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  • Front Desk Assistant
    Front Desk Assistant
    6 days ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Paralegal
    Paralegal
    7 days ago
    $20–$30 hourly
    Full-time
    Queens, New York

    --Litigation Paralegal Responsibilities · Draft and file pleadings, motions, discovery requests, BP's and other legal documents...ETC · Organize and manage case files, medical records, and evidence as needed. · Coordinate with clients, medical providers, and opposing counsel for any upcoming court dates. · Track deadlines, court dates, and statutes of limitations · Assist attorneys in EBT, EUO's , TRIAL PREP, depositions, and hearings · Conduct legal research and summarize findings for attorneys. Qualifications · 1–3 years of paralegal experience in a litigation setting · Personal injury background strongly preferred · Associate's or Bachelor's degree, or paralegal certificate from an ABA-approved program · Familiarity with New York court filing procedures and e-filing systems · Strong organizational, written, and communication skills _ Pre-litigation Paralegal – All Level/ Entry Level (Front Desk&Clerical Duties) to Senior Paralegal (Drafting Documents and working with Senior Paralegals & Attorney Monday–Friday, 9:00 AM–5:00 PM English & Spanish required Pre-litigation focus – If Case isn't settling, we are moving it to Litigation Department. Responsibilities · Pre-litigation – Knowledgeable in the process of Personal Injury Case, Ability to handle caseload from intake through demand package submission. · Communicate with clients in English and Spanish to gather information and provide case updates every 2 weeks. · Collect, organize, and review medical records, bills, and accident reports. · Draft and send correspondence to insurance companies and medical providers when needed · Prepare and submit demand letters and settlement packages · Monitor treatment status and coordinate with medical offices on behalf of clients. · Maintain accurate and up-to-date case notes in the firm's case management system – CLOUDLEX*

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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    13 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Medical Receptionist
    Medical Receptionist
    20 days ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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  • Clinical Coordinator
    Clinical Coordinator
    1 month ago
    $64000–$68000 yearly
    Full-time
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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  • Receptionist - (Bilingual English/Spanish speaking)
    Receptionist - (Bilingual English/Spanish speaking)
    1 month ago
    $18–$22 hourly
    Full-time
    Hempstead

    We are seeking a highly professional, detail-oriented, and client-focused bilingual English/Spanish speaking Receptionist with experience in a medical office setting. This individual will serve as the first point of contact for patients and plays a vital role in creating a welcoming, organized, and efficient front-office environment that reflects the highest standards of patient care. The ideal candidate thrives in a fast-paced healthcare environment and demonstrates an understanding of medical scheduling, patient intake procedures, and daily administrative workflows. This role requires the ability to manage multiple responsibilities simultaneously while maintaining accuracy, professionalism, and a calm, patient-centered demeanor. The Receptionist will support both patients and clinical staff while ensuring seamless front desk operations and an exceptional overall patient experience. Key Responsibilities • Greet patients and visitors in a warm, courteous, and professional manner, • Manage incoming calls, demonstrating excellent phone etiquette and communication skills, • Schedule, confirm, and coordinate patient appointments while maintaining accurate calendars, • Perform patient intake, including verifying and updating demographic and insurance information, • Maintain accurate patient records and ensure all data entry is completed with a high level of precision, • Ensure compliance with confidentiality and privacy regulations at all times, • Maintain a clean, organized, and professional office area, • Coordinate with physicians, medical assistants, and administrative staff to ensure smooth daily operations, • Handle general administrative duties including filing, scanning, document preparation, and correspondence as well as assist with basic office management tasks as needed Qualifications • Prior experience in a medical office or healthcare setting recommended (training will be provided), • Bilingual in Spanish and English (required), • Knowledge of medical scheduling, patient intake, and front desk operations, • Experience handling multi-line phone systems and high call volumes, • Excellent organizational, multitasking, and time management skills, • Strong interpersonal, verbal, and written communication skills, • High level of professionalism, reliability, and attention to detail, • Ability to work both independently and collaboratively in a team-oriented environment, • Demonstrated ability to handle sensitive information with discretion and confidentiality Join our team and become part of a professional, patient-focused environment where your skills and dedication to exceptional service will make a meaningful impact every day.

    No experience
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  • Driver/Marketing Assistant
    Driver/Marketing Assistant
    1 month ago
    $18–$20 hourly
    Full-time
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: • Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., • Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile., • Medical & Administrative Support: When in the office, you will act as a Medical Assistant/Front Desk hybrid. Tasks include rooming patients, assisting with basic clinical duties, answering phones, and managing schedules., • Is This Role the Right Fit for You? To be successful in this position, you must be comfortable with all of the following:, • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Extreme Flexibility: You are the type of person who says "I’m on it" when a new task is thrown your way, whether it’s a marketing emergency or an administrative bottleneck., • Requirements:, • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule., • *Experience: Medical office or sales/marketing experience is preferred, but we will train a candidate with the right "go-getter" personality., • Job Type: Full-time, • Benefits: 401(k) Flexible schedule

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    $16.5–$18.5 hourly
    Full-time
    Sheepshead Bay, Brooklyn

    Overview Medical Clinics of NYC is seeking a reliable, detail-oriented, and personable Medical Receptionist / Office Assistant to join our dynamic team. This position is vital to ensuring smooth day-to-day operations and delivering exceptional service to our patients and visitors. Responsibilities • Greet and check in patients in a friendly and professional manner, • Schedule and confirm appointments via phone, email, and patient portal, • Answer and direct incoming calls, take messages, and provide accurate information, • Verify insurance information and obtain necessary authorizations, • Collect co-pays and manage billing inquiries, • Maintain and update patient records and ensure confidentiality, • Assist with filing, scanning, faxing, and other administrative tasks, • Support medical staff with documentation and follow-ups as needed, • Keep the front desk and reception area clean and organized, • Manage office supplies and inventory, • Coordinate with other departments to ensure optimal patient care Required Skills and Qualifications • Proficient in office management practices with strong computer literacy skills., • Excellent organizational skills to manage multiple tasks effectively while maintaining attention to detail., • Knowledge of medical terminology and insurance verification., • Previous experience in a medical office or clinic setting is a plus. (Freshers can apply!) Join our team as a Front Desk Receptionist where you will play an essential role in delivering outstanding service while contributing to the overall success of our organization!

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