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We are seeking a highly organized and proactive Personal Assistant to support day-to-day operations remotely. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple tasks independently. Responsibilities: Manage calendars, appointments, and emails Coordinate travel and events Handle administrative tasks such as document preparation and research Assist with personal errands and project management Maintain confidentiality and professionalism in all interactions Requirements: 2+ years of experience in a similar role Strong communication and organizational skills Tech-savvy (Google Suite, Microsoft Office, Zoom, etc.) Ability to work independently and meet deadlines Discreet, reliable, and detail-oriented What We Offer: Flexible remote work environment Competitive salary and growth potential
This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. PLEASE DO NOT REPLY IF YOU DO NOT HAVE CHECKABLE REFERENCES FROM AN OFFICE BASED BUSINESS IN THE PAST YEAR! This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
Job Summary: The Programs Manager is responsible for the planning and development of the Playhouse’s programs – in conjunction with the Operations Manager and local Board of Directors – and the execution and implementation of the programs daily. In addition, the Programs Manager supports these efforts by recruiting and training volunteers, supporting development activities like grant writing, coordinating administrative support, and interfacing with parents and families. Major Duties Include: · Plan, develop, implement, and maintain programs. · Ensure the safety of all participants while at the Playhouse, and when attending off-site programs and events. · Collaborate with professionals to establish new programs and curriculum. · Establish and maintain metrics and budgets for the quality of each program and event. · Report on quarterly Key Performance Indicators to the Board of Directors. · Maintain website including monthly calendar of events and programs. · Collaborate with other organizations, families, and professionals to expand programs and access to programs to increase participation. · Conduct and document parent formal written surveys and informal parent feedback to grow programs. · Provide programmatic and volunteer support for major events. · Recruit, train, and manage volunteers to support program efforts. · Provide program and event information for social media platforms and Playhouse correspondence. · Provide support to grant writers of program specifics and provide recap for each Grant and how funds were utilized per program. · Coordinate lectures and events on a quarterly basis or more frequently as needed. · Conduct outreach to hospitals and community-based organizations to build partnerships and connect with more families. · Manage a hybrid program model. · Responsible for timely and accurate data management. · Ensure all volunteers meet requirements regarding paperwork, background checks, and trainings etc. · Ensure all participants & families submit required forms/complete requirements for all programs in a timely manner. · Ensure the Playhouse is regularly organized, cleaned, and sanitized. Qualifications · Bachelor's Degree required. · One to two years of program coordination experience required. · One to two years of volunteer recruitment, training, and oversight experience required. · Motivated, enthusiastic, and organized individual with strong interpersonal skills. · Proficient in Microsoft Office, G-Suite, GoToMeeting, and Teams. · Creative, collaborative, problem-solving, resolution-focused, open-minded. · Strong communication and interpersonal skills. · Strong project management and time management skills. · Disposition to interact directly with individuals with Down syndrome and their families. · Spanish-speaking preferred, but not required. · Self-starter, ability to work independently and with a team. · Flexible with the ability to accommodate the changing/growing needs of our community. · Able to effectively work under pressure and manage workload in a fast-paced environment. · You will be expected to work on-site at the Playhouse. This is not a remote position. Typical schedule, with some variation as needed: 10am-6pm Tues - Sat, except during summer months (Monday- Friday). General Requirements: All staff is expected to be committed to the mission and values of GiGi’s Playhouse NYC, communicate authentic sensitivity to and an understanding of the Down syndrome community, have a sense of humor, and possess a willingness and ability to thrive within a unique work environment. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person