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As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives. We’re seeking a Care Coordinator Bilingual Spanish Speaking who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Preferred is hiring an onsite Care Coordinator! We offer weekly pay between $22.00-$25.00 an hour! Office hours Monday-Friday 9:00a.m.-5:00p.m. The office location is: 148 39th St. Brooklyn, NY 11232. Our Benefits: • Comprehensive medical, dental, and vision coverage, • 401(k) retirement plan, • Paid time off and holidays, • Employee assistance programs and wellness initiatives, • Flexible options to support a balanced life What You'll Do: • Monitors HHA electronic verification via the HHA Exchange “Call Dashboard” throughout the day and is responsible for its maintenance and documentation., • Maintains effective communication with contracts via HHA Exchange by revising contract messages, replying promptly, and clearing out respective notes in a timely manner., • Communicates with vendor/contract any changes that occur, either with patient/family or HHA. In the event the HHA is changed or replaced, the Care Coordinator is responsible to notify the Human Resource department to send the appropriate documentation to the vendor., • Responsible for documenting all incidents (both in HHA Exchange and on Incident Report form) and relaying information to supervisor for follow up and completion of incident reports., • Responsible for scheduling replacement HHA’s upon request from Human Resource department to ensure HHA compliancy with agency and state regulations., • Assists with obtaining contract authorizations where pre-billing conflicts arise., • Excellent active listening skills and a strong service orientation., • Able to supervise staff and coach them to improve functioning and overall agency services., • Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities., • Good interpersonal, written, and verbal communication skills., • High school graduate; some college credit preferred., • At least one (1) year of previous experience in health care., • Ability to communicate effectively and clearly with others to exchange information.

Job Description This role is 85% front desk/administrative in nature, the remaining will be clinical. Provides secretarial and clinical support to physicians and surgeons and performs administrative duties necessary to deliver quality patient care. Qualifications * Associates Degree or High School Diploma/GED plus two years of related experience. * Graduate of a Medical Assistant Program if performing clinical duties. * 3 years of related experience * Certification: Certified Medical Assistant required if performing Medical Assistant duties Non-Bargaining Unit, 862 - Surgery - ISM, Icahn School of Medicine Responsibilities * May schedule appointments for patients. * Take detailed clinical phone messages for physician or advanced allied healthcare provider. * Acquire insurance authorizations for procedures and tests ordered by attending physician. * May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician for the review and approval by the ordering physician. * Maintain logging system as required for tracking test results. * Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms). * May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms as necessary. * May be responsible for Medical Assistant duties if qualified, such as performing venipuncture and/or EKGs, checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring and dressing, as well as collecting and processing specimens and point of care testing, preparing for exam, etc. May assist physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information. * Retrieve physician correspondence from dictation service, edit where necessary. * Prepare physicians mail correspondence. * Compile documents for surgical billing packages * May maintain, adjust and confirm patient office schedule. * Help direct patient flow during practice hours. * Participate in revenue cycle processes. * May perform medical scribe responsibilities. * Performs other duties as assigned. About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation Statement Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.2377 - $32.727 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.