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Hearst Times Union Media Group is looking for a driven Account Executive to join our Capital Region sales team. This is a full-cycle, new business-focused sales role where you’ll be responsible for prospecting, closing, and growing new accounts, while building long-term partnerships with local and regional companies. You’ll also have a book of existing accounts that generate commissions and you can upsell on our wide swath of digital marketing solutions. You’ll have the backing of one of the most recognized media brands in the country, plus access to cutting-edge AI tools that help you prospect smarter, close faster, and maximize your earning potential. If you’re competitive, resourceful, and motivated by uncapped earnings, this is an opportunity to take your sales career to the next level. Why Join Hearst Times Union Media Group? Uncapped Earnings Potential Base salary + aggressive commission structure. Top performers consistently exceed targets. Sell with a Competitive Edge Leverage advanced tools like ChatGPT Enterprise to streamline prospecting, sharpen presentations, and accelerate deal cycles. High-Impact Role in a Strong Market Albany is a dynamic market for SMB’s, with endless opportunity to build new business and expand client relationships. Trusted Brand & Premium Products Represent a respected media organization with a powerful portfolio of advertising solutions and a massive audience reach. Our team makes sales from $5000 to $500,000. Career Growth & Mobility We invest in our people. Whether you want to grow your book, move into leadership, or expand into new markets, there’s a path here. Be part of a team of six AE’s reporting to a Sales Director who invests their time in you, making you better every day! Work inside (presenting on Microsoft Teams) and Go outside, we highly value in person meetings. Regular get togethers, happy hours, be part of a Sales office of over 30 sales and support staff. Hybrid schedule, Monday and Friday remote, Tues/Wed/Thursday in office. What You’ll Do: • Own the Full Sales Cycle, • Prospect, pitch, close, and grow accounts across digital, event, and print solutions., • Drive New Business, • Proactively identify and connect with small, medium and large businesses through outreach, networking, and market awareness., • Present a compelling suite of products including best in class Content Marketing, Hearst Any Screen Streaming Television Advertising, SEO, SEM, display including programmatic, paid social media marketing, Email marketing, print solutions, and more., • Build & Manage Your Pipeline, • Maintain a strong pipeline of new and existing business using Salesforce, Outreach, ChatGPT Enterprise, and consistently meet activity and revenue targets., • Deliver Compelling Presentations, • Lead discovery conversations and present media plans that clearly demonstrate value and ROI., • Leverage AI to Win More Deals, • Use over a dozen of our customized GPT’s, AI-powered tools that increase your efficiency, improve client engagement, and close business faster. What Sets You Apart: • You’re a hunter who thrives on winning new business, • You are dynamic on the phone and in person., • You know Albany and the Capital Region well., • You’re competitive and goal-oriented, with a track record of exceeding targets, • You’re confident in client-facing situations, from cold outreach to executive presentations, • You’re adaptable and resourceful, able to navigate challenges and find solutions, • You’re strategic in your approach, not just transactional, • You bring strong communication and relationship-building skills Qualifications: • BA/BS degree in Advertising, Marketing, or Communications a plus or equivalent experience., • 2+ years of B2B sales experience (media, advertising, business or related industry preferred), • Proven success in new business development and revenue growth, • Experience managing a full sales cycle, • Adept at using CRM tools (Salesforce, Outreach, or similar., • Existing relationships in the Albany market are a plus Our Benefits: At Times Union Media Group we not only support our employees through personal and professional development, but we also believe in promoting each individual’s physical, financial and emotional wellbeing (and that of their family). Our industry-leading benefits include: • Physical Wellbeing: Medical, Dental, and Vision coverage to keep you and your family healthy., • Invest for the Future: Competitive retirement plan with matching program in most markets., • Generous Paid Time Off: Recharge with ample time off, including holidays and vacation., • Paid Parental Leave: Support for growing families, with paid leave for new parents., • Monthly Child & Dependent Care Reimbursement: Financial support for the care of your loved ones., • Emotional Wellbeing: Be your best self with our mental wellness benefits., • LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual’s unique needs., • Fertility Coverage & Menopause Support: Helping you along every step of your family journey., • Pet Wellness Reimbursement & Rover Credits: We care about your pets, too – helping you keep them happy and healthy., • And more, click here for additional benefits and details. Ready to Make an Impact? Join us and be part of a team that’s transforming local media through technology and human connection. Apply now to launch your next chapter as a trusted media partner to businesses across Albany. Learn more about Hearst Newspapers at In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in New York State. The reasonable estimated starting base salary, if hired in New York State, would start at about $50,000 (base salary), plus commissions with on target first year earnings potential of $75,000 - $125,000 (annualized) based on individual performance. There is no commission cap. Please note this information is specific to those hired in New York State. If this role is open to candidates outside of New York State, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. #LI-JM1 #LI-Hybrid

About H2M At H2M architects + engineers, we’ve built a reputation as a trusted, multidisciplinary firm delivering innovative architectural and engineering solutions for over 90 years. Our Public Sector Architecture Discipline is a full-service architectural group, experienced in technical project execution and project management across all of H2M’s market sectors. Comprised of multiple studios, our team includes talented Project Architects, Project Managers, Senior Leaders, and Subject Matter Experts — all focused on delivering the highest level of quality. We work collaboratively with clients and partners to provide solutions that address environmental, social, and economic concerns, ensuring our projects positively impact communities. ___ About the Role As a Project Architect in our Public Sector Architecture Group, you will focus on managing architectural CAD production and document coordination for government and municipal clients. You’ll collaborate with a multidisciplinary team to deliver projects from schematic design through construction documents, ensuring technical excellence and compliance with public-sector standards. This role offers the opportunity to contribute to essential community infrastructure—such as public safety facilities, municipal buildings, and community spaces—while working in a supportive, team-oriented environment. Key Responsibilities • Produce and coordinate architectural design drawings and specifications through all project phases., • Collaborate with engineering disciplines to develop cohesive design solutions., • Perform limited code reviews and program analysis for public-sector compliance., • Address technical design challenges and ensure projects meet schedule and budget requirements., • Bachelor’s Degree in Architecture from an accredited institution., • On path to licensure preferred., • Ability to independently define and detail architectural concepts., • Proficiency in AutoCAD, Revit, BIM, and Microsoft Office Suite., • Strong communication and collaboration skills. We go beyond industry standards to support our employees’ success and well-being. Here’s what sets us apart: • Annual Salary between $75,000 - 115,000 based on experience., • 401(k) with up to 6% employer match and 100% vesting — a rare benefit in our industry., • Student loan repayment program to help ease financial burdens., • Tuition assistance for continuing education and professional licensure., • Annual and spot bonuses to reward performance., • Flexible work arrangements and generous paid time off., • Technology allowance to support remote and hybrid work., • Comprehensive healthcare including medical, dental, and vision coverage., • Professional development programs tailored to every career stage., • Employee Resource Groups including Diversity & Inclusion, Sustainability, Women’s Initiative, and Young Professionals

Administrative Support Specialist Position Summary We are seeking an organized and detail-oriented Administrative Support Specialist to join a collaborative assistant team. This role provides high-level administrative and operational support in a fast-paced, professional environment, working closely with internal teams and business leaders. The ideal candidate is proactive, discreet, and comfortable managing multiple priorities across time zones. Key Responsibilities Provide day-to-day administrative support in a team-based environment, with flexibility to assist various teams as needed Coordinate domestic and international travel arrangements Process a high volume of expense reports and invoices accurately and in a timely manner Schedule and organize internal and client meetings, including room reservations, catering coordination, guest registration, and material preparation Manage complex calendars across multiple time zones, prioritizing meeting requests and coordinating phone and video conferences Perform general administrative tasks such as invoice submission, time entry, filing, scanning, archiving, mailing, and ad hoc projects Answer incoming phone calls and relay detailed, accurate messages while interacting professionally with senior leaders and clients Handle highly confidential and sensitive information with discretion and professionalism Act as an integral member of the assistant team by staying aligned with current priorities and support needs Ensure adherence to compliance requirements and obtain necessary approvals Required Qualifications Demonstrated ability to exercise sound judgment and discretion with confidential information Strong interpersonal and communication skills (written and verbal) Ability to remain calm under pressure while managing multiple priorities Highly organized with exceptional attention to detail Proactive self-starter with strong problem-solving and follow-up skills Comfortable providing remote support to leaders and teams in different locations High level of integrity, professionalism, and diplomacy Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Zoom Experience with expense management platforms such as SAP Concur Team-oriented mindset with a positive, collaborative attitude Location & Employment Type Location: Onsite – Cohoes, NY Employment Type: 6-month contract - Can be extended or become permanent Compensation Pay Range: $22.00-$26.00 / hour How to Apply / Next Steps If you are an experienced administrative professional who thrives in a dynamic, team-oriented environment, we encourage you to apply. Qualified candidates will be contacted to discuss next steps in the hiring process. APPLY HERE!! Pride Global and its affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Enrollment Resolution Examiner is responsible for resolving complex enrollment and billing reconciliation issues between the Health Plan and external customers including but not limited to State and Federal Government Agencies, under the general direction of management and in accordance with the objectives and policies of the Health Plan, State and Federal guidelines. The position will work across multiple Enrollment operational areas. Essential Primary Responsibilities/Accountabilities: Level I • Responsible for reconciliation of regulatory and Health Plan Enrollment data through audit and review, utilizing the internal and external guidelines/regulations/policies and procedures. Strong knowledge of reporting and associated regulatory guidelines used to verify enrollment and billing accuracy to ensure plan is paid correctly in order to maintain accurate financial records., • Responsible for ensuring member and/or group documentation and transactional updates are completed to reconcile account discrepancies. Receives, reviews and updates discrepancies from internal departments and external customers relating to the Membership subscriber/member/group files, • Investigates, works, analyzes, tracks and monitors operational issues identified during the financial balancing adjustment of funds. Participates in process and technology improvement efforts to identify and remove barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Prepares regular and periodic reports for the review and assurance of following processing guidance including but not limited to, the operations reporting of all transactions., • Initiates necessary requests to other operational areas to resolve identified problems or recommendations for process improvement. Communicates with internal and external customers and also, provides supporting documentation and makes recommendations for procedure changes based on analysis completed., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Be proficient in one line of business and able to process inventory from other lines of business as requested. Level II in addition to Level I responsibilities, Level II will perform the following: • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure. Ability to support other team members within your primary line of business by responding to questions, demonstrating key tasks and reviewing work, • Subject matter expert in one line of business and proficient in a several inventory areas in other lines of business., • In depth understanding and working knowledge of the cross functional enrollment processes as they pertain to the Resolution Examiner work to research and resolve discrepancies or inquiries., • Ability to support implementation of new processes and procedures related to Resolution Examiner inventory work. Accountability included but not limited to, creation of test cases, testing of the process, end user testing, creating documents and establishing procedures. Represents Enrollment Resolution on corporate projects as well as cross functional work groups, acting as a subject matter expert, providing advice and counsel to project teams and leadership on requirements Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Conducting financial analyses and recommendations, or related work experience and proven ability to exercise the requirements and responsibilities of the position required., • Three (3) years' experience with financial data or Health Insurance Enrollment experience; or an associate degree in finance, accounting, or similar discipline., • Capable of establishing constructive relationships with all levels of internal and external of the organization., • Must be able to prioritize assignments and work accurately and independently within established time frames., • Must be flexible and able to adjust to rapidly changing priorities., • Must have solid communication skills - both verbal and written., • Proven organizational, analytical, and time management skills., • Computer proficiency, including experience in Microsoft Office Suite., • Strong attention to detail and accuracy. Level II • A minimum of five (5) years health insurance operations experience preferred., • Ability to represent the department independently as a subject matter expert in discussions with other areas of the company., • In depth regulatory and Enrollment process knowledge in one line of business and working knowledge in an additional line of business., • Proven ability to support and train peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N5: Minimum: $20.02 - Maximum: $33.03 Level II: Grade N6: Minimum: $21.83 - Maximum: $34.92 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Based on the scope of the role & business needs, we're exclusively seeking candidates who reside in the Albany/Capital Region. Summary: The Medicare Broker Account Executive will be responsible for building and maintaining strong relationships with Medicare brokers to drive the sales and growth of our Medicare products This involves close collaboration with Field Marketing Organizations (FMO), General Agents, and Individual Agents to ensure compliance with all relevant policies and procedures. This role will require a strategic approach to broker engagement, sales support, and market development. The ideal candidate will have a deep understanding of Medicare products, comprehensive understanding of Medicare sales dynamics, excellent interpersonal skills, and the ability to foster positive broker relationships. Essential Accountabilities: Broker Relationship Management: • Develops and maintains strong relationships with all levels of the Medicare brokers distribution hierarchy to enhance their engagement and productivity., • Acts as the primary point of contact for brokers, addressing inquiries, resolving issues, and providing ongoing support., • Conducts regular in-person and virtual meetings with brokers to ensure optimal external agent effectiveness through coaching, performance review, addressing concerns, and discussing strategies for growth and retention objectives. Sales Support and Training: • Develops professional presentations related to proposals and projects for both internal and external audiences., • Delivers comprehensive training and support to brokers on our Medicare products, sales techniques, and compliance requirements so that selling methods conform to our brands directed approach to consultative selling and always support the optimal matching of products to the needs of beneficiaries through a proper suitability assessment., • Assists brokers in developing effective sales strategies and marketing plans to drive enrollment and retention., • Ensures brokers are well-equipped with the latest product information, marketing materials, and regulatory updates., • Constructs and implement processes to manage and track agent resources, productivity, and quality. Market Development: • Identifies and recruits new brokers to expand our market presence and drive sales growth., • Analyzes market trends and competitor activities to identify opportunities for product development and market expansion., • Collaborates with internal teams to develop and implement targeted marketing campaigns and initiatives., • Attends conferences and reviews marketplace trends to identify sales and growth opportunities. Compliance and Reporting: • Ensures all broker activities comply with CMS regulations and company policies and procedures., • Prevents, detects, and resolves the instances of conduct that do not conform to federal (CMS) and state law, and federal and state health care program requirements, as well as ethical and business policies of the organization., • Prepares and presents regular reports on broker activities, sales performance, and market insights., • Monitors and reports on broker performance, sales metrics, and market trends to senior management., • Develops corrective action plans for performance and process management improvement., • Ensures that all appointed Agents have approved selling materials and that all Agents have thorough understanding of CMS Medicare Marketing Guidelines. Collaboration and Communication: • Work closely with internal teams, including retail sales, marketing, compliance, and product development, to support broker needs and drive business goals., • Communicate effectively with brokers to ensure alignment on objectives, expectations, and performance goals., • Facilitates recurring meetings to review account status and operational effectiveness., • Foster a collaborative environment that promotes knowledge sharing and continuous improvement., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Minimum Qualifications: • Bachelor's Degree in business, Marketing, Healthcare Administration, or a relevant field with five or more years of experience in sales, account management, or broker relations preferably within the Medicare or health insurance industry. In lieu of degree, a minimum of ten years' Medicare/Insurance Sales experience., • Valid NYS Accident and Health License within six months of employment required. Employees without a license are not eligible for any sales incentive awards or contests. Any sales made while not licensed are not eligible for incentive compensation., • In-depth knowledge of Medicare products, regulations, and market dynamics., • Strong analytical skills with the ability to interpret sales data and market trends., • Self -motivated and highly organized with a proven track record of building and maintaining strong relationships with brokers or sales partners., • Excellent communication, presentation, and negotiation skills., • Ability to work independently and manage multiple priorities in a fast-paced environment., • Demonstrated training skills., • Proficiency in Microsoft Office Suite and CRM software., • Ability to travel at least 60% of the time. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $71,880 - Maximum: $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both internal and external customers through completing timely and accurate inbound and/or outbound calls, creating authorizations via phone, Care Advance Provider Tool, and fax for inpatient and outpatient procedures, behavioral health, and durable medical equipment. Essential Accountabilities: Level I • Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment., • Responds to customers in a professional, efficient manner to encourage public acceptance of products, services, and policies., • Perform triage for UM Services., • Serves as the primary contact for providers regarding authorization requests., • Contacts members and providers concerning regulatory requirements relating to Department of Health (DOH) notifications and other regulatory requirements such as the National Committee for Quality Assurance (NCQA) guidelines., • Provides timely response to all research inquiries from other departments and assures the response is thorough, accurate, and within regulatory timeframes., • Processes fax requests from the designated fax and system queues., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Assists and performs tasks associated with project and departmental management., • Backup Team Leads by assisting with questions when needed., • Work on assigned offline projects., • Provides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff., • Provide one-on-one support, coaching, and training to UM Services Reps., • Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end process for authorizations, telephonic notifications, and/or care management referrals is accurate and complete. Level III (in addition to Level II Accountabilities) • Assists Team Leads with assigned tasks when necessary (including but not limited to authorizations, claims, care management referrals, monitoring and controlling inventory levels/call queues, timeliness, reporting)., • Meet departmental requirements for Facets UM Services workflows and PEGA., • Resolves escalated customer questions and complex concerns., • Assists Medical Directors with scheduling Fair Hearings., • Assists with coordinating Grievance and Appeals requests., • Assist with all Blue Card Claims escalations., • Assist management with the review and creation of desk level procedures, acting as a subject matter expert for UM Services. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High School Diploma or GED., • Experience with using a desktop computer in a professional environment, preferably with Microsoft Office Products., • Call center experience preferred, not required., • Strong analytical and problem-solving skills., • Strong written and verbal communication skills and ability to work within a team., • Demonstrated organizational skills to manage multiple projects and priorities., • Self-motivated and able to work independently, as well as on intra- and inter-departmental teams where needed. Level II (in addition to Level I Qualifications) • 2 years' experience working with managed care or healthcare industry., • Ability to apply in-depth knowledge of complex rules, such as those of the authorization process, regulatory processes/time frames, care management systems and processes, departmental policies and procedures, product lines, and contract benefits., • Advanced skills working between multiple programs and applications simultaneously., • Demonstrates willingness to develop collaborative solutions to achieve a better end-to-end process., • Demonstrates proficiency in basic navigation and utilization of department specific applications., • Demonstrates role-specific competencies as it pertains to their work unit on a consistent basis., • Active demonstration of broad knowledge base and positive work habits as evidenced by ability to train new staff, take on new challenges, flexibility in work assignments, and participation in meetings and projects as assigned. Level III (in addition to Level II Qualifications) • 4 years' experience working with managed care or healthcare industry., • Demonstrates a thorough knowledge and understanding of sources of information about health plan contracts, riders, policy statements, and procedures to identify eligibility and coverage and assisting other staff and other areas within the company with related inquiries., • Demonstrates operational knowledge of FACETS application and workflow processes, • Ability to resolve/respond to customer inquiries across multiple plans with limited assistance., • Ability to collaborate within the organization when issues arise with limited assistance., • Ability to identify potential systemic issues and report as necessary without supervisor assistance. Physical Requirements: • Ability to work prolonged periods sitting at a workstation and working on a computer., • Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N3 - Min 18.55 Mid 22.72 Max 26.90 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Case Manager H2H (RN) is responsible and accountable for coordinating the care of CDPHP members who meet criteria for services across the continuum of care. Activities focus on the successful transition of care for CDPHP members who have been hospitalized and are being discharged, with a focus on readmission avoidance. Specific activities include member outreach, medication review, identifying barriers to care, care planning and collaboration with providers. Case Managers will also provide education and support to members who have ongoing chronic health needs, they will also serve as a resource to answer day-to-day clinical questions from members and other CDPHP business areas. The Case Manager H2H will navigate a variety of applications and platforms in the daily administration of work. They must combine strong clinical knowledge and critical thinking to coordinate and support a care plan that will monitor quality medical care for the member population serviced by CDPHP. This is a telephonic role. Essential Accountabilities: • Provide a well-coordinated care experience for patient/families, including, effectively monitoring length of stay, readmissions and coordinating the activities of multiple disciplines utilizing nursing judgment., • Collaborate with members/families, providers, medical staff, utilization review staff, embedded case managers and/or others to coordinate a safe transition from the hospital setting., • Perform detailed medication reviews, identify discrepancies and communicate with providers to resolve discrepancies. Support member to ensure they are taking medications as prescribed., • Build relationships with hospitals and provider offices to allow for collaborative information exchange and prompt appointment setting requests., • Advocate for members to obtain the most appropriate health care services in collaboration with members of the health care team., • Facilitate communication among different disciplines to assist in the coordination of care. If embedded, meet with CDPHP members at designated facilities to assist them with their anticipated discharge needs., • Develop care plans that include mutual and realistic goals, interventions, and expected outcomes., • Revise and adjust the care plan to fit the needs of the member based on continuing assessment, medication changes or member's condition., • Effectively utilizes community resources and community support systems to reduce avoidable readmissions, • Identify and address social determinants of health (SDOH) and facilitate referrals to Social Work Case Management, Behavioral Health and/or psychosocial community support systems or resources., • Identifies variations in care delivery and notifies manager and/or supervisor of any patterns or trends., • Engage, communicate with and coach patients telephonically and/or face-to-face. Educate members (family/caregivers) regarding their disease process and self-management strategies. Evaluate understanding of disease processes to prevent further complications., • Educate members, families and health care providers regarding benefits, availability of services, community resources, alternative funding, and health care alternatives., • Identify and facilitate access to social service agencies, community organizations, patient support groups, and other adjunct services to minimize and prevent inappropriate hospital stays and maintain maximum achievable health status., • Maintain comprehensive computerized records of all care management activities., • Participate in team and office meetings as needed., • Maintain departmental standards for all duties as outlined by CDPHP policies and procedures., • Precept new employees to the department., • Volunteer at health fairs, workshops and other corporate events and present in-services when appropriate., • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Resources or the Chief Executive Officer., • Perform other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Registered Nurse with a current New York State license is required., • Bachelor's degree in Nursing preferred., • Certified Case Manager (CCM) certification preferred., • PRI (Patient Review Instrument) certification preferred., • Minimum three (3) years clinical experience is required., • Experience with chronic condition management required, experience with diabetes and heart disease is preferred., • Case management experience preferred., • Experience working with health, social service and funding resources, including community agencies and alternate care delivery systems is preferred., • Experience in home care, medical office setting, hospital or managed health plan preferred., • Experience with Microsoft Office, including Word, Excel, Outlook and PowerPoint are required., • Demonstrated ability to provide case management for complicated members with multiple comorbidities and chronic diseases., • Demonstrated ability to work collaboratively on a team., • Demonstrated ability to communicate effectively with members with varying levels of education, health literacy and understanding., • Demonstrated ability to work with diverse population., • Ability to navigate system applications with accuracy., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to interact with providers, members to positively impact the quality of patient care., • Demonstrated ability to manage multiple projects in conjunction with a frequently changing patient caseload., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel to a variety of sites across CDPHP service area, during regular business hours, evenings and possibly weekends may be required., • Valid driver's license and driving record showing no restrictions that would impede ability to travel by automobile required., • Annual Physical assessment, as well as any other clinical requirements, will be required by the designated facility., • Spanish speaking preferred. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: Minimum: $62,400 - Maximum: $ 96,081 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Please note: The Achieve Program start date is July 2026. Early starts may occur based on business needs. Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location. How you'll make an impact Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will: • Work cross-functionally to provide exceptional service to various internal and external clients, • Support workflow processes by creating documents, certificates, and reports using innovative systems and resources, • Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence, • Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive. About You Minimum Requirements: • High School Diploma/GED, • Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly, • Strong technological proficiency enabling you to use various software for efficient task completion, • Exceptional written and verbal communication skills to effectively engage with clients and colleagues, • Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher, • Associate’s or Bachelor's degree, • Previous internship or work experience, • Knowledge of or curiosity about the insurance brokering and risk management industry #Achieve1 #LI-NP2 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description: Summary: Under the guidance of the assigned EPMO leader, the EPMO Project Manager is responsible for managing and delivering application, operations, ongoing program, and/or business projects for the Excellus Health Plan. Essential Primary Responsibilities/Accountabilities: Level I: • Works with Project Manager Levels II/III/IV to determine project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required., • Works with Project Managers Level II/III/IV and project teams to track work, tasks, and project assignments in order to keep projects on-time and within scope and budget., • Facilitates core team meetings and other relevant project meetings including managing project agendas and minutes., • Creates and manages documents in support of the project Change Management (CMR) process., • Functions as a back-up for Project Manager Levels II/III/IV, as needed., • Performs project management duties over small tier and Enterprise projects or other initiatives as assigned., • Maintains currency on emerging project management techniques and advanced communication mechanisms., • Learns departmental tools required to do the work: Planview, Microsoft Teams, Sciquest, SNOW etc., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Always acts professionally., • Fosters an environment of continuous improvement and encourages innovative thinking., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close-out., • Plans, schedules, monitors, and reports on activities related to the project., • Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks., • Monitors and controls project scope, requirements and change management needs., • Identifies the appropriate blend of talent and resources to meet project needs and requirements., • Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements., • Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards., • Monitors and reports on the progress of the resolution of high impact problems according to established standards., • Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate., • Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues., • Establishes appropriate metrics for measuring key project criteria., • Maintains currency on emerging technologies and project management techniques., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs., • Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions., • Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use., • Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups., • Coaches and provides counsel to members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues., • Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan., • Mentors new Project Managers on Excellus methodology, processes, tools, organizational structure., • Assists with coordination of the workload of several Level I/II and Contract PMs on larger projects requiring multiple PMs and teams., • Works with various groups across the organization to define the scope of a project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation., • Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage., • Performs elevated project management duties; specifically, provides focus on business outcomes and measurable business benefits, manages multiple projects which target one defined business outcome, manages changes in business strategy and priorities, and maintains an organizational/enterprise wide focus., • Meets with Project Managers regularly to discuss project related tasks, schedules, risks & issues and deliverables., • Manages large scale, highly visible, strategic enterprise projects that may transition to ongoing responsibility as 'owner' for end to end program management, • Functions as a resource to the project team in areas of escalation & support, critical path management and as a level one escalation point of contact for other project managers, Business areas, Sponsors, IT staff and EPMO leadership., • Provides project management expertise, guidance and support to other Project Managers, • Builds strong professional relationships with Project Managers and leadership., • Provides supplemental training to Project Managers as needed., • Develops and communicates project management best practices., • Provides governance for project artifacts including project schedule review., • Project Management Subject Matter Expert in usage of change management, project methodology, budget management, risk management and other project processes and procedures., • May support EPMO Leadership with interviewing of new candidates; on-boarding process for new employees or contractors; providing input to staff performance reviews., • Creates program level summarized status reporting as appropriate. May engage Demand Management and Business Resource Managers as necessary for business case questions/development., • Contributes to Methodology and Process creation; comments and reviews to enhance organizational process maturity and delivery capability. Fosters an environment of continuous improvement., • Assists with the definition, streamlining and improvement of execution and governance processes, identifies and assists with opportunities for enhancing process uniformity., • May represent Managers and Directors of supported areas in meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, other meetings and workgroups. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, multiple projects and/or programs, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of degree)., • Three (3) years related work experience., • Technically competent with various software programs such as MS Project, Word, OneNote, Excel and PowerPoint., • General knowledge of multiple project methodologies: Waterfall, Agile, SDLC, etc., • Maintains awareness of project management methodologies, processes and deliverables., • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities., • Ability to react to project adjustments and alterations promptly and efficiently., • Ability to be flexible during times of change., • Persuasive, encouraging, and motivating., • Strong all-around soft skills and high level of proficiency using written and oral communication skills., • Adept at conducting research when project-related issues occur., • Effectively prioritize and execute tasks in a high-pressure environment., • Strong follow-up skills., • Self-motivated; ability to take initiative and ownership., • Writes and speaks fluently on all aspects of work., • Demonstrated problem solving skills., • Five (5) years related work experience., • PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification., • Demonstrated experience in multiple project methodologies - waterfall, Agile, SDLC, etc., • Demonstrated leadership skills., • Demonstrated skills in developing and achieving project scope, costs, and schedule., • Demonstrated skills in forming and fostering high performance, cross-functional teams., • Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management., • Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level., • Experience with Quality principles and tools. Demonstrated problem solving skills., • Very strong analytical and business process development skills., • Demonstrated competence in project leadership tasks., • Eight (8) years related work experience., • PMP certification preferred, 5 years of Project Management experience can be substituted in lieu of certification., • Experience in drafting both internal and external communications to convey project findings and status., • Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations., • Ten (10) years related work experience., • PMP certification preferred, 7 years of Project Management experience can be substituted in lieu of certification., • Demonstrated ability to manage multiple projects and teams, working constructively and professionally with external vendors/clients and all levels of management across the Health Plan., • Ability to maintain poise and composure under pressure and in difficult situations., • Demonstrated proficiency in problem-solving tools/techniques., • Demonstrated experience with project design, development, evaluation, and governance processes required to manage multiple disparate projects across the organization (large and small)., • Detailed knowledge of information technology infrastructure and systems preferred., • Demonstrated expertise in strategic project planning, management and execution., • Strong conflict resolution and negotiation skills., • Excellent verbal and written communication skills., • Skilled in resource management (feedback, evaluation, staffing)., • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities follow these requirements. Physical Requirements: • Ability to travel across regions In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum: $62,400 - Maximum: $106,929 Level II: Grade E4: Minimum: $65,346 - Maximum: $117,622 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Physician Contracting Specialist helps the Director of Physician Contracting Services with the Baylor Scott & White Health Physician Contracting Process. Participates in planning, coordination, and monitoring of Physician Contracting as required by the Director. SALARY The pay range for this position is $24.92 (entry-level qualifications) - $37.37 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience Essential Functions of the Role * Participates in a coordinated System-wide Physician Contracting Process. * Assists the Director and works with the Baylor Scott & White Health Office of Tax Management and the BSWH Legal Department. Helps carry out the requirements of the BSWH Board of Trustees Physician Contracting Review and Approval Process. This includes collecting all necessary documentation, such as conflict of interest and business/community benefit goals. Aims to help contract terms and assist in completing the Summary Report Form/Physician Arrangement Request Form for each physician contract. Obtains the necessary approvals required for each physician contract. * Participates in the BSWH Physician Contracting Committee meeting preparation. Works with the Director and Vice President on the Physician Contracting Process. * Responsible for renewing and tracking PRN physician employment agreements. Send renewal inquiries to administrators about the agreement renewal. * Facilitates electronic signature of all contracts and approval documents. Follows up on any document not signed promptly. * Maintain the contract storage of physician contracts. This includes loading new contracts and amendments promptly, setting up timesheets, and completing or updating custom fields. * Responsible for running reports out of the contract storage software as needed. * Drafts amendments and agreements as requested by the Director/Vice President. * Maintains contract folders for operations team and updates as needed. * Assists the Director as assigned to provide help to Physician Contracting Services. Key Success Factors * Knowledge of laws, rules, and regulations regarding provider contracting. * Must be able to communicate professionally, both verbally and in writing. * Ability to prioritize work based on the needs of the department to meet deadlines and goals. * General computer skills, including but not limited to: Microsoft Office, Meditract, DocuSign and Adobe. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS * EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification * EXPERIENCE - 2 Years of Experience * Preferences: prior remote work experience, experience with contracts This is a non-exempt role As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Rubrik has partnered with the World's leading Global Systems Integrators to develop successful and profitable outcomes for our joint customers, and for our respective companies. The GSI Account Executive (BDM) candidate will be responsible for managing and driving unprecedented growth with select Global Systems Integrators. This senior GSI account executive would come to the role with a successful track-record of managing Global GSI partnerships, with a focus on business development, enablement, cost models, financial selling, and business negotiations. This candidate will lead from the front, communicate openly, and set the example of a positive and collaborative work environment. Required Capabilities & Experience : * Successful track record of partnering with said GSI * Ability to set up GSI meetings with key business executives from day one * Lead from the front as the main conduit for new logo, pipeline generation, business development for the Rubrik field and GSI partners. * Ability to navigate and accelerate the partner's adoption of product solutions and subsequent bookings. * Represent and present Rubrik and partner value proposition * Exemplary relationship building skills, with proven ability to drive lasting relationships of mutual value with GSI partners and sales team. * Experience identifying GSI top customers and executing interlock with Rubrik sales org for opportunity registration * Identification and validation of GSI sales process and path to contract closure for accurate forecasting * Ability to build a positive ecosystem with OEMS and ISVs (incl. Netapp, Microsoft, AWS, more) * Location: USA * Travel 50% Desired capabilities & experience : * Knowledge of public cloud, storage and backup technologies * Bachelor's degree; MBA preferred * Experience using salesforce.com Knowledge of industry sales processes #LI-MR2 #LI-Remote The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company's written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $183,000-$198,000 USD The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company's written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $166,000-$192,000 USD Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin () | X (formerly Twitter) () | Instagram () | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: * Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. * Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. * Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW () NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Position Overview Job purpose The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and/or specified departments by managing all relevant equipment, providing basic trouble shooting, and training for proper care and handling of our equipment. This role provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog. This role provides education and training to Company personnel and customers. This position reports directly to the Regional Sales Manager or Zone Sales Director and is the primary sales support resource for the Company and its sales team. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Job Description Duties and responsibilities * Assist in driving sales revenue inside the regional territory as directed. * Assist in driving sales revenue outside of the primary regional territory or zone as required by the company and approved by the RSM. Serve as a primary resource for educational materials in the field. * Partner with the Product & Marketing Team in the on-going development of required educational resources for the customer, sales team, Field Service Team, and internal support personnel. * Support the training of new field sales and support personnel when requested. * Perform as the field-based experts on proper reprocessing techniques for use by its customers. * Support of VIP customers as directed. * Provide weekly and/or monthly reports to management as directed. * Provide and maintain customer data for integration into a future database application. * Attend local, regional, and national trade shows as requested. * Adhere to all safety policies and procedures. * Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. * Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties. Qualifications Experience * Minimum of 3 to 5 years of field sales experience or clinical experience desired. * Knowledge of and experience in GI/pulmonary flexible endoscopy. Experience in advanced therapeutic procedures highly preferred. Educational Requirements • Bachelor's degree in business, marketing or related quantitative disciplines preferred. Operate a computer effectively and efficiently, including being proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint). * Proficient in the use of MS Outlook and other email applications. * Strong communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels. * Strong time management skills. * Ability to multi-task and work on several projects simultaneously. * Strong written communication skills to write reports and relay information accurately and in a timely manner. * Ability to prioritize customer requirements. * Ability to present information in front of small groups of people. * Ability to understand basic mathematical requirements for discount calculation. Physical requirements The position requires the ability to perform the following physical demands and/or have the listed capabilities: * The ability to use your hands and fingers to feel and manipulate items, including keyboards. * The ability to stand, talk, and hear. * The ability to lift and carry up to 25-50 lbs. * Close Vision: The ability to see clearly at twenty inches or less. Travel • Travel requirements 75% #LI-Remote Salary and Benefits: * $75,000 + a $50,000 variable bonus opportunity * Medical, Dental, Vision * Life Insurance * 401k * Paid Time Off In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( or (330) 425-1313). Job Locations US-Remote Posted Date 9 hours ago (5/16/2026 1:29 PM) Requisition ID 2026-37743 Category Sales Company (Portal Searching) FUJIFILM Healthcare Americas Corporation

This remote position requires certifications such as RHIA, RHIT, or CCS, and proficiency in MS-DRG coding, claims interpretation, and Microsoft Office.

divh2Legal Secretary/h2pLocation: Albany NY/ppOn-site/Remote/Hybrid: Onsite/ppDuration: 24 Months/ppInterview Process: 1-2 Rounds/ppAn estimated 10% travel is possible./ppWORK HOURS AND LOCATION: Full-time, 7.5 hours daily, 9AM to 5PM, Riverview Innovation Center, 150 Broadway, Suite 355, Albany, NY 12204/ppClient is responsible for professional discipline of physicians, physician assistants and specialist assistants. All complaints of misconduct are investigated./ph3Position Summary/h3pMINIMUM QUALIFICATIONS:/pulliProficiency in legal terminology or investigative techniques/liliProficiency of Microsoft Office Suite programs including, but not limited to Outlook, Word, Excel, Access, and PowerPoint/liliProficiency in web-based applications and databases/liliExcellent written and oral communication/liliStrong ability to manage multiple tasks, prioritize effectively, maintain organized files, and meet deadlines/li/ulpPREFERRED QUALIFICATIONS: Experience with the professional medical conduct process, Experience with Sharepoint/ph3Job Duties and Responsibilities May Include:/h3ulliParticipating in the investigation of administrative complaints and developing an investigative plan for cases involving violations of State Education Law 6530/liliObtaining, reviewing, tracking, and documenting all necessary investigative materials and activities in relevant databases and software applications/liliPreparing an investigative summary report for all investigations/liliCoordinating, researching, preparing, and proofreading responses for review and approval related to Freedom of Information Law (FOIL) requests/liliCoordinating, researching, preparing, and proofreading Executive Correspondence Unit (ECU) inquiries received from the Governors or Commissioners Offices/liliCoordinating and following up on the provision of all subpoenas needing to be requested or responded to by gathering all relevant materials, conducting any necessary research, preparing all documentation, and communicating where necessary with external stakeholders, or the Board for Professional Medical Conduct or Division of Legal Affairs for review and approval/liliPresenting investigations before an Investigations Committee of the Board for Professional Medical Conduct/liliConducting in-person and telephone interviews of complainants, witnesses, and subjects of investigation/liliTelephone communication to/from licensees, attorneys, complainants, facilities, or other external stakeholders/liliDrafting and proofreading correspondence to subjects, witnesses, complainants, facilities, or other external stakeholders related to a complaint or investigation/liliCoordinating, tracking, and responding to inquiries made through the relevant Bureau Mail Log (BML)/liliPreparing, tracking, disseminating outgoing and incoming mail/liliMaintaining and coordinating the scheduling of meetings or other conferences, as well as assisting with technological needs during meetings and conferences/liliScanning of various documents such as medical records, quality assurance files, and others to be saved in electronic format, place them in proper files, and distribute them to appropriate staff./liliOther responsibilities as assigned by the supervisor./li/ulh3About Us: InterSources Inc/h3pInterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company./p/div

JOB DESCRIPTION —Housing Program Specialist Organization: The New York Association on Independent Living (NYAIL) is a nonprofit membership organization representing Independent Living Centers from around New York State that works to enhance the quality of life and safeguard the rights of people with disabilities. Position: RTH Housing Program Specialist Duties and Responsibilities: The Housing Program Specialist will report to the RTH Director of Housing Programs and/or designee in assisting the program to facilitate the successful transition of individuals into community settings through the Rapid Transition Housing Subsidy Programs. Responsibilities include, but are not limited to: • Communicate with Housing Specialists as needed to ensure all necessary documentation is included in the, • Conduct ongoing outreach to Housing Specialists with upcoming expiring leases, • Assist Director of Housing Programs in completing necessary DOH reports, including input of documentation to the Medicaid Data Warehouse (MDW) report, maintaining updated DOH master spreadsheet,, • Review all rent and security requests via program database, ensuring all necessary forms and processes are completed following HUD and programmatic guidelines., • Forward all approved rents to Fiscal Intermediary for payment, • Record all new rents to Excel sheet for monthly review, ensure no gaps in, • Work with Director of Housing Programs/designee to oversee Fiscal Intermediary processes, ensuring all payments are timely and accurate, • Complete Rental Subsidy and CTS monthly audits and monthly reports assigned., • Complete RTH Subcontractor Audits, if needed, • Manage the housing referral email and submit referrals to the database and assign to regional leads in designated regions., • Provide administrative support to both housing programs and assist with NYAIL functions as needed, • Provide group or 1:1 training to housing specialists, as needed to learn the program requirements and processes for rent/security approvals and ongoing rents., • Provide back up to OHS Housing Program Specialist as neede/assigned, • Other duties as specified by the Director of Housing Programs/Assistant Director of Housing Programs or Executive Director Qualifications: • Associate’s degree in Human Services, and 5 years’ housing experience, • Workplace fiscal experience, preferably within a non-profit organization, • Microsoft Office Suite: Outlook, and Excel required, • Experience with managing virtual meetings, collaborating on shared documents through platforms such as zoom or Teams., • Experience managing databases / data systems, • Excellent interpersonal, organizational, and computer skills, • Strong verbal and written communication skills, • Comfort with public speaking to small groups, • Experience with the concepts of IL, consumer control, and equal rights for persons with disabilities preferred, • Preference will be given to individuals with personal experience with a disability *If you require accommodation related to the application and interview process or to meet the essential functions of the position, please let us know. NYAIL offers a competitive salary and generous benefits package. The salary estimate for this position is in the $50,000- $55,000 range. This is a grant funded position through October 31, 2029, with possibility for extension contingent on additional state funding. This is an Albany-based position with remote work available. Regional and statewide travel required. Please send resume and cover letter to ___. Include “Housing Program Specialist” and your last name in subject line. Applications will be reviewed on a rolling basis. It is the policy of the New York Association on Independent Living to afford Equal Employment Opportunity (“EEO”) to all employees and applicants without regard to race, color, religion, gender, age, national origin, disability, marital status, domestic violence victim status, sexual orientation, genetic predisposition or carrier status, veteran status or any other protected characteristic as established by federal and state law. NYAIL promotes a drug-free work environment and does not tolerate unlawful discrimination, harassment, or retaliation. recblid bad8vrwo2df6879i3pcu11pqcw3u01

A leading consulting firm is seeking a part-time Office Administrative Assistant to support document management and regulatory compliance tasks.This remote role requires strong organizational skills, attention to detail, and proficiency in Microsoft Office.The ideal candidate will have a degree and

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Dealer Commercial Services ("DCS") delivers integrated capital and banking solutions to automotive dealers nationwide, supporting dealer partners through a broad platform that includes floorplan financing, syndicated lending, commercial real estate solutions, treasury and merchant services, and other commercial banking capabilities. The DCS Senior Business Development Officer ("BDO") is responsible for prospecting for new commercial business and maintaining a portfolio of existing clients to maintain and grow the relationship with Santander. * Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas. * Provides consistent quality customer service to both internal and external customers that meets or exceeds Santander's standards. * Represents the organization in various civic and community functions to further enhance the bank's image and develop additional business opportunities. * Assists in the implementation and coordination of the companywide business development call program. * Pre-qualifies clients for market segment. * Works with strategic partners to identify cross sell opportunities with existing and new clients and prospects. * Assists in the development and implementation of a strategic plan for business development across market. * Calls on numerous local referral sources to generated business. * Pursues sales lead with RMs and individually across region. * Solicits new business and manages ongoing relationships. * Focuses on improving brand awareness. * Documents calls and results, and makes reports to management as required. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 9+ years of lending and/or new business development in commercial banking - Required. * Dealer Commercial Services experience - Preferred. Skills * Advanced proficiency in financial statement analysis, including balance sheet, income statement, and cash flow evaluation - Required. * Willingness and flexibility to travel within the assigned territory as needed - Required. * Proficiency in Microsoft office products including Excel, Powerpoint, Teams, Outlook and Word - Required. * Expertise in complex contract negotiation and contract creation - Required. * Strong analytical and problem-solving skills with the ability to translate data into actionable insights. * Ability to analyze emerging technologies, market trends, and competitive landscapes. * Strong organizational skills with high attention to detail and the ability to manage multiple priorities and logistics across stakeholders. * Self-motivated and sales-driven leader with a proven ability to drive pipeline growth and achieve targets. * Excellent interpersonal, verbal, and written communication skills, including strong presentation and public speaking abilities. * Strong relationship management and influencing skills, with the ability to motivate stakeholders and cross-functional teams. * Ability to work independently in a remote environment while maintaining high performance and accountability. Certifications: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: $123,750.00 USD $200,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

United States Suitability/Public Trust Fully remote Information Technology GovCIO is currently hiring for a Business Intelligence Lead to lead the design, implementation, and maintenance of Microsoft 365 and Power Platform solutions, as well as data engineering and Power BI reporting in support

Job Description Complete Network is looking for a support desk technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience. This is a level 1-2 support desk position troubleshooting a variety of desktop support issues. The candidate must have strong technical and communication skills. Day-to-day duties will include remote and on-site technical support for our customers. Candidate must have an entrepreneurial attitude and be able to work independently with minimal supervision. Candidate must possess the following skills and experience: • Good personality - Able to interact with and support customers while maintaining a friendly attitude, • Highly organized, • Excellent time management skills, • Strong verbal and written communication skills, • Strong search engine and research capabilities, • Windows System Administration in a distributed environment - Desktop and Server, • Active Directory Administration, • Application Support and Administration, • Anti-virus administration and malware remediation, • Backup and recovery software, • Troubleshooting of hardware and OS issues, • Mobile device support, • Networking concepts and hardware, • Familiarity with network cabling, • Understanding TCP/IP Networking, • Managing switches, routers, and firewalls, • Wireless networks, • Remote-access and site-to-site VPN Any of the following skills and/or certifications are a plus: • Microsoft Windows Server, • Microsoft Exchange, • Cisco IOS and/or ASA firewall, • Linux, • VMware, • SQL Other Requirements: • Candidate must be willing to work overtime and be on call., • Candidate must have reliable transportation as there is local travel required., • Candidate must be able to work from home. Benefits include health insurance, cell phone allowance, and retirement plan. There is also tremendous opportunity for professional development and opportunities for advancement. Complete Network is headquartered in Albany, NY with offices in the Carolinas. We deliver first-rate IT support to some of Tech Valley's top companies. Come join our growing team in a fun and dynamic work environment. Please include resume with response Company DescriptionComplete Network is a recognized leader in outsourced IT services to small and midsize businesses in the northeast, the Carolinas, California and Florida. We achieve our award-winning results by recruiting and retaining a world-class team, adhering to best-practices, delivering services consistently, and maintaining best-in-class technology partnerships. Our customers work with us because we offer high-quality, consistent service, which we're able to deliver by working only with managed clients. We prize both teamwork and individual accountability. Hard work is rewarded and is balanced with personal time. We are committed to growth through aggressive sales and marketing and to longevity through sound fiscal management. Come join our growing team in a fun and dynamic work environment. We offer excellent opportunities for professional development.Complete Network is a recognized leader in outsourced IT services to small and midsize businesses in the northeast, the Carolinas, California and Florida. We achieve our award-winning results by recruiting and retaining a world-class team, adhering to best-practices, delivering services consistently, and maintaining best-in-class technology partnerships. Our customers work with us because we offer high-quality, consistent service, which we're able to deliver by working only with managed clients. We prize both teamwork and individual accountability. Hard work is rewarded and is balanced with personal time. We are committed to growth through aggressive sales and marketing and to longevity through sound fiscal management. Come join our growing team in a fun and dynamic work environment. We offer excellent opportunities for professional development.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a highly motivated Field Service Technician in our Albany, New York market to perform various technical duties in support of education and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment while delivering high-quality customer service promptly. Accountabilities: • Troubleshoot, repair, along with coordinating changes in programming and maintenance of PA, education, and healthcare communication systems., • Effectively work with customer's IT staff to troubleshoot network-integrated systems., • Professionally interface with customers to convey system status information., • Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments., • Responsible for performing agreed-upon preventive maintenance on systems., • Provide effective "on-call" support., • Minimum of 2 years of related low-voltage work experience., • Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge., • Experience using basic hand tools and multi-meters., • Ability to read schematics and interpret signal flow through circuits., • Willingness to obtain and maintain company-sponsored credentials and certifications., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Overview: Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware. Primary Duties and Responsibilities : The position involves a variety of tasks including but not limited to : · Installation and maintenance of networking hardware including routers, switches, and WAP’s. · Installation and maintenance of telephony equipment and circuits. · Hardware break/fix support for Cisco UCS servers and Nexus switching equipment. · Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems. · Circuit extensions and structured cabling. · Site surveys and site audits. · Maintain company vehicle, inventory, and tools to departmental standards. · Accurately and timely submission of all job-related documents and deliverables. Preferred Qualifications : Candidates should possess many of the following KSAs : · Working knowledge of networking hardware and topologies. · Familiarity with Cisco networking products and interfacing through Cisco CLI. · Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support. · Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers. · Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment. · Ability to provide configuration support for a variety of technology platforms through console and remote applications. · Experience with LEC circuit identification and extensions. · Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments. · Ability to operate basic power tools – drills, saws, etc. · Work on ladders and lifts where required. · Working knowledge of Microsoft Office applications (Excel & Word). · Ability to follow detailed job documents. · Must be willing to travel within assigned region to meet customer SLAs. · On-call, after hours, and weekend work may be required. · Must possess a valid drivers’ license with good driving record. Education & Certifications : · Associates degree in Information Technology or equivalent experience. · CompTIA, Cisco, Cabling, and PBX system certifications a plus!. · Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH. · Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative.

Job Description As a Field Technician, you will use a company vehicle to perform first and second line maintenance on Coinstar kiosks within an assigned territory. You will plan and schedule your days, making adjustments to rapidly changing priorities. You’ll work in an environment where route, daily tasks and weather conditions can (and will) change on a regular basis. Key Responsibilities • Perform scheduled preventative maintenance including cleaning (inside & out), wiping down the kiosks, removing debris, changing paper, etc., • Electromechanical trouble-shooting, calibration, repair and maintenance., • Test all components of the kiosk including connectivity, software and electromechanical functionality to ensure all components of the kiosk are properly functioning., • Perform repairs including replacing worn parts using small tools and diagnostic utility., • Perform remote diagnostics and assist Service Representative and Transportation Service Representative with repairs remotely. Assess and schedule advanced technical problems into your own planning., • Manage and prioritize field change orders to ensure completion deadlines are achieved. FCO’s may include updating signage and displays, installation of wireless kits, software updates, etc., • Effectively prioritize, route and plan day based on stats, service calls, field change orders, geography and other tasks assigned by your manager., • On a daily basis monitor market metrics and construct/adjust weekly plan to ensure balanced delivery of metrics and expectations/commitments are met., • Receive and prioritize kiosk pages to effectively manage work into timely and efficient route plan., • Consistently plan/schedule and prioritize installation/de-installation activities into weekly planning to ensure deadlines are met., • Receive, prioritize and schedule CSC service calls into daily planning and log completion., • Receive, prioritize and schedule Loss Prevention dispatches/investigations and report findings., • Manage parts orders and inventory., • Managed controlled parts by keeping asset logger up-to-date and ensure timely installation., • Properly manage and secure all assigned kiosks and company assets such as car, voucher paper, phone, laptop, parts, tools, phone, etc., • Promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment., • Demonstrate good judgment in time management, route planning, efficiency and expense control., • Timely completion of administrative duties such as logging service calls, completion of expense reports and time sheets., • High school diploma, GED or equivalent with 2+ years of experience in troubleshooting and repair of computer, electronic and electromechanical devices OR Associate Degree in electronics or similar concentration required, • Basic background knowledge in computer hardware and software as well as basic knowledge of computer-controlled equipment, • Previous experience in handling a position of responsibility with limited direct supervision or demonstrated ability to work independently in a position of responsibility., • Basic knowledge of Microsoft Word and Excel and intermediate knowledge of current PC operating systems required, • Excellent interpersonal skills focused on customer and team success, • Strong written and verbal communication skills with the ability to interact with various levels inside and outside of our organization, • Accountable for providing support to customers that meet standards of superior quality service and professionalism at all times, • Must have a valid driver’s license and maintain an acceptable driving record, • Background checks, MVR and drug tests will be required Field Technician work involves operating a motor vehicle to service kiosks within a specific region or route. Regularly and safely perform all functions of operating a motor vehicle, including prolonged sitting. Regularly positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to handle or move objects weighing up to 30 lbs. Occasionally move or lift objects up to 85 lbs., and occasionally move coin bins weighing up to 600 lbs. using a specially designed hand truck or pallet jack. Regularly operate a laptop and mobile phone. Communicate and exchange information with co-workers and other individuals in person or electronically. Pay and Benefits The typical starting pay range for this position is between $21.94 -$25.51 per hour. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Short-Term incentives are a part of the total compensation package and are based on Company and Individual performance. Short-term bonus incentives are a part of the total compensation package and are based on Company and Individual performance. We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including: • Health & Wellness Coverage: Three outstanding medical plans to choose from, along with dental and vision insurance, Short-Term and Long-Term Disability Insurance, and Life Insurance., • Retirement Savings: Traditional and Roth 401(k) plans with a company match that immediately vests., • Paid Time-Off (PTO): PTO accruals begin at 18 days per year, plus 7 company holidays and 5 floating holidays. Additionally, we offer paid parental and adoption leave. We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via . We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job DescriptionJob 1: Service Desk Analyst (Weekend Shift) Location: Remote (NY) Duration: 6 Months Schedule: Remote Weekend Shift • Saturday & Sunday: 8:00 AM – 9:00 PM, • Monday: 8:00 AM – 8:00 PM, • Provide Level 1 and Level 1.5 support for incidents and service requests, • Monitor and respond to calls, emails, and ticket queues, • Troubleshoot and resolve issues related to:, • Password resets, • Microsoft Office, • Windows OS, • Basic application and access issues, • Log, track, and manage tickets through resolution using ITSM tools (e.g., ServiceNow), • Escalate issues per SLA guidelines when required, • Ensure timely resolution and adherence to service level agreements (SLAs), • Deliver excellent customer service and maintain user satisfaction, • Participate in process improvements and documentation updates, • Work independently and as part of a fast-paced support teamRequired Skills, • Experience with Service Desk / Help Desk support, • Familiarity with ServiceNow or similar ticketing tools, • Knowledge of Windows OS and MS Office, • Strong troubleshooting and problem-solving skills, • Ability to manage multiple tasks in a high-volume environmentSoft Skills, • Strong communication (verbal & written), • Customer-focused mindset, • Time management and multitasking ability, • Ability to work under pressureEducation & Experience, • Bachelor’s degree (or equivalent experience), OR, • Master’s degree in a relevant field, OR, • Combination of education and experience, • Minimum 1 year of relevant experience in IT support or similar environmentAdditional Requirements, • Must have own equipment:, • PC/Laptop, • Monitor, • Headset

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company's patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit . Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Duties & Responsibilities: • Develop and execute a strategic business plan for a geographical area to effectively target, penetrate, and establish a network of relationships with key decision makers and stakeholders, • Effectively call on physicians, nurses, nurse practitioners, physician assistants, etc., across multiple medical subspecialties, • Manage hybrid relationships through a mix of in-person and virtual engagement – being able to leverage next gen ways of working to maximize efficiency, • Effectively call on retail pharmacies, both chain and independent, • Utilize data sources to maximize strategies and efficiencies to capitalize on opportunities with the greatest ROI, • Attain or exceed assigned sales and profit goal, • Bachelor's degree, • At least 3 years of Pharmaceutical or Healthcare Industry sales experience, • Demonstrated growth in sales while managing your own territory – track record of consistently meeting or exceeding sales goals, • Business acumen, comprehension of clinical information, and ability to articulate a clinical sales message to Healthcare Providers, • Excellent organization and time management skills, • Outstanding oral and written communication skills, • Strong interpersonal and virtual engagement skills, • Ability to work with a CRM tool (i.e., Veeva), • Independent, with an ability to work within a team, • Attention to detail and follow-through, • Proficient in Microsoft Office (Word, Excel, PPT, etc.) #LI-Remote Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to sit for long periods of time, • While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear, • May occasionally climb stairs and/or ride elevators, • The employee must occasionally lift and/or move up to 25 pounds, • Employee must be able to manipulate keyboard, operate a telephone and hand-held devices, • Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent., • Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan., • Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of., • Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%., • Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date., • Meaningful Time with Your Loved Ones: We close between Christmas and New Year's to give you an extra week off to spend quality time with your family and recharge., • Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays., • Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications., • Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work. The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here. The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: $75-100K cb20 is anaward-winning provider of managed IT and audio-visual services, proudly serving organizations acrossNew York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the worlds leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Qualifications Active New York License (LPN) Technical aptitude - Microsoft Office Suite Excellent written and verbal communication skills Plusses Epic Experience Bilingual Any additional state licensures (LPN) Remote Requirements Must have active high-speed Wi-Fi Must have a home office or HIPAA-co

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the installation, configuration and maintenance of critical network infrastructure supporting ESD’s HQ, datacenter, and remote office locations. Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network related devices and equipment. WORK PERFORMED: • Install, configure, maintain, and administrate network related infrastructure, services, equipment, and software necessary to support ESD’s critical business functions., • Rack, stack, power and provide management connectivity for network equipment., • Monitor and optimize the performance of enterprise SD-WAN and internet connectivity., • Install, configure, and manage Juniper network switch stacks and associated infrastructure., • Evaluate new and leading-edge network technologies for possible inclusion within the enterprise topology., • Liaise with third party vendors to manage new and upgraded services being implemented., • Utilize vendor portals to create, track and manage support and service tickets., • Assist with the management of ESD’s Active Directory Infrastructure., • Assist with the management of network file storage services in Azure NetApp Files (ANF)., • Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS)., • Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure., • Utilize network management best practices and monitoring tools to investigate and resolve network related performance issues., • Assist with integrating technologies from different vendors in a heterogeneous networking environment., • Support the installation, configuration and troubleshooting of IT infrastructure at ESD’s satellite offices., • Mentor junior networking staff and supervise network related projects as directed., • Travel to various remote office locations as necessary., • Assist in IT Disaster Recovery efforts, testing and documentation., • Perform other related duties as required by IT management. MINIMUM REQUIREMENTS: • Proven experience in Juniper network routing and switching or other routing and switching platform., • Proven experience in routing and switching command line experience., • Knowledge of SD-WAN infrastructure and management principles., • Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery., • Expertise with Enterprise wired and wireless network systems., • Familiarity with ISP management., • Experience with Network Monitoring Systems., • Expertise with Group Policy, DHCP and DNS management., • Ability to independently manage a project and coordinate with network and data center technicians., • Must be able to work under deadlines and in an environment where priorities shift., • Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.)., • Must be able to function as a team leader., • Strong verbal and written communication skills., • Ability to multi-task and deliver results within accepted timeframes., • Relevant Experience required: Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor’s degree in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Knowledge & Skills Required Software / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Employee Relations: Role requires analytical and active listening skills; as well as the ability to multi-task and manage daily workload. Must work with end users at all levels of the organization.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Evaluate, analyze, and communicate systems requirements on a continuing basis for all IT related projects, systems and applications; monitor and document systems processes, including the delivery of regular status reports to all appropriate parties. Gather business requirements, manage project documentation including all data mapping and business flows, manage change requests. Work closely with IT project managers throughout the entire process lifecycle. WORK PERFORMED: • Drive awareness and analysis of process requirements across organizational business units through evaluation of real-time data., • Identify workflow that can be improved to increase efficiency and strengthen business processes., • Analyze data and develop reports providing insight into business performance, trends, and opportunities helping stakeholders make informed decisions and drive continuous improvements., • Coordinate with various departmental teams to improve productivity., • Analyze process issues to mitigate bottlenecks and improve performance., • Communicate and validate requirements with relevant stakeholders., • Identify, assess, and document risk associated with proposed solutions and changes; work with stakeholders to develop mitigation strategies., • Ensure all changes to existing data and applications are reviewed, approved, and tested., • Assist with managing changes to project scope, schedule, and costs., • Assist in analyzing and developing business requirements., • Create and maintain extensive project documentation including data mapping and data dictionary., • Ensure the project is managed within the guidelines set by IT policies., • Assist with IT Disaster Recovery efforts, testing and documentation., • Perform other related duties and / or projects as directed by IT Management, • Position expected to work onsite and/or remote consistent with NYS and ESD policies and guidelines. MINIMUM REQUIREMENTS: Education Level required: BA in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Relevant experience required: Experience in an IT Business Analyst role. Strong understanding of Information Technology, Strong problem-solving skills. Ability to analyze data and develop detailed reports Knowledge required: Strong proficiency with current Project Management tool. Experience with Office 0365, Excel, and budgeting tools. Experience with Microsoft Power Platform (Power BI, Power Automate & Power Apps), and Google Workspace Enterprise is a plus. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off Reports To: Director of Infant Early Childhood Mental Health Consultation Project Status: Full-Time, Non-Exempt (as applicable) Location: Albany, NY Modality: Hybrid preferred. Hybrid work is defined as two days in office, three days from home office. All candidates local to Albany are only eligible for a hybrid work role. Remote candidates may be considered from other areas of New York State. Salary Range: $68,000-$73,000 Organizational Overview Early Care & Learning Council (ECLC) is dedicated to strengthening the quality, accessibility, and sustainability of early care and learning systems for children, families, and providers. ECLC advances this mission through collaboration, data-informed decision-making, and strong operational infrastructure that supports our programs and partners. Position Summary The Data Specialist for the Infant Toddler Services Team serves as ECLCs expert on the project database, providing direct assistance to Infant Toddler Specialists (ITS), Infant Early Childhood Mental Health Consultants (IECMHC), Child Care Resource and Referral(CCRR)agency data team members, and network supervisors. Our customized data system was created to track, report, and evaluate the quality improvement initiatives of IECMHC and ITS. This position includes monitoring and analyzing data, troubleshooting all components of the data system, working closely with the database developer to ensure a smooth data entry process for its users, and supporting direct service providers with data onboarding and use. Program & Project Coordination • Establish and oversee project-specific procedures to ensure compliance with funding requirements and alignment with program objectives., • Work collaboratively with technical, administrative, and program staff to complete project-specific tasks and deliverables., • Plan and administer project-specific budgets in coordination with supervisors and finance staff. This includes working with IT and IECMH teams to develop additions and changes to the database, to be completed by our external database developer., • Prepare and maintain accurate records, data, and reports in accordance with contractual and internal requirements.Strategic Focus Activities:, • Host meeting spaces with the network to discuss data concerns, opportunities for growth, and promote continuous quality improvement. Respond in a timely manner to network requests for data support., • Present data collected in digestible, informational formats such as reports, data shares, and project updates., • Support IECMHC and ITS teams at ECLC to brainstorm next steps for the project and work to achieve these goals. Conduct data analysis for the efficacy and breadth of the projects., • Understand the needs and concerns of the network of database users and communicate these needs in a clear and concise manner to stakeholders at multiple levels., • Work with database developers on improvements and new features to ensure the data entry process is as burdenless as possible for users., • Meet with the Office of Children and Family Services(OCFS) on a quarterly basis to discuss project updates, reporting and data concerns, and see where ECLC can support both OCFS and the network.Education & Experience, • Bachelors degree or equivalent combination of education and relevant experience required., • Minimum of three years of experience in program coordination and/or policy analysis in the fields human services, public health, healthcare, or related fields., • Nonprofit or early childhood experience preferred., • Experience working in a client or customer facing environment.Knowledge, Skills & Abilities, • Strong understanding of human services, public policy, community systems, or related fields. Ability to interpret and apply regulations, legislation, or policy guidance., • Experience with customer service, conflict resolution, or needs assessment. Ability to maintain professionalism, discretion, and confidentiality., • Demonstrated ability to manage multiple projects and meet deadlines. Proficiency with Microsoft Office Suite and data management tools., • Strong verbal and written communication skills, including public speaking. Ability to build collaborative relationships with diverse stakeholders. Flexible work from home options available.

Job Description The Bowen Group, a GTSC company, seeks Military Family Services Field Consultants. This position serves as a regional program representative and liaison between military communities, community organizations, and program leadership. Position Summary: The Military Family Services Field Consultant supports Military OneSource program objectives through independent management of regional outreach, stakeholder engagement, community integration, and program awareness initiatives. This role is responsible for assessing regional community needs, identifying service gaps and engagement opportunities, and developing outreach strategies designed to improve awareness and utilization of Military OneSource services among Service members and their families. Get ready to jump on board with the industry leader in the provision of wellness services to the military and veteran communities! The Bowen Group, a values-led, industry leader in telehealth, strategic communications, and wellness services and staffing, has an outstanding opportunity for a Personal Financial Counselor to join our team supporting the military community. Skills Qualifications/Requirements: • Bachelor's degree in social work, communications, public administration, education, human services, business, or a related field., • Demonstrated knowledge of military culture, military family support systems, and the unique needs of Service members and their families., • Prior military service, military spouse experience, or prior experience supporting military-connected populations., • Experience independently managing outreach activities, stakeholder relationships, projects, or regional initiatives., • Strong analytical, organizational, problem-solving, and decision-making skills., • Ability to exercise discretion and independent judgment in evaluating community needs, prioritizing outreach activities, and addressing complex situations., • Strong written and verbal communication skills, including public speaking and presentation experience., • Ability to establish and maintain effective working relationships with military leadership, community organizations, and program stakeholders., • Proficiency with Microsoft 365 and standard business reporting tools., • Ability and willingness to travel frequently within assigned regions as required., • U.S. Citizenship required., • Must have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member) to enter a federal facility., • Ability to successfully obtain a Public Trust clearance and comply with all applicable personnel security requirements. Duties and Responsibilities: • Engage in regional outreach and stakeholder engagement activities aligned with Military OneSource program objectives and Government requirements., • Assess regional demographics, utilization trends, stakeholder relationships, and community needs to identify outreach priorities, underserved populations, and opportunities to improve program awareness and engagement., • Develop and adjust outreach strategies, engagement strategies, and regional activity plans based on evolving operational needs, community feedback, and program priorities., • Use Government-approved messaging, materials, and presentations while exercising independent judgment in tailoring outreach efforts and engagement strategies to diverse military and civilian audiences., • Establish, develop, and maintain professional relationships with military leadership, community organizations, service providers, and other stakeholders to strengthen regional awareness and access to available resources., • Analyze field observations, participant feedback, outreach outcomes, and regional trends to identify service gaps, emerging concerns, and opportunities for operational improvement., • Provide recommendations and strategic feedback to program leadership regarding regional engagement priorities, outreach effectiveness, stakeholder concerns, and community resource needs., • Represent Military OneSource at community events, briefings, meetings, and outreach engagements in a professional and consultative capacity., • Facilitate participant access to appropriate Military OneSource resources and services through information sharing, referral coordination, and stakeholder collaboration., • Coordinate with program leadership and cross-functional program teams to support integrated service delivery, outreach initiatives, and operational alignment., • Maintain accurate records, activity reporting, and program documentation in accordance with contractual, operational, and reporting requirements., • Exercise discretion and independent judgment in managing regional priorities, stakeholder engagement efforts, and outreach activities with minimal day-to-day supervision., • Perform other duties as assigned. Physical Requirements/Essential Functions: • Prolonged periods of sitting and working on a computer., • Prolonged periods of standing while attending the engagement events., • Frequent communication with internal and external stakeholders via phone, video conference, and in-person meetings., • Ability to frequently travel regionally, including travel to military installations, community organizations, and outreach events., • Ability to lift up to 50 lb. and transport outreach and presentation materials as needed for events and engagements., • Ability to present information and conduct outreach activities in group and public settings., • Ability to maintain productivity and responsiveness in a remote work environment., • Ability to operate standard office equipment and technology systems. Benefits We offer a comprehensive benefits package for Full-time Employees to include the following: • Health, dental, vision insurance., • Generous paid vacation and holiday leave., • Flexible Spending Account (medical and dependent)., • 401(k) with employer match., • Life insurance., • Short-term and long-term disability., • Tuition assistance and professional development opportunities. The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting an accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Job Description Senior Health Economics Analyst Location: Remote Supervisor/Reporting to: Director, Performance Reliability Job Purpose: The Senior Health Economics Analyst is responsible for identifying and delivering data-driven insights and analytical support to senior leadership of IVIRMA North America. Success in the role will be achieved through the ability to leverage both qualitative and quantitative data to create business intelligence to guide strategic execution. This role serves to create and deliver reliable, insightful and actionable insight to improvements and opportunities for performance reliability – supporting our teammates in delivering a world-class patient experience. Essential Functions and Accountabilities: • Supports the design, development, and implementation of reporting to support data-driven decision making and insight. Partners with finance, commercial and business leaders to translate needs and requirements into dashboards and reporting with high utility., • Assists in the design and evaluation of organizational KPIs for potential replacement or evolution as the organization grows., • Prepares and analyzes medical cost and leading indicator data to develop presentations for executive and senior leadership. Interpret results and articulate actionable recommendations that maximize outcomes and ensures organizational targets are met., • Tracks performance of key performance indicators for outlined regions and teams as requested., • Supports finance, commercial and operations in the annual and multi-year planning processes including market durability, • Performs data validation to ensure completeness and accuracy of queries and reports and reconciles discrepancies., • Participates in the maintenance of existing queries and reports, re-writing and enhancing these queries as needed., • Participates in the presentation of complex concepts and results to end users and stakeholders Academic Training: • Bachelor’s degree in Computer Science, Information Services, or other technical or healthcare field – highly preferred, • Studies level: University Education (Bachelor’s Degree), • Studies area: Computer Science/Engineering or other related field Position Requirements/Experience: • Experience working in medical/healthcare industry - preferred, • Knowledge of data collection, storage, and maintenance concepts - required, • Knowledge in predictive modeling - a plus, • Database organization, design, and maintenance skills., • Ability to troubleshoot database programs Technical Skills: • Knowledge of PowerBI - required, • Knowledge of Microsoft Office Suite: Word, Excel (Pivot Tables/Look-Ups), Access, and OneNote – required, • Knowledge of Tableau - preferred IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job DescriptionDescription: Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $20-$25 per hour (depending on state) Schedule: This is not a 9-5 job. Days of the week vary, and weekends, overtime, and Holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification. Location: On the Road with potential overnight stays when necessary. Growth Opportunities: Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (Full Time Benefits): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan, • Employee Referral Program, • Paid Travel Time, • Daily Vehicle Allowance, • Reimbursement for case related expenses, • Overnight Pay What You will Do: In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review. • Conduct surveillance by monitoring, tracking, and recording subjects during daily activities, • Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion, • Develop and execute pre-surveillance planning tailored to each location and case, • Record and document investigative findings through video and detailed written reports, • Capture subjects in a variety of environments, such as public spaces, events, and workplaces, • Submit comprehensive reports and video evidence within required timeframes, • Communicate consistently with team leaders regarding positions, observations, and tactical strategy, • Utilize digital surveillance equipment, web-based technology, and investigative software, • Maintain confidentiality and professionalism while representing Command Investigations, • Uphold safety standards and adhere to all legal and ethical requirements during surveillance operationsRequirements: Required equipment, including but not limited to: • Reliable vehicle with legal dark tint, • Smartphone, • Laptop with Microsoft Word, • Digital camcorder with date/time stamp and upload capability, • Covert camera of choice, • Tripod/monopod, • SD cards if applicable What We are Looking For: • Highly observant and detail-oriented individuals, • Strong sense of integrity, independence, and reliability, • Excellent judgment and situational awareness, • Adaptability to changing environments and case demands, • Self-motivated professionals who can work autonomously, • Strong written and verbal communication skills, • Professional demeanor with a commitment to discretion and client confidentiality, • Eagerness to learn and grow within the investigative industry What You Will Bring: • 0-1 years of experience required, • Must be 21 years of age or older, • Valid driver’s license with clean DMV record, • High school diploma or equivalent required, • College degree preferred, • Must carry personal auto insurance with liability limits of 100k/300k/100k, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Ability to work holidays, weekends, and overtime required, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to travel and work the required schedule, starting as early as 3:00 AM The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad., • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description Full Time Role Hybrid: Remote + 3 days Onsite in Rensselaer, NY Important: VMware experience, Azure experience, Azure Active Directory tenant experience The Senior Windows Administrator architects, manages and administers large, multi-site and cloud, Microsoft server and client environments • Responsible for system architecture, design and implementation, • Operating system, firmware and software package creation and installation, upgrades, patching, system integrity, security, disaster recovery, and performance, • Creates, maintains, and adheres to Windows team administration and user standards and procedures, • Leads or participates on project teams and collaborates with application developers and infrastructure peers as necessary, • Performs backup and restoration procedures, • Leads and/or supports audit efforts and ensures compliance with corporate and regulatory standards, • Mentors and trains associate and Windows administrators; provides expertise in strategic IT planning, • Establishes and maintains working relationships with IT partners, business customers, and vendors, • Creates and maintains technical documentation. RESPONSIBILITIES: • Performs advanced and/or highly complex work with minimal or no supervision. Establishes work plan for department based on organizational goals; sets independent objectives to accomplish specific tasks supporting the larger plan., • Leads functional or virtual departmental or inter-departmental teams and demonstrates accountability for completion of team-wide objectives. Acts as key contributor and represents team for larger organizational teams; regularly interacts with peer departments, business partners, market participants, vendors, and other external constituents., • Demonstrates the highest proficiency with assigned technology platforms and disciplines; has broad knowledge of ancillary information technologies, methodologies and platforms. Has broad knowledge of IT service management, governance, continuity, financial, project, and lifecycle management. Has basic understanding of the energy vertical, energy markets, the electric industry, and the client's business & operations., • Represents the organization to external entities. May speak or present at external conferences and seminars or write papers and formal correspondence on behalf of the Client., • Creates, installs, patches and upgrades Microsoft and VMware operating systems, hardware platforms, and server/client software packages., • Performs on-going performance tuning, system infrastructure assessment (i.e. Hardware, software), and resource optimization., • Architects, tests, implements and supports system architectures and configurations, and system management technologies. This includes physical and virtual technologies., • Architects, tests, implements and supports automation of infrastructure provisioning and management., • Leads and participates in capacity planning and system lifecycle management., • In partnership with other subject matter experts and our Business Continuity department, design, test and implement complex solutions that support high availability and inter-site and intra-site fail over capabilities. This includes a monthly review of recovery plans and yearly testing for cyber infrastructure protection (CIP) assets. Provisions and controls user permissions and privileges with strict adherence to access guidelines following SOC1 and CIP standards., • Due to the significance of the industry and the organization's role within it, a rigorous change management process must be adhered to in order to minimize risks to the computing environment. Must demonstrate adherence to these processes. Subject matter experts are expected to champion their changes from initiation through deployment., • Provides technical support to software development, infrastructure, IT operations, and inter-departmental teams., • Communicates regularly with software development, infrastructure, and operational staff to ensure system integrity and security., • Designs and maintains Microsoft systems (i.e. Azure Active Directory tenant, Microsoft Windows OS, Exchange, SharePoint, M365, Azure Virtual Desktop), in addition to ancillary applications, adhere to all established Client and regulatory (i.e., NERC CIP, SOC1) standards. Requires ability to interpret and follow complex policies and procedures. Per compliance policies: maintain up to date written documentation, perform prescribed recovery tests, complete required paperwork and attestations. Subject matter expert is held accountable for adherence to these standards. Manages data and information requests to support internal and external audit requests. Audit requests are from external auditors as well as industry specific regulation agencies e.g., NERC, FERC. Investigate and resolve any compliance issue. There is zero tolerance for errors in following compliance policies and procedures., • Provides 24x7 technical support on a rotational basis. Due to our industry, advanced troubleshooting skills and analytics are required to ensure production services are restored within very short timeframe. For example, some services require a restoration time within 30 minutes. Subject matter experts are expected to be available within five minutes., • Mentors and trains associate and Windows administrators., • Establishes and communicates Client's Microsoft and VMware system standards and policies and procedures., • Participates in ongoing IT strategic planning with primary focus on Microsoft and VMware system technologies., • Establishes and maintains working relationship with key strategic vendors to understand technical direction of server technologies., • Develop and champion innovative solutions that improve operational efficiency through the automation of administrative tasks necessary to maintain portfolio of infrastructure assets., • Participates in procurement activities and support contract management., • Leads and/or participates in license management and compliance., • Understands networking and storage technologies and participates in planning and troubleshooting network and storage services for Microsoft and VMware infrastructure., • Creates and maintains detailed documentation of Microsoft and VMware system configurations and functions, • 7+ years' experience as a Windows System Administrator., • Bachelor's Degree (BS), Computer Science, Information Systems, or similar technical program required; Master's Degree (MS) desired., • Preferred - CERTIFICATES, LICENSES, REGISTRATIONS: MSP, MCSE, Azure Certified Administrator, VMware Certified Professional (VCP) Certification, • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from members of the business community. Ability to speak effectively before other technical staff and stakeholders., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and Internet programs., • Advanced, hands-on experience with Microsoft administration (i.e.. Group Policy, Active Directory, Exchange, SharePoint, Microsoft distributed file systems) including Cisco Systems, server virtualization technologies, server automation technologies, and server clustering technologies., • Thorough understanding of advanced networking concepts, storage area networking concepts, system backup concepts and hardware administration/support., • Desirable competencies: Scripting languages (i.e. Batch, PowerShell, Python)

Job Description Experience Level: 8+ years Office Location: Albany, New York Work Schedule: This role has hybrid schedule flexibility based on business need, allowing 1 day of remote work/week when possible Compensation Range: $110,000 - $130,000 Whiteman Osterman & Hanna LLP seeks a Director of Operations to help guide the work of our firm in a period of notable growth. As the senior leader managing multiple teams, you will bring a steady focus to all projects within the firm’s non-legal departments. We’re looking for a candidate with the ability to forecast the needs of a given project many months out, with the sense of vision and ability to delegate in order to accomplish the established goals. You will oversee multiple departments, including: intake, records, facilities, office support, library services, and administrative support. This role also oversees the tracking of CLE/admission requirements for attorneys and paralegals. You will collaborate closely with the Director of Human Resources, General Counsel, and our Executive Committee, while reporting to the COO/CFO. The ability to synthesize strategic direction from firm leadership and translate that into clear and purposeful action among the teams you oversee is essential. Our firm, based in Albany, New York, is the largest and one of the most well-respected law firms in the Capital Region. We have 19 practice areas which utilize a team approach to address our clients’ needs. In addition to Whiteman Osterman & Hanna’s depth of legal knowledge, we are dedicated to creating a positive and rewarding work environment for all employees – attorneys and staff alike. Education and Experience: • Bachelor’s degree required, • 8+ years of relevant Operations experience required, • Experience leading robust, cross-functional teams required, • Law firm or other professional service firm experience preferred, • Records management experience strongly preferred, • Combination of relevant experience, education, and skills will be considered Knowledge, Skills, and Abilities: • Budget and financial management, • Change management, • Project management, • People leadership, supervision, and delegation, • Critical thinking and strategic decision-making, • Excellent interpersonal and written/oral communication skills, • Proficiency in Microsoft Office Suite, with strong Excel skills, • Familiarity with online legal research software such as Westlaw or Lexis, • Experience with document management systems (DMS), such as NetDocuments, preferred Application Materials: • Cover letter, • Resume Why Whiteman Osterman & Hanna LLP?: A generous benefit offering package including: • Medical, • Dental, • 401(k) with company match and profit-sharing options, • Generous time off package, • Corporate discounts to various businesses, • Opportunities to support and be active in the community, • And more! Applications will be accepted on a rolling basis. Please contact with any questions. Whiteman Osterman & Hanna LLP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which employment decisions are merit-based and made without discrimination on the basis of race, creed, color, gender or sex, national origin, disability, sexual orientation, gender identity, age, religion, pregnancy, protected activity, veteran status, marital status, citizenship, genetic information, predisposition or carrier status, or any other characteristic protected by law. Powered by JazzHR S91n482bw7

Job Description Position Summary: The Department of Life Sciences at the Albany College of Pharmacy and Health Sciences is seeking applications for part-time instructors to teach the following courses during the Fall 2026 semester: • undergraduate General Chemistry, Organic Chemistry, General Biology, Microbiology, and Anatomy & Physiology lab courses,, • undergraduate Biochemistry lecture course, and Compensation is $4600/lecture course and $3900/lab course. Applicants should submit a CV and a cover letter outlining the courses they are interested in teaching. Major Duties & Responsibilities: • Instruction, course preparation, developing instructional materials, and grading, • Commitment to excellence in teaching and student development, • Excellent communication (verbal/written), interpersonal skills, and organizational skills, • Positive attitude and strong work ethic, • Possess an advanced degree or relevant experience in the field of instruction. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. Please note that this posting is not all-inclusive of the job responsibilities or qualifications of the position. The essential functions of the job may or may not have been fully described for purposes of ADA reasonable accommodation. All accommodation requests will be reviewed and evaluated on a case-by-case basis. Work Environment: While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions. Additional Information: The part-time Adjunct Instructor positions in the Department of Life Sciences are based in Albany, NY. The duties and responsibilities require consistent, in-person collaboration and interaction with our community, and all work is expected to be performed on-site, except for the online graduate recitation course, which may be delivered remotely. Additional details pertaining to this position will be discussed during the interview process. Note: All remote work must be done in a state in which the College is registered to do business in (New York, California, Idaho, Maine, Maryland, Massachusetts, Michigan, New Jersey, Rhode Island, Texas, Wisconsin, Vermont). Benefits: Albany College of Pharmacy and Health Sciences (ACPHS) offers a comprehensive benefits package for full-time employees including medical, dental and vision benefits, free life insurance and disability programs, tuition assistance programs, retirement plan with employer match and contribution, and generous time off including 20 paid holidays plus paid sick and vacation time. Additional perks include wellness rewards, free gym access, free parking, identity theft protection and many others. Please note, benefits and benefits eligibility can vary by position, and exclusions may apply for some roles. ACPHS is an Equal Opportunity Employer and does not discriminate against any protected class of job applicant or employee in our hiring and employment practices.

Job DescriptionDescription: Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $25-$30 per hour (depending on state) Schedule: This is not a standard 9-5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification. Location: On the Road with potential overnight stays when necessary. Growth Opportunities: Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (Full Time Benefits): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan, • Employee Referral Program, • Paid Travel Time, • Daily Vehicle Allowance, • Reimbursement for case related expenses, • Overnight Pay What You will Do: In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review. • Conduct surveillance by monitoring, tracking, and recording subjects during daily activities, • Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion, • Develop and execute pre-surveillance planning tailored to each location and case, • Record and document investigative findings through video and detailed written reports, • Capture subjects in a variety of environments, such as public spaces, events, and workplaces, • Submit comprehensive reports and video evidence within required timeframes, • Communicate consistently with team leaders regarding positions, observations, and tactical strategy, • Utilize digital surveillance equipment, web-based technology, and investigative software, • Maintain confidentiality and professionalism while representing Command Investigations, • Uphold safety standards and adhere to all legal and ethical requirements during surveillance operationsRequirements: Required equipment, including but not limited to: • Reliable vehicle with legal dark tint, • Smartphone, • Laptop with Microsoft Word, • Digital camcorder with date/time stamp and upload capability, • Covert camera of choice, • Tripod/monopod, • SD cards if applicable What We are Looking For: • Highly observant and detail-oriented individuals, • Strong sense of integrity, independence, and reliability, • Excellent judgment and situational awareness, • Adaptability to changing environments and case demands, • Self-motivated professionals who can work autonomously, • Strong written and verbal communication skills, • Professional demeanor with a commitment to discretion and client confidentiality, • Eagerness to learn and grow within the investigative industry What You Will Bring: • 1+ years of demonstrated Private Investigator experience, not including law enforcement, military, etc.), • Must be 21 years of age or older, • Valid driver’s license with clean DMV record, • High school diploma or equivalent required, • College degree preferred, • Must carry personal auto insurance with liability limits of 100k/300k/100k, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Ability to work holidays, weekends, and overtime required, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to travel and work the required schedule, starting as early as 3:00 AM, • Complete a Command Investigations, LLC employment application. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad., • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.