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Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Paid time off, • Training & development D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals. At D1, our promise to our athletes is: You pick the goal, we help you get there and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. Company Overview • Motivate and inspire all to be their best and achieve their goals through training with world-class coaches., • The culture of D1 separates us as we are all driven to help those around us., • D1 is passionate about impacting and changing lives.Key Skills Required For the Position:, • SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with., • LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to assist in weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & help lead the team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role while), • FINANCE. You need to have the ability to understand the facility P&L. You will meet with the GM and ownership monthly to review your budget vs what actually happened line item by line item., • SUPPORT and ASSIST: Fully support the GM in all business functions., • ACCOUNTABILITY: Participate in the weekly meeting with Regional Business Coach and Ownership.This Assistant General Manager Can Expect:, • To join a fun team that understands how to WORK & PLAY hard., • To help facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring the team to take action on key changes., • To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc., • Drive Sales by running the D1 play, national promotion participation, and enhance the customer service experience., • Assisting with member progress check-ins, • Setting up new memberships in the POS system, • Collecting and processing payments, • Providing front desk sales and information, • Assisting with special events, • Assisting the managing of all salesQualifications, • Associate degree, • 3 years of management and sales experience, • Can out-sell anyone in the room & loves to do it, • Knowledge of gym and retail operations, • Positive and energetic personality with a can do attitude, • Is a manager who will be the first one in & the last one to leave, • Knowledge of Mind Body POS is a plus

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Paid time off, • Training & development D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals. At D1, our promise to our athletes is: You pick the goal, we help you get there and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. Company Overview • Motivate and inspire all to be their best and achieve their goals through training with world-class coaches., • The culture of D1 separates us as we are all driven to help those around us., • D1 is passionate about impacting and changing lives.Key Skills Required For the Position:, • SALES! You should be able to walk in on day one & close over 50% of the leads you sit down to meet with., • LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to assist in weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & help lead the team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role while), • FINANCE. You need to have the ability to understand the facility P&L. You will meet with the GM and ownership monthly to review your budget vs what actually happened line item by line item., • SUPPORT and ASSIST: Fully support the GM in all business functions., • ACCOUNTABILITY: Participate in the weekly meeting with Regional Business Coach and Ownership.This Assistant General Manager Can Expect:, • To join a fun team that understands how to WORK & PLAY hard., • To help facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring the team to take action on key changes., • To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc., • Drive Sales by running the D1 play, national promotion participation, and enhance the customer service experience., • Assisting with member progress check-ins, • Setting up new memberships in the POS system, • Collecting and processing payments, • Providing front desk sales and information, • Assisting with special events, • Assisting the managing of all salesQualifications, • Associate Degree, • 3 years of management and sales experience, • Can out-sell anyone in the room & loves to do it, • Knowledge of gym and retail operations, • Positive and energetic personality with a can do attitude, • Is a manager who will be the first one in & the last one to leave, • Knowledge of Mind Body POS is a plus

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: As a Business Development Representative at ISG Technology you are responsible for identifying and developing new business opportunities, building strong customer relationships, and promoting IT Solutions that help organizations thrive. This role combines proactive outreach, strategic selling, and a passion for technology to drive revenue growth and deliver exceptional value to our clients. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will manage and grow existing accounts utilizing the strength of your CUSTOMER SERVICE SKILLS to: • Grow new business by cultivating long-term relationships with customers by maintaining contact to propose new solutions to needs., • Consult with both customers and prospects to assess their business needs., • Identify and promote sales opportunities to prospects., • Assisting in the development and implementation of sales enablement strategies to improve sales team efficiency, effectiveness, and performance., • Assisting in the development and maintenance/management of sales enablement materials, including playbooks, sales scripts, presentations, and collateral., • Prospect for new business through customer touchpoints including calls, emails, marketing activities, and virtual meetings (SDR)., • Build and grow relationships with net new prospects., • Understand customer needs by researching current and potential clients and positioning ISG’s offerings as the ideal solutions., • Educate customers on the value of partnering with ISG Technology and the broader benefits of our industry-leading technology services., • Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion., • Collaborate with IT and cross-functional teams to integrate the CRM system with other business tools and platforms., • Collaborate with sales leadership to establish and document sales methodologies, best practices, and standard operating procedures., • Coordinate with sales managers to ensure smooth onboarding of new hires, providing them with the necessary training and resources., • Work closely with marketing, product management, and other teams to align sales enablement initiatives with overall business objectives., • Collaborate with marketing to develop sales enablement content and campaigns that support the sales process., • Act as a liaison between sales and marketing primarily, and other departments, ensuring effective communication and knowledge sharing., • Conduct regular audits and assessments to identify areas for improvement and provide recommendations for enhancements., • Research, build, and implement improvements in sales and marketing operations., • Assist in keeping ConnectWise, HubSpot and/or other data systems current with accurate information., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification and work experience requirements: • Hold a high school diploma or equivalent required., • Bachelor’s Degree in Business or related field preferred., • Previous work experience in sales or customer-facing roles typically gained over 2-5 years., • Have experience and working competence in computer skills including CRM software, internet software; spreadsheet software; word processing software; virtual meeting software, email and communications software and PC knowledge and understanding of basic technology components., • Have a proven track record of successfully selling advanced technology solutions., • Travel to client sites required; hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: • Owner of Technical Pre-Sales and Related Process, • Solution Design – Managed Recurring Revenue (MRR), and Professional Services (PS) Revenue, • Client Presentations, Assessments, Solution Reviews The Solutions Architect Team is the safeguard between the sales and project delivery teams and is one of the keys to project profitability. The Solutions Architect Team not only helps educate and train ISG’s sales staff in setting appropriate expectations regarding the benefits of technology solutions with their prospects and clients but is also instrumental in working with vendors and partners to design appropriate solutions to meet client needs and putting together scopes of work and proposals and assisting in the project plan creation process. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: • Obtaining a clear understanding of ISG vision and role objectives., • Assisting our clients and perspective clients on developing a strategic roadmap to support their business and strategic technology initiatives., • Perform thorough project handoff to the Project Management Team, Resource Engagement Coordinators, Implementation Engineers, DCS Operations Manager, and any other resources to ensure seamless delivery of projects., • Contribute to the achievement of all individual, team Managed Services goals, and professional services goals such as: Time Entry, Deliverable SLA, Technical Notes, 1:1 Meeting, Continuous Improvement, Customer Satisfaction, and Lead Generation., • Work with appropriate members of the sales team to support the sale of advanced technology and ISG Managed Services solutions., • Properly follow all team policies and procedures., • Support the company by completing other duties as assigned. You will use your TECHNICAL SKILLS to: • Design and architect advanced technical solutions, which includes, but is not limited to, developing proposals, scopes of works, service delivery proposals, and other necessary service documentation., • Design and architect managed services solutions, including proposals and MRR agreements for the managed services portfolio and support client sales presentations., • Stay informed of new solutions and available technologies through available industry resources, existing engineering staff and customer requests to maintain strategic relevance to our customers., • Attend and participate in presales meetings as technical design facilitator., • Maintain a strategic understanding of ISG-provided products and services and the results they can deliver for customers., • Participate in available technical training as deemed necessary by ISG., • Achieve the assigned presales performance expectations and continued technical skills development; as well as, expected level-appropriate customer service, soft skills, and other related skillsets., • Sustain an appropriate level of customer satisfaction and help facilitate resolution of technical sales problems on all supported products., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: • Technical Bachelor’s Degree, or equivalent., • Minimum of 5+ years’ experience in MSP Solution Architect or related roles., • Professional Level Certifications across one or more technologies, such as, storage, compute/servers, networking, wireless, unified communications, and security., • Strong experience in Microsoft products and online solutions, especially in Office 365, Microsoft 365, Skype for Business, SharePoint Online, Azure, Power BI, Enterprise Mobility Suite, and Dynamics 365., • Hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead them through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs. Location: Robert J. Dole VA Medical Center - Wichita, KS Responsibilities: • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction., • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components., • Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests., • Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services., • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation., • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Utilize debugging protocols and processes., • Troubleshoot problems and issues identified by customers and implement corrective actions quickly., • Facilitate equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment., • Active listening: Understand customer needs and concerns fully before responding., • Clear verbal and written communication: Explain technical issues in simple, customer-friendly language., • Empathy: Show understanding and patience with frustrated or non-technical customers., • Relationship building: Develop trust and rapport with customers and colleagues., • Proactive attitude: Anticipate customer needs before they escalate into issues., • Continuous improvement: Seek feedback to improve both personal performance and customer experience., • A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week., • Overtime is not authorized for any work to include this surge capacity., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation. • Yearly Flu Vaccination, • Tuberculosis testing with a negative result The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-BW1 #kentro

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Responsible for the execution of projects and break/fix support across System/Platforms disciplines. The Systems Engineer III will provide broad technical expertise across all disciplines mentioned. Project execution will be overseen by Product and Practice Leads. The role requires a comfort level of communicating professionally across different internal and external organization levels. Primary working relationships with the Sales, Service Delivery, and other groups within ISG, as well as interacting directly with ISG customers. This role also has working relationships with vendors that ISG partners with, to ensure that the team stays current with new vendor technologies and capabilities. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You will utilize your ADMINISTRATIVE SKILLS to efficiently: • Ability to create and implement detailed action plans., • Work both independently and as a member of a team for project execution., • Collaborate with Senior Systems Engineers and Lead Systems Engineers to provide solutions to challenging problems., • Participate in team training programs in order to maintain standards of the team., • Participate in rotation of after hours on call support., • Ability to communicate and present objectives verbally and in writing to a variety of audiences., • Ability to work independently in a self-directed manner and collaboratively as a team leader or member., • Successfully execute implementation projects for all sizes of ISG customers., • Provide technical expertise across a broad range of solutions and products., • Provide pre-sales technical support to pre-sales team as needed., • Provide technical guidance on scopes of work as needed, create/present project handoff technical documentation and create/maintain client documentation., • Provide break/fix support to ISG customers., • Attend client opportunity meetings as a technical engineer., • Develop and maintain positive relationships with vendors and keep current on technology products., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Bachelor’s Degree, or Associate’s Degree with equivalent experience required., • Minimum of 6-8 years of experience work with systems environments required., • Experience working with standard sales methodologies and supporting tools and applications required., • Previous leadership experience preferred., • Implements and maintains systems environments, including but not limited to:, • Competent in the following technologies:, • Virtualization, • Server/compute, • Storage, • Backup and Replication / BC/DR, • Microsoft Stack, • Security, • Competent with Visio Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: • Meet / Exceed Sales Goals, • Nurture Clients to Grow ACV, • Ensure Alignment to Tech Stack What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will utilize your ADMINISTRATIVE SKILLS to efficiently: • Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion, • Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.), • Developing a robust prospect pipeline by reaching out in both traditional means and looking for new ways to identify and qualify potential clients and business opportunities. This might include establishing meaningful meetings, sales campaigns, educational events, phone calls, emails, attending community events and other creative approaches that lead to client/prospect lead development. Effectively, sales activities lead to MEETINGS, which lead to OPPORTUNTIES, which lead to DEALS., • Identifying client needs and suggest appropriate products and services; prepare formal proposals in response to RFPs., • Proactively seeking new business opportunities in the market, as well as upsell and cross-sell to existing clients, • Leading negotiations, coordinating complex decision-making process, and overcoming objections to closure, • Develop and maintain positive relationships with vendors, • Participate in internal meetings, • Grow existing business by cultivating long-term relationships with customers by maintaining contact to propose new solutions to ongoing or newly developing needs, • Consult with customers to assess their business needs, • Identify and promote sales opportunities to existing customers, • Follow up with customers post-installation for feedback, • Communicate details of technology implementation to service and purchasing departments, • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification and work experience requirements: • Hold a high school diploma or GED; Bachelor’s degree preferred, • Have 2-3 years of successful outside sales experience, • Have experience and working competence in computer skills including CRM software, internet software; spreadsheet software; word processing software; virtual meeting software, email and communications software and PC knowledge and understanding of basic technology components, • Have a proven track record of successfully selling advanced technology solutions, • Travel to client sites required; must possess valid driver’s license and driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Responsible for performing daily accounting activities; ensuring that proper accounting and recording of company transactions are performed in an accurate and timely manner. Responsible for cash reconciliation activities, accounts payable processing, accounts receivable processing and collections. Responds to inquiries and contacts other departments and/or vendors and customers to resolve a variety of problems. Assists in performance of various clerical duties. Maintains policies and procedures necessary to ensure compliance with rules and regulations and proper system of internal controls. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver quarterly goals on a consistent basis. You will utilize your ADMINISTRATIVE SKILLS to efficiently: • Obtain approval and general ledging coding for vendor bills., • Calculate and record use tax on vendor invoices, as applicable., • Process payments for customer invoices., • Research and resolve invoice discrepancies., • Follow up with customers on past due/disputed amounts and work with other personnel to resolve issues., • Research and resolve invoice/bill discrepancies., • Maintain vendor and customer information and prepare annual 1099 forms., • Prepare monthly GL account reconciliations., • Compile and prepare reports/schedules related to internal and external audits as required., • Provide data entry assistance for posting, accounting information such as journal entries., • Assist in development of internal financial policies and internal controls., • Assists in month and year-end closings., • Provide assistance with questions relating to general ledger entries and departmental expenses. Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations. Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals. Leadership – Lead people and get results through others in a positive and inspiring manner. Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support – Follow company policies and procedures and complete other duties as assigned. Judgment – Include appropriate people in decision-making process. Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identify external threats and opportunities and adapt strategy to changing conditions. Planning and organization – Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented – Manage and follow through on multiple tasks, items, and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. You will meet the following educational, licensing, certification and work experience requirements: • Associate’s Degree in Accounting or related field required, Bachelor’s Degree is preferred., • 2+ years of accounting experience required., • Knowledge of Generally Accepted Accounting Principles (GAAP)., • Must have strong skills in Microsoft office software (excel, word, outlook)., • Skilled in using accounting software., • Ability to manage multiple projects and ongoing tasks while consistently meeting deadlines., • Ability to keep data, files, and all other company information confidential. Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges., • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job Description Nurse Practitioner – Botox, Fillers, & Advanced Aesthetic TreatmentsKellogg Clinic Wichita, KS Are you the go-to injector in your circle? Do you live for full-face rejuvenation, harmonized profiles, and that moment when your patient lights up in the mirror? If you’re confident in both your injection artistry and your consultation/sales skills, we want you on our team. Who We Are The Kellogg Clinic is a modern, high-energy med spa in Wichita, KS, delivering top-tier results in aesthetics and wellness. Our culture is: * Fast-paced * Collaborative * Client-obsessed We’re growing quickly and looking for an experienced Nurse Practitioner Injector to help us take things to the next level. Who You Are * Advanced injector skilled in full-face balancing, microdosing, Sculptra, profile harmonization, and combination therapy * Confident in consultations — you can educate, recommend, and close without being pushy * Obsessed with patient safety, natural results, and continuous learning * Bring positive, magnetic energy to every appointment * Ready to grow a loyal client following and make serious income doing what you love What You’ll Do * Perform neurotoxin, dermal filler, Sculptra, PRF, and other injectable treatments * Conduct patient consultations: assess, plan, educate, and convert with confidence * Build and maintain your own client base — with full marketing & front desk support * Track performance, hit goals, and earn bonuses * Stay current with industry trends, trainings, and product launches What You’ll Get * $75k-$100K salary! * Access to advanced trainings and the latest product launches * Freedom to help shape treatment protocols * Dedicated marketing to grow your personal brand & bookings * A fun, supportive team that celebrates wins together Apply now and bring your skills, artistry, and energy to a med spa that values excellence — and rewards it.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1. Client Relationship, 2. Recurring Financial Metric for Assigned Account(s), 3. Continuous Improvement, 4. Maximize Service Offerings Provided to All Clients Through Providing Recommendations to Team, 5. Service Delivery and CSAT for Assigned Account(s) Job Summary: Technical Account Manager I (TAM) will have overall responsibility for an account or set of accounts as assigned. The TAM will be the primary Services contact for the client and the Account Executive for assigned client activities. The TAM will have responsibility for day-to-day account leadership and for client presentations related to ISG services, escalation resource for clients and ISG related actions as required. The role will liaison for all project activities from any ISG resource assigned to the clients that are supported by the TAM. Job duties also include end to end responsibility for delivery of service, SLA analysis and reporting, financial analysis, and customer satisfaction. Ongoing review to ensure all ISG service catalog offerings are being evaluated to implement to client (cross-sell) and working with delivery team to maximize account profitability targets. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: • Supporting Account Executive to ensure client reviews are performed as required contractually and per governance model. Includes all operational and strategic client meetings. Monthly and Quarterly Business Reviews and ownership of all content related to services, operations, strategic technology recommendations and support presentation to client., • Partnering with Solutions Architects to build and maintain assigned client technical roadmaps., • Actively participating in monitoring of assigned client’s technical projects with the Project Manager and technical team to ensure service delivery standards., • Leveraging business and technical knowledge and expertise to drive business process improvements., • Perform various administrative tasks as needed, including logistics for meetings and workshops, room bookings, catering, and visitor registration., • Interact closely with finance team to analyze ongoing financial reporting / charging and maximizing profitability for account(s)., • Coordinate meetings with customers, internal and cross-functional teams. Generate meeting materials and produce post-meeting deliverables., • Effectively work with teams to identify / mitigate delivery risks and participate in the creation of risk mitigation plans., • Collaborate across all business units to control resource requests while aligning to budgets and project plans, • Demonstrate a commitment to ISG Technology’s Core Values., • Assure all onboarding activities, quality, and signoff on go-live as required for account(s)., • Manage day-to-day execution of project workstreams. Assist with the planning, tracking, documentation, and status updates for the project. Facilitate the definition of project scope, goals, and deliverables for specific projects, as assigned., • Maintain a full understanding of each Managed Services solution including technical design, financial modeling, and contractual terms and conditions for each client., • Interact with leadership from delivery organization(s) supporting accounts to ensure proper delivery quality and services based on scope of services agreement., • Ensure proper change management review and approval for any client related changes across services., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, operational, and technical service presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Bachelor’s Degree or equivalent experience required., • Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4-6 years required., • Minimum 2 years’ experience in an external or internal customer service delivery position., • Experience working for an established managed or cloud services provider (MSP/CSP) preferred., • Have a working knowledge of Microsoft Office Suite (Word, Excel and Outlook)., • Have a working knowledge of ConnectWise (or ITSM tooling as required), InfoSight, Auvik and CW RMM outputs, or related technologies is preferred., • Have a working knowledge of multiple MSP Cloud based administration and licensing portals; Microsoft, Auvik, CW RMM, Barracuda, Webroot, FortiEDR, Knowbe4, and others is preferred. Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: • Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required., • Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues., • Manage and prioritize complex, changing workloads in a challenging technical environment., • Complete ConnectWise data entry in an accurate and timely manner., • Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: • Respond to and troubleshoot unique customer issues., • Manage tickets based on priority and SLA., • Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:, • Auvik, • Cisco, • Citrix, • Fortinet, • HP, • Microsoft, • RMM, • Veeam, • VMWare You will use your CUSTOMER SERVICE SKILLS to: • Communication with customers about existing tickets and inform them of the plan to address them., • Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations. Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support – Follow company policies and procedures and complete other duties as assigned. Judgment – Include appropriate people in decision-making process. Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented – Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: • High School Diploma or GED required., • A minimum of 3-5 Years of similar or related experience., • Working knowledge of networking., • Working knowledge of systems administration., • Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure., • Demonstrated attention to detail with excellent organization and time management skills., • Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique., • Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves., • Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation., • “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job Description The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter. About our 2026 Summer Internship Program Join our summer internship program, spanning from May 26th, 2026 to August 7th, 2026. Gain invaluable experience through meaningful projects alongside our innovative, solutions-driven teams. Elevate your professional growth with opportunities for professional development, senior leadership Q&A, volunteer initiatives, networking/social events, and more! What You Can Expect Working in the IT Support Specialist Intern Position As an IT Support Specialist Intern, you will gain hands-on experience providing technical assistance to end users across a variety of systems and devices. In this role, you will assist with on-site and remote support, troubleshoot hardware and software issues, and help maintain reliable IT operations across the organization. You will work closely with experienced support specialists to resolve tickets, document solutions, and participate in larger IT projects such as system upgrades and cloud migrations. This internship offers an opportunity to develop real-world IT skills while delivering professional, customer-focused support in a fast-paced environment. Responsibilities • Provides technical support on-site and remotely; assist walk-in customers as needed, creating tickets for all issues., • Responds to and resolves IT support tickets within the defined SLA, ensuring timely resolution and communication., • Troubleshoots issues with laptops, desktops, printers, networks, servers, phones, and tablets., • Shadows support specialists in troubleshooting network connectivity and system access problems., • Assists with managing IT equipment inventory, including tracking, organizing, and updating asset records., • Maintains a customer-focused approach by communicating clearly and professionally with end users., • Conducts basic and intermediate training sessions for end-users., • Contributes to larger IT projects such as system upgrades, equipment installations, cloud migrations, and more.Minimum Qualifications, • Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field., • Basic understanding of computer hardware, operating systems, and networking concepts., • Strong interest in IT support and problem-solving., • Excellent communication and teamwork skills., • Ability to manage time effectively and maintain attention to detail., • Proficiency with Microsoft technologies including Windows OS, Microsoft 365, and Active Directory., • Ability to work independently and manage multiple priorities., • Valid driver’s license with reliable transportation.Preferred Qualifications, • Familiarity with Microsoft 365, Windows OS, or help desk tools., • Previous internship, school project, or part-time experience in IT support., • CompTIA A+ or similar entry-level certification (in progress or completed)., • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work., • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to Department/Division: Information Technology Reports to: IT Helpdesk Supervisor Location: Wichita, KS Position Type/Hours: Full-time | M-F | 8:00a – 5:00p Shift: 1st Overtime: As Required Travel Requirement: Less than 25% FLSA Status: Non-Exempt About The Company Rooted in real estate, an industry the company has been involved in since 1986, LANGE has constantly evolved to continue to meet the growing needs of those it serves. Today, the company has branches in portable storage, blast-resistant buildings, asset-based financial solutions and diversified leasing programs. However, through it all, LANGE has remained true to its guiding purpose of providing unique, industry-leading products and services while doing so with integrity and a commitment to its growing family of employees. For more information, visit

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