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Job Description TO APPLY, YOU MUST COPY/PASTE THIS LINK INTO YOUR BROWSER - We’re looking for tech-savvy, people-focused independent contractors to support Intuit TurboTax customers this season. If you love working from home and enjoy real human connection, this role might be perfect for you! No prior tax experience required to apply. We provide all the education you need to be successful in this role. In this role, you will assist customers with software navigation, help customers locate prior returns and amendments, and escalate calls when necessary. You will assist customers via various support channels including phone support with video chat capability and traditional chat support. Why Become a Working Solutions PRO? • Work from Home: Ditch the commute and enjoy the comfort of home., • Flexible Hours: Set your own schedule and work when it's convenient for you., • Diverse Experience: Expand your skillset across various industries while providing exceptional customer service., • Supportive Environment: We’re here to help every step of the way! Earnings Potential • Earn up to $0.30/talk minute ($0.31 bilingual Spanish/English) - additional $0.04/minute incentives available., • Contractors on this program who meet or exceed key metrics earn on average the equivalent of $20/hr plus great peak incentives. Skills Needed • Sincere desire to assist the customer, • Tech savvy and avid computer user, • Ability to multi-task and navigate multiple systems, • Communicate with a friendly tone and professional demeanor Schedule • This seasonal contract runs through April 15th (Tax Day), • Flexible schedule opportunities - you choose your hours!, • Program is open 7am and 11pm CST, Monday-Sunday, • Weekday and weekend options Work Environment Requirements • Quiet, uninterrupted space, • Organized desk area, • Professional appearance (when on camera) Technology Requirements • Personal computer (no tablet), • Broadband internet connection, recommended at least 10 MBPS, • Wired internet connection (no wi-fi or mobile internet), • Windows 11 operating system, • Valid antivirus software installed, running and up to date, • USB headset with microphone, • Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility. Full PC requirements: Important Information We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check. TO APPLY, YOU MUST COPY/PASTE THIS LINK INTO YOUR BROWSER - Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This position also assists with preparing new clients for care, ensuring they are informed and set up for success. In essence, this person is the connection point between clients and the Octave system, all while demonstrating care, compassion, and competence. Responsibilities Include: • Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed., • Be a go-to resource for client education about Octave services., • Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information., • Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals., • Embody Octave's mission to deliver extraordinary care in every interaction with clients and colleagues., • Accurately document client interactions in systems and escalate issues as needed., • Learn and follow protocols for client intake, scheduling, and general support., • Support team projects and administrative tasks as assigned.Preferred Qualifications:, • Minimum 1 year experience in a high touch customer service role., • Minimum 2 years experience in an administrative role., • Product management skills are a plus., • Strong attention to detail in a fast-paced environment., • Excellent written and verbal communication skills., • Track record of identifying and implementing process improvements., • High comfort level multitasking between software systems., • Open to performing tasks outside of your defined role with an eagerness to learn and grow., • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Available to work Sunday to Thursday 9am to 530pm or 6pm PST., • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $25.00 - $26.49 per hour. The salary range for Geo's 2 & 3 (AK, CA, CO, CT, HI, MA, MD, NJ, NY, RI, WA) is $27.50 - $28.85 per hour. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job DescriptionDescription: Are you ready to turn FUN into a career? Join the team at Spy Ninjas HQ, Las Vegas’ newest action-packed theme park based on the hit YouTube series with over 44 MILLION subscribers! We're hiring energetic, people-loving team members to help guests experience an unforgettable adventure across our escape rooms, trampoline park, VR zones, climbing walls, ax throwing lanes, arcade, and more! Positions Available: • Attraction Agent (Full-Time & Part-Time) Whether you're operating thrilling attractions or hosting a birthday party for a junior spy-in-training, every shift is full of energy, teamwork, and guest interaction. Here’s what your mission might include: Attraction Agent Responsibilities: • Operate and monitor various attractions including virtual reality experiences, obstacle courses, climbing walls, escape rooms, ax throwing, trampoline dodgeball, and arcade zones, • Deliver clear and engaging safety instructions while maintaining a fun and welcoming atmosphere, • Conduct pre-shift inspections of equipment and attractions to ensure safety and cleanliness, • Encourage guest participation and help guide players through their challenges and missions, • Troubleshoot minor issues, escalate concerns as needed, and always keep guest safety first, • Greet guests with warmth and enthusiasm as the first point of contact, • Check in guests efficiently, answer questions, and explain available attractions and packages, • Book and manage reservations for birthday parties and group events, • Set up and host parties with energy, ensuring kids and families have a VIP experience, • Coordinate party flow, food delivery, gift storage, games, and photo opportunities, • Be ready to jump in wherever needed to keep the park running smoothly, • Help with cleaning, restocking, and maintaining a tidy and organized environment, • Collaborate with other agents and leadership to deliver next-level guest experiences, • Participate in ongoing training, team meetings, and cross-functional support, • Work in a fun, family-friendly environment – no two days are the same!, • “Work Now, Get Paid Tomorrow” OnDemand pay, • Free park passes for you and your immediate family, • Free arcade play and 50% off food when you're off the clock, • Flexible scheduling to fit your life, • Opportunities for advancement – we promote from within!, • Health, dental, vision & 401(k) available for full-time team members Ready to Join the Mission? Apply now and become a real-life Spy Ninja—where every shift is an adventure! Requirements: What We’re Looking For: • Outgoing, positive, and team-oriented personality, • Love for fun, games, and working with families and kids, • Comfortable working nights, weekends, and holidays, • Age 18+ and able to pass a background check, • Willing to obtain a Sheriff’s Card and complete safety training, • Bonus if you’ve worked in customer service, attractions, or events!

Job Description Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare side — just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist As the Front Desk Receptionist, you’re the first smile patients see when they walk in. You’ll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You’ll Do: • Greet patients (and their support crew) with warmth and professionalism, • Update and verify patient info at every visit, • Help with forms and answer patient questions, • Answer phones and emails — with clarity, kindness, and efficiency, • Make appointment reminder calls, • Get to know our patients — names, stories, and what makes them feel seen, • Keep the front space clean, calm, and inviting, • Use scheduling software and medical office tech like a pro, • Pitch in wherever needed — we’re a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital — from email to scheduling systems and databases · You get that privacy matters — or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You’ll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment – make a real difference for others as you help our patients ‘take back their lives’ · Room to grow — real career paths and skill-building support · Time to live your life — 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision — we cover 90% · 401k · Earn rewards for referring great people to our team

Job DescriptionSalary: $15-$20 Hourly Front Desk Receptionist at Tails Pet Resort Tails Pet Resort is Las Vegass highestrated, cagefree dog boarding and daycare resort. We elevate the standard of pet care with integrity, accountability, honesty, respect, and innovation. Founded in 2017, were a privately owned team that treats pets like family and delivers a luxury guest experience without hidden fees. Position Overview Were hiring an experienced Front Desk Receptionist to be the friendly first point of contact for our guests and pet parents. Youll handle phone and inperson client service, reservations, payments, checkins and checkouts, and light retailwhile keeping our lobby running smoothly and professionally. Prior front desk or receptionist experience is required. Veterinary receptionist experience or any prior shift lead/management experience is a strong plus! How To Apply Please submit your resume highlighting your prior receptionist experience. If you have veterinary receptionist or any shift lead/management experience, be sure to note it prominently! What Youll Do At Tails • Greet every client and pup by name, provide tours, and set a warm, professional tone in the lobby, • Answer phones using our scripts, triage calls, take complete messages, and return missed calls promptly, • Create, update, and manage reservations in our booking system with 100% accuracy, • Process invoices and payments, handle approved exceptions, and balance the cash bag daily, • Execute efficient checkins and checkouts: verify contacts, vaccination status followups, belongings, feeding and medication notes, and pickup times, • Support the grooming, daycare, lodging, and training teams with timely client communication and handoffs, • Upsell appropriate services and retail that benefit each pets stay, • Maintain a clean, organized, and wellstocked lobby and retail area; receive and restock items as needed, • Deescalate and resolve client concerns with empathy and professionalism, documenting outcomes as needed, • Required: 1+ years in a receptionist/front desk role with heavy phone and inperson customer service, • Preferred: Veterinary receptionist or petcare related front desk experience, or prior shift lead/management experience in any other field, • Timely, organized, presentable, outgoing individuals that can handle situations under pressure, • Proven accuracy with reservations, payments, and basic cash handling/drawer balancing skills, • Calm, clear, and friendly communication in fastmoving situations, • Techsavvy and quick to learn new systems, • High attention to detail and followthrough from first greeting to final checkout, • Fastpaced, guestfacing lobby environment with frequent phone and inperson interactions, • Regular coordination with daycare, boarding, grooming, and management teams, • Missiondriven, privately owned resort that values integrity, honesty and great service at affordable prices, • Supportive team culture and clear SOPs for consistent, highquality care., • Tails is the highest rated & reviewed pet hotel in Las Vegas. We pride ourselves on being a business that our clients can count on in our community! Tails Pet Resort is an equal opportunity employer. We prohibit discrimination based on any status protected by law and provide reasonable accommodations in accordance with the ADA.

Job DescriptionSalary: $16-$20 The Movement Dance Experience is growing! Were looking for an exceptional, detail-oriented, and customer-focused Dance Journey Coordinator to be the welcoming face of our studio. As the Dance Journey Coordinator, youll be the first point of contact for hundreds of dancers and familiesboth in person and over the phone. Youll provide outstanding support, assist with administrative tasks, and ensure every guest feels valued and taken care of. This is more than a front desk roleits a chance to make an impact, help families navigate their dance journey, and be an essential part of our team. If youre looking for a temporary job, a stepping stone, or just a place to clock in and out, this may not be the right fit. But if you thrive in a fast-paced, people-focused environment and love creating an exceptional experience for others, wed love to hear from you! This position requires availability during the following hours: Monday through Thursday, 2:30 PM to 8:30 PM; Friday, 8:30 AM to 12:30 PM; and Saturday, 8:30 AM to 2:30 PM. Applicants must be able to commit to this schedule. Candidates with scheduling conflicts during these times are asked not to apply. Who Were Looking For Customer Service Superstars • Warm, welcoming, and able to provide 6-star service to every guest., • Comfortable engaging with both parents and children in a friendly and professional manner., • Quick thinkers who can manage multiple tasks efficiently., • Excellent with administrative work, scheduling, and maintaining organized digital and physical records., • Comfortable working on computers, using software, and navigating spreadsheets, emails, and studio management systems., • Excited about learning sales techniques and helping families find the best classes, programs, and products to enhance their experience., • Greet every guest with enthusiasm and provide guidance on studio programs, events, and policies., • Assist new trial students, ensuring a smooth and welcoming first experience., • Answer phone calls, emails, and in-person inquiries quickly and efficiently., • Handle customer concerns, questions, and complaints with a solutions-focused approach., • Schedule trial classes, make-up sessions, and track student absences., • Maintain accurate customer records and documentation., • Organize and update Google Drive files, studio forms, and reports as needed., • Oversee studio supplies, keeping materials stocked and ready., • Help drive enrollment by guiding families through the registration process., • Proactively recommend class options, merchandise, and additional services to meet students needs., • Follow up on leads, trial students, and past members to encourage enrollment and retention., • Assist with merchandise sales, transactions, and maintaining a well-organized retail area., • Capture quick but high-quality Instagram-worthy photos and videos of classes and events., • Upload content to shared folders for the team to review and use in promotions., • Keep the front desk and common areas clean, organized, and welcoming., • Report any maintenance needs, supply shortages, or equipment issues to management., • Starting Pay: $16$20/hour, • Performance-Based Bonuses Compensation can increase with demonstrated excellence in customer service, retention, and enrollment support., • Opportunities for Professional Growth As you grow in the role, additional leadership opportunities may become available., • A Studio That Feels Like Home We are a passionate, tight-knit team that values connection and service., • Opportunities for Professional Development We invest in training and growth for our team members. What do you think? If youve just read this and it sounds like a great fit because you know you can bring exceptional energy, organization, and service to this rolewed love to hear from you! Were looking for individuals who thrive in a fast-paced, people-focused environment and are excited to contribute to a supportive, growth-driven team. If youre passionate about creating meaningful experiences for our dancers and families, apply today!

Job DescriptionDescription: Who We Are: Veteran Benefits Guide (VBG) was founded by a former United States Marine with the goal of ensuring that Veterans receive accurate disability benefits in a timely manner. Since it was founded, VBG has guided more than 35,000 Veterans through the complicated Veteran Affairs (VA) disability claims process. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, VBG is committed to advocating for policies that protect the rights and interests of former service members. What We Are Looking For: Veteran Benefits Guide (VBG) is seeking a Senior System Administrator to join our growing IT team. In this pivotal role, you will bridge Support Services, DevOps, and IT Security to deliver secure, efficient, and resilient IT operations across multi-site environments. You will lead the architecture, implementation, and maintenance of hybrid infrastructure spanning on-premises systems, SaaS platforms, and cloud environments, while driving automation, compliance, and innovation across the enterprise. This is a high-impact role for a strategic technologist who can thrive at the intersection of infrastructure, security, and DevOps. Requirements: Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Support Services & End-User Experience · Serve as the Tier 3 escalation point for Help Desk, owning complex troubleshooting and resolution across multi-site operations. · Define, track, and report SLA/KPI metrics (system uptime, incident resolution time, user satisfaction). · Mentor Support Services staff and cross-train San Diego users for basic IT support functions. Infrastructure & Cloud Operations · Install, configure, and maintain physical, virtual, and cloud-hosted systems, including servers, desktops, laptops, firewalls, switches, routers, access points, and VPNs. · Administer and optimize Windows Server, Windows 10/11, Linux, and other enterprise operating systems. · Manage VMware, Hyper-V, AWS, Azure environments with a focus on cost efficiency and scalability. · Implement and manage Infrastructure as Code (IaC) using Terraform, CloudFormation, or equivalent. Own network infrastructure: · Unifi Dream Machine SE, Giga Switches, and APs for LAN/Wi-Fi. · RapidScale VeloCloud with FortiGate EMS for SD-WAN, VPN, and secure remote access. DevOps & Automation · Collaborate with DevOps teams to integrate infrastructure into CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps). · Deploy and manage containerized workloads using Docker and Kubernetes. · Automate configuration, patching, and deployment with Ansible, Intune (Windows & Android), JAMF (Mac/iOS), and scripting (PowerShell, Bash, Python). · Support application release processes through environment preparation, infrastructure readiness, and rollback planning. Security & Compliance · Partner with the Security Team to design and implement Zero Trust Architecture and micro-segmentation strategies. · Integrate and maintain EDR/SIEM solutions (Wazuh, Microsoft Defender, Splunk, Datadog) for proactive threat detection and response. · Ensure compliance with NIST, CIS v8, ISO 27001, SOC 2 standards. · Lead vulnerability remediation efforts and coordinate penetration testing follow-up. · Maintain role-based access controls (RBAC) and identity governance with Azure AD/Entra ID. · Support physical security by maintaining Alarm.com door access control and office cameras in coordination with Facilities. Disaster Recovery & Business Continuity · Implement and validate backups for cloud and on-premises workloads, ensuring compliance with the IT Disaster Recovery Plan. · Manage cloud-to-cloud SaaS backups (Barracuda for Microsoft 365, OWN for Salesforce). · Participate in Business Continuity exercises and maintain documentation for multi-site recovery. Observability & Monitoring · Integrate systems with modern observability platforms (Datadog, New Relic) to ensure proactive issue detection. · Leverage Down Detector and external monitors for vendor outage visibility. · Develop automated remediation workflows for recurring incidents. Documentation & Asset Management · Maintain up-to-date technical documentation, including diagrams, SOPs, and knowledge base articles in Confluence and SharePoint. · Manage hardware/software inventory and lifecycle using Snipe-IT and Smartsheet. Communication & Collaboration · Ensure reliable communication through Microsoft Teams, RingCentral, and Zoom. · Collaborate with internal stakeholders (Support, DevOps, Security, Engineering, Product, and Data teams) to align IT services with business needs Qualifications or Competencies: · 5+ years in system administration, hybrid cloud management, and IT operations, with experience managing multi-site environments. Technical Expertise: · OS: Windows Server, Linux · Cloud: AWS, Azure · Virtualization: VMware, Hyper-V · Networking: Unifi (UDM SE, switches, APs), FortiGate SD-WAN/VPN · Automation: Intune, JAMF, Ansible, Terraform, CloudFormation, scripting (PowerShell, Bash, Python) · DevOps: CI/CD (GitHub Actions, Jenkins, Azure DevOps), Docker, Kubernetes · Security: Wazuh, Microsoft Defender, Barracuda, Zero Trust, compliance frameworks · Backups: Barracuda (M365), OWN (Salesforce), Box Soft Skills: Strong problem-solving ability, cross-team collaboration, and effective communication. Preferred Certifications: · CompTIA Security+, AWS SysOps Administrator, AWS DevOps Engineer, MCSA, CISSP, Kubernetes Administrator (CKA). Education and Previous Work Experience: · Bachelor’s degree preferred (Engineering, Computer Science, Information Systems major preferred) or equivalent experience. Why Join Us At Veteran Benefits Guide, you’ll play a critical role in securing and advancing IT systems that support our mission to serve U.S. Veterans. You’ll be part of a collaborative, fast-paced team environment where innovation and reliability matter. EEOC: Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hair style or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.

Job Description Job Title: IT Operations Manager Department: Information Technology Reports to: I.T. Director Status: Full-Time, Exempt Work Location: Fully Onsite | The Smith Center for the Performing Arts Salary Range: $75,000 - $80,000 Summary of Duties and Responsibilities The IT Operations Manager oversees the daily operations and performance of the organization’s technology infrastructure, systems, and support services. Reporting to the IT Director, this role manages network administration, cybersecurity, help desk operations, and enterprise systems support to ensure secure, stable, and efficient technology delivery across the organization. This position provides leadership to IT support staff, supports policy development, purchasing, and partners closely with all departments to deliver seamless end-user support and service excellence. The IT Operations Manager plays a critical role in aligning technology solutions with organizational goals and long-term operational needs. Essential Duties and Responsibilities • Oversee and maintain the operational integrity of all IT systems, networks, and infrastructure, ensuring high availability, reliability, and security., • Working within the budget to maintain, upgrade, and replace existing hardware and software requirements as needed., • Actively manages IT systems and projects, including VMWare systems, Server environment, development, and leads with consultants on any advanced system support or development., • Assist in developing, implementing, and enforcing IT policies, procedures, and standards that support compliance, security, and operational efficiency as directed by management., • Supervise the IT help desk function, provide guidance and mentorship, ensuring timely and effective resolution of end-user issues with a focus on exceptional customer service., • Maintain security and privacy of the information systems, communications, and equipment., • Support the IT Director in developing appropriate Service Level Agreements for IT services and measurements to ensure a high level of service., • Implement and monitor IT policies for compliance, clearly communicating to the Director of IT any needed adjustments., • Proactively seek opportunities to improve processes, lower costs, and improve service to patrons and internal clients through technology implementations., • Develop, review, and implement comprehensive backup, disaster recovery, and business continuity plans., • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field from an accredited college or university; or equivalent experience., • Minimum of four (4) years of progressive IT experience, including at least two (2) years of experience in a supervisory or management capacity., • Professional certifications in one or more relevant technologies preferred, such as VMware V.C.P., Microsoft, Cisco, CompTIA: A+, Network+, Security+ etc., • Exceptional experience in project and time management methodologies., • Demonstrated technical proficiency and working knowledge in several of the following areas:, • Windows Server environments; 2008R2, 2012r2, 2016, • Wireless Technologies Cisco and Xirrus, • Networking/Cisco, • SharePoint, • Information Security Technologies, • Email Security, • VMware virtualization, • Configuring Storage Technologies SAN/NAS, • Advanced Active Directory Management, • Microsoft Exchange/Office 365, • Strong understanding of information technology systems, processes, and governance frameworks, including security, scalability, and business continuity practices., • Experience managing both on-premises and cloud-based environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: • Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and translate technical concepts into clear, accessible language for non-technical stakeholders., • Exceptional critical reasoning, problem-solving and decision-making skills., • Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment., • Self-motivated and proactive, with the capacity to work both independently and collaboratively to achieve departmental and organizational goals., • Demonstrated professionalism consistent with a service-focused IT environment, including:, • Strong attention to detail and accuracy, • Data-driven decision-making and analytical mindset, • Sound professional judgment and discretion in handling sensitive information, • Capability to work effectively under pressure and meet deadlines., • Advanced proficiency in Microsoft Windows Server environments (2008R2, 2012r2, 2016 ) and Active Directory administration., • Strong working knowledge of Microsoft 365, Exchange, SharePoint, and related productivity and collaboration tools., • Experience with Azure Entra ID and other cloud technologies., • Experience with VMware or comparable virtualization technologies, including configuration, performance monitoring, and troubleshooting., • Proficiency in network management and configuration, including Cisco-based systems, wireless infrastructure, and firewalls., • Familiarity with data storage technologies (SAN/NAS), backup and recovery solutions, and disaster recovery planning., • Knowledge of information security systems, endpoint protection, and cybersecurity frameworks., • Ability to leverage IT management tools and ticketing systems for monitoring, asset management, and workflow tracking., • Proficiency with the ManageEngine Suite of products and services., • Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments., • Ability to deal with a range of styles and behaviors in a tactful, positive, and professional manner. The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This position will require sitting for extended periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing, operating, and troubleshooting technology equipment., • Occasionally lifting, carrying, moving, pushing, and pulling up to 40 lbs. or more., • Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces., • Ability to physically stand, walk, and climb stairs on a consistent basis., • This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing., • Vision abilities include close vision, distance vision, and the ability to adjust focus to effectively use mobile devices, and electronic devices such as tablets, iPads, and computer screens., • Ability to work in environments with varying lighting conditions, including both brightly lit and dim lit areas, depending on the operational or performance space setting., • Ability to withstand varying noise levels, including exposure to loud or high noise levels, within performing arts or live events environments. Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $75,000 - $80,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, skills, abilities, and job-related education and training. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: • Creative and collaborative work culture, • Competitive compensation, • Comprehensive health, dental, and vision insurance plans, • Employee Assistance Program- including counseling, wellness programs, and financial support services., • Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars., • Generous Paid Time Off Plan, • Paid Holidays and Personal Holiday Time, • 401(k) retirement savings plan eligibility on your start date with employer match, • Employer-paid disability insurance coverage, • Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts., • Safe and paid parking on-site, • Training and career growth opportunities, • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.

Job DescriptionAbout the Company: This role is ideal for individuals who are passionate about customer service, excel at problem-solving, and thrive in the dynamic environment of a startup. As a key member of our Revenue Cycle team, the Billing Specialist will serve as the primary point of contact for our clients across the nation, managing a moderately high volume of billing-related inquiries. To support our clients in various time zones. The Billing Specialist will report directly to the Revenue Cycle Manager. Available to work the following schedule (hours/days): • Monday to Friday: 9am to 6pm PST (1 hour lunch), • Occasional weekend coverage Responsibilities Include:, • Managing a daily high volume of incoming phone calls, live chat, and emails to resolve patient billing inquiries., • Complete high volume of verification of benefits daily to ensure timely cost of care communication to patients., • Organizes and conveys information clearly and concisely through timely, warm, and precise communication with clients, clinicians, and other Octave employees., • Efficiently works across various platforms to perform eligibility checks, generate invoices/super bills, process and post payments daily, submit insurance claims, and respond to clients' billing inquiries., • Efficiently utilizes multiple software systems to perform eligibility checks, generate superbills, process and post payments, submit insurance claims, respond to patient billing inquiries, and alert management of potential concerns., • Adheres to standard operating procedures to guarantee information is complete, accurate, clear, and concise., • Performs follow-up actions to ensure work quality, task completion, and alignment with individual and department goals, • Communicates effectively with health plans to obtain necessary information and resolve issues., • Handles incoming client inquiries efficiently, ensuring timely responses and applying specialized knowledge for successful resolution., • Actively seeks innovative ways to streamline processes and enhance efficiency as Octave grows.Preferred Qualifications:, • Minimum 2 year experience working in healthcare administration (e.g. front office, insurance or patient billing, medical claims & coding, insurance verification, in-network and out-of-network payers, etc.)., • Google Suite & Apple MacBook experience preferred., • Demonstrated expertise in customer service, emphasizing the importance of delivering exceptional customer experiences and managing effective interactions., • Proficient in written communication, live chat, and phone support., • Exceptional attention to detail., • Superior written and verbal communication skills., • High proficiency in multitasking across various systems., • Adept at managing high volume of incoming client phone calls related to billing and explanations of benefits., • Willingness to undertake tasks beyond the defined role, demonstrating eagerness to learn and grow., • Ability to handle delicate or sensitive situations with discretion and care., • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for zone 1 (all states, excluding those in zone 2 or zone 3, and D.C.) is $23.51 - $25.00 per hour. The salary range for zone 2 (CO, HI, MD, RI) is $25.87 - $26.00 per hour. The salary range for zone 3 (AK, CA, CT, MA, NJ, NY, WA) is $27.00 per hour. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionSummaryThe Senior Engineer I – Mobility is responsible for the design, deployment, and administration of mobile device management (MDM) solutions, primarily using Jamf for Apple devices and Microsoft Intune for Windows and Android. This role ensures the secure and efficient management of mobile and macOS endpoints, aligning with enterprise security policies and compliance requirements. Additionally, this engineer acts as a subject matter expert (SME) in MDM and macOS management, leads technical projects, and provides mentorship to junior specialists. Visa Sponsorship AvailableNo Minimum RequirementsCombination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.Education: Bachelor’s Degree in Information Technology, Computer Science, or equivalent experience.Years of Experience: Minimum five (5) years of experience in endpoint management and desktop administration. -Advanced expertise with Jamf Pro for macOS and iOS device management.•Hands-on experience with Microsoft Intune for Windows and Android device management.•Strong knowledge of Apple Business Manager (ABM) and Google Enterprise Mobility Management (EMM).•Experience with mobile application deployment, compliance policies, and security configurations.•Familiarity with Zero Trust security models and conditional access policies.•Experience with Active Directory, Azure AD, and M365 endpoint security policies.•Basic scripting skills using PowerShell, Bash, or Python for automation.•Knowledge of networking fundamentals (VPN, Wi-Fi, DNS, DHCP, mobile networking protocols). Preferred Requirements•Experience managing enterprise-wide device enrollment, policy enforcement, and compliance reporting.•Familiarity with iOS/macOS imaging techniques and automated device enrollment (ADE).•Hands-on experience with Android Enterprise, or Google Workspace MDM.•Knowledge of enterprise security tools (e.g., CrowdStrike).•Ability to integrate mobile device management solutions with identity providers and security tools.•Experience using ServiceNow or JIRA for ITSM/ticketing systems.•Certifications such as jamf 300/400, microsoft 365 certified: endpoint administrator (MD-102) or ITIL Foundation. Job Duties•Manage and administer Jamf Pro and Microsoft Intune (Endpoint Manager) to enforce security, compliance, and automation policies for iOS, iPadOS, macOS, and Android devices.•Configure, deploy, and manage iPhones, iPads, MacBooks, and Android devices in a corporate environment.•implement automated provisioning for Apple Business Manager (ABM).•Optimize conditional access policies, device compliance settings, and app protection policies across managed devices.•Manage macOS devices using Jamf Pro, ensuring patch compliance, application packaging, and security enforcement.•Support co-management strategies for Intune and Jamf Pro, integrating macOS into enterprise environments.•Troubleshoot Mac authentication, network, and application issues in enterprise settings.•Enforce mobile device security policies, including encryption, endpoint protection, and access control.•Manage Zero Trust security models, identity-based access, and compliance policies.•Work with InfoSec teams to investigate security incidents and improve endpoint protection.•Develop automation scripts (PowerShell, Bash, Python) for device management tasks.•Implement automated patching, policy enforcement, and device compliance reporting.•Optimize software distribution, OS updates, and remote support workflows.•Lead enterprise-wide mobile device and endpoint management projects.•Research and implement new MDM features, automation tools, and security enhancements.•Develop best practices and standard operating procedures (SOPs) for mobile device management.•Act as a subject matter expert (SME) for mobile endpoint management.•Provide mentorship and training to junior specialists on Intune, Jamf, and mobile security best practices.•Develop and maintain knowledge base articles, documentation, and training materials.•Work closely with Security, Networking, Identity & Access Management, and Help Desk teams to resolve endpoint issues.•Act as a tier-3 escalation point for mobile device and macOS-related issues.•Support IT audits, compliance assessments, and risk mitigation initiatives.•Other duties as assigned. Physical RequirementsThe Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office/IT - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 50 lbs. May be required to work various shifts/days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role. Essential Services ProviderAllegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO StatementWe welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/VeteranFor more information, see We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. Process Specialist, Warehousing Role Summary: The Process Specialist, Warehousing plays an integral role in preparing teams for the change management process and driving the transformation and evolution of fundamental supply chain technology. This role will focus on the development of training material with partners, train Hubbers who work in TireHub Logistics Centers to learn new systems, and perform other operational readiness activities as needed to prepare local teams for WMS deployment. The Training Lead works with all project resources and impacted operations to build trust and consistent, productive lines of communication. Reporting to the Process Lead - Warehousing, this role works across physical operations and logical IT processes, to respond quickly to changing business needs & priorities by managing change and improving adoption of new processes. This role rapidly earns trust with both stakeholders and team members and work effectively with cross-functional teams, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety. When you say YES to something bigger • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more! The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: • Establishes and maintains relationships with business and technology stakeholders to drive product adoption and understanding through effective training programs., • Reviews functionality in product demos to ensure the value and quality of features., • Develops, documents, disseminates, and maintains comprehensive Standard Operating Procedures for WMS processes., • Partners with process owners, lead operators, or other stakeholders through training exercises to ensure a sound understanding of new processes and supporting technologies., • Leads any business or operational readiness task related to WMS process adoption, training or improvement (i.e. any advanced process alignment tasks that can be done to get closer to future state now)., • Serves as a super-user and cut-over agent during go-live; and floor support for end-users during WMS cutover and go-live support., • Leads communication efforts in the field to build positive momentum for the WMS program throughout its lifetime., • Analyzes existing workflows and identifies areas for improvement, recommending changes to minimize bottlenecks and streamline operations., • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders., • Monitors the performance of implemented processes, using metrics and KPIs to assess process adoption and effectiveness & adjusts change management strategy as necessary., • Coordinates with the IT department to ensure that technology tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements., • Leads, motivates, influences and supports RDC/TLC teams within a time-sensitive and demanding environment., • Remains currrent on industry trends and best practices. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives, • 5+ years of applicable work experience with a heavy focus on warehouse operations and warehouse management systems, • Experience leading diverse project teams with a proven track record., • Experience with KPI management, • Experience with Process improvement and an understanding of lean methodologies., • Training experience or implementation of new systems, technology, and tools., • BS/BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred, • Proven track record of training program management, process improvement and operational excellence Knowledge, Skills, and Abilities: • Strong leadership and team-building skills, • Demonstrated people skills including influencing skills, listening, and the ability to communicate effectively to diverse groups., • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required., • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions., • Excellent communication, problem-solving, and decision-making skills, • Highly analytical with a keen eye for detail This is a fast-paced and dynamic operating environment requiring commitment, high levels of energy, and an all-in attitude in a culture where we truly look out for, and care for, one another. The position typically works in a field warehouse setting but will occasionally spend time in an office environment, at a desk working on a computer. Note: This job description serves as a general overview of the typical responsibilities and qualifications for a Process Specialist, Warehousing position. Specific duties and requirements may vary depending on the organization, industry, and regional considerations. Location: This position is remote. Salary Range: $69,000 to $86,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview • Jurisdictions: Nevada, • Licenses: NV adjusters license required, • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims., • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution., • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process., • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. • Claims Background: Minimum of 3-5 years of hands on workers compensation adjusting experience including handling a lost time/indemnity desk plus litigation., • Jurisdictional Experience: Nevada Workers Compensation, • Active Adjusters' licenses: NV adjusters license required As a key member of our experienced Claims Adjuster team, you will: • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution., • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants REQUIRED QUALIFICATIONS: • High School Diploma., • Minimum of 5 years related claims experience., • Appropriately licensed and/or certified in all states in which claims are being handled., • Knowledge of accepted industry standards and practices., • Computer experience with related claims and business software. DESIRED: • Bachelor's Degree #LI-HS1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview • Jurisdictions: Nevada, • Licenses: NV adjusters license required, • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims., • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution., • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process., • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. • Claims Background: Minimum of 3-5 years of hands on workers compensation adjusting experience including handling a lost time/indemnity desk plus litigation., • Jurisdictional Experience: Nevada Workers Compensation, • Active Adjusters' licenses: NV adjusters license required As a key member of our experienced Claims Adjuster team, you will: • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution., • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants REQUIRED QUALIFICATIONS: • High School Diploma., • Minimum of 5 years related claims experience., • Appropriately licensed and/or certified in all states in which claims are being handled., • Knowledge of accepted industry standards and practices., • Computer experience with related claims and business software. DESIRED: • Bachelor's Degree #LI-HS1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: * Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. * System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. * Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. * Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. * Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. * IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. * Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. * User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. * Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: * Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). * 3-5 years of experience in IT support or system administration, preferably in a corporate environment. * Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. * Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). * Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. * Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: * Experience with ConnectWise * Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). * Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). * Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights * Competitive benefits package, including medical, dental, vision, and life insurance * 401k match * Flexible PTO * 10 Holidays including your Birthday and a Floating Holiday! * Gym reimbursement * Amazon Prime reimbursement * 40 Hours for Volunteer Time * Paid Maternity and Paternity leave * Paid certifications * Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR ptghhGAYFq

Job DescriptionDescription: Position Overview: Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy. Essential Job Functions: • Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms, • Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention, • Maintain accurate records of support history and resolution with end users, • Identify and report to management any recurring support issues, • Diagnose and resolve technical hardware and software issues, • Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce., • Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly, • Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously, • Report all potential integrity breaches, unresolved issues, problems or requests to management, • Apply updates to end users and ensure all devices are protected with up-to-date virus protection, • Assess IT needs for end users – including center staff – and report to IT Manager/Director on an ongoing basis, • Relocate IT/Phone equipment as requested by Department Managers, • Remain current with system information, changes and updates, • Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups, • Develop an understanding of our business processes and how they correlate to our CRM and IT processes, • Any other assigned duties, • Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven, • Ability to remain patient and calm when dealing with end users at all levels, • Strong customer service skills and the ability to communicate technical information to non-technical users., • Must be trustworthy with an understanding of confidentiality., • Must possess strong attention-to-detail skills, • Able to work independently as well as within a team, • Manage multiple priorities effectively, • Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment., • Proficiency in troubleshooting hardware and software issues., • Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce)., • Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS)., • Experience with both Windows and Mac OS platforms, • · Associate's degree or Trade School preferred or equivalent work experience in Information Technology, • · 2+ years of previous helpdesk experience

Job DescriptionSalary: $34,000 $39,000 • Are you the kind of person who always catches the perfect moment before anyone else even notices it?, • Does your brain immediately jump to this would make a great TikTok/IG Reel whenever something funny, touching, or aesthetic happens?, • Do you love telling stories through real-time content, customer interactions, and behind-the-scenes caf magic? If that sounds like you, we want to meet you. Were looking for a Content & Community Assistant who can help bring the Mothership universe to life someone who thrives in the energy of our cafs, understands digital culture, and knows how to transform everyday moments into beautiful, authentic, scroll-stopping content. This isnt a corporate desk job. This is an on-your-feet, in-the-cafs, in-the-community creative role. You will be the camera, the storyteller, the curator, and the trend-hunter guiding how Mothership shows up online. Compensation:$34,000 $39,000 / year based on experience Benefits: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Paid Time Off About Us Mothership Coffee Roasters is a women-owned, community-centered brand fueled by kindness, empowerment, creativity, and coffee culture. We are built on the belief that real stories and real people are what make a brand shine. If youre looking for a corporate marketing internshipthis isnt it. This role lives in the heartbeat of our cafs: the laughter of baristas, the beauty of a perfect pour, the joy of customers, and the community we serve every day. Authenticity is our aesthetic. Storytelling is our strategy. The community is our content. THE ROLE Your mission is to capture the soul of Mothership Coffee in real time. Youll be filming on your phone, editing short videos, taking photos, talking to baristas, resharing customer content, engaging online, and staying ahead of trends. Youll help amplify what makes our brand so special the people, the emotion, the culture, and the everyday moments that deserve to be highlighted. This role blends creativity, organization, and connection. Youll work closely with the COO, caf teams, and marketing department to build a digital presence that feels warm, real, and uniquely Mothership. DUTIES & RESPONSIBILITIES Real-Time Content Creation • Capture photos and videos directly from our cafs, team gatherings, events, and production spaces., • Edit short-form videos using CapCut and create branded visuals using Canva., • Keep a pulse on TikTok and Instagram trends., • Quickly identify which trends fit our brand and execute fast, on-brand versions., • Curate user-generated content from customers, baristas, and partners., • Reshare stories, repost tags, highlight guest experiences, and uplift our communitys voice., • Maintain organized content libraries using Google Drive and iCloud Photos., • Ensure all content reflects Motherships warm, empowering, inclusive brand., • Represent our cafs with authenticity, positivity, and respect., • Collaborate with baristas and caf teams to capture real moments not staged or corporate-feeling footage., • 13 years of experience in marketing, social media coordination, or digital content creation., • CapCut, • Canva, • iPhone photography/videography, • Google Drive + iCloud Photos, • Sprout Social (plus if experienced), • Asana, • Strong understanding of social media trends, short-form video formats, and community-style content., • Comfortable working in cafs, talking to people, and capturing content in the moment., • Friendly, kind, creative, observant, and aligned with a women-led, empowerment-driven brand. KPI • Real-Time Content Production: Daily and weekly capture of authentic caf moments., • Trend Responsiveness: Ability to quickly recreate or adapt new viral formats., • Community Engagement: Growth in UGC shares, tagged content, and audience interaction., • Publishing Cadence: Consistent posting schedule and well-organized content pipeline., • Brand Consistency: Visual and verbal alignment with Motherships culture and vibe. At Mothership, content isnt staged. Its real life warm, human, funny, beautiful, and honest. If youre ready to help us capture the magic of our cafs in real time and make our community feel seen, we want you on our crew.

Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Junior System Administrator to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. "Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families. We offer: • Paid Time Off, • Sick Days, • Paid Holidays, • 401k match + Pension, • Full Medical, Dental & Vision + HSA, • Mental health care coverage, • Life Insurance, • 4 or more years Information Technology work experience, experience in System Administration, Help Desk Support or an IT Installation Team preferred, • Team-oriented, strong communicator, • Excellent customer-facing interaction, • Certification or equivalent work experience or ability to get certification within 1 year:, • CompTIA Security + (or equivalent), • CompTIA Server + (or equivalent), • VMWare VCP-DCV, • MS Azure Admin AZ-104 (or equivalent), • Basic knowledge and some hands-on experience with Windows Server and Active Directory., • Ability to add/remove OUs, Users, Groups, Computers, • Ability to create basic GPOs, • Basic knowledge and hands-on experience troubleshooting, patching, and administering virtual machines in VMware or Hyper-V, • Knowledge and ability to install and implement hardware or software RAID configurations, • Knowledge of troubleshooting process and procedures (in relation to the OSI model), • Associate knowledge of Microsoft O365 products, • Associate knowledge of Google G-Suite, • Associate Knowledge of Azure Active Directory, • Associate knowledge of Azure or AWS virtual environments, • Associate knowledge of LAN, WAN, VLAN, and VPN network technologies, • Associate knowledge of Backup systems (ex: Datto, Veeam, StorageCraft), • Associate knowledge of Network Storage device (SAN and NAS), • Associate knowledge of end-point security applications (anti-virus solutions), • Associate knowledge of PowerShell is a huge plus! Preferred skill, • Associate knowledge of Linux or Apple iOS is a huge plus! Preferred skill, • Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices, • Troubleshoot, configure, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs, • Administer MS Office 365, Google G-Suite or other 3rd party e-mail providers, • Administer VMware and Hyper-V virtualization instances to include virtual machines, • Administer Active Directory and Group Policy in Windows Server OS, • Troubleshoot basic server roles and features (File, Print, Web, DHCP, DNS, Domain Control Servers), • Troubleshoot, update and/or modify Azure configurations to include Azure AD, • Troubleshoot basic TCP/IP, DHCP, DNS protocol issues, • Troubleshoot, and install RAID configurations based on customer needs and requirements, • Troubleshoot, configure physical server hardware to ensure optimal performance and usability, • Build physical servers to include installing drives, memory and processors and other accessories, • Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective, • Manage small to medium sized projects with minimum assistance from higher level engineers, • Act as a Tier 2 escalation point for the resolution of complex issues and incidents that exceed Tier 1 skills or require higher level attention, • Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements, • Provide on-call support as part of a scheduled rotation with other team members (this program is voluntary until such time that sufficient volunteers are not available), • Respond to incidents or service requests via phone, chat, E-mail or ticketing system., • Use expeditious resolution strategies to improve customer service, perception, and satisfaction, • Exercise sound judgement and creativity to prioritize outstanding support requests or incidents Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation Visit our website: lesolson.com Job Posted by ApplicantPro

Job Description Job Description Job Title: Regional Technical Support Specialist Department: Information Technology Reports to: Technical Support Supervisor FLSA Status: Non-Exempt Position Summary: This position is responsible for providing caliber high-level daily support to all DLC. Work with DLC-IT Team to make sure all new technology setups at the store level are fully deployed and Functional. Prime responsibility is also to support software, hardware, and network assistance. The Regional Technical Support Specialist must rely heavily on experience, knowledge, and judgement as well as pre-established procedure and instructions to identify, research, and resolve technical problems present through Help Desk tickets, and will document, track, and monitor the problems to ensure a timely resolution. Essential Duties and Responsibilities: • Must be able to work between 8:00 a.m. to 5:00 pm during Office and Store's business hours. Requires to be on-call and availability on weekends, after hours support, • Be able to travel to stores in 'DLC Tech van' around SNV and take ownership of each store's daily IT operations., • Be able to travel to NNV, Utah, Wisconsin store fronts., • Be able to support stores in SNV, NNV, Utah and Wisconsin remotely using remote access connections., • Troubleshoot and resolve trouble tickets related to issues with hardware, software, phones, and the network., • Verify with the store and user that the issues have been resolved and update the ticketing systems., • Communicate plan progress and issues in a timely manner to reporting Manager, • Performs other duties or special projects assigned, • Ability to complete multiple simultaneous projects in a timely manner, • Assist DLC users in a professional and service driven manner., • Follow internal DLC policies and procedures, as well as external compliance regulations to avoid vulnerabilities and ensure that DLC used technology meets compliance standards, • Assist other members of the IT department to complete assignments, projects, to meet goals and objectives, • Be able to provide weekly updates to reporting Manager Additional Duties: Additional duties are required when there are times that Wisconsin support is less and need to help with DLC other region IT support. • Be able to support IT tickets SNV, NNV, Utah and Idaho remotely using remote access connections., • Be able to help with DLC_ Facility when additional help is needed., • Be able to perform monitoring and maintenance on all DLC workstations using Ninja One., • Be able to perform Bitdefender monitoring and maintenance on all DLC workstations and support. Requirements for Education and/or Experience: • Degree in Technology and related discipline required or equivalent experience., • Proficiency in Microsoft Windows 11 Pro, Microsoft 365, • Expertise in Microsoft Azure Cloud computing user's setup, Office 365 mailbox setup., • Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc., • Working knowledge with Network switches, Firewalls and Wireless devices. Essential Requirements for Education and/or Experience: • Must have 4-5 years in Tech field service and support / help desk experience, • Must have the experience of providing previous excellent customer service to DLC users, • Must have worked independently and in a dynamic and fast paced environment, • Must have demonstrated strong communication, interpersonal, and analytical skills, • Handyman or other Facilities experience a plus, • Industry certifications (A+, Net+, MOS) are a plus, • Experience with Ghost imaging, phone and data cabling, and analog phone systems a plus Specialized Knowledge/Beneficial Skills and Experience • Working knowledge of Microsoft Windows 7, Windows 10 Pro, Office 365, • Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc.), • Good oral and written communication skills, • Good investigative and customer service skills, • Flexible with processes and the opportunity to create new processes, • Able to adapt and learn quickly, • Friendly attitude and excellent interpersonal. Abilities: • Requires ability to lift 35 pounds., • Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations., • Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires travel to multiple sites and locations. What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone." "There are a lot of opportunities to grow in this company." What are you waiting for? APPLY ALREADY! Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Job Description The IT Support Technician is responsible for providing day-to-day technical support across the company’s corporate office and multiple site locations. This includes provisioning and configuring hardware, supporting network connectivity, managing user accounts, and performing routine maintenance to ensure a secure and efficient technology environment. This is a hands-on role ideal for someone with strong troubleshooting skills, excellent customer service, and the ability to travel between sites to support operations. Key Responsibilities • Provision, configure, and deploy new computers, monitors, and peripheral equipment., • Set up and maintain internet connections and network devices across various locations., • Assign and manage company email accounts, passwords, and user permissions., • Perform routine system updates, software installations, and security patches., • Respond to help desk tickets and support requests in a timely and professional manner., • Troubleshoot and resolve hardware, software, and connectivity issues for end users., • Maintain accurate records of assets, configurations, and technical documentation., • Coordinate with third-party vendors or ISPs as needed for installations or support., • 1–3 years of IT support experience in a business environment., • Strong knowledge of Windows OS, Microsoft Office, and cloud-based tools (e.g., Microsoft 365)., • Basic networking knowledge (IP addressing, routers, modems, Wi-Fi setup)., • Experience with provisioning tools and remote desktop/support platforms., • Excellent problem-solving and interpersonal skills., • Ability to lift and install equipment, and to travel to field locations when needed. Preferred Qualifications • Experience supporting multi-site operations, such as retail, hospitality, or service centers., • Familiarity with IT asset management tools or ticketing systems., • A+ or CompTIA Network+ Certification (not required, but helpful).

Job Description This position is for an IT Help Desk team member of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT. Roles and Responsibilities: • Support the NCR Aloha POS systems., • Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits., • Repair and upgrade computers and laptops as needed. Build and deploy new systems when required., • Install software applications to IT department specifications., • On-call rotation: providing remote and onsite support after normal business hours as needed. This is a seven-day responsibility – most of which is on the weekend., • Pull and terminate network cable runs and camera cable runs as needed., • Install network cabinets and network related equipment., • Support our digital surveillance environment (cameras, DVRs, etc.)., • Windows 11/10, reinstall OS on laptops/desktops via Microsoft’s installation process or an imaging process., • PC hardware repair experience., • MS Office Suite Products., • Basic network, TCP IP V4, POE Ethernet switch, Wi-Fi, router experience. Demonstrate (explain) IPV4 networks and what the different configuration components mean., • Desktop/server remote control software experience., • CAT 5e/6 network and camera cabling, terminating ends, testing, and troubleshooting., • Knowledge of broadband circuits, analog telephone lines and troubleshooting telecom outages., • General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing)., • A+ certification., • Point of Sale device/system experience., • Self-motivated., • Be very comfortable with air and ground travel; could travel 1 – 2 weeks at a time plus day trips., • Team player, personable, energetic, approachable., • Ongoing willingness to learn and assist with documentation., • Ability to drive a car, their own car, and has a good driving record., • Outstanding and professional customer service skills; be very comfortable conversing with customers., • General knowledge of tools/power tools, ladders., • Ability to lift 50 lbs., • Comfortable accessing building roofs. We use eVerify to confirm U.S. Employment eligibility.