Medical Scheduler
hace 7 días
Rockford
Job DescriptionMedical Scheduling Coordinator (On Site in Rockford, IL)Position Overview The Medical Scheduling Coordinator is responsible for coordinating and managing medical examinations and related services through system databases. This role serves as a central point of communication between physicians, clients, examinees, and internal teams to ensure appointments, records, and services are scheduled accurately and efficiently while maintaining confidentiality and quality standards. Key Responsibilities • Schedule medical examinations using system databases, • Schedule, confirm, and update appointment dates and times with physicians’ offices, • Communicate with clients regarding:, • Appointment scheduling and changes, • Cancellations and no‑shows, • Physician CVs, • Receipt of medical records and imaging, • Confirm receipt of medical records for record review referrals, • Prepare and send exam notification letters on a daily basis, • Respond to requests for report status and general exam information, • Communicate professionally with physicians, clients, and examinees via phone, email, and written correspondence, • Submit client invoices or billing issues to accounting when charges are incurred, • Ensure required pre‑payments for services are received prior to scheduling or delivery, • Coordinate ancillary services, including:, • Interpreters, • Chaperones, • Transportation, • Exam site rentals, • Arrange lodging and transportation for out‑of‑town examinees as needed, • Process incoming and outgoing mail, deliveries, and shipments, • Provide support to other offices and teams as required, • Participate in training, education, and development activities as assignedRequired Qualifications, • High school diploma or equivalent, • Minimum of 1 year of related experience or an equivalent combination of education and experience, • Medical scheduling, healthcare office, or healthcare call center experience preferred, • Basic proficiency with computers and office equipmentRequired Skills, • Computer literacy, • Microsoft Office (Word, Excel), • Data entry and record management, • Electronic scheduling systemsPreferred Skills & Attributes (Nice to Have), • Ability to handle multiple phone lines in a high‑volume environment, • Typing speed of 35 WPM or higher, • Experience using office equipment (fax, copier, scanner, telephone), • Strong organizational skills with high attention to detail, • Excellent verbal and written communication skills, • Ability to work independently, prioritize tasks, and manage time effectively, • Ability to maintain strict confidentiality, • Strong problem‑solving skills and adaptability to change, • Ability to remain focused and productive in a fast‑paced or high‑pressure environment, • Demonstrates a positive, team‑oriented attitude and professionalism Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.