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About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: JOB SUMMARY NY Creates is seeking a skilled and motivated Failure Analysis Technician to support our advanced 300mm semiconductor development operations. This role focuses on the offline characterization and analysis of semiconductor structures and devices using advanced instrumentation such as SEM, FIB, and TEM. The successful candidate will play a key role in identifying defects, supporting root cause investigations, and contributing to process improvement initiatives. This position requires hands-on expertise in analytical techniques, strong communication skills, and the ability to collaborate with cross-functional teams in a fast-paced R&D environment. Job responsibilities include but are not limited to: Operate and maintain advanced analytical tools, including Scanning Electron Microscopes (SEM), Focused Ion Beam (FIB) systems, Transmission Electron Microscopes (TEM), and other laboratory equipment. Perform physical and electrical failure analysis on silicon wafers, semiconductor packages, and components. Conduct sample preparation techniques such as delayering, cross-sectioning, and TEM lamella fabrication using FIB. Execute SEM imaging, FIB milling, and TEM sample preparation to support internal teams and customer requests. Analyze and interpret data to determine root causes of defects and performance issues. Prepare comprehensive reports documenting analytical findings, failure mechanisms, and recommended corrective actions. Collaborate with engineers and researchers to define analysis strategies and communicate effectively. Identify and implement improvements to analytical methods, sample preparation techniques, and lab workflow efficiency. Develop and optimize new sample prep procedures (e.g., wet etch, plasma etch) to expand lab capabilities. Work with the Metrology, FA, and Test Manager to identify training and development opportunities aligned with departmental goals. Maintain up-to-date training certifications and participate in performance evaluations and program planning. Other reasonable duties as assigned. Requirements: Minimum Requirements Associate's degree in engineering, Materials Science, Physics, or a related technical discipline from a college or University accredited by the USDOE or internationally recognized accrediting organization, OR equivalent experience with 10+ years in semiconductor manufacturing, R&D, or failure analysis. Fundamental understanding of semiconductor devices, materials, process flows, and IC design. Hands-on experience in a failure analysis lab environment with exposure to SEM/FIB/TEM techniques. Proficiency in sample preparation, imaging, and defect analysis. Strong problem-solving and analytical skills with attention to detail. Effective communication skills, both written and verbal, for technical reporting and cross-functional collaboration. Proficient in Microsoft Office and general computer literacy. Ability to work independently, manage multiple tasks, and adapt to a dynamic environment. Willingness to work evening or off-shifts as needed. Commitment to laboratory safety and cleanroom protocols. This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. Preferred Qualifications Bachelor's degree in engineering, Physics, Materials Science, or a related field from an accredited institution. 6+ years of experience in semiconductor failure analysis or analytical lab settings. Proficiency with Dual-Beam FIB systems, high-resolution SEM, and advanced TEM tools. Prior experience supporting process integration or device development teams. Familiarity with advanced failure analysis methodologies and root cause analysis frameworks. Don't meet every requirement? At NY Creates we are dedicated to building a welcoming, team. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY Creates. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 OR Remote Salary Range: $34 - $36/hour *Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.

Job Description Position Summary Our client is hiring an Operations Manager! Are you a strategic thinker with a passion for driving results and leading high-performing teams? This is your opportunity to step into a pivotal role where you’ll shape the future of daily operations across multiple production departments and business functions. In this fast-paced, hands-on position, you’ll be at the heart of operational excellence—streamlining processes, boosting productivity, and aligning performance with bold company goals. Our client is looking for a powerhouse leader who thrives on challenges, inspires continuous improvement, and brings a sharp, growth-focused mindset to everything they do. If you're ready to make a big impact and grow with a company that values innovation and leadership—we want to hear from you! Responsibilities · Oversee daily operations of the fabric, metal, and print shops, as well as the warehouse/shipping & receiving department. · Manage the Inventory Manager and Purchasing Manager, providing direction, support, and accountability. · Lead a team of approximately 6 direct reports and 45 indirect employees, ensuring strong performance, alignment, and development. · Collaborate closely with the design/engineering group and sales team to align production capabilities with customer needs, new product development, and project requirements. · Drive operational excellence through both day-to-day execution (scheduling, staffing, workflow, productivity) and strategic initiatives (lean, 5S, ERP/CRM integration, continuous improvement). · Ensure departments consistently meet or exceed KPIs: on-time delivery, order accuracy, safety, labor efficiency, and waste reduction. · Support vendor management indirectly through oversight of the purchasing function. · Champion a culture of safety, quality, and continuous improvement, ensuring compliance with standards and regulations. · Partner with senior leadership to align operations with growth and profitability goals. · Be available on-call as required to support urgent operational needs. Requirements · 10–12 years of progressive experience in operations or manufacturing management, ideally within a fast-paced, custom manufacturing environment. · Strong knowledge of ERP systems, lean manufacturing principles, 5S, and technical drawings. · Proven record of leading teams to deliver measurable improvements in efficiency, throughput, and quality. · Skilled at making data-driven decisions, solving problems, and motivating teams. · A collaborative, hands-on leader who is also assertive and results-focused. · Nice to have: Six Sigma certification, OSHA training, forklift certification. Work Environment & Benefits · Full-time, onsite role (first shift, with on-call responsibility as needed). · Salary range: $100-140K · Health insurance, 401(k), and PTO provided in accordance with company policies. M3 Placement and Partnership is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.

Job DescriptionDescription: The Customer Service Manager leads the end-to-end customer experience from order entry to post-sale support. This role builds a high-performing, data-driven customer service function that delivers fast, accurate, and friendly service across channels (phone, email, portal). Optimize processes, systems, and policies to improve NPS, reduce complaints, boost on-time delivery, and speed response times while partnering with Sales, Operations, and Finance to remove friction. Job Duties: • Lead, coach, and develop the Customer Service team (workflows, schedules, 1:1s, QA, coaching plans)., • Establish service standards for response, resolution, and escalation; ensure consistent, branded communication., • Focus on voice-of-customer (VOC) by capturing feedback, analyze themes, drive corrective actions and close the loop with customers., • Oversee order entry, changes, and status updates; coordinate with Operations to ensure on-time, in-full (OTIF) delivery., • Manage escalations (expedites, damage/shortage, pricing discrepancies); coordinate returns and warranty support with Operations and Quality., • Partner with Logistics to proactively communicate ETAs, delays, and recovery plans., • Map the customer journey and remove friction via process redesign and clear policies (credit holds, cut-off times, returns, warranties)., • Build and maintain a searchable knowledge base (playbooks/FAQs) for internal use and self-service content for customers., • Administer day-to-day use of CRM and related tools; ensure data quality and standard work., • Maintain dashboards on open orders and customer complaints., • Partner with leadership to shape sales strategy from market and customer feedback, then review KPIs to find trends and report them in clear dashboards to drive better performance., • Collaborate with Sales on customer onboarding, pricing/program clarity, and proactive communications., • Support Marketing on customer notices (launches, changes, recalls) and craft service messaging for campaigns., • Bachelor’s degree in Business, Communications, or related field (or equivalent experience)., • 5+ years in Customer Service/Customer Experience leadership (B2B preferred); plumbing/HVAC/manufacturing environment a plus., • Proficiency in data analysis with a strong skillset in Excel, data analytics, visualization, and reporting., • Excellent written and verbal communication skills, along with adeptness in building presentations., • Strategic thinker capable of translating technical requirements/issues into a business context and vice versa., • Detail-oriented with a focus on data accuracy and strong project management skills., • CRM experience required; familiarity with MS Dynamics preferred., • Ability to lead and motivate a customer service team. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods of sitting at a desk and working on a computer., • Occasionally lift and or move up to 25 lbs., • Requires sufficient hand, arm, and finger dexterity to operate a computer keyboard or other office equipment., • Requires speaking and hearing ability sufficient to communicate in person or over the phone., • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus., • Frequently sitting, standing, walking, keyboarding, • Required to wear Safety Glasses & Steel/Composite toe shoes while in Warehouse or Manufacturing Areas

Job DescriptionDescription: The Customer Support Specialist is a key member of our Inside Sales team. This role owns the customer experience from inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing, product guidance, and problem resolution. This is a professional, office-based role (not a call center) with clear opportunities to grow into senior positions within Customer Service, Inside Sales, or Sales Operations. Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative, Customer Operations Specialist, Inside Sales Support, Account Coordinator, or Order Entry Specialist are encouraged to apply. Job duties: • Serve as the first point of contact for customer inquiries and route complex issues to the appropriate internal partners as needed., • Accurately process customer transactions including orders, quotes, and returns within our ERP/CRM systems., • Document all customer interactions, including required follow-up and action items, in CRM to ensure visibility and continuity., • Proactively follow up with customers after orders and quotes to confirm satisfaction, address questions, and resolve any issues., • Determine customer requirements and expectations in order to recommend specific products and solutions., • Provide timely product and basic technical information to support new and repeat sales., • Recommend alternate products based on cost, availability, or customer specifications to maintain service levels and profitability., • Educate customers on product terminology, features, and benefits to drive confident purchasing decisions., • Prepare basic takeoffs based on plan review and specifications; develop system sizing, layout recommendations, and accurate bills of materials., • Work closely with manufacturer representatives, wholesale distributors, and installers to prepare quotes, follow up, and close business., • Maintain an expert level of product knowledge and application to support customers, reps, and internal stakeholders., • Partner with Sales, Marketing, Operations, and Warehouse teams to ensure accurate and on-time delivery for customer orders., • Identify and communicate customer needs, trends, and sales opportunities to support future growth and product development., • Manage time effectively, meet personal and team goals, and contribute to a collaborative, solutions-oriented team culture., • Support process improvements related to order accuracy, response times, and customer experience. We are committed to providing a clear growth path for strong performers in this role. Based on performance and business needs, typical development opportunities may include: Customer Support Specialist ? Product Support Specialist ? Senior/Lead Customer Support Specialist ? Customer Service Manager Requirements: Job Requirements: • High School diploma or GED required, associate's degree or higher in communications, business, marketing, or a related field is preferred., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)., • Excellent interpersonal, written, and verbal communication skills., • Strong attention to detail and accuracy in data entry, order processing, and documentation., • Ability to manage multiple priorities, stay organized, and follow through on commitments. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer., • Frequent sitting, standing, walking, and keyboarding., • Ability to lift up to 25 lbs. as needed., • Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment., • Speaking and hearing ability sufficient to communicate in person and over the phone., • Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus., • Safety glasses and steel/composite-toe shoes are required while in warehouse or manufacturing areas.

About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY CREATES also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Manager of 3D/HI Integration JOB SUMMARY NY Creates is looking for an experienced Manager of 3D/HI Integration that will be responsible for the Engineering and management of the NY Creates Heterogeneous and Packaging Integration group in support of NY Creates 300mm research and development programs. This positions will work closely with other Technical Integration managers of engineers and technicians who support NY Creates programs leveraging the CSR, Tokyo Electron, Applied META Center, C4 and BAT facilities for HI and Packaging development. This position will develop and manage NY Creates portfolio of HI, 3D and packaging test vehicles in support of NY Creates strategic development partners. The Manager of 3D/ HI Integration is responsible for technical staffing, program resourcing, engineering training, and prioritizing development efforts for internal and external programs, as well as growth of NY Creates integration know-how, growing business opportunities with existing and new customers, IP creation and management, and professional development of the Integration Team. Job responsibilities include, but are not limited to: Manage and support critical NY Creates strategic partner development within the Albany Nanotech Complex. Own and drive NY Creates 3D and Heterogeneous Integration development in the Center for Semiconductor Research (CSR)/NY Creates Albany Facilities Support in the development and maintaining of the NY Creates roadmap for 3D/HI technologies Serve as the Integration Engineering Lead in the development of custom integration solutions to achieve project and customer deliverables Optimize NY CREATES 3D/HI products within the Albany NY Creates facility to grow existing and future customer engagements and partnerships Identify important technology trends where NY Creates can implement new integration schemes to expand product portfolio in preparation for the future. Customer interface as NY Creates' Integration Expert and resident consultant for 3D/HI integration solutions Mentor and technically develop integration engineers, technicians and process engineers. Work closely with peer managers in the Technology Development Group to develop holistic engineering solutions and shared resources that meet project and program schedules and deliverables Staff / hire / leverage a diverse and experienced technical team to ensure timely and successful development to support key customers Prioritize multiple activities for the team and make decisions that result in timely and effective technology development output Lead the technical and professional development of a diverse group of integration engineers and technicians Foster effective cross-organizational relationships with all groups within NY Creates as well across strategic partners. Teach and lead the engineering teams with positivity to achieve the organization's strategic growth and goals Other reasonable duties assigned. Requirements: Minimum Requirements for Manager of 3D/ HI Integration Hold an engineering-focused BS, MS, or PhD from a college or University accredited by the USDOE or internationally recognized accrediting organization Have a minimum of 10 years' experience working within or managing an Engineering Development team Have a deep understanding of Integration development with experience in product development Have work experience in a semiconductor fabrication facility with good understanding of operations, manufacturing-like metrics and industrial engineering This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. PREFERRED Qualifications Have direct experience working in an R&D 300mm fabrication facility Have experience in customer and supplier interfacing Have experience in team (people) and project management Don't meet every requirement? At NY Creates we are dedicated to building a welcoming workplace. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY Creates. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $140,000- $170,000/ annual *Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686. Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.

About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Associate Director of Identity and Access Management JOB SUMMARY The Associate Director of Identity and Access Management is the authoritative architect and operational owner of the enterprise-wide identity fabric at NY Creates (NYC), responsible for the end-to-end design, implementation, hardening, integration, and lifecycle governance of hybrid identity systems encompassing on-premises Active Directory (AD), Microsoft Entra ID (Azure AD), and a mature Identity Governance & Administration (IGA) platform. This role drives the strategic convergence of authentication, authorization, privileged access, and compliance workflows across research labs, semiconductor cleanrooms, HPC clusters, cloud workloads (AWS, Azure, GCP), OT/ICS environments, and federated partner ecosystems. With elite engineering depth in Kerberos, LDAP, OAuth 2.0/OIDC, SCIM provisioning, zero-trust policy enforcement, and IGA rule engines, the Associate Director of Identity and Access Management translates regulatory mandates (NIST 800-171, CMMC 2.0) and business requirements into scalable, automated identity controls while eliminating orphan accounts, enforcing least privilege, and enabling seamless just-in-time (JIT) access. The incumbent operates with forensic rigor during privilege escalations, automates at enterprise scale, mentors identity engineers, and serves as the final escalation for all authentication or entitlement anomalies. Job Responsibilities include but are not limited to: Own the full Microsoft identity stack: on-premises Active Directory (multi-forest/domain, ADFS, AD CS), Entra ID (Conditional Access, Identity Protection, PIM), and Entra ID Connect synchronization with health monitoring and failover. Design and deploy enterprise IGA solution (SailPoint IdentityIQ/IdentityNow, Saviynt, OneIdentity, or Microsoft Identity Manager); implement birthright provisioning, access request portals, certification campaigns, and role-based access control (RBAC/ABAC). Engineer zero-trust authentication flows: passwordless (FIDO2, Windows Hello for Business), MFA (push, TOTP, certificate), and SSO federation (SAML 2.0, WS-Fed) for 100+ SaaS, custom, and legacy applications. Build and enforce privileged access management (PAM): JIT elevation via Entra ID PIM, CyberArk, BeyondTrust, or HashiCorp Vault; session recording, keystroke auditing, and credential rotation for service accounts and admin jump boxes. Automate SCIM/REST provisioning connectors to HRIS (Workday, UKG), CMDB, cloud platforms, and research tools; maintain 99.99% sync SLA with error-handling and rollback. Develop and operationalize identity risk analytics: UEBA via Entra ID Identity Protection, risky sign-in suppression, impossible travel detection, and anomalous token issuance. Lead annual access certification campaigns; design segregation-of-duties (SoD) matrices for finance, research IP, and fab operations; remediate violations with automated deprovisioning. Integrate IAM with SOAR for automated incident response: isolate compromised identities, force MFA reset, and quarantine devices via Intune/Endpoint Manager. Produce executive dashboards (Power BI, Entra ID reports) on identity hygiene metrics: orphan accounts, stale privileges, MFA adoption, and certification completion; support CMMC, NIST 800-171, and audit evidence. Conduct red-team validated privilege escalation exercises; harden GPOs, LDAP signing, Kerberos armoring, and Entra ID app consent policies. Author and enforce identity policies, standards, and procedures aligned to NIST 800-63B, NIST 800-53 AC/IA families, CIS AD benchmarks, and CMMC 2.0 IA.L2-3.5.x controls. Train and mentor Tier 1/2 analysts on AD forensics, Entra ID troubleshooting, and IGA workflow design; develop internal IAM certification path. Represent NYC in SUNY IAM working groups, Microsoft EAP programs, and CISA Identity Priority initiatives. Critical thinking to trace lateral movement via Golden Ticket, Pass-the-Hash, or token theft across hybrid environments. Ability to script complex identity transformations (PowerShell, Graph API, Python) for bulk operations and custom connectors. High degree of initiative, dependability, and 24×7 on-call for identity outages or credential compromise incidents. Effective oral & written communication skills, including board-level identity risk briefings, regulatory submission authorship, and technical RFCs. Requirements: Minimum Requirements for Associate Director of Identity and Access Management Minimum of eight (8) years of progressive identity engineering experience with at least five (5) years exclusively in enterprise IAM program leadership, hybrid AD/Entra ID architecture, and IGA platform ownership in regulated research, federal contractor, or critical manufacturing environments (5,000+ identities, multi-forest, cloud-native apps). Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related STEM field from an accredited institution; master's degree preferred. Equivalent Microsoft Identity MVP or military cyber identity operations training accepted. Knowledge of information security management frameworks such as the NIST Cybersecurity Framework, NIST Special Publication 800-171, or CIS 18 Critical Security Controls. This position is contingent on the satisfactory completion of a background check. Preferred Requirements Microsoft identity certifications Preferred: Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Azure Security Engineer Associate (AZ-500) - IAM focus Microsoft Certified: Cybersecurity Architect Expert (SC-100) IGA platform certifications preferred: SailPoint Certified IdentityIQ Engineer OR IdentityNow Professional Saviynt Certified Administrator OneIdentity Manager Certified Professional Additional elite certifications strongly preferred: Certified Identity and Access Manager (CIAM) Certified Information Systems Security Professional (CISSP) - IAM domain GIAC Certified Windows Security Administrator (GCWN) Don't meet every requirement? At NY Creates we are dedicated to building a welcoming workplace. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY Creates. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $120,000 - $175,000 **Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.

Job Description EDUCATION TECHNOLOGY ACCOUNT MANAGER (3D Printing, Laser, Software) At CADimensions, we're not just selling technology — we're helping transform the way companies build, create, and innovate. As an Education Technology Account Manager, you'll be at the forefront of that change. In this high-impact sales role, you'll partner with schools, universities, and teaching hospitals in the education space to bring 3D printing solutions to life through Stratasys and Formlabs technologies, as well as Laser Technologies with Trotec and software with Dassault. We're looking for a challenger — someone who can uncover pain points, build compelling business cases, and confidently guide customers toward ROI-driven decisions. This is more than a sales role. It's a chance to directly influence a fast-growing business line, contribute to CADimensions' new revenue, and unlock growth for our team through your success. This is a remote role; however, the territory covers the New England region. Candidates located within New England are strongly preferred. WHAT YOU WILL DO: • Consistently meet or exceed sales activity and gross profit (GP) targets, • Lead a consultative sales process by identifying customer pain points, understanding internal business operations, and delivering tailored solutions with a clear ROI, • Build and manage a healthy sales pipeline of new and existing accounts through proactive outreach, inbound leads, and marketing-generated opportunities, • Collaborate closely with internal teams and vendor partners (Stratasys, Formlabs, Dassault, Trotec, etc.) to deliver technical insights, demos, and solutions that win deals, • Maintain accurate forecasting, account notes, and activity records using CRM software to support sales strategy and reporting, • Travel throughout your defined territory to build strong, in-person relationships with clients and prospects, • Address objections with confidence and turn challenges into opportunities to earn trust and close business WHAT WE OFFER: • Competitive Compensation: You'll receive a guaranteed base salary along with a performance-driven commission structure. Top performers in this role can earn $150,000 or more each year., • Comprehensive Benefits: Health, dental, vision, 401k, life insurance and more., • Award-Winning Culture: A workplace culture that has been repeatedly recognized as a great place to work., • Training and Development: Access to training and development opportunities to help you grow and succeed., • Career Growth: Opportunities for advancement within a dynamic and innovative company. ABOUT YOU: • A challenger mentality focused on solutions-based sales., • 2-3 years of full-time sales experience, • Strong independent troubleshooting and problem-solving skills., • Outstanding collaboration working with other sales team members to be able to share overall success of departments, • Exceptional communication, organization, and follow-up skills. BONUS POINTS IF YOU HAVE: • Knowledge of the Education space., • CRM Experience, specifically HubSpot or SalesForce. ABOUT US CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. We partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services. Our mission is to empower our clients to bring their visions to life by enhancing efficiency and fostering creativity. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers. Join us and be a part of a dynamic team that is shaping the future of engineering and manufacturing. Visit us at CADimensions to learn more about our products and services.

Job DescriptionDescription: The Production Manager will join our growing company and be an integral member of the operations team, reporting to the Director of Operations. Overall, this role will direct and oversee the company's day-to-day manufacturing plant operations in our Waterford facility, working closely with shift supervisors and cell leads. The ideal candidate will bring proven experience in developing a culture of continuous improvement in a production environment. Job duties include: • Manages the execution of the daily production schedule based on staffing, production plan, safety stock requirements, sales priorities, and manufacturing efficiencies., • Motivates, supports, and guides manufacturing leadership and staff., • Works with EHS to maintain a safe, clean and organized work environment, promoting safety in everything we do., • Works with planning and purchasing to ensure that the production schedule can be achieved and is supported by the on-time arrival of raw materials and machine availability., • Support and ensure manufacturing compliance to the Quality management system, ensuring all appropriate records are maintained., • Identify and work to resolve areas of high scrap and or rework., • Identification and Implementation lead on continuous improvement projects utilizing root cause analysis and Problem Follow-Up process, resolving production-related issues, bottlenecks and downtime., • Utilize a data driven KPI based approach to drive continuous improvement and achieve production targets., • Maximizes efficiency by analyzing the layout of equipment, workflow, assembly methods, and workforce utilization., • Determines parts and tools needed to achieve manufacturing goals according to product specifications., • Manage Safety Stock planning and level setting per budget., • Prepare and present production reports detailing plan vs actual and follow-up actions to management., • Collaborate with other departments, Engineering, Sales, Purchasing, etc., • A bachelor’s degree in plastic, manufacturing, industrial, process or mechanical engineering or equivalent is required., • Five (5) + years of prior supervisory work experience in a fast-paced manufacturing environment is required. Prior plastics processing experience is a plus., • Experience with and or certifications for Six Sigma, Lean and 5S, • Familiarity with industry standard equipment and processes with technical ability, • Strong leadership, teambuilding, decision-making and people management skills, • Demonstrated understanding of safety, quality, productivity, inventory, product planning, • Ability to work well independently and as part of cross-functional teams., • Ability to develop and implement processes that drive continuous improvement., • Proficiency in reading and interpreting business reports, metrics and KPIs., • Proficient in all aspects of Microsoft Office software, strong excel skills are required., • Infor LN ERP and Power Bi proficiency a plus., • Must be an effective multi-tasker, highly organized individual The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment while sitting at a desk and working., • Requires speaking and hearing ability sufficient to communicate in person or over the phone., • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus., • Frequently Sitting, standing, walking, keyboarding, • Required to wear Safety Glasses & Steel/Composite toe shoes while in Warehouse or Manufacturing Areas, • Regularly required to use hands to finger, handle or feel, reach with hands and arms, and talk or hear., • Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 100 lbs.

Summary: The Production Operator is responsible for performing several manufacturing functions and supporting plant operations in the production area. Essential Duties, Responsibilities and Accountabilities: (Include the following; however, other duties may apply.) • Reviews and completes required paperwork for Production operations., • Performs typical production functions to include operating equipment, moving material, verifying dimensions, and required quality inspections., • Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations., • Detects and reports defective materials or questionable conditions to the Production Supervisor/Manager., • Performs operator level Preventative Maintenance, Checks and Services on machines as required., • May operate a forklift if certified to do so. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must ensure the accuracy of information and be able to multitask in a fast-paced environment. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: A high school diploma or GED is necessary for this position. The candidate should possess the capability to acquire proficiency in operating calipers, demonstrating a willingness to learn and adapt to this essential tool. Furthermore, the individual should be capable of executing basic set-up functions on machinery, showcasing hands-on competence in machine operations. Additionally, a crucial skill set includes the ability to read and interpret various documents such as prints, production orders, safety rules, as well as operating and maintenance instructions. This multifaceted skill combination is vital for successful performance in the specified role. Language skills: The position requires strong verbal communication skills and the ability to work effectively in a team, demonstrating sound judgment in decision-making. Candidates should also be able to read, interpret and translate documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: Ability to perform basic mathematical computations; ability to convert metric units correctly and apply the conversions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to read and understand laboratory standards, policies, and instructions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Production Operator is responsible for performing several manufacturing functions and supporting plant operations in the production area. Detects and reports defective materials or questionable conditions to the Production Supervisor/Manager. Additionally, a crucial skill set includes the abilit

As a CBRE Sr Facilities Manager, you will manage many functions of building operations and maintenance of manufacturing facilities for an industrial client. The minimum salary for the Sr Facilities Manager position is $120,000 annually and the maximum salary for the Sr Facilities Manager position is

Job Description Summary: The Production Operator is responsible for performing several manufacturing functions and supporting plant operations in the production area. Essential Duties, Responsibilities and Accountabilities: (Include the following; however, other duties may apply.) • Reviews and completes required paperwork for Production operations., • Performs typical production functions to include operating equipment, moving material, verifying dimensions, and required quality inspections., • Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations., • Detects and reports defective materials or questionable conditions to the Production Supervisor/Manager., • Performs operator level Preventative Maintenance, Checks and Services on machines as required., • May operate a forklift if certified to do so. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must ensure the accuracy of information and be able to multitask in a fast-paced environment. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: A high school diploma or GED is necessary for this position. The candidate should possess the capability to acquire proficiency in operating calipers, demonstrating a willingness to learn and adapt to this essential tool. Furthermore, the individual should be capable of executing basic set-up functions on machinery, showcasing hands-on competence in machine operations. Additionally, a crucial skill set includes the ability to read and interpret various documents such as prints, production orders, safety rules, as well as operating and maintenance instructions. This multifaceted skill combination is vital for successful performance in the specified role. Language skills: The position requires strong verbal communication skills and the ability to work effectively in a team, demonstrating sound judgment in decision-making. Candidates should also be able to read, interpret and translate documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: Ability to perform basic mathematical computations; ability to convert metric units correctly and apply the conversions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to read and understand laboratory standards, policies, and instructions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: Centrotherm Eco Systems is looking for a dynamic individual to fill our shift supervisor position. The individual will be responsible for leading our manufacturing and warehouse team including production, receiving, picking, and packing. The shift hours for the role will be Monday - Friday from 7:00 am to 3:30 pm. Job duties: • Supervising operations on the manufacturing floor to achieve efficient output and hit target KPI goals., • Working closely with the Manufacturing and Logistics Manager to organize, monitor, and prioritize tasks to meet production and warehouse goals., • Ensuring optimum efficiency by laying out efficient workflow, identifying inefficiencies, keeping the team focused and motivated, and evaluating manufacturing cells., • Communicating effectively with other shift production supervisors to ensure unity between shifts and improve shift change efficiencies., • Helping to ensure the flow of raw materials and other resources., • Tracking KPI performance of each manufacturing cell and reporting finds to the manufacturing manager., • Organizing training and educational manuals for the production team., • Overseeing that every manufacturing employee receives ample training so that they can excel in their intended role., • Collaborate with HR and review pre-screened resumes for potential new hires, schedule and conduct interviews, and help with new hire onboarding and training., • Ensuring compliance with safety and professional standards within a facility., • Communicating effectively on safety concerns and assisting in the implementation of safety initiatives., • Driving the implementation and following of 5S and continuous improvement principles., • Maintaining communication between employees and management to ensure procedures and policies are well-understood., • A high school degree is required. An associate’s degree is preferred., • Two to three years of work-related experience, including shop floor management, production planning, and manufacturing supervision., • Experience in lead or supervisory positions required., • Experience with Microsoft Outlook, Excel & Word is required., • Customer Focus - achieving Company, department, and personal goals through a strong customer focus., • Must have attention to detail for continuous mental and visual attention. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods of sitting at a desk and working on a computer., • Requires sufficient hand, arm, and finger dexterity to operate a computer keyboard or other office equipment., • Requires speaking and hearing ability sufficient to communicate in person or over the phone., • Regularly lift and/or move objects 10-50lbs; occasionally lift and/or move objects that weigh more than 100 lbs., • Frequently required to stand, walk, stoop, kneel, crouch, or crawl, • Occasionally required to sit, climb, and/or balance., • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus., • Required to wear Safety Glasses & Steel/Composite toe shoes while in Warehouse or Manufacturing Areas