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Job Description As a Practice Client Services Representative (PCSR) at the Schwarzman Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of AMC Practice Services. This position requires practical knowledge of both practice and hospital procedures, policies, and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary setting. PCSRs work with the entire AMC Practice team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, and compliance with AAHA Standards and other statutory requirements. Essential Duties and Responsibilities • Acknowledge and cheerfully greet all clients and their pets in a professional and timely fashion., • Proficiently register and check-in new and returning clients and patients., • Appropriately provides client with all AMC Practice/Hospital information and required forms for intake and check out., • Schedule rechecks appointments using Cornerstone., • Handle all financial transactions and reconcile client files as needed – including auditing invoices prior to clients/patients checking out. Reconcile financial transactions each day., • Assist in the dispensing and packing of medications (non-controlled substances) to clients., • Appropriately assist patients in getting medications refilled., • Offer alternative payment options to clients such as Care Credit, Wells Fargo, and AMC payment plans. Terms for both options must be explained to the client to ensure the client is aware of all conditions and agreements., • Efficiently and appropriately communicate ongoing projects from shift to shift and among colleagues., • Engage in client retention activities with the practice team., • Maintain the confidentiality, security, and physical safety of all patients' medical records in addition to collecting, scanning, processing, maintaining, storing, timely retrieving, and distributing medical records., • Depending on shift, responsible for opening and or closing the practice location while following the Practice's security protocols., • Maintain the practice reception area in accordance with safety and infection control guidelines., • Conduct oneself in a confident and professional empathetic manner consistent with AMC Core Values., • Assist (when needed and not limited to) in transport of supplies, mail, outgoing labs to and from the main hospital., • Ability to multitask in a practice environment and other duties as assigned.Requirements, • Knowledge of veterinary office procedures and equipment., • Knowledge of Veterinary Terminology, Wellness, and Animal Husbandry., • Proficient in MS Office, PMS, and financial transaction management., • Excellent telephone skills and make a positive first impression on patients and visitors to the practice. Education and/or Experience, • High School diploma or equivalent. (College degree preferred), • Full TimeBenefits Package Includes, • Competitive salary, • Generous paid time off, • 50% discount on veterinary care, • Continuing education funds with rollover options, • 403(b) matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employer Pay Range$19—$24 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Who are we? Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition. TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States. How will you make an impact? Field Service Technicians are dispatched daily to provide a variety of on-site services including cleanroom, biological safety cabinet, fume hood, and pharmacy certification, calibration of laboratory instruments, and many additional services as their careers progress. Our technicians employ excellent client service and a thorough understanding of our portfolio of services to exceed expectations by performing contracted services at the highest level of quality and uncovering new needs when possible. TSS offers a great career opportunity for those with customer service and problem-solving abilities. For our entry-level field technician roles, previous job-related experience is not required as you will be provided with rigorous classroom and on-the-job paid training and mentoring. Once trained, we offer continued career development in field services or in other key roles within our dynamic company. If you enjoy working in an office for 8 hours a day, this role is not for you! If you would enjoy working independently in the field, visiting different customers each day, and being part of a dynamic, growing team, then come join us! What will you do? • Perform testing, certification, calibration, and repair services across a variety of laboratory spaces and equipment on client premises and/or in shop facilities., • Interface directly with clients to understand, discuss and execute their needs., • Maintain and improve client relationships and act as the client’s primary in-person interaction with the company., • Complete all required documentation and administrative tasks related to assigned business. TSS offers competitive salaries and a wide range of benefits: • Medical, vision, and dental insurance, • 401(k) plan with a company matching contribution, • Long-term disability, short-term disability, and life insurance Education and Experience • Requires a High School Diploma or equivalent. 2-year or 4-year degree preferred., • Requires some relevant customer service, mechanical, and/or electrical experience., • Excellent customer service and relationship-building skills., • Strong troubleshooting and problem-solving skills with the ability to continually learn new services., • Ability to work effectively with minimal supervision by employing effective time management and prioritization skills., • Highly effective verbal and written communication skills., • Knowledge of basic math including geometry and algebra., • Valid driver’s license and good driving record. TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk. Powered by JazzHR jBmrm7sh3V

Job Description As a Client Services Representative (CSR) at the Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of the Director of Clinical Services, Client Services Managers, and other team members. This position requires practical knowledge of hospital procedures, policies and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary hospital. CSRs work with the entire AMC team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, compliance with AAHA Standards and other statutory requirements. Essential Duties and Responsibilities: • Acknowledge and cheerfully greet all clients and visitors in a professional and timely fashion., • Proficiently register and check-in new and returning clients and patients and appropriately providing client with and process all forms and other paperwork required for intake and discharge of animals., • Appropriately triage emergency cases and send follow-up communication., • Schedule follow-up, reschedule, and cancel patient appointments using Cornerstone., • Handle all financial transactions and reconcile client files as needed – including auditing invoices prior to clients/patients discharging from the hospital; Reconcile the financial transactions each day – including end of day and end of month., • Offer alternative payment options to clients such as Care Credit and AMC payment plans. Terms for both options must be explained to client to ensure client is aware of all conditions and agreements., • Efficiently and appropriately communicate ongoing projects from shift to shift, co-worker to co-worker., • Appropriately assist patients in getting medications refilled., • Maintain the confidentiality, security, and physical safety of all patient medical records in addition to collecting, scanning, processing, maintaining, storing, timely retrieve, and distributing medical records., • Maintain the client services area and clinic reception area in accordance with safety and infection control guidelines., • Courteously accepting other job duties as assigned., • Conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks., • Must have basic knowledge of office procedures and machines., • Proficient knowledge and competency of MS Office (especially Outlook)., • Must possess excellent telephone skills and make a positive first impression on patients and visitors to the clinic., • College degree preferred but must have High School diploma or equivalent. Ability to read, write, and comprehend instruction, short correspondence, and memos in English. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees in person, telephone, and all forms of electronic communication. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percents. Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Schedules/Openings: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Company Overview: With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant, but the work will be supervised by DOHMH. This is a grant-funded position ending in November 2027. The Bureau of Division Management & Systems Coordination (DMSC), part of the Division of Disease Control (DDC), supports all other DDC bureaus with monitoring and analyzing trends in disease data, used for the recognition, prevention, and control of infectious diseases. Within DMSC, the Surveillance Unit coordinates with disease surveillance programs within DDC, the Division of Information Technology, and external partners to maintain and enhance existing surveillance system applications and implement new surveillance system applications to support complete, timely, and equitable case detection and health information exchange while ensuring data confidentiality, data quality, and compliance toward regulatory standards. DDC is in the process of replacing its current Electronic Disease Reporting Infrastructure (EDRI) in order to continue meeting these goals. Job Description: We are seeking to fill positions in the Division of Disease Control that will provide key support for DOHMH’s work of detecting, tracking, investigating, and preventing infectious diseases in New York City. Reporting to the Director of Electronic Case Reporting, this position will provide expert knowledge of Health Level 7 (HL7) standards used by healthcare facilities to report infectious disease cases to DOHMH and support the EDRI replacement project. It is expected that the position will work 35 hours per week. Duties: • Develop software solutions to capture, process, store, and perform quality assurance on data from incoming reports from Electronic Health Records (EHR), Regional Health Information Organizations (RHIO), Health Information Exchanges (HIEs), healthcare facilities, providers, and their office staff., • Apply technical and problem-solving skills and partner with agency stakeholders, the Division of IT and other staff within DDC to recommend and implement solutions for common issues and enhancements for EDRI, • Support projects that currently have or will have data flows into EDRI, including but not limited to electronic case reporting (eCR), electronic laboratory reporting, and the Citywide Immunization Registry., • Enhance and improve the production eCR system based on evolving city, state, and federal standards and requirements., • Provide subject matter expertise for relevant Clinical Document Architecture (CDA), Fast Healthcare Interoperability Resources (FHIR), United States Core Data for Interoperability (USCDI) standards, Java software development and related frameworks., • Update, support, and maintain DOHMH software applications used to capture case reports, • Respond to and resolve software security and unsupported software issues, to protect the confidentiality of patient information entrusted to DOHMH., • 5+ years of experience with SQL databases, • 5+ years of experience building Object oriented software in Java, Python, Scala, or R, • 5+ years of experience assuring security of sensitive data, • Experience with large volumes of data, • Strong organization and time management skills, • Good written and verbal communication skills, • Ability to work independently as well as part of a team, • Undergraduate degree or certificate in Data Science, Mathematics, Applied Mathematics, Statistics, Applied Statistics, Computer Science, Computer Engineering, Electrical Engineering, Physics, Public Health, or a similar field of study, • Advanced degree in Data Science, Mathematics, Applied Mathematics, Statistics, Applied Statistics, Computer Science, Computer Engineering, Electrical Engineering, Physics, Public Health, or a similar field of study, • 3+ years of experience with clinical messaging standards (i.e., HL7) and health-related coding systems (i.e., LOINC, ICD-10), • Experience with public health surveillance and health-related data, particularly disease reporting, • Experience with eCR, • R or Python, • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday Remote 35 Hours Per Week

Job DescriptionDescription: Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. · Implements Patient Care protocols including vital signs, specimen collection, PPD placement and/or reading, hearing and vision testing as directed. · Follows and demonstrates strict infection control guidelines to ensure proper clinic environment. · Assists clinicians/providers during patient evaluations as needed, including acting as chaperone. · Performs phlebotomy. · Administers PPD's as ordered and as needed. · Obtains and processes laboratory specimens, per protocols. · Reviews chart prior to patient’s departure for follow-up appointments, prescriptions and/or referrals. · Communicates with Scheduling Department to coordinate health care for clients. · Ensures that all patients have been assessed and have understanding of all instructions prior to leaving the clinic. · Participates with clinical staff for in-service training, to ensure that nursing staff functions meet quality improvement standards. · Attends supervision, conferences, and agency meetings as directed by Clinic Flow Manager. · Implements recommendations from the Quality Improvement Team and Infection Control Committee, as requested. · Disposes of medical and hazardous waste, as per OSHA guidelines and clinic protocols. · Maintains temperature logbooks, medication inventory logs of lab and PPD log, quality control logs including for and CLIA-waived labs. Requirements: BACKGROUND AND EDUCATION Experience: 3 to 5 years’ experience in the nursing profession. Experience working with ages from infants to adults. Education/Certification: Medical Assistant certification; appropriate certification in first aid and cardiopulmonary resuscitation. Languages: Fluency in English and Spanish is preferred.

Job Description About Voyant Voyant Photonics, based in the heart of New York City, is transforming machine perception with a new class of LiDAR devices that are compact enough to fit in the palm of your hand and powerful enough to measure range, velocity, and reflectivity with unparalleled accuracy. By leveraging cutting-edge silicon photonic chips smaller than your fingertip, we deliver sensors that are not only revolutionary in performance but also affordable enough to integrate into any system. Our technology disrupts the status quo of bulky, expensive, and power-hungry LiDAR systems, making high-precision sensing accessible for widespread adoption in robotics, autonomous vehicles, drones, industrial automation, and beyond. Why Join us? At Voyant, you’ll be part of a team turning cutting-edge research into real-world products. As a growing startup, we offer interns the chance to make a meaningful impact, work closely with senior engineers, and learn what it takes to build disruptive sensing technology. This is more than an internship — it’s a chance to grow your technical skills and career in one of the most exciting fields of hardware innovation. You will learn: * Hands-on experience with FMCW LiDAR technology and silicon photonics. * Best practices in sensor calibration, validation, and characterization. * How startups execute quickly and bring advanced hardware from lab to product. * Cross-disciplinary collaboration with engineers in optics, firmware, and systems integration. * Exposure to advanced tools in signal processing, photonics testing, and data science. Position Overview We are seeking a motivated and hands-on Intern to join our team and contribute directly to the characterization and improvement of our FMCW LiDAR systems. This is a unique opportunity to gain real-world experience in a fast-growing startup, working with disruptive sensing technology at the cutting edge of photonics, hardware, and software integration. As an intern, you will primarily be responsible for data collection and analysis to characterize our sensors, but your role will expand to include calibration, experimental setup, and broader contributions to engineering validation. You’ll work closely with engineers across disciplines (optics, electronics, firmware, and software) and gain insight into how breakthrough hardware is developed and productized. Location: NYC Duration: 4 months Hours: 12+ hours per week Responsibilities: * Collect and analyze data from FMCW LiDAR experiments to characterize system performance (range, velocity, reflectivity, SNR, etc.). * Perform calibration of sensors, ensuring repeatability and accuracy across test campaigns. * Assist in designing and executing test setups for laboratory and field measurements. * Support automation of data collection pipelines, including scripting and data processing. * Document test procedures, results, and insights to feed back into product improvements. * Contribute to debugging sensor issues by collaborating with hardware and software teams. * Perform literature and competitive research to benchmark performance against industry standards. * Present findings in team reviews and recommend improvements to measurement methods or sensor design. Qualifications * Pursuing a BS, MS, or PhD in Electrical Engineering, Physics, Computer Engineering, Optics, or a related field. * Strong analytical skills with experience in Python, MATLAB, or similar tools for data analysis. * Hands-on lab experience with instrumentation (oscilloscopes, spectrum analyzers, photodetectors, etc.) preferred. * Familiarity with signal processing, sensing systems, or optics a plus. * Eagerness to learn, experiment, and contribute in a fast-paced startup environment. What We Offer * Team events and company meetups * Complimentary lunch provided daily at our NYC office Equal Opportunity Employer Voyant Photonics is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, pregnancy, marital or partnership status, age, national origin, citizenship, veteran or military status, disability, medical condition, genetic information, caregiver status, or any other characteristic protected by law.

Job DescriptionSalary: $67,789 - $104,578 Teaching at Brooklyn Lab is unlike teaching in a traditional environment. Our teachers know the individual strengths and areas for growth of each of their scholars. By design, our schools are small communities where every scholar is seen, known, and heard. Our faculty understands the value of collaboration. They share best practices across the teams and contents, engage in weekly professional development, get individualized feedback from passionate coaches, and work as a team to provide their scholars with a high-quality education. We invite you to be part of a transformation in education and to inspire a diverse group of scholars with a lifelong love of learning. We are an unapologetically college preparation program, and we know that exceptional results require exceptional preparation. We have an extended school year and school day, from 8:00 am - 4:00 pm, to ensure our scholars grow at exceptional levels. In this role, we are seeking an exemplary 12th grade government/economics teacher. RESPONSIBILITIES: • Provide instruction utilizing rigorous lessons aligned with the Common Core, • Commit to internalizing provided curriculum to prepare every student for high school graduation and success in a four-year college or university, • Facilitate student learning and differentiation and embody our inclusion for all model by utilizing differentiation and small group instruction to get results, • Utilize formative and summative assessments to inform and improve instruction, • Lead and own results of advisories that target the social emotional needs of our scholars QUALIFICATIONS: • A Bachelors Degree in the subject area to be taught (Masters Degree preferred), • Certification to teach in New York State or, willingness to become certified, • A proven record of academic achievement, as a student and an educator, • At least two years of experience working with students, • Experience teaching in urban and/or low-income areas preferred, • Commitment to LABs mission and vision for excellence, • A growth mindset and the ability to work as part of a team, • Comfort with accountability and the ability to absorb feedback for the development of your craft and the scholars in your care Whenever possible, LAB seeks to hire teachers certified in special education and/or teaching English to speakers of other languages, in addition to the subject they teach, to provide additional support to students with special needs and/or limited English proficiency. COMPENSATION Salary range: $67,789 - $104,578, commensurate with experience, education, and certification. In addition to competitive salaries, LAB benefits package includes: • Comprehensive medical, dental, and vision plans, • Short & long-term disability, • Life insurance, • Premium gym membership discount to LIFETIME GYM nationwide, • Pre-tax commuter and parking benefits, • 403(b) retirement plan with employer contribution, • Annual professional development allowance BECOME BROOKLYN LAB! Brooklyn LAB is an equal opportunity employer that welcomes candidates of diverse backgrounds and is committed to equal access for those with disabilities in compliance with the Americans with Disabilities Act (ADA). COVID-19 VACCINATION POLICY To prioritize our school community's well-being, health, and safety, Brooklyn Laboratory Charter School will require all staff members to have completed their full COVID-19. In compliance with federal and state laws, we will be offering exemptions to employees who, for medical or strongly held religious reasons, cannot be vaccinated.

Job Description About the Job: The Principal Building Envelope Engineer is a senior-level expert responsible for leading the design, evaluation, investigation, and consulting on the performance of building envelope systems. This role combines technical leadership, client management, and project oversight for a wide range of new and existing construction projects. The principal will collaborate closely with architects, contractors, and internal teams to ensure high-performance and code-compliant exterior enclosure systems. Key Responsibilities: • Serve as the technical lead on complex projects related to building envelope performance, including roofs, walls, fenestration, waterproofing, and air/moisture barriers., • Manage and oversee forensic investigations of envelope failures, moisture intrusion, and construction defects., • Ability to Conduct field assessments, testing, and condition surveys of building envelope components., • Prepare and review technical reports, repair recommendations, specifications, and construction documents., • Provide peer review services for envelope design on new construction projects., • Lead project teams and mentor junior engineers and technicians., • Coordinate and communicate with clients, design professionals, and contractors., • Ensure all deliverables meet company standards and industry codes such as ASTM, AAMA, NFPA, and local building codes., • Bachelor’s degree in civil engineering, Architectural Engineering, or a related field; master’s preferred., • Professional Engineer (P.E.) license required; NCEES record a plus., • Understanding of materials performance, weatherproofing systems, construction assemblies, and industry codes., • Strong analytical, communication, and report-writing skills., • Knowledge of diagnostic tools (e.g., infrared thermography, water testing, moisture meters)., • Combination of office, laboratory, and field settings., • Registered Roof Consultant (RRC) or Building Envelope Commissioning (BECxP), • Certified Building Enclosure Commissioning Professional (CBECxP) We are CTLGroup, a team of engineers, architects, scientists, and consultants who are seasoned technical experts possessing unparalleled experience, knowledge, and testing proficiency in structures and materials. Our integrated team is backed by one of the most sophisticated commercial structural and building materials laboratories in the United States. Whether providing technical consultation, conducting laboratory studies, performing failure investigations, or offering expert testimony, we aim to solve our clients' problems and assist in achieving their objectives. Beyond delivering mere data, our team provides a foundation of confidence upon which our clients can build. *This job description describes the general nature of the position. The above declarations are not intended to be a complete list of responsibilities, skills and abilities required to do the job. CTLGroup provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Job Description We are a state-of-the-art cannabis scientific laboratory dedicated to ensuring the safety, quality, and regulatory compliance of cannabis products. We partner with cultivators, manufacturers, and dispensaries to deliver precise analytical results and uphold the highest industry standards. Join our mission to advance responsible cannabis practices. Job Summary: We are seeking a highly experienced and strategic Operations Manager to lead and optimize the performance of our cannabis scientific laboratory. This pivotal leadership role will be instrumental in driving operational excellence, ensuring stringent regulatory compliance, and fostering a customer-centric culture that supports robust sales growth. The ideal candidate possesses a deep understanding of laboratory operations, a proven track record in management within a regulated industry, and an unwavering commitment to quality and efficiency. This role may require periodic travel. Key Responsibilities: * Strategic & Operational Leadership: * Oversee and optimize all day-to-day operations of the scientific laboratory, ensuring efficiency, accuracy, and adherence to established protocols and quality management systems. * Collaborate closely with corporate leadership to define, implement, and monitor company strategies and operational goals. * Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and elevate overall performance and service delivery. * Ensure all laboratory processes and outputs meet or exceed company standards and client expectations. * Sales Growth & Market Development: * Develop and execute comprehensive strategies to achieve district sales targets and enhance operational effectiveness that directly supports revenue generation. * Analyze complex sales reports, market trends, and competitive intelligence to identify new growth opportunities, areas for service expansion, and potential improvements. * Implement and monitor promotional strategies, ensuring they are aligned with overall company goals and deliver measurable results. * Regulatory Compliance & Quality Assurance: * Guarantee strict adherence to all state and local cannabis regulations, including those pertaining to laboratory testing, inventory management, sample handling, security protocols, and customer verification processes. * Conduct regular, thorough internal audits and inspections to verify compliance with all legal, industry, and internal quality management requirements. * Implement and maintain robust quality assurance programs to ensure the reliability and accuracy of all laboratory testing results. * Team Leadership & Development: * Provide exceptional leadership, mentorship, and motivation to diverse teams within the laboratory operations. * Foster a collaborative, high-performance, and customer-first culture within the operational departments. * Oversee recruitment, training, performance management, and professional development of operations staff. * Financial & Resource Management: * Manage operational budgets effectively, ensuring cost control and optimal resource allocation. * Negotiate with vendors and manage supplier relationships to secure advantageous terms for laboratory supplies and services. Qualifications: * Minimum of 5 years of progressive experience in a strategic operations role, with at least 2 years in a direct management or leadership capacity. * Demonstrated experience within the cannabis industry, particularly in a laboratory, manufacturing, or highly regulated environment, is strongly preferred. * In-depth knowledge of state and local cannabis regulations relevant to laboratory testing, compliance, and operations is essential. * Proven ability to significantly drive sales performance, effectively manage complex budgets, and consistently improve operational efficiency. * Exceptional leadership, interpersonal, and communication skills (written and verbal) with a demonstrated ability to motivate, develop, and manage diverse teams. * Superior organizational, analytical, and problem-solving abilities, with a keen eye for detail. * Proficiency in relevant software, including CRM systems, LIMS (Laboratory Information Management Systems), and Microsoft Office Suite (especially Excel). * Willingness and ability to travel frequently as required by business needs.