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  • Facilities Repair and Maintenance Technician
    Facilities Repair and Maintenance Technician
    4 days ago
    $75000–$85000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Facilities Repair and Maintenance Technician to join our Store Development team! This is a great opportunity for an experienced individual to support over 40 Van Leeuwen locations. The ideal candidate is someone who is experienced in multi unit retail support, is organized, hands on and resourceful (and loves ice cream!). Our Facilities R+M Technician will report directly to the Director of Facilities. While we are based out of Brooklyn, NY, this role will cover the NY Metro area including New York, New Jersey, and Connecticut. This is a full time, field based position requiring the flexibility to work off hours including weekends depending on operational needs and scheduled maintenance. Job Responsibilities • Respond to facilities maintenance and repair requests across approximately 40 retail locations throughout New York, Connecticut, and New Jersey, • Travel between multiple locations while working in active retail and food-service environments, • Pick up, transport, and deliver tools, materials, equipment, furniture, and replacement parts between locations when required, • Complete routine repairs, preventative maintenance, minor installations, troubleshooting throughout our scoop shops, • Examples of in house repairs include but are not limited to: drywall patching and painting, caulking, minor tile repairs, door and hardware adjustments, toilet and faucet repairs, minor drain cleaning, light fixture replacement, shelving installation, minor trim repairs, ceiling tile replacement, filter replacements, equipment leveling and securing, • Resolve maintenance issues quickly and efficiently, communicate solutions and timing with team members, • Coordinate with outside vendors as needed for larger repair and maintenance projects, • Put together cost estimates and track spending against approved budgets, • Document completed work, materials used, photographs, and outstanding issues through the company's work-order or facilities management system, • Maintain an organized inventory of commonly used tools, materials, hardware, and replacement parts, • Complete preventive maintenance inspections and identify potential problems before they result in equipment failure or disruption to store operations, • Ensure our stores remain safe, functional, clean, and presentable for the operations team and guests, • Support store openings, renovations, refreshes, and special projects as needed Job Requirements • 5+ year of experience in general repairs, facilities maintenance, construction, or a related trade required, • Experience supporting mulit-unit retail or food-service locations strongly preferred.Working knowledge of basic plumbing, electrical, carpentry, drywall, painting, tile, hardware, and general building repairs, • Strong troubleshooting skills and ability to determine practical, cost-effective repair solutions, • Ability to work independently and manage a daily schedule across multiple locations, • Strong organizational and time-management skills, • Professional communication skills when interacting with store employees, managers, vendors, landlords, and customers, • Familiarity with Service Channel, Company Cam, Gchat and Google Sheets a plus, • Valid driver's license and clean driving record required, • Willingness to travel regularly between locations throughout New York, Connecticut, and New Jersey, • Ability to safely use hand tools, power tools, ladders, and maintenance equipment, • Ability to lift and carry approximately 50 pounds and perform physical work including bending, kneeling, climbing ladders, and working in tight spaces, • Must have flexibility to work off hours and/or weekends based on business and operational needs, • Must have own vehicle Compensation + Benefits $75,000 - 85,000 annual compensation depending on experience, paid weekly Eligible for annual 5% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews, • Mileage and parking reimbursement Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $75,000---$85,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Front Desk Secretary / Spa Receptionist
    Front Desk Secretary / Spa Receptionist
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

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