Host & Hostess jobs in Rockford, IllinoisCreate job alerts

Job Description What You'll Be Doing Greet guests like they’re old friends Handle waitlists like a legend Take and package to-go orders with care + style Keep the host stand & to-go area tidy & organized (no chaos here) Work closely with the kitchen & service squad to keep the flow smooth Leave guests feeling like they just had the best service ever What We’re Looking For Outgoing, friendly, and loves working with people Thrives under pressure & stays cool when it gets busy Multitasking comes naturally (think: balancing texts, Spotify, and life) Weekends? You’re in. Restaurant experience is a plus but not a deal-breaker — we’ll train you! Perks: Flexible scheduling — school, side hustle, social life? We got you Discounts on your favorite meals Fun, team-oriented culture (no corporate robots here) Opportunity to grow if you’re looking to level up Fast-paced but always fun — no two shifts are ever the same P.S. If you bring the good vibes, we’ll teach you the rest.

Job Description NOW HIRING / IMMEDIATELY HIRING: HOSTS / HOSTESSES • Get paid after each day worked with our partner Daily Pay!, • Part-time or full-time hours at a highly competitive rate of pay., • Comprehensive benefits program offered to all team members – including medical, dental, vision, life and disability insurance plus voluntary benefits., • Flexible scheduling to accommodate school, life and family., • Advancement Opportunities. After drawing our first pint in 1976, we’ve continued to pull some impressive local and international beers at over 100 locations. We still build our pizzas and taproom fare from scratch - one delicious, fresh ingredient at a time, but the most important ingredient is YOU! Your role is to be the best “first and last impression” to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: • “Set the stage” for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation, • Demonstrate genuine hospitality during every interaction whether it be over the ‘phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions., • Create positive first impressions that build loyalty in return guests, • Must be at least 16 years of age or must be 18 years of age or older if serving alcohol We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.

Job Description Overview POSITION SUMMARY: The Usher ensures a seamless and enjoyable experience for guests attending live performances. The Usher assists guests with ticketing, providing directions around the theater, and answering questions about the show, all under close supervision. Additionally, this role helps to ensure that the theater remains clean and safety procedures are followed. The Usher's strong customer service skills and friendly demeanor contribute to the overall satisfaction of guests, enhancing their enjoyment of the performance and reflecting positively on the organization. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Assists guests with ticketing and seating arrangements, providing friendly and efficient service to ensure a smooth entry into the venue., • Handles and processes ticket sales and exchanges under close supervision, accurately recording transactions and maintaining an organized ticketing system., • Provides clear and concise directions to guests, guiding them to their assigned seats and assisting with any special seating requirements., • Collects the necessary information from guests, such as feedback forms or surveys, to gather valuable insights and improve the guest experience. \, • Communicates important information to guests, such as performance start times, intermission durations, and any venue policies or safety guidelines., • Assists with inspecting and regulating the seating area, ensuring cleanliness, proper signage, and adherence to safety regulations., • Monitors and documents any incidents or disruptions during performances, promptly resolving issues or escalating them to the appropriate personnel., • Maintains a professional and welcoming demeanor, addressing guest inquiries and concerns with empathy and efficiency., • Excellent customer service skills., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Remember details about the shows/venue., • Follow oral and written directions., • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) A High School Diploma is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board., • Must successfully pass background check., • Must be eighteen (18) years of age., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

Follows local health department laws. Knows and follows position responsibilities as they relate to just-in-time delivery.

A beverage company is seeking enthusiastic Brand Ambassadors in Rockford, Illinois, to represent the brand at local events, tastings, and promotions.