
Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

We are seeking a reliable and detail-oriented Medical Receptionist/Bookkeeper to join our healthcare team at a solo medical practice. The ideal candidate will provide front-desk administrative support, manage bookkeeping tasks, assist with patient care co-ordination. Key Responsibilities Answer phones and respond to email requests schedule appointments Greet and check in patients and verify coverage and update patient information Obtain authorizations for treatment and procedures Perform data entry and maintain accurate medical and financial records Process billing payments, and perform bookkeeping functions Translate or interpret for patients and staff as needed Assist medical staff with in-office procedures and patient preparations for procedures Fax and scan medical records and reports Confirming appointments and insurance verification Compensation and Benefits Work hours are from Monday to Friday from 8:00am to 4:00pm An hourly wage of $20.00 per hour A fully funded 401K retirement plan Medical Insurance fully funded by employer Qualifications High school diploma Previous experience in a medical setting Data entry Professional phone etiquette and ability to multi-task Current reference will be required

The ideal candidate should have: A personal interest in wellness and healthy living A minimum of 3 years of direct medical/wellness administrative experience. Familiarity with commercial insurance and out-of-network eligibility. Ability to type 65 + wpm Have a creative mindset and desire to grow the practice Duties will include the following: Greet patients, provide basic orientation to the practice, and ensure an excellent patient experience. Check-in patients, verify health insurance, and collect payments. Obtain accurate and complete personal information from the patient as required for registration Keeps track of appointment schedules and confirms patient appointments. Collects payments and open balances. Answer telephone calls, office text messages, and emails in a professional manner. Follow-up on missed appointments Make routine follow-up appointments as required. Help resolve patient inquiries about insurance coverage and practice information Keep accurate records (patient information, received payments etc.) Reconciliation of cash, credit cards, receipts, and encounter forms. Prior Authorization Performs other administrative duties. Bilingual Preferred: Spanish and English Compensation will be discussed during the interview. Business hours: Monday-Friday 8:30 a.m. -4:30 p.m. Job Type: Full-time Benefits include: Paid time off, sick days, overtime pay, and vacation pay. Job Type: Full-time Salary: $18 - $30

Front Desk Medical Assistant We are looking for a Medical Assistant to join our team at the front desk. This role is essential in helping us provide excellent care to our patients in a warm, welcoming environment. Key Responsibilities: *Answering phones and directing calls appropriately *Sending and responding to messages *Entering lab orders accurately *Following up on emails and text messages related to patient care Requirements: *Some experience in a medical office or front desk role *Friendly, professional demeanor with strong communication skills *Comfortable with basic office technology and medical systems We are a family here, and we’re looking for someone who values teamwork, compassion, and a positive work environment. If you're interested in joining a supportive, patient-focused practice, we’d love to hear from you!