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  • Head Maitre d'
    Head Maitre d'
    hace 10 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • ABA Behavior Technician- Bulls Head, Staten Island
    ABA Behavior Technician- Bulls Head, Staten Island
    hace 5 días
    Jornada parcial
    Bulls Head, Staten Island

    About the Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication. We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive. Job Description Lighthouse is seeking passionate and dedicated Behavior Technicians to join our team of professionals. As a Behavior Technician, you will provide one-on-one ABA therapy to children with autism and other special needs under the supervision of a Board Certified Behavior Analyst. As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life. Responsibilities Your responsibilities as a Behavior Technician at Lighthouse will include the following: • Implement ABA therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA)., • Provide one-on-one therapy sessions to children, following individualized treatment plans tailored to their specific needs., • Teach and reinforce appropriate social, communication, and behavioral skills in a supportive and structured environment., • Foster a positive and engaging therapeutic relationship with clients, promoting their independence and well-being., • Conduct assessments, collect data, and track progress to ensure effective treatment outcomes., • Collaborate with the BCBA and interdisciplinary team members to review progress, address concerns, and modify treatment plans as necessary., • Communicate effectively with parents/caregivers, providing updates on therapy goals, progress, and strategies for generalization of skills to the home setting., • Maintain accurate and detailed documentation of therapy sessions, including progress notes and data collection., • Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in ABA therapy. Ideal Candidate If you're seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Our ideal candidate is someone who: • Is passionate about working with children with autism and individuals with special needs., • Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families., • Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team., • Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation., • Can adapt to the individual needs of each client and implement appropriate strategies to support their progress., • Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload., • Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills., • Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules. Requirements • Candidates must have a high school diploma or equivalent, • Previous experience in ABA therapy or working with individuals with autism is preferred, but not required. Department:

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