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Job DescriptionDescription: Organization Info: RAMP Disability Resources & Services is a non-residential Center for Independent Living with a mission to build an inclusive community that encourages individuals with disabilities to reach their full potential. RAMP’s work is guided by our commitments to inclusion, participation, accountability, and autonomy. Purpose of Position: To perform full-time receptionist duties for the agency, to be an information and referral source for all staff and the community, and to provide clerical support. Reporting Structure: Reports directly to the Administrative Manager. Position Location: Rockford, IL Requirements: Primary Responsibilities Reception of visitors and incoming phone calls: • Set the tone of being welcome and willing to assist anyone calling or visiting RAMP., • Encourage a culture of assisting all callers/guests, no matter the request, referring them properly., • Ensure kind and clear transfer to appropriate staff when a visitor or caller needs assistance., • Retrieve and respond to messages from the answering system and change the greeting on the answering system as necessary. Information and referral source for the community and staff: • Research and be ready to answer questions that staff, consumers, Board members, and the public may have concerning RAMP, using appropriate RAMP branding language., • Be knowledgeable of or willing to research other community services and programs., • Enter referrals into the database and submit them to the appropriate supervisor for delegation., • Refer questions and calls to specific personnel only after you have attempted to assist the caller or visitor first., • Accurately maintain and update lists and other written materials related to the position. Provide clerical support to staff: • Assist in typing correspondence, statistical reports, setting up and maintaining filing systems, faxing, and telephone contacts., • Track and order office supplies and submit purchase orders for approval., • Assist in daily date stamping and distributing incoming mail., • Keep an accurate account of all equipment loaned out and provide for the timely return of that equipment. Assist with ITAC selection, outreach and marketing: • Knowledge of the ITAC program and process., • Support and complete required documentation for individuals to obtain an amplified phone, device, and/or equipment., • Work with Marketing Manager and Community Engamenet Coordinator to set up, complete outreach and market the ITAC program. Performance Metrics: • 98% of calls are transferred to the appropriate staff person with a soft transfer to include accurate and thorough case notes., • Follow-up with consumers is completed 100% of the time per policy and guidelines., • No more than 2 staff and/or guest complaints about the staff’s willingness to assist or be a team player every 6 months. Required Skills/Abilities • Excellent written and verbal communication skills and the ability to present information in a clear, concise manner., • Exceptional interpersonal skills and the ability to work effectively as a team player., • Excellent organizational skills and attention to detail., • Effective time management skills with a proven ability to meet deadlines., • Ability to advocate effectively and assertively with participants with disabilities and the community without controlling or inserting your own choices., • Ability to advise, encourage, inform, empathize, and build trust with consumers., • Ability to demonstrate creativity, take initiative, and display responsible decision-making., • Ability to ensure adequate recording and reporting of case management information., • Ability to develop relationships with other agencies in the community., • Ability to prioritize tasks and to ask for help when appropriate. Minimum Qualifications • Personal experience with a disability is preferred., • Bi-lingual preferred., • Literacy in word processing and data entry., • Ability to use or learn Microsoft Office programs: Teams, SharePoint, Word, Excel, and Outlook., • Ability to handle multiple tasks while maintaining organization and meeting deadlines., • Professional manner in dress and when interacting with others both inside and outside of the organization., • Personal experience and/or intimate knowledge of and belief in the Independent Living Philosophy., • Self-motivated., • Reliable transportation and a willingness to work early morning, evening and some weekend hours, if needed., • Knowledge and understanding of how having a disability is perceived by others and how it can be a barrier., • Ability to utilize resources for research and connecting with other organizations or community partners., • This position requires a criminal, financial and Federal background check as part of the hiring process. This check is conducted to ensure the security and integrity of our workplace and to verify the qualifications and suitability of candidates for the role. Continued employment is contingent on favorable findings. Compensation and benefits Salaried/Non-Exempt: 26 bi-weekly pay dates, working 37.5 to 40 hours per week to meet results. Salary Range: based on experience $34,680 - $37,454. Supportive Work Culture: Be part of an inclusive, compassionate, and respectful work environment that values your contributions and fosters personal and professional growth. Mileage and Expense Reimbursement: All job-related mileage and qualifying expenses are reimbursed. Performance-Based Work Model: Complete autonomy in determining how and when to meet your work outcomes, promoting a healthy work-life balance. Full Benefits Package: • 2 weeks of PTO, accrued over 26 pay periods, available after 90 days, • 2 weeks of sick/wellness time, accrued over 26 pay periods, available immediately, upon accrual, • 14 observed holidays, including a floating holiday, • Holiday Gift Week, paid time off between Christmas and New Years, • 401K program with employer match, currently 3%, with ROTH option, • Comprehensive health insurance coverage, partially covered by RAMP, • Vision and Dental insurance coverage, dental partially covered by RAMP, • Life Insurance Coverage, covered by RAMP, • Supplemental Voluntary Coverage options including Accident, Life Insurance, AD&D Insurance, Short and Long-Term Disability, Identity Theft Protection, and Legal Assistance, • Employee Assistance Program (EAP) for all family members Work and Physical Requirements • Prolonged periods of sitting/standing at a desk and working on a computer., • Must be able to lift 15 pounds, at times.If you need any accommodation in completing this application, please contact RAMP directly at 815-968-7467 and ask for the HR Director. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. RAMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This statement applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Does this sound like you? • You want to learn and grow in a new career path that will reward you financially and internally, • You can do anything you set your mind to, with the right training and support, • You set goals and do what it takes to achieve them, • You genuinely care about others and want to make a difference, • You work well independently; self-motivation is one of your greatest strengths, • You want to continue learning and growing as a professional, • You make a good first impression and naturally build positive relationships, • You have a desire to advance quickly A career with Infinity Business Group offers you the chance to help others, form lifelong friendships, and build a lucrative, successful, and financially independent future for yourself while you're doing it! Build your business around your life and not the other way around. Position Description: We will teach you how to connect with business owners and key decision-makers at local businesses through in-person meetings. You will find that one of the amazing things about our coverage is that it can benefit ANYONE – individuals, small businesses, and huge corporations. The sky is the limit in terms of who you want to work with. There is no requirement to go through payroll, and there is no minimum group size. We have industry-leading products, which is why we are an exclusive agency of the fastest-growing voluntary benefits company in the nation. As early as 3 months into your career, you will have the opportunity to step into a leadership role. • Experience is NOT required. We have superb training and ongoing professional development, focused on growing your referral-based clientele base. We also assist with the licensure process (3-10 days to study and pass the state exam) and offer full reimbursement for licensure expenses ($200-300)., • Meet and build relationships with business owners, their employees, and other community members to offer them our industry-leading financial protection. We have an A+ rating with the BBB and AM Best., • Utilize the business tools provided to you to help grow your clientele base, including our custom-built CRM system., • Demonstrate empathy and 5-star customer service., • Create and run your own full-time schedule, no weekends or evenings required. Qualifications: • You must be willing to be out in the community, not behind a desk. This is not a phone or computer-based position., • You take initiative and have natural relationship-building skills; you like people, and people like you!, • You take initiative on a daily basis and are usually the hardest worker in the room, • You are self-disciplined and able to work independently, • You have a positive attitude and enjoy challenges, • You are seeking a position with unlimited growth potential, • You are coachable and willing to learn from a proven process & business model, • You are confident and comfortable making new contacts, • You set goals and are growth-oriented We offer: • $60,000 - $100,000+ first year potential and $120-160k within 3 years, • A clear path for quick advancement within your control (within your first 3 months), not based on politics, • Cash Bonuses ($250 - $3,000 per month), • Stock Bonuses ($2,000 per quarter), • Top-tier training and professional development, including a minimum of 5 days of 1-on-1 field training in your area. Initial training is efficient and effective, leading to a fast start for new agents. Additional professional development opportunities are available weekly, monthly, and quarterly at no cost to the agent, • Flexible full-time schedule; you choose your hours - NO EVENINGS OR WEEKENDS required, • Recognition, awards, and incentives for achievements, • Vested renewal income (vesting begins after 2 years and builds to 100% vested after 5), • Company-paid international travel opportunities, • Unmatched company culture and co-workers Learn more about us at: https://www.ibgfhl.com/career.html Company DescriptionA career with Infinity Business Group offers you the chance to help others, form lifelong friendships, and build a lucrative, successful, and financially independent future for yourself while you're doing it! Build your business around your life, not the other way around.A career with Infinity Business Group offers you the chance to help others, form lifelong friendships, and build a lucrative, successful, and financially independent future for yourself while you're doing it! Build your business around your life, not the other way around.

No help desk support experience required. Apply today to check your eligibility. A smartphone, tablet, or computer with a camera.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Monitor initiatives to drive value with category suppliers, tracking cost savings and enhancing overall procurement value. This role contributes to