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Job Description Krones Process Group North America (KPGNA) is a company specializing in process engineering and control system integration, employing Chemical, Mechanical, and Electrical engineers. We focus on providing automated process system solutions tailored for the food, beverage, and dairy sectors, offering custom designs and professional services aimed at optimizing manufacturing operations. KPGNA operates as a subsidiary of Krones AG, a global entity with a workforce exceeding 16,000 employees worldwide. We are currently looking for an Automation & Controls Engineer to become part of our expanding team. This position necessitates excellent communication abilities, adaptability in a dynamic environment, and a robust understanding of engineering principles. Position Overview As a Senior Automation Engineer, you will lead full project lifecycle (design through commissioning). Provide technical leadership and mentorship to entry and mid-level engineers. Serve as the primary client contact for automation scope. Contribute to standards developments and process improvements. 10+ years’ experience programming industrial controls in food, dairy, or beverage industries preferred. Job Duties and Responsibilities: • Develop control system architecture diagrams, • Design control panels and creating electrical schematics using AutoCAD, • Specify control system components, • Prepare system documentation, • Develop PLC I/O assignments, • Program PLCs using Allen-Bradley Logix platforms (5, 500, 5000), • Develop HMI/SCADA applications (FactoryTalk, Wonderware, iFix, Ignition), • Support clients on new and existing systems (remote and on-site), • Design industrial networks and specify data infrastructure, • Develop custom applications using VB.NET and SQL databases, • Participate in commissioning and startup activities at client sites, • Train client operations and maintenance personnel Qualifications: Education: Bachelor’s degree in electrical engineering or related discipline preferred Experience/Training: 10+ years’ experience programming industrial control systems in food, dairy, or beverage industries preferred. Technical Skills: • PLC and HMI programming (required), • AutoCAD (required), • Industrial networking concepts, • Database and application development (VB.NET, SQL), • Strong written and verbal communication skills, • Problem-solving and analytical thinking, • Ability to work independently and in team environments, • The work environment is a professional office environment where a conservative business dress code is in effect. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, use hands to type, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus., • Equipment use includes computer, calculator, and telephone., • Ability to understand both spoken and written directions and good vision required., • Personal protective equipment required includes protective toed safety shoes and safety glasses with side shields, hardhat., • Appropriate OSHA and/or Krones Process Group North America safety training(s) are required., • Maintain a safe working environment and comply with all safety and environmental policies/procedures. Each employee is to place environment, health, and safety requirements as the first priority in the performance of their work duties. An employee is responsible for notifying their immediate supervisor of a violation or deficiency in working conditions and for recommending corrective measures, if possible. Additionally, the employee’s immediate supervisor is to be notified of every injury, illness or near miss., • Travel using automobile, planes, or other modes of transportation as needed up to 25%. Compensation details: 110000-145000 Yearly Salary PIf13fdbf1cea1-25405-40515273

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for employees of Paylocity's Spending Accounts and COBRA clients. In this role, you will receive, prioritize, document, and actively resolve client requests from an inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA participants, answering questions about their accounts, plans, processes, platform navigation/usage, etc. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: • Provides support to client employees with inquiries about their spending accounts, COBRA services/coverage and/or systems access/functions/navigation tied to these topics, • Establishes intra- and interdepartmental relationships to prioritize needs, communicate status and timing expectations., • Determines the scope of customer requirements to support responding to inbound inquiries regarding Spending Accounts and COBRA; Utilize critical thinking and problem-solving skills to troubleshoot and resolve questions, striving for prompt and accurate solutions., • Achieves objectives by gathering pertinent data, identifying and evaluating options, recommending and executing a course of action, • Demonstrate strong ownership of cases; ensure prompt resolution and minimizing aging cases or open items., • Maintain high inbound call availability to support customers, • Gather pertinent data, identify options, and recommend courses of action to achieve customer objectives., • Contribute to resolving challenging cases through effective de-escalation and problem-solving techniques., • Demonstrate strong ownership and follow-through of cases, ensuring prompt resolution and minimizing aging cases or open items., • Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients (verbal and written), ensuring their needs are met to their satisfaction., • Bachelor's Degree, • 1+ years demonstrated Client/Customer Service experience., • Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls., • Familiarity and comfort with web-based applications, • Intermediate experience with Microsoft Office, especially Microsoft Excel., • Basic project management abilities specifically related to managing high volume client requests and solutions., • Call Center Experience, • Bi-lingual Fluency Spanish and English, • Healthcare and welfare benefits concepts We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements:

Job Description Join the Jessica Guay Agency as an Allstate Insurance Customer Service Representative, where passion meets excellence in customer engagement. Located in the vibrant city of Rochester, New York, and offering a flexible hybrid work model, we provide the best of both in-office collaboration and remote work flexibility. We are devoted to ensuring our clients get the dedicated support they need and deserve. As a pivotal component of our customer service team, you will be the friendly voice clients turn to for assistance and guidance. Your role is critical in maintaining our reputation for exemplary customer satisfaction. You will gain the opportunity to interact with a diverse client base, developing lasting relationships, all while promoting a positive image of our agency. At Jessica Guay Agency, we encourage a work environment where effort is acknowledged, teamwork is celebrated, and personal growth is nurtured. Think positive; think growth with Guay Agency! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Flexible Schedule Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Licensing Assistance Available Weekly Team Building Meetings Work Equipment Provided Appreciation Lunches Home/Work Life Balance Family Atmosphere Collaborative Work Environment In office-business casual attire Paid Holidays Responsibilities Customer Interaction: Act as the primary point of contact for customer inquiries, providing timely and accurate information. Service Requests: Process policy changes, claims, billing inquiries, and service requests efficiently. Problem Solving: Utilize strong problem-solving skills to resolve customer issues and enhance satisfaction. Policy Management: Maintain up-to-date records and ensure compliance with all customer service regulations and company processes. Customer Retention: Utilize persuasion and negotiation skills to maintain customer relationships and ensure retention. Team Engagement: Collaborate with team members to maintain a supportive and dynamic work environment. Requirements Educational Background: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in a customer service role is preferred, particularly within the insurance industry. Communication Skills: Excellent verbal and written communication skills are essential for effective interaction with clients. Problem-Solving Skills: Ability to think critically and solve problems efficiently while being customer-centric. Organizational Skills: Strong organizational skills and the ability to multitask in a dynamic work environment. Tech Proficiency: Familiarity with CRM systems, Microsoft Office, and other digital communication tools. Flexibility: Adaptability to work in a hybrid setting combining both remote and in-office work in Rochester, NY. Customer Focus: A friendly and positive demeanor, with a dedication to providing outstanding service to clients.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (EST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Bachelor’s degree, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionThe ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at POSITION SUMMARY: The Care Services Manager is responsible for developing professional and community relationships that will enable the Association to provide care and support to those living with ALS. As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. The Care Services Manager will also facilitate education, information, benefits, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers. DUTIES AND RESPONSIBILITIES: • Receive referrals and obtain all necessary patient, medical, demographic information, and documents from referral sources via various communication methods to establish and coordinate a plan of care., • Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate., • Actively manage a portfolio of patients, assuring patient and caregiver needs are met within the capabilities of The Association., • Provide information on services and resources and printed/electronic educational materials available to persons with ALS and their families., • Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies., • Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group., • Work with the Managing Director Care Services/Care Services Director, and care services staff, to manage relationships with each multidisciplinary clinic and maintain strong communication with clinic staff., • Collaborate with the Managing Director Care Services/Care Services Director to evaluate care services programs for effectiveness and desired outcomes., • Ensure database is used consistently within territory and established standard operating procedures are followed within territory., • Ensure reports, including statistical, outcome, and other metrics are accurate and timely, • Offer recommendations concerning current or future programs., • Work with Managing Director Care Services/Care Services Director to establish strategic community and professional partnerships and collaborations., • Work with Managing Director Care Services/ Care Services Director to identify and resolve operational and service barriers within the territory., • Assist Managing Director Care Services/Care Services Director as assigned., • Ability to travel as required or requested. When supervisory responsibilities are assigned, the requirements are as follow: • As required/requested supervises remote and office-based care services staff in the delivery of programs and services to individuals impacted by ALS and their families., • As required/requested work with the Managing Director Care Services/Care Services Director to recruit, coach, mentor, train, and perform annual performance reviews of care services personnel., • As applicable conducts regular 1:1 meeting with assigned care services staff QUALIFICATIONS: • Bachelor’s Degree in social work, health administration, public health, nursing, or a related area required, Master’s preferred., • Minimum of 3-5 years of related professional experience, including direct care, case management and leadership or management experience., • Demonstrated ability to utilize management skills such as problem-solving, solid reasoning, critical thinking, budget/program planning, performance improvement, organizational planning, implementing, and monitoring performance standards., • Knowledge of ALS is a plus, but not required., • Experience with progressive neurodegenerative disease., • Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred., • Skilled communicator, with superior interpersonal, verbal, and written skills., • Able to handle confidential information and maintain high confidentiality., • Excellent organization skills and attention to detail., • Display strong work ethic, personal integrity, empathy., • Proficiency in Microsoft Office Suite. Salesforce and database experience a plus., • Ability to work independently with little supervision; must be a self-starter., • Ability to manage multiple projects simultaneously., • Excellent customer service skills., • Ability to drive locally and travel nationally on Association business is required. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The ALS Association endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association. Powered by JazzHR 8s34cwZEXf

Job Description: Summary: This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both internal and external customers through completing timely and accurate inbound and/or outbound calls, creating authorizations via phone, Care Advance Provider Tool, and fax for inpatient and outpatient procedures, behavioral health, and durable medical equipment. Essential Accountabilities: Level I • Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment., • Responds to customers in a professional, efficient manner to encourage public acceptance of products, services, and policies., • Perform triage for UM Services., • Serves as the primary contact for providers regarding authorization requests., • Contacts members and providers concerning regulatory requirements relating to Department of Health (DOH) notifications and other regulatory requirements such as the National Committee for Quality Assurance (NCQA) guidelines., • Provides timely response to all research inquiries from other departments and assures the response is thorough, accurate, and within regulatory timeframes., • Processes fax requests from the designated fax and system queues., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Assists and performs tasks associated with project and departmental management., • Backup Team Leads by assisting with questions when needed., • Work on assigned offline projects., • Provides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff., • Provide one-on-one support, coaching, and training to UM Services Reps., • Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end process for authorizations, telephonic notifications, and/or care management referrals is accurate and complete. Level III (in addition to Level II Accountabilities) • Assists Team Leads with assigned tasks when necessary (including but not limited to authorizations, claims, care management referrals, monitoring and controlling inventory levels/call queues, timeliness, reporting)., • Meet departmental requirements for Facets UM Services workflows and PEGA., • Resolves escalated customer questions and complex concerns., • Assists Medical Directors with scheduling Fair Hearings., • Assists with coordinating Grievance and Appeals requests., • Assist with all Blue Card Claims escalations., • Assist management with the review and creation of desk level procedures, acting as a subject matter expert for UM Services. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High School Diploma or GED., • Experience with using a desktop computer in a professional environment, preferably with Microsoft Office Products., • Call center experience preferred, not required., • Strong analytical and problem-solving skills., • Strong written and verbal communication skills and ability to work within a team., • Demonstrated organizational skills to manage multiple projects and priorities., • Self-motivated and able to work independently, as well as on intra- and inter-departmental teams where needed. Level II (in addition to Level I Qualifications) • 2 years' experience working with managed care or healthcare industry., • Ability to apply in-depth knowledge of complex rules, such as those of the authorization process, regulatory processes/time frames, care management systems and processes, departmental policies and procedures, product lines, and contract benefits., • Advanced skills working between multiple programs and applications simultaneously., • Demonstrates willingness to develop collaborative solutions to achieve a better end-to-end process., • Demonstrates proficiency in basic navigation and utilization of department specific applications., • Demonstrates role-specific competencies as it pertains to their work unit on a consistent basis., • Active demonstration of broad knowledge base and positive work habits as evidenced by ability to train new staff, take on new challenges, flexibility in work assignments, and participation in meetings and projects as assigned. Level III (in addition to Level II Qualifications) • 4 years' experience working with managed care or healthcare industry., • Demonstrates a thorough knowledge and understanding of sources of information about health plan contracts, riders, policy statements, and procedures to identify eligibility and coverage and assisting other staff and other areas within the company with related inquiries., • Demonstrates operational knowledge of FACETS application and workflow processes, • Ability to resolve/respond to customer inquiries across multiple plans with limited assistance., • Ability to collaborate within the organization when issues arise with limited assistance., • Ability to identify potential systemic issues and report as necessary without supervisor assistance. Physical Requirements: • Ability to work prolonged periods sitting at a workstation and working on a computer., • Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N3 - Min 18.55 Mid 22.72 Max 26.90 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Community Specialist - NY State Candidates are highly encouraged to provide a cover letter with their resume. Employees based out of western NY is preferred, and should have the ability to travel throughout NY state as needed. The Community Specialist provides training and technical assistance to small public water and wastewater systems and private well and onsite wastewater system owners to achieve regulatory compliance, strengthen local capacity, and protect public health and water quality. This position works closely with community leaders, system operators, local board members, regulators, funding agencies, and other partners to directly support public health protection, environmental compliance, and long-term infrastructure sustainability in rural and underserved communities. Responsibilities: To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions, absent undue hardship: • Deliver compliance-based, capacity-building training and technical assistance to small public water and wastewater systems, private well owners, and onsite wastewater system owners., • Conduct technical, managerial, and financial capacity assessments and provide targeted assistance strategies., • Develop and deliver in-person and remote training for system operators, board members, and community stakeholders., • Serve as a liaison to RCAP Solutions, the RCAP national network, and regional/state partners., • Coordinate with regulatory and funding agency representatives to identify priority needs for technical assistance and training, facilitate and review project progress and accomplishments, and identify specific communities needing support., • Independently identify, plan and manage multiple projects concurrently, meeting deadlines and reporting requirements., • Support and advance Community and Environmental Resources program objectives., • Lead with RCAP Solutions’ values: Integrity, Empathy, Empowerment, Passion, Community and a Commitment to a Better Tomorrow., • Perform other duties as assigned. Education & Experience Requirements: Education Requirements: • Required: Bachelor’s degree or equivalent experience in engineering, environmental science, geography, biology, infrastructure planning, public health, or related field., • Preferred: Master’s degree or equivalent experience; Professional Engineering license or high-level certification in water or wastewater operations. Experience Requirements: • Minimum of five (5) years of experience required in water, wastewater, stormwater, public health, infrastructure planning, community development, local capacity building, and/or regulatory compliance. Experience in multiple areas is preferred, as is experience working with local boards and state or federal agencies., • Strong knowledge of environmental regulations, utility improvement strategies, and resource protection., • Strong written and verbal communication skills and the ability to work collaboratively with internal staff, communities, and stakeholders., • Ability to maintain accuracy while meeting all deadlines; must be detail-oriented and organized with the ability to prioritize; and attend/participate in meetings presenting a team player approach., • Excellent time management, organizational, and communication skills., • Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, OneDrive, and Outlook). Experience with GIS software and GPS mapping tools is desirable., • Must be able to work in a fast-paced environment with demonstrated ability to deal with multiple competing tasks and demands. Highly motivated self-starter. Certifications or Licensures: • Required: Valid driver’s license, insured vehicle, and the ability/willingness to travel in the region as necessary., • Preferred: Relevant certifications or licenses (water / wastewater operator certification, registered sanitarian, public administration, engineering, etc.). Benefits: • Competitive compensation, • Medical, Dental, Vision, LTD, and Life Insurance, • Flexible Spending Account and Health Savings Account, • Competitive Vacation and Sick time, • 14-paid holidays, • 403(b) plan RCAP Contribution and Match Work Environment: • Home-based position with field work involved. Residency in the assigned state is preferred., • Approximately 10-25% of travel is required, on average, and subject to change. Includes day trips, evening meetings, and the occasional overnight or weekend travel day. Trips are generally planned in advance and include routine travel within your assigned state or U.S. territory and intermittent travel within the RCAP Solutions’ service area (Northeast/Mid-Atlantic/Caribbean U.S.) or the nationwide RCAP network., • Typical home office settings include the ability to spend extended hours sitting and using office equipment and computers., • Ability to use fine motor skills to handle and control objects. Ability to handle tools and equipment., • Field work conditions include prolonged and repeated standing, walking on uneven surfaces/terrain, stooping, kneeling, climbing stairs, and crouching., • Move regularly from sitting to standing position., • Ability to use earpieces or headphones. Speak, listen, and understand others., • Occasionally lift 15 to 30 lbs. FLSA Status: Exempt Job Type: Full-time Benefits: • Dental insurance, • Employee assistance program, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Work Location: On the road

• Job Identification 116704, • Job Category Finance, • Posting Date 03/17/2026, 06:10 PM, • Locations 181 McKee Rd, Rochester, NY, 14611, US (On-site), • Apply Before 06/12/2026, 04:00 AM, • Job Schedule Full time, • Remote Work Schedule Availability? None, • LinkedIn Recruiter Tag #LI-CC2 This position is eligible for $1000. sign-on bonus Specific Responsibilities Include: * Acct Recs * Assist with Bal Sheet Reviews & Audits * PAE/GASE Analysis * Journal Entries * Mo End Reporting * Revert/Scrap Scheduling, Tracking and Invoicing * Credit Memo / RMA Processing * Stay on top of AR (Past Due) * Weekly / Bi-monthly Payroll Recs Look for areas of improvement and automation , Qualifications Basic Qualifications: • BA or BS in Business Administration major emphasis in Accounting or Finance., • 2-3 years of related experience in a manufacturing environment as a Staff Accountant., • 2-3 years of directly related work experience - standard cost system, manufacturing, aerospace. QAD and Oracle ERP system experience highly desirable., • Visual Software Experience, • Oracle/Hyperion experience Experienced in Manufacturing environment * Strong knowledge and understanding of GAAP, with solid analytical and strategic planning skills. * Excellent interpersonal communication skills, self-motivated and team-oriented skills. * Must be proficient with computer systems and programs (MS-Word, MS-Excel, and MS-PowerPoint etc.) good spreadsheet skills. * Flexible and someone with strong desire to learn. * Ability to be a sole contributor, in addition to working in a team environment. * Ownership Culture Attitude Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Let Your Career Take Flight at Howmet Aerospace! We recognize and reward our employees' contributions with a competitive total rewards package. This position offers: • Medical/Prescription Drug/Dental/Vision Benefits on Day 1 of employment, • 5% Annual Target Performance Pay, • 401(k) Retirement Savings Plan, • 6% company match, plus additional 3% (whether you contribute or not), for a max total of 9% annually, • Paid Time Off (PTO), • 11 paid holidays per year, • Employee Life Insurance, • Employee Assistance Program Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email ___ , The Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Enrollment Resolution Examiner is responsible for resolving complex enrollment and billing reconciliation issues between the Health Plan and external customers including but not limited to State and Federal Government Agencies, under the general direction of management and in accordance with the objectives and policies of the Health Plan, State and Federal guidelines. The position will work across multiple Enrollment operational areas. Essential Primary Responsibilities/Accountabilities: Level I • Responsible for reconciliation of regulatory and Health Plan Enrollment data through audit and review, utilizing the internal and external guidelines/regulations/policies and procedures. Strong knowledge of reporting and associated regulatory guidelines used to verify enrollment and billing accuracy to ensure plan is paid correctly in order to maintain accurate financial records., • Responsible for ensuring member and/or group documentation and transactional updates are completed to reconcile account discrepancies. Receives, reviews and updates discrepancies from internal departments and external customers relating to the Membership subscriber/member/group files, • Investigates, works, analyzes, tracks and monitors operational issues identified during the financial balancing adjustment of funds. Participates in process and technology improvement efforts to identify and remove barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Prepares regular and periodic reports for the review and assurance of following processing guidance including but not limited to, the operations reporting of all transactions., • Initiates necessary requests to other operational areas to resolve identified problems or recommendations for process improvement. Communicates with internal and external customers and also, provides supporting documentation and makes recommendations for procedure changes based on analysis completed., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Be proficient in one line of business and able to process inventory from other lines of business as requested. Level II in addition to Level I responsibilities, Level II will perform the following: • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure. Ability to support other team members within your primary line of business by responding to questions, demonstrating key tasks and reviewing work, • Subject matter expert in one line of business and proficient in a several inventory areas in other lines of business., • In depth understanding and working knowledge of the cross functional enrollment processes as they pertain to the Resolution Examiner work to research and resolve discrepancies or inquiries., • Ability to support implementation of new processes and procedures related to Resolution Examiner inventory work. Accountability included but not limited to, creation of test cases, testing of the process, end user testing, creating documents and establishing procedures. Represents Enrollment Resolution on corporate projects as well as cross functional work groups, acting as a subject matter expert, providing advice and counsel to project teams and leadership on requirements Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Conducting financial analyses and recommendations, or related work experience and proven ability to exercise the requirements and responsibilities of the position required., • Three (3) years' experience with financial data or Health Insurance Enrollment experience; or an associate degree in finance, accounting, or similar discipline., • Capable of establishing constructive relationships with all levels of internal and external of the organization., • Must be able to prioritize assignments and work accurately and independently within established time frames., • Must be flexible and able to adjust to rapidly changing priorities., • Must have solid communication skills - both verbal and written., • Proven organizational, analytical, and time management skills., • Computer proficiency, including experience in Microsoft Office Suite., • Strong attention to detail and accuracy. Level II • A minimum of five (5) years health insurance operations experience preferred., • Ability to represent the department independently as a subject matter expert in discussions with other areas of the company., • In depth regulatory and Enrollment process knowledge in one line of business and working knowledge in an additional line of business., • Proven ability to support and train peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N5: Minimum: $20.02 - Maximum: $33.03 Level II: Grade N6: Minimum: $21.83 - Maximum: $34.92 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of the assigned EPMO leader, the EPMO Project Manager is responsible for managing and delivering application, operations, ongoing program, and/or business projects for the Excellus Health Plan. Essential Primary Responsibilities/Accountabilities: Level I: • Works with Project Manager Levels II/III/IV to determine project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required., • Works with Project Managers Level II/III/IV and project teams to track work, tasks, and project assignments in order to keep projects on-time and within scope and budget., • Facilitates core team meetings and other relevant project meetings including managing project agendas and minutes., • Creates and manages documents in support of the project Change Management (CMR) process., • Functions as a back-up for Project Manager Levels II/III/IV, as needed., • Performs project management duties over small tier and Enterprise projects or other initiatives as assigned., • Maintains currency on emerging project management techniques and advanced communication mechanisms., • Learns departmental tools required to do the work: Planview, Microsoft Teams, Sciquest, SNOW etc., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Always acts professionally., • Fosters an environment of continuous improvement and encourages innovative thinking., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close-out., • Plans, schedules, monitors, and reports on activities related to the project., • Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks., • Monitors and controls project scope, requirements and change management needs., • Identifies the appropriate blend of talent and resources to meet project needs and requirements., • Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements., • Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards., • Monitors and reports on the progress of the resolution of high impact problems according to established standards., • Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate., • Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues., • Establishes appropriate metrics for measuring key project criteria., • Maintains currency on emerging technologies and project management techniques., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs., • Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions., • Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use., • Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups., • Coaches and provides counsel to members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues., • Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan., • Mentors new Project Managers on Excellus methodology, processes, tools, organizational structure., • Assists with coordination of the workload of several Level I/II and Contract PMs on larger projects requiring multiple PMs and teams., • Works with various groups across the organization to define the scope of a project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation., • Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage., • Performs elevated project management duties; specifically, provides focus on business outcomes and measurable business benefits, manages multiple projects which target one defined business outcome, manages changes in business strategy and priorities, and maintains an organizational/enterprise wide focus., • Meets with Project Managers regularly to discuss project related tasks, schedules, risks & issues and deliverables., • Manages large scale, highly visible, strategic enterprise projects that may transition to ongoing responsibility as 'owner' for end to end program management, • Functions as a resource to the project team in areas of escalation & support, critical path management and as a level one escalation point of contact for other project managers, Business areas, Sponsors, IT staff and EPMO leadership., • Provides project management expertise, guidance and support to other Project Managers, • Builds strong professional relationships with Project Managers and leadership., • Provides supplemental training to Project Managers as needed., • Develops and communicates project management best practices., • Provides governance for project artifacts including project schedule review., • Project Management Subject Matter Expert in usage of change management, project methodology, budget management, risk management and other project processes and procedures., • May support EPMO Leadership with interviewing of new candidates; on-boarding process for new employees or contractors; providing input to staff performance reviews., • Creates program level summarized status reporting as appropriate. May engage Demand Management and Business Resource Managers as necessary for business case questions/development., • Contributes to Methodology and Process creation; comments and reviews to enhance organizational process maturity and delivery capability. Fosters an environment of continuous improvement., • Assists with the definition, streamlining and improvement of execution and governance processes, identifies and assists with opportunities for enhancing process uniformity., • May represent Managers and Directors of supported areas in meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, other meetings and workgroups. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, multiple projects and/or programs, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of degree)., • Three (3) years related work experience., • Technically competent with various software programs such as MS Project, Word, OneNote, Excel and PowerPoint., • General knowledge of multiple project methodologies: Waterfall, Agile, SDLC, etc., • Maintains awareness of project management methodologies, processes and deliverables., • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities., • Ability to react to project adjustments and alterations promptly and efficiently., • Ability to be flexible during times of change., • Persuasive, encouraging, and motivating., • Strong all-around soft skills and high level of proficiency using written and oral communication skills., • Adept at conducting research when project-related issues occur., • Effectively prioritize and execute tasks in a high-pressure environment., • Strong follow-up skills., • Self-motivated; ability to take initiative and ownership., • Writes and speaks fluently on all aspects of work., • Demonstrated problem solving skills., • Five (5) years related work experience., • PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification., • Demonstrated experience in multiple project methodologies - waterfall, Agile, SDLC, etc., • Demonstrated leadership skills., • Demonstrated skills in developing and achieving project scope, costs, and schedule., • Demonstrated skills in forming and fostering high performance, cross-functional teams., • Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management., • Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level., • Experience with Quality principles and tools. Demonstrated problem solving skills., • Very strong analytical and business process development skills., • Demonstrated competence in project leadership tasks., • Eight (8) years related work experience., • PMP certification preferred, 5 years of Project Management experience can be substituted in lieu of certification., • Experience in drafting both internal and external communications to convey project findings and status., • Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations., • Ten (10) years related work experience., • PMP certification preferred, 7 years of Project Management experience can be substituted in lieu of certification., • Demonstrated ability to manage multiple projects and teams, working constructively and professionally with external vendors/clients and all levels of management across the Health Plan., • Ability to maintain poise and composure under pressure and in difficult situations., • Demonstrated proficiency in problem-solving tools/techniques., • Demonstrated experience with project design, development, evaluation, and governance processes required to manage multiple disparate projects across the organization (large and small)., • Detailed knowledge of information technology infrastructure and systems preferred., • Demonstrated expertise in strategic project planning, management and execution., • Strong conflict resolution and negotiation skills., • Excellent verbal and written communication skills., • Skilled in resource management (feedback, evaluation, staffing)., • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities follow these requirements. Physical Requirements: • Ability to travel across regions In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum: $62,400 - Maximum: $106,929 Level II: Grade E4: Minimum: $65,346 - Maximum: $117,622 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Tampa Based Law Firm is Seeking an Associates to Join Their Firm - Strong Bonus Structure, Excellent Benefits, 401k with Match, Hybrid/Remote Schedule This Jobot Job is hosted by: Sherwin Souzankari Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $120,000 - $170,000 per year A bit about us: We are looking for a strong attorney that can work in our Insurance Defense department, and hit the ground running. We prefer to offer this role to an associate that has an insurance background, but we are willing to train for the right candidate. Why join us? • Strong bonus structure, • Excellent Benefits - health, dental, vision, etc, • Health spending account (HSA), • Opportunity for growth, • Option to work hybrid/remote schedule Job Details Responsibilities: 1. Representing insurance companies and their policyholders in civil litigation matters, 2. Handling a diverse caseload involving all types of insurance defense litigation., 3. Managing all aspects of litigation, including conducting discovery, taking and defending depositions, motions practice, and trial work., 4. Interacting with clients, claim professionals, and expert witnesses., 5. Analyzing complex legal and factual issues, conducting extensive, well-reasoned legal research, and independently developing and presenting defense strategies., 6. Preparing reports and providing counsel to clients on claim/litigation status and resolution., 7. Negotiating settlements on behalf of clients., 8. Maintaining up-to-date knowledge of insurance defense law, trends, and regulations to stay ahead of changes in the law., 9. Working 2000 billable hours a year. Qualifications: The ideal candidate for the Insurance Defense Attorney position should have the following qualifications: 1. Juris Doctorate degree from an accredited law school., 2. Admission to the state bar and in good standing., 3. Minimum of 2+ years of experience in insurance defense litigation (preferred)., 4. Proven experience as a defense attorney with a strong track record of successful litigation., 5. Excellent research, analytical, problem-solving skills, and detail-oriented., 6. Exceptional verbal and written communication skills., 7. Ability to manage multiple projects and deadlines in a fast-paced environment., 8. Proficient in legal research software and Microsoft Office Suite., 9. Strong negotiation skills and the ability to resolve disputes effectively and efficiently., 10. High ethical standards and professional integrity. This position offers a unique opportunity to work on challenging legal cases, develop your skills, and make a significant impact. If you are a dedicated, ambitious, and experienced Insurance Defense Attorney, we would love to hear from you. Apply today and start your exciting journey with our legal team! Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Search by Keyword Select how often (in days) to receive an alert: Create Alert O Select how often (in days) to receive an alert: ___ Date: May 7, 2026 Location: Rochester, NY, US, 14623 Company: Belden Inc Innovation Starts With You Propel your career at Belden, where innovation creates possibilities-for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us. Together, we are shaping the future of digitization and paving the way for the next generation of innovation. Position Summary The Supply Chain Manager is responsible for overseeing and optimizing all local supply chain operations, including purchasing, inventory management, production planning, vendor management, warehousing, and distribution of finished goods. This role ensures operational efficiency, inventory accuracy, supplier performance, and alignment with company goals and key performance indicators (KPIs). The Supply Chain Manager will lead cross-functional initiatives, support continuous improvement efforts, and develop strategies that drive productivity, cost savings, and customer satisfaction. This position will be onsite in Rochester, NY. What You Will Do • Lead and manage day-to-day supply chain operations, including purchasing, inventory control, production planning, warehousing, and shipping activities., • Develop and implement supply chain strategies that support organizational goals, operational efficiency, and performance KPIs., • Analyze inventory trends, forecasting data, and operational metrics to improve planning accuracy and overall supply chain performance., • Maintain appropriate inventory levels to support production demands while minimizing excess and obsolete inventory., • Oversee inventory control processes, including cycle counts and inventory accuracy initiatives., • Establish and improve supply chain policies, procedures, and best practices to increase efficiency, quality, and safety., • Manage supplier relationships and monitor vendor performance related to quality, delivery, and service expectations., • Coordinate timely and accurate placement of purchase orders to support demand planning and business initiatives., • Support new product launches to ensure product availability and successful execution of ship dates., • Lead budgeting activities for the Supply Chain department and monitor departmental performance against financial objectives., • Collaborate cross-functionally with operations, production, sales, finance, and other departments to support business objectives., • Lead, mentor, and develop Supply Chain team members through training, coaching, and performance management., • Develop departmental goals, benchmarks, and accountability measures to support continuous improvement., • Maintain accurate system and master data to ensure optimal ERP and operational performance., • Participate in regular business review meetings and contribute to operational planning initiatives., • Identify operational issues proactively, develop solutions, and drive issues through resolution., • Perform other duties as assigned. What You Will Bring • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field., • 5+ years of experience in supply chain, logistics, or warehouse management roles., • Prior experience supervising or leading cross-functional teams., • Strong analytical and critical thinking skills with the ability to solve complex problems., • Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Strong written and verbal communication skills with the ability to collaborate across departments., • High attention to detail and commitment to accuracy., • Ability to work independently while also contributing effectively as part of a team., • Experience with ERP systems (SAP preferred) and strong proficiency in Microsoft Office applications., • Demonstrated ability to lead by example, take ownership, and drive results., • Strong interpersonal skills with a collaborative and proactive approach to communication., • Proven ability to develop staff through coaching, training, and performance management., • Flexibility and adaptability in problem-solving and decision-making. Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. • Regular use of hands and fingers to handle, feel, and operate tools or equipment., • Frequent standing, sitting, climbing, balancing, talking, and hearing., • Regular walking, stooping, kneeling, crouching, crawling, and stair climbing., • Occasional lifting and/or moving of up to 25 pounds., • Required vision abilities include close vision, distance vision, and the ability to adjust focus. Work Environment • Work is performed in an indoor, climate-controlled environment., • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants can expect a base compensation range of $85,000 - $120,000 annually, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location. Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability! #LI-KF1 Let's Create Possibilities Together. Join a global community shaping the future of intelligent connectivity. At Belden, you'll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. Nearest Major Market: Rochester ___ Find similar jobs: ___

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Remote Data Entry Assistant / Entry Level About the job Remote Data Entry Assistant / Entry Level Our Data Entry Assistant/ Order Blaster is responsible for entering large business orders and updating spreadsheet information. Must have excellent data entry skills and be comfortable with Microsoft Ex

[Administrative Assistant / Remote] - Anywhere in U.S. / Up to $20 per hour / Benefits - As a Professional Data Entry Keyer you'll: Read customer and shipping orders submitted in person, via the print catalog and online; Key data into specific Microsoft Excel fields (much of the work for the online orders should already be done for you); Read and key in data from other source documents; Verify that the data is accurate before you enter it; Ensure that data is consistent throughout the system; Report any data errors or anomalies to your supervisor; Keep accurate and updated logs of ongoing work...Hiring Fast >>

About the job Data Entry Assistant (Remote) Description The Data Entry Assistant will serve as an administrative support for our field care teams ensuring completeness and accuracy of medical records. Key attributes include strong organization skills, detail orientation, proficiency with Microsoft o

Job Description With over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing. Our 280,000 sq. ft. facility houses more than 160 CNC machines, including vertical turning lathes, horizontal boring mills, high-speed 5-axis machines, and more! We proudly support industries such as aerospace, defense, medical, energy, and power generation with a commitment to quality and innovation. At Precise Tool, we offer competitive pay, comprehensive benefits, and a collaborative work environment built on respect, teamwork, and long-term stability. Interested in joining our team? Apply today! This position offers a base salary range of $50,000 to $60,000, commensurate with experience. In addition to base pay, there is a performance-based commission structure tied to the number of qualified meetings set and resulting sales. This role offers strong earning potential for motivated individuals who excel at lead generation and sales pipeline development. This position is full-time on-site in Rochester, NY. In order for a candidate to be considered they must be local to Rochester, NY. Remote or hybrid arrangements are not available for this role. JOB SUMMARY Under the direct supervision of the Sales Manager, with direction from the President, the Inside Sales Representative is responsible for developing new customer relationships and growing the company’s customer base with the goal to increase sales. ESSENTIAL FUNCTIONS • Prospects, generates, qualifies, processes, and follows up on leads by use of phones and cold calling, emails, and internet research., • Schedules appointments with clients for the Sales Team., • Schedules virtual meetings with clients and prospects., • Obtains Non-Disclosure Agreements from potential customers., • Provides weekly reporting and updating of contacts to President & Sales Manager., • Meet or exceed lead generation goals and KPIs., • Provides listing of new potential customers to the President & Sales Manager for approval., • Ensures all communications are logged and information is correct., • Works with and supports Sales Team on their list of prospecting potential clients and provides status of the potential client., • Under limited direction, and with a quality work ethic, the employee shall function as a member of a customer-driven quality team whose goal is to ensure that product quality requirements established by the customer have been achieved., • Knowledge of the Internet, good PC skills with proficiency in Microsoft Word, Excel and PowerPoint., • Strong interpersonal skills with ability to effectively communicate both verbally and in writing., • Ability to effectively manage time and prioritize multiple responsibilities., • Good organizational skills., • Must possess a positive attitude., • Must be goal oriented., • Knowledge of CNC machining., • Associate's degree required, Bachelor's degree preferred., • Previous experience in sales, lead generation or business development required., • Vacation, • Sick Days, • Holidays, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401(k) Plan with Company Match According to the New York Pay Transparency law, pay range for this job is $50,000-$60,000 per year. The actual compensation will be determined based on experience and other factors permitted by law. Precise Tool & Manufacturing Inc. is a Drug-Free Workplace. Employment is contingent upon the successful completion of a pre-employment drug screen. ITAR Restricted: This position is restricted to US Citizens, Permanent Residents or Green Card Holders EOE/AA Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran Precise Tool & Manufacturing Inc. is committed to providing a work environment that is free from unlawful discrimination and harassment in any form and will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact Human Resources.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Retirement Services Account Manager provides Tier 1 support to plan sponsors regarding retirement plan operations. The Account Manager assists with recordkeeping functions, payroll integration, compliance testing, and general plan administration inquiries. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to client inquiries related to retirement plan transactions, payroll feeds, and compliance testing., • Troubleshoot issues relating to data transmission or payroll connectivity, identifying patterns, and proposing solutions., • Provide basic guidance and clear answers on plan features, contribution limits, and operational procedures., • Escalate complex issues to support external partners as needed., • Maintain accurate documentation of client interactions and resolutions., • Support annual testing and reporting cycles by coordinating data collection and validation., • Bachelor’s degree required, • Minimum of 1 year of experience in customer service or client interfacing role, preferably in retirement or financial service, • Proficiency in Microsoft Office, • Strong interpersonal verbal and written communication skills with the ability to explain processes and instructions clearly., • Ability to manage a high volume of inbound inquiries while prioritizing tasks effectively., • Dependability in meeting service-level expectations and turnaround times. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $ 41,000 - $ 58,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionIT Support Technician Level 1: This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced managed services environment. Key Responsibilities Remote Support & Service Desk • Provide Tier 1–2 remote technical support for client end users via phone, email, and remote access tools., • Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications., • Document incidents, requests, and resolutions accurately within the ticketing system., • Escalate complex issues appropriately while maintaining ownership and communication with the client., • Adhere to service level agreements (SLAs) and internal support procedures. Project & Onboarding Support • Assist with workstation setup, configuration, and deployment for new and existing clients., • Support managed services onboarding activities, including:, • New user provisioning, • Device enrollment and configuration, • Software installation and standardization, • Documentation of client environments, • Work collaboratively with senior engineers and project leads to execute onboarding and workstation refresh projects., • Perform basic quality checks to ensure systems are configured according to Info Advantage standards.Client Experience & Internal Collaboration, • Communicate clearly and professionally with clients of varying technical skill levels., • Provide timely updates and set realistic expectations with clients., • Contribute to internal documentation and knowledge base articles., • Identify recurring issues and suggest process or technical improvements.Required Qualifications, • 1–3 years of experience in a helpdesk, service desk, or MSP environment., • Strong working knowledge of:, • Windows 11, • Microsoft 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint), • Basic networking concepts (DNS, DHCP, VPNs), • Experience providing remote technical support., • Familiarity with ticketing systems and documentation best practices., • Strong customer service, communication, and time-management skills.Preferred Qualifications, • Experience working for a managed services provider (MSP)., • Exposure to endpoint management tools (e.g., RMM, MDM, Intune)., • Experience with workstation imaging or standardized deployments., • CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain)., • Basic understanding of cybersecurity best practices for end users.

Job Description Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— • Work that matters, • A values-based culture where people care about each other and the work they do together, • Flexibility, • Training and development to accelerate learning and career advancement, • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! The IT Support Supervisor is responsible for overseeing the daily operations of the IT Helpdesk, ensuring timely and effective resolution of technical issues, and maintaining high standards of service delivery. This position located in Rochester, NY, requires working on-site a minimum of four days per week to ensure effective collaboration and support. It includes direct supervision of IT Helpdesk staff (which may include resources in other countries) and coordination with other IT functions to align support activities with organizational goals. The IT Support Supervisor ensures compliance with security policies, promotes user training, and manages support tools and systems. Responsibilities • Lead, motivate, and mentor the IT Helpdesk team to foster professional growth, collaboration, and a customer-oriented approach, • Oversee daily ticket assignments, prioritization, escalation, and resolution to ensure prompt support and adherence to service level agreements (SLAs), • Track and report key metrics such as response times, resolution rates, and user satisfaction; use these insights to drive continuous improvement, • Identify recurring ticket trends, conduct root cause analyses, and recommend longer-term improvements to IT systems and support practices, • Establish, document, and continually improve helpdesk procedures, workflows, and escalation paths for efficiency and standardization, • Solicit feedback through satisfaction surveys, monitor customer complaints, and ensure a high standard of technical assistance to all users, • Coordinate the response to significant business disruptions, manage resources during major incidents, and oversee communications and systemic troubleshooting, • Coordinate deployment and maintenance of hardware, software, and other IT related services, • Ensure compliance with cybersecurity policies and promote user awareness and training, • Collaborate with other IT teams to support business-critical systems and applications., • Participate in IT planning and contribute to strategic initiatives, • After hours and ability to be on-call as required, • Ability to travel to other corporate facilities as needed, • Model the Company’s values to influence others to perform in an aligned manner., • Ensure training and development plans are in place and communicated to employees to drive performance improvement and career progression., • Complete and deliver accurate, thorough, and prescriptive employee performance reviews on the required timeline., • Other duties as assigned Qualifications Required Knowledge, Skills, and Abilities • Strong proficiency in PC hardware and software troubleshooting, including desktops, laptops, peripherals, and mobile devices., • Advanced experience with Microsoft 365 administration, including Exchange Online, Teams, OneDrive, SharePoint, and endpoint/device management via Microsoft Intune., • Working knowledge of Microsoft Azure, including user and group management, conditional access policies, and basic Azure AD configuration., • Experience with identity and access management systems, especially Okta, including user provisioning, SSO integrations, and MFA policies., • Experience with Zscaler Internet Access and Zscaler Private Access for secure remote connectivity and cloud-based web security., • Network troubleshooting skills, including familiarity with DNS, DHCP, TCP/IP, VPN, Wi-Fi connectivity, and firewall rules., • Proficient in supporting and troubleshooting Windows 11 and MacOS operating systems in enterprise environments., • Familiarity with common remote support tools (e.g., ManageEngine, Intune, Mosyle, etc.)., • Ability to document technical procedures, build knowledge base articles, and train junior staff effectively., • Strong customer service mindset and ability to communicate technical concepts to non-technical users., • Exceptional interpersonal and communication skills, adaptability under pressure, and the ability to collaborate effectively across teams while maintaining a customer-focused approach, • Experience with IT service management (ITSM) platforms (e.g., Freshservice, Jira Service Management, etc.). Education and Experience • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience., • Minimum of 3–5 years of experience in IT support, with at least 2 years in a Team Lead role., • Demonstrated experience leading a help desk or IT support team, including ticket queue management, prioritization, and performance monitoring. Certifications (preferred, not required) • Microsoft certifications (e.g., MS-102, AZ-104), • Okta Certified Administrator, • CompTIA Network+ or equivalent networking certification, • Apple Certified Support Professional (ACSP), • ITIL Foundation Certification Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Work Environment The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocity’s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type., • Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies., • Process E-file documents to courts (as applicable), • Responds in a timely manner to client’s garnishment inquiries., • Partner with Account Managers to provide resolution to client inquiries., • Proactively identify issues and utilize available resources to identify appropriate solutions for clients., • Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders., • Manage time effectively and prioritize tasks in order to meet deadlines., • Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks., • Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit., • Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes., • Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices., • Maintain a high level of confidentiality and discretion when handling sensitive employee information., • Completes other duties as assigned. Education and Experience • Bachelor’s Degree required., • Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment., • Experience in a Paylocity account manager or implementation consultant role is preferred., • Excellent communication and relationship-building skills., • Must display sophisticated writing and interpersonal communication skills., • Attention to detail., • Excellent organizational skills and ability to work independently., • Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment., • Ability to problem solve, analyze information, work in team environment, demonstrate professionalism., • Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations., • General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description SUMMARY OF POSITION: The Accounts Payable Specialist supports the day-to-day financial operations of the organization with a primary focus on accounts payable and purchasing coordination. This role is responsible for accurately processing invoices, maintaining financial records, and assisting with basic accounts payable/receivable and administrative finance functions. This position requires strong attention to detail, organization and professionalism. It works under the VP of Finance with coordination with the Controller as needed. It does not include supervisory or management responsibilities. An internally highly visible role, this position advances the Mission of Restoring Hope and Changing Lives while consistently reflecting the values of Faith, Family, Compassion, Community and Stewardship. Duties & Responsibilities • Process and maintain accounts payable activities, including invoice entry, payment processing, vendor communication, and reconciliation., • Support purchasing and expense coordination, including facilitating approvals, tracking purchases, and maintaining supporting documentation., • Upkeep of vendor documentation including but not limited to w9 and certificates of insurances, • Support accounts receivables and mail functions, • Coordinate across departments to support effective procurement and receipting operations., • Maintain accurate financial data and records, ensuring timely data entry, organized documentation, and confidentiality of information, • Provide general financial support, including assistance with month-end activities, reporting, and special projects as needed. WORKING CONDITIONS/PHYSICAL FACTORS: (Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%) • Onsite work predominately requires the individual to work in a typical office environment, • Prolonged sitting for extended periods of time with most time on a computer, • Requires use of fingers and hands; fine motor skills – continuously, • See, hear and speak – continuously, • Remote work permitted by written request, subject to project requirements, • Support accounts receivables and mail functions, including processing remote deposit donation checks and donor data input as needed. EQUIPMENT/TOOLS USED: • Computer, 10-key Calculator, Phone, Fax, Copier, Remote Check Machine and Scanner SKILLS & EXPERIENCE • Mission aligned to our Statement of Faith and Corporate Values, • Understanding of the accounts payable process and basic debits/credits, • Software proficiency with QuickBooks Online and Microsoft Excel, • High level of accuracy in data entry and financial records, • Ability to manage multiple tasks and deadlines, • Professional communication both verbal and written when working with vendors and staff EDUCATION/EXPERIENCE • High School Diploma, • 2+ years of accounts payable, bookkeeping, office support or similar role, • Bachelor's degree in finance, accounting, or business preferred but will consider additional years of experience in lieu of education

Job Description ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Premium Auditor as we continue to grow our team. Premium Auditors examine the financial records of businesses insured by commercial property and casualty insurers to make sure they are following laws and regulations. As a premium auditor, looking for evidence of fraud and checking that insured businesses adhere to these regulations are your primary responsibilities. Your job will be based from home with required daily travel to each audit location. Car travel will be on average of 2-4 days per week within your assigned territory. Job Responsibilities: • Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards., • Prepare for the audit by identifying the necessary information and type of records needed, • Prepare schedule to maximize optimal use of time, • Correspond with insured via phone, email and mail to setup audit appointments., • Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations, • Prepare complete audit document, explain results to insured and communicate the results to the home office, • Travel to multiple audit locations, • Associate’s Degree or equivalent plus two years’ performing premium audits or equivalent combination of education and experience highly desired, • Ability to read, analyze and interpret financial documents, • General PC knowledge including Microsoft Excel and Word. Knowledge of Visual Audit is a plus., • Ability to communicate well with customers and staff., • Valid driver’s license and satisfactory driving record, • Benefit package with health, dental, vision, life and disability coverage options, • 401(k) retirement plan option with company matching, • Generous paid time off policy and 7 paid holidays, • $44-$46 per billable hour, • Weekly pay ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR Y2muE4Wkc4

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization (CRO) dedicated to improving patient’s quality of life with breakthrough eye care therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure clinical trial success. We offer a comprehensive benefits package and the opportunity to broaden your experience and grow your career! We currently have an exciting opportunity for a Site Relationship Manager to join our team! The Site Relationship Manager (SRM) is responsible for developing, maintaining, and strengthening relationships with clinical trial sites to ensure a reliable, high performing site network, enrollment performance, high-quality study execution, and long-term strategic collaboration. This role serves as a key liaison between investigative sites and iuvo’s clinical operations teams, supporting site engagement, feasibility, startup, and ongoing study performance. ESSENTIAL DUTIES AND RESPONSIBILITIES Site Relationship Management • Act as primary CRO contact for investigator networks, academic centers and private research groups., • Identify and onboard new sites and site networks, • Maintain databases of site capabilities, indications, and performance, • Monitor site-level performance metrics including enrollment, data quality, and compliance., • Collaborate with Clinical Study Managers (CSMs), CRAs, and project teams to improve site productivity., • Proactively identify enrollment barriers and implement mitigation strategies., • Analyze historical metrics:, • Enrollment rates, • Screen failure, • Data quality, • Query resolution times, • Flag underperforming sites early to operations, • Keep sites loyal to the CRO through:, • Regular communications, • Investigator advisory boards, • Newsletters, webinars, training events, • Lead or support feasibility assessments and site identification activities., • Provide insights into site capabilities, patient populations, and therapeutic expertise., • Contribute to site selection strategy aligned with sponsor requirements., • Support Business Development by:, • Matching studies to the right sites, • Advising on realistic enrollment projections, • Partner with Clinical Operations, Study Start-Up, and Business Development teams., • Support bid defense meetings by providing site intelligence and relationship insights., • Ensure adherence to ICH-GCP, regulatory requirements, and company SOPs., • Facilitate communication regarding protocol amendments, compliance updates, and training needs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • Bachelor’s degree in Life Sciences, Nursing, Pharmacy, Public Health, or related field required., • 5+ years of experience in clinical research required, • Experience as a CRA, Clinical Study Manager, or Site Engagement Specialist preferred., • Prior experience working in a CRO environment., • Demonstrated experience managing investigator relationships., • Proficiency with CTMS and clinical trial systems. Effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors and internal project team members through demonstration of: • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication, • Sharing ideas in a constructive and positive manner, • Listening to and objectively considering ideas and suggestions, • Keeping commitments, • Keeping others informed of work progress, timetables and issues, • Addressing problems/issues constructively to find mutually acceptable solutions, • Respecting the diversity of our workforce in actions, words, and deeds, • Thorough understanding of Good Clinical Practice, ISO standards applicable to given studies, and FDA regulations regarding conduct of clinical studies, procurement of informed consent, and IRB responsibilities., • Strong working and speaking knowledge of applicable therapeutic area terminology., • Must be highly organized, able to efficiently schedule and execute follow-up of tasks, manage multiple priorities, demonstrate strong attention to detail and analytical skills., • Strong relationship-building and stakeholder management skills., • Excellent communication and negotiation abilities., • Data-driven mindset with ability to interpret performance metrics. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office setting / remote home office. iuvo Clinical fosters a video-first environment; employees are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote TRAVEL 25-40% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer

Job Description With over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing. Our 280,000 sq. ft. facility houses more than 160 CNC machines, including vertical turning lathes, horizontal boring mills, high-speed 5-axis machines, and more! We proudly support industries such as aerospace, defense, medical, energy, and power generation with a commitment to quality and innovation. At Precise Tool, we offer competitive pay, comprehensive benefits, and a collaborative work environment built on respect, teamwork, and long-term stability. Interested in joining our team? Apply today! This position offers a base salary range of $65,000 to $80,000, commensurate with experience. In addition to base pay, there is a performance-based commission structure based on new customer acquisition, growth of existing accounts, and overall sales revenue. This role offers strong earning potential for motivated individuals who excel at building profitable customer relationships. This position is full-time on-site in Rochester, NY. In order for a candidate to be considered they must be local to Rochester, NY. Remote or hybrid arrangements are not available for this role. JOB SUMMARY Under the direction of the Sales Manager, the Outside Sales Representative will play a key role in driving new business opportunities and strengthening existing relationships by identifying prospects, assessing their manufacturing needs, and presenting Precise Tool’s CNC capabilities as the solution. Serving as the primary liaison between customers and the company, this role ensures projects meet quality standards and are delivered on time. ESSENTIAL FUNCTIONS • Research potential customers to ensure alignment between their manufacturing requirements and the company’s machining solutions., • Conduct cold calls to expand market presence and develop new sales leads., • Prepare and present customized proposals that highlight technical solutions and drive customer commitment., • Serve as the primary point of contact for customers, ensuring clear communication with internal teams regarding specifications, timelines, and quality requirements., • Develop and maintain strong, long-term relationships with new and existing customers to promote repeat business., • Maintain a high level of knowledge about precision-machined parts, manufacturing processes, and vendor capabilities to effectively address customer inquiries and propose solutions., • Track and improve customer scorecard outcomes, collaborate with internal teams to address issues and enhance customer satisfaction., • Travel to meet with prospects, visit existing customers, and attend trade shows, sales forums, and business meetings to represent the company and generate new business opportunities., • Collaborate with management to develop sales strategies, set targets, and report on market trends and customer feedback., • Work in conjunction with the quality team to ensure that product quality requirements established by the customer have been achieved., • Under limited direction, and with a quality work ethic, the employee shall function as a member of a customer-driven quality team whose goal is to ensure that product quality requirements established by the customer have been achieved., • Strong understanding of CNC machining and precision parts in order to assess the company’s machining capabilities., • Excellent verbal and written communication, presentation, and negotiation skills., • Strong organizational and personal leadership skills., • Self-motivated, able to work independently, and eager to continuously improve one’s skill set and technical knowledge., • Comfortable with cold calling and generating leads., • Ability to build rapport and maintain professional relationships with a wide range of stakeholders., • Proficiency in Microsoft Word, Excel, PowerPoint, and internet-based research., • Willing and able to travel 20-25% of the time., • Associate’s degree required, Bachelor’s degree preferred., • Vacation, • Sick Days, • Holidays, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401(k) Plan with Company Match According to the New York Pay Transparency law, pay range for this job is $65,000 to $80,000 per year. The actual compensation will be determined based on experience and other factors permitted by law. Precise Tool & Manufacturing Inc. is a Drug-Free Workplace. Employment is contingent upon the successful completion of a pre-employment drug screen. ITAR Restricted: This position is restricted to US Citizens, Permanent Residents or Green Card Holders EOE/AA Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran Precise Tool & Manufacturing Inc. is committed to providing a work environment that is free from unlawful discrimination and harassment in any form and will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact Human Resources.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Actively ship production code to the web products, • Work closely with your dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've built and ship products that have scaled to thousands or millions of users, • Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization(CRO) dedicated to improving patient’s quality of life with breakthrough eyecare therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure clinical trial success. We currently have an opportunity for a CONTRACT Clinical Study Manager to work with the iuvo team from June to November, 2026. The hours will range from 110 to 300 per month. The CONTRACT Clinical Study Manager (CSM) works in collaboration with the Project Manager and Sponsor on the strategy, planning, and successful execution of clinical programs. The CSM partners with other internal and external parties to ensure clinical trial activities and deliverables are completed on time and within budget. As a member of the Clinical team, the CONTRACT Study Manager is responsible for assigned clinical programs including, but not limited to, oversight of key project deliverables, resources, including CRA team, timelines, clinical trial site logistics and communications in the most cost and time effective way, while assuring quality and GCP compliance. The Study Manager takes accountability for operational aspects of assigned clinical study/ies and assumes varied levels of responsibility for study budget tracking, training of both CRO and site staff and the management of activities conducted by contract CRAs. The Study Manager also ensures trials are conducted in adherence to study protocols, applicable SOPs, FDA regulations, ICH/GCP guidelines and local government regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Support and/or lead the administration, coordination and management of study activities across multiple functional groups., • Coordinate clinical study timelines with Project Management to meet critical milestones and Sponsor corporate goals; escalate issues that may jeopardize timelines and deliverables., • Conduct and implement required internal and site training; coordinate operational and therapeutic area training by Medical Monitor for internal study team members., • Participate in study planning and set-up activities including vendor management, project management and the coordination of study and implementation plans., • Oversee site identification feasibility, evaluation and selection., • Review CRA site visit reports and take action as required with Sponsor and/or sites. Provide input into EDC/eCRF design and user acceptance testing, as needed., • Manage relationship with the sponsor, CRO, investigative site staff, laboratory, pharmacy and other internal and external personnel, as applicable., • Review study documentation for accuracy, completeness and turnaround times; solicit information to support inquiries., • Participate in protocol review and provide input as needed, • Create and implement study-specific plans and templates, clinical monitoring plans and report templates, and monitoring tools and documents., • Monitor site subject recruitment activities and report progress to PM and/or project team. Create investigator meeting training material and participate in the presentation of IM material, participate in the planning of offsite meetings., • Monitor the progress of studies, data flow, identifying study related trends/issues and work with Project Management to implement corrective actions when necessary., • Provide regular updates of study progression to Project Manager and executive management., • Develop site-facing materials as needed including logs, source documents/worksheets/checklists, study newsletters, presentations, etc., • Create and maintain FAQ/Decision Logs., • Work with iuvo team members and sites to create and execute recruitment plans in order to meet or exceed enrollment timelines., • Manage the tracking and forecasting of key study metrics and deliverables., • Develop tables, spreadsheets, charts and/or graphs for use on project calls. To perform in this role as contractor successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • Bachelor’s Degree with a major/focus in relevant discipline or equivalent., • Ophthalmology experience preferred, with management or lead experience., • Ability to act as an empathetic and trustworthy leader who supports listening, constructive feedback, and open communication., • Develop and foster peer and cross-functional relationships to maximize best practices, knowledge sharing, and team effectiveness., • Build strong rapport and relationships with internal teams, clients, and vendors., • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication, • Sharing ideas in a constructive and positive manner, • Listening to and objectively considering ideas and suggestions, • Keeping commitments, • Keeping others informed of work progress, timetables and issues, • Addressing problems/issues constructively to find mutually acceptable solutions, • Respecting the diversity of our work force in actions, words, and deeds, • Understand and demonstrate compliance with FDA, ICH/GCP/GDP, HIPAA, and IRB requirements/regulations, • Ability to apply project management principles to daily activities., • Ability to work both independently and/or collaboratively as an effective member of a team., • Utilize sound judgement and decision-making ability., • Possess superior client orientation skills, • Be highly self-motivated with a strong ability to self-direct and self-initiate., • Strong ability to manage, or seek advice in order to manage, sensitive issues effectively and proactively., • Ability to approach all work activities and interactions with a high level of integrity. The physical demands described here are representative of those that must be met by a contractor to successfully perform the essential functions of this job. While performing the duties of this job, the contractor is regularly required to sit or stand at a desk, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those a contractor encounters while performing the essential functions of this job. Office setting / remote home office. iuvo Clinical fosters a video-first environment; contractors are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote TRAVEL <5% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the contractor. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization(CRO) dedicated to improving patient’s quality of life with breakthrough eyecare therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure clinical trial success. We currently have an opportunity for a CONTRACT Clinical Study Project Manager to work with the iuvo team from June to October, 2026. The hours will range from 100 to 200 per month. SUMMARY The Contract Project Manager is responsible for study team and vendor oversight during the course of a clinical study, from start-up through close-out. The Contract Project Manager works with clinicians, allied healthcare personnel, clients, vendors, FDA inspectors, and iuvo staff by: ESSENTIAL DUTIES AND RESPONSIBILITIES • Act as primary contact with client. Develop and maintain rapport and good flow of communication with client. Align trial conduct with sponsor strategic objectives., • Responsible for overall project performance, including establishment of study timelines, management and execution of key deliverables, and proactive resourcing planning to identify members appropriate for project team and any resource needs/gaps., • Identify vendor requirements and manage vendor activities and inventories., • Identify and communicate risks. Recommend and lead the implementation of proactive mitigation strategies., • Oversee subject enrollment forecasting and evaluation of timeline impacts., • Drive issue resolution and continuous process improvement., • Responsible for meeting and communicating project timelines and budget internally and with client., • Oversee delivery of a clean and complete Trial Master File (TMF)., • Work directly with Study Manager, Data Manager, Group Project Manager, Group In House CRA Manager, and Group Field CRA Manager to co-manage in-house activities to execute project as contracted., • Review the project-related work products to check for accuracy and adherence to SOPs., • Oversee that appropriate study-related training is conducted for team members., • Prepare regular written and oral status reports for client. Participate in meetings at client’s facility and/or major conferences as requested by client., • Prepare and distribute internal and external meeting agendas and minutes as required., • For assigned projects, provide regular activity status, revenue and staffing forecast reports to iuvo executive staff for in-house operational planning and ongoing tracking., • Through ongoing monitoring of study budget, determine need for and generate change orders., • May provide input to clinical services SOPs and provide suggestions for optimizing and improving related operations., • Work with business development personnel to participate in bid defense meetings and proposal presentations, as requested. To perform in this role as Contractor successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • Strong proficiency with Microsoft Office (Word, Excel, Outlook, etc.),, • Adobe Acrobat, and survey tools such as web-based Survey platforms, Microsoft Forms., • Experience working with eTMF systems., • Effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors and internal project team members through demonstration of:, • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication, • Sharing ideas in a constructive and positive manner, • Listening to and objectively considering ideas and suggestions, • Keeping commitments, • Keeping others informed of work progress, timetables and issues, • Addressing problems/issues constructively to find mutually acceptable solutions, • Respecting the diversity of our work force in actions, words, and deeds, • Thorough understanding of Good Clinical Practice, ISO standards applicable to given studies, and FDA regulations regarding conduct of clinical studies, procurement of informed consent, and IRB responsibilities., • Strong working and speaking knowledge of applicable therapeutic area terminology. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the contractor is regularly required to sit or stand at a desk, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those a contractor encounters while performing the essential functions of this assignement. Office setting / remote home office. iuvo Clinical fosters a video-first environment; contractors are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote TRAVEL <5% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the contractor. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization(CRO) dedicated to improving patient’s quality of life with breakthrough eyecare therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure clinical trial success. We offer a comprehensive benefits package and the opportunity to broaden your experience and grow your career! We currently have an opportunity for a Clinical Study Manager to join our Clinical team. The Clinical Study Manager (CSM) works in collaboration with the Project Manager and Sponsor on the strategy, planning, and successful execution of clinical programs. The CSM partners with other internal and external parties to ensure clinical trial activities and deliverables are completed on time and within budget. As a member of the Clinical team, the Study Manager is responsible for assigned clinical programs including, but not limited to, oversight of key project deliverables, resources, including CRA team, timelines, clinical trial site logistics and communications in the most cost and time effective way, while assuring quality and GCP compliance. The Study Manager takes accountability for operational aspects of assigned clinical study/ies and assumes varied levels of responsibility for study budget tracking, training of both CRO and site staff and the management of activities conducted by contract CRAs. The Study Manager also ensures trials are conducted in adherence to study protocols, applicable SOPs, FDA regulations, ICH/GCP guidelines and local government regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Support and/or lead the administration, coordination and management of study activities across multiple functional groups., • Coordinate clinical study timelines with Project Management to meet critical milestones and Sponsor corporate goals; escalate issues that may jeopardize timelines and deliverables., • Conduct and implement required internal and site training; coordinate operational and therapeutic area training by Medical Monitor for internal study team members., • Participate in study planning and set-up activities including vendor management, project management and the coordination of study and implementation plans., • Oversee site identification feasibility, evaluation and selection., • Review CRA site visit reports and take action as required with Sponsor and/or sites. Provide input into EDC/eCRF design and user acceptance testing, as needed., • Manage relationship with the sponsor, CRO, investigative site staff, laboratory, pharmacy and other internal and external personnel, as applicable., • Review study documentation for accuracy, completeness and turnaround times; solicit, • information to support inquiries., • Participate in protocol review and provide input as needed, • Create and implement study-specific plans and templates, clinical monitoring plans and report templates, and monitoring tools and documents., • Monitor site subject recruitment activities and report progress to PM and/or project team. Create investigator meeting training material and participate in the presentation of IM material, participate in the planning of offsite meetings., • Monitor the progress of studies, data flow, identifying study related trends/issues and work with Project Management to implement corrective actions when necessary., • Provide regular updates of study progression to Project Manager and executive management., • Develop site-facing materials as needed including logs, source documents/worksheets/checklists, study newsletters, presentations, etc., • Create and maintain FAQ/Decision Logs., • Work with other team members and sites to create and execute recruitment plans in order to meet or exceed enrollment timelines., • Manage the tracking and forecasting of key study metrics and deliverables., • Develop tables, spreadsheets, charts and/or graphs for use on project calls. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • Bachelor’s Degree with a major/focus in relevant discipline or equivalent., • Ophthalmology experience preferred, with management or lead experience., • Ability to act as an empathetic and trustworthy leader who supports listening, constructive feedback, and open communication., • Develop and foster peer and cross-functional relationships to maximize best practices, knowledge sharing, and team effectiveness., • Build strong rapport and relationships with internal teams, clients, and vendors., • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication, • Sharing ideas in a constructive and positive manner, • Listening to and objectively considering ideas and suggestions, • Keeping commitments, • Keeping others informed of work progress, timetables and issues, • Addressing problems/issues constructively to find mutually acceptable solutions, • Respecting the diversity of our work force in actions, words, and deeds, • Understand and demonstrate compliance with FDA, ICH/GCP/GDP, HIPAA, and IRB requirements/regulations, • Ability to apply project management principles to daily activities., • Ability to work both independently and/or collaboratively as an effective member of a team., • Utilize sound judgement and decision-making ability., • Possess superior client orientation skills, • Be highly self-motivated with a strong ability to self-direct and self-initiate., • Strong ability to manage, or seek advice in order to manage, sensitive issues effectively and proactively., • Ability to approach all work activities and interactions with a high level of integrity. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office setting / remote home office. iuvo Clinical fosters a video-first environment; employees are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote; Near major airport TRAVEL <5% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer

Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Location: Rochester, NY Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $19/hour General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual’s recovery goals, including education and vocational objectives. Essential Duties and Responsibilities • Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments., • Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention., • When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment., • Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual’s recovery., • Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals., • Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions., • Instruction in self-advocacy skills including activities designed to facilitate individuals’ ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care., • Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual’s disability and promote health, wellness and recovery., • Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care., • Serve as a professional resource and provided leadership within the department and among staff., • Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants’ interests, abilities, and strengths., • Provide additional one-on-one tutoring and skill development for individuals as needed., • Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals., • Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals., • Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery., • Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan., • Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary., • Provide support in a variety of educational and employment settings., • Link individuals with education-related community services and accommodations., • Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment., • Participate in training as needed or as assigned by supervisor., • Participate in staff meetings and other department and/or agency activities as required., • Assure compliance with all applicable local, state, and federal regulation and agency policies., • Represent Catholic Charities Family and Community Services on appropriate committees., • Any other duties as assigned by supervisor., • Represent Catholic Charities at committees as desired and approved by supervisor., • Participates in regular individual supervisions and team meetings., • Other duties as assigned., • Services clients in multiple counties in regional area/network (12-15 counties)., • Remote work acceptable as approved by supervisor., • If peer certified:, • Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse., • Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.), • Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery. Requirements: Qualifications Education: Bachelor’s degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s. Microsoft applications and Electronic Health Records., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance. Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization (CRO) dedicated to improving patient’s quality of life with breakthrough eye care therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure your clinical trial’s success. We offer a comprehensive benefits package and the opportunity to broaden your experience and grow your career! We currently have an exciting opportunity for a Clinical Research Associate to join our team! The Clinical Research Associate (CRA) is responsible for the monitoring of clinical research activities at research sites that are actively conducting clinical trials. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform site qualification, initiation, interim monitoring, and close-out visits per study-specific plans/requirements., • Review for regulatory and protocol compliance., • Review and verify informed consent forms and informed consent process., • Assess PI oversight of study activities., • Confirm accuracy and data integrity by reviewing eCRFs/CRFs, site source documents and other sources of study-specific site documents as applicable., • Complete timely and comprehensive site visit reports and associated correspondence per the trial-specific Monitoring Plan., • Adhere to trial-specific monitoring visit report submission, finalization, and associated correspondence timelines., • Identify and report protocol deviations and risks to subject safety/data integrity., • Generate queries and work towards query resolution with site personnel., • Perform investigational product and/or device, ancillary supplies, and equipment review/accountability as applicable., • Evaluate performance of and adherence to study protocol at the site level., • Evaluate overall performance of site and site staff, provide recommendations, and escalate issues as needed., • Provide initial site training and re-training as needed., • Monitor trial participant recruitment activities and progress., • Reconcile and facilitate adverse event and serious adverse event reporting and documentation as needed., • Review essential regulatory documents and compare them to study TMF to confirm completeness and accuracy., • Verify site study supply inventory is adequate as applicable., • Participate in the identification and selection of investigators and sites as applicable., • Serve as a liaison and resource for Investigators, Institutions, and Sites, providing support during the conduct of the clinical trial., • Attend internal and external team calls to stay informed of current study status and provide feedback/updates as needed., • Attend internal and external trial-level, line manager/department-level, and company-level meetings as applicable., • Provide In-House CRA and Site Start-up and Essential Document Specialist support for assigned sites as needed inclusive of but not limited to: Data line listing review/data cleaning activities prior to data locks, eTMF document workflow processing and maintenance of regulatory trackers., • Complete timely entry of data for assigned sites within trial level electronic tracking system as applicable (e.g., CTMS). Data entry/tracking is inclusive of but not limited to: Action Items, Site Visit status, Monitoring Visit Report and site correspondence, and PDs., • Maintain timely trial-level calendar updates for monitoring visits, travel, and out of office time, as applicable., • Promptly submit time and expense reports within specified electronic system and adhere to trial-level budget requirements. Escalate issues as needed., • Maintain a working knowledge of ICH/GCP Guidelines, medical terminology, and relevant FDA regulations., • Timely completion, review, and understanding of iuvo SOPs, work instructions and guidelines, and any sponsor-specific requirements., • Ability to work across multiple trials as needed., • May mentor other internal study-team members., • May assist with development of study manuals, plans, CRFs, and other study-specific tools/templates. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE • Bachelor’s degree or equivalent job experience, preferably in a life science, nursing, or related discipline required., • Minimum of two years onsite monitoring experience or applicable clinical research experience., • A diverse understanding of Ophthalmic indications, associated procedures and standards of Ophthalmic practice., • Strong working knowledge of GCPs and federal regulations., • Experience working with EDC, eTMF, CTMS and other clinical trial systems is highly preferred. Effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors, and internal project team members through demonstration of: • Excellent presentation and interpersonal skills, including clear, succinct, and timely communication., • Sharing ideas in a constructive and positive manner., • Listening to and objectively considering ideas and suggestions., • Keeping commitments., • Keeping others informed of work progress, timetables, and issues., • Addressing problems/issues constructively to find mutually acceptable solutions., • Respecting the diversity of our work force in actions, words, and deeds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk, and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office setting / remote home office. iuvo Clinical fosters a video-first environment; employees are expected to have their cameras on for all internal and external meetings, check-ins, and collaborative sessions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote; Near major airport TRAVEL Up to 75% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: HR Edge Team Lead is responsible for leading a team of HRAM who service our Mid-market Clients. This is done by helping them elevate their HR practices through providing professional HR guidance, identifying technical expertise support for the Client from the Client Service team, and introducing new products/services to the Client that may help with the management of the employee life cycle. This team is responsible for making recommendations to Clients regarding benefits, compensation, employee relations, recruitment, training and development, and information systems. Reports to HR Client Manager. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provides leadership to the HR Edge Service Team by creating and maintaining collaborative teams focused on effective, high quality client service., • Respond timely and accurately to escalated or complex Client inquiries and process requests, according to established standards with attention to style, tone, and manner of communication. Client requests are received and monitored through the automated phone system and email., • Serves a vital role in coaching the team and being the escalation point for complex incidents., • Analyze reports and data daily. Report out to leadership team on team metrics and recommend improvements including changes in process, additional training for staff, etc. where needed., • Manage workflow and projects of HR Edge Team, • Provide training, coaching and direction to the team; lead performance discussions., • Maintain staff schedules and time off requests. Ensures appropriate coverage to service the client., • Communicates important information on new/updated processes and procedures to staff., • Conduct analysis of issues that are escalated to determine knowledge gaps and training needs, • Monitors for productivity and quality client service., • Develop appropriate recommendations and advice for Clients regarding employee relations, disciplinary action, operations, and performance matters., • Provide ongoing Client support with the use of diagnostic skills to identify root cause of Client issues, develop solutions and recommend appropriate action to prevent recurrence of problem., • Assists Clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations., • Promotes Paylocity products and services to fulfill ongoing Client requests., • Acts as liaison with Paylocity support teams to facilitate resolution of Client issues regarding payroll and human resources products., • Builds strong Client relationships and provides quality service in an effort to retain Client base., • Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to Clients to maintain compliance., • Bachelor’s degree with a focus on Human Resources, Business Administration/Management, or related field required, • Minimum of 5 years of progressive HR Generalist experience dealing with a broad range of HR related topics, • Minimum of 2 years of Leadership experience required OR a combination of HR and leadership experience, • In lieu of the above experience requirements, 2+ years of internal Paylocity experience combined with 2+ years of previous HR and/or leadership experience, will be considered, • PHR or SHRM-CP certification preferred, • Proficiency with Microsoft Office Programs, • Advanced problem-solving and analytical skills, • Excellent communication and relationship building skills, • Experience in Shared Services call center environment is preferred, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $95,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description At C&S Companies, we believe work environment, culture, and the opportunity to learn, and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun, and accountability. Diversity, equity, inclusion, and belonging are a top priority at C&S. We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard. Position Overview C&S is currently seeking a Senior Project Engineer to join our Fuel Facility team. Location at a C&S office is preferred; however, a remote location is negotiable. Full-Time is Preferred; however, Part-Time is negotiable. The Senior Project Engineer is expected to have good relationships with clients and professionals in the fueling systems industry and will be responsible for generating project opportunities and managing fueling systems projects. In this role, the Senior Project Engineer will work with our multi-disciplinary design team to deliver projects in the aviation, automotive, and related fueling systems markets. Position Responsibilities • Develop effort budgets and schedules for prospective project pursuits., • Develop working relationships with existing and prospective clients and professionals., • Generate project opportunities., • Develop and optimize processes for improved efficiency, sustainability, and cost-effectiveness. Apply advanced problem-solving techniques and tools to enhance process design and operations., • Ensure all engineering projects comply with applicable codes, standards, and regulations. Maintain an up-to-date knowledge base of industry standards and government regulations., • Implement and oversee quality assurance protocols to maintain the quality of engineering outputs. Conduct reviews and audits of project deliverables to ensure technical accuracy and integrity., • Champion safety protocols and risk management practices throughout project lifecycles. Analyze potential risks and develop mitigation strategies to prevent accidents and operational failures., • Develop P&IDs for, but not limited to: Aviation Fueling Systems, Automotive Fueling Systems, Heating Oil Systems, and Emergency Generator Systems., • Communicate effectively with all stakeholders, including management, clients, regulatory bodies, and project teams, ensuring clear and consistent communication regarding project progress and issues., • Mentor less experienced engineers and support their professional development., • Utilize safe work practices in accordance with federal, state, local, and company standards., • Minimum bachelor’s degree in mechanical, environmental, or industrial engineering or other similar degree., • Minimum 10 years’ experience working on flammable and combustible liquids fueling systems projects., • Professional Engineer (PE) license preferred or willing to pursue PE license., • Understanding of flammable and combustible liquids engineering principles, methodologies, and tools., • Ability to analyze complex engineering problems and develop effective solutions., • Comprehensive knowledge of relevant industry standards, safety regulations, and environmental laws., • Ability to write sequence of operation processes with P&IDs., • Excellent verbal and written communication skills, capable of effectively articulating technical information to non-technical stakeholders and writing detailed reports., • Efficient in; Bluebeam (or other PDF reader), Microsoft Word, Microsoft Excel, and Microsoft Outlook. $120,000 - $140,000/year* *Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills. Learn about our comprehensive Benefits WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role serves within the Retirement Services operations team, responsible for managing complex recordkeeping tasks and acting as a liaison with external partners such as trustees, custodians, and recordkeeping vendor. The analyst ensures operational accuracy and compliance across all plan activities. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The Operations Analyst leverages technology—including AI tools, Salesforce, and Power BI—to support retirement operations and enhance overall efficiency., • Reconcile data and build reports using system tolls and extracts for Operations leadership, • Support project teams with data requests and updates to existing reports and dashboards., • Analyze operational data to identify trends, gaps, and opportunities for improvement., • Serve as a subject matter expert for complex retirement plan operation processes., • Manage complex retirement plan recordkeeping operations including transaction processing, reconciliation, and reporting., • Act as a liaison with external partners including recordkeepers, custodians, and trustees., • Ensure operational compliance with ERISA, IRS, and DOL regulations., • Support escalations from internal teams and external partners., • Bachelor’s degree required., • Minimum of 3 years of experience in a data analyst or financial analyst role · Preferred but not required, strong understanding of defined contribution plan structures, record keeping, and ERISA, IRS regulations, and retirement plan operational compliance requirements., • Experience working with external financial institutions and vendors., • Proficiency in Microsoft Office Suite and operational reporting tools., • Strong interpersonal, verbal, and written communication skills with a strong emphasis on the ability to translate complex issues into clear updates for internal and external stakeholders., • Advanced critical thinking skills to evaluate unusual or complex issues and determine the best solutions., • Ability to manage multiple escalations concurrently, prioritizing tasks based on risk, impact, and deadlines., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $80,000 - $104,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionJob Title: Production Planner Scheduler Job Description The Production Planner is responsible for capacity planning, production planning, material availability, and production scheduling to support customer needs. This role involves collaborating with various departments to oversee daily production operations, ensure supply chain efficiencies, and monitor timelines. Responsibilities • Schedule production lines to meet changing monthly forecasts while managing inventory levels and schedules. Adjust production schedules according to current and emerging requirements., • Review and action order release and exception messages generated., • Create and maintain weekly production schedules utilizing tools and systems such as MTMs and Excel, considering inventory availability and customer service prioritization requests., • Collaborate with production managers to ensure optimum productivity and timely completion of orders., • Coordinate production workflow for multiple products, planning and prioritizing operations to guarantee maximum performance with reduced delays., • Determine raw materials needed to cover production demand., • Ensure availability of engineering data to support the build schedule., • Support the resolution of issues such as shortages and production delays that may influence on-time delivery., • Develop a daily and weekly monitoring and reporting process to aid in effective decision-making, including production versus plan, starts versus target, and product shortages., • Complete status reports and data analysis to review and evaluate production progress, work in process, and raw material inventory., • Provide support to Contracts with lead-time information to enable appropriate handling of customer inquiries., • Follow through with all departments to expedite the flow of material and documents to meet production schedules and customer expectations., • Interact with shop floor management daily to determine progress of work and resolve issues regarding manufacturing efficiencies., • Develop and achieve departmental/company goals and controls, making recommendations for improvements in areas of processes and productivity., • Confer with department supervisors to determine progress of work, completion dates, inventory levels, and solve production problems., • Support the monthly SIOP process with production and demand data.Essential Skills, • Good understanding of production operations, Quality System Procedures, and SOPs., • Practical experience in production planning, production materials, forecasting, and inventory., • Proficiency with MRP (Manufacturing Resource Planning)/ERP (Enterprise Resource Planning) tools., • Advanced knowledge of MS Office Suite, including MS Excel., • Strong verbal and written communication skills.Additional Skills & Qualifications, • Strong data analysis and ERP subject matter expertise., • Experience and knowledge of manufacturing supply-chain, planning, and Lean methodology., • Good level of IT understanding, including Microsoft Word, Excel, and PowerPoint., • Experience in inventory and material control within a manufacturing environment is a must-have., • Excellent relationship building and communication skills., • Attention to detail with a methodical and logical analytical approach.Work Environment The position is based onsite at the Rochester plant, with a hybrid work model of 3 days in-office and 2 days remote, alternating. Flexible start times are available between 6 AM and 8:30 AM, with the requirement for flexibility in international supplier interactions, which account for 75% of interactions. The work environment involves collaboration with a team overseen by the Supply Chain Manager, including 5-6 buyers, 4 production planners, and inventory, warehouse, and shipping teams. Job Type & Location This is a Contract position based out of Rochester, NY. Pay and Benefits The pay range for this position is $30.00 - $36.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking a remote Field Project Manager who is responsible for overseeing all aspects of assigned field projects from initiation through completion. This role serves as the primary point of contact for customers and field teams, ensuring projects are delivered on time, within budget, and to the highest quality standards. The Field Project Manager drives financial performance, maintains schedule and SLA adherence, ensures timely invoicing, and promotes customer satisfaction, while proactively identifying and communicating potential sales opportunities to the Sales team. We offer a collaborative environment with a great work culture that encourages learning and pushes you to rise to the next level! Responsibilities • Ensure all field personnel consistently follow established safety practices and protocols to maintain a safe working environment., • Confirm that all in-house employees and subcontractors fully understand job specifications, scope, and customer expectations, ensuring work is completed accordingly., • Develop, coordinate, and assign daily and weekly work activities to drive timely progress and successful project completion., • Monitor field work quality and compliance to ensure alignment with job specifications, standards, and contractual requirements., • Maintain high levels of customer satisfaction by attending customer meetings and providing regular status updates as required., • Oversee and manage all fielding and permitting requirements to ensure regulatory and project compliance., • Participate in scheduled conference calls to document, track, and resolve quality issues; escalate concerns as necessary to appropriate stakeholders., • Meet regularly with key internal personnel to ensure effective two-way communication and alignment with project goals and objectives., • Oversee and implement corrective actions related to project performance or personnel issues to meet cost targets, schedules, and customer expectations., • Hire, manage, and onboard in-house employees and subcontractors as required by project workload., • Conduct performance reviews for direct reports and establish goals that promote continuous development and high performance., • Coach, train, and develop direct reports; review, approve, and submit weekly timesheets., • Promote and represent the company image by exercising sound, ethical business practices with employees, customers, and the public, ensuring service quality meets or exceeds expectations., • 5+ years of hands-on experience as part of a utility, construction, or field-based project management team., • Experience managing field and office resources for permitting activities and design data collection., • Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Visio., • Prior experience using project management software and related workflow tools., • Hands-on experience with Katapult, including project setup, workflow management, route mapping, and pole data collection., • Advanced proficiency in KMZ creation and editing; basic working knowledge of ArcGIS., • Strong knowledge of fiber, coax, and pole terminology, including design concepts and related installation practices., • Ability to read and interpret construction drawings, fiber route maps, and engineering prints, with a basic understanding of make-ready requirements., • Demonstrated ability to manage complex projects in alignment with defined scope, budget, and schedule., • Proven experience managing a field production team, including setting performance goals to improve efficiency and increase gross profit (GP)., • Strong analytical and problem-solving skills, including conducting research into project-related issues and developing solutions to ensure project success., • Proven ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment., • Ability to work independently as well as collaboratively within cross-functional teams., • Strong communication and people skills with a high level of attention to detail., • Highly responsible, resourceful, accurate, dependable, and self-motivated., • Demonstrated leadership skills with the ability to positively influence others, collaborate effectively, communicate across all levels, actively listen, and understand workplace dynamics., • 7+ years of experience in engineering design or management roles within an industrial or construction environment, preferably in a related industry. Additional Information • Travel up to 25% for this position is required., • We do not sponsor applicants for work visas. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer. #LI-DNI

Job DescriptionCompany Description BCC Software is the leading postal and presort software solutions provider. With over 45 years of industry experience, we are dedicated to ensuring that all of our software products and marketing solutions are always ahead of the curve and compliant with the latest USPS® regulations. Job Description The Engineering Manager is responsible for technical direction, delivery and operational excellence of SaaS products built on public/private/hybrid architectures. This role leads engineering teams delivering secure, scalable, performant, reliable and user-friendly solutions and services, balancing speed, quality and cost. The hands-on role involves setting technical direction and architectural guidance, supporting teams through all phases of SSDLC. It spans systems architecture/design oversight, DevOps, security best practices and day-to-day leadership with a focus on enabling teams to build and maintain sustainable, scalable systems that meet complex business and technical requirements. Qualifications Skills • Deep expertise in Microsoft Azure services, architecture patterns, and cloud-native design, • Strong background in building multi-tenant SaaS platforms., • Experience with modern development (C#, .NET, or similar) practices, contemporary frontend frameworks., • Hands-on knowledge of containers and orchestration platforms., • Practical experience implementing CI/CD pipelines and infrastructure as code., • Solid understanding of cloud security, identity management, and governance controls., • Ability to mentor engineers while remaining actively engaged in technical work., • Clear communication skills across technical and non-technical stakeholders., • 10+ years of hands-on experience in software engineering, with significant focus on Azure-based architectures., • Minimum of 5 years of engineering team leadership and management in an agile environment, • Proven experience designing and operating cloud-native SLAs driven SaaS applications, • Experience in recruiting, developing and retaining high-performing engineering talent, • Demonstrated ownership of architecture decisions across application and infrastructure layers., • Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience)., • Ability to work in or regularly travel to Rochester, NY preferred; U.S.-based remote candidates considered with periodic travel for planning and collaboration. Additional Information Work Location Rochester, NY with periodic in-person collaboration at a shared coworking space. Physical Demands The physical demands described here represent those necessary for an employee to successfully perform the essential functions of this position. This role is primary office-based and involves extended periods of sitting, as well as frequent hand use for typing and writing. The position also requires the ability to communicate effectively both orally and in writing. Occasional standing, walking, or bending may be necessary. Some travel will be necessary for customer visits, industry or company events, and meetings. The employee must be able to lift up to 10 pounds regularly and up to 25 pounds occasionally, which may include office supplies or small office equipment. Adequate visual acuity is essential for tasks involving reading, writing, and computer work. Position Type and Expected Hours of Work This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand. AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.

A reputable law firm is seeking a remote paralegal with corporate law expertise.Responsibilities include coordinating schedules, preparing legal documents, and communicating with clients.The ideal candidate has at least 2 years of paralegal experience and strong proficiency in Microsoft Office.This