and enthusiasm for ETRO and personal work., • Adapts personal approach in response to diverse situations and people., • Responds to unexpected changes in work environment with creativity and resilience., • Establishes and upholds high personal standards for individual work and environment., • Maintains a customer-centric mentality. The pay range for this position is $55,000 - $65,000 per year based on applicable qualifications and experience. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming operations within the hospitality and property management space. The organization supports large-scale short-term rental and boutique hospitality portfolios through a modern platform focused on smart automation, operational efficiency, and elevated guest experiences. Backed by strong investment and operating with a highly innovative, AI-driven culture, the company is currently rebuilding its core technology stack from the ground up, making this an exciting opportunity to join during a pivotal stage of growth and product evolution. About the Role The Customer Success Manager will be highly organized, customer-focused onboarding professional to guide new customers from contract through successful platform launch. This role is ideal for someone who thrives in fast-paced startup environments, enjoys simplifying complex workflows for customers, and actively leverages AI tools to improve efficiency, communication, and onboarding processes. You’ll play a key role in shaping the customer experience while helping build a scalable onboarding engine alongside a rapidly growing, AI-driven technology team. Key Responsibilities • Own onboarding from contract → go-live for new customers, • Lead onboarding calls: kickoff, configuration, training, and launch, • Build deep product expertise and guide customers through best practices, • Create onboarding project plans, checklists, and customer task timelines using AI-assisted tools to keep every engagement moving without manual overhead, • Capture detailed customer insights and surface them as structured, actionable feedback for the Engineering team using Claude and our internal tooling to synthesize patterns across accounts, not just anecdotes, • Partner with the Customer Success & Solutions Lead to iterate on onboarding processes, playbooks, and documentation, • Develop onboarding content (guides, videos, templates) faster and at higher quality by building with AI, not around it, • Monitor health signals and proactively remove blockers, • Thrive in fast-moving, high-growth environments where you build while doing, • Enjoy speaking with customers and can make complex concepts simple, • Organized, detail-oriented, and comfortable managing multiple customers at once, • Learn products quickly, especially technical workflows, • Reach for AI tools first you use Claude, Notion AI, or similar to draft, summarize, and systematize before doing anything manually, • Communicate clearly, directly, and proactively with customers and teammates, • 1–3 years in SaaS onboarding, customer success, account management, consulting, or similar role, • Experience running customer meetings and guiding customers through technical setup, • Familiarity with CRM/CS systems (HubSpot, Intercom, Notion, Zendesk, etc.), • Comfortable using AI tools (Claude, ChatGPT, or similar) in your daily workflow for drafting communications, building documentation, summarizing calls, or automating repetitive tasks, • Bonus: you've used no-code or light-code tools (Zapier, n8n, etc.) to automate something in a past role, • Bonus: experience at a startup, • Customers complete onboarding on time and clearly understand how to use the product, • Onboarding time-to-value decreases through your improvements including improvements you built with AI, • You and the CS Lead build the onboarding engine together, turning it into a repeatable, scalable motion, • Customers finish onboarding excited, confident, and positioned for long-term success, • On-Target Earnings (OTE): $130,000 - $140,000, • Competitive base salary + uncapped commission, • Equity Ownership, • 401k match, • Health insurance EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every professional we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth

At MSL, we’re on a mission to make every client more influential and a positive force of influence in the(ir) world. Why? Because we know that influence = impact and the more influential you are, the more impactful you can be. We’re proud to partner with incredible brands, companies and leaders who want to push boundaries and create change – and we’re looking for passionate creators and storytellers who want to do the same. But it’s not just our work (and the awards we win for it) that energizes us, it’s who we are as a team. A team of powerhouse professionals that is driven by three core values: Leading, Learning and Loving. A team that has ranked us a “Best Place to Work” in the industry year over year. What we’re looking for: An Account Supervisor for MSL’s Healthcare practice. What you’ll do: This role is grounded in traditional healthcare communications, with opportunities to lead celebrity partnerships, elevate patient storytelling, and help place our clients’ brands into everyday cultural conversations. This is the kind of healthcare work people actually encounter in real life — whether through a morning news segment, an Instagram or Facebook scroll, or an article shared among friends and family. As part of our growing Healthcare Practice, this individual will lead integrated campaigns from concept through launch, shaping both strategy and execution to deliver meaningful impact for clients. In an increasingly competitive and highly regulated landscape, this person will bring creative, compliant thinking to develop innovative programs that engage key stakeholders over time. The role also includes creating compelling communications materials that resonate with patients while connecting brands to relevant cultural moments and conversations. Responsibilities: • Client Engagement: Partner with account leadership to develop and promote positive client relationships. Contribute to regular client and internal touch-bases to support strategic thinking and project management., • Project Leadership: Oversee tactical planning, timelines, and team deliverables to ensure adherence to project deadlines. Support leadership and guide early-career staff, serving as a central member of your team., • Messaging Development: Lead tactical planning and implementation, with responsibility for managing timelines and project outputs across teams. Support the development of written communications materials that are compelling, compliant, and detail-oriented., • Healthcare and Cultural Expertise: Maintain deep knowledge of the healthcare and competitive landscape, alongside media and cultural trends, to support ongoing account work., • Internal Leadership: Support the growth and development of early-career staff within the sector., • Tech Proficiency: Understand digital and emerging technologies to inform PR programming and influencer engagement., • Financial Management: Participate in the financial management of client business, including projections, forecasting, and invoicing. Qualifications • 5+ years of proven experience within healthcare communications including regulatory compliance and processes at a PR or Public Affairs agency,, • Excellent written and oral communication skills, with experience developing messaging and print materials, • Interest in and strong understanding of the healthcare climate, cultural touchpoints, and how clients can show up in new and interesting ways, • Collaborative yet also able to operate independently in a fast-paced environment, • Resourceful and proactive in problem solving, with creative approaches to completing tasks efficiently, • Ability to build positive, effective relationships within the team and through external third parties and vendors Compensation Range: $70,000-$117,500. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

Physician Affiliate Group of New York (PAGNY) and the Department of Obstetrics and Gynecology at NYC Health + Hospitals/North Central Bronx has an opportunity for a Vice Chairperson, OBGYN. The Department of Obstetrics and Gynecology is a unified Department across the two campuses of Jacobi Medical Center and North Central Bronx (NCB). Both facilities are members of the largest public health system in the country and serve the diverse community in the surrounding neighborhoods of the Bronx and lower Westchester County. Jacobi and NCB are major clinical affiliates and teaching sites of the Albert Einstein College of Medicine and have recently developed a teaching relationship with City University of New York. NCB is a 232-bed community hospital with a loyal patient following. The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. The faculty represent all specialties within OBGYN including Maternal Fetal Medicine, Genetics, Gynecologic Oncology, Minimally Invasive Gynecologic Surgery, Urogynecology, and Reproductive Endocrinology. The Department focuses on delivering the highest quality care to our patients. We employ multidisciplinary simulation, huddling, and debriefs to promote teamwork and standardize care to continually improve our processes. We have a relatively young faculty that is eager to develop academically and work collaboratively with nurses, midwives and physician assistants to deliver the highest quality care to our patients in a safety net setting. Opportunity Details: Support the Chair in the day to day operations and oversight of clinical functions within the Department and relationships with other services. Clinical Expectation: • 60% Clinical effort., • Clinical coverage will be assigned according to the expertise of the candidate and may include a combination of OBGYN clinical areas such as outpatient practice, inpatient, labor and delivery, and/or GYN surgery., • Responsibilities will include precepting/mentoring of attendings, teaching of residents and medical students, collaboration with midwives, physician assistants and other mid-level providers., • Call coverage will include in house call requirement monthly., • Call coverage may include back up call according to clinical expertise. Academic Expectation: • Promote scholarly activities by faculty and trainees., • Responsibility for the substance, quality, review and evaluation of all research programs within the Department., • Develop and oversee continuing medical education programs for staff at all levels within the Department. Administrative Expectation: • Ensure a culture of open dialogue with all staff, promote healthy team norms, and develop pathways to support staff and promote wellness., • Ensure a culture of diversity and inclusion within the Department. Identify and address areas of inequity by promoting activities that build awareness and acceptance of all individuals., • Ensure faculty meet performance expectations of their services assignment and customer service standards., • Create, implement and maintain defined objectives for OBGYN services for clinical improvement, growth, and the expansion of services. Communication/Change Management Expectation: • Establish appropriate communication channels with physicians, nurse-midwives, NPs, nurses and administration that result in trust, alignment and collaborative working relationships, making patient access to resources a high priority., • Establish open, non-judgmental dialogue, expect a culture of diversity and inclusiveness, welcome constructive criticism from direct reports, admit errors openly, avoid a punitive response to honest mistakes, demonstrate timely responsiveness, and hold others accountable., • Coach, mentor, and develop others to build internal capabilities and the talent that facilitates succession. Qualifications: • Board Certification in General Obstetrics and Gynecology or OBGYN Sub-Specialty, • Minimum 8 years post-residency clinical and administrative experience, • Proven track record of clinical/academic productivity, • Experience working in an academic position with combined clinical, teaching and research experience, • Familiarity with Accreditation Council of Graduate Medical Education (ACGME) requirements for residency education, • Ability/Willingness to cover In-house OB/GYN service call, • Actively involved in faculty recruitment, selection and mentorship, • Demonstrated competence in leadership, management and team building, • Experience leading quality improvement and process improvement work in hospital/healthcare settings, • Must possess strong analytical, interpersonal, and communications skills Wages and Benefits include: Annual Base Salary: $358,955* based on 40-hour work week. The annual total value of the compensation package is estimated at $433,955**, which includes the baseline salary, 401(k) contribution, and other factors as set forth below: • Projected bonus of up to $40,000 (based on previous year’s average), contingent upon meeting quality and productivity targets., • 401(k) Company Contribution (subject to IRS contribution limits):, • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required., • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required., • Annual Continuing Medical Education (CME) Reimbursement., • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days., • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates., • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you., • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family., • Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee., • Healthcare and Dependent Care Flexible Spending Accounts (FSAs)., • Pre-tax employee-paid contributions for commuting expenses. Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page. *Salary Disclosure Information: The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria. **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

Job DescriptionFirm Summary: Winged Keel Group is the premier national platform for the structuring, implementation, and administration of high-end life insurance solutions. With ten offices nationwide, the firm specializes in Traditional Life Insurance, Business Continuation Insurance, Private Placement Life Insurance and Annuities, and Corporate-Owned Life Insurance portfolios. Position Summary: Winged Keel Group’s Client Services department focuses on delivering best in class service to our ultra-high net worth clients. Offering a suite of services that include customized reporting, premium invoicing, task management, and the preparation of client life insurance portfolio reviews, the bedrock of this department is our disciplined approach to monitoring and maximizing the performance of our clients’ portfolios. The client is always our first priority and taking a close second is our commitment to collaborating within the team to meet objectives and expectations in a timely fashion. The successful Client Services Senior Associate will use his or her knowledge of life insurance and client service experience to follow our established processes and prepare deliverables. Relevant skills that a Sr. Associate will be able to further develop in this role include task management and time management skills, effective communication skills, and an exceptional attention to detail. The work is challenging, and hard work is recognized and rewarded. Position Responsibilities: Leadership • Oversee team of 3-4 team members by monitoring individual workloads and goals., • Provide guidance, training and constructive feedback to team members to drive productivity., • Act as the liaison between the team and management., • Foster a collaborative and motivated team culture., • Review work of teammates; identify errors and recommend enhancements that will contribute to an improved customer experience.Portfolio Management, • Assist clients and advisors with questions about insurance portfolios. Anticipate additional questions and information required for others to make informed decisions. Prepare and explain relevant analysis., • Obtain policy values, forms, and information from insurance carriers., • Use insurance company software to run (or request from insurance companies) inforce policy illustrations. Identify results that don’t make sense or are inconsistent with previous illustrations. Proactively prepare or obtain additional illustrations as needed., • Prepare premium invoices and policy summaries., • Prepare split dollar reporting., • Prepare paperwork for and process death claims, surrenders and withdrawals, policy changes, such as title and allocation changes; follow up where needed to manage multi-step transactions through to completion and confirm accurate processing., • Update and maintain client information; document all client transactions., • Understand income tax attributes of life insurance and strategies used to fund life insurance in a tax efficient manner.Reporting and Analytics, • Use Excel to prepare complex insurance portfolio reviews that include multiple product types and funding scenarios with IRR calculations, • Use Excel to prepare customized reporting for multi-life portfolios., • Create new Excel templates for scenarios not adequately covered by existing formats. Compliance:, • Understand and adhere to compliance procedures when working with variable life insurance.Communication, • Proactively communicate with internal Client Relationship Managers., • Coordinate with the Financial Analysts when advanced analytics are needed. Ideal Candidate will Possess the Following:, • 3-5 years of client service experience in the insurance industry preferred., • 2-4 years in a leadership or senior role., • Bachelor’s degree, • Industry Licenses (a plus) – Series 6, 63, Life, Accident & Health, • Proficiency in Microsoft Outlook, Word, and Excel, • Understanding of life insurance products (term, whole life, UL, IUL, GUL, VUL), • Experience with life insurance customer service, • Demonstrated leadership qualities and experience, • Problem solver; confidence to handle issues independently and judgment to escalate when needed, • Ability to prioritize, stay organized, and manage multiple tasks and deadlines in a fast-paced environment, • Ability to pick-up and understand new software and technology relatively quickly, • Understanding of basic financial math concepts like gross and net rates of return, gain/loss, • Understanding of estate planning fundamental (a plus), • Ability to develop and maintain positive relationships within the firm and with common outside contacts, • Strong interpersonal communications skills (both written and oral), • Willingness to accept constructive feedback, • Strong work ethic and commitment to the highest standards of excellence, • Strong sense of accountability and ownership of his or her workWorking Conditions/Demands/Complexity:, • Required to work on a computer for a substantial part of the day, • Frequent work in the evenings and occasionally weekends, as needed to meet deadlines MhqgHstsWv

Senior Health & Welfare Leader Optimatum Solutions is seeking a Senior Health & Welfare Leader who thrives in an entrepreneurial environment and is eager to make a tangible impact. This role offers a unique opportunity for individuals who have previously worked within highly matrixed organizations and step into a dynamic, growing company where your contributions directly shape outcomes. As a Senior Health & Welfare Leader, you’ll bring deep expertise in HR and employer-sponsored Health & Welfare and Retirement benefit programs, plans, vendors, operations, and systems. In this role you will define and execute innovative strategies that create measurable value across HR and benefits. Unlike larger organizations where ownership can feel diluted, here you’ll have end-to-end visibility, significant autonomy, and the chance to influence both client success and the trajectory of our business. If you’re ready to leverage your experience in a setting where agility, creativity, and impact matter—and where your work will be seen and felt—this is the role for you. Our Story Optimatum is a leading vendor management firm, delivering savings for the HR supply chain since 2007. We are the first company in the market to bring best practices in vendor management to HR Supply Chain operations: Employer-Sponsored Healthcare, Retirement, HR Systems, and M&A/Transitional Services. Our turnkey solutions improve the financial and operational performance of health care plans for our clients located nationwide through our unique multidisciplinary approach, which includes forensic analysis and the maintenance of existing vendor relationships, while at the same time increasing HR vendor transparency and accountability. We’re a high-performing, entrepreneurial organization built on a foundation of client focus and innovation. Our culture celebrates individuality, inclusion, and collaborative growth. At Optimatum, you’ll find an environment that encourages continuous learning and personal development—without the constraints of corporate bureaucracy. Every team member plays a meaningful role in driving our success and is recognized for their unique strengths and contributions. The Opportunity The Senior Health & Welfare Leader is a client facing role responsible for strategy development, project management, and solution delivery of HR and benefit related operational optimization, cost containment, compliance improvement and process streamlining strategies. Key Responsibilities: • Engagement Delivery: Execute client engagements involving the management of the full array of HR and benefits programs., • Project Management: utilize fundamental project management techniques to enable superior client delivery, including the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards, • Vendor Management: apply the tenants of vendor management to the HR Supply chain, including the vendors that deliver Health and Welfare, Retirement and HR Systems., • Plan, Program and System Support: Liaise with internal client stakeholders to support the design/management of complex health and welfare plans including the annual benefit plan lifecycle, HRIS, financial and clinical analysis., • Forensic Analysis: analyze HR related documents, data and processes to identify and implement optimization opportunities., • Implementation/Transition Support: Provide project and vendor management during a time of transition such as a new vendor implementation. Serve as the subject matter expert to ensure all relevant HR transition elements are completed., • Compliance Management: Provide compliance related support including plan documents, annual notice, regulations etc., • Communication: Support client communication efforts, • Issue Resolution: proactively prevent and/or expedite issue resolution through management and escalation when necessary., • Client Services: proactively build client relationships, engage in stakeholder management and communications, provide stewardship and advice to ensure client success, • People Management: manage and mentor internal support resources, including analysts, to enable project delivery. Qualifications: • Bachelor’s degree or higher required, • 10+ years of relevant professional experience with demonstrated expertise in HR and Employee Benefits plans, programs, and vendors, including employer-sponsored healthcare and retirement programs (required), • Experience gained in an advisory/consulting environment or prior external consulting experience (required), • Prior people management and mentorship experience (required), • Proven experience in client engagement, account management, customer success, or a related client-facing role (required), • Knowledge of and familiarity with project management tools and processes, • Proficiency in Microsoft Office, with advanced skills in Excel and PowerPoint, • Advanced data analysis skills, • Strong client service orientation with the ability to respond to communications effectively and in a timely manner, • Ability to present and communicate ideas clearly, confidently, and persuasively at all levels, both internally and externally, • Proven ability to deliver project outcomes while managing multiple priorities and workstreams simultaneously, • Exceptional organizational and planning skills to ensure timely and accurate delivery of work products, often in condensed timelines, • Highly detail-oriented with a strong commitment to accuracy and quality assurance, while maintaining a strategic, big-picture perspective, • Confidence, presence, and personal credibility to quickly establish trust and successful client relationships, • Ability to work effectively with a wide range of internal and external stakeholders, • Demonstrated integrity and professionalism across all aspects of work, • Pursuit of CEBS designation preferred We offer competitive compensation and generous employee benefits package that includes: • Salary and bonus, • Comprehensive Benefits Program – Medical, Dental, Vision, Life Insurance, STD & LTD, • 401(k) with employer match, • Flexible time off policy – including vacation, personal days and holidays Join the Optimatum Team, bring your talent, and work in our New York City office located in the Midtown Manhattan area. (This is an in-office position, but could be remote for the right talent) We look forward to discussing this opportunity with you. Please complete the application to start the process. • The expected base annual salary ranges from $150,000 - $225,000 plus incentive and bonus. Base salary offers are based on a wide range of factors including, but not limited to, relevant skills, training, experience, education, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

An award-winning global creative communications agency is seeking an experienced Account Director to join its growing team. Known for producing some of the industry’s most innovative and culturally impactful campaigns, the agency partners with leading consumer brands across lifestyle, sport, entertainment, and corporate communications. This role is ideal for a strategic and commercially minded communications leader who thrives in fast-paced agency environments and is passionate about delivering standout creative work. As an Account Director, you will lead senior client relationships, oversee integrated campaigns, mentor high-performing teams, and help shape work that drives both cultural relevance and business impact. The Role • Serve as the senior day-to-day client lead, building trusted relationships and providing proactive strategic counsel across campaigns, media activity, and reputation management., • Lead the development and execution of integrated PR campaigns, ensuring work is creative, culturally relevant, strategically strong, and flawlessly delivered., • Oversee media and influencer strategies, guiding teams to secure impactful coverage, partnerships, and campaign moments., • Manage key activations, including events, partnerships, shoots, and large-scale campaign launches., • Own account financials, including forecasting, budgeting, profitability, scopes of work, and resource management., • Lead and mentor junior team members, fostering collaboration, accountability, and professional growth across teams., • Drive creative thinking and contribute to brainstorms, strategic proposals, and new business opportunities., • Support agency growth through pitch development, client expansion opportunities, and internal leadership initiatives. The Ideal Candidate • Proven experience leading integrated communications campaigns within an agency environment, ideally across consumer brands., • Strong client leadership skills with the confidence to advise and challenge senior stakeholders when needed., • Deep understanding of media relations, influencer strategy, and culturally driven communications., • Commercially savvy with experience managing budgets, forecasting, profitability, and team resourcing., • Exceptional organizational and multitasking abilities with strong attention to detail., • Experienced people leader with a track record of motivating, mentoring, and developing high-performing teams., • Creative and strategic thinker who can translate briefs into bold, impactful communications ideas., • Collaborative, ambitious, and energized by working in a fast-moving, entrepreneurial environment. Title: Account Director Salary: $100,000–$140,000 USD Location & Workplace Type: Brooklyn, NY(Hybrid) At Monday Talent, we understand that not everyone has had the same opportunities to gain experience and develop their skills. We're committed to changing that. We partner with organizations that understand the importance of building diverse, equitable, and inclusive workplaces. If you are passionate about your work and eager to learn, we encourage you to apply even if you don't meet all the requirements listed in the job description. Click 'Easy Apply' to be considered for this opportunity, or share this job posting with a friend who may be interested, and you could be eligible for our referral reward program!

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: • Independently lead day-to-day interactions with clients, • Act as the clients’ go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of customized service for the client, • Build the client’s ability to operate the InfoSum platform for more complex use cases, • Track performance and success of client’s data collaboration strategy to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in, and develop a plan for implementation of new use cases, • Initiate and lead discussions regarding renewal of contracts, with support from manager to establish appropriate commercials and achieve client senior leadership buy-in, • Align on success metrics with the client and build a shared plan to align resources and resolve barriers to growth, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Work closely with Solutions Engineering to design use cases to achieve client goals, and in identifying and resolving technical issues blocking customer operations, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology (4-6 years), ideally with exposure to a technology start-up environment, • Growing understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable track record of growing revenue within complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skill set to meet business priorities., • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Experience presenting and managing communications with senior leadership at brands, agencies and publishers, • Interest in and ability to represent and advocate for InfoSum’s core philosophy of privacy by default in your day to day interactions with clients, • A start-up attitude with a willingness to flex across roles to support peers in adjacent roles and fill gaps in service Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. Job Description Sika is looking for an experienced Customer Service Representative to join it’s growing team. in the New Jersey area for our retail business. Customer Service Representative's play a key role in working closely with the retail team to manage key customer responsibilities for residential accounts, ensuring a seamless process from order entry to payment. Key duties include maintaining strong customer relationships, collaborating with sales and support teams, and ensuring high-quality service through effective order management. • Work closely with the retail team to perform key customer responsibilities for residential key accounts from order entry to payment., • Ensure that Sika remains a trusted, reliable and professional supplier through close collaboration with sales and the support teams., • Gain a strong understanding of order requirements for each key customer to ensure Sika operates and maintains a superior level of service., • Understand and track performance metrics for quality, availability, and on-time shipments via customer portals,, • Act as a liaison between internal departments to ensure that customer order requests are managed and fulfilled in a timely manner., • Address customer complaints in a professional and timely manner to achieve resolution, • Communicate with key customers (Home Depot, Lowes, Amazon, etc.) to quote and process daily orders and special orders., • Process RMAs, credits and rebills when required timeframes., • Identify EDI errors daily to ensure smooth order process., • Work with management team to understand overall strategy and implement accordingly., • Develop strong communications with key customer personnel by providing timely and accurate information on orders and processes, • Support special projects and initiatives-promotions, seasonal orders, etc. Qualifications, • Bachelor's degree in business preferred, Communications or related field of study, • Min 5 years customer service or related experience, • Full working knowledge of SAP and familiarity with EDI process, • Ability to act independently and make decisions, • Ability to multi-task, prioritize and manage time effectively Additional Information • 401k with Generous Company Match, • Bonuses, • Medical, Dental, and Vision Benefits, • Paid Parental Leave, • Life Insurance, • Disability Insurance, • Paid time off, paid holidays, • Floating holidays + Paid Volunteer Time, • Wellness/Fitness Reimbursements, • Education Assistance, • Professional Development Opportunities We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in customer support, CX operations, support ticket handling, knowledge base documentation, escalation workflows, and structured support process review. This role supports current and upcoming remote consulting opportunities focused on structured customer support review, ticket workflow analysis, knowledge base assessment, escalation routing, exception handling, and high-quality project execution. Selected professionals will apply their customer support expertise to review realistic support scenarios, evaluate policy and documentation requirements, prepare structured written outputs, and support accurate, evidence-based customer support workflow tasks. Key Responsibilities Professionals in this role may contribute to: Ticket Handling & Support Response Review • Review customer support scenarios involving Tier 1 tickets, known-answer workflows, knowledge base references, macro selection, and response quality, • Evaluate support responses against source materials, product documentation, rule sets, and defined customer support criteria, • Support structured review of ticket replies, support macros, response templates, and customer communication workflows, • Review support scenarios involving refunds, exceptions, account issues, policy-based decisions, escalation triggers, and approval or denial workflows, • Evaluate exception handling decisions against documented policies, eligibility requirements, escalation rules, and customer context, • Support structured review of escalation notes, decision logs, customer communication records, and support playbooks, • Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content, • Evaluate support content against required sections, step accuracy, product logic, formatting standards, and documented workflows, • Support structured review of KB authoring, content maintenance, automation design, and QA processes Strong candidates may have: • 2+ years of experience in customer support, CX operations, support operations, technical support, help desk support, customer experience, or related roles, • Experience in B2B SaaS, marketplace, e-commerce, fintech, consumer apps, digital products, or other support-heavy environments, • Experience with one or more areas such as support ticket handling, macro design, automation workflows, escalation routing, refund or exception review, knowledge base authoring, CSAT analysis, or QA processes, • Familiarity with support platforms such as Zendesk, Intercom, Freshdesk, Front, Help Scout, Salesforce Service Cloud, HubSpot Service Hub, or similar systems, • Comfort reading and preparing support artifacts such as ticket responses, KB articles, macros, escalation notes, QA reviews, support playbooks, and customer communication records, • Strong written communication skills and ability to explain support decisions clearly, • A degree or professional background in communications, business administration, customer experience, information systems, service management, operations support, or a related field is helpful, • Experience with support QA, customer experience analytics, help center optimization, support automation, or support operations improvement, • Familiarity with CSAT, SLA tracking, escalation frameworks, refund policies, support macros, or internal support playbooks, • Experience preparing or reviewing ticket responses, KB articles, macros, escalation notes, QA scorecards, or customer communication templates, • Experience working with B2B SaaS, marketplace, e-commerce, subscription products, fintech, or digital service environments, • Apply customer support and CX operations expertise to structured remote project work, • Contribute to high-quality ticket workflow review, knowledge base assessment, escalation analysis, and support documentation, • Work on flexible, project-based assignments aligned with your professional background, • Use your customer support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $45–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description Role: Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report directly to the Head of Customer Success and will work closely with the VP of Customer Excellence. The primary responsibility of the Customer Success Manager will be to manage the relationships with our key accounts in the region, and to ensure their success and satisfaction with our products and services. They will work cross functionally with other teams across the organisation, collaborating with several stakeholders (e.g Sales, Special Projects, Creative and Technical Services, Support, Product and Engineering) to both ensure the voice of the customer is well understood internally and customer needs are being met externally. This role is responsible for driving long-term strategic customer success, adoption and advocacy across Disguise's key US accounts. The successful candidate will be an organised and confident self-starter with exceptional written and verbal communication skills. They will be able to understand and communicate the unique requirements and challenges of each key account, and develop customised strategies and action plans to ensure their success. They will need to be proactive in applying themselves to a variety of projects, take the lead, and coordinate the efforts of many to ultimately deliver the best result for our customers. Responsibilities: • Collaborate and lead cross-functional teams, to ensure seamless onboarding, implementation, and ongoing support for key accounts in the US region., • Serve as the primary point of contact and advocate for our key accounts, building strong relationships and maintaining regular communication to understand their needs and objectives., • Prepare annual account plans and regular account reviews (i.e. Quarterly Business Reviews) as required for key accounts., • Act as a customer advocate within the company, gathering feedback, suggestions, and feature requests from key accounts and effectively communicating them to the relevant teams., • Keep organised documentation of conversations with customers, including understanding their business strategies, challenges and opportunities., • In collaboration with the Project Management team, monitor customer-specific project timelines, deliverables, and budgets to ensure timely and successful project completion., • Maintain clear and open communication with accounts, providing regular project and/or product and services updates, addressing concerns, and managing expectations., • Apply strong organisational skills to effectively manage multiple accounts simultaneously, ensuring each customer and related projects receives the necessary attention and resources., • Clear reporting to the Head of Customer Success, VP of Customer Excellence & C-Team as required, • Customer retention and satisfaction, • Product adoption and engagement, • Successful delivery of strategic customer initiatives, • Executive stakeholder relationships, • Customer advocacy, • Extensive experience managing B2B customer relationships and driving customer satisfaction, • Strong commercial acumen and the ability to present formally to senior-level stakeholders with confidence, • Excellent project management and leadership attributes including: customer relationship management, planning, task scheduling, communication management and presentation skills, • Self-motivated individual with a confident and proactive approach. You have a growth mindset, always seeking opportunities to learn and stay updated with industry trends and best practices., • Detail-oriented with a focus on delivering high-quality results., • Possess exceptional English verbal and written communication skills with the ability to build rapport with customers, understand their needs, and provide clear guidance and support., • An understanding of Disguise technology and/or the Entertainment technology industry (preferred, but not required)., • Experience of working in SaaS/Technology/Media/Creative industries would be considered an asset About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don't Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values • Honest. We are real with ourselves and our clients and share our ideas with openness and transparency., • Evolutionary. We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game., • Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest., • Resilience. We don't give up until we find the right solution, even if it means going outside our remit., • Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits • We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:, • Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory, • Hybrid working between home and our offices (dependent on role and location), • Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes, • Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries, • Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning, • Training, coaching & mentoring

Job DescriptionJob Title: Sales Supervisor and Customer ServiceLocation: Brooklyn, NY Industry: ManufacturingPosition Summary:The Customer Service and Sales Supervisor plays a critical role in managing key customer accounts, processing incoming orders, coordinating transportation and logistics, and supporting the company’s sales growth strategy. This role requires a proactive leader with strong communication and organizational skills, capable of managing both existing accounts and new customer acquisition initiatives. IMPORTANT: All Applicants must complete the talent questionnaire when submitting your application Key Responsibilities:Order Management & Customer Communication: • Receive and process daily customer orders via phone, email, and internal systems, • Confirm feasible delivery dates in collaboration with production management, • Update and maintain the daily production schedule, • Send order confirmations after shipment dates are finalized, • Provide customers with timely updates regarding order status and shipment information, • Maintain open order files and production status trackingFreight & Logistics Coordination:, • Arrange cost-effective LTL and full truckload shipments, • Negotiate rates with brokers and carriers, • Coordinate pickups, track deliveries, and resolve shipping issues, • Reconcile freight invoices with accountingCustomer Account Management:, • Maintain strong relationships with key accounts, ensuring consistent satisfaction and retention, • Develop new business opportunities in line with the company’s sales strategy, • Prepare credit reference documentation for new customers and liaise with accounting for verificationAdministrative Duties:, • Maintain a structured digital filing system for customer documentation, • Conduct market research to support customer acquisition and strategic sales planningRequired Experience & Skills:, • 5+ years of experience in customer service, inside sales, or account management—preferably in a manufacturing or logistics environment, • Working knowledge of freight and transportation logistics, • Proficiency with Microsoft Office Suite (especially Excel and Word), • Experience with Microsoft Dynamics 365 Business Central or similar ERP software preferred, • Strong written and verbal communication skills, • Exceptional organizational abilities and attention to detail, • Ability to multitask in a fast-paced environment, • Problem-solving mindset with a focus on delivering outstanding customer serviceEducation & Certifications:, • High school diploma or GED required, • Associate or Bachelor's degree in Business, Communications, or related field preferred, • Valid driver’s licenseWork Environment & Physical Demands:, • Office-based role with occasional walkthroughs of the manufacturing plant, • Regular use of phone, computer, and office equipment, • Must be able to remain seated for extended periods, • Light physical activity (lifting up to 10 lbs occasionally), • Occasional travel required (3–5 times per year, domestic only)Authority & Decision-Making:, • Oversight of order processing and distribution, • Approval of shipping terms and rates, • Collaboration with production for scheduling and priority decisions, • Customer issue resolution, credit processing, and invoice reviewWhat We Offer:, • Competitive salary and benefits, • Collaborative team culture, • Opportunities for growth within a stable and growing company FULL-TIME/PART-TIME: Full timeSALARY: $80k - $90kSHIFT: Mon – Friday 8am – 5pm POSITION: Sales Supervisor / Customer Service NUMBER OF OPENINGS: 1LOCATION” Strike Force Staffing- Clifton, NJ

Job Description The Sales Coordinator plays a crucial role in the hotel's success by serving as a direct link between the front desk and the sales team. This position involves assisting with incoming reservation calls for groups and meetings, managing contracts and room blocks, and ensuring effective communication with the hotel team to meet the expectations of sales clients. Responsibilities Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers. Deliver clear and concise communication representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail. Complete assigned tasks and responsibilities, including managing room blocks, client notifications, group resumes, event orders, and billing details. Assist with various aspects of pre-event, main event, and post-event details, tracking and communicating particulars of each assigned event and group. Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space details related to group and event success. Learn and use digital sales systems and conceptual sales processes, understanding the hotel's sales strategies. Participate in and report out at necessary internal meetings, conference calls, and training communications required for the position. Work collaboratively to foster teamwork and make decisions that align with hotel goals. Advocate for personal career development and training opportunities.

Relevance International is a premier, woman-owned, full-service public relations (PR), brand-building and digital media agency passionate about delivering strategic results and generating media waves through industry firsts and innovative campaigns. With offices in New York, London, and Los Angeles, Relevance International is ideally positioned to help its growing client base reach audiences throughout the world. All team members are expected to represent Relevance International as professional brand Ambassadors. The role of the Account Executive is essential to internal and external, client facing PR functions. PERKS OF WORKING AT RELEVANCE INTERNATIONAL • Dynamic hybrid work environment (2 days in office, 3 days work from home) and “Work from Anywhere” program two weeks a year., • Generous PTO policy in addition to being closed the last week of the year., • Summer Fridays, • Thirsty Thursday Wine hour, Bagel Birthdays and regular company events and outings to celebrate the team and holidays!, • Excellent career development with external and internal training programs for all employees., • Reviews twice a year and regular coaching and mentoring sessions for all staff., • Annual worldwide Visioning and strategy sessions at New York HQ., • Excellent Medical, Dental, Vision Insurance, 401k with generous company matching. ESSENTIAL DUTIES AND RESPONSIBILITIES • A point person for account work -- conducts proactive and strategic media relations for clients with direction from supervisor, • Drafts agendas and notes that need almost no editing with no items missed, • Coordinate and schedule meetings proactively, • Update media lists and proactively look for new reporters and publications to add, • Ability to send e-blasts quickly and efficiently, • Conduct research, as needed, • Monitor media for clients, • Proactively work buddy list, • Draft releases, pitches, and other written materials with supervision that need no more than one round of edits, • Effectively and frequently pitches by phone as well as email, secures a significant quality and quantity of placements, • Manage social media accounts for the agency and for clients, • Helps fellow junior staff with questions and edits, • Be a major contributor to account interaction, • Contribute to meetings in a supportive way, ensure meeting materials are prepared, available and organized, • Regularly clip, file and send digital and print press placements, • Proactively come up with ideas and suggest next steps for clients, • Come up with PR ideas for Relevance International (treating us like a client), • Strong understanding of social media channels, • Reads industry and consumer publications we pitch, • Organized and on top of the to-do list. Meets deadlines, • Keeps drive and all digital assets organized and neat SKILLS/CORE COMPETENCIES REQUIRED/PREFERRED • Has knowledge of and commitment to increase knowledge of real estate, hospitality, luxury, and travel industries, dependent upon client focus, • Strong notetaker and researcher, • Highly responsive to team members and clients, • Strong organizational skills with attention to detail, • Strong writing skills, • Effective interpersonal and communication skills both written and verbal, • Team player, • Social Media skills, • Positive, can-do attitude, • Solution-oriented, • Strong working knowledge of AP Style, • Strong research skills, • Self-directed, proactive, and independently capable of managing workload so deadlines are met, • Flexible, able to work under pressure and changing priorities, • Proficient in Microsoft Word, Excel, PowerPoint, Google Programs and Outlook (electronic scheduling), • Workday begins at 9 am Monday through Friday EDUCATIONAL/EXPERIENCE REQUIRED/PREFERRED • Bachelor Degree – Public Relations, Communications or Related Degree, • 3+ years relevant experience Salary: $60-$70k, based on experience. DISCLAIMER: Duties, responsibilities and activities of the position may change or new ones added at any time with or without notice

Job Description Client Relations Associate Job Overview Kings Bay Y/JCC Brooklyn is more than just a community space—it’s a dynamic hub of connection, empowerment, and inspiration. As a Jewish Community Center with and without walls, we embrace individuals from all religious, racial, and ethnic backgrounds, fostering a warm and inclusive environment where everyone feels welcome. We offer a rich variety of programs that invite children and families to explore and celebrate Jewish culture, values, holidays, and the vibrant heritage of Israel through immersive experiences in music, storytelling, art, Hebrew, and culinary traditions. From nurturing early childhood education and engaging after-school programs to fun-filled family activities, we create meaningful opportunities for growth, learning, and joy. Our renowned summer camp programs provide unforgettable experiences for children and teens, offering a variety of specialized camps that cater to diverse interests and age groups. These include traditional day camps, specialty camps, and travel camps, all designed to inspire, challenge, and create lifelong memories in a safe and supportive environment. The Client Relations Associate is a vital member of our team, ensuring the seamless operation of assigned departments by expertly managing a variety of clerical and administrative tasks. This role embodies our commitment to delivering exceptional service and fostering positive connections within our community. This is an entry-level position with structured training and development opportunities. Ideal for those looking to gain experience and grow within the company. Main Responsibilities * Work with large volumes of data in Excel, ensuring accuracy and consistency. * Provide comprehensive administrative support, including but not limited to filing, typing, copying, binding, scanning, and organizing materials. * Respond to inquiries by providing accurate and timely information and addressing requests. * Create, maintain, and manage both electronic and physical filing systems for efficient document organization. * Draft, review, and prepare communications such as emails, reports, presentations, and correspondence. * Identify and address operational challenges, proposing and implementing effective solutions. * Contribute to team goals and support projects by accomplishing related tasks as needed. * Foster positive relationships with internal teams and external stakeholders, demonstrating a proactive and collaborative approach. Qualifications • Language: Fluency in speaking English and Russian, • Education: High school diploma or equivalent education required, • Experience: This is an entry-level position with structured training and development opportunities. Ideal for those looking to gain experience and grow within the company. Skills: * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Exceptional interpersonal, verbal, and written communication skills. * Strong organizational and time-management skills with meticulous attention to detail. * Ability to handle sensitive situations with tact and professionalism. * Demonstrated problem-solving skills and the ability to think critically and independently. * Self-starter with a proactive attitude toward achieving goals and improving processes. * Effective in de-escalating challenging situations and maintaining a calm, solution-focused demeanor. Schedule * Must be available to work 35-40 hours/week * Monday to Friday, with periodic Sundays Salary Salary: $18-$20 per hour

Job Description Area Sales Coordinator SUMMARY: Support and assist the Sales Departments at assigned hotels with the management and maintenance of corporate accounts, group business, and meeting facilities. This role is responsible for delivering a high level of customer service and operational support to both external clients and internal partners. The position also serves as a key liaison between the Sales Department and other hotel departments across both properties. Locations: Garner Hotel- Totowa, NJ Garner Hotel- North Bergen, NJ RESPONSIBILITIES: -Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Deliver clear and concise communiqué that is representative of M&R via all avenues of communication. • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail., • Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO’s, billing details, and other integral administrative aspects of the booking or execution of groups and events)., • Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group., • As needed, gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about both hotels’ function space, audio visual, and any other details related to group and event success., • Learn and use digital sales systems and conceptual sales processes (i.e. Delphi and Opera PMS, and understand both hotels’ sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties., • Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position., • Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals., • Monitor commissions and provide monthly report to accounting., • Create and manage Company and Travel Agent profiles on the property management system., • Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions, and attrition clauses and validate. Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues., • Produce and distribute Group/Meeting resumes two weeks prior to first day of group arrival and communicate any changes and updated information to hotel departments., • Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance., • Perform other duties as assigned by Management at both properties, of which employee is capable of performing., • Sends hotel information to guests that inquire about the property. Works with clients to functions. Sends group room contracts to clients in a timely manner (within 8 hours of call) and follows up to ensure that they are returned to the hotel on-time. KNOWLEDGE, SKILLS AND ABILITIES: • Ability to communicate effectively verbally and in writing, • Excellent listening and problem-solving skills, • Ability to exceed expectations of guests and team members, • Negotiating Skills, • Strong computer skills, • Must have flexible work hours, • Sales Focus, • Written Communications, • Approachability, • Time Management, • Integrity/Trust, • Functional Technical, • Knowledge of hotels and competitive markets, • Ensure that guest satisfaction is consistently obtained and maintained

The Role The Account Executive (AE) role at BBDO New York is the backbone of the Account team. This person is responsible for the day-to-day execution of client projects and ensures seamless engagement across the agency departments. Strong communications skills, project management and passion for advertising are key to this role. This person should be reliable, consistent and proactive in working with both their immediate Account team as well as other members of the agency when needed. The ideal candidate will have a Never Finished attitude and be innately curious, ambitious, eager and entrepreneurial. The performance standard for the AE role is excellence in team and client support. The Account Executive reports to the Account Supervisor and, in some instances, may work directly with the Account Director on selected tasks. Responsibilities • Manage account relationships with client peers, • Document all client calls and meetings via conference reports to ensure accurate follow-up on agreements, • Build relationships and facilitate great communication among agency departments, integrated agency partners and client contacts, • Thorough understanding of the client’s business including strong knowledge of products/services, competitive landscape and regulatory environment, • Strong knowledge of agency processes including knowledge and experience with digital communications and social platforms, • Maintain weekly client and internal status report and ensure internal departments are informed about deadlines and deliverables, • Financial tracking and management of budgets and reporting with oversight from the Account Supervisor, • Maintain talent tracking including associated usage rights and costs, • Management of legal and network clearance including knowledge of client compliance and regulatory compliance requirements, • Lead select projects with oversight and counsel from a supervisor. Examples of these would include competitive analysis, budget tracking or other account-specific projects., • Contributes to new business and agency growth and culture initiatives where time allows Agency Engagement • Active participant in positive agency culture, • Contribute to larger agency initiatives such as party planning, agency improvements, industry news and advancements, • Energetic volunteer to jump in on new business Qualifications • Bachelor’s degree minimum, • 1-2 years’ agency experience, • Strong oral, written and presentation skills, • Interest in advertising, marketing and digital trends, • Detail-oriented, • Thrives in a team environment, • Resilient and flexible, • Anticipates next steps and able to work independently, • Self-starter and proactive approach The Office Requirements: • BBDO has adopted a hybrid working environment. It is required for employees to be in office Tuesday-Thursday and can work from home Monday and Friday. The New York City Pay Transparency Law requires employers in New York City to disclose the following information. The salary for the position is between $60,000 and $70,000 per year. Actual salaries will vary and be based on various factors, including but not limited to budgetary and market considerations, an applicant’s background experience, pertinent/specialty experience, qualifications, and tenure in role/similar role. It is the policy of BBDO and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V