It help desk support jobs in Commack, New York (NY) State

This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. Freshers and IT Students are a...

This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. Freshers and IT Students are a...

IT Help Desk / Support: 2 years (Required). Initial triage on all inbound support calls. Verifying that backups are functioning properly both on-site and off-site for clients. Dispatching tickets that are not able to be handled remotely to our on-site technicians. ...

This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory...

IT customer support operations (help desk/service desk/desktop). Knowledge of IT systems and customer support operations management. Ability to effectively prioritize and execute tasks in a high-pressure environment. Working knowledge of Support Center operations. ...

Proficient with help desk software and remote desktop programs, assisting others as needed. Help Desk Automation Specialist. Responsibilities for Help Desk Automation Specialist:. Learn to develop, test, and deploy automated solutions for common helpdesk issues using low-code platforms like Micro...

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. The IT Technician’s role is to ensure system operation and fu...

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protec...

Interact with Clients: Communicate effectively with clients, providing clear explanations of technical issues and solutions. Ability to prioritize multiple tasks effectively. At Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here. We are comm...

The Desktop Support Technician III provides IT Help Desk services and related IT operations support for the CSHL community including, service call resolution, desktop engineering, patch management, asset management, access management, and software management. Reporting to the Manager, Desktop & E...

Assists with the development, maintenance and implementation of the strategic plan for infrastructure systems activities within the system in order to address organizational needs, technology trends, architectural design and human resource requirements. All responsibilities noted here are conside...

Enter requests into Help Desk ticketing system. ...

Will be great to have somebody with Site Core and/or NICE CXOne or any call center application support experience. This position works closely with Product Owners and Business Analysts to understand the business requirements that drive the analysis and physical design of technical solutions. This...

The IT Technician role at Oscar is an escalated IT support position for all technical needs at Oscar. We're hiring an IT Technician to join our IT team. This role requires more in depth technical troubleshooting skills & professional communication with end users for full resolution in accordance ...

Compensation and Benefits: Flexible work environment Health insurance Paid time off Retirement savings plan Relevant Certification Reimbursement What you will do: Configure and support on-premises hardware and software Configure and support cloud-based hardware and software Answer clients' techni...

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected vete...

Desktop Support with Service Now - Deer Park, NY (Onsite). Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to ...

Customer Service Technical Support Specialist. As a Level 1 and 2 Call Center Support Specialist, you will be the first point of contact for customers seeking technical assistance. Join a team dedicated to providing top-notch technical support in a dynamic and engaging work environment. Escalate ...

To be successful as an IT support analyst, you should provide exceptional customer service and efficiently perform user administrative responsibilities. A good IT support analyst should also display excellent problem-solving skills and a solid knowledge of IT solutions. The omission of specific s...

Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs. Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues....

We are looking for a proficient Help Desk Analyst III to join our team in New York, New York. Provide 'Deskside Support' and manage 'Desktop Hardware'. ...

Benefits: Our organization offers benefits that are the best fit for you at every stage of your career: * Fully paid Pension plan and 401k with Generous Match * Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) ...

The Support Analyst, will be involved in :- Support local of application users (mainly Sales) for the NY Sales desk- Monitor the application with the implementation of procedures and dashboards (Kibana)- Analyze and follow up incidents reported by users- Interact daily with European and Asian loc...

Position SummaryAt Stony Brook Medicine, a Programmer Analyst at the Help Desk provides timely and accurate Information Technology service and support to the Academic, Clinical Faculty, and Staff of ...