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Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $15.50 - $18.50

Job DescriptionDescription: Company Overview: Happy Floors is the leading designer and supplier of decorative high quality self-branded hard surface products in the industry. We provide stunning products with unparalleled customer service. This commitment has taken us from being a regional distributor in Miami, Florida, to a leading designer of porcelain, ceramic, and other hard surface styles across the USA. Happy Floors is highly rated as one of the Favorite Ceramic Manufacturers for Style, Quality & Service and is a Top 5 Favorite Manufacturer among our customers in Floor Focus magazine. Job Summary: We are currently seeking highly motivated and self-driven Account Managers (AM) throughout the United States. The AM is responsible for using their knowledge of company products to expand the base of accounts, grow sales, and meet customer needs in their respective region. The AM will develop and implement a territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field. Essential Responsibilities: • Selling Happy Floors Hard Surface flooring., • Increasing business and sales for existing accounts and developing new ones., • Weekly travel throughout the territory (up to 4-5 days of overnight travel per month (can change based on territory)., • Strong and proven ability to sell and close deals on displays, samples and inventory while balancing professional and timely service., • Proven ability to foster meaningful, long-term business relationships., • Identify and develop nontraditional opportunities for sales., • Report to Regional Sales Manager (RSM), who will work closely with you to train and help you to achieve your goals., • Focus sales efforts by studying existing and potential volume of dealers., • Expedite the resolution of customer problems and complaints to maximize customer satisfaction., • Possess in-depth product knowledge., • Achieve agreed upon sales targets and outcomes within schedule., • Analyze the territory/market’s potential, track sales, and status reports., • CRM/ Repsly adoption to manage territory., • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services., • Keep abreast of best practices and promotional trends. Supervisory Responsibilities: None To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferred Previous Experiences: • Flooring industry background is preferred, • Minimum of 5 years of experience as a Sales Representative, • A bachelor’s degree in business or a related field is preferred., • Microsoft Office skills., • Experience with CRM a plus., • Highly motivated and target driven with a proven track record in sales., • Excellent selling, negotiation, and communication skills, especially persuasion, to clearly convey the benefits of the product to potential customers., • Interpersonal skills to work with a variety of people each day, build relationships/network., • Excellent time-management skills., • Entrepreneurial spirit., • Motivated, proactive, and hardworking, with strong problem-solving, creative thinking and interpersonal skills., • Confident and strong self-assuredness to succeed., • Result-driven and can back strong, well-formed opinions with evidence. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to drive; use hands to finger, handle, or feel and talk or hear. Some standing, walking, moving, carrying, bending, kneeling, reaching, handling, push and pulling are required. May be required to lift and move boxes or packages up to 75 pounds in weight. Some work stress is inherent to the position and extended work hours may be required. Work Environment: The work environment will be in showrooms, storage unit, Indoor and outdoor temperatures depending on location weather may be cold, hot, humid, wet, etc. Benefits: We recognize people as our most valuable assets. Our competitive compensation and benefits package includes paid time off, medical, dental and vision coverage, 401(k) among a host of other optional benefits. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure. Requirements:

Job Description Majority of the work to be done is residential. Responsibilities for this position include: • Deck Modifications or Builds for Vertical Platform Lifts, • Handicap Accessible Bathroom Remodels, • Walk-In Tubs Installations, • Door Widening, • Flooring Installation and thresholds, • Installation of Safety Equipment such as grab bars, railings and other assistive devices., • Company Vehicle Responsibility - Respect this vehicle and privilege. Report any maintenance immediately to the construction manager if service is required. It is your duty to restock and clean out the vehicle. Follow all rules and guideline's given with this privilege i.e. gas cards, • Inventory, odds and ends, misc. duties as needed around the store will be required during any down time., • Attend department and company meetings as requested. Position Requirements: • High School diploma or equivalent., • Must be able to lift 50 lbs., • Home remodeling experience required., • Must be mechanically inclined., • Must be team oriented., • Time Management, • Multi-tasking, • Excellent communication skills, • Kind & understanding personality. Job Type: Full-time Pay: $24.00 - $28.00 per hour Experience: Residential construction - 3 years (Required) License/Certification: Driver's License (Required) Ability to Commute to Rochester, NY (Required) Work Location: In person Must submit to a background check.