Customer Service Representative USA (Remote) Full-Time/Part-Time $19 - $35/Hour We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities/Duties: - Handle incoming customer service calls - Dispatch incoming customer phone calls - Accept customer calls and return customer - Maintain customer service related information for customer accounts - Ensure quality customer service and customer satisfaction - Maintain customer service voicemail and return customer calls - Provide customers with superior customer service - Provide customer service for internal customers - Capturing customer information and answering customer inquiries - Resolve inbound customer calls regarding account - Take customer orders and provide high-quality customer service - Make out going customer service calls - Work with customer service manager to ensure proper customer service - Resolve any customer service issues - Answering inbound calls and providing excellent customer service - Provide customer support and handling customer inquiries - Combining excellent customer service skills - Assure quality customer service to all customers - Provide exceptional customer service to all customers - Provide superior customer service with all customer interactions. Recommended Skills: - Customer Service - Effective Customer Support - Promote Customer Loyalty Plan - Upholding Customer Service.
Chase World Travels is a leading international travel company that has been making dreams come true for over a decade. Our mission is to provide exceptional travel experiences to our clients and bring the world closer together through the power of travel. We are a team of passionate individuals who are committed to delivering the best services and creating unforgettable memories for our clients. As we continue to expand our organization, we are looking for a talented Payroll Specialist to join our dynamic team. Job Summary: We are seeking a highly organized and detail-oriented Payroll Specialist to join our finance department. The ideal candidate will be responsible for accurately and timely processing payroll and ensuring compliance with all federal and state regulations. This is a great opportunity for an experienced Payroll Specialist looking to advance their career and grow with a reputable travel company. Responsibilities: • Process payroll accurately and in a timely manner. • Calculate and input payroll data, including new hires, terminations, bonuses, and commission payments. • Maintain accurate and up-to-date employee records. • Prepare and distribute payroll reports. • Manage employee benefits, including health insurance, vacation/sick leave, and retirement plans. • Ensure compliance with all federal and state regulations, including tax and wage laws. • Work closely with HR to resolve any payroll related issues or discrepancies. • Conduct regular audits to identify and correct any payroll errors. • Keep up-to-date with changes in payroll laws and regulations. • Maintain confidentiality of all employee information. Requirements: • Bachelor’s degree in Accounting, Finance, or related field or equivalent work experience. • Minimum of 3 years of experience in payroll processing. • Strong understanding of federal and state regulations. • Proficient in ADP or other payroll software. • Excellent attention to detail and accuracy. • Strong organizational and time-management skills. • Ability to work under pressure and meet strict deadlines. • Exceptional communication and interpersonal skills. • Strong analytical and problem-solving skills. • Knowledge of Microsoft Excel and basic accounting principles. • Ability to maintain confidentiality and handle sensitive information with discretion. • Experience in the travel industry is a plus. Why Work with Us? • Competitive salary and benefits package. • Opportunities for growth and career advancement. • Dynamic and collaborative work environment. • Employee discounts on travel packages. • A chance to be a part of a team that enables people to experience the world and create lifelong memories. If you are a dedicated and detail-oriented Payroll Specialist who is passionate about the travel industry, then we want you to join our team at Chase World Travels. Apply now and start your journey with us!