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  • Logistics & Inventory Coordinator
    Logistics & Inventory Coordinator
    20 hours ago
    $68000–$80000 yearly
    Full-time
    Mott Haven, The Bronx

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Logistics & Inventory Coordinator to join our Supply Chain team. As we continue to scale our CPG business across retail channels nationwide, this role is critical to ensuring our products move efficiently, on time, and on budget from our production facility to distributors, retail partners, and DTC fulfillment centers. Beyond freight, this role owns CPG inventory management end to end, weeks of supply (WOS) tracking, on-time-in-full (OTIF) performance at retailers, and inventory transfers across our 3PL network and supports our scoop shop business through 3PL inventory management, intercompany freight coordination, and logistics cost management and controls. This is a high-impact, cross-functional role sitting at the intersection of operations, vendor management, and customer service. You'll work closely with our production, sales, and finance teams to coordinate domestic freight movements, manage carrier relationships, manage inventory health across our distributor and 3PL network, and help build the logistics infrastructure that supports Van Leeuwen's next stage of growth. This role will be based out of our Bronx office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • CPG Inventory Management, • Own CPG finished goods inventory visibility and accuracy across the network — production facility, 3PL warehouses, distributors, and DTC fulfillment centers, • Manage weeks of supply (WOS) by SKU and location at distributors and retailers, monitoring sell-through and flagging out-of-stock and overstock risks before they impact service or margin, • Plan and execute inventory transfers between 3PL warehouses, distributors, and fulfillment centers to balance stock, meet demand, and minimize freight and storage costs, • Reconcile 3PL and WMS inventory records against the ERP, investigating discrepancies, shrink, and damaged or short-dated product and driving root-cause resolution, • Report inventory KPIs (WOS, fill rate, inventory accuracy, aging) on a weekly cadence with clear recommendations for rebalancing or replenishment, • Freight & Transportation Management, • Coordinate inbound and outbound freight movements across LTL, FTL, and refrigerated transport for CPG retail and distributor accounts, • Book and manage shipments with carriers and 3PL partners, ensuring on-time pickup and delivery, • Track shipments in real time and proactively communicate delays or disruptions to internal stakeholders and retail partners, • Manage freight claims from initiation to resolution, including documentation and carrier follow-up, • Ensure all shipments meet temperature and cold chain compliance standards required for frozen CPG products, • Distributor & Retail Compliance, • Coordinate order fulfillment for key retail accounts (grocery, natural, club, and specialty channels), ensuring compliance with retailer routing guides and vendor requirements, • Manage ASN creation and EDI coordination with retail partners and distributors, • Monitor and reduce chargebacks and deductions related to logistics non-compliance, • Manage OTIF (On-Time, In-Full) performance at retail partners — monitor retailer scorecards, perform root-cause analysis on misses, and implement corrective actions to minimize fines and protect vendor standing, • Maintain up-to-date knowledge of retailer-specific routing, labeling, and scheduling requirements, • Vendor & Carrier Relations, • Build and maintain strong relationships with carriers, brokers, and 3PL partners, • Solicit and evaluate freight quotes, supporting cost optimization across the supply chain, • Assist in identifying and onboarding new logistics partners as the network scales, • Scoop Shop Supply Chain Support, • Manage 3PL inventory and weeks of supply (WOS) for the scoop shop business, ensuring product availability for shops while minimizing excess, aged, and short-dated stock, • Coordinate intercompany freight between production facilities, 3PL warehouses, and scoop shop distribution points, ensuring on-time, temperature-compliant, and cost-effective deliveries, • Own cost management and controls for scoop shop logistics — track freight and storage spend against budget, audit carrier and 3PL invoices, flag variances, and identify savings opportunities, • Support intercompany inventory transfers and reconciliation between the CPG and scoop shop businesses, ensuring accurate intercompany records in the ERP, • Operations & Reporting, • Maintain accurate records of all shipments, freight costs, and carrier performance in TMS and ERP systems, • Generate regular freight spend and performance reports, identifying trends and cost-saving opportunities, • Collaborate with production and inventory planning teams to align shipment scheduling with production output and inventory availability, • Support month-end close by reconciling freight invoices and accruals Job Requirements • 2 to 4 years of experience in logistics, freight coordination, inventory management, or supply chain, preferably within CPG, food & beverage, or perishable goods, • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred, • Familiarity with LTL, FTL, and refrigerated freight operations, • Experience working with distributors and retail accounts (UNFI, KeHE, DPI, or similar a plus), • Working knowledge of routing guides, EDI, and ASN processes, • Proficiency in TMS, ERP, or WMS platforms; NetSuite or SAP experience a plus, • Hands-on experience managing inventory KPIs: WOS, OTIF, fill rate, and inventory accuracy, including root-cause analysis and corrective action follow-through, • Experience managing inventory at third-party (3PL) warehouses, including transfers, reconciliations, and cycle count support, • Strong Excel / Google Sheets skills (pivot tables, lookups) for inventory, freight, and cost analysis and reporting, • Familiarity with freight budgeting, invoice auditing, and cost controls; experience with intercompany or multi-entity operations a plus, • Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously, • Excellent communication skills and a customer-service mindsetMust be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines Compensation + Benefits $68,000 - 80,000 annual compensation depending on experience, paid weekly Eligible for annual 5% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $68,000---$80,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Truck Driver
    Truck Driver
    5 days ago
    $17 hourly
    Full-time
    Hackensack

    About FreshDirect At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else. We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. The New Jersey Route Driver is responsible for providing efficient and safe delivery of boxes to our customers within the NJ Area. A driver operates a refrigerated truck and also operates a hand truck to assist when making deliveries. Our drivers deliver orders to the appropriate destination within a scheduled time. They are expected to provide professional customer service and timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products. Responsibilities and Working Conditions: • Provide an efficient and safe delivery of boxes to our depots within the NJ area, • Operates a refrigerated truck and also operates a hand truck to assist when making deliveries, • Deliver orders to the appropriate destination within a scheduled time, • Provide professional customer service, • Provide timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products, • Must be able to lift 50 pounds., • In a workday: standing/walking 6-10 hours or more, • Hand use: single grasping, fine manipulation, pushing and pulling, • Work requires the following motions: bending, twisting, squatting and reaching, • Exposure to FDA approved cleaning chemicals, loud noises, flashing lights, • Constant exposure to temperatures: <-10 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), • Ability to work in a wet and cold environment, • Ability to work a flexible schedule including nights, weekends, and holidays as needed, • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery, • Ability to work in other areas of the business as needed Qualifications: • Must embody and demonstrate company values and culture, • A minimum of 2 years of RECENT commercial truck driving experience, • No degree required, • Ability to clearly communicate and read in English, • Must be able to work weekends (Saturday & Sunday) and Holidays, • Must be able to work a flexible shift (mornings and/or evenings), • Ability to complete all basic and recurring training, • Must be able to deliver orders up to 50 lbs in weight to the appropriate destination within a scheduled time [this may include walking up or down several flights of stairs], • Must be comfortable interacting with customers, • Must have a strong commitment to customer service and safe, • Comfort /familiarity with basic smartphone operations, • Ability to utilize smartphones for two-way communication with our Operations Team, • Must embody and demonstrate company values and culture, • 21 years of age or older, • Must have a valid NY, NJ, CT driver license, • Ability to prioritize and make decisions independently, • Ability to navigate a route successfully & independently, • 3 points or less on a motor vehicle report, • No suspensions within the past 12 months and no more than 1 suspension in the past 3 years, • No more than 1 accident in the past three years, • Cannot have more than 3 moving violations within the past 3 years Why Join FreshDirect? · Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most. · Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being. · Future-Ready Finances: Build your future with our 401(k) plan and gain peace of mind with life insurance benefits. · Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute. · Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges. Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer. Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

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  • Direct Support Professional
    Direct Support Professional
    1 month ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Driver/Marketing Assistant
    Driver/Marketing Assistant
    1 month ago
    $18–$20 hourly
    Full-time
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11206 Vehicle Provided for Work Use We are seeking a reliable, high-energy Driver/Marketing Assistant to join our medical practice in Brooklyn. This role combines daily driving with local marketing outreach — you'll be the face of our practice out in the community. Major Responsibilities: - Professional Driving (High Priority): Using a provided company vehicle, you will pick up the doctor in the morning and drive him to the office. - Marketing & Relationship Building: During the afternoon, you will visit local medical offices to deliver marketing materials and introduce our practice to doctors and front-desk staff, representing our brand with confidence and professionalism. - End of day: Drive the doctor back home. Is This Role the Right Fit for You? To be successful in this position, you must be comfortable with all of the following: - Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver's license and a clean driving record. - The Pitch: You aren't shy. You are comfortable walking into a medical office you've never been to and starting a professional conversation. - Reliability: You are punctual, well-organized, and available to start immediately. Requirements: - Valid driver's license and clean driving record (mandatory for insurance purposes — company vehicle provided) - Must live in or near Brooklyn - Interpersonal Skills: You are a "people person" who can build rapport quickly - Experience: Sales, marketing, or customer service experience is preferred, but we will train a candidate with the right personality Job Type: Full-time | Monday–Thursday, 10am–5pm (Friday optional) Pay: $20–$22/hour

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  • MA, LPN, RN VIRTUAL Hiring Event
    MA, LPN, RN VIRTUAL Hiring Event
    1 month ago
    $24–$52 hourly
    Full-time
    Manhattan, New York

    Date: Tuesday, August 25, 2026 Time: 11:00AM- 3:00PM Positions: MA, LPN, RN Medical Assistant Locations: Bronx, Brooklyn, Manhattan, Queens Job Description: Patient Care: Manage patient intakes, ensuring accurate information is recorded, including vital signs, medical history, and patient concerns. Venipuncture & Specimen Collection: Perform blood draws, urine dipsticks, stool collection, and rapid tests such as Strep, Flu, COVID, and RSV, ensuring proper labeling and handling of all specimens. Diagnostic Testing: Perform EKGs and point-of-care testing, and assist in other diagnostic procedures under the direct supervision of a Physician or APP. Clinical Assistance: Prepare patients and exam rooms for visits and procedures, and assist providers during physical exams and in-office treatments. Instrument Sterilization: Clean, sterilize, and maintain medical equipment and instruments to ensure patient safety and infection control. Laboratory Support: Operate and maintain lab equipment such as CBC analyzers and urinalysis machines; prepare, process, and store specimens appropriately (room temp, refrigerated, or frozen). Requirements: High School Diploma or equivalent. Valid Medical Assistant Certification. Current Basic Life Support (BLS) certification. At least 1 year of relevant experience in outpatient care or lab settings. Proficient in EMR/LIS systems (e.g., LABDAQ). Reliable transportation to travel between NYCBS locations. TRAVEL REQUIRED FOR FLOAT POOL Strong attention to detail and ability to multitask in a fast-paced environment. Pay: Salary: Starting at $24 per hour Benefits from Day One: Health, Dental, and Vision Insurance, Life Insurance, Short- and Long-Term Disability, 401(k) Plan with Company Contributions, Generous Paid Time Off (PTO) and 8 Paid Holidays (2 Floating) Shift: Five 8.5 hour shifts, Mon-Fri between 7:30am-7:00pm Licensed Practical Nurse (LPN) Locations: Staten Island, Brooklyn, Manhattan, and FLOAT POSITIONS Job Description: Update and maintain the electronic medical record with up to date vital signs, patient demographics, medication reconciliation, allergies and medical diagnoses Manage Physician inbox messages and prioritize tasks assigned via the electronic medical record Assist in maintaining the medical inventory; place orders for new materials and stock rooms to ensure adequate supplies for physician staff Clean and prepare examination rooms prior to patient appointments Escort patients to exam rooms Requirements: Current NYS LPN license required. Basic Life Support (BLS) certification is required. Consistent professional conduct and meticulous attention to detail. Excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals. Experience with EMR’s Reliable transportation to any of NYCBS location for patient care needs Pay: Salary: Starting at $35.75 per hour based on experience Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time off (PTO), 8 paid holidays (2 floating) Shift: Five 8.5 hour days, Mon-Fri between the hours of 7:30am-7:00pm Registered Nurses Locations: Manhattan, Bronx, Queens, Brooklyn, Long Island Job Description: Administer chemotherapeutic and biologic agents, as well as supportive care medications as prescribed by a physician Recognize and treat cancer-related and treatment-related issues. Monitor and chart vital signs, document in the medication administration record Requirements: Valid New York State RN License Basic Life Support (BLS) certification is required Excellent assessment, communication, and organizational skills Proficiency with an EMR (preferred) Prolonged periods of sitting at a desk working on a computer, standing, bending and reaching Knowledge of standard precautions and the ability to utilize appropriate PPE when administering cytotoxic agents and handling bloodborne pathogens and bodily fluids Must be able to lift up to 50 pounds at times Reliable transportation to travel to NYCBS locations for patient care needs At least 1 year of experience in an oncology outpatient center or at least 1 year of experience in administering medications preferred. At least 1 year of patient care experience REQUIRED Pay: Starting at $52 per hour + Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long- 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)term disability, Shift: Monday to Friday (7am-7pm); 10 Hour Shift X 4 Workdays | NO Weekends Sample Work Week: 10 Hour Shifts Mon, Tues, Thurs, Fri from 8:00am-6:00pm, RDO Wednesday Salary or Hourly Rate Multiple roles paying $24- 52/hour +

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  • Front Desk Secretary / Spa Receptionist
    Front Desk Secretary / Spa Receptionist
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

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  • Virtual Assistant (Remote – NY)
    Virtual Assistant (Remote – NY)
    2 months ago
    $20 hourly
    Part-time
    Manhattan, New York

    Virtual Assistant (Remote – NY) Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.) Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth About Us Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care. We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice. This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated. Key Responsibilities Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth Schedule consultations and physical therapy appointments Follow up with prospective and current patients via phone, email, and text Monitor and respond to emails and voicemails promptly Assist with insurance-related administrative tasks as needed Provide general administrative support to the clinical team Maintain accurate records and assist with administrative tracking Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow Qualifications Excellent verbal and written communication skills Strong organizational skills with exceptional attention to detail Ability to work independently and manage priorities in a remote environment Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanor Strong customer service skills and a proactive approach to problem-solving Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required Schedule & Growth Opportunities Approximately 5 hours per week to start Opportunity for additional hours and responsibilities as the practice continues to grow and while primary VA is on vacation Requirements Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed Availability to attend occasional in-person team meetings or practice events in NYC Reliable internet connection and a quiet, professional workspace for handling patient communication Strong understanding of professionalism, confidentiality, and exceptional customer service If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team! Pay: $20.00 per hour Work Location: Hybrid remote in New York, NY 10001

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