Microsoft remote jobs in Irvington, New Jersey - Page 2Create job alerts

Customer Experience Specialist Remote 4+ Months (Remote) Work Schedule: regular business hours Monday - Friday (start & end time slightly flexible) SAP is a plus, but not required. In this role, you will also manage the order to cash process and engage supply chain team members and commercial team members to contribute to an exceptional customer experience. You will be responsible for resolving issues beyond your core responsibilities, with the expectation to continuously improve the customer experience. In addition, you will anticipate the customers needs and take proactive actions to exceed expectations, using your in-depth knowledge of the business and our customers. You will be a champion for change while embracing digital solutions and driving process automation. Formula for Success: Leveraging your education in Business Administration, Supply Chain, or similar field, you will expertly manage the order to cash process to manage and translate tactical actions to strategic thinking. You will anticipate customer needs and provide recommendations based on order patterns. Using your strong business acumen, you will be responsible for driving financial results for your customers. You will identify opportunities for upselling and identify deviations from Customers forecast. You will improve customer satisfaction through driving continuous improvement activities. You will be measured on customer satisfaction through Net Promoter Score. Relying upon your strong analytical and problem-solving abilities, you will navigate complex order-to-cash processes and manage competing priorities, assist in strategic decision making, and continuously look for opportunities to improve processes and policies that impact the customer experience. You will be responsible for presenting and implementing solutions to complex customer needs. You will analyze Supply Chain and Business Key Performance Indicators and drive improvements based on findings. You will be responsible for sharing best practices across the organization to accelerate business growth. Relying upon your excellent interpersonal skills, you will collaborate and interface with business partners and functional teams, as well as partner with commercial teams to have an in depth understanding of the customers and their markets, by actively engaging in discussion with customers and the commercial organization. You will be expected to contribute to the businesses growth and profitability. You will proactively identify and prioritize opportunities, develop sustainable solutions, contribute to account plans, and champion continuous improvement and overall performance. You will also be responsible for ensuring a sustainable business continuity plan for your Customers and backup team members across the Customer Experience Team. Demonstrating your excellent organization skills, you will facilitate the resolution of order exceptions and issues impacting the customer s order, as well as utilize or establish reporting processes to identify and communicate solutions in a timely and professional manner to all stakeholders. Combining your ability to work independently, be a self-starter, and lead change in a team setting will be essential, as you gather and interpret market intelligence from a customer. It will be essential that you exhibit strong time management skills, organization capabilities, as well as be extremely adaptable and open to change, while being a team player that is result orientated. You will leverage Salesforce to engaged in commercial topics with key internal stakeholders. You will be a champion for digital tools and approaches. The ability to identify and implement digital solutions will be an essential skill for success. You will engage customers and promote digital commerce tools and resources to enable self-service and to improve engagement with our customers. Your robust knowledge of Microsoft Office, SAP or other relevant Enterprise Resource Planning will be essential, as you manage the customer s eCommerce platform, actively pursue eSolutions to suit the needs.

Job Description Excellent Roles with an Expanding Team; Please Note: we can consider partial-remote applicants. Terrific opportunity for technical and career growth; Company is Founded upon using best of breed technical solutions within our external client offerings. Bright-Collaborative Team focused Environment. Desired Skills/Experience: • Current C# Coding experience in the creation, support or overall development of Web Based Applications (experience with custom API Development or API customization is preferred), • C# Coding skills using Microsoft Visual Studio ideally surrounding Network Connectivity/Network Communications/Network Protocol Applications (TCP/IP, Modbus. Serial Communications or similar) for industrial type applications that extract data from the network., • Experience with HTML-JavaScript User Interface Development at a basic or advanced level., • Experience working with Real Time Data/Experience porting real time data into other parts of the application., • Past or current experience with C++ (VC++ / Visual C++) on a Windows platform using MFC (microsoft foundation classes), • Experience creating/writing Windows based code for Industrial, Medical, Quality, Electrical or other Systems acquire and display Data that is accesses from a network connection., • Any of the following: TCP/IP, Ethernet connectivity Inter-Process Communication [IPC], Windows Sockets [Winsock], ModBus, Profi-Bus, named pipes, memory-mapped files or similar, • Experience using Git, CVS or a similar source code control/code repository system., • Current or Past Experience as an Embedded Software Engineer on Real Time Operating Systems using C or C++. Call or Apply Today! Note: Salary listed 'does not include' bonus. Company DescriptionManagerial Culture and Buy in towards using the best available technology; Large influx of new capital due to our thriving business model; Adding newly created roles as our business soars!Managerial Culture and Buy in towards using the best available technology; Large influx of new capital due to our thriving business model; Adding newly created roles as our business soars!

Job DescriptionFor almost 30 years, SQA Services has been a premier leader in providing managed supplier quality services for audits, assessments, remote surveillance assessments, corrective actions, remediation, inspections, and engineering to manufacturers within all industries. We deliver services by deploying associates who are located throughout the United States and in 90+ countries around the world to your supplier sites. Our associates are expert quality assurance professionals with broad experience and local knowledge who can represent our clients on-demand and on-site faster than our competitors.Key Responsibilities • Review Auditor capacity and skill set with actual SQA demand to align as much as possible, • Maintain auditor engagement and retention metrics, • Onboard new auditors via standard training, onboarding call, and SQA process review., • Ensure all SQA auditors have an updated resume before conducting an audit, and at least annually, • Use scorecard for auditor performance to accurately assign and update StepQ flag, • Remediate auditor performance and behavior issues, • Review and approve auditor timesheetsRequired Qualifications, • Bachelor's degree, • Intermediate knowledge of HR principles, labor laws, and employment regulations, • Ability to multi-task, • Flexibility to work on various projects, • Able to have crucial conversations with employees, • Ability to handle confidential information with discretion, • Strong communication and interpersonal skills, • Strong Microsoft Office computer skillsPreferred Qualifications, • Bachelor’s degree in human resources, Communication, Business Administration, or a related field, • 2 + years of experience in an HR role, • 1 + year of experience in a manufacturing or consulting company, • Experience working in a fast-paced environment, • Willingness to learn on the job

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Responsibilities: • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction., • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components., • Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests., • Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services., • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation., • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Utilize debugging protocols and processes., • Troubleshoot problems and issues identified by customers and implement corrective actions quickly., • Facilitate equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment., • Stand and move throughout the work area for prolonged periods. Locations: East Orange VA Medical Center Travel: • A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks., • Overtime is not authorized for any work to include this surge capacity. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. • Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-SB1

Administrative Assistant / Remote] - Anywhere in U.Up to $20 per hour / Benefits - As a Professional Data Entry Keyer you'll: Read customer and shipping orders submitted in person, via the print catalog and online; Key data into specific Microsoft Excel fields (much of the work for the online orders

Job Description TITLE: Territory Sales Representative DEPT: Retail Sales REPORTS TO: Division Manager At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences. The Territory Sales Representative is responsible for the sales growth of their assigned DSD IO territories. The ideal candidate will establish, maintain, and develop business, social and civic relationships with customers and Independent Operators in the assigned territory to maximum profitability. DUTIES/RESPONSIBILITIES: • Establish and maintain collaborative relationships with independent operators, store managers, and key customer decision makers., • Ensure sales budgets are achieved, while delivering high quality customer service to various customer accounts., • Identify leads, manage prospects, and acquire new business., • Establish a plan in case you need to organize, re-route, or run a route, if needed. Ensure route paperwork is organized., • Prepare tailored selling plan with in-depth knowledge of specific retail customer and full product portfolio to influence growth opportunities., • Review weekly Out-of-Stock (OOS) report to adequately address deficiencies., • Communicate weekly (or daily) with Division Sales Manager on sales activities, progress on goals, and status of prospective customers., • Ensure weekly customer visits to secure incremental space/displays., • Ensure IOs in assigned areas are executing proper product rotation in order to minimize credits., • Ensure IO warehouses and equipment are in compliance with Olé IO expectations., • Make sure all company procedures are followed., • 1+ years’ experience in DSD/Retail or field-based sales role., • Must have a valid driver’s license and a clean MVR record., • Must be able to carry 20 to 40 pounds., • Must be available to run a route in the event of an planned or unplanned disruption., • Bachelor’s Degree preferred, but not required., • Knowledge of basic computer functions, (downloading documents, email, internet, Microsoft Word, etc.), • Effective communication and problem-solving skills., • Ability to work independently and display a professional demeanor representing clients., • Ability to communicate timely with Management through phone or email., • Experience using personal access to functional tools such as Smart phone or Smart pad and computer., • Bilingual candidates (Spanish) preferred but not a requirement., • Self-motivated Sales team member, • Strong leadership skills, • Communication Proficiency, • Organization Skills, • Decision making and problem-solving skills, • Time management skills (organize, prioritize, set goals, communicate and plan-out) Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance

Job Description The Control Center Operator is part of the QE Solar O&M department and will be responsible for real-time remote operations of renewable generating assets performed by the Control Center, assuring performance and reliability of photovoltaic powerplants and battery energy storage systems and adhering to all QE Solar, NERC, and Industry standards to maximize safety and productivity. The Control Center performs 24/7 operations. As such, the schedule for this position is a modified “DuPont” schedule comprising rotating day, night, and on-call shifts. Travel Requirements: Reliable transportation to and from the QE Office/Control Center. Must live within 45 minutes (drive time) of Springfield, NJ. Essential Duties & Approximate Commitment of Time Operate PV and BESS Systems (50% of time) • Monitor and operate multiple power plant sites using SCADA systems, DAS platforms, alarm management, and other computer systems to maximize site production and battery energy storage, • Coordinate with internal stakeholders (plant managers, field staff, Portfolio Leads, etc.), and external stakeholders (transmission and balancing authorities) to maximize system performance and assure contractual and regulatory compliance, • Perform remote investigations, performance analysis & reporting, and provide technical support to our field technicians, • Maintain accurate logs, adhere to security requirements, utilize and document 3-part communication, and comply with all daily, weekly, monthly, quarterly, and annual NERC requirements, • Assist with monitoring and dispatching for C&I solar sites, • Assist with maintenance scheduling Education Required: • 4-Year bachelor's Degree (STEM) preferred; Technical School Degree, or, an equivalent combination of education and experience considered Experience Required: • Microsoft Office suite. Experience with transmission-scale PV power generation facilities. Experience with SCADA systems. Experience with Computerized Maintenance Management Systems (CMMS). Previous control center experience in Energy/Utilities, Oil & Gas, and Biological Energy fields, a plus. Experience Preferred: • Experience with BESS power generation facilities, preferably transmission-scale. Specialized or Technical Knowledge Licenses and certifications Preferred: • NERC Certification, • PJM and other ISO Certification, • BESS OEM certifications/experience, • Ability to read and understand electrical/mechanical diagrams, project design drawings, and other system construction documents, • OSHA 30 Certification, • Completion of NFPA 70E courses, • CPR/First Aid Functional Knowledge: • Understanding of ISO/TO/TOP requirements and rules of engagement. Functional knowledge of NERC and CIP standards. Knowledge of National Electrical Code and standard design/construction practices; Clear understanding of OSHA safe workplace practices and procedures; Company/Industry Related Knowledge: • Electric & related utilities maintenance, PV and BESS performance (analysis and reporting), PV and BESS repairs, testing, commissioning, installation, maintenance & optimization Physical Requirements: • Ability to sit or stand for prolonged periods., • Ability to work on a 12-hour rotating shift (day, night, and on-call shift). Job-specific Competencies In addition to the specific work experience and skills, QE Solar also seeks someone with the qualities listed below: • Desire to learn, work hard, and grow with a young, entrepreneurial renewable energy and engineering company, • Comfortable working as a team player or independently if necessary, • Exceptional work ethic, with strong values and principles, • Ability to coordinate multiple activities while ensuring safety, quality, and schedule adherence., • Ability to take and provide direction; identify problems, develop solutions, and conduct analysis independently and in collaboration with others., • Ability to document work and communicate clearly and accurately via verbal and written methods., • Must be able to work all shifts, weekends, and holidays on a 12-hour rotation., • Able to supervise and coach others in a matrix work environment, • Willingness to work irregular schedules to meet client/project deadlines, • Exceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skills, • A firm commitment to client, team, and organization success, • Flexible and accommodating and able to go above and beyond the basic expectations when required, • High follow-up and organizational skills, • Detailed-oriented, with attention to detail for tasks that have zero tolerance for errors, • Curiosity, • 12 hour shift, • Modified Dupont with rotating 5-week schedule, • Day shift, • Night shift, • Overnight shift, • Rotating shift Statement to all Third-Party Agencies and Similar Organizations: QE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services.

Job DescriptionCompany Description JUNGLE Communications, Inc. is a full-service, boutique marketing and advertising agency based in Jersey City committed to growing purpose-driven brands. We provide lean and results-driven advertising, marketing, video production and brand growth solutions for our client portfolio of professional service providers (doctors, lawyers, dentists, financial institutions, educational clients, etc.), national Christian organizations, and local not-for-profit groups. Our commitment to understanding our clients’ passions, experiences, and business models, along with our guerrilla marketing DNA, drive the competitive strategies we establish to help them exceed their dreams and goals. Our search for talent is simple - recruit awesome people who do great work and give them the ability to learn, lead and grow in our creative and caring environment. Job Description JUNGLE Communications, Inc. is in search of an audacious, hard-working, and self-motivated Communications and Marketing Coordinator to work closely with the CEO and be responsible for helping manage client research, marketing creative, client advertising campaigns, response tracking, and assist in client advertising productions, events and various agency functions in a fast-paced work culture. This is an in-office position and is not available as a remote position. Qualifications The successful Communications & Marketing Coordinator candidate should: • have a strong interest in marketing, media, and communications, and must be a skilled writer., • be a self-starter with the ability to work independently, effectively prioritize, and handle multiple tasks simultaneously,, • be able to work well under the pressure of multiple deadlines and a wide range of creative personalities,, • be detail-oriented, energetic and highly organized, and a creative problem solver, • possess strong research skills, familiarity with major media outlets, and proficiency with Microsoft Office is a must,, • be experienced in and familiar with traditional and digital media platforms., • have experience working with faith-based organizations, and comfortable communicating within that culture,, • have a clean driver's license, own a car, and be available to drive and/or travel when necessary, • be willing to work late or on weekends when necessary to meet project deadlines Additional Information Work Experience utilizing the following is a PLUS: * Experience writing ad copy * Experience writing press releases * Experience with PPC platforms * Knowledge of SEO best practices * Google Analytics, Google My Business, or Google Tag Manager * FB/Instagram/ Ad Business Manager/ Meta Business Suite NOT required, but a PLUS: * Bachelor’s degree in Marketing, Communications, or a relevant field * Copywriting and/or blog writing experience * Experience working with faith-based organizations Compensation & Benefits • Compensation package - starting salary: $45,000 - $52,000 based on experience. Jungle Communications, Inc. is an Equal Opportunity Employer and all your information will be kept confidential according to EEO guidelines.

Job Description Join R. Bruce Hill Agency, Ltd, a leading insurance agency specializing in Commercial Lines Insurance. We are currently seeking a motivated and experienced Commercial Lines Producer to join our team. At R. Bruce Hill Agency, Ltd, we value collaboration, professionalism, and excellence. As a Commercial Lines Producer, you will play a critical role in our agency's growth by identifying new business opportunities, building relationships with clients, and delivering comprehensive insurance solutions to meet their unique needs. Located in Millburn, New Jersey, our agency has a strong presence in the local community and a reputation for exceptional customer service. We embrace a hybrid remote work model that offers flexibility while maintaining a strong connection to our clients and community. If you have a passion for insurance sales, a proven track record of success, and a desire to join a dynamic agency that values its employees and fosters growth, then R. Bruce Hill Agency, Ltd is the perfect place for you. Apply now and be part of our dedicated team. Benefits Annual Base Salary + Commission Mon-Fri Schedule Hands on Training Paid Time Off (PTO) Flexible Schedule Company Gas Card Commissions Higher than the industry average Health Insurance Responsibilities Identify and pursue new business opportunities within the commercial insurance market. Build and maintain strong relationships with clients, understanding their unique insurance needs and providing tailored solutions. Educate clients on available insurance products and coverage options, ensuring they have a clear understanding of their policies. Collaborate with underwriters and carriers to negotiate favorable terms and conditions for clients. Accurately prepare and submit insurance applications and related documents. Stay up-to-date on industry trends and regulations to provide informed advice to clients. Requirements Prior experience as a Commercial Lines Producer or similar role in the insurance industry. Active insurance license in the state of New Jersey. Demonstrated track record of success in achieving sales targets and building client relationships. Strong knowledge of commercial insurance products and coverage options. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in insurance agency management systems and Microsoft Office Suite. Intermediate proficiency of technology, including AMS 360 or similar Agency Management System. Well organized and strong time management skills. High School Diploma required, college degree preferred.

Job Description Stern & Eisenberg is currently seeking an experienced Loss Mitigation Foreclosure and Calendar Paralegal to join our New York Practice Office which is located in Cranford, New Jersey. The ideal candidate will have prior Loss Mitigation experience, familiarity with New York civil practice and court procedure, and prior Foreclosure experience. If candidate does not have experience in these areas, other law firm experience will be considered. Candidate should possess excellent organizational and computer skills, outstanding verbal and written communication skills and impeccable attention to detail. Candidate will coordinate and communicate with borrowers who are experiencing financial hardship, assisting in exploring loss mitigation workout options and with the mortgage loan servicers to facilitate the best possible resolution for both parties. Candidate must be willing to learn and willing to grow with the company. We offer competitive salaries, excellent benefits, including matching 401K. Please submit your resume if you meet the following qualifications. Job Type: Full-time • In-office position with hybrid work schedule after 90 days. Fully remote situations may be considered for the right candidate., • Serve as a primary loss mitigation contact on behalf of the firm for delinquent mortgage loan borrowers and their counsel, and mortgage loan servicers., • Initiate and maintain communication with borrowers and their counsel through inbound and outbound calls, electronic correspondence and email correspondence., • Collect and organize loan history and related documentation for mediation preparation., • Collaborate and communicate with the firm’s attorneys, mortgage loan servicers, New York Courts and borrowers., • Calendaring mediation appearances and related status appearances in the firm case management system, following up with the Court to confirm specifics when necessary., • Ensure all loss mitigation packages are complete, documented and forwarded promptly according to mortgage loan servicer guidelines., • Obtaining Loss Mitigation status updates from the mortgage loan servicers for various cases in court-mandated Foreclosure Settlement Conferences., • Provide the firm’s attorney’s with Loss Mitigation status updates for future conferences., • Maintain files in our electronic case management system (CaseAware)., • Manage Loss Mitigation document deadlines and ensure timely completion of tasks., • Utilize client servicer portals (such as Vendorscape, Black Knight/ICE, Equator, TEMPO, etc.) to complete document requests., • Document all correspondence and actions accurately in the servicer portals and our case management system., • Communicate all events and developments to clients using portals, email and client’s preferred methods of communication (fax, mail, overnight, as appropriate)., • Experience in Loss Mitigation and workouts, preferably in the area of NY real estate or foreclosure., • Strong follow-up system, which includes proper calendaring of documents submission schedules and future conferences, to ensure all deadlines are met., • Ability to handle a large volume of work., • Ability to multi-task., • Organization of workload and prioritization of tasks., • Excellent verbal and written communication skills, • Ability to work independently and as part of a team., • Proficiency in Microsoft Office Suite and legal software. Stern & Eisenberg, PC has a 40-year history of representing its clients with reliable and reputable legal representation in a variety of service areas, including the firm’s established practices in real estate and foreclosure law; as well as its emerging growth centers in estate planning, estate administration, business law and bankruptcy.

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. Futures Operations Manager Office Location: Jersey City, NJ or Dallas, TX About the Team & Role: The Futures Clearing Operations Manager is responsible for overseeing all clearing and settlement activities for US futures transactions, ensuring compliance with regulatory requirements, mitigating risk, and optimizing operational efficiency. This role requires knowledge of futures clearing processes, margining, risk, reconciliation, and exchange regulations, particularly within U.S. markets. This role must be based at the office locations specified in the job description, in line with our in-office work philosophy. Remote work is not available for this position. For more details about our in-office approach and expectations, please reach out to the recruiter. What You’ll Do: • Clearing & Settlement: Manage the daily clearing and settlement of futures trades, ensuring accurate and timely processing through the firm’s clearing relationships and exchange systems i.e. CME group and its affiliated exchanges., • Margin & Collateral Management: Monitor margin requirements, process margin calls, and manage collateral movements as well as daily net settlements in accordance with exchange and regulatory guidelines. Maintain segregated balance requirements for affiliates and manage treasury related operations., • Reconciliation/Balancing: Oversee trade, position, and cash reconciliations with exchanges and internal systems to identify and resolve discrepancies. Manage daily balancing of futures activity and positions., • Regulatory Compliance: Ensure all clearing operations adhere to regulations set by the CFTC, NFA, and relevant exchanges (e.g., CME). Prepare regulatory reports and audits as required. Assist compliance with regulatory inquiries and requests related to relevant clearing systems/portals as well as operations procedures, functions, and processes., • Risk Management: Identify operational risks and implement controls to mitigate potential issues related to risk management, clearing, margining, and settlement., • Process Improvement: Develop comprehensive operating procedures and continuously evaluate and enhance clearing workflows to improve efficiency, accuracy, and automation., • Technology & Systems: Work with IT and vendors to onboard, maintain and improve back-office and risk management systems., • Client & Counterparty Management: Serve as the primary liaison with exchanges, management, vendors, and clients to resolve operational issues., • Team Leadership: Lead, manage, and train clearing operations staff, providing training and guidance on best practices as well as processes/functions., • Policies & Procedures: Responsible for creating and updating comprehensive policies and procedures for all aspects of futures trading, clearing and settlement. Requirements What You Bring: • Education: Bachelor’s degree in finance, Business, Economics, or a related field., • Experience: 8+ years of experience in futures clearing, trade settlement, or back-office operations at an FCM, exchange, or clearing firm., • Knowledge:, • Strong understanding of U.S. futures markets and clearing processes., • Familiarity with exchange margining methodologies and risk management principles., • Proficiency with clearinghouse systems (e.g., CME Clearing) and futures back-office platforms., • Skills:, • Excellent analytical and problem-solving abilities., • Effective communication and leadership/management skills., • Proficiency in Microsoft Excel, clearing systems, and risk management tools.Preferred Qualifications:, • Experience with regulatory reporting requirements for FCMs., • Knowledge of automated clearing and reconciliation solutions. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $125,000 - $155,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description We are seeking freelancers/consultants for on-demand/ad hoc IT Support in the Newark, NJ to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments. Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job Description About Clicrite: Founded by high-level engineers, we reshape IT support for small and medium businesses. We move beyond the usual corporate playbook. Our culture is hands-on, collaborative, and built on real problem-solving. At Clicrite, your ideas and contributions matter. You have a voice in shaping not only your career but also our shared future. Why Join Us: * Dynamic Culture: Our core values are our compass - Positive Energy, Honest Communication, Mutual Benefits, User-Centric Focus, and Gap-Filling Initiative. * Impactful Work: Engage in tasks that challenge and fulfill you, driving both client satisfaction and personal growth. * Collaborative Environment: Your insights are not just welcomed, they're essential to our continuous improvement. The Role: As an L2 MSP Helpdesk Technician, you're more than just a technical expert. You're a pivotal force in delivering outstanding service and driving process improvement. Balancing technical prowess with excellent client interaction skills, you'll be at the forefront of managing and escalating complex IT issues, while also being a proactive solution finder. Responsibilities: * Monitor service tickets and respond promptly and appropriately. * Offer remote and on-site support to clients, as needed. * Provide server and network maintenance and support to clients. * Identify, research, and resolve technical problems reported by clients. * Communicate with customers as necessary to gather information and provide updates. * Document all communication and steps taken in the service ticket for future reference. Key Qualifications: * MSP Experience: Minimum one year of L2 experience within an MSP * Technical Skills: Proficiency in server, firewall, and network troubleshooting (Hyper-V, Sonicwall, Cisco, Ubiquiti), Microsoft Server/PC products, O365, and advanced networking principles * Additional Skills: Exceptional time management, communication, and client relationship skills. Experience with PSA/Ticketing systems and a knack for learning and adapting quickly. Preferred Skills: * Certifications: A+ required; Network+, Security+, or Microsoft certifications desirable. * Software Proficiency: Familiarity with ConnectWise Manage, Ninja RMM, and documentation platforms. HR Information Full-time, permanent position Schedule: Monday to Friday, 9 AM to 6 PM Eastern Salary is at least $75,000, negotiable depending on experience In-office position in Linden, NJ

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. FT Desktop Support Specialist - Monday -Friday, 8:30am-4:30pm $28.00 per hour Union, NJ Job Summary: Provide end-user IT support for customers in a broad range of administrative, instructional and research environments. Recommend solutions to support IT needs. Onboard new faculty and staff. Train customers on basic functions of applications. Respond to support request calls and emails. Desktop Support Install new computer hardware. Prepare new computers for deployment and reload existing computers using standard vendor operating system images. Install new software applications and apply software updates. Build and update group policy objects in Active Directory. Investigate, diagnose and resolve complex hardware, software, security and network problems. Coordinate vendor repairs of computers, printers and other devices. Maintain inventories of computers, software licenses and related supplies. Monitor the ticket queues used by the team and prioritize daily tasks to maintain support continuity. Server and System Administration Administer local and cloud-based servers to provision file shares, manage access, apply patches and apply firmware updates. Maintain server accounts and permissions. Assist users with file management for local and server storage. Ensure that scheduled backups of system and data files on servers and desktops are running appropriately. Perform data restores as requested. The ideal candidate should be an IT specialist with Microsoft Office 365 expertise. The candidate should be an expert in Office 365 system & application support and have solid knowledge of the applications available in Office 365. The candidate should also have experience in managing Active Directory permissions and Office 365 permissions. Preferred Skills • 3+ years of hands-on experience with Office 365, Microsoft SharePoint, or Microsoft Exchange, • 2+ years real-word experience implementing production Azure analytics platforms, • MCSA and/or MCSE certification in Microsoft Office 365 preferred, • Azure certifications preferred #2 The ideal candidate should be an IT specialist with Microsoft Office 365 expertise. The candidate will be an expert in Office 365 services & application support and have a strong knowledge of the applications available in Office 365, with experience in managing Active Directory permissions and Office 365 permissions via Azure Sync Services. #3 Primary Qualifications / Experience Desired / Responsibilities: • Minimum 3 years of extensive Exchange/Exchange Online and Microsoft 365 implementation and support experience., • Provide overall Office365 security expertise including strong knowledge of Azure Active Directory., • Permissions (Azure Active Directory Security & Compliance Center Exchange Online) #4 Responsibilities: · Maintain desktop and laptop equipment, peripherals and other IT related hardware · Diagnose, replace, upgrade and repair hardware issues · Provide end-user application and software support · Maintain Office 365 accounts, access, reconciliation, and licensing · Maintain IT assets and equipment inventory Education and Experience: · Certifications are a plus (Microsoft preferred) · Three to five years of experience in Microsoft Cloud technologies such as: Office 365, Azure AD, Exchange, SharePoint, Teams, OneDrive · Three to five years of experience providing remote Help Desk support: Experience: • Desktop Support: 3 years, • Sharepoint: 3 years, • Office 365: 3 years, • Azure AD: 3 years, • Teams: 3 years, • Exchange: 3 years Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply. #HP

Job Description JOB SUMMARY Our team is dedicated to ensuring our Clients' satisfaction remains our top priority. The role of the Senior Helpdesk Engineer is crucial in achieving this objective. This individual is responsible for handling escalated support requests within the Service Delivery Team, addressing issues that the Junior Helpdesk Technician may find challenging. The Senior Helpdesk Engineer collaborates with the Service Delivery Manager for guidance and support when necessary. RESPONSIBILITIES & TASKS Customer Service • Address and resolve escalated Helpdesk Tickets promptly., • Strive to provide Clients with a positive, efficient, and supportive experience., • Offer advanced remote troubleshooting assistance to Clients., • Utilize our Ticketing System to manage and resolve Helpdesk Tickets and Service Requests., • Maintain thorough records of all work within our Ticketing System., • Ensure the proper maintenance of Client Documentation., • Separate tickets with multiple issues into individual tickets., • Review the RMM dashboard and implement remedial actions as per our established processes., • Escalate tickets requiring Service Delivery Manager support., • Keep Clients informed of the status of their tickets at each stage and notify them of any changes or outages related to their issue., • Submit Timesheets & Expense reports as outlined in SOPs., • Mentor Junior Service Team Members., • Adhere to the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher., • Follow Standard Operating Procedures (SOPs) for daily and weekly recurring tasks., • Comply with all security procedures and remain vigilant for security issues., • Identify opportunities for improvement and provide constructive suggestions for change., • Contribute effectively to the process of innovative change. Desired • Strong problem-solving abilities., • Excellent communication skills, emphasizing active listening., • Advanced knowledge of support tools, techniques, and technology used for service provision., • Proficiency in operating systems, business applications, printing systems, and network systems., • Advanced diagnostic skills for technical issues related to end-user hardware, software, and network devices., • Extensive experience and knowledge of working with the Microsoft 365 Platform., • Proficient in quick and accurate typing while engaging in phone conversations., • Passion for delivering exceptional Client Experiences., • Advanced understanding of IT Applications, Software, and Hardware., • Ability to communicate effectively in both technical and layman's terms., • Strong motivation to excel in a fast-paced IT environment., • Experience with Ticketing systems, RMM Tools, and PSA software., • Experience providing remote support., • Handling of Technical Service Tickets., • Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE, ITIL, ITSM, etc., • Client Experience Certifications such as Helpdesk Habits, etc. For individuals seeking career advancement, the Senior Helpdesk Engineer role naturally leads to positions such as Service Delivery Manager or CTO.

Job Description CFI Consultants, LLC is a consulting firm that partners with law firms and litigation departments to deliver operational and technology-driven solutions. We focus on improving efficiency, accountability, and results for our clients. We are seeking a Technology Associate (Level One) to join our team in providing direct, in-office technical support to our law firm clients and their attorneys. Position Overview The Technology Associate will provide frontline, in-office technical support tailored to the needs of attorneys and legal staff. This includes onsite troubleshooting, device management, user administration, and support for legal technology platforms. The role also contributes to business automation and business intelligence initiatives that enhance our clients’ operations. This position requires strong communication, adaptability, and professionalism while working directly with law firm personnel in high-pressure environments. Key Responsibilities • Provide onsite technology support, five days per week, for attorneys and legal staff at client law firms., • Support remote access when needed, but serve primarily as the in-office resource for attorneys., • Perform Install, Move, Add, and Change (IMAC) services for Windows 11 PCs and Mac devices., • Install and configure security patches and updates across client systems., • Support and troubleshoot networking (TCP/IP) and computer hardware issues., • Manage users, passwords, and licenses in Active Directory, Office 365, and third-party legal technology platforms., • Wipe hard drives, reinstall Windows OS, join computers to a domain, and deploy software., • Assist attorneys with video conference setup, remote hearings, and client-facing technology., • Maintain IT inventory, licensing, and documentation for client environments., • Provide excellent customer service in high-pressure, attorney-facing situations., • Strong troubleshooting skills and ability to operate independently under minimal supervision., • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)., • Experience with Windows OS administration and security patching., • Understanding of TCP/IP networking and computer hardware., • Excellent oral and written communication skills, with strong customer service focus., • Associate’s Degree in IT or related field and/or certifications (CompTIA A+, Network+, Security+, Microsoft Certifications)., • Prior IT experience such as Helpdesk, Desktop Support, or Legal Technology Support., • Experience with Windows Server (Active Directory, Group Policy, DNS, DHCP)., • Familiarity with Office 365 administration., • Experience with coding/scripting (JavaScript, PowerShell)., • Directly support attorneys and law firms with their technology needs., • Gain exposure to litigation technology, trial support, and legal operations automation., • Be part of a growing consulting firm that values trust, accountability, and excellence. • Operational Support, • Trial support services CFI is interested in motivated professionals that are willing to learn, critically analyze situations, and contribute to a variety of projects. CFI employees must adapt to client needs, respond to business growth opportunities, and develop streamlined workflows.CFI Consultants is a consulting practice that specializes in unifying the needs of law firms and their clients. CFI Consultants provides the following services for its clients:\r\n\r\n•\tLitigation Management\r\n•\tIT Solutions and Management\r\n•\tMetric Analytics\r\n•\tBilling Procedures \r\n• Operational Support\r\n• Trial support services\r\n\r\nCFI is interested in motivated professionals that are willing to learn, critically analyze situations, and contribute to a variety of projects. CFI employees must adapt to client needs, respond to business growth opportunities, and develop streamlined workflows.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job DescriptionEMPLOYMENT OPPORTUNITY WITH MARCHESINI GROUP USA Seeking an Experienced SALES Manager/Director to generate and handle sales for our Beauty Division line of packaging machinery. Who we are… Marchesini Group USA is a leading supplier of primary and secondary packaging solutions to the pharmaceutical, biotech, and cosmetic industries. Established in 1992, our 23,000-square-foot North American headquarters supports the USA, Canada, and parts of the Caribbean and is backed by 2,500 Marchesini staff members worldwide. Our modern facility is equipped and staffed to meet the ever-increasing demands of today’s sophisticated and quality-conscious packaging clients. In today’s high-tech global marketplace, you need the right people and a commitment to providing the highest level of innovation, craftsmanship, reliability, and service. Our years of collective experience are at the service of our clients every day. Every member of Marchesini Group USA is here to satisfy our clients’ packaging requirements in the most effective way possible. Our sales team comprehensively analyzes and defines the customer’s packaging requirements to translate technical challenges into effective unique packaging solutions. By combining the most-advanced technology with our knowledge and understanding of the pharmaceutical, cosmetic and consumer products industries, we have made solving packaging challenges our specialty. All precision packaging machinery available through Marchesini Group USA has been manufactured to meet the highest level of quality certification using established production benchmarks and testing procedures. No single element of our business is as important to our reputation and our success as quality…and it has never been compromised. About the position… RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Develops, generates and manages sales activity for beauty/cosmetic sector customers., • Manage and generate sales activity for large key accounts as well as small to mid-size customers., • Executes the complete sales cycle from initial contact onwards., • Creates and maintains strong working customer relations., • Maintains and manages customer data base and reports in CRM., • Sales forecast planning., • Drives growing sales in expanding market.The person... Pivotal Experience & Expertise Functional Experience: Brings strong commercial experience. Demonstrates an independent, results-driven work ethic. A self-starter and team player who is motivated to succeed. Superior people/customer relationship skills as well as strong interpersonal skills. Industry Experience & Tenure: Minimum of 5 years’ broad experience and knowledge of cosmetic processes and packaging equipment. Brings strong network connections and relationships. Business Acumen: Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals. Competencies: • Adaptability: Adapts to changes in the work environment. Manages competing demands and changes approach or method to best fit the situation., • Collaboration and Teamwork: Balances team and individual responsibilities. Contributes to building a positive team spirit., • Customer Service: Focuses on serving customers as the organization’s top priority. Understands needs, creates distinctive value, and builds meaningful relationships. Aligns organization and resources to deliver on customer commitments. Driven to create value for customers., • Expert Communication: Excellent verbal and written communication skills. Responds promptly to customer needs to meet commitments., • Innovation: Displays original thinking and creativity and meets challenges with resourcefulness., • Learning: Curious, open-minded and an avid listener who welcomes broad input, criticism and feedback., • Motivation: Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles and measures self against standard of excellence., • Planning/Organizing: Prioritizes and plans work activities while efficiently managing time., • Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyses information skillfully and develops alternative solutions. Microsoft O365 including Excel, Word, OneDrive, Outlook, PowerPoint, SharePoint, Teams. Benefits: The well-being of our employees and their families is our top priority. Therefore, Marchesini Group USA offers a generous and attractive benefits packaging including: Paid Time Off • Paid Holidays • Pension Plan • 401(k) Plan • Medical Insurance • Dental Insurance • Vision Insurance • Short- and Long-Term Disability Insurance • AD&D Insurance • Life Insurance • Employee Assistance Program • Optional Identity Theft Protection Coverage • Car Allowance (for applicable sales positions) Work Status Eligibility and Requirements: Applicants must have a pre-existing legal US work status. Will not sponsor visas. Travel 60%+ Additional Language Knowledge: Not required but always a plus! ITALIAN/SPANISH LANGUAGE Salary: $90,000 to $115,000 annually depending on experience level + commission Job Location: Position is a Remote/Telecommuting Position. Powered by JazzHR kANZiAEOd0