It help desk support jobs in Oceanside, New YorkCreate job alerts

Job DescriptionBenefits: • Paid Lunch breaks, • No Weekend Shifts, • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Flexible schedule - Our office is open Monday - Friday at a total of almost 50 hours a week. Schedules are made based on the office's needs for full time 35-40 scheduled hours / week. NO WEEKENDS! Front desk tasks: • Answering phones, checking in and checking out patients, • Making appointments, taking payments, arranging payment plans, • Balancing all payment types at the end of the day, • Assist in updating and maintaining client dental records, • Greet customers in a warm and friendly manner and help to answer any questions they might have, • Provide support to dentists, surgeons, and staff as neededFront desk skills:, • Excellent customer service skills, • Using the following software programs daily: Dentrix, Dexis, Weave, Rectangle Health, Prexion, Mconsent, Eprescribe and Gmail

Job DescriptionSalary: $65000-80000 Location: Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range: $65,000$80,000 Department: Service Desk Reports To: Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for its commitment to exceptional client service, a collaborative team culture, and a modern, non-tiered engineering model where every team member is empowered to solve problems end-to-end. Were looking for a Systems Support Engineer who thrives in dynamic environments, enjoys tackling complex challenges, and wants meaningful ownership over their work. The Role As a Systems Support Engineer, youll work across multiple client environments to troubleshoot issues, implement solutions, and support ongoing technical improvements. This is not a traditional ticket churn support role youll work directly with clients, drive root-cause fixes, contribute to projects, and help shape how the MSP operates. Youll get exposure to a wide range of technologies across infrastructure, cloud services, networking, cybersecurity, and automation. If you like variety, autonomy, and learning something new every day, this role offers that and more. What Youll Do • Diagnose and resolve advanced technical issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and various cloud and on-prem environments., • Support networking components including switches, firewalls, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing., • Own issues from start to finish triage, investigation, solution, documentation, and communication., • Collaborate with peers in a non-tiered engineering structure where knowledge sharing and equal contribution are core values., • Participate in client-facing project work, including migrations, deployments, security implementations, and system upgrades., • Identify repetitive tasks or patterns and propose automation, self-service, or process improvements., • Maintain accurate documentation and contribute to an internal knowledge base that supports scalable solutions. (Experience with all is not required but exposure to several is highly preferred.) Cloud & Productivity: • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM: NinjaOne, Datto RMM, or similar, • PSA: ConnectWise, Autotask, • 13+ years of experience in an MSP or fast-paced, multi-client IT environment., • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals., • Ability to diagnose unfamiliar technologies through logical analysis, research, and experimentation., • Clear communication skills with both technical and non-technical users., • A proactive mindset you automate, simplify, or eliminate repetitive tasks whenever possible., • A hunger to learn new technologies and continuously build your skill set., • Non-tiered engineering team: Everyone owns solutions end-to-end no escalations, no silos., • Variety & exposure: Support dozens of environments and technologies, keeping your work interesting and skills growing fast., • Professional growth: Mentorship, certification support, and hands-on project work accelerate your career., • Impact: Your ideas for automation, efficiency, and client improvement are expected and implemented., • Culture: Collaborative, curious, motivated team that values accountability and innovation.

Job Description Company: Schultheis & Panettieri, LLP Position: IT Network Systems Field Technician Job Location: Floral Park, NY Salary Range: $75,000-$80,000 Schultheis & Panettieri, LLP is looking for a full-time IT Field Technician to service our small and medium-sized clients. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our diverse client base. This position may require the consultant to travel locally up to 40% of the time visiting client sites to perform IT support. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing clients in the Long Island & New York metropolitan area. Ideal candidate would be willing to work out of both our Hauppauge, NY and Floral Park, NY offices. Responsibilities • Provide end users' with computer hardware & software help desk support, • Troubleshoot and resolve issues on servers, workstations and network infrastructure, • Setup and configuration of workstations, printers, scanners, etc., • Assist with software upgrades, • Setup and configuration of firewalls, routers, backup devices., • Setting up Hyper-V hosts and servers Knowledge of: • Windows Server Operating Systems, • Firewalls, Routers, and other network devices, • Network Server technology and infrastructure., • Microsoft Office Suite and other standard desktop applications, • Managed Services software. (Labtech, Connectwise), • Backup technologies and Antivirus applications (Datto, Webroot, Avast), • Group Policy and Active Directory, • Microsoft Hyper-V - VMware Virtualization Solutions., • VPN environments including DNS, and TCP/IP, • Ability to continually adapt in a dynamic, fast paced, highly rewarding environment., • Ability to independently analyze problems and provide workable solutions, • Excellent communication skills Schultheis & Panettieri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: • Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices., • Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity., • Manage and track support tickets using the company's ITSM (IT Service Management) tool., • Set up and configure new hardware and software, including desktops, laptops, phones, and applications., • Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems., • Assist with IT asset inventory management, procurement, and equipment lifecycle tracking., • Create and maintain user documentation and knowledge base articles., • Maintain and update company IT infrastructure., • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 1-3 years of experience in an IT support or help desk role., • Strong knowledge of Windows and macOS operating systems., • Familiarity with Office 365, Active Directory, and common business applications., • Basic understanding of networking concepts (DNS, DHCP, VPN, etc.)., • Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)., • Excellent customer service and communication skills., • Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule • Type: Regular Full-time, • Hours: Monday-Friday, 8AM-5PM, • Competitive base salary of $60K - $70K annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. To excel in this position, you should have a willingness to learn

Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level knowledge of business processes and accurately log customer information Facilitate communication with other departments to address client concerns and ensure follow-

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Minimum of 2+ years of work experience in Desktop support/Helpdesk. Ensure the integrity and security of enterprise data on client c

To support, maintain and expand current IT and infrastructure capabilities. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Proficient with Microsoft Office Suite with a strong emphasis in MS Exce

Assist with cyber-security policy formulation and systems monitoring;. This role leverages legal training along with numerous possible technology skills, inclusive of coding, development, case management analysis, database administration, and cyber security administration. Formulate and assist with

The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with busines

Assisting with the administration and support of Desktops, Thin Clients, diagnoses and troubleshoots problems with PCs, software, communications devices, responds to End User requests for technical support and assistance within established procedures. Our client is looking for a highly responsible p

We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or char

Assisting with the administration and support of Desktops, Thin Clients, diagnoses and troubleshoots problems with PCs, software, communications devices, responds to End User requests for technical support and assistance within established procedures. Our client is looking for a highly responsible p

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, milita

Provides support for all end-user equipment including desktop, laptop, printers, scanners and hospital equipment. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Proficiency with diagnosing and repairing hardware issues, Fujits

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, milita

This position may occasionally require after-hours support for emergency situations, critical troubleshooting, system maintenance, or other IT issues as needed. Position: IT PC Refresh Support Technician. Escalate complex issues to the appropriate team after initial troubleshooting and document all

Other duties include manage daily responsibilities with a focus on quality and efficiency, assist with organizing, stocking, and general upkeep, follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, al

Assisting with the administration and support of Desktops, Thin Clients, diagnoses and troubleshoots problems with PCs, software, communications devices, responds to End User requests for technical support and assistance within established procedures. Our client is looking for a highly responsible p

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Minimum of 2+ years of work experience in Desktop support/Helpdesk. Ensure the integrity and security of enterprise data on client c

Assisting with the administration and support of Desktops, Thin Clients, diagnoses and troubleshoots problems with PCs, software, communications devices, responds to End User requests for technical support and assistance within established procedures. Our client is looking for a highly responsible p

The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Minimum of 2+ years of work experience in Desktop support/Helpdesk. Ensure the integrity and security of enterprise data on client c

We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Associate of Appl

Requirements - A degree in computer science or a related field, or at least 2 years of experience in desktop support or helpdesk roles. Provide support for end-user software, connectivity issues, and general IT services. Administer user accounts, permissions, and storage allocations in line with pri