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Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment and insurance information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork and forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications One or more years of experience as a customer service rep or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive it Excellent multi-tasking skills
Full job description Benefits: Paid time off Training & development We are looking for an enthusiastic and driven Sales Assistant to join our team. The successful candidate will have experience and knowledge in the full sales cycle and be responsible for assisting customers throughout the buying process and providing excellent customer service, from greeting customers in the showroom, helping them find products, generating new leads, proactively following up, and actively networking to maintain relationships to shipping and aftercare. The ideal candidate will have enthusiasm for connecting with people, a strong understanding of sales techniques and strategies, excellent verbal and written communication skills, be highly organized, and have proven ability to work independently as well as part of a team. Responsibilities: Greet customers in a friendly and professional manner in person, via email, or over the phone, take their details and open conversation to their needs Provide excellent customer service to ensure customer satisfaction through verbal and written ways of being. Have knowledge of our products and assist customers in finding the right product for their needs, in person, via phone, or by email. Manage and get answers for all customer questions and provide product and shipping information, in person, via phone, or by email. Ability to track and follow through customer inquiries from lead to various follow-ups, to sale completion. Ability to use and keep client CRM accurate and up to date. Create invoices and proposals, process payments and maintain accurate records of transactions and documents. Proactive reach out via phone and email to clients to generate new sales leads, follow-ups, engagement, or upselling. Maintain a neat and organized work area. Liaise between the managing director, logistics, and marketing team on transport, special projects, and events. Proactive outlook to achieve monthly and yearly sales goals. Assist with showroom sales events. Job Requirements & Skills: Minimum 3 years experience in sales in a retail luxury sales environment in design or fashion industry including lead generation, customer relations and sales follow-through, shipping, and data management. Understanding of home furnishing inventory and customizations essential Knowledge in sales of luxury goods. Proven experience preparing detailed quotes. Ability to think creatively to provide answers and exceed customer needs Italian, or French speaking helpful and not essential College degree preferred, preferably in a creative field, business, marketing, or communications Excellent written and verbal communication skills in sales to transmit professionalism and confidence to keep clients engaged. Computer skills & Proficiency in technology with a working knowledge of Mac Suite, google sheets (or equivalent), and Chrome. Ability to learn and adapt quickly to new technologies and programs. Experience ringing up customer purchases on the POS register a must. Ability to excel and manage a high-stress, time-sensitive industry with demanding clientele Confident and persevering to proactively engage with clients and to pursue answers. Customer Focused, Excellence in Teamwork, Demonstrates Respect, Utilizes Critical Thinking, On-going Passion for Learning, Adaptability Polished professional in appearance and demeanor ABOUT THE COMPANY Cosulich Interiors & Antiques is a small family-run business in retail one-of-a-kind vintage and contemporary Italian home furnishings (Lighting, Furniture, Decor, and Art) based in New York, NY. We are fast-paced on demand, customer-centric and collaborative. Our goal is to offer interior designers and architectural professionals with unique artistic pieces as well as a customizable line, by collaborating with various artisans in Italy and focusing on the highest level of craftsmanship and tradition with a very personalized stellar customer service. Our work environment is an open space office showroom open to the public: International workforce On-the-job training Growth opportunities
Full job description •Front Desk Receptionist at Laser Vision Correction (LVC) Center on Park Avenue in Manhattan! •You MUST either have already had LVC or want it FOR FREE, as we are the ONLY LVC in NY which REQUIRES this, so we can say to prospective clients "We believe so strongly in LVC that we have ALL had it ourselves, and can speak about it from PERSONAL EXPERIENCE--unlike at our competing LVCs in NYC" •You MUST be a graduate of a 2-year Associate's Degree. •You MUST have at least 1 year of FULL TIME or 2 years of Part-time experience working at the FRONT DESK of a DOCTOR's OFFICE, and be FAMILIAR with Heath Insurance and know how to "clear" it (eg, confirm remaining deductible) •You MUST have SOME SALES EXPERIENCE, as LVC is NOT covered by medical or vision insurance, because it's considered cosmetic, so you will need to help convince each potential customer to get LVC LIKE YOU HAVE YOURSELF :) •Duties will include (in chronological order from the patient experience POV): •Checking emails 3x/day & contacting inquiries by phone, email and text •Reassuring the patient by answering 1-2 questions, then getting them to schedule •Gathering demographic data, making a contact record, scheduling the free consult •Hyping the patient on the confirmation call so they show up for their consult •Greeting them, building on rapport established above to reassure them & hype them •After the eye MD examines them, explaining packages & pricing •Getting them to deposit, or making them commit to a good "next step" if they don't •Performing logistics on their preop test visit (payment, consent, e-Rx, answering ?s) •Hard-confirming surgery, making sure the customers don't "back out" of LVC •Getting patients ready from a Front Desk POV on the day of surgery (DOS) •Checking patients out on DOS •Checking patients in and out when postop, having them refer in exchange for free products •Encouraging happy postop patients to post on social media, leave 5* reviews •Flagging problem patients to the MDs so there are no "surprises" (eg: missed visits) •Training and supervising the premed interns so they can assist you at the Front Desk •Ordering secretarial supplies regularly so they don't run out Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 – 50 per week Benefits: 401(k) Employee discount Green card sponsorship Health insurance Uniform allowance Vision insurance Healthcare setting: Medical office Outpatient Private practice Medical specialties: Dermatology Medical-Surgical Ophthalmology Plastic Surgery Surgery Schedule: 8 hour shift Monday to Friday No weekends Application Question(s): •Please see the job listing; you MUST either have had Laser vision correction (LVC) or WANT LVC AS A JOB BENEFIT because we require each employee to be able to recommend LVC from a PERSONAL POV and be able to explain it from the patient's POV •This is a reasonable ask as it begs the question, “If LVC is so safe, why haven’t you done it yourself?” Much like a dental office, it would be unusual for the staff to have unhealthy teeth when they are working in a practice that has an experienced and expert dentist. •Lastly, it makes sense to not only have LVC done for free as it is normally a $5000-$7000 procedure on average. It is also very helpful for patients to have you as a resource when they want to know what to expect. Experiencing it for yourself makes it easier to convey and reassure patients their outcome and experience will be on par with your own Education: Associate (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person
Candidate must be competent in both CHINESE & ENGLISH Job responsibilities To assist in the formulation, revision of rules and regulations, the task of the work order arranged for tracking feedback; responsible for arranging the company's regular meetings and other relevant meetings, do a good job of meeting minutes; daily system supervision, maintenance of the working environment; to assist in the completion of the company's annual meeting, staff activities, market activities; responsible for the company, the receipt and distribution of external documents, registration, delivery, archiving; responsible for the company's office supplies, gifts, warehouses, asset management; responsible for the management of company files; responsible for administrative logistics, security and fire management; responsible for dealing with emergencies; to assist in the completion of the company image publicity, publicity product design and production Responsible for the company's office supplies, gifts, warehouse, asset management; responsible for the management of the company's archives; responsible for administrative logistics, security and fire management; responsible for dealing with emergencies; to assist in the completion of the company's image publicity, publicity product design and production Responsible for the construction and maintenance of the company's computer network. Responsible for establishing, maintaining and updating the company's website to complete other tasks assigned by the leadership. Job Requirements 1.Educational background: Bachelor degree or above; must be proficient in English & Chinese. 2. Work experience: more than two years; 3.Knowledge and skills: official document writing; familiar with the use of OFFICE office software and automation equipment, with basic network knowledge; 4.Personal qualities: excellent verbal and written expression skills, good communication, coordination, implementation capacity, good observation and analysis of timely comprehension of the supervisor's intentions, high efficiency, strong sense of service, patience and meticulousness, responsibility, and awareness of confidentiality; benefits: bonus, meal supplement, transportation subsidies, annual physical examination, holiday benefits.
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Job Description: Are you passionate about music and eager to dive into the world of concert production? Do you thrive in dynamic environments and have a keen eye for detail? If so, we want you to join our team as a Concert Production Assistant Intern for the upcoming Guitar Masters Festival! About Us: The Guitar Masters Festival is a prestigious event celebrating the artistry and skill of guitarists from around the world. From April 25th to 29th, our festival will showcase renowned musicians, workshops, and performances that will captivate audiences and inspire guitar enthusiasts everywhere. Responsibilities: - Assist in the coordination and execution of all aspects of concert production, including stage setup, soundcheck, and artist support. - Collaborate with the production team to ensure smooth operations during rehearsals and performances. - Help with logistics and coordination of equipment, props, and other necessary materials. - Provide support to artists and performers as needed throughout the festival. - Assist in managing volunteers and coordinating their tasks during the event. Requirements: Strong passion for music and live events, with previous experience in concert production preferred. Excellent organizational skills and ability to multitask in a fast-paced environment. Strong communication and interpersonal skills, with the ability to work effectively in a team. Flexibility to work irregular hours, including evenings and weekends, leading up to and during the festival. Must be enrolled in a school work-study program and eligible to receive academic credit for the internship. Perks: - Gain hands-on experience in concert production within the music and events industry. - Opportunity to network with industry professionals and artists participating in the festival. - Flexible schedule with remote work options. - Potential for future employment or references based on performance. Please note: this is a non-paid position and should be provisioned by your school for academic credit as part of your work-study program. If you're ready to be part of an exciting musical experience and contribute to the success of the Guitar Masters Festival, we want to hear from you! Apply today to join our team!