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Who Are We: Founded and headquartered in California, Feit Electric is celebrating over 45 years as a leading global lighting and smart home brand. Through innovative design, supply chain expertise, and industry-leading technology, Feit Electric offers its customers a full portfolio of reliable lighting products, including home décor lighting collections, light fixtures, smart and feature-rich high-performance lighting solutions, Home Safety products and a full line of general household specialty light bulbs in all shapes, sizes, and configurations. Feit Electric started with the hard work of one American family who built a thriving business on a foundation of customer obsession, nimble execution, and relentless pursuit of market disruption. It grew into a company of hundreds of hardworking employees across the United States who pride themselves on making quality lighting products widely available for everyday homes. We celebrate the richness of everyday life, real people, and hard work. We obsess over making lighting smarter, safer, more energy-efficient, and more beautiful. Our goal is to make lighting fit seamlessly into your life so you can focus on making memories with family and friends. What You’ll Do: Feit Electric is seeking a strategic and results-driven Director of Regulatory and Compliance to lead regulatory oversight for a broad portfolio of consumer products, including smoke alarms, lighting fixtures, smart home electronics, and other electrical devices. This role is responsible for ensuring global product compliance with all applicable safety, environmental, and legal standards, while enabling efficient product development and market access. The Director will also serve as Feit Electric’s primary representative to industry trade associations and will support limited government affairs activities, including engagement with regulatory agencies and industry stakeholders. Regulatory Strategy & Oversight • Lead and manage global regulatory compliance across the full range of Feit Electric’s consumer products., • Ensure compliance with all applicable standards and agencies, including UL, ETL, FCC, DOE, CPSC, ENERGY STAR, CE, and relevant international certifications., • Monitor and interpret changing regulatory landscapes (e.g., Prop 65, RoHS, REACH, state EPR programs) and proactively advise the business on implications and required actions., • Develop and maintain internal policies, controls, and reporting frameworks to support enterprise-wide compliance. Product Certification & Market Access • Oversee all third-party product certification activities and ensure timely approvals to support go-to-market timelines., • Manage and maintain Multiple Listings (MLs) with NRTLs such as UL and Intertek, including coordination of private-label and OEM listing requirements., • Collaborate closely with Engineering and Product Management to integrate compliance requirements at every phase of the product development process., • Implement controls to restrict the shipment or sale of products into jurisdictions where specific product categories are banned or regulated at the state or local level. Labeling, Packaging & Consumer Safety • Ensure all product labeling, packaging, and documentation meet applicable consumer safety and regulatory requirements., • Lead hazard assessments and regulatory risk analysis for safety-critical categories such as smoke detectors and electrical devices., • Coordinate responses to regulatory inquiries, product recalls, or field issues in partnership with Quality and Customer Experience teams. Environmental & Trade Compliance • Oversee compliance with global environmental regulations including WEEE, RoHS, REACH, and California Proposition 65., • Own and manage Feit Electric’s compliance with the rapidly expanding landscape of state-level Extended Producer Responsibility (EPR) programs for batteries and packaging, including:, • California’s Covered Battery-Embedded (CBE) waste recycling fee program (CDTFA/CalRecycle) and eWaste fee requirements., • Illinois’ Portable Battery Stewardship Act (effective January 2026), requiring participation in an approved stewardship organization such as Call2Recycle., • Washington State’s SB 5144 battery producer responsibility program (disposal bans phased in through 2027–2029)., • Vermont’s expanded battery EPR law covering rechargeable and medium-format batteries., • New Hampshire’s lithium-ion battery disposal ban (effective July 2025)., • Packaging EPR programs in Maine, Oregon, Colorado, and other states with active or emerging producer registration and fee obligations., • Emerging battery and packaging stewardship legislation in Connecticut, Nebraska, New Jersey, New York, and additional states as enacted., • Proactively monitor state legislative activity to identify new or amended EPR obligations before they take effect, and lead cross-functional implementation to ensure Feit is compliant in all affected markets., • Maintain a compliance calendar and state-by-state obligation matrix covering registration deadlines, fee remittance schedules, reporting requirements, and reseller documentation obligations across all applicable programs., • Ensure reseller and retail partner compliance confirmation processes are in place for applicable state fee collection programs, and maintain documentation to protect Feit from downstream enforcement exposure., • Evaluate and manage Feit’s participation in stewardship organizations (e.g., Call2Recycle) to meet producer obligations cost-effectively across multiple jurisdictions., • Support international trade compliance activities including HTS classification, customs documentation, and coordination with sourcing and logistics partners. Government Affairs & Industry Engagement • Represent Feit Electric in relevant trade associations, including NEMA, and serve as the primary point of contact for industry working groups related to regulatory and standards development., • Monitor legislative and regulatory developments at the federal and state level that may affect the company’s product portfolio or market access, and brief leadership on material risks and opportunities., • Conduct limited lobbying and government relations activities in coordination with Legal and senior leadership, including outreach to regulatory agencies and government officials on matters affecting Feit’s product categories., • Build and maintain relationships with key agency contacts at CPSC, DOE, FCC, CDTFA, CalRecycle, EPA, and other relevant bodies. Cross-Functional Leadership • Serve as the regulatory compliance process owner company-wide, ensuring alignment and accountability across functions., • Drive collaboration among Engineering, Product Management, Quality, Purchasing, and Legal to ensure early detection and resolution of compliance risks., • Champion a bias for action in resolving regulatory challenges—driving clarity, urgency, and responsiveness., • Lead internal training programs and elevate compliance as a core component of Feit’s operational excellence and customer trust. Audit, Inspection & Enforcement Readiness • Prepare for and lead external audits, inspections, and investigations by regulatory agencies., • Maintain complete regulatory documentation and ensure audit-readiness for all product families., • Maintain documentation of reseller compliance with applicable state fee collection and EPR programs (e.g., CBE, eWaste, battery stewardship) as part of the company’s audit-readiness posture., • Lead incident management, corrective action planning, and response strategies related to compliance violations or enforcement actions. What You’ll Need: • Bachelor’s degree required; advanced degree in Engineering, Regulatory Affairs, Legal Studies, Environmental Policy, or a related field preferred., • 10+ years of progressive experience in regulatory compliance for consumer electronics, lighting, or safety-related products., • Deep expertise in U.S. and international standards, including UL 217, UL 1598, FCC Part 15/18, DOE, and Energy Star., • Proven success managing Multiple Listings (MLs) with UL, Intertek, and similar bodies., • Demonstrated ability to lead cross-functional teams, influence stakeholders at all levels, and drive regulatory initiatives across the organization., • Strong project management, communication, and documentation skills., • Hands-on experience with state-level Extended Producer Responsibility programs for batteries and/or packaging, including producer registration, stewardship organization participation, fee remittance, and multi-state compliance tracking., • Familiarity with battery stewardship organizations such as Call2Recycle and with emerging EPR legislation across multiple U.S. jurisdictions., • Experience engaging with trade associations (e.g., NEMA) and/or regulatory agencies in a representative capacity preferred., • RAC, CRCM, or equivalent professional certification preferred. What You'll Get: • A competitive benefits package including medical, dental, vision, 401k, and paid time off., • Pay Data: Salary Range $125,000.00 to $140,000.00 annual salary (exempt) Application Instructions: Interested and qualified candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements to recruiting@feit.com. Additional Data: The position is on site Monday through Friday in our Pico Rivera, CA office. The position does not offer relocation package. No remote work available for this position. Equal Opportunity Employer: Feit Electric, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of sex, pregnancy, race, national origin, color, religion, age or disability or any other status protected by law.

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please_. General Summary The primary function of this role is to help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care. Essential Functions Determine the reason for the patient's visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction Assist customers in the selection of frames and coordinate frames with optical measurements and prescription Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear Ensure correct pricing and realistic delivery time quotes to patients Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members Clean and merchandise display daily, always displaying effective merchandise Assist with insurance billing and processing orders Document all patient communication in patient records within practice software system Work on special projects and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of experience in related field If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician Working knowledge of MS Office package Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiating, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select "Prefer not to say, I Don't Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity" for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):TEMP-Workers' Compensation Claims Adjuster Employment Type:Contingent Worker FLSA Status:Non-Exempt Location:In-Officeor Remote Summary: We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporaryassignment with an estimated end date of August 28, 2026,andcanwork from anywhere in the United States. If this role is filled so the individual can work five days a week in any of the following offices, we can consider this a temp-to-hire assignment: Albany (NY), Chicago (IL), Los Angeles (CA), New York City (NY), Omaha (NE), or Richmond (VA). This role willadjudicateindemnity workers' compensation claims of higher technical complexity for our customers in the states ofAZ and CA. As this is a temporary assignment, only government mandated benefits will be provided. Employees in this roleare required toaccurately record all hours worked andsubmittimesheetsin accordance withcompany policy. Overtime may be assigned as business needsdictate, and employees are expected to work overtime whenrequired. Essential Responsibilities: • Working under technical direction and within significant limits and authority,adjudicateworkers' compensation claims of higher technical complexity, with a direct impact on departmental results., • Resolving issues that are generalized and typically notcomplex, butrequire understanding of a broader set of issues., • Reporting to senior management and underwriters onclaimstrends and developments., • Investigating claims promptly and thoroughly., • Analyzing claims forms, policies and endorsements, client instructions, and other records todeterminewhether the loss falls within the policy coverage., • Investigating claims promptly and thoroughly, including interviewing all involved parties., • Managing claims in litigation., • Managing diarytimelyand complete tasks to ensure that cases move to the best financial outcome andtimelyresolution., • Properly setting claim reserves., • Identifying, assigning, and coordinating the assignment and coordination ofexpertiseresources toassistin case resolution., • Preparing reports for file documentation., • Applying creative solutions which result in the best financial outcome., • Negotiating settlements., • Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.)., • Having an appreciation and passion for strong claim management. Qualifications / Experience Required: • A minimum of five total years' experienceadjudicatingworkers' compensation claims in both of the followingjurisdictions: AZ and CA., • Bachelor'sdegree from an accredited universityrequired. Two or more insurance designations or fouradditionalyears of related experienceadjudicatingindemnityclaims beyond the minimum experiencerequiredabove may be substituted in lieu of a degree., • CA Self-Insurance (or both the WCCA & WCCP designations in lieu thereof) & AZ claims certificationrequiredat start of assignment., • Must have good business acumen (i.e.understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable)., • Must have excellent communication skills and the ability to build lasting relationships., • Exhibit natural curiosity, • Desireto work in a fast-paced environment., • Excellent evaluation and strategic skillsrequired., • Strong claim negotiation skillsa must., • Mustpossessa strong customer focus., • Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines., • Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO., • Must work independently anddemonstratethe ability to exercise sound judgment., • Demonstrates inner strength. Has the courage to do the right thing anddemonstratesit on a daily basis., • Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking., • Proficient in MS Office Suite and other business-related software., • Polished and professional written and verbal communication skills., • The ability to read and write English fluently isrequired., • Mustdemonstratea desire for continued professional development through continuing education and self-development opportunities. The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Colorado outside of Denver metro, Delaware, Illinois (outside of Chicago metro area), Maine, Maryland, Massachusetts (outside of Boston metro area), Minnesota, Nevada, Rhode Island, Vermont, and Virginia Pay Ranges:$37.66- $44.33per hour Boston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. metro area, & Washington State Pay Ranges:$41.44- $48.79per hour Los Angeles, New York City and San Francisco metro areas Pay Ranges:$45.12- $53.16per hour About Working in Claims at Argo Group • Argo Group does not treat our claims or our claims professionals as a commodity.The work we offer is challenging, diverse, and impactful., • Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions andtreateach case as the unique situation it is., • We have a very flat organizational structure, enabling our employeeshavemore interaction with our senior management team, especially when it relates to reviewing large losses., • Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas., • We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our_ Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please _. General Summary The primary role is to assist the Optometrist with eye examinations and patient eye care including conducting pre-testing or special testing, intaking patient history information, and guiding patients throughout the eye care and clinical experience. Essential Functions Prepare patients before the examination by gathering information about the patient's vision and medical history, explaining the exam process, and documenting all needed information in the patient's record Able to work well with technology and various clinical instruments, taking measurements, and administering tests to determine the visual capabilities of the patient in preparation for the vision examination Perform contact lens insertion; educate and train patients on contact lens insertion and removal Order contact lenses of various types of materials and designs and manage contact lens trials inventory Administer topical ophthalmic and dilation medications Scribe for the doctor and translate as needed Prioritize patient care and patient flow while communicating effectively with doctors, staff, and patients Perform, under the direction of the Optometrist, some therapy exercises or procedures with the patient Assist in other areas of the office as necessary, such as answering phones, verifying insurance, checking in patients, scanning charts, maintaining a clean office, and checking patients in and out Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of experience in related field Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document patient visits Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify patient needs Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select "Prefer not to say, I Don't Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity" for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please _. General Summary The primary function of this role is to help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care. Essential Functions Determine the reason for the patient's visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction Assist customers in the selection of frames and coordinate frames with optical measurements and prescription Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear Ensure correct pricing and realistic delivery time quotes to patients Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members Clean and merchandise display daily, always displaying effective merchandise Assist with insurance billing and processing orders Document all patient communication in patient records within practice software system Work on special projects and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of experience in related field If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician Working knowledge of MS Office package Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiating, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select "Prefer not to say, I Don't Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity" for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please_. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select "Prefer not to say, I Don't Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity" for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select “Prefer not to say, I Don’t Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity” for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Job Description Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the plant. Woodard & Curran is seeking a dynamic, detail‑oriented, and client‑focused Professional Engineer to join our Water Team as a Project Manager. In this role, you will partner with municipal clients to develop, design, and deliver a range of drinking water projects across New England (Massachusetts, Maine, Rhode Island, and Connecticut), as well as the Tampa and Los Angeles regions. Our team comprises a dynamic group of engineers, scientists, and design professionals who emulate Woodard & Curran’s values. Woodard & Curran creates a safe and fun environment for employees to thrive and collaborate with teams locally and nationwide to deliver clean water solutions to our clients. The ideal candidate will be technically focused, with solid experience in evaluating, planning, designing, and constructing drinking water systems. Familiarity with a broad range of issues related to master planning, treatment, and distribution systems is preferred. In collaboration with the Technical Manager, you will help lead the delivery of multiple projects, work directly with clients and internal teams, and support marketing and proposal efforts. Offering Flexible Remote/Hybrid Work Schedule: Expectation is 2 to 3 days in the office or onsite with clients. Travel up to 20%: To clients within the New England (Massachusetts, Maine, Rhode Island, and Connecticut), as well as the Tampa and Los Angeles regions.Just to name a few, these projects may include: • Drinking water distribution capacity analysis and design, • Drinking water treatment system upgrades, • PFAS treatment systems, • Lead and Copper Rule project initiativesWhat you will be doing at Woodard & Curran:, • Managing and executing work on water system design, planning, and construction projects by leading and collaborating with multi-disciplinary teams within Woodard & Curran and with subconsultants., • Determining the overall delivery approach for projects. Partner with senior leadership to develop technical approaches on larger projects., • Scheduling and tracking project budgets, milestones, and deliverables., • Utilizing Woodard & Curran’s Project Management Framework to execute all projects., • Demonstrating strong and proactive communication skills to keep the project management and technical team(s) updated as project work progresses., • Connecting and working with external suppliers and subcontractors support project delivery, • Interacting with clients and representing the firm in a professional manner, • Visiting client sites for meetings, proposal development, and/or to observe the status of construction projects., • Coordinating with contractors and clients in the field during construction to ensure that projects are executed in compliance with the Contract Documents., • Interfacing with state and local regulatory agencies and permitting officials, • Conducting and coordinating QA/QC reviews on project deliverables to ensure Woodard & Curran technical excellence standards are met., • Collaborating with leadership and resource leaders on staffing projects., • Providing input on the development of Woodard & Curran design guidelines and standards., • Preparing and delivering presentations and training programs to internal and external clients and professional associations., • Supporting business development efforts under the direction of a client manager.What you will need to succeed:, • 10 - 20 years of consulting engineering experience., • A B.S. Degree in Civil or Environmental Engineering or an M.S. Degree is preferred., • Registered Professional Engineer in Massachusetts, Maine, Rhode Island, Connecticut, Florida or California (or ability to apply for reciprocity)., • The successful candidate will have project management and delivery expertise in civil and environmental engineering and an in-depth understanding of the engineering concepts associated with municipal drinking water systems, • Ability to manage multiple projects with demonstrated strong project management skills, • Well-versed in state and federal regulations., • Knowledgeable in state bidding laws and funding programs., • Excellent writing, communication, and presentation skills., • Demonstrated ability to conduct effective presentations to stakeholders., • Experience with proposal writing and developing project scope, budget, and schedules.Pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations. Group A (Portland, ME & Tampa, FL) = $125,000 - $135,000Group B (Los Angeles, CA & Andover, MA) = $130,000 - $160,000Group C (Canton, MA) = $140,000 - $170,000 This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets. #LI-TB1 Mutual Dispute Resolution (MDR) As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently. What this means: • MDR applies to both you and the Company, • Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings, • Certain exceptions are outlined in the full agreement AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR. \uD83D\uDD17 Review the full agreement here: Mutual Dispute Resolution Agreement Employee Support & Benefits Retirement Savings: • 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed Time away from work: • Observed holidays: Choose up to 8 holidays to observe annually, • Vacation: Accrued based on years of experience and calculated on hours worked, • Sick time: Paid sick time for non-work-related illness or injury., • Parental leave: Up to 80 hours of Paid Parental Leave for child bonding Coverage and support for your needs and well-being: • Disability: Paid short- and long-term disability, • Health: Medical plan options; plus dental and vision plans., • Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life., • Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources. Workplace Information E-Verify Participation Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters. \uD83D\uDD17 View required Right to Work and E-Verify posters here. Equal Employment Opportunity & Accessibility Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer. \uD83D\uDD17 View our Equal Employment Opportunity Policy \uD83D\uDD17 View the "Workplace Discrimination is Illegal" poster Inclusion & Belonging We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities. As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact. Recruitment Agency Policy We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees. Text Message Communication Notice: To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.” Terms, Privacy & Use of AI in Hiring \uD83D\uDD17 Woodard & Curran Terms of Use \uD83D\uDD17 Woodard & Curran Privacy Statement We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary function of this role is to help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care. Essential Functions Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction Assist customers in the selection of frames and coordinate frames with optical measurements and prescription Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear Ensure correct pricing and realistic delivery time quotes to patients Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members Clean and merchandise display daily, always displaying effective merchandise Assist with insurance billing and processing orders Document all patient communication in patient records within practice software system Work on special projects and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of experience in related field If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician Working knowledge of MS Office package Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiating, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select “Prefer not to say, I Don’t Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity” for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary function of this role is to help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care. Essential Functions Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction Assist customers in the selection of frames and coordinate frames with optical measurements and prescription Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear Ensure correct pricing and realistic delivery time quotes to patients Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members Clean and merchandise display daily, always displaying effective merchandise Assist with insurance billing and processing orders Document all patient communication in patient records within practice software system Work on special projects and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of experience in related field If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician Working knowledge of MS Office package Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiating, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select “Prefer not to say, I Don’t Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity” for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Manager Of Payment IntegrityJoin Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of people caring for people, Martin's Point employees are on a mission to transform our health care sys

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to assist the Optometrist with eye examinations and patient eye care including conducting pre-testing or special testing, intaking patient history information, and guiding patients throughout the eye care and clinical experience. Essential Functions Prepare patients before the examination by gathering information about the patient’s vision and medical history, explaining the exam process, and documenting all needed information in the patient’s record Able to work well with technology and various clinical instruments, taking measurements, and administering tests to determine the visual capabilities of the patient in preparation for the vision examination Perform contact lens insertion; educate and train patients on contact lens insertion and removal Order contact lenses of various types of materials and designs and manage contact lens trials inventory Administer topical ophthalmic and dilation medications Scribe for the doctor and translate as needed Prioritize patient care and patient flow while communicating effectively with doctors, staff, and patients Perform, under the direction of the Optometrist, some therapy exercises or procedures with the patient Assist in other areas of the office as necessary, such as answering phones, verifying insurance, checking in patients, scanning charts, maintaining a clean office, and checking patients in and out Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of experience in related field Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document patient visits Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify patient needs Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select “Prefer not to say, I Don’t Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity” for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select “Prefer not to say, I Don’t Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity” for the questions: • Washington D.C., • Hawaii, • Iowa, • Maine, • Michigan, • Minnesota, • Ohio, • Pennsylvania, • Rhode Island, • Washington Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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