Corporate Director of Housekeeping
25 days ago
Ronkonkoma
Job Description Key Responsibilities Portfolio Standards & Quality Assurance • Establish and maintain company-wide housekeeping standards, protocols, and best practices across all communities., • Conduct regular operational audits and site visits to ensure cleanliness standards, infection control practices, and environmental quality are consistently maintained., • Identify opportunities to improve efficiency, service delivery, and quality outcomes within housekeeping departments., • Develop standardized procedures for:, • Resident apartment cleaning, • Common area cleaning, • Deep cleaning protocols, • Turnover preparation for new residents, • Lead onboarding and training programs for newly hired Housekeeping Directors., • Provide ongoing development and coaching for Housekeeping Directors and supervisors., • Develop and maintain training materials, SOPs, and operational playbooks for housekeeping teams., • Serve as a subject matter expert for all housekeeping operations across the organization., • Assist communities with operational challenges including:, • Staffing structure, • Workflow improvements, • Equipment or supply management, • Cleaning process optimization. When a Housekeeping Director vacancy occurs, the Corporate Director of Environmental Services & Standards will: • Conduct a rapid assessment of the department’s structure and needs., • Identify and support a temporary internal team lead to maintain operational continuity., • Provide additional oversight and coaching during the transition period., • Ensure housekeeping practices align with:, • State regulatory requirements, • Infection control standards, • Company safety protocols., • Partner with:, • Executive Directors, • Regional Vice Presidents of Operations, • Facilities teams, • HR and Training Education • 7+ years of progressive housekeeping leadership experience., • Multi-site healthcare, hospitality, or senior living experience strongly preferred., • Strong operational and organizational leadership., • Training and coaching expertise., • Knowledge of housekeeping operations, environmental services, and sanitation standards., • Ability to travel regularly between communities.