Buscar empleo: 108 ofertas de trabajo de remote customer service en Rockford, Illinois (abril 2026)

Shop Technician - Rockford, IL

hace 22 horas

Rockford

Job Description ABOUT THE POSITION This position requires you to repair and maintain electric, propane, CNG, diesel lift trucks and customer equipment. Qualified applicants will have a mechanical background. Experience in forklift repair and maintenance is required. Accepting applicants with background in heavy, agriculture or construction equipment. Recent graduates from technical schools with education in automotive and/or diesel repair are strongly encouraged to apply. Fairchild Equipment prides itself on its Core Values and promoting its employees' growth within the company and welcomes the individual who shares those values. ESSENTIAL DUTIES AND RESPONSIBILITIES: • While this position is primarily based in a shop environment, periodic travel as a road technician may be required depending on operational needs., • Accepts repair orders as assigned by Service Manager, Service Administrator, Service Dispatch or assigned person., • Primarily servicing Industrial equipment; Forklifts, floor sweepers and scrubbers, • Coordinate with Service office staff in communicating necessary repairs to customer and obtains approvals., • Reads work orders, observes and listens to truck in operation to determine/diagnose malfunction or problem(s)., • Offers solutions to meet customer specifications., • Provides estimates when appropriate., • Repair, service, recondition or assemble equipment as approved by the customer/Service Manager., • Obtains necessary parts working cooperatively with Parts Department staff., • Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed., • Records complete repair description on work order, including correct model and serial number of equipment and records hour meter reading., • Obtains signature from customer and communicates with them on repair needs or work that was completed., • Examines protective guards, loose bolts, specified safety devices on truck and makes adjustments., • Lubricates moving parts and drives repaired truck to verify conformance to specifications., • Maintains professional image of self and cleanliness of van (externally and internally) at all times., • Maintains and operates shop equipment and tools., • Notifies Safety Manager, Service Manager or Supervisor of safety issues and/or accidents immediately., • Performs quality work as quickly and professional as possible., • Promotes marketing efforts to drive parts, service, equipment and rental sales., • Must have a valid driver's license and good driving record; CDL may be required., • Experience in forklift repair is desired, intermediate maintenance experience is required., • Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals., • Ability to speak effectively with customers or employees of an organization., • High School Graduate or General Education Degree (GED), • 3+ years' of mechanic experience and/or education relating to the position., • Basic knowledge of computer and internet software., • Must have a valid driver's license and acceptable driving record., • Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals., • Pay Range: $24-$38 an hour, • Full benefits package, including Medical, Dental and Vision insurance., • Ability to have a flexible work schedule., • Possible remote work options., • Casual office dress code., • Generous Paid Time Off., • Paid Holidays., • 401(k) retirement plan and Employer Match., • Wellness Program that offers the opportunity to earn a medical insurance discount. Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five-person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned. COMPANY CULTURE We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team! Family Values – Healthy work/life balance promoting a winning and pleasant work environment. Follow the Golden Rule. Safety Always – We are committed to safety at all times and in all places. Customers for Life – Excellence in customer Service. If we don’t deliver, let us know, and we WILL fix it! Employer of Choice – Happy and productive employees who outwork the competition. Active in our Communities – Outstanding citizens in the market we serve. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Exerting 75 to 100 pounds of force occasionally, and/or 40 to 50 pounds of force frequently, and/or 15 to 20 pounds of force constantly to move objects., • Occasional physical activity of the position: This position is hourly pay based on overall mechanical experience. We have a training program that offers product certification training in all aspects of material handling equipment. To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!

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