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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Scattered Site Housing Program (SSHP) is a community based, permanent, supportive housing program for HIV/AIDS Services Administration (HASA) clients. All units are leased in the agency’s name. Seventy-five percent of the units are for single individuals and twenty-five percent are for families. Both case management and housing maintenance services are provided. In addition, clients receive partial financial assistance with their utility bills. Clients with income other than Public Assistance must pay thirty percent of their household’s income to the program as rent. Program Description Scattered Site Housing Program provides 270 scattered site-housing units to HIV/AIDS Services Administration (HASA) clients. All the units are leased in the agency’s name. Sixty-seven units are dedicated for families, and 203 units are for single individuals. The program has two components to assist clients succeed in housing, socials services and operations. Case management staff focusses on removing barriers to maintain medical care and achieve viral suppression by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Position: Case Manager - Bilingual Reports To: Assistant Program Manager Location: 19 Winthrop Street, Brooklyn NY 11225 What The Case Manager -Bilingual Does: The Case Manager is responsible for ensuring that clients are connected to needed services to address immediate needs, as well as, ensuring that clients obtain stability to maintain permanent housing. Maintain clear, organized, and audit ready records. Report all services provided to clients into program database monthly. This work is in support of the mission and goals of CAMBA. • The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment., • Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Assist clients in completing applications for benefits and entitlements and monitors outcome of process., • Collect all required documentation and create client files., • Conduct a minimum one home visit per month., • Report any repair issues to the Housing Specialist., • Monitor clients’ living conditions., • Meet required monthly projections., • Provide all required information for the completion of monthly program reports., • Maintain clients’ charts always audit ready., • Other duties as assigned. Minimum Education/Experience Required: • Bachelors Degree OR Associates degree/high school diploma/GED with at least 4 years’ experience in case management or related social service field (housing, homelessness, mental health, substance abuse, etc.)., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Bilingual English and Spanish. Pre and/or Post Employment Requirements: Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bf7En3HebV

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite. The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • supplemental insurance;, • Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency, • Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments, • Prepare reports of activities and achievements, • Approach each day and task with a "ZAG" mindset, • Bachelor's degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification, • Experience working with populations similar to the PACE program's clients, demonstrating an understanding of their unique circumstances, • Prior experience developing, evaluating, and implementing milestone-driven service plans, • Ability to identify community resources/services and connect clients to these resources, • Strong interpersonal skills, including the ability to build trusting relationships, • Effective communication, listening, and coaching skills, • Multilingual proficiency, preferred, • Proficiency in Microsoft Office and other relevant software, • Ability to submit accurate written forms and reports, • Exceptional time management skills to meet deadlines and work under pressure Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Retention Case Manager who is experienced in workforce development to serve clients of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size fits-all solution for clients needing education and or training support. The Retention Case Manager will provide case management and follow-up services to employed clients and obtain proof of employment while monitoring benchmarks and provide barrier remediation services as needed. This position is expected to be 100% onsite. The Retention Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • Manage a caseload of PACE clients once they are placed into employment and provide services if needed to help them maintain employment, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Obtain paystubs, offer letters, or letters of promotion from employed clients to verify proof of employment and document in accordance with program requirements, • Identify and assist with mitigating barriers to program participation and sustainable employment after program, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Monitor and supervise the client's employment placement and benchmarks to track progress and encourage promotion within the job, • Prepare reports of activities and achievements, • Collaborate with Case Managers and Leadership to develop strategies for successful client engagement after employment placement, • Advocate for clients' needs and rights, providing advocacy and support as necessary, • Maintain accurate and up-to-date records of client interactions and outcomes, • Ensure compliance with data privacy and confidentiality policies and procedures, • Approach each day and task with a "ZAG" mindset, • Associate's degree from an accredited college or university, OR a Minimum of two (2) years of experience in case management, human services or a position that demonstrates the ability to perform the duties as described, • Effective and engaging communicator with strong interpersonal skills, • Analytical and organizational skills to manage outreach efforts efficiently, • Resilient and outcome-driven with a focus on client engagement and program success, • Knowledge of Government Workforce regulations such as PACE, EARN, TANF, SNAP, etc., • Computer-literate with knowledge of relevant software and tools., • Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills, • Detail-oriented with strong organizational, analytical, research, and problem-solving skills, • Knowledgeable about the local region and relevant partners, • Multilingual or Bilingual preferred Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our House East location in New York City to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Union Hall location in Jamaica, Union Hall Street to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $29.17/hr. Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders. Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Park Overlook location in Webster Ave Bronx to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducting intakes and assessments with potential residents;, • Working with residents to formulate and maintain relevant, meaningful case plans;, • Developing and maintaining case records that document services provided to residents;, • Providing concrete case management and current, effective resources to residents;, • Advocating on behalf of residents with city agencies and other services providers;, • Meeting regularly with residents to ensure the family is on track with case plans;, • Participating in staff meetings, case conferences, and other meetings as needed;, • Facilitate / Co-facilitate support groups as needed;, • Building service partnerships with related community-based organizations;, • Assisting in the daily operations of the work site; and, • Other duties as assigned., • This position has recurring access to vulnerable populations Qualifications: • A Bachelor Degree in human service or a related field or equivalent experience and training, • Good oral and written communication and computer skills are necessary., • Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.36 - $24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255-unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA) and the rest 102 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents referred by HASA. The successful candidate will have strong clinical and communication skills along with experience working with the HIV/AIDS population. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • Ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducting intakes and assessments with potential residents;, • Working with residents to formulate and maintain relevant, meaningful case plans;, • Developing and maintaining case records that document services provided to residents;, • Providing concrete case management and current, effective resources to residents;, • Advocating on behalf of residents with city agencies and other services providers;, • Meeting regularly with residents to ensure the family is on track with case plans;, • Participating in staff meetings, case conferences, and other meetings as needed;, • Facilitate / Co-facilitate support groups as needed;, • Building service partnerships with related community-based organizations;, • Assisting in the daily operations of the work site; and, • Other duties as assigned., • This position has recurring access to vulnerable populations Qualifications: • A Bachelor Degree in human service or a related field or equivalent experience and training, • Good oral and written communication and computer skills are necessary., • Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.36 - $24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Case Manager (Icahn House) PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Icahn House location in the Bronx to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience are required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment,, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, DUTIES: • Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation., • Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues), • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services., • Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region., • Participate in ongoing supervision, • Other duties as assigned. QUALIFICATIONS: • Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting., • Licensed, or eligible for licensure., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation., • Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.)., • Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius., • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Strong analytical and problem-solving skills., • CBT certification, trauma focused CBT preferred, • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. Special Position Requirements: • Must be willing and able to clear a criminal background check, • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required., • Must obtain a negative TB Test yearly., • Must be willing and able to obtain FBI fingerprint check every 5 years., • Spanish language fluency required, • Must have valid driver's license and MVA check free of major infractions for the last 7 years. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description POSITION OVERVIEW: The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. RESPONSIBILITIES: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program. What You’ll Do · Directly supervises case managers in the UC program · Ensures that case managers are in compliance with all mandates as required by ORR. · Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Provides weekly supervision to the case managers. · Review all cases before they are submitted to ORR for release · Facilitates team meetings and trainings · Completes ORR reports and tracking grids on a weekly basis Completes All Case Management Requirements for Children on Caseload: · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan. · Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children. · Documents client contacts and other case required paperwork in an accurate and timely manner in MyEvolv and in accordance with regulations. · Ensure all ORR, OCFS, and Education mandates and requirements are consistently met. · Complete internal audits to ensure that the case files meet the requirements of standards set by OCFS and ORR. · Assist in facilitating training and shadowing for new case managers. · Works collaboratively with different teams and departments within the POH division and across the organization. · Participates and attends all required program related meetings and conferences. · Works effectively with other professionals in the field. · Maintains knowledge of issues affecting UC youth. · Supports and participates in the group interaction process. · Cover some evening and weekend hours as needed. · Performs other duties as assigned. Your Qualifications · Master’s degree in the behavioral sciences, human services or social services fields preferred or bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience. · Knowledge of child welfare and immigration related legislation · Excellent verbal, written communication and organizational skills are essential · Proficient in Microsoft Office suite · Bilingual (English/Spanish) a must Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Bilingual Case Manager of Functional Family Therapy ESSENTIAL DUTIES AND RESPONSIBILITIES RiseBoro’s Functional Family Therapy- Adult program is a therapeutic model that operates within its Clinical Services unit and is a strength-based, evidence-informed, culturally responsive intervention program that, at its core, aims to reduce community and interpersonal violence by engaging people in a change process that nurtures hope and strengthens relationships. Specific attention is paid to interfamilial and extra-familial factors, and how they present within and influence therapeutic processes. The Case Manager will: • Work with Therapists as part of the treatment team to provide therapeutic case management services to a caseload of 18-24 clients, • Facilitate Aggression Replacement Training (ART) groups for young adults, 19 through 27 years of age, • Participate in training for and provides specialized case management using the family systems based FFT-A model, • Provide comprehensive assessments and intake processes of assigned clients, • Engage and maintain regular contact with assigned clients, meeting regulatory requirements by conducting meetings of significant duration weekly, and conducting sessions of significant duration/frequency in accordance with the FFT-A model., • Assist clients in developing and implementing service plans and strategies of intervention considering all aspects of familial life and targeting behavioral change for individuals via FFT-A methodology, • Participate in FFT-A training sessions, consultations, case conferences, and peer supervision, • Consult with Therapists and Supervisor in providing services based on FFT-A principles, • Maintain FFT-A case notes, statistical information, outcome monitoring and provide ongoing clinical assessments and case recommendations utilizing approved formats, • Sustain comprehensive needs assessments of clients and families, devising and implementing individualized service plans in collaboration with all family service providers, utilizing strategies of intervention with consideration to family strengths and all aspects of the family's life and cultural background, • Provide case management, crisis intervention, brokerage and networking advocacy, • Coordinate services with other service providers, agencies and programs, • Complete required documentation, assessments, case narratives, case plans and statistical information, reports and outcome data, • Impart case recommendations regarding family engagement, clinical needs, or other developmental needs for the client as aligned with professional ethical guidelines, • Assist with other related duties as assigned. COMPETENCIES • Knowledge and experience with individual, family, group modalities and/or crisis intervention techniques, • Command and understanding of interventions with individuals with mental health issues, • Proficiency in coaching functional individual and family interaction, communication, and collective growth, • Skilled in working with hard to reach or distant individuals and families, • Flexibility to work when the families are available to meet; which may include non-traditional hours, • Excellent interpersonal/communication skills., • Bilingual Spanish required, • Capacity to internalize and work within the FFT-A philosophy and model, • Expertise in working with young adults, 19 – 27 years of age preferred, • Commitment to work with others, respect, elevate, and center cultural proficiency, • Possess skills to engage families who may not want the service, • Ability to adapt and individualize program interventions to utilize family strengths and skills, • Commitment to empowering families to solve their own problems, • Belief in the capacity of people to grow and change, • Effectiveness in establishing mutually respectful relationships, in which the family is a full partner, and participants are empowered to solve their own problems, • Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities, • Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.) EDUCATION and EXPERIENCE • Bachelor's Degree in Social Work, Psychology, Mental Health Counseling, or a related subject area; equivalent relevant professional experience (at least 4 years) will be considered, • Direct clinical experience in treating adolescents, adults, or family systems preferred EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. Powered by JazzHR tCuDUFi6a6

Job Description HANAC, Inc., originally founded by George Douris as the Hellenic American Neighborhood Action Committee, is a New York City-based multi-faceted social services organization. Established in 1972, HANAC was created to serve the needs of vulnerable populations throughout New York City. The Learn and Earn Program supports high school juniors and seniors by providing guidance, paid internships, career planning, tutoring, college preparation, and leadership development opportunities. The Part-time Case Manager will be responsible for ensuring that participants successfully navigate the program by providing individualized support, case management, counseling, and referrals. This role involves conducting assessments, monitoring participant progress, and helping them overcome barriers to employment and education. The Case Manager will work closely with program staff, schools, employers, and community partners to ensure participants receive the necessary support to graduate, gain employment, or pursue higher education. Key Program Goals: • Support youth in achieving work readiness, job skills, and social development, • Ensure a safe and structured learning and work environment, • Adhere to program policies and compliance requirements, • Provide individualized support and case management services, • Maintain detailed records and assist with programmatic reporting Rate of Pay: $25.00 - $30.00 per hour Work Schedule: Monday to Friday, 2 pm - 6 pm. Schedule is TBD and subject to change. Work Location: Q258 Energy Tech High School 36-41 28th St, Long Island City, NY 11106 Responsibilities: • Conduct outreach, intake, and enrollment to ensure program retention, • Develop and facilitate career exploration, work readiness, and life skills workshop, • Provide individualized counseling and career coaching to participants, • Maintain a caseload of enrolled youth, tracking their progress in the DYCD system, • Assist participants in developing Individual Service Strategies (ISS) to map out educational and career goals, • Monitor and document case notes, participant progress, and follow-ups, • Work closely with school guidance counselors, teachers, and other stakeholders to support participants, • Provide referrals to community-based organizations for additional services, • Organize guest panels, community service projects, mentorship activities, and field trips (e.g., college tours, employer site visits), • Monitor participants during internships, collecting timesheets and work documentation, • Ensure timely milestone tracking (e.g., post-secondary education, employment, apprenticeship, military enrollment) and submit required documentation, • Conduct regular check-ins with program participants to ensure engagement and completion, • Assist with incident reporting and notify the Program Director of any concerns, • Complete Basecamp check-ins twice per day to update on participant progress and case management tasks, • Attend staff meetings and professional development training, • Must have a bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing; or Minimum two years’ experience working with at-risk inner-city youth., • An associate’s degree and experience working with City systems such as public assistance, child welfare, education, and housing; or, • At least 2-3 years of experience in case management, workforce development, education, or youth services, • Experience working with city systems such as public assistance, child welfare, education, and housing, • Experience counseling youth in employment, college preparation, and leadership development, • Strong organizational, communication, and administrative skills, • Proficiency in Microsoft Word, Excel, Google Suite, and database management, • Knowledge of Summer Youth Employment Program (SYEP) or other workforce programs preferred 8rF9bD0F90

Job Description Job Title: Case Manager Supervisor Reports to: Director of Social Services Department: Social Services Benefits: Sick & Safe Leave, Vacation, PTO, medical, dental, vision, 401K FLSA Status: Non-Exempt Location: East Elmhurst, NY Program: Ditmars Manor JOB OVERVIEW Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose. Under general supervision, the case manager supervisor plays a pivotal role in ensuring the smooth day-to-day operation and coordination of program-related staff and services. This position is responsible for overseeing and supporting the case management team to achieve program goals, targets, and performance outcomes effectively and efficiently. The role may require availability during early evening hours and occasional weekends. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Directly supervise case management staff, providing ongoing guidance, coaching, and performance management., • Maintain effective communication with clients, staff, and peers to ensure smooth program operations., • Uphold professional relationships with clients and maintain strict confidentiality., • Plan, organize, and optimize program activities to meet contractual goals and performance targets., • Develop and implement program content in collaboration with staff and management., • Troubleshoot client and staff program issues, making decisions aligned with program policies and procedures., • Oversee and improve staff performance through feedback, training, and regular supervision sessions., • Address resistance to change among clients, staff, and supervisors/funders effectively., • Administer constructive feedback, in accordance with organizational policies., • Monitor clients' progress toward goals, documenting achievements and milestones., • Review and ensure accuracy, completeness, and clarity of all client progress documentation., • Review, correct, and sign service plans and recertifications on a regular basis., • Conduct regular chart audits of client files to ensure compliance and quality of services., • Add supervisory notes to CARES and Midway Living portals., • Lead and participate in administrative and staff meetings as required., • Provide necessary information for weekly, monthly, quarterly, semester, and annual reports to management., • Regularly update progress on the Midway Living portal., • Perform other related tasks as requested. EDUCATION & EXPERIENCE • Master’s degree in social work and a minimum of three years’ experience, • Knowledge of Homeless Population, • Compatible Philosophy with Midway Living QUALIFICATIONS & PREFERRED SKILLS • Strong interpersonal skills, • Excellent Oral and Written Communication Skills, • Effective organizer and communicator, • Proficient in Microsoft Office Suite, • Ability to adapt to new software applications, • Capable of working independently or collaboratively

Job DescriptionSalary: 50,000 Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the clients departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Complies with agency infection control policies., • May have on-call responsibilities. High School diploma or GED plus two years full time experience providing direct services to individuals with mental disabilities or Associates degree (or currently matriculated in a 4 year degree program and completion of half the course requirements) plus 2 years full time experience providing direct services to individuals with mental disabilities or Bachelor’s degree plus 1 year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications., • Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do, • Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful, • Speaking- ability to talk to others to effectively convey information, • Active Listening- ability to listen to what other people are saying and asking questions as appropriate, • Problem Identification-ability to identify the nature of problems, • Dependability-ability to report for work as scheduled on a consistent basis, • Ethical-ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth

Job Description The Preventive Maintenance Coordinator is responsible for scheduling and confirming our Preventive Maintenance visits with all customers. To act as a liaison between our customers and area dispatchers to assure quality customer service scheduling. Essential Duties and Responsibilities: • Create an accurate PM inspection list each month using various Smart Lists., • Manipulate data in various excel spreadsheets to facilitate scheduling, • Research and verify accurate belt and filter quantities for each PM Maintenance Inspection, • Schedule inspections on the graphic scheduling board based on hours per inspection, geography and workload, • Research and analyze account history to accurately assign future maintenance, • Respond to all emails and voicemails in a timely manner to assure customer satisfaction, • Back up to our Customer Service Department, • Assist with special projects as needed, • Create, compile and export databases containing scheduling and tasking information for maintenance. Including, visual reports for active contract base, utilizing applications such as GP and Excel daily., • Develop maintenance visit routes (Google Maps) and respond to technician needs throughout the day., • Maintain a "distributor appointment record" via Google Sheets to minimize ordering distraction. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Social Services/Social Services Supervisor, the Senior Case Manager provides and documents clinical and case management services for clients. He/She coordinates medical and mental health assessments, medication management, and housing applications. • Provides information and guidance to case managers, client services and community resources., • Assigns caseload to case managers., • Provides support and guidance to case managers in the execution of all housing related tasks including, but not limited to preparation, coordination, and processing of 2010E applications, General Population applications, housing searches, review of housing applications prior to submission to DHS, and housing interviews., • Provides comprehensive case management services for assigned clients including but not limited to entitlements, housing, employment/education, vocational training, health, mental health treatment, and substance abuse services, and social and community integration., • Provides counseling and support to clients on an on-going basis including, but not limited to crisis intervention, training and support on daily living skills, assistance in problem solving, conflict resolution, and advocacy., • Conducts client intakes, assesses client needs, develops service plans and/or service referrals to achieve self-sufficiency., • Conducts field work including, but not limited to home visits, outreach, and escorting clients to appointments., • Monitors client medications and coordinates all required medical and mental health appointments for clients., • Generates program reports and oversees accuracy of client information in client database system(s)., • Liaises with funding agency, community organizations, and housing providers regarding all housing related services., • Facilitates client groups and staff training as required., • Supervises all incident reporting and other client activities to ensure proper documentation and data entry., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations., • Attends staff meetings, trainings, and supervisory sessions, as required., • Develops and maintains relationships with community services and resources., • Bachelor’s degree in Social Work or related field required., • Minimum two years of clinical, individual or group counseling experience preferred., • Experience with homeless, person living with mental health condition and substance abuse population preferred., • Knowledge of NYC housing subsidy programs, • Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel, etc.), • Strong written and verbal communication skills., • Strong team building and coaching skills., • Strong problem-solving skills and resourcefulness., • Strong interpersonal skills and ability to work independently and in a team. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description CASE MANAGER We are excited to invite a passionate and experienced Case Manager to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Manager for our Families w/ Children facility in the Soundview area of the Bronx. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains and updates digital and physical records of all families as required by governing agencies., • Collaborate with clients to develop service plans based on an assessment of each family’s needs., • Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, and mental health services., • Maintain and update case files bi-weekly to document progress., • Assist families with moving into permanent housing., • Ensure that clients maintain an open public assistance case., • Adhere to all city and state guidelines for maintaining documents., • Conducts unit inspections. QUALIFICATIONS: • Bachelor’s or Associate's Degree., • Familiarity with case management is a plus., • Knowledge of Outlook, Word, and Excel., • Bilingual in Spanish or other language is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday - Friday SALARY: $47,741

Job Description FAMILY PROGRAMS COORDINATOR We are excited to invite a passionate and experienced bilingual (English/Spanish) Family Programs Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Programs Coordinator for our Families w/ Children facility in Staten Island, NY. As the Family Programs Coordinator, you will play a pivotal role in our organization, overseeing the performance of our dedicated Family Engagement Specialist and ensuring a nurturing and enriching environment for the families at our facility. This position is an excellent opportunity for an enthusiastic professional to develop a high-quality program that meets the needs of families and children. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Develop and implement a diverse range of recreational programs for children and families, including sports, arts and crafts, outdoor activities, and educational offerings., • Collaborate with internal departments and community partners to plan, organize, and promote special events and workshops., • Create, manage, and maintain a comprehensive event schedule that offers age-appropriate and inclusive options for participants with varied interests and abilities., • Oversee staff scheduling and prepare agendas for staff meetings to support effective communication and operations., • Maintain accurate attendance records, conduct program evaluations, and prepare regular reports for management review., • Recruit, hire, train, and support staff to ensure high-quality program delivery., • Manage a K–12 recreation program with a strong focus on youth development and participant engagement., • Actively participate in required training sessions, staff meetings, and organizational events., • Partner with the HR team to ensure all personnel files are complete, accurate, and up to date., • Ensure compliance with all OCFS and DOH regulations, standards, and guidelines. QUALIFICATIONS: • Associates or bachelor’s degree., • At least one year of supervisory experience., • Bilingual proficiency in Spanish and English., • Excellent organizational and planning skills., • This position requires flexible hours, including evenings, weekends, and holidays, to accommodate program schedule and special events., • Experience leading activities with children, teens, and adults. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am - 5pm, Monday - Friday SALARY: $50,000 #INDHP

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Ability to speak American Sign Language (ASL) fluently, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under supervision of the Program Director, the Case Manager is responsible for developing, implementing, and monitoring Life Plans for the people we support in one of our residential settings. This role ensures that services align with regulatory requirements, agency standards, and the personal goals of each individual. The Case Manager provides advocacy, coordination of services, and family engagement, while promoting dignity, independence, and quality of life for the people we support. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops, monitors, and updates Individualized Service Plans in accordance with regulatory and agency policies., • Participates in and chairs interdisciplinary team meetings; documents, interprets, and follows up on all recommendations., • Collaborates with residential staff, clinical staff, and service providers to ensure coordinated support., • Identifies individual aptitudes, interests, and preferences and develops goals and activities that reflect person-centered planning., • Documents functional assessments and reviews plans of care as needed., • Provides supervision, training, and guidance to Residence Program Specialists on Life Plan implementation, data collection, and best practices., • Maintains regular and meaningful contact with families, guardians, and community stakeholders., • Advocates for the rights of the people we support and ensures benefits and entitlements are applied for in a timely manner., • Coordinates admissions, including referral materials, family contacts, and arrangements for day programming., • Serves as liaison to day programs, clinics, service coordination, and other external partners., • Provides support in activities of daily living and community outings as needed., • Ensures adaptive equipment is available, maintained, and used appropriately., • Maintains accurate, timely documentation, including monthly case notes, progress updates, and family contacts., • Assists with discharge planning and systematic follow-up to ensure smooth transitions to community-based services., • Handles sensitive and confidential information with the highest level of discretion., • Keeps abreast of changes in the field and applies updated knowledge to practice., • Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s Degree in Human Services or related field required., • Minimum of one (1) year of experience working with individuals with developmental disabilities required., • Ability to read, write, speak, and understand English., • Strong interpersonal and communication skills with the ability to interact effectively with people supported, families, staff, and outside agencies., • Excellent organizational and time management skills with the ability to handle multiple priorities., • Proficiency in Microsoft Office and electronic record systems., • Ability to maintain confidentiality and exercise discretion in handling sensitive information., • Ability to work independently, as part of a team, and with flexibility in scheduling., • Ability to work flexible hours. COMPENSATION: $27.52 - $28.57/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description JOB DESCRIPTION Help 365 Bilingual Mobile Case Manager (English/Spanish)Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Social Care Network Resource and Referral Case Manager will work with the various database referral platforms that include, but are not limited to, Public Health Solutions, Unite Us, Aunt Bertha, and Food Bank TEN. The objective of the position is to establish contact with existing public health and hospital systems and connect households to the appropriate services within NYCP that will provide assistance to those impacted by social determinants of health. Specific duties will include monitoring referral systems, providing a coordinated receipt of referrals, assessing the needs of the referral, connecting to appropriate NYCP services, providing follow-up for referrals both internally and externally, and maintaining appropriate reporting tools. Duties will also consist of benefits screenings and direct assistance with public benefits applications that include, but are not limited to, SNAP, TANF, Safety Net, and Rental arrears. The Help 365 Bilingual Mobile Case Manager will report to the Social Care Network Resource and Referral Manager at the 8 East 109th, New York, NY 10029 location. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Outreach and Partner Engagement * Travel to assigned partner sites across New York City to conduct outreach. * Identify potential partner sites for benefits enrollment services. * Manage assigned caseloads from partner sites and social care referral platforms (e.g., Unite Us, Mount Sinai clinics, Mobile Partners). * Provide direct enhanced services to members following waiver program guidelines for the WholeYouNYC initiative, developed by Public Health Solutions in partnership with Unite Us. * Contact referred families/individuals to assist with services, including food pantries and public benefits applications. * Accurately document all services provided using contracted service notes to ensure compliance with program requirements; ensure timely and proper case closure upon successful delivery of services. * Screen clients for services based on program protocols and assist with applications for benefits such as SNAP, TANF, One Shot Deal, ERAP, SSI/SSD, and health insurance. * Confirm applicant appointments 24–48 hours in advance and follow up to ensure HRA conducts necessary interviews. * Facilitate formal mediation between applicants and HRA as needed to secure benefits. * Confirm receipt and amounts of awarded benefits upon application completion. * Provide participants with vetted information about local community resources. * Elevate complex cases to supervisors for additional guidance. * Other responsibilities as assigned. Qualifications: * An Associate’s degree in Social Work or Human Services is required; A minimum of two years of relevant work experience may substitute for education requirements. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Knowledge of Access HRA and HRA Applications * Strong understanding of public benefits, entitlements, and associated systems (e.g., SNAP, TANF, One Shot Deal, ERAP, etc.). * Proficient with Microsoft Office Suite, and Google Drive. * Strong skills in data entry and spreadsheets, and the ability to learn new software quickly. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $22/hour Benefits: * Paid time off, including Vacation, Personal, and Sick * Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance * Paid Holidays * 403(b) Retirement Account * Employer-Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Pre-tax Transit benefits * Voluntary Pet Insurance

Job Description Title: Case Manager Report to: Program Director Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application Position Summary: The Rapid Rehousing Case Manager is a key part of the Housing Plus RRH program. The case manager carries a caseload of families, individuals, or a combination of both, and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed., • Collaborate with providers to ensure compliance., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals., • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with NYC CoC and all protocols according to HousingPlus and government funder policies and procedures and requirements., • Ability to work onsite 5 days per week, • Experience working with justice-impacted populations, preferably working with women experiencing homelessness histories, behavioral health needs, and/or criminal legal history., • Solid knowledge of case management and motivational interviewing., • Proficiency in using Microsoft Office, AWARDS, and Google Meet, • Good organizational, interpersonal communication, and writing skills, • Ability to work as a team member., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite., • Must possess the ability to format and work within spreadsheets and Word Documents., • Experience using case management databases preferred., • Associate or Bachelor's in Human Services or Social Services or related field, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times.Benefits:, • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The case manager will be responsible for processing, monitoring, supporting, and organizing cases for program applicants. S/he will be directly involved with program participants and provides resources and assistance applicable to each case. S/he is in charge of planning, supporting, and working with program applicants: S/he schedules classes and events for program applicants under the direction of the program director. The case manager must be highly organized, empathetic, compassionate, non-judgmental, and eager to help vulnerable populations. Rate of Pay: $23 per hour Work Schedule: M-F (9 am- 4 pm, or if required 9 am – 5 pm) Full-Time (Max 30 hrs/wk) Duties and Responsibilities • Provides program orientation presentations to prospective program applicants., • Answers programmatic questions to eligible program participants., • Enters eligible applicants’ information into the program’s database to obtain appropriate outcomes for the program., • Organizes eligible program applicant folders and prepares them for auditing when required., • Scans and uploads eligible program applicant’s documentation into e-folders., • Provides TABE reading test to program applicants., • Prepares applicant’s security guard licensing filings for submission., • Understands the applicant’s needs, and works with the program director to develop strategies to help the client obtaining his employment goals., • Provides support to the program director over the program’s needs, including providing program progress statistics., • Prepares outreach events to inform the community of the purpose of our program and the importance of our services in the local, and city environments. Requirements and Qualifications • Applicant must possess a minimum bachelor’s degree is preferable;, • The ideal candidate has excellent written and spoken communication skills, • Time management skills (punctual); organized and prioritization are a plus., • Able to organize and manage large amounts of files, schedules, dates, and information, • Able to work with little or no supervision, multitask and achieve proposed goals within a timeframe., • Proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Google package Education and Experience • Applicant must possess a minimum bachelor’s degree., • 2-year experience working with the community in a similar setting. Powered by JazzHR vkYZTzEesf

Job DescriptionDescription: Title: Intensive High-Risk DV Case Manager Department: Prevention & Intervention Reports To: Director, Domestic Violence & Trauma Services Location: 126 Stuyvesant Place (SI Family Justice Center) Position Status: Full Time FLSA Status: Non-Exempt Pay & Benefits: The pay range for this role is generally $46,300 - $51,300 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Domestic Violence & Trauma Services Program offers a comprehensive suite of services to survivors of domestic violence with enhanced focus on education and linkage to health & wellness through both individual and group counseling supportive services. CHASI works in collaboration with the Staten Island Family Justice Center to expand reach and capacity. Domestic violence and trauma services are co-located. Services are provided at two different locations, 26 Bay Street Site and the Staten Island Family Justice Center (FJC). The Intensive Case Manager will manage a high-risk caseload with a specific focus on working with complex, intersectional cases of domestic and gender-based violence including, but not limited to, family violence, elder abuse, human trafficking, and sexual violence. The Intensive Case Manager will navigate clients through the many complex systems called into action in service plans, such as behavioral health services, medical services, criminal justice, family court, and child protective services. The Intensive Case Manager will be a strong advocate who can provide ongoing support to clients with the police, prosecutors, housing, shelters, schools, public assistance, and other service providers. The Intensive Case Manager will provide on-going and enhanced follow-up with clients to ensure that clients are accessing and successfully connecting with the array of supportive services available at the FJC and through off site partnerships and linkages, creating positive relationships with on and off-site partners. DUTIES & RESPONSIBILITIES: • Conduct initial comprehensive assessments, safety planning, and risk assessments with clients., • Navigate the client to execute their service plans, including making active referrals, accompany clients to various appointments, provide coaching to clients, deliver weekly or monthly education encounters, plan logistics for plan adherence reminders, conduct regular follow-up, and assist with transportation to get to and from appointments. Contact clients via phone, text, and email should they fail to attend appointments or stray from documented service planning., • Provide trauma-informed education about domestic violence and all forms of gender-based violence., • Contact clients via phone, text, and email should they fail to attend appointments or stray from documented service planning to re-engage the client., • Work collaboratively with internal departments and external partners., • Collect and submit data. Collect and submit data. Document all case management activities in accordance with guidelines and standard procedures., • On a weekly basis, review and update the program client list, deliverable tracker, and internal database., • Participate in internal and external meetings and trainings as assigned., • Align all activities with CHASI’s mission, core values, and culture., • Other duties as assigned. Requirements: QUALIFICATIONS: • Education: Bachelor’s degree in health, human services, education, social work, or mental health with 1 year of qualifying experience OR Associates degree in related field with minimum 3-4 years of qualifying experience; qualifying experience includes work with individuals at high risk of contracting HIV/AIDS, history of mental illness or substance use, harm reduction, domestic violence, immigrants, LGBTQ, etc., • At least 3 years of experience working with culturally diverse and vulnerable populations who have experienced trauma. Must be able to demonstrate the ability to engage and serve the domestic violence population targeted by this program and have strong engagement and follow-up experience., • Fluency in Spanish highly preferred., • Have familiarity with orders of protection and navigation of the criminal and family court systems., • Must have basic knowledge regarding HIV, HCV, STI, PEP/PrEP and Harm Reduction methods., • Excellent MS Office (Outlook, Word, Excel, PowerPoint, Teams) and internet navigation skills., • Ability to work independently and as a team; be team player with an ability to work with diverse teams with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment that motivates others to perform at their best., • Must possess the ability to interact with all levels of external and internal partners with a high level of professionalism and tact in representing CHASI., • Strong verbal and written communication skills, including capability to listen and follow instructions; able to give, provide direction and follow up on task; high attention to detail and accuracy. Be highly organized and able to multitask. CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Job Description Summary: Streetwork Project Lower East Side is an innovative program for homeless youth providing drop-in, crisis shelter, and outreach, utilizing a harm reduction approach. Under this umbrella, Senior Case Managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale, and survival sex). Services provided by Senior Case Manager include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Senior Case Manager also works alongside program leadership in providing input towards program planning to meet the mental health and substance use harm reduction needs around staff development and client services. Senior Case Manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Intake and assessment for individuals seeking assistance, • Triage counseling, • Mediation for internal conflicts, • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a trauma-based intervention (ARC) for youth with more complex mental health needs and challenges., • Provide trainings on overdose prevention, Narcan, as well as provide syringe exchange and other harm reduction supplies with clients, • Collaborate and coordinate with on-site mental health providers to ensure clients access to care., • Work in collaboration with therapist and Supervising Social Worker (SSW) to help develop treatment plans for youth with special needs experiencing severe mental health challenges, • Provide assistance to SSW in facilitation of clinical group process and debriefs, • Collaborate with SSW in identifying trainings around staff development, • Provide support to Supervising Coordinators and Coordinators in absence of directors around scheduling and oversight of the space., • Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Assist youth in application for Supportive Housing and SSI., • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Facilitate self-care and coping and risk reduction support groups, • Provide group led facilitation and conducting of educational presentations on HIV/AIDS, risk reduction, and other topics related to sub-populations of homeless youth, • Conduct outreach to homeless and street involved young people, as assigned, • Assist in community outreach and trainings on harm reduction techniques, including Narcan training; overdose prevention; fentanyl testing, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & case conferencing, • Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Knowledge and Skills Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults, • Understanding of social service systems and how to provide advocacy for clients navigating systems, • Basic knowledge of Supportive Housing and SSI eligibility process, • Ability to complete psychosocial reports and conduct assessments using psychiatric reports Qualifications: • Bachelor’s Degree, creative arts, liberal studies or any field related to working with youth +2 years’ experience working with youth, or High school diploma or equivalent + minimum of 5 years’ experience working in social service settings with target population. OR, two years of high-quality work at a Streetwork Project site Desirable: • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Understanding of harm reduction perspective, • Experience working with youth who have Co-occurring Disorders, • At least 1 year working with the homeless youth, or harm reduction, • Bi-lingual Spanish Other: Basic understanding of computer and systems for managing case records. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63 to $25 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Launched in 1993, the award-winning Midtown Community Justice Center is one of the country’s first problem-solving courts. It provides alternatives to fines and jail as a response to low-level crime. Seeking to reduce crime and incarceration and increase public trust in justice, the Midtown Community Justice Center works with neighborhood stakeholders to improve Midtown Manhattan, and to serve the vibrant Midtown community, specifically those in need of services. The court responds creatively to low-level offending, seeking sentences that are restorative to the victim, defendant, and community. Further, the Midtown staff engage in ongoing community engagement events to promote community wellness and to help connect people in need to voluntary services. Midtown Community Justice is seeking a Bilingual Case Manager for the Intake team. Reporting to the Coordinator of Court Operations, the Case Manager will be responsible for coordinating new referrals, conducting intakes and screenings, reengaging former and existing participants to complete mandated services, orienting new participants to the Midtown Community Justice Center, and scheduling participants for services. The Case Manager will also be responsible for providing one-on-one case management support to participants in need of services. Once a participant is enrolled in programming, the Case Manager will provide regular written updates and compliance reports to the court, including to the judge, clerks, defense attorneys, and prosecutors. Responsibilities include but are not limited to: • Conduct comprehensive needs-based intakes and assessments for clients referred to Midtown Community Justice Center and from other Center project sites;, • Schedule participants for mandated social services and/or community engagement sessions;, • Maintain caseload of CJA participants and provide support with completing court mandates, including care coordination with outside providers;, • Conduct case management sessions and make referrals for a variety of social service needs including linkages to harm reduction/substance use and mental health services, housing, employment, benefits, and more;, • Maintain a comprehensive and up-to-date list of referral resources that offer a wide range of programs and services;, • Enter and maintain accurate data entry in CJA’s electronic case management database including outreach, case information, intakes, attendances, and case outcome data;, • Provide written updates for court stakeholders for all court-involved participants; Provide resource coordination coverage in the courtroom, as needed;, • Collaborate and maintain strong relationships with key stakeholders, prosecutors, defense attorneys, and other court and programmatic staff;, • Provide crisis intervention and de-escalation, as needed;, • Manage administrative functions of the front desk and greet guests, as needed;, • Participate in group supervision, staff meetings, site visits, and trainings;, • Actively create, promote, and maintain a respectful, inclusive, and anti-racist work environment;, • Participate in group supervision, staff meetings, site visits and trainings;, • Assist with other programmatic and administrative tasks to support Midtown Community Court, as needed;, • Actively create, promote, and maintain a respectful, inclusive, and anti-racist work environment;, • Work with all program staff and teams to ensure continuity of services for participants;, • Participate in occasional evening and weekend community meetings; and, • Additional tasks as necessary.Qualifications:, • Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting;, • Must be fluent in English and Spanish, with proficiency in both written and verbal communication is required;, • Experience working in a court or criminal justice setting strongly preferred;, • Experience with drug/alcohol treatment, harm reduction, mental health services, co-occurring disorders utilizing a trauma-informed and anti-oppressive practice required;, • Ability to effectively work with diverse client populations, as a team member in a multiracial setting;, • Ability to be highly organized with excellent time management skills;, • Excellent writing skills and attention to detail required;, • Strong organizational and time management skills;, • Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner; and Position Location: Midtown Manhattan. Compensation: The compensation range for this position is $52,000 - $58,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR MG3KRL9uLM

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are presently looking for a Temporary Case Manager to join The Doe Fund family in our Ready, Willing & Able (RWA) Day Program. The successful candidate will have experience working with formerly incarcerated, Mental Health, Homeless, and/or Housing organizations. This position will be based out of our Harlem facility. This is a Temporary position. Key Responsibilities: • Manage a caseload of clients, monitor their progress toward meeting goals and their participation in required RWA program components, • Coordinate access to services, benefits, and recovery-based supports, • Assist clients with goal setting and self-development, work as a team with other staff to achieve program-wide participation, and successful completion of program goals, • Conduct monthly groups on various topics, • Maintain current, accurate, and timely documentation of progress in individual client records, • Provide crisis intervention to clients to resolve any issues or concerns that may arise, • Provide information to referral sources, • Perform other tasks as needed The Ideal Candidate: • Ideal candidates will possess a College Degree and at least 2+ years of experience in human services/case management, with experience working with challenging high-services needs populations, especially formerly homeless/ incarcerated, youth, veterans, individuals living with AIDS or other mental health., • Strong interpersonal and written/verbal communication skills required, • Strong computer skills required with working knowledge of Google, Excel, PowerPoint, and Word, • Excellent recordkeeping/reporting abilities are essential Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Free uniforms, • Health insurance, • Training & development, • Vision insurance Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers. Responsibilities: • Monitor, communicate, and respond to customer needs/concerns, • Communicate clear expectations to Production Technicians and supervise their activities, • Perform production processes as scheduled and ensure quality control, • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers, • Resolve problems quickly as they arise, • Manage job file documentation to ensure complete and accurate project details, • Manage and control costs of production projects, • Manage assets by protecting and using equipment and materials properly, • Clean and maintain vehicles, equipment, warehouse, and office areas, • Perform sales and marketing activities, including add-on sales and security checksQualifications:, • Effective written and oral communication, • Experience in cleaning/restoration preferred, • High school diploma/GED, • IICRC certifications preferred, • Ability to travel locally, • Construction experience helpfulPhysical and Work Environment Requirements:, • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance, • Ability to with cleaning products/ chemicals, • Willing to work on-call rotations for evening, weekends and holidays per schedule, • Walking and standing for long periods of time, driving, sitting, climbing,, • Ability to climb ladders and work at ceiling heights, • Ability to work in tight spaces (e.g., crawls spaces under buildings) Medical and Dental benefits offered after 90 days All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Beach 21st is a building which was developed and is operated by Community Builders. Beach 21st is a residential building located in the Far Rockaway neighborhood of Queens. The project consists of 23 residential units, 5 singles and 18 families with CAMBA, Inc. providing the on-site services Position: Case Manager Reports To: Program Manager Location: 1047 Beach 21st Street, Far Rockaway, NY 11691 What The Case Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Schedule appointments for tenant with referral organizations., • Escort tenants to appointments (educational, medical, social service, etc.), • Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf., • Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • Evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program., • May prescreen tenants over the telephone for eligibility and may schedule intake appointments., • Input tenant data and tenant progress information into automated database Minimum Education/Experience Required: • Bachelor’s degree (e.g., B.A., B.S.W.), • Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment., • As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report, • Flexible hours may be needed occasionally to provide shift coverage until 8 pm. Compensation: 40,000-46,250 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR TDwdsf9pA6

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1958 Fulton Street Brooklyn, NY 11233 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Compensation: $48,410-$52,530 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR xKasaUg0bo

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB TITLE: Anti-Violence Program Case Manager & Advocate REPORTS TO: Director of the Anti-Violence Program EMPLOYMENT TYPE: Full-Time LOCATION: Brooklyn Family Justice Center SCHEDULE: Hybrid – 4 days in office and 1 remote day SALARY: $60,000.00 annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB SUMMARY: The Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) operates the City’s five Family Justice Centers (FJCs), which provide comprehensive, multi-disciplinary and trauma-informed services for victims of intimate partner violence, sex trafficking and sexual assault. The Arab-American Family Support Center provides case management services, crisis intervention, advocacy, information, and referrals to victims of domestic violence at each Family Justice Center. As a member of AAFSC’s Anti-Violence Program Team, the Case Manager and Advocate will provide crisis intervention and direct services to program clients at the Family Justice Center. He or she will be responsible for conducting safety assessments, crisis intervention, supportive counseling and safety planning with survivors, as well as referrals and advocacy on behalf of survivors. PRIMARY DUTIES AND RESPONSIBILITIES: • Conduct intake with clients to assess risk and determine service needs., • Provide ongoing safety planning and survivor-centered case management., • Engage in crisis intervention, including but not limited to service coordination with law enforcement, District Attorney offices, hospitals and other service providers., • Provide criminal justice and family court information, advocacy/support (e.g. drafting Order of Protection petitions), and court accompaniment to victims/survivors., • Provide information and filing-support regarding public assistance and other government entitlements, housing/shelter applications and transfers, Office of Victim Services compensation, lock replacement, short-term financial assistance, food pantries, and clothing donation centers., • Assist clients in preparing OVS compensation claims applications and submit a minimum of 3 applications a month., • Identify and provide referrals to outside therapeutic, legal, and other services as necessary., • Maintain thorough case files, document client sessions and services provided, and maintain updated demographic reports for regular funder reports in a timely manner., • Attend ongoing technical trainings, workshops, committees and lectures to ensure best- practice development and knowledge of current resources for clients., • Perform data entry into a computerized record keeping system and maintain thorough and accurate case records and statistics., • Assist in developing informational materials and presenting about domestic violence, gender-based violence and sexual assault dynamics, structural factors, and resources., • Attend weekly individual and monthly group supervision meetings., • Participate in AAFSC meetings and attend meetings on behalf of AAFSC., • BA/BS/BSW required in human service or a related field, • Fluency in Spanish or Arabic preferred. Reading and writing proficiency is a plus., • Relevant work experience with one or more of the following populations/issues preferred: domestic violence, assault, and/or torture survivors; trafficked persons; immigrants; refugees; social justice, • Counseling, community organizing, and/or group work experience preferred, with understanding of impact of intersectional violence and trauma (sexual, political, structural), • Excellent and culturally competent interpersonal skills, with preference for experience with/interest in Arab, Middle Eastern, North African, Muslim, and/or South Asian communities, • Experience and creativity in navigating medical, legal, and social service systems, • Demonstrate ability to work under pressure in a calm and reassuring manner, • Strong written communication and organizational skills; ability to manage multiple tasks, • U.S. Work Authorization required. Powered by JazzHR kFg1DSzdHW

Job Description CASE MANAGER We are excited to invite a passionate and experienced Case Manager to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Managers for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains and updates digital and physical records of all families as required by governing agencies., • Collaborate with clients to develop service plans based on an assessment of each family’s needs., • Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, mental health services, and any other services the family may need., • Maintain and update case files bi-weekly to document progress., • Assist families with moving into permanent housing., • Ensure that clients maintain an open public assistance case., • Adhere to all city and state guidelines for maintaining documents., • Complete all assigned staff trainings., • Conducts unit inspections. QUALIFICATIONS: • Bachelor’s or Associate Degree., • Familiarity with case management., • Knowledge of Outlook, Word, and Excel., • Bilingual in Spanish or other language is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $46,350

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for a Part-Time Case Manager for one of our mental health residential programs located in Bellerose (Queens), NY. Salary: $26/hr., Part-Time Valid Driver License Required Position Summary The Case Manager coordinates and monitors the assessment, treatment planning and care coordination for each resident on their caseload. The Case Manager serves as an advocate and intermediary for and on behalf of residents’ rights. Case Management staff will work in partnership with our residents to establish goals, find appropriate supports and access independent community housing. Essential Functions • Assist residents in developing the skills, direction and motivation necessary to graduate to more independent housing settings., • Assist residents to develop life skills in the direction of maximum autonomy., • Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services and health care services., • Insure that residents receive periodic medical and dental attention., • Maintain contact with: (1) TSINY Financial Specialist and follow up on related benefit matters, (2) all related treatment providers to insure integrated care between the residential program and other services., • Meet on a regular basis with interdisciplinary team for assessment and information on resident., • Facilitate skill development classes., • Develop person-centered Service Plans., • Work with counselors to monitor the implementation of Service Plan goals and evaluate progress., • Visit hospitalized clients., • Monitor medication., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with, • Disaster Preparedness Plan. Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • be able to effectively present information and respond to questions from groups of managers and residents. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • In own handwriting, prepares written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals., • Reviews plan with residents on a weekly basis and document progress and/or revisions, so resident is gaining the life skills necessary to make a successful re-entry into the community., • Assists residents in establishing personal budget, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g. have resident complete paperwork, take on facility tour, introduce to other residents, etc.)., • Makes entries in own handwriting into confidential client (resident) files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensures files are secure to protect client confidentiality., • Assists Employment Placement Specialist to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsel unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist., • Verifies residents' pass plan through pass sponsorship according to contract, so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal report within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team., • Maintains confidential information obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so sensitive information is on a "need to know" basis., • Complies with GEO policies and work rules as described in the company Employee Handbook, and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards., • Adheres to GEO’s attendance policy; be available for all shifts; work overtime as required to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree in social, human services, criminal justice or behavioral science programs from an accredited college or university., • One (1) year of experience in human services, corrections or community-based services., • Work experience may be substituted for academic studies exchanging one (1) year of work experience in a related field for one (1) year of academic education., • Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Familiar with community corrections systems and current community corrections practices., • Familiar with community work force needs, public and private agencies and employment services., • Ability to write clear concise reports in English using correct grammar., • Ability to add, subtract, multiply, divide, and calculate percentages., • Must be able to react quickly and appropriately in an emergency situation., • Bilingual in English/Spanish preferred, but not mandatory.

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected. COMPENSATION: The salary range for this position is $160,000-$175,000. If both numbers are the same, that is the amount that Aramark expects to offer.? This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.?? Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.? Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.? For more information about Aramark benefits, click here ___.? There is no predetermined application window for this position, the position will close once a qualified candidate is selected.?Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. The successful candidate demonstrates capability across the following dimensions: • Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations., • Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations., • Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins., • Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. In order to be prepared for this leadership role, qualified candidates will possess: • Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries., • Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction., • Confirmed ability to hire, assess, develop and grow hard-working talent., • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues., • Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership., • Proven success in a repeatable business model, including leading through change and turnaround initiatives., • Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ___ or connect with us on ___, ___ and ___.

Job Description Must have experience supervising residential aides Shift Supervisors with Client Cares experience and a background in supervising RAs and completing incident reports. Schedule: Thursday - Monday 4PM-12AM ; off Tuesday and Wednesday Certifications required: • CPR / First Aid / AED Certification, • F-80 Certification, • Security Guard License JOB DESCRIPTION • Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations., • May be responsible for cleaning program areas after or before usage., • Assist with move outs, curfew violators and new residents. Complete intakes with new residents., • Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house workshops, and participation in other support service activities., • Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients., • Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned., • Conduct periodic building and grounds inspections and make facility managers aware of findings., • Respond to crisis and emergency situations and contact the appropriate authorities as needed., • Participate in ongoing individual supervision, team meetings, and training as appropriate., • Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action., • Maintain CPR/ First Aid Certification., • A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed., • Other duties as assigned by the supervisor. ESSENTIAL DUTIES & RESPONSIBILITIES: • Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence., • Responsible for maintaining fire safety which includes:, • Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation., • Coordinate monthly fire drills and maintain fire drill logs., • Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers)., • Coordinate servicing and documenting service/inspections of all fire safety equipment., • Provide all new program clients with written fire safety and prevention information., • Perform administrative duties as requested, including but not limited to:, • Complete transfer paperwork., • Complete intakes with new clients., • Complete Incident Reports., • Maintain visitor log books., • Maintain vehicle sign outs sheets., • Maintain roster in CARES and accurately record bedding., • Maintain mail logs., • Correspond via email., • Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs., • Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed., • Assist with new family arrivals, apartment turnovers and complete intakes and program orientation., • Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. Qualifications • High School Diploma or GED required., • 2+ years of experience in Security or Building Maintenance is required., • Ability to provide crisis intervention utilizing good interpersonal skills with a high level of maturity and responsibility., • Experience in office management and/or staff supervision is required., • Experience working in a large residential/institutional setting with a special need's population is required., • Strong writing, interpersonal, and organizational skills required., • NYS Driver's License preferred., • Bilingual English/Spanish speaking preferred.Company DescriptionHow you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a wholly women-owned business. We are committed to diversity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce.How you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a wholly women-owned business. We are committed to diversity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce.

Job Description Job Description The Area Route Manager (ARM) is responsible for overseeing a team of Route Sales Representatives and Route Sales Associates, in an assigned market. Primary responsibilities focus on route execution by delivering revenue growth through penetration of existing customer accounts, customer retention, and execution of pricing actions. Responsibilities • Develops and executes a business plan to drive sales growth within the assigned market., • The ARM is responsible for managing costs to plan and growing operating income for the branch., • Day to day leadership of the route sales team to ensure that the Farmer Brothers route management process is executed, and customers receive optimal levels of service., • Maintains direct relationships with key accounts within the assigned market., • Develop a focused plan for top customers in the assigned market, customer penetration action plan and aligned appointment schedule., • Present Farmer Brothers new product portfolios to gain business opportunities, develop price changes, and provide customer incentives., • Ensure execution of marketing calendar activity including sharing of new product launches and seasonal promotions with the route sales team., • Drives customer retention by leading their team to provide consistent service and quick resolution to our customers concerns., • Coach Route Sales Representatives (RSR) through a minimum of 2 route-rides per week; focused on sales penetration, up-selling customers and closing product distribution voids. Provide verbal and written feedback (via the Coaching Day form) to the RSR., • Facilitate team meetings to discuss key activities with the RSRs, review selling objectives, progress vs. plan and other Route KPIs., • Maintain and implement delivery schedule for each route to ensure customers inventory and “no-sales” are minimized., • Execute daily check-ins with the RSRs to ensure all planned stops were delivered, discuss any customer issues, and provide updates on priorities., • Provide escalation to resolve customer’s issues quickly and drive customer satisfaction., • Adhere and govern compliance with company policies (e.g., Safety, Food Safety) and ensure required administrative duties (e.g., DOT compliance) are carried out in a timely manner., • Willing to travel up to 25%. Job Qualifications Education & Experience • Bachelor’s degree preferred, High School graduate or GED required., • 6+ years of experience in Food & Beverage Sales, Consumer Product Sales, Coffee/Team, or related customer service business-to-business field., • Previous supervisory experience and/or demonstrated leadership skills., • Must be able to complete a successful DOT physical, possess a valid driver’s license and clean driving record., • Must be knowledgeable about and understand current Department of Transportation regulations., • Must possess strong PC skills including Microsoft Office Suite (Excel, Word)., • Ability to lift and carry products weighing up to 50 lbs. Personal & Professional Skillsets • Proficient in assessing customer needs., • Well-developed interpersonal, communication and leadership skills., • Uses sound business judgment., • Strives for continuous improvement., • Generates original, creative ideas to improve processes. At Farmer Brothers, we are committed to pay transparency and ensuring fair and competitive compensation for all employees. The base salary range for this role is defined above and may vary depending on experience and qualifications. To account for cost-of-living differences, we apply location-based salary adjustments. Employees working in higher-cost cities may receive a geographical pay premium, which is determined based on market data and local economic factors. If applicable, your specific salary will be discussed during the hiring process based on your work location. • In addition to base salary, we offer a comprehensive benefits package, which may include benefits such as health insurance, retirement plans, paid time off., • The total leave provided in the Company’s Paid Time Off (“PTO”) policy is in at least an amount of hours and pay sufficient to satisfy the requirements of state or local laws in the locations where the Company operates.

Job Description Global Contact Services is seeking qualified Supervisor Candidates for its call center in Long Island City, NY. Global Contact Services (GCS) is the call center provider for a large transportation agency. With over 800 associates and taking 30,000 calls/day it's a fast-paced and fun environment. If you have Supervisory experience, live within 50 miles of New York City and are looking for a new challenge then contact us!

Job Description Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients. Responsibilities: The Shift Supervisor is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Examine all items entering the facility to ensure client and staff safety, • Provide crisis prevention and intervention as needed, • Record incidents and residents’ grievances appropriate in logbook and on incident report, • Maintain ongoing communication with all department supervisors concerning social services issues, • Manage entry logs to ensure all persons entering the facility are recorded and accounted for, • Inspect all cleaning and service chores assigned to program aides to ensure completion, • Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency, • Assist clients with questions and resolving any issue as they may arise, • Monitor video surveillance of all areas of the facility, • Adhere to safety, health, and fire hazard guidelines, policies and procedures, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work diplomatically to solve issues that may arise, • Provide coverage when necessary, • May be required to work evenings, weekends and holidays as needed, • Perform all other required duties to ensure the facility is running efficiently Professional & Personal Qualifications: • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification., • Minimum High School Diploma/GED, • Ability to establish and maintain professional boundaries in working with clients, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Bi-lingual Spanish/English is a plus, • Strong written and verbal communication skills, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgment with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively