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At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You'll Do • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. Who You Are • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

The PM Restaurant Manager for ARVA Italian Restaurant with FB 575 LLC will oversee and maintain all aspects of operation in the dining room while exceeding guests' expectations for quality of the product and service. The Restaurant Manager ensures that all policies procedures and standard operating procedures are effectively maintained at an optimum level. This position has an annual salary of $80,000 - $85,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs, • Run daily line-up and communicate pertinent information to the Food and Beverage staff, • Train, evaluate, and schedule all restaurant staff, • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory, • Inspects all areas of the restaurant to ensure standards of service are maintained, • Handle guest complaints or questions in a professional manor, • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time • Inform the kitchen of any special requests or needs • Record and pass on useful information to the host/hostess such as special occasions, etc. • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner, • Enforce established guidelines and policies of the company, • Implement new menus and promotions such as holiday and special event promotions, • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations, • Attend all meetings and trainings assigned, • Prepare and print menus as required, • Assist in computing and sending daily reports, • Greet all guests, colleagues and clients in a professional and friendly manner, • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales, • Support the leadership team in the development and training of all team members, • Coach and mentor individual team members to develop their skills and maximize performance, • Motivate and be proactive in encouraging team commitment and spirit, • Ensure appearance of team members is according to company grooming standards, • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible, • Performs a variety of other duties as assigned by management QUALIFICATIONS • 5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage, • Must have open availability and be able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail and extensive service knowledge, • Must have good knowledge of food preparation, wine, and spirits, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS, ServSafe Certified, • Department of Health and Hygiene Certified

Lumen Restaurant & Rooftop NYC is seeking a dynamic and experienced General Manager to lead our operations in our new Manhattan location. We are a Mediterranean restaurant and lounge dedicated to providing excellent food and a vibrant atmosphere. As General Manager, you will be responsible for overseeing all aspects of our restaurant and rooftop lounge, ensuring exceptional service, operational efficiency, and a memorable experience for our guests. Key Responsibilities: • Manage and supervise all daily restaurant and bar operations, ensuring high standards of service and guest satisfaction., • Lead, train, and motivate a diverse team, fostering a positive and productive work environment., • Oversee financial performance, including budgeting, cost control, inventory management, and revenue growth strategies., • Ensure compliance with all health, safety, and liquor licensing regulations., • Maintain high standards of food and beverage quality, presentation, and service., • Develop and implement operational policies and procedures to enhance efficiency and guest experience., • Handle guest feedback and resolve any issues promptly and professionally., • Collaborate with the culinary team to ensure menu quality and consistency. Qualifications: • Proven experience as a General Manager or similar senior leadership role in a high-volume restaurant or lounge setting., • Strong leadership, communication, and interpersonal skills., • Excellent business acumen, with experience in financial management, budgeting, and profit and loss responsibilities., • Deep understanding of food, beverage, and hospitality operations., • Ability to thrive in a fast-paced and demanding environment., • Demonstrated commitment to delivering outstanding customer service., • Flexibility to work evenings, weekends, and holidays as required.

The Organization: New 42 catalyzes the power of performing arts to spark new perspectives, incubate new works, and create new opportunities for us all. Through the nonprofit’s signature projects — New Victory Theater (New York City’s premier theater for kids and families) and New 42 Studios (“Broadway’s secret laboratory”) — New 42 makes extraordinary performing arts a vital part of everyone’s life, from the earliest years onward. We believe representation matters both on the stage and behind the scenes, and seek employees who feel the same. We also know that creative people often come with non-traditional resumes and experience; if you believe you’d be a great fit here, please don’t count yourself out—we want to hear from you! Read more below on how to apply. The Position New 42 seeks a full-time Facilities Manager to oversee the cleaning, maintenance, and repair, and other janitorial services at the Studios Building and New Victory Theater. This role will involve hands-on management and strategic oversight of the facilities team to maintain a safe, clean, and functional work environment. The position will also manage budget tracking, including coding, PO processing, and quarter and year-end reconciliation—as well as all work agreements, building contracts, renewals, and insurance requirements. Manage building operations (HVAC, plumbing, electrical, elevators, and fire/life-safety systems). The Facilities Manager must be willing to work a flexible schedule, primarily evenings and weekends, and will be required to participate in on-call duties to respond to emergencies as the organization runs a 7-day operation. Primary Duties and Responsibilities • Develop and implement a cleaning and preventative maintenance plan for buildings to ensure buildings are well-maintained and operating effectively and efficiently in compliance with applicable building codes and governmental regulations, as well as organizational policies., • Manage a facilities team consisting of superintendents, handypersons, and cleaning staff who are members of the union, 32BJ., • Create and monitor weekly facilities staff schedules and assignments based on the buildings' operational needs., • Conduct routine building inspections to review staff performance and ensure building standards are met, as well as identify areas in need of repair, maintenance, or noncompliance., • Operate, monitor, and maintain building systems to ensure they operate correctly, optimally, and efficiently; such systems include, but are not limited to, HVAC, Building Management System (BMS), plumbing, electrical, elevator, and fire/life safety systems., • Respond to building and facility operation issues; diagnose problem(s) and effectively coordinate resolution of issues and coordinate timely repairs with in-house or contractors if necessary., • Oversee maintenance contracts, proposals, and service level agreements and associated work by contractors or vendors in conjunction with the Director of Facilities., • Utilize and manage the work order/facility management system and ensure orders are addressed in a timely manner., • Develop and manage facility-related budgets, including tracking and processing of invoices and weekly payroll., • Oversee facilities maintenance, supply purchasing, and ordering, • Lead facility (non-capital) projects, • Participate in identifying long-range maintenance programs, capital projects, and purchases as part of an annual budgeting process., • Maintain an EAP/FLSD Director license for the New 42nd Street Studios and perform relevant duties as required., • Additional duties as assigned. Essential Knowledge and Qualifications: • 5 years of supervisory responsibility in building operations/facility management (preferably in performing arts facilities), • Able to work evenings, weekends, and holidays, • Managerial/supervisory experience with union staff (preferred), • Solid understanding of building systems, including HVAC, electrical, plumbing, and life safety systems, • Knowledge of building regulations and codes, such as DOB, DEP, FDNY, and OSHA, • Experience with using facilities management and building management systems, • Advanced proficiency in MS Office or Google Suite (spreadsheet, scheduling, word-processing, database), • Hands-on experience in general repairs (carpentry, painting, etc.), • FDNY Certificates:, • F-59: Emergency Action Plan/Fire Safety Director, • S-12 Citywide Sprinkler Systems, • S-13 City-Wide Standpipe Systems, • P-98 Certificate of Fitness for City-Wide Fuel-Oil Piping and Storage System, • P-99 Certificate of Fitness Low-Pressure Oil Boiler Why Should I Apply? Be a part of this leading non-profit performing arts organization that is committed to empowering young people, artists, and educators through the performing arts. In addition to a competitive salary, New 42 offers a strong employee benefits package that includes comprehensive Health Insurance, Flexible Spending Account, 403 (b) Retirement Plan, Employee Pension, and Paid Time Off. Equal Opportunity Employer New 42 is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: New 42 is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, predisposition or carrier status, disability, age, military or veteran status, or any other status protected by applicable law. New 42 is committed to anti-oppressive practices across all departmental business processes; we aim to prioritize and advance as an anti-racist, anti-oppressive organization. Accessibility Needs Any applicants needing accessibility accommodations, please don't hesitate to let us know what you need. Notes from Human Resources Applicants must submit the following to be considered for the position: • Cover letter expressing specific interest in and qualification for the position, • Resume

We’re looking for a motivated and personable Sales Associate to join our growing team. This role is ideal for someone who enjoys talking to people, building relationships, and closing deals. If you’re driven by results and want to grow in sales, we want to hear from you. Responsibilities Greet and engage customers in a professional and friendly manner Identify customer needs and recommend appropriate products or services Present offerings clearly and confidently Close sales and meet or exceed individual sales goals Follow up with leads and existing customers when needed Maintain accurate records of sales and customer interactions Collaborate with team members to achieve overall business targets Uphold company standards, policies, and customer service excellence Qualifications Previous sales or customer service experience preferred (not required) Strong communication and interpersonal skills Confident, self-motivated, and results-driven Ability to handle objections and problem-solve effectively Comfortable working in a fast-paced environment What We Offer Competitive pay with commission and performance incentives Paid Training and ongoing support Opportunities for growth and advancement Positive, team-oriented work environment Schedule Full-time / Part-time availability (flexible) Company Description We are a growing, customer-focused company committed to delivering high-quality products and services while building long-term relationships with our clients. Our team values professionalism, integrity, and performance, and we create an environment where motivated individuals can learn, grow, and succeed. We believe in rewarding hard work, providing clear growth opportunities, and supporting our employees with the tools and training they need to excel. If you’re looking to be part of a results-driven team that values ambition and accountability, we’d love to meet you.